MALTA 2013 LEAN MANAGEMENT PROGRAMME What does "lean" mean?

It means maximising the value of a product or service provided by an organisatio n to a customer while simultaneously minimising any form of waste present in the process that produces such product or service. Lean Management is a philosophy and an operational discipline aiming at structur ing an organisation (public or private) in a "lean" fashion. The main targets? 1) Maximisation of value to the customer 2) Drastic elimination of waste in all processes e value for customers 3) Elimination or drastic re-dimensioning of all that do not contribute to generate value to the 4) Minimisation of all times required to provide 5) Zero defects, errors and non-conformities When is the best time to embrace Lean practices? The time to go lean is NOW. In line with the above, Dr Scodanibbio and Ing Micallef have ready plans for ano ther set of public training activities to be organised in Malta during 2013, sta rting in September - as well for in-house training interventions, starting immed iately. Lean training courses/workshops on offer for 2013 includes (but are not limited to) those listed in http://www.scodanibbio.com/malta2013/ These workshops (20 all together) may be presented as public or "in-house" train ing. Expressions of Interest are invited from all business sectors, public or private , who are keen in participating in this year s events. Please visit http://www.sco danibbio.com/malta2013/ PROGRAM'S MODULES * Event 01 - LEAN MANAGEMENT PRINCIPLES FOR TOP MANAGEMENT (1-day) For Top Managers/Directors of Private (all Sectors) and Public Organisations. * Event 02: THE LEAN ENTERPRISE (LEAN MANAGEMENT OPERATIONALLY) (3-day) For High-Level Operational Managers of Private (all Sectors) and Public Organisa tions. * Event 03: LEAN MANAGEMENT: OPERATIONAL PRINCIPLES FOR THE SERVICE AND HOSPITAL ITY INDUSTRY (2-day) For High- and Middle-Level Managers of Private and Public Organisations providin g general and hospitality services (all Service Establishments - all Service Pro viders - Hospitality Industry Operators - etc., including services such as: heal th, telephony, insurance, financial, tourism, tour operator, car-hire, hoteliers , airport, catering, airline, shipping & forwarding, export/import, retailing, e tc.). * Event 04: LEAN KAIZEN (CONTINUOUS/SYSTEMATIC PERFORMANCE IMPROVEMENT IN THE LE AN DIRECTION) (2-day) For High-Level Operational Managers of Private (all Sectors) and Public Organisa tions. * Event 05: OPERATIONAL LEAN KAIZEN: THE TOOLS AND TECHNIQUES (32-Hrs) For Middle-Level and Frontline Managers of Private (all Sectors) and Public Orga nisations.

(core and support) that generat those processes (and functions) customers value to the customers

* Event 06: CREATIVE THINKING: THE "ULTIMATE" LEAN RESOURCE (3-day) For High and Middle Level Managers of Private (all Sectors) and Public Organisat ions. * Event 07: LEAN MANAGEMENT: WAYS TO SUCCEED, WAYS TO FAIL (1-day) For Top, High and Middle Level Managers of Private (all Sectors) and Public Orga nisations. * Event 08: STUPIDITY, A MAJOR OBSTACLE TO LEAN (1-day) For Top, High and Middle Level Managers of Private (all Sectors) and Public Orga nisations. * Event 09: TOTAL QUALITY MANAGEMENT FOR THE LEAN ENTERPRISE (3-day) For High and Middle Level Managers of Private (all Sectors) and Public Organisat ions. * Event 10: LEAN MANUFACTURING FOR SMEs (3-day) For High-, Middle- and Frontline-level personnel (Operations - Production Planni ng - QA - Maintenance - Procurement - Logistics - Materials Management - etc.) i n the Manufacturing Industry * Event 11: LEAN PRODUCTION PLANNING AND VALUE CHAIN MANAGEMENT (3-day) For Middle- and Frontline-level personnel (Operations - Production Planning - IT - Procurement - Logistics - Materials Management - etc.) in the Manufacturing I ndustry (both: "make-to-stock" and "make-to-order"). * Event 12: LEAN MANUFACTURING: WAYS TO SUCCEED, WAYS TO FAIL (1-day) For Top, High and Middle Level Managers of Manufacturing Companies. * Event 13: TOTAL PRODUCTIVE MAINTENANCE AND LEAN PLANT/ASSETS MANAGEMENT (3-day ) For High- and Middle-level managers (Operations - Maintenance - Plant Management - Plant Engineering - QA - etc.) in the Manufacturing Industry and Continuous P rocess Industry * Event 14: TOTAL PRODUCTIVE AND AUTONOMOUS MAINTENANCE FOR PLANT/MACHINE OPERAT ORS (1-day) For Frontline Maintenance/Operations Personnel (Plant & Machine Operators, Maint enance/Service Technicians/Fitters) as well as Supervisors and Foremen in the Ma nufacturing Industry and Continuous Process Industry * Event 15: ACHIEVING QUICK CHANGE-OVER (1-day) For Frontline Set-up, Maintenance and Operations Personnel (Set-up Technicians, Plant & Machine Operators, Maintenance/Service Technicians/Fitters) as well as S upervisors, Foremen and Middle Level Managers (Production, Maintenance, Tool Sho p, QA, etc.) in the Manufacturing Industry * Event 16: LEAN PROJECT & CONSTRUCTION MANAGEMENT (3-day) For Senior & Middle-Level Managers (Operations Managers, Project Managers, Contr act Managers, Proposal Managers, Project Planners and Controllers, Site Managers , etc.) from the Construction and Project-driven industry (turn-key, industrial installations, EM contracts, etc.), as well as professional Project Managers, Ar chitects, Engineers and Senior Project Personnel from the Public Works sector an d Municipalities. * Event 17: LEAN PLANNING AND LEAN PROJECT MANAGEMENT FOR THE MANUFACTURING INDU STRY (2-day) For Senior & Middle-Level Managers (Operations, QA, Plant, Engineering, R&D, Pro duct Development, etc.) from the Manufacturing Industry.

* Event 18: LEAN PLANNING AND LEAN PROJECT MANAGEMENT FOR THE SERVICE INDUSTRY ( 2-day) For Senior & Middle-Level Managers (Operations, QA, Plant, IT, R&D, New Service Development, etc.) from the Service Industry. * Event 19: LEAN CUSTOMER CARE: OPERATIONAL PRINCIPLES FOR FRONTLINE PERSONNEL I N THE SERVICE AND HOSPITALITY INDUSTRY (1-day) For Frontline Personnel & Supervisors of Private and Public Organisations provid ing general and hospitality services (all Service Establishments - all Service P roviders - Hospitality Industry Operators - etc., including services such as: he alth, telephony, insurance, financial, tourism, tour operator, car-hire, hotelie rs, airport, catering, airline, shipping & forwarding, export/import, retailing, etc.). * Event 20: TOTAL EMPLOYEE INVOLVEMENT & LEAN HUMAN RESOURCES MANAGEMENT (2-day) For High and Middle Level Managers of Private (all Sectors) and Public Organisat ions. For more details and expression of interest please visit http://www.scodanibbio. com/malta2013/