Professional Development Series:

Leadership, Delegation and Project Tracking

George Gatta Executive Vice President Doug Kahn Associate Dean

Todays Objective
Review Three Differing, Related Topics Discuss Each as an Entity Look at Relationship

What is Leadership?
Two2 ways to look at this:
Actual: Giving Direction Potential: The Ability to Lead - vs Formal: Authority Mandate Charismatic: Followers Grant

Failure is the Norm

80% of All New Businesses 50% - 60% of Existing Businesses 80% of Family Businesses on Transfer from Founder to Descendents Why?

Leadership is Born
Perhaps Can be Learned Not Usually Studied Unless a Business or Military Scholar

Measuring Effectiveness
Scope of Impact Duration of Impact Number of Followers

Scope or Magnitude
Vision Continual Personal Development
Leadership Skills Business Concepts of Primary Discipline

Highly Qualified Subordinates

Find, Feed and Listen

Duration or Legacy
Accuracy of Vision Long vs. Near Term Effectiveness vs. Efficiency Change vs. Stability Creation vs. Production Concepts vs. Details

Followers
Grant Real Power to Leader Evangelism vs. Following Ability to Transcend Mere Productivity

OK, so How?...Behavior
Leader
Commitment Example Effort Communication Recognition Accountability

Followers Behavior
Commitment Example Effort Communication Recognition Accountability

Delegation to Followers
Clear Objectives
Measurable Time Bound Achievable

Two Way Communication Authority Matching Accountability Follower Granted Credit

Leaders Obligations
Grant Formal Authority Provide Resources Communicate Mission and Vision Set Objectives
Challenge Followers vs. Reasonability

Take Overall Responsibility Manage Communication with Follower

Followers Obligation
Focus on Objectives
Tactical Planning / Operationalization

Regularly Communicate to Leader

Status Change Resource Needs Potential Issues

Personal Growth

Programs vs. Projects

Programs are ongoing efforts Projects have defined start and end Either can be short or long term

Objectives
Measurability
Quantify Numerically If you cannot measure it, there can be neither reward nor punishment

Time Bound
When If Staged, tie to Measure i.e., How Much, When?

Achievability

Tracking Progress
Take Defined Objective Break Down Into Strategies Determine Sequence Measure Progress Report Progress Adjust Return to Top

Strategies
Defined: Discrete actions taken to achieve an objective Why?
Eskimos eat whales one bite at a time.

Strategies
Tasked to Individual or Group Ongoing or Defined Limit Impact May not be Directly Measurable, but Activity Is May Impact Multiple Objectives

Sequence
Domino Effect Inherent Predecessor / Dependent Relationship Means to Gauge Overall Progress Critical Path

Measure / Status
Formal
Status Reports Team Meetings

Informal
One on One Discussion

Plan B
Reality Things Happen Responsibility of Leader
Risk Assessment
Planning for the Unplanned Likelihood vs. Impact

Worse Not to Plan Adjust, Move Forward Process is Continual and Does Not Change

Keys to Success
Leadership Evangelists Mission, Objectives, Strategies Process

Questions?

Additional Sources / Suggested Reading

Wikipedia, en.wikipedia.org Measure of a Leader, Daniels and Daniels Project Management, Heerkens Essential Managers Series: Project Management, Bruce & Langdon