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1 DEFENDANTS NOTICE OF MOTION AND MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Robert D. Swanson (SBN 162816) Boutin Jones Inc. 555 Capitol Mall, Suite 1500 Sacramento, California 95814 Telephone: (916) 321-4444 Facsimile: (916) 441-7597 Email: rswanson@boutinjones.com Galen D. Bellamy (SBN 231792) Sean G. Saxon (SBN 230054) Wheeler Trigg ODonnell LLP 1801 California Street, Suite 3600 Denver, Colorado 80202 Telephone: (303) 244-1800 Facsimile: (303) 244-1879 Email: bellamy@wtotrial.com saxon@wtotrial.com Attorneys for Defendants

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF CALIFORNIA KYLE DEI ROSSI and MARK LINTHICUM, on behalf of themselves and those similarly situated, Plaintiffs, vs. WHIRLPOOL CORPORATION, PACIFIC SALES KITCHEN AND BATH CENTERS, INC. and BEST BUY COMPANY, INC., Defendants. TO THE CLERK OF THE ABOVE-CAPTIONED COURT, AND TO PLAINTIFFS AND THEIR COUNSEL OF RECORD: PLEASE TAKE NOTICE that on May 16, 2012, at 9:30 a.m., in Courtroom 6 of the above-titled Court, located at 501 I Street, Sacramento, California, 95814, Defendants WHIRLPOOL CORPORATION, PACIFIC SALES KITCHEN AND BATH CENTERS, INC., and BEST BUY COMPANY, INC. (Defendants) will and hereby do move to CASE NO. 2:12-cv-00125-JAM-JFM NOTICE OF DEFENDANTS MOTION AND MOTION TO DISMISS CLASS ACTION COMPLAINT PURSUANT TO FEDERAL RULES OF CIVIL PROCEDURE 9(b) AND 12(b)(6) Date: Time: Courtroom: Judge: May 16, 2012 9:30 a.m. 6 - 14th Floor, Sacramento Honorable John A. Mendez

Case 2:12-cv-00125-TLN-JFM Document 18 Filed 03/12/12 Page 2 of 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 dismiss the Class Action Complaint filed by Plaintiffs in this action pursuant to Federal Rules of Civil Procedure 9(b) and 12(b)(6). As shown in the accompanying motion and memorandum of law, each of Plaintiffs claims should be dismissed because it is either legally deficient, or fails to offer a sufficient factual basis to show that Plaintiffs are entitled to relief. Plaintiffs claims for breach of express warranty fail because any claims under the manufacturers written express limited warranty have expired, Plaintiffs have not adequately alleged the existence of any separate express warranty, and even if Plaintiffs could show a separate express warranty, Plaintiffs have not alleged facts to show any such warranty was breached, or that they sustained damages as a result. Plaintiffs claim for breach of the implied warranty of merchantability fails because any implied warranty has long-since expired, and because reduced energy efficiency has not affected the subject refrigerators basic degree of quality that is required by the implied warranty of merchantability. Plaintiffs claims under the Magnuson-Moss Warranty Act, 15 U.S.C. 2301, et seq., fail because those claims are based on state law warranty claims that are themselves factually and legally insufficient. Plaintiffs claims for unjust enrichment fail because there is no such cause of action under California law. Plaintiffs claims for violation of the Consumer Legal Remedies Act, Civil Code 1750, et seq., fail because Plaintiffs were not parties to any transaction with Whirlpool, because Plaintiffs have not alleged misrepresentations by any Defendant with the required particularity, and because there is too great of a factual gap between the disqualification in September 2011 of two KitchenAid refrigerators from the ENERGY STAR program, and Plaintiffs purchases in December 2008 of the subject refrigerators. Plaintiffs claim for violation of Californias Unfair Competition Law, Bus. & Prof. Code 17200, et seq., fail because Plaintiffs (i) have not presented any factual allegations suggesting that any Defendant violated any law, (ii) have not pled the necessary elements of an unfairness claims, and (iii) have not alleged fraud with the required particularity. Plaintiffs claims for violation of Californias False Advertising Law, Bus. & Prof. Code 17500, et seq.,fail
2 DEFENDANTS NOTICE OF MOTION AND MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

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3 DEFENDANTS NOTICE OF MOTION AND MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

because Plaintiffs have not alleged a false advertisement with the required specificity, and because there is too great of a factual gap between the disqualification in September 2011 of two KitchenAid refrigerators from the ENERGY STAR program, and Plaintiffs purchases in December 2008 of the subject refrigerators. Finally, Plaintiffs claims for the violations of nearly every state consumer fraud statute in the country on behalf of unnamed members of the putative nationwide class fail because Plaintiffs have provided nothing more than a laundry list of those statutes and unsupported legal conclusions. This Motion is based upon this Notice of Motion and Motion and the Memorandum of Points and Authorities filed and served herewith, and on such further documents and arguments as the Court may permit at the hearing of the Motion. Dated: March 12, 2012 Respectfully submitted,

By:s/ Galen D. Bellamy Galen D. Bellamy (SBN 231792) Sean G. Saxon (SBN 230054) Wheeler Trigg ODonnell LLP 1801 California Street, Suite 3600 Denver, Colorado 80202 Telephone:(303) 244-1800 Facsimile: (303) 244-1879 Email: bellamy@wtotrial.com Robert D. Swanson (SBN 162816) Boutin Jones Inc. 555 Capitol Mall, Suite 1500 Sacramento, California 95814 Telephone:(916) 321-4444 Facsimile: (916) 441-7597 Email: rswanson@boutinjones.com Attorneys for Defendants

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4 DEFENDANTS NOTICE OF MOTION AND MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

CERTIFICATE OF SERVICE (CM/ECF) I hereby certify that on March 12, 2012, I electronically filed the foregoing Defendants Notice of Motion and Motion to Dismiss Class Action Complaint Pursuant to Federal Rules of Civil Procedure 9(b) and 12(b)(6) with the Clerk of Court using the CM/ECF system which will send notification of such filing to the following email addresses: BURSOR & FISHER, P.A. L. Timothy Fisher Sarah N. Westcot 1990 North California Boulevard, Suite 940 Walnut Creek, CA 94596 Telephone: (925) 300-4455 Facsimile: (925) 407-2700 E-Mail: ltfisher@bursor.com swestcot@bursor.com BURSOR & FISHER, P.A. Scott A. Bursor 369 Lexington Avenue, 10th Floor New York, New York 10017 Telephone: (646) 837-7150 Facsimile: (212) 989-9163 E-Mail: scott@bursor.com Attorneys for Plaintiffs and the Proposed Class

s/ Galen D. Bellamy Galen D. Bellamy

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 1 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 vs. WHIRLPOOL CORPORATION, PACIFIC SALES KITCHEN AND BATH CENTERS, INC. and BEST BUY COMPANY, INC., Defendants. Robert D. Swanson (SBN 162816) Boutin Jones Inc. 555 Capitol Mall, Suite 1500 Sacramento, California 95814 Telephone: (916) 321-4444 Facsimile: (916) 441-7597 Email: rswanson@boutinjones.com Galen D. Bellamy (SBN 231792) Sean G. Saxon (SBN 230054) Wheeler Trigg ODonnell LLP 1801 California Street, Suite 3600 Denver, Colorado 80202 Telephone: (303) 244-1800 Facsimile: (303) 244-1879 Email: bellamy@wtotrial.com saxon@wtotrial.com Attorneys for Defendants UNITED STATES DISTRICT COURT EASTERN DISTRICT OF CALIFORNIA KYLE DEI ROSSI and MARK LINTHICUM, on behalf of themselves and those similarly situated, Plaintiffs, CASE NO. 2:12-cv-00125-JAM-JFM DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS COMPLAINT Date: Time: Courtroom: Judge: May 16, 2012 9:30 a.m. 6 - 14th Floor, Sacramento Honorable John A. Mendez

DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

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i DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

TABLE OF CONTENTS Page Table of Authorities ................................................................................................................. ii INTRODUCTION ................................................................................................................... 1 FACTUAL ALLEGATIONS .................................................................................................. 3 ARGUMENT ........................................................................................................................... 6 I. LEGAL STANDARD ................................................................................................. 6 II. PLAINTIFFS FAIL TO ALLEGE THAT THE ENERGY STAR LOGO CREATED AN EXPRESS WARRANTY .................................................................. 7 III. PLAINTIFFS IMPLIED WARRANTY CLAIMS FAIL BECAUSE ANY IMPLIED WARRANTY HAS EXPIRED, AND BECAUSE THEY FAILED TO PLEAD THAT THE REFRIGERATORS ARE UNMERCHANTABLE.......... 10 A. Any Implied Warranty Has Long-Since Expired .......................................... 10 B. The KitchenAid Refrigerators Alleged Noncompliance with ENERGY STAR Requirements Does Not Render Them Unmerchantable ............................................................................................. 11 IV. PLAINTIFFS MMWA CLAIMS FAIL BECAUSE THEIR STATE-LAW WARRANTY CLAIMS FAIL .................................................................................. 12 V. PLAINTIFFS HAVE NO CLAIM FOR UNJUST ENRICHMENT ........................ 13 VI. PLAINTIFFS FAIL TO PLEAD A VIOLATION OF THE CLRA.......................... 13 A. Plaintiffs Have Not Alleged a Transaction With Whirlpool ...................... 14 B. Plaintiffs Have Not Provided the Required Notice to Pacific Sales or Best Buy Under Section 1782(a) ................................................................... 14 C. Plaintiffs Have Not Alleged With Particularity Any Misrepresentation ....... 15 VII. PLAINTIFFS FAIL TO PLEAD A VIOLATION OF THE UCL ............................ 16 A. Plaintiffs Fail to Offer Any Facts to Support an Unlawful UCL Claim.............................................................................................................. 17 B. Plaintiffs Fail to Offer Any Facts to Support an Unfair UCL Claim ......... 17 Plaintiffs Fail to Plead Any Facts to Support a Fraudulent UCL Claim.............................................................................................................. 18 VIII. PLAINTIFFS FAIL TO PLEAD A VIOLATION OF THE FAL ............................. 20 IX. PLAINTIFFS FAIL TO PLEAD ADEQUATELY THE CONSUMER FRAUD LAWS OF ALL 50 STATES ...................................................................... 20 CONCLUSION...................................................................................................................... 22 C.

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 3 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 TABLE OF AUTHORITIES Page Cases Am. Suzuki Motor Corp. v. Super. Ct., 37 Cal. App. 4th 1291 (Cal. Ct. App. 1995) .......................................................................... 11 Arikat v. JP Morgan Chase & Co., 430 F. Supp. 2d 1013 (N.D. Cal. 2006) ................................................................................. 18 Ashcroft v. Iqbal, 129 S. Ct. 1937 (2009)............................................................................................................. 6 Avago Techs. U.S., Inc. v. Venture Corp. Ltd., No. C 08-03248 JW, 2008 WL 5383367 (N.D. Cal. Dec. 22, 2008) ...................................... 8 Balistreri v. Pacifica Police Dept, 901 F.2d 696 (9th Cir. 1990) ................................................................................................... 6 Barden v. DaimlerChrysler, 136 Cal. App. 4th 1255 (Cal. Ct. App. 2006) ........................................................................ 19 Barth v. Firestone Tire and Rubber Co., 661 F. Supp. 193 (N.D. Cal. 1987) ........................................................................................ 21 Bell Atl. Corp. v. Twombly, 550 U.S. 544 (2007)........................................................................................................... 6, 21 Berryman v. Merit Prop. Mgmt., Inc., 152 Cal. App. 4th 1544 (Cal. Ct. App. 2007) ........................................................................ 17 Blennis v. Hewlett-Packard Co., No. C 07-00333 JF, 2008 WL 818526 (N.D. Cal. Mar. 25, 2008) .......................................... 8 Brothers v. Hewlett-Packard Co., No. C-06-02254 RMW, 2006 WL 3093685 (N.D. Cal. Oct. 31, 2006) ................................ 17 Cattie v. Wal-Mart Stores, Inc., 504 F. Supp. 2d 939 (S.D. Cal. 2007).................................................................................... 16 Cholakyan v. Mercedes-Benz USA, LLC, 796 F. Supp. 2d 1220 (C.D. Cal. 2011) ................................................................................. 16 Clemens v. DaimlerChrysler Corp., 534 F.3d 1017 (9th Cir. 2008) ............................................................................................... 12 Cooper v. Pickett, 137 F.3d 616 (9th Cir. 1998) ............................................................................................. 7, 15 Daugherty v. Am. Honda Motor Co., 144 Cal. App. 4th 824 (Cal. Ct. App. 2006) .............................................................. 12, 17, 19 Hovsepian v. Apple, Inc., No. 08-5788 JF (PVT), 2009 WL 2591445 (N.D. Cal. Aug. 21, 2009) ................................ 11 In re Bayer Corp. Combination Aspirin Products Marketing and Sales Practices Litig., 701 F. Supp. 2d 356 (E.D.N.Y. 2010) ................................................................................... 21 In re Sony Grand Wega KDF-E A10/20 Series Rear Projection HDTV Television Litig., 758 F. Supp. 2d 1077 (S.D. Cal. 2010)........................................................................... passim ii
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

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DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

In re Tobacco II, 46 Cal. 4th 298 (Cal. 2009) ................................................................................................... 20 In re Toyota Motor Corp. Unintended Acceleration Prods. Liab. Cases, 754 F. Supp. 2d 1145 (C.D. Cal. 2010) .......................................................................... passim Kearns v. Ford Motor Co., 567 F.3d 1120 (9th Cir. 2009) ................................................................................................. 6 Keegan v. Am. Honda Motor Co., Inc., No. CV10-09508MMM(AJWx), 2012 WL 75443 (C.D. Cal. Jan. 12, 2012)......................... 5 Keilholtz v. Superior Fireplace Co., No. 0800836, 2009 WL 839076 (N.D. Cal. Mar. 30, 2009)................................................ 15 Lee v. City of L.A., 250 F.3d 668 (9th Cir. 2001) ................................................................................................... 8 Melchior v. New Line Prod., Inc., 106 Cal. App. 4th 799 (Cal. Ct. App. 2003) .......................................................................... 13 Nordberg v. Trilegiant Corp., 445 F. Supp. 2d 1082 (N.D. Cal. 2006) ................................................................................. 21 Odom v. Microsoft Corp., 486 F.3d 541 (9th Cir. 2007) ................................................................................................. 18 Parrish v. Natl Football League Players Assn, 534 F. Supp. 2d 1081 (N.D. Cal. 2007) ................................................................................. 19 Peviani v. Natural Balance, Inc., 774 F. Supp. 2d 1066 (S.D. Cal. 2011).................................................................................. 19 Pisano v. Am. Leasing, 146 Cal. App. 3d 194 (Cal. Ct. App. 1983) ........................................................................... 11 S. Bay Chevrolet v. Gen. Motors Acceptance Corp., 72 Cal. App. 4th 861 (Cal. Ct. App. 1999) ............................................................................ 16 Speyer v. Avis Rent a Car Sys., Inc., 415 F. Supp. 2d 1090 (S.D. Cal. 2005).................................................................................. 21 Stearns v. Select Comfort Retail Corp., No. 08-2746 JF, 2008 WL 4542967 (N.D. Cal. Oct. 1, 2008) ................................................ 9 Swartz v. KPMG LLP, 476 F. 3d 756 (9th Cir. 2007) ................................................................................................ 18 Vess v. Ciba-Geigy Corp. USA, 317 F.3d 1097 (9th Cir. 2003) ..................................................................................... 7, 15, 21 Williams v. Beechnut Nutrition Corp., 185 Cal. App. 3d 135 (Cal. Ct. App. 1986) ............................................................................. 7 Wilson v. Hewlett-Packard Co., No. CV 10-16249,2012 WL 502442 (9th Cir. Feb. 16, 2012) ........................................ 15, 19 Windham at Carmel Mountain Ranch Assn v. Super. Ct., 109 Cal. App. 4th 1162 (Cal. Ct. App. 2003) .......................................................................... 7 Wright v. Gen. Mills, Inc., No. 08CV1532 L(NLS), 2009 WL 3247148 (S.D. Cal. Sept. 30, 2009)........................... 21

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DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Statutes 15 U.S.C. 2301......................................................................................................................... 2 15 U.S.C. 2301(6) .................................................................................................................. 12 15 U.S.C. 2301(6)(A) ............................................................................................................ 12 Cal. Bus. & Prof. Code 17200 ........................................................................................... 3, 16 Cal. Bus. & Prof. Code 17500 ........................................................................................... 3, 20 Cal. Civ. Code 1750................................................................................................................. 2 Cal. Civ. Code 1761(e) .......................................................................................................... 14 Cal. Civ. Code 1770(a)(5) ..................................................................................................... 13 Cal. Civ. Code 1770(a)(7) ..................................................................................................... 13 Cal. Civ. Code 1770(a)(9) ..................................................................................................... 13 Cal. Civ. Code 1780(a) .......................................................................................................... 14 Cal. Civ. Code 1782(a) ...................................................................................................... 2, 14 Cal. Com. Code 2316............................................................................................................. 11 Fed. R. Civ. P. 12(b)(6) ....................................................................................................... 1, 6 Fed. R. Civ. P. 8(a) .......................................................................................................... 1, 6, 9 Fed. R. Civ. P. 9(b) ......................................................................................................... passim

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1 DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM
1

INTRODUCTION Plaintiffs Kyle Dei Rossi and Mark Linthicum filed a Class Action Complaint (Complaint) alleging that the KitchenAid KSRG25FVMT and KSRS25RVHR model refrigerators they bought, which were built by Whirlpool Corporation (Whirlpool) and sold by Pacific Sales Kitchen and Bath Centers, Inc. (Pacific Sales) and Best Buy Company, Inc. (Best Buy), respectively, were improperly associated with the ENERGY STAR logo. 1 Specifically, Plaintiffs allege that, in November 2011, approximately three years after they bought their refrigerators, the same two KitchenAid models were disqualified from the ENERGY STAR program. Based solely on the U.S. Department of Energys (DOE) disqualification of the later-built machines, Plaintiffs claim that Defendants mislabeled the 2008 model-year refrigerators that they bought as ENERGY STAR-compliant when the refrigerators allegedly were not, and also claim that Defendants misrepresented the energy efficiency of those refrigerators through the (unspecified) use of the ENERGY STAR logo. For several reasons, Plaintiffs allegations are insufficient to state any claim for relief under Federal Rules of Civil Procedure 8(a) and 9(b), and Defendants move to dismiss Plaintiffs claims pursuant to Federal Rule of Civil Procedure 12(b)(6). First, although Plaintiffs misrepresentation and mislabeling claims plainly sound in fraud, Plaintiffs fail to plead with the required specificity the circumstances constituting the alleged fraud. To the contrary, they plead only that two refrigerator models were disqualified from the ENERGY STAR program nearly three years after Plaintiffs bought their refrigerators, and then they simply assume the Court will fill in the rest of the required allegationsnamely, the who, what, when, where, and how of the alleged

Plaintiffs do not allege any facts that, if true, would describe when, how, or where the ENERGY STAR logo was associated with their refrigerators, nor do they allege that they saw, heard, read, or relied on the logo before deciding to buy the refrigerator.

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 7 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 misrepresentation, including the (missing) allegations that, if true, would show that there was any misrepresentation in the first place (i.e., that the refrigerators Plaintiffs bought in 2008 did not comply with the ENERGY STAR program requirements at the time their two machines were manufactured) or that they relied on any misrepresentation. For these and other reasons discussed below, each of Plaintiffs claims are fatally deficient. Second, Plaintiffs claims for breach of express warranty fail because any purported claim under the manufacturers limited written warranty have expired long ago, because Plaintiffs have not adequately alleged the existence of any other express warranty, and even if Plaintiffs could show a separate express warranty existed, they have not alleged facts showing that Whirlpool breached any such warranty or that Plaintiffs sustained damages. Third, Plaintiffs claims for breach of the implied warranty of merchantability fail because any implied warranty has long-since expired, and because the energy efficiency of the refrigerators is irrelevant to whether those appliances satisfy the minimum level of quality required under the law of implied warranty. Fourth, the purported claims under the Magnuson-Moss Warranty Act (MMWA), 15 U.S.C. 2301 et seq., fail because their validity depends on the validity of Plaintiffs state-law warranty claims, and those state-law claims are deficient. Fifth, Plaintiffs claims for unjust enrichment fail because, under California law, unjust enrichment is not an independent cause of action. Sixth, Plaintiffs claims for violation of the Consumers Legal Remedies Act (CLRA), Civil Code 1750 et seq., fail as to Whirlpool because Plaintiffs were not parties to any transaction with Whirlpool. Plaintiffs CLRA claims against Best Buy and Pacific Sales also fail because Plaintiffs have not adequately alleged that they complied with the notice requirement of section 1782(a) of the Civil Code. Moreover, Plaintiffs CLRA claims against all Defendants fail because Plaintiffs have not alleged any misrepresentation with the required particularity, and because the mere fact that refrigerators with the same model numbers were disqualified from the ENERGY STAR program three years after 2
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

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Plaintiffs bought their refrigerators is not sufficient, by itself, to plead that the refrigerators Plaintiffs bought were mislabeled. Seventh, Plaintiffs claims for violation of the Californias Unfair Competition Law (UCL), Bus. & Prof. Code 17200 et seq., fails because Plaintiffs (i) have not pled any facts that would support a reasonable inference that any Defendant violated any applicable law, (ii) have not pleaded the necessary elements to show that Defendants alleged conduct was unfair, and (iii) have not alleged fraud with the required particularity. Eighth, Plaintiffs claims for violation of Californias False Advertising Law (FAL), Bus. & Prof. Code 17500 et seq., fail because Plaintiffs have not alleged a false advertisement with the required specificity, and because Plaintiffs have not alleged sufficient facts to connect Plaintiffs December 2008 purchases with the September 2011 disqualification of units that shared the same model numbers. Finally, Plaintiffs purported claims for violations of nearly every states consumer protection statutes on behalf of unnamed members of the putative nationwide class fails because Plaintiffs have provided nothing more than a laundry list of statutes and unsupported legal conclusions. FACTUAL ALLEGATIONS Plaintiff Kyle Dei Rossi (Dei Rossi) alleges that, on December 8, 2008, he bought a KitchenAid refrigerator, model number KSRG25FVMT, from a Best Buy retail store in Stockton, California. (Compl. 18.) Dei Rossi alleges that he decided to look only at ENERGY STAR models when he shopped for a new refrigerator and that he would not have bought his KitchenAid refrigerator if he had known that it was not, in fact, ENERGY STAR compliant. (Id.) Dei Rossi does not allege that he was exposed to any pre-sale representation that the refrigerator he bought was ENERGY STAR compliant, nor any facts showing that he was exposed to any representation about the energy efficiency of his refrigerator specifically or the ENERGY STAR program generally. (Id.)

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Plaintiff Mark Linthicum (Linthicum) alleges that, on December 31, 2008, he purchased a KitchenAid refrigerator, model number KSRS25RVHR, from a Pacific Sales retail store in Los Angeles, California. (Id. 19.) Linthicum alleges that he would not have bought his KitchenAid refrigerator if he had known it was not, in fact, ENERGY STAR compliant. (Id.) Linthicum does not allege that he was exposed to any representation that the refrigerator was ENERGY STAR compliant, nor any facts that we has exposed to any representations about the energy efficiency of his refrigerator specifically or the ENERGY STAR program generally. (Id.) Plaintiffs claim that on or about November 23, 2011, the DOE determined that KitchenAid KSRG25FVMT and KSRS25RVHR model refrigerators (KitchenAid refrigerators) were non-compliant with the requirements of the ENERGY STAR program and disqualified them from the ENERGY STAR program. (Compl. 20.) Plaintiffs do not allege why these 2011 model-year machines were allegedly disqualified from the ENERGY STAR program. (Id. 1-135.) Of critical importance, Plaintiffs do not allege any facts that would support an inference that the reason(s) that the 2011 model-year machines were disqualified has any relevance to the 2008 model-year refrigerators they bought three years earlier (other than the fact that models numbers were the same), including any allegation that the machines they bought in 2008 shared all the relevant designs and components as the refrigerators built in 2011, or that the ENERGY STAR program guidelines in place in 2008including the relevant statutory and regulatory provisions and the relevant agencies interpretations of those provisionswere the same as those that were in place in 2011. (Id.)

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2

Based on the late 2011 disqualification, Plaintiffs allege that Defendants 2 misrepresent[ed] the energy efficiency of Plaintiffs respective KitchenAid refrigerators by promoting them as ENERGY STAR-qualified and labeling them with the ENERGY STAR logo. (Compl. 4.) The Complaint alleges that ENERGY STAR-qualified refrigerators are required . . . to use 20% less energy than standard models (Id. 5), but that their KitchenAid refrigerators allegedly do not meet the ENERGY STAR standards because their machines consume significantly more energy that their labels state (id. 4). Plaintiffs do not allege, however, that they were aware of those ENERGY STAR program requirements at the time of their purchases, nor do they specifically allege how much more energy (or how much less energy-efficient) the 2011 model-year refrigerators that were disqualified allegedly are. In fact, they never actually allege that those 2011 model-year refrigerators were disqualified because they used too much energy, as opposed to some other reason(s)), nor do they allege that the units they bought in 2008 used the same amount of energy. (Id. 1-135.) Plaintiffs allege they paid a higher purchase price for their KitchenAid refrigerators due to the ENERGY STAR designation, and they also claim to have incurred higher energy bills because the actual energy consumption of their KitchenAid refrigerators is allegedly substantially higher than what was promised. (Compl. 6.) Again, Plaintiffs allege no facts in support of those conclusory assertions. (Id. 1-135.) Neither Plaintiff alleges that he read, or was otherwise exposed, to any pre-sale written or oral statement or advertisement by any Defendant concerning the energy

24 25 26 27 28

The overwhelming majority of factual allegations in the Complaint are made against Defendants collectively, with no attempt to identify which of the three Defendants engaged in any particular alleged conduct. Although the Complaint alleges that Defendants acted in concert, and are each others agent[s] (Compl. 13), Plaintiffs have pleaded no facts to support this bare legal conclusion. See Keegan v. Am. Honda Motor Co., Inc., No.
(Footnote contd on next page.)

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efficiency or energy use of the refrigerators. Likewise, neither Plaintiff identifies what information he relied on to determine that the KitchenAid refrigerators were ENERGY STAR qualified, or what he understood that qualification to mean at the time of purchase. Although the Complaint attributes purported excerpts of general statements about energy efficiency, environmental stewardship, and the ENERGY STAR program allegedly taken from each Defendants website and unspecified advertisementsas well as from an advertisement by a non-party on Amazon.com(Compl. 10-12, 17), Plaintiffs do not allege that they were ever exposed to or relied on any of these alleged statements before they bought their refrigerators, or that any of these statements are in any way inaccurate, false, or misleading (id. 1-135). ARGUMENT I. L EGAL STANDARD Dismissal of a complaint pursuant to Rule 12(b)(6) is proper where there is a lack of a cognizable legal theory or the absence of sufficient facts alleged under a cognizable legal theory. Balistreri v. Pacifica Police Dept, 901 F.2d 696, 699 (9th Cir. 1990). Under Rule 8(a), a plaintiffs obligation to provide the grounds of his entitle[ment] to relief requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do. Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (alteration in original). A complaint must set forth sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face. Ashcroft v. Iqbal, 129 S. Ct. 1937, 1949 (2009) (internal quotation marks omitted). That standard asks for more than a sheer possibility that a defendant has acted unlawfully and requires more than facts that are

CV10-09508MMM(AJWx), 2012 WL 75443, *16 n.63 (C.D. Cal. Jan. 12, 2012).

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 12 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 merely consistent with a defendants liability. Id. A pleading that contains [t]hreadbear recitals of the elements of a cause of action, or naked assertion[s] devoid of further factual enhancement will not survive a motion to dismiss. Id. In addition, claims sounding in fraud are subject to Rule 9(b)s heightened pleading standard. See Fed. R. Civ. P. 9(b); see also Kearns v. Ford Motor Co., 567 F.3d 1120, 1122 (9th Cir. 2009) (applying Rule 9(b) to UCL and CLRA claims); In re Toyota Motor Corp. Unintended Acceleration Prods. Liab. Cases, 754 F. Supp. 2d 1145, 1172 (C.D. Cal. 2010) (Thus, it is clear that Rule 9(b) applies to the allegations under the CLRA, the fraud prong of the UCL, and the FAL). Fraud claims must be accompanied by the who, what, when, where, and how of the fraudulent conduct charged. Vess v. Ciba-Geigy Corp. USA, 317 F.3d 1097,1106 (9th Cir. 2003). Moreover, to satisfy Rule 9(b): [A] plaintiff must set forth more than the neutral facts necessary to identify the transaction. The plaintiff must set forth what is false or misleading about a statement, and why it is false. In other words, the plaintiff must set forth an explanation as to why the statement or omission complained of was false or misleading. Cooper v. Pickett, 137 F.3d 616, 625 (9th Cir. 1998) (emphasis in original). II. PLAINTIFFS FAIL TO ALLEGE THAT THE ENERGY STAR LOGO CREATED AN EXPRESS WARRANTY Plaintiffs allege that Defendants expressly warranted that the [KitchenAid refrigerators] were fit for their intended purpose in that they would function properly as energy-efficient refrigerators within the parameters established by federal law and the ENERGY STAR program. (Compl. 40.) Plaintiffs generically allege that Defendants breached this purported warranty and that Plaintiffs allegedly suffered damages as a result. (Id. 42.) Under California law, an express warranty is a contractual term concerning some aspect of the sale, such as the quality of the warranted item. See Windham at Carmel Mountain Ranch Assn v. Super. Ct., 109 Cal. App. 4th 1162, 1168 (Cal. Ct. App. 2003). In order to state an express warranty claim, Plaintiff must sufficiently allege (1) the exact terms of the warranty, (2) reasonable reliance thereon, and (3) a breach of the warranty that 7
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proximately caused injury. See Williams v. Beechnut Nutrition Corp., 185 Cal. App. 3d 135, 139-141 (Cal. Ct. App. 1986). Although Plaintiffs allege that there was an expressed warranty that the KitchenAid refrigerators would function properly as energy efficient refrigerators within the parameters established by federal law and the ENERGY STAR program (Compl. 40), they have not (and cannot) offer any factual support that any such statement was made, which Defendants allegedly made it, in what context, or the exact terms of any such purported warranty. See Avago Techs. U.S., Inc. v. Venture Corp. Ltd., No. C 08-03248 JW, 2008 WL 5383367, at *4-5 (N.D. Cal. Dec. 22, 2008) (dismissing warranty claim where the plaintiffs failed to allege what specific provisions were not met and instead made only the conclusory allegation that the express warranty was breached because the goods did not meet the contracts specifications and quality requirements); Blennis v. Hewlett-Packard Co., No. C 07-00333 JF, 2008 WL 818526, at *2 (N.D. Cal. Mar. 25, 2008) (dismissing express warranty claim where the plaintiffs failed to identify any specific warranty provision upon which they allegedly relied). In fact, the terms of Whirlpools actual manufacturers written warranty (Limited Warranty) that accompanied each Plaintiffs KitchenAid refrigerator makes clear that the alleged warranty was not made. 3 (See Decl. of Joanna Bliahu-Robarge Ex. A at 14; Ex. B at

Whirlpool has submitted herewith copies of the one-year Limited Warranty that accompanied each Plaintiffs KitchenAid refrigerator. (See Decl. of Joanna Bliahu Exs. AB.) The actual terms of the Limited Warranty are properly before the Court because Plaintiffs refer to the written warranty in their pleading (e.g., Compl. 40), and because the exact terms of the warranty are central to Plaintiffs express warranty claims. See, e.g., Lee v. City of L.A., 250 F.3d 668, 688 (9th Cir. 2001) ([A] court may consider material which is properly submitted as part of the complaint on a motion to dismiss without converting the motion to dismiss into a motion for summary judgment. If the documents are not physically attached to the complaint, they may be considered if the documents authenticity . . . is not contested and the plaintiffs complaint necessarily relies on them. (citation omitted)).

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 14 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 14.) That warranty is limited to correcting defects in material and workmanship, and says nothing about whether the machines would function properly as energy efficient refrigerators. (Id.) Plaintiffs have alleged no facts to support a connection between the supposed ENERGY STAR non-compliance of the their KitchenAid refrigerators, and any defect in materials or workmanship. See In re Toyota, 754 F. Supp. 2d at 1180-81 (barring claims not based on materials and workmanship under similar express warranty). Further, even assuming the terms of the written Limited Warranty could be construed as Plaintiffs allege, that warranty applies for a period of one year after purchase. (See Exs. A & B.) By Plaintiffs own admissions, they bought their refrigerators more than three years before bringing suit, well outside the express warranty period. See In re Toyota, 754 F. Supp. 2d at 1179 (granting motion to dismiss express warranty claims where plaintiffs did not seek remedies within warranty period); Stearns v. Select Comfort Retail Corp., No. 082746 JF, 2008 WL 4542967, at *5 (N.D. Cal. Oct. 1, 2008) (dismissing claim where the plaintiff failed to allege that she attempted to invoke her limited warranty or that the defendant refused to remedy the alleged product defect pursuant to the warrantys terms). Further still, Plaintiffs express warranty claims fail to satisfy Federal Rule of Civil Procedure 8(a) because they depend on many unsupported and speculative factual inferences. For example, Plaintiffs allege no facts to support their claims that their 2008 model-year KitchenAid refrigerators consume more energy than promised, including what specific level of energy consumption they were promised, and by whom, or what their actual of level of energy consumption has been since December 2008. Moreover, Plaintiffs allege no facts to support the speculative inference that because 2011 model-year KitchenAid refrigerators were disqualified for failure to meet then-applicable ENERGY STAR program requirements, their 2008 model-year refrigerators also did not comply with the ENERGY STAR program requirements that were in place at the time of purchase. This gap is particularly problematic because the ENERGY STAR program requirements for consumer refrigerators changed on a number of occasions, including in April 2008, just months before 9
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 15 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 implied warranty was expressly limited in duration to one year by the terms of the written 18 Limited Warranty. (See Decl. of Joanna Bliahu Exs. A & B at 14.) The written warranties 19 that were issued with Plaintiffs refrigerators explicitly state: 20 21 22 23 24 25 26 27 28 10
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Plaintiffs purchases, when the minimum level for ENERGY STAR qualification for fullsize refrigerators was raised from 15% more efficient than the federal minimum standard to 20% more efficient than the federal minimum standard. 4 In short, Plaintiffs plead only the September 2011 notice of disqualification by DOE and the fact of their December 2008 purchases, and they expect the Court to supply the missing factual allegations to bridge the logical gap in their pleading. Plaintiffs thus fail to offer any facts to state a claim to relief that is plausible on its face for breach of express warranty, and this claim should be dismissed. Iqbal, 129 S. Ct. at 1949. III. PLAINTIFFS IMPLIED WARRANTY CLAIMS FAIL BECAUSE ANY IMPLIED WARRANTY HAS EXPIRED, AND BECAUSE THEY FAILED TO PLEAD THAT THE REFRIGERATORS ARE UNMERCHANTABLE Plaintiffs allege that their KitchenAid refrigerators came with an implied warranty of merchantability that they were fit for their intended purpose in that they would function properly as energy efficient refrigerators within the parameters established by federal law and the ENERGY STAR program, and that Defendants purportedly breached this alleged implied warranty and that they suffered damages as a result. (Id. 45-46, 50.) A. Any I mplied War r anty Has L ong-Since Expir ed

Plaintiffs claim for breach of implied warranty must be dismissed because any

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF

The announcement of the April 2008 change can be found on the U.S. Environmental Protection Acts ENERGY STAR website, http://www.energystar.gov/index.cfm?c=refrig.pr_crit_refrigerators, which notes the April 2008 criteria change and states: You may still find refrigerator and freezer models designated as ENERGY STAR at retail that met the previous ENERGY STAR criteria for an extended period of time.

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 16 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Even assuming that Plaintiffs implied warranty claim was timely, it would still fail because there are no well-plead facts that show the KitchenAid refrigerators failed to conform to their ordinary intended purpose. Unlike express warranties, which are basically contractual in nature, the implied warranty of merchantability arises by operation of law. . . . [I]t provides for a minimum level of quality. Am. Suzuki Motor Corp. v. Super. Ct., 37 Cal. App. 4th 1291, 1295-96 (Cal. Ct. App. 1995). To establish an implied warranty claim, Plaintiffs must show that the KitchenAid refrigerators did not possess even the most basic degree of fitness for ordinary use. Keegan, 2012 WL 75443, at *11; see also Pisano v. Am. Leasing, 146 Cal. App. 3d 194, 198 (Cal. Ct. App. 1983) (Crucial to the inquiry is whether the product conformed to the standard of performance of like products used in the trade). 11
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

REMEDIES
Customers sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

(Id.) Plaintiffs admit that they bought their KitchenAid refrigerators in December 2008. (Compl. 18-19.) Although Plaintiffs allege that the 2011 model-year KitchenAid refrigerators sharing Plaintiffs respective model numbers were disqualified from the ENERGY STAR Program (id. 20), they have offered no facts to connect the machines they bought three years earlier to the subsequent disqualification, nor have they offered any facts to show that their refrigerators actually used more energy than was implied by the ENERGY STAR logo, or that they otherwise sustained damages during the implied warranty period. That failure requires dismissal of their implied warranty claims. See, e.g., Cal. Com. Code 2316; Hovsepian v. Apple, Inc., No. 08-5788 JF (PVT), 2009 WL 2591445, at *8 (N.D. Cal. Aug. 21, 2009) (dismissing implied warranty claim brought outside one-year limitation contained in the written express warranty). B. The KitchenAid Refrigerators Alleged Noncompliance with ENERGY STAR Requirements Does Not Render Them Unmerchantable

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Here, Plaintiffs conclusory allegations are limited to unspecified costs for allegedly increased monthly energy use. Plaintiffs do not allege that their KitchenAid refrigerators failed to perform at a minimum level of quality for similar products. I V. PL AI NTI FFS M M WA CL AI M S FAI L BECAUSE THEI R STATE-L AW WARRANTY CL AI M S FAI L Plaintiffs claim that Defendants violated the MMWA because Defendants allegedly breached written warranties . . . which warranted that the products met the energy efficiency requirements of the ENERGY STAR program. (Compl. 34.) Although the MMWA provides a federal cause of action for state-law express and implied warranty claims, it does not expand the rights under the state claims. See In re Sony Grand Wega KDF-E A10/20 Series Rear Projection HDTV Television Litig., 758 F. Supp. 2d 1077, 1101 (S.D. Cal. 2010). Thus, Plaintiffs claims under the MMWA necessarily stand or fall with Plaintiffs state-law express and implied warranty claims. Id. (citing Clemens v. DaimlerChrysler Corp., 534 F.3d 1017, 1022 (9th Cir. 2008)); Daugherty v. Am. Honda Motor Co., 144 Cal. App. 4th 824, 833 (Cal. Ct. App. 2006) (the trial court correctly concluded that failure to state a warranty claim under state law necessarily constituted failure to state claim under Magnuson-Moss). As shown above, Plaintiffs failed to plead a sufficient factual basis to support their express and implied warranty claims. Thus, their MMWA claims necessarily fail. Further, contrary to Plaintiffs allegation, the plain language of 15 U.S.C. section 2301(6) contradicts Plaintiffs MMWA claim. That section provides, in pertinent part, that a written warranty is a written affirmation of fact or written promise . . . which relates to the nature of the material or workmanship and affirms or promises that such material or workmanship is defect free or will meet a specified level of performance over a specified period of time. 15 U.S.C. 2301(6)(A). The ENERGY STAR logo, by itself, is neither a written affirmation of fact nor a written promise; it plainly does not relate to the material or workmanship of the refrigerators, and it says nothing at all about whether

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 18 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 representing the [KitchenAid refrigerators] as ENERGY STAR qualified, and by 22 misrepresenting the energy efficiency of the [refrigerators]. (Compl. 59.) Plaintiffs also 23 allege that Defendants violated two other sections 1770(a)(7) and (9) of the CLRA by 24 representing the [KitchenAid refrigerators] as ENERGY STAR qualified, and by 25 26 27 28 13
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

such material or workmanship will be defect free or will meet a specified level of performance over a specified period of time. Thus, on its face, the statute establishes that Plaintiffs have not pled a cognizable MMWA claim. V. PLAINTIFFS HAVE NO CLAIM FOR UNJUST ENRICHMENT Plaintiffs purport to bring a claim for unjust enrichment alleging that they conferred a benefit on Defendants by buying their KitchenAid refrigerators and that it would be unjust and inequitable for Defendants to retain this benefit because Defendants allegedly misrepresented the appliances as ENERGY STAR compliant and misrepresented the energy consumption of the refrigerators. (Compl. 55-56.) Unjust enrichment, however, is not an independent cause of action under California law. The phrase Unjust Enrichment does not describe a theory of recovery, but an effect: the result of a failure to make restitution under circumstances where it is equitable to do so. Melchior v. New Line Prod., Inc., 106 Cal. App. 4th 799, 793 (Cal. Ct. App. 2003). Unjust enrichment is a general principle, underlying various legal doctrines and remedies, rather than a remedy itself. Id. (quotation omitted). Simply put, there is no cause of action in California for unjust enrichment. Id.; see also In re Toyota, 754 F. Supp. 2d at 1194 (dismissing claim for unjust enrichment as not cognizable under California law). Thus, Plaintiffs claim for unjust enrichment fails to state a claim for which relief may be granted and should be dismissed. VI. PLAINTIFFS FAIL TO PLEAD A VIOLATION OF THE CLRA Plaintiffs allege that Whirlpool violated section 1770(a)(5) of the CLRA by

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5

misrepresenting the energy efficiency of the [refrigerators]. 5 (Compl. 60-61.) Plaintiffs factual allegations, however, are insufficient to plead a CLRA violation. A. Plaintiffs Have Not Alleged a Tr ansaction With Whir lpool

Plaintiffs CLRA claims against Whirlpool fail because they have not alleged any facts to show that they entered into an agreement or transaction with Whirlpool that resulted in a sale or lease of goods or services. A transaction is an agreement between a consumer and any other person. Id. 1761(e). Plaintiffs admit that they bought their KitchenAid refrigerators from retail vendors. (Compl. 18-19.) They have not, because they cannot, allege that Whirlpool was a party to those transactions. Consequently, Plaintiffs cannot sue Whirlpool under the CLRA. See Cal. Civ. Code 1780(a) (Any consumer who suffers any damage as a result of the use or employment by any person of a method, act, or practice declared to be unlawful by Section 1770 may bring an action against that person . . . . (emphasis added)). Plaintiffs CLRA claim against Whirlpool should be dismissed. B. Plaintiffs Have Not Pr ovided the Requir ed Notice to Pacific Sales or Best Buy Under Section 1782(a)

A plaintiff seeking damages under the CLRA must provide notice to the defendant under California Civil Code section 1782(a). Under section 1782(a), the consumer must provide written notice, sent 30 days before filing suit, notifying the defendant of the alleged violation and demanding that the defendant provide a remedy. The Complaint does not adequately allege that Plaintiffs have complied with this notice provision with respect to Best Buy or Pacific Sales. (Compare Compl. 63 (alleging that a CLRA notice letter was served on Whirlpool on November 29, 2011, prior to filing of this Complaint) with id. 64-65 (alleging generically only that CLRA notice letters were served on Defendants

Because Plaintiffs CLRA claims are based on alleged misrepresentations, they are subject to Rule 9(b)s heightened pleading standard. In re Toyota, 754 F. Supp. 2d at 1172.

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 20 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Pacific Sales and Best Buy [p]rior to filing this Complaint).) See Keilholtz v. Superior Fireplace Co., No. 08-00836, 2009 WL 839076, at *2 (N.D. Cal. Mar. 30, 2009) (finding that literal application of the notice provisions is the only way to accomplish the CLRAs purposes). Thus, the CLRA claims against Best Buy and Pacific Sales also fail. C. Plaintiffs Have Not Alleged With Par ticular ity Any M isr epr esentation

Even assuming that Plaintiffs could show that they are entitled to bring a CLRA claim against Whirlpool, Best Buy, or Pacific Sales, their CLRA claims still fail because Plaintiffs do not allege the who, what, when, where, and how of the alleged misrepresentation. Vess, 317 F.3d at 1106. Likewise, Plaintiffs have not explained what is false or misleading about any unspecified representation concerning the 2008 model-year KitchenAid refrigerators they bought, or why such representations are allegedly false. See Cooper, 137 F.3d at 625. Further, because the CLRA prohibits unfair or deceptive acts . . . intended to result . . . in the sale or lease of goods or services to consumer, Cal. Civ. Code 1770(a) (emphasis added), California federal courts have held that, under the CLRA, plaintiffs must sufficiently allege that a defendant was aware of a defect at the time of sale to survive a motion to dismiss. Wilson v. Hewlett-Packard Co., No. CV 10-16249, 2012 WL 502442, at *7 (9th Cir. Feb. 16, 2012). The Complaint fails to allege any facts that, if true, would show that any Defendant was aware, in December 2008, that either of the subject KitchenAid refrigerator models did not comply with the ENERGY STAR program requirements. Still further, even assuming Plaintiffs had properly alleged that they saw and relied on the ENERGY STAR logo on their KitchenAid refrigerators before their respective purchases, there is no allegation as to what Plaintiffs understood the logo to mean. The Complaint includes generic allegations about the nature and meaning of the ENERGY STAR designation and the requirements for becoming ENERGY STAR qualified. (Compl. 4-7,14-17.) But there is no allegation that Plaintiffs had any particular understanding (much less the same understanding that their lawyers had when they drafted the complaint) 15
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 21 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 of the ENERGY STAR program at the time they bought their refrigerators, nor have they pled what that understanding was based on. (Id.) Moreover, Plaintiffs must plead facts that, if true, showed that they relied on an alleged misrepresentation. Cholakyan v. Mercedes-Benz USA, LLC, 796 F. Supp. 2d 1220, 1228 (C.D. Cal. 2011) ([A] plaintiff suing under the CLRA for misrepresentations in connection with a sale [must] plead and prove she relied on a material misrepresentation. (quotation omitted)). Although the Complaint alleges that the Plaintiffs would not have bought their KitchenAid refrigerators if they had known that the refrigerators were not ENERGY STAR qualified (Compl. 18-19), this shows, at most, that ENERGY STAR compliance was material; it does not show reliance. See Cattie v. Wal-Mart Stores, Inc., 504 F. Supp. 2d 939, 946 (S.D. Cal. 2007) (distinguishing reliance and materiality under CLRA and defining the latter as being of sufficient importance that the plaintiff would not have acted as she did but for alleged misrepresentation). Finally, for the reasons stated above, Plaintiffs cannot simply point to the September 2011 disqualification and their December 2008 purchases and expect the Court to fill in the omitted facts that are necessary to support a CLRA claim. See In re Sony Grand Wega, 758 F. Supp. 2d at 1089 (dismissing UCL, CLRA, and FAL claims because the plaintiffs have not sufficiently alleged that [any] representations were untrue or misleading at the time they were made). VII. PLAINTIFFS FAIL TO PLEAD A VIOLATION OF THE UCL Plaintiffs allege that Defendants violated the UCL through unlawful, unfair, and fraudulent business practices. (Compl. 69-72.) The UCL prohibits unlawful, unfair or fraudulent business act[s] or practice[s] and unfair, deceptive, untrue or misleading advertising. Cal. Bus. & Prof. Code 17200. A plaintiff may pursue a UCL claim under any or all of three theories: the unlawfulness, fraudulent, or unfairness prongs. S. Bay Chevrolet v. Gen. Motors Acceptance Corp., 72 Cal. App. 4th 861, 878 (Cal. Ct. App. 1999). As explained below, Plaintiffs have failed to establish a claim under any prong of the 16
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 22 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 UCL. A. Plaintiffs Fail to Offer Any Facts to Suppor t an Unlawful UCL Claim

Plaintiffs claim that Defendants violated the unlawful prong of the UCL by violating the EPCA, NECPA, NAEDA, and regulations promulgated thereunder governing the energy efficiency of refrigerators. (Compl. 70.) First, and again, Plaintiffs make no attempt to allege which Defendant purportedly violated which statute or regulation, or how. (Id. 1-135.) Moreover, Plaintiffs do not allege nor could theythat having an appliance disqualified from the ENERGY STAR Program is tantamount to a violation of law. In short, other than the conclusory allegation quoted above, Plaintiffs have failed to offer any factual support for their unlawful claim under the ULC, and it should be dismissed. See Berryman v. Merit Prop. Mgmt., Inc., 152 Cal. App. 4th 1544, 1554 (Cal. Ct. App. 2007) (dismissing UCL claim because the complaint fails to plead facts to support its allegations that Merit has violated each of these statutes); Brothers v. Hewlett-Packard Co., No. C-06-02254 RMW, 2006 WL 3093685, at *7 (N.D. Cal. Oct. 31, 2006) (dismissing UCL claim where the complaint failed to identify the particular section of the statute that was violated and describe with reasonable particularity the facts supporting the violation). B. Plaintiffs Fail to Offer Any Facts to Suppor t an Unfair UCL Claim

Plaintiffs claim that Defendants violated the unfair prong of the UCL by violating the policy or spirit of the EPCA, NECPA, NAECA, and regulations promulgated thereunder, governing the energy efficiency of refrigerators. (Compl. 71.) A business practice is unfair if the consumer injury is substantial, is not outweighed by any countervailing benefit to consumers or to competition, and is not an injury the consumers themselves could reasonably have avoided. Daugherty, 144 Cal. App. 4th at 839. The plaintiff must sufficiently allege all three elements to state a claim under the unfair prong. Id. Here, Plaintiffs sole allegation in support of this prong is that an unspecified Defendant somehow violated the policy or spirit of unspecified provision(s) of various federal statutes and regulatory requirements. (Compl. 71.) Plaintiffs conclusory 17
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 23 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 allegation even fails to recite the necessary elements of an unfairness claimthere is no allegation of a substantial consumer injury, no allegation that such an injury was not outweighed by a countervailing benefit, and no allegation that such an injury could not have been reasonably avoided by the consumer. Plaintiffs allegations are plainly insufficient to state a claim under the unfairness prong of the UCL, and this claim should be dismissed. C. Plaintiffs Fail to Plead Any Facts to Support a Fraudulent UCL Claim

Plaintiffs allege that Defendants violated the fraudulent prong of the UCL by representing the [KitchenAid refrigerators] as ENERGY STAR qualified and by misrepresenting the energy efficient of the [refrigerators]. (Compl. 72.) This is the same lone allegation Plaintiffs offered to support their CLRA claims, and it fails here too. Rule 9(b) requires the identification of the circumstances constituting fraud [] the pleader must state the time, place, and specific content of the false representations as well as the identities of the parties to the misrepresentation. Odom v. Microsoft Corp., 486 F.3d 541, 543 (9th Cir. 2007) (internal quotation marks and citations omitted). Plaintiffs do not specify the time, place, or medium in which any allegedly false or misleading statement was communicated, nor do they offer any specific allegations concerning the content of any allegedly false or misleading statement. Plaintiffs likewise fail to specify which representations can be attributable to which Defendant. Plaintiffs fail to identify any statement that they either personally read, heard, or otherwise received, let alone that such statement actually deceived, and thus proximately caused them harm. As a result, Plaintiffs have not pled a fraudulent claim under the UCL with the requisite particularity. See, e.g., Arikat v. JP Morgan Chase & Co., 430 F. Supp. 2d 1013, 1022-23 (N.D. Cal. 2006) ([P]laintiffs allegations improperly ascribe conduct generally to all thirteen defendants. Plaintiffs allegations in support of their fraud claim are further deficient in failing to allege specific facts regarding how each defendant has committed fraud upon plaintiffs.); Swartz v. KPMG LLP, 476 F. 3d 756, 764 (9th Cir. 2007) (heightened pleading requires identifying the parties to the misrepresentation). 18
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DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

To state a claim under the fraudulent prong of the UCL, Plaintiffs must allege Defendants made a misrepresentation and that the misrepresentation was false at the time it was made. See Wilson, 2012 WL 502442, at *7 (noting fraud claims under UCL have intent requirement and the plaintiffs must show that HP was aware of the alleged defect at the time the Laptops were sold); In re Sony Grand Wega, 758 F. Supp. 2d at 1089 (dismissing UCL and other claims because the plaintiffs did not allege representations were false at the time they were made).The Complaint does not allege that any purported representation about the ENERGY STAR compliance of the KitchenAid refrigerators was false when made, nor does the Complaint allege that any Defendant was aware of such falsity at the time the KitchenAid refrigerators were purchased. Moreover, Plaintiffs must adequately plead that they relied on any alleged misrepresentations in order to state a claim under the fraud prong of the UCL. [A]ctual reliance [on alleged misrepresentations] is required to have standing to sue under the UCL or FAL. Peviani v. Natural Balance, Inc., 774 F. Supp. 2d 1066, 1070 (S.D. Cal. 2011). As explained above, Plaintiffs allege that they would not have purchased the KitchenAid refrigerators if they had known they were not ENERGY STAR compliant. This allegation merely supports a finding of materiality, it does not show that Plaintiffs actually relied on the designation when making their purchases. Finally, the fraud prong of the UCL also requires Plaintiffs to allege that members of the public are likely to be deceived. Daugherty, 144 Cal. App. 4th at 838. Rule 9(b)s heightened pleading standard applies to these allegations as well. Parrish v. Natl Football League Players Assn, 534 F. Supp. 2d 1081, 1093 (N.D. Cal. 2007). Plaintiffs have not made any such allegations, nor have Plaintiffs alleged facts that, if true, would support such a finding. See Barden v. DaimlerChrysler, 136 Cal. App. 4th 1255, 1274-1275 (Cal. Ct. App. 2006) (dismissing UCL fraud claim where the plaintiff alleged merely that the public would likely be deceived, without pleading any facts showing the basis for that conclusion).

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 25 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Plaintiffs final cause of action is alleged on behalf of unnamed putative class members under the consumer fraud laws of 49 states and the District of Columbia. (Compl. 20
DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

VIII. PLAINTIFFS FAIL TO PLEAD A VIOLATION OF THE FAL Plaintiffs allege that Defendants committed acts of false advertising, as defined by the FAL, by using false and misleading statements to promote the sale of [KitchenAid refrigerators] as described above. (Compl. 77.) Plaintiffs further allege that Defendants knew or should have known that the statements were untrue and misleading, and that the general public is and was likely to be deceived by these unspecified misstatements. (Id. 78-79.) The FAL prohibits any statement that is untrue or misleading and made with the intent directly or indirectly to dispose of property or services. Cal. Bus. & Prof. Code 17500. To state a claim for a FAL violation, Plaintiffs must allege that members of the public are likely to be deceived. In re Tobacco II, 46 Cal. 4th 298, 312 (Cal. 2009). Plaintiffs do not specify the time, place, or medium in which any allegedly false advertisement was communicated, nor do they offer any specific allegations concerning the content of any allegedly false advertisement. Plaintiffs likewise fail to specify whether any advertisement can be attributed to any Defendant. See In re Sony Grand Wega, 758 F. Supp. 2d at 1093 (dismissing FAL because the plaintiff failed to identify specific advertisements, when and where they were shown, or why they were untrue or misleading). Even assuming that Plaintiffs had adequately alleged a specific advertisement regarding the ENERGY STAR qualification of the KitchenAid refrigerators, the FAL claim would still fail because Plaintiffs have not connected the 2011 disqualification to their December 2008 purchase of similar units. See id. at 1089 (dismissing FAL claim because the plaintiffs have not sufficiently alleged that [any] representations were untrue or misleading at the time they were made). IX. PLAINTIFFS FAIL TO PLEAD ADEQUATELY THE CONSUMER FRAUD LAWS OF ALL 50 STATES

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 26 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 21


DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

81-135.) As support for these various statutory violations, Plaintiffs make the same conclusory allegationsnamely, that by mislabeling the KitchenAid refrigerators as ENERGY STAR qualified, Defendants engaged in unfair competition or unlawful, misleading, unconscionable, or deceptive acts in violation of each of the listed state statutes. (Id.) Plaintiffs then list nearly all of the 50 states consumer protection statutes and for each statute allege only that Defendants have violated the statute by engaging in unfair competition or unfair or deceptive acts or practices. (Id.) Even assuming that the laundry list of statutes and conclusory allegations can be construed as a complete recitation of all of the elements needed for each statute (and that plainly is incorrect), Count VIII would still fail because Plaintiffs have failed to allege facts, that if true, would support a finding of any statutory violation. A similar pleading tactic was considered and rejected by the court in In re Sony Grand Wega: In a putative class action, the Court will not conduct a detailed choice-of-law analysis during the pleading stage. See Speyer v. Avis Rent a Car Sys., Inc., 415 F. Supp. 2d 1090, 1094 (S.D. Cal. 2005) (citing Barth v. Firestone Tire and Rubber Co., 661 F. Supp. 193, 203 (N.D. Cal. 1987)) (in ruling on a motion to dismiss a class action complaint prior to class certification, courts generally consider only the claims of the named plaintiffs). But Plaintiffs cannot use class actions to escape pleading requirements. In re Bayer Corp. Combination Aspirin Products Marketing and Sales Practices Litig., 701 F. Supp. 2d 356, 378 (E.D.N.Y. 2010). Merely listing another states consumer fraud statutes is insufficient to state a claim; labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do. Twombly, 127 S.Ct. at 1964-65; see Wright v. Gen. Mills, Inc., No. 08-CV1532 L(NLS), 2009 WL 3247148, at *5 (S.D. Cal. Sept. 30, 2009). Moreover, for state law claims grounded in fraud, the circumstances of the fraud must be stated with particularity under Rule 9(b). Vess, 317 F.3d at 110304 (emphasis in original); Nordberg v. Trilegiant Corp., 445 F. Supp. 2d 1082, 1097 (N.D. Cal. 2006). 754 F. Supp. 2d at 1096-97 (emphasis in original). Plaintiffs have provided nothing but labels and conclusions to support these various statutory violations, and this claim too should be dismissed.

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 27 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 22


DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

CONCLUSION For the foregoing reasons, the Court should dismiss Plaintiffs Class Action Complaint in its entirety. Dated: March 12, 2012 Respectfully submitted,

By: s/ Galen D. Bellamy Galen D. Bellamy (SBN 231792) Sean G. Saxon (SBN 230054) Wheeler Trigg ODonnell LLP 1801 California Street, Suite 3600 Denver, Colorado 80202 Telephone: (303) 244-1800 Facsimile: (303) 244-1879 Email: bellamy@wtotrial.com Robert D. Swanson (SBN 162816) Boutin Jones Inc. 555 Capitol Mall, Suite 1500 Sacramento, California 95814 Telephone: (916) 321-4444 Facsimile: (916) 441-7597 Email: rswanson@boutinjones.com Attorneys for Defendants

Case 2:12-cv-00125-TLN-JFM Document 18-1 Filed 03/12/12 Page 28 of 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28


-23DEFENDANTS MEMORANDUM IN SUPPORT OF MOTION TO DISMISS CASE NO. 2:12-cv-00125-JAM-JFM

CERTIFICATE OF SERVICE (CM/ECF) I hereby certify that on March 12, 2012, I electronically filed the foregoing Defendants Memorandum in Support of Motion to Dismiss Complaint with the Clerk of Court using the CM/ECF system which will send notification of such filing to the following email addresses: BURSOR & FISHER, P.A. L. Timothy Fisher Sarah N. Westcot 1990 North California Boulevard, Suite 940 Walnut Creek, CA 94596 Telephone: (925) 300-4455 Facsimile: (925) 407-2700 E-Mail: ltfisher@bursor.com swestcot@bursor.com BURSOR & FISHER, P.A. Scott A. Bursor 369 Lexington Avenue, 10th Floor New York, New York 10017 Telephone: (646) 837-7150 Facsimile: (212) 989-9163 E-Mail: scott@bursor.com Attorneys for Plaintiffs and the Proposed Class

s/ Galen D. Bellamy Galen D. Bellamy

Case 2:12-cv-00125-TLN-JFM Document 18-2 Filed 03/12/12 Page 1 of 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 I, Joanna Bliahu-Robarge, declare as follows: 1. I am a paralegal employed by the law firm of Wheeler Trigg ODonnell LLP. vs. WHIRLPOOL CORPORATION, PACIFIC SALES KITCHEN AND BATH CENTERS, INC. and BEST BUY COMPANY, INC., Defendants. Date: Time: Courtroom: Judge: May 16, 2012 9:30 a.m. 6 14th Floor, Sacramento Honorable John A. Mendez UNITED STATES DISTRICT COURT EASTERN DISTRICT OF CALIFORNIA KYLE DEI ROSSI and MARK LINTHICUM, on behalf of themselves and those similarly situated, Plaintiffs, CASE NO. 2:12-cv-00125-JAM-JFM DECLARATION OF JOANNA BLIAHUROBARGE IN SUPPORT OF DEFENDANTS MOTION TO DISMISS COMPLAINT Robert D. Swanson (SBN 162816) Boutin Jones Inc. 555 Capitol Mall, Suite 1500 Sacramento, California 95814 Telephone: (916) 321-4444 Facsimile: (916) 441-7597 Email: rswanson@boutinjones.com Galen D. Bellamy (SBN 231792) Sean G. Saxon (SBN 230054) Wheeler Trigg ODonnell LLP 1801 California Street, Suite 3600 Denver, Colorado 80202 Telephone: (303) 244-1800 Facsimile: (303) 244-1879 Email: bellamy@wtotrial.com saxon@wtotrial.com Attorneys for Defendants

I have personal knowledge of the facts set forth in this declaration, and if called as a witness, could and would competently testify thereto under oath. 2. Attached as Exhibit A is a true and correct copy of the KitchenAid

Refrigerator User Instructions that accompanied Model KSRG25FVMT, the model


1 DECL. OF BLIAHU-ROBARGE IN SUPPORT OF DEFENDANTS MOTION TO DISMISS COMPLAINT CASE NO. 2:12-cv-00125-JAM-JFM

Case 2:12-cv-00125-TLN-JFM Document 18-2 Filed 03/12/12 Page 2 of 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28


2 DECL. OF BLIAHU-ROBARGE IN SUPPORT OF DEFENDANTS MOTION TO DISMISS COMPLAINT CASE NO. 2:12-cv-00125-JAM-JFM

allegedly purchased by Plaintiff Kyle Dei Rossi, on or about December 8, 2008, from a Best Buy retail store in Stockton, California. The One Year Limited Warranty is printed on page 14. 3. Attached as Exhibit B is a true and correct copy of the KitchenAid

Refrigerator User Instructions that accompanied Model KSRS25RVHR, the model allegedly purchased by Plaintiff Mark Linthicum, on or about December 31, 2008, from a Pacific Sales retail store in Los Angeles, California. The One Year Limited Warranty is printed on page 14. I declare under penalty of perjury under the laws of the United States of America that the forgoing is true and correct. Executed on March 12, 2012, at Denver, Colorado.

s/ Joanna Bliahu-Robarge Joanna Bliahu-Robarge

Case 2:12-cv-00125-TLN-JFM Document 18-2 Filed 03/12/12 Page 3 of 4

Case 2:12-cv-00125-TLN-JFM Document 18-2 Filed 03/12/12 Page 4 of 4 1 2 of Joanna Bliahu-Robarge in Support of Defendants Motion to Dismiss Complaint with 3 the Clerk of Court using the CM/ECF system which will send notification of such filing to the 4 following email addresses: 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
3 DECL. OF BLIAHU-ROBARGE IN SUPPORT OF DEFENDANTS MOTION TO DISMISS COMPLAINT CASE NO. 2:12-cv-00125-JAM-JFM

CERTIFICATE OF SERVICE (CM/ECF) I hereby certify that on March 12, 2012, I electronically filed the foregoing Declaration

BURSOR & FISHER, P.A. L. Timothy Fisher Sarah N. Westcot 1990 North California Boulevard, Suite 940 Walnut Creek, CA 94596 Telephone: (925) 300-4455 Facsimile: (925) 407-2700 E-Mail: ltfisher@bursor.com swestcot@bursor.com BURSOR & FISHER, P.A. Scott A. Bursor 369 Lexington Avenue, 10th Floor New York, New York 10017 Telephone: (646) 837-7150 Facsimile: (212) 989-9163 E-Mail: scott@bursor.com Attorneys for Plaintiffs and the Proposed Class

s/ Galen D. Bellamy Galen D. Bellamy

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 1 of 33

Exhibit A

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 2 of 33

REFRIGERATOR USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.kitchenaid.com for additional information. If you still need assistance, call us at 1-800-422-1230. In Canada, visit our website at www.kitchenaid.ca or call us at 1-800-807-6777. You will need your model and serial number located on the right-hand side of the refrigerator interior. Para obtener acceso a Instrucciones para el usuario del refrigerador en espaol, o para obtener informacin adicional acerca de su producto, visite: www.kitchenaid.com. Tenga listo su nmero de modelo completo. Puede encontrar su nmero de modelo y de serie en la etiqueta ubicada al lado derecho del interior del refrigerador.

Table of Contents / Table des matires


REFRIGERATOR SAFETY........................................................1 INSTALLATION INSTRUCTIONS.............................................2 REFRIGERATOR USE...............................................................5 REFRIGERATOR CARE............................................................8 TROUBLESHOOTING...............................................................9 ACCESSORIES........................................................................11 WATER FILTER CERTIFICATIONS .......................................11 PERFORMANCE DATA SHEETS...........................................12 WARRANTY.............................................................................14 SCURIT DU RFRIGRATEUR .........................................16 INSTRUCTIONS D'INSTALLATION .......................................17 UTILISATION DU RFRIGRATEUR ....................................20 ENTRETIEN DU RFRIGRATEUR.......................................24 DPANNAGE ...........................................................................25 ACCESSOIRES........................................................................28 FEUILLES DE DONNES SUR LA PERFORMANCE ...........29 GARANTIE ...............................................................................31

REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word DANGER or WARNING. These words mean:

DANGER WARNING

You can be killed or seriously injured if you don't immediately follow instructions. You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10162446A

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 3 of 33 IMPORTANT SAFETY INSTRUCTIONS WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

Plug into a grounded 3 prong outlet.

Use nonflammable cleaner. Keep flammable materials and vapors, such as gasoline, away from refrigerator. Use two or more people to move and install refrigerator. Disconnect power before installing ice maker (on ice maker kit ready models only). Use a sturdy glass when dispensing ice (on some models).

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Disconnect power before servicing.


Replace all parts and panels before operating. Remove doors from your old refrigerator.

SAVE THESE INSTRUCTIONS

Proper Disposal of Your Old Refrigerator

Before You Throw Away Your Old Refrigerator or Freezer:


Take off the doors. Leave the shelves in place so that children may not easily climb inside.

WARNING
Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for just a few days. If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

INSTALLATION INSTRUCTIONS
Unpack the Refrigerator

WARNING
Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury.

When Moving Your Refrigerator: Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

Remove packaging materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see Refrigerator Safety.

Important information to know about glass shelves and covers: Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. For your protection, tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use special care when removing them to avoid impact from dropping.

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 4 of 33

Location Requirements

Electrical Requirements

WARNING

WARNING

Explosion Hazard Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for " (1.25 cm) space on each side and at the top. When installing your refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on each side (depending on your model) to allow for the door to swing open. If your refrigerator has an ice maker, allow extra space at the back for the water line connections.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method


A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord. NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See Using the Controls.
2" (5.08 cm)

12

/ " (1.25 cm)

NOTES: It is recommended that you do not install the refrigerator near an oven, radiator, or other heat source. Do not install in a location where the temperature will fall below 55F (13C).

Water Supply Requirements


Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here. TOOLS NEEDED:

Normal minimum cabinet cut-out width required for product installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

Flat-blade screwdriver " and " Open-end or two adjustable wrenches

" Nut driver " Drill bit Cordless drill

NOTE: Your refrigerator dealer has a kit available with a " (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or " (4.76 mm) saddle valve which reduces water flow and clogs more easily. IMPORTANT: All installations must meet local plumbing code requirements.

Use copper tubing and check for leaks. Install copper tubing only in areas where the household temperatures will remain above freezing.

Case 2:12-cv-00125-TLN-JFM Document Filed 03/12/12 Page 5 ofpipe 33 with the pipe 6. 18-3 Fasten the shutoff valve to the cold water
Water Pressure
A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply


IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa). If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa). If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa): Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

clamp. Be sure the outlet end is solidly in the " (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten or you may crush the copper tubing. 7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto outlet end with adjustable wrench. Do not overtighten. 8. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator Style 1


1. Unplug refrigerator or disconnect power. 2. Attach the copper tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten. 3. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall. 4. Turn shutoff valve ON. 5. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

Allow the storage tank on the reverse osmosis system to refill after heavy usage. If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See Water Filtration System.

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect Water Supply


Read all directions before you begin. IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.

A B

Connect to Water Line


1. Unplug refrigerator or disconnect power. 2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water. 3. Locate a " (12.70 mm) to 1" (3.18 cm) vertical cold water pipe near the refrigerator. IMPORTANT:

C D
A. Tube clamp B. Copper tubing C. Compression nut D. Valve inlet

Make sure it is a cold water pipe. Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

6. The ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the " (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Style 2
1. Unplug refrigerator or disconnect power. 2. Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator.

4. Determine the length of copper tubing you need. Measure from the connection on the lower rear corner of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use " (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square. 5. Using a cordless drill, drill a " (6.35 mm) hole in the cold water pipe you have selected.

A G B C

F
A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

D
E. Compression sleeve F. Shutoff valve G. Packing nut

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 3. If the gray water tube supplied with the refrigerator is not long Complete the Installation enough, a " x " (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing. NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

Page 6 of 33

WARNING

Electrical Shock Hazard


A B C D E F G

A. Refrigerator water tubing B. Nut (provided) C. Bulb D. Coupling (purchased)

E. Ferrule (purchased) F. Nut (purchased) G. Household water line

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
1. Plug into a grounded 3 prong outlet. 2. Flush the water system. See Prepare the Water System or Water and Ice Dispensers. NOTE: Allow 24 hours to produce the first batch of ice. Allow 3 days to completely fill ice container.

4. Turn shutoff valve ON. 5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.

Style 3
1. Unplug refrigerator or disconnect power. 2. Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator. 3. Thread the provided nut onto the water valve as shown. NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

REFRIGERATOR USE
Using the Controls
For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset. The Refrigerator Control and the Freezer Control should both be set to the mid-settings.

A B

Freezer
cold 1 2 3 4 colder
off

Refrigerator
1 2 3 4 colder

A. Bulb B. Nut (provided)

4. Turn shutoff valve ON. 5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.

IMPORTANT: Your product will not cool when the REFRIGERATOR Control is set to OFF.

The Refrigerator Control adjusts the refrigerator compartment temperature. The Freezer Control adjusts the freezer compartment temperature. Settings to the left of the mid-setting make the temperature less cold. Settings to the right of the mid-setting make the temperature colder. Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the Refrigerator and Freezer Controls to a higher (colder) than recommended setting will not cool the compartments any faster.

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 7 of 33


Adjusting Controls
NOTE: Give the refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put food into the refrigerator. The settings indicated in the previous section should be correct for normal household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm. Slide the control one setting to the right to make the compartment colder.

Crisper Humidity Control


(on some models)
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH. LOW (open) for best storage of fruits and vegetables with skins. HIGH (closed) for best storage of fresh, leafy vegetables.

Slide the control one setting to the left to make it less cold.

Chilled Door Bin


(on some models)
Cool air from the freezer is directed to the refrigerator door bin directly beneath the vents. NOTE: The dairy compartment and can rack are not associated with the Chilled Door Bin feature.

If you need to adjust temperatures in the refrigerator or freezer, use the settings listed in the chart below as a guide. Wait at least 24 hours between adjustments. CONDITION/REASON: REFRIGERATOR too warm FREEZER too warm/ too little ice REFRIGERATOR too cold FREEZER too cold ADJUSTMENT: REFRIGERATOR Control one setting higher FREEZER Control one setting higher REFRIGERATOR Control one setting lower FREEZER Control one setting lower

Chilled Door Bin Control


The chilled door bin control is located on the left-hand side of the refrigerator compartment.

Disabling Sounds

A
A. Chilled door bin control

To turn off all dispenser and control sounds, press and hold ICE and FILTER at the same time for 3 seconds. To turn all sounds back on, press and hold ICE and FILTER at the same time for 3 seconds again.

Slide the door chill control to the left to reduce the flow of cold air to the bin and make it less cold. Slide the door chill control to the right to increase the flow of cold air to the bin and make it colder.

NOTE: The display screen on the dispenser control panel has a backlight, which will turn off automatically when the control buttons have not been used for 30 seconds or more. When the backlight is off, the first press of a control button will only re-activate the backlight, without changing any settings. Within 30 seconds after the backlight has been re-activated, additional presses of control buttons will change the applicable settings.

Water and Ice Dispensers


(on some models)
Depending on your model, you may have one or more of the following options: the ability to select either crushed or cubed ice, a special light that turns on when you use the dispenser, or a lock option to avoid unintentional dispensing. NOTES: The dispensing system will not operate when the freezer door is open.

Convertible Drawer Temperature Control


The control can be adjusted to properly chill meats or vegetables. The air inside the pan is cooled to avoid spot freezing and can be set to keep meats at the National Livestock and Meat Board recommended storage temperatures of 28 to 32F (-2 to 0C). The convertible vegetable/meat drawer control comes preset at the lowest meat setting. To store meat: Set the control to one of the three MEAT settings to store meat at its optimal storage temperature. To store vegetables: Set the control to VEG to store vegetables at their optimal storage temperatures. NOTE: If food starts to freeze, move the control to the left (less cold). Remember to wait 24 hours between adjustments.

After connecting the refrigerator to a water source, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) for an additional 2 minutes. This will flush air from the filter and water dispensing system. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser. Allow 24 hours for the refrigerator to cool down and chill water. Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.

18-3 Filed 03/12/12 Page 8 of 33 The displayCase screen 2:12-cv-00125-TLN-JFM on the dispenser control panel has Document a The Dispenser Light (on some models) backlight, which will turn off automatically when the control buttons have not been used for 30 seconds or more. When the backlight is off, the first press of a control button will only When you use the dispenser, the light will automatically turn on. re-activate the backlight, without changing any settings. If you want the light to be on continuously, you may choose either Within 30 seconds after the backlight has been re-activated, ON or DIM. The display screen indicates which mode is selected. additional presses of control buttons will change the applicable settings.
The Water Dispenser
ON DIM OFF

IMPORTANT: Dispense enough water every week to maintain a fresh supply.

To Dispense Water:
1. Press a sturdy glass against the water dispenser lever. 2. Remove the glass to stop dispensing.

The Ice Dispenser


Ice dispenses from the ice maker storage bin in the freezer when the dispenser lever is pressed. The dispensing system will not operate when the freezer door is open. To turn off the ice maker, see Ice Maker & Storage Bin. Your ice maker can produce both crushed and cubed ice. Before dispensing ice, select which type of ice you prefer by pressing the ICE button. The display screen indicates which type of ice is selected.

ON: Press LIGHT to turn the dispenser light on. DIM: Press LIGHT a second time to select DIM mode. The dispenser light will remain on, but at a lower intensity. OFF: Press LIGHT a third time to turn the dispenser light off. The dispenser lights are LEDs that can not be changed. If it appears that your dispenser lights are not working, see Troubleshooting for more information.

The Dispenser Lock (on some models)


The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the dispenser controls and levers. To turn off the ice maker, see Ice Maker & Storage Bin. Press and hold LOCK for 3 seconds to lock the dispenser.

Press and hold LOCK a second time to unlock the dispenser.

The display screen indicates when the dispenser is locked.


CRUSHED CUBED LOCKED UNLOCKED

For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

Ice Maker and Storage Bin


Turning the Ice Maker On/Off
The On/Off switch is located on the top right-hand side of the freezer compartment. To turn on the ice maker, slide the control to the ON (left) position. To manually turn off the ice maker, slide the control to the OFF (right) position. NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production, but the control will remain in the ON (left) position.

To Dispense Ice:
1. Press the button to select the desired type of ice.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

REMEMBER:

Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained. Do not use anything sharp to break up the ice in the storage bin. This can cause damage to the ice container and the dispenser mechanism. Do not store anything on top of or in the ice maker or storage bin.

2. Press a sturdy glass against the ice dispenser lever. Hold the glass close to the dispenser opening so ice does not fall outside of the glass. IMPORTANT: You do not need to apply a lot of pressure to the lever in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities. 3. Remove the glass to stop dispensing. NOTE: Ice may continue to dispense for up to 10 seconds after removing the glass from the lever. The dispenser may continue to make noise for a few seconds after dispensing.

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 9 of 33


Removing and Replacing Ice Storage Bin
1. Hold the base of the storage bin with both hands and press the release button to lift the storage bin up and out. NOTE: It is not necessary to turn the ice maker control to the OFF (right) position when removing the storage bin. The sensor cover (flipper door) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed. 2. Replace the storage bin on the door and push down to make sure it is securely in place.

REFRIGERATOR CARE
Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately. IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

Water Filtration System


Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

To Clean Your Refrigerator:


NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. 1. Unplug refrigerator or disconnect power. 2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water. 3. Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water. 4. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency. If you need to clean the condenser:

Water Filter Status Light (on some models)


The water filter status light will help you know when to change your water filter. When the water filter status display changes from GOOD to ORDER, this tells you that it is almost time to change the water filter cartridge. Replace the water filter cartridge when the water filter status display changes to REPLACE. If water flow to your water dispenser or ice maker decreases noticeably, change the filter sooner. The filter should be replaced at least every 6 months depending on your water quality and usage. After changing the water filter, reset the status light by pressing and holding the FILTER button for 3 seconds. The status light will change from REPLACE to GOOD when the system is reset.

Changing the Water Filter


1. Press the eject button to release the filter from the base grille. 2. Pull the filter straight out. 3. Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter. 4. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place. NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the way into the base grille and rotate the cap until it is firmly in place. 5. Remove the protective covers from the O-rings. Be sure the O-rings are still in place after the covers are removed. 6. Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged. 7. Flush the water system. See Water and Ice Dispensers.

Remove the base grille. Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser. Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

Changing the Light Bulbs


NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size, shape and wattage. Replacement bulbs are available from your dealer. The dispenser lights are LEDs that can not be changed.

All other lights require a 40-watt bulb.

1. Unplug refrigerator or disconnect power. 2. Remove light shield when applicable. NOTE: To clean the light shield, wash it with warm water and liquid detergent. Rinse and dry the shield well.

Case Document Filed 03/12/12 Page 10 3. Remove light bulb 2:12-cv-00125-TLN-JFM and replace with one of the same size, 4. 18-3 Replace light shield when applicable. shape and wattage. 5. Plug in refrigerator or reconnect power.

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TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca

Refrigerator Operation

The refrigerator will not operate

Pulsating - fans/compressor adjusting to optimize performance Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator Sizzling/Gurgling - water dripping on the heater during defrost cycle Popping - contraction/expansion of inside walls, especially during initial cool-down Water running - may be heard when water melts during the defrost cycle and runs into the drain pan Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

The doors will not close completely


Door blocked open? Move food packages away from door. Bin or shelf in the way? Push bin or shelf back in the correct position.

The doors are difficult to open


Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See Using the Controls. New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
Are the gaskets dirty or sticky? Clean gaskets with mild soap and warm water.

The motor seems to run too much


Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The lights do not work


Is a light bulb loose in the socket or burned out? See Changing the Light Bulbs. Is the dispenser light set to OFF? The dispenser light will operate only when the levers are pressed. If you want the dispenser light to stay on continuously, set the dispenser light to ON, or NIGHT LIGHT or AUTO or HALF or DIM. See Water and Ice Dispensers. Is the dispenser light set to NIGHT LIGHT or AUTO? If the dispenser is set to the NIGHT LIGHT or AUTO mode, be sure the dispenser light sensor is not blocked. See Water and Ice Dispensers.

The refrigerator is noisy


Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation. Buzzing - heard when the water valve opens to fill the ice maker

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 11 of 33

Temperature and Moisture


Temperature is too warm

Off-taste, odor or gray color in the ice


New plumbing connections? New plumbing connections can cause discolored or off-flavored ice. Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice. Odor transfer from food? Use airtight, moisture proof packaging to store food. Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals. Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.

New installation? Allow 24 hours following installation for the refrigerator to cool completely. Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed. Large load of food added? Allow several hours for refrigerator to return to normal temperature. Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See Using the Controls.

The ice dispenser will not operate properly There is interior moisture buildup

NOTE: Some moisture buildup is normal. Humid room? Contributes to moisture buildup.

Freezer door closed completely? Close the door firmly. If it does not close completely, see The doors will not close completely. Ice bin installed correctly? Be sure the ice bin is firmly in position. New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production. Ice stuck in the delivery chute? Use a plastic utensil to clear the delivery chute. Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker. Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

Ice and Water


The ice maker is not producing ice or not enough ice

Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open. Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line. Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position. New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production. Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice. Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil. Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See Water Supply Requirements in either the Installation Instruction booklet or the Use & Care Guide.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

The ice cubes are hollow or small


NOTE: This is an indication of low water pressure. Water shutoff valve not fully open? Turn the water shutoff valve fully open.

Is the ice dispenser stalling while dispensing crushed ice? Change the ice button from crushed to cubed. If cubed ice dispenses correctly, depress the button for crushed ice and begin dispensing again. Has the dispenser arm been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line. Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See Water Supply Requirements. Questions remain regarding water pressure? Call a licensed, qualified plumber.

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 12 of 33


The water dispenser will not operate properly

Freezer door closed completely? Close the door firmly. If it does not close completely, see The doors will not close completely. Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open. Is the water pressure at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser. See Water Supply Requirements. Kink in the home water source line? Straighten the water source line. New installation? Flush and fill the water system. Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed. Is a reverse osmosis water filtration system connected to your cold water supply? See Water Supply Requirements in either the Installation Instructions or the Use & Care Guide.

WATER FILTER CERTIFICATIONS

Water is leaking from the dispenser


NOTE: One or two drops of water after dispensing is normal. Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

New installation? Flush the water system. See Prepare the Water System or Water and Ice Dispensers. Recently changed water filter? Flush the water system. See Prepare the Water System or Water and Ice Dispensers.

The dispenser water is not cool enough


NOTE: Water from the dispenser is chilled to only 50F (10C). New installation? Allow 24 hours after installation for the water supply to cool completely.

Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely. Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water. Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe. See Water Supply Requirements.

ACCESSORIES
To order replacement filters, call 1-800-442-9991 and ask for the part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777. Stainless Steel Cleaner and Polish: Order Part #4396920 Standard Base Filter Cartridge: Order Part #4396841 (T2RFWG2) In Canada, Order Part #4396841B (T2RFWG2)

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 13 of 33

PERFORMANCE DATA SHEETS


Base Grille Water Filtration System
Model T2WG2L/T2RFWG2 Capacity 200 Gallons (758 Liters) Model T2WG2/T2RFWG2 Capacity 200 Gallons (758 Liters)
System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran. This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.
Substance Reduction Aesthetic Effects Chlorine Taste/Odor Particulate Class II* Contaminant Reduction Lead: @ pH 6.5*** Lead: @ pH 8.5*** Mercury: @ pH 6.5 Mercury: @ pH 8.5 Benzene O-Dichlorobenzene Toxaphene Carbofuran NSF Reduction Requirements 50% reduction 85% reduction NSF Reduction Requirements 0.010 mg/L 0.010 mg/L 0.002 mg/L 0.002 mg/L 0.005 mg/L 0.6 mg/L 0.003 mg/L 0.04 mg/L Average Influent 2.0182 mg/L 1333333 #/mL Average Influent 0.1533 mg/L 0.1400 mg/L 0.0058 mg/L 0.0059 mg/L 0.0154 mg/L 1.7571 mg/L 0.015 mg/L 0.0819 mg/L Influent Challenge Concentration 2.0 mg/L 10% At least 10,000 particles/mL Influent Challenge Concentration 0.15 mg/L 10% 0.15 mg/L 10% 0.006 mg/L 10% 0.006 mg/L 10% 0.015 mg/L 10% 1.8 mg/L 10% 0.015 mg/L 10% 0.08 mg/L 10% Maximum Effluent 0.06 mg/L 6600 #/mL** Maximum Effluent 0.0005 mg/L 0.0007 mg/L 0.0002 mg/L 0.0005 mg/L 0.0012 mg/L 0.0250 mg/L 0.001 mg/L 0.0400 mg/L Average Effluent 0.0536 mg/L 2325 #/mL Average Effluent 0.0005 mg/L 0.0006 mg/L 0.0002 mg/L 0.0003 mg/L 0.0006 mg/L 0.0066 mg/L 0.001 mg/L 0.0213 mg/L Minimum % Reduction 97.03 99.51 Minimum % Reduction 99.67 99.50 96.54 91.57 92.22 98.58 93.33 51.13 Average % Reduction 97.34 99.83 Average % Reduction 99.67 99.57 96.54 94.92 96.34 99.63 93.33 74.00

Test Parameters: pH = 7.5 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68F to 71.6F (20C to 22C). It is essential that operational, maintenance, and filter The product is for cold water use only. replacement requirements be carried out for the product to Do not use with water that is microbiologically unsafe or of perform as advertised. unknown quality without adequate disinfection before or after Use replacement filter T2RFWG2, part #4396841. In Canada, the system. use replacement filter T2RFWG2, part #4396841B. Refer to the Assistance or Service section for the 2008 suggested retail price of $39.99 U.S.A./$49.99 Canada. Manufacturers name, address and telephone number. Prices are subject to change without notice. Refer to the Warranty section for the Manufacturers limited Model T2WG2L: Style 1 Press FILTER to check the status warranty. of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended Application Guidelines/Water Supply Parameters that you replace the filter. Style 2 When the filter indicator reads 10%, order a new filter. When the filter indicator reads 0%, it is recommended that you replace the filter. Style 3 When the water filter status display changes from GOOD to ORDER, order a new filter. When the filter indicator reads REPLACE, it is recommended that you replace the filter. Model T2WG2: Change the water filter every 6 months depending upon your usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Water Supply Water Pressure Water Temperature Service Flow Rate

City or Well 30 - 120 psi (207 - 827 kPa) 33 - 100F (0.6 - 37.8C) 0.85 gpm (3.2 Lpm) @ 60 psi

These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.

*Class II particle size: 1 um to <5 um **Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. ***Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.
NSF is a registered trademark of NSF International.

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 14 of 33

Base Grille Water Filtration System


Model T1WG2L/T2RFWG2 Capacity 200 Gallons (758 Liters) Model T1WG2/T2RFWG2 Capacity 200 Gallons (758 Liters)
System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran. This system has been tested according to NSF/ANSI 42/53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.
Substance Reduction Aesthetic Effects Chlorine Taste/Odor Particulate Class II* Contaminant Reduction Lead: @ pH 6.5*** Lead: @ pH 8.5*** Mercury: @ pH 6.5 Mercury: @ pH 8.5 Benzene O-Dichlorobenzene Toxaphene Carbofuran NSF Reduction Requirements 50% reduction 85% reduction NSF Reduction Requirements 0.010 mg/L 0.010 mg/L 0.002 mg/L 0.002 mg/L 0.005 mg/L 0.6 mg/L 0.003 mg/L 0.04 mg/L Average Influent 2.0182 mg/L 1333333 #/mL Average Influent 0.1533 mg/L 0.1400 mg/L 0.0058 mg/L 0.0059 mg/L 0.0154 mg/L 1.7571 mg/L 0.015 mg/L 0.0819 mg/L Influent Challenge Concentration 2.0 mg/L 10% At least 10,000 particles/mL Influent Challenge Concentration 0.15 mg/L 10% 0.15 mg/L 10% 0.006 mg/L 10% 0.006 mg/L 10% 0.015 mg/L 10% 1.8 mg/L 10% 0.015 mg/L 10% 0.08 mg/L 10% Maximum Effluent 0.06 mg/L 6600 #/mL** Maximum Effluent 0.0005 mg/L 0.0007 mg/L 0.0002 mg/L 0.0005 mg/L 0.0012 mg/L 0.0250 mg/L 0.001 mg/L 0.0400 mg/L Average Effluent 0.0536 mg/L 2325 #/mL Average Effluent 0.0005 mg/L 0.0006 mg/L 0.0002 mg/L 0.0003 mg/L 0.0006 mg/L 0.0066 mg/L 0.001 mg/L 0.0213 mg/L Minimum % Reduction 97.03 99.51 Minimum % Reduction 99.67 99.50 96.54 91.57 92.22 98.58 93.33 51.13 Average % Reduction 97.34 99.83 Average % Reduction 99.67 99.57 96.54 94.92 96.34 99.63 93.33 74.00

Test Parameters: pH = 7.5 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68F to 71.6F (20C to 22C). It is essential that operational, maintenance, and filter The product is for cold water use only. replacement requirements be carried out for the product to Do not use with water that is microbiologically unsafe or of perform as advertised. unknown quality without adequate disinfection before or after Use replacement filter T2RFWG2, part #4396841. In Canada, the system. use replacement filter T2RFWG2, part #4396841B. Refer to the Assistance or Service section for the 2008 suggested retail price of $39.99 U.S.A./$49.99 Canada. Manufacturers name, address and telephone number. Prices are subject to change without notice. Refer to the Warranty section for the Manufacturers limited Model T1WG2L: Style 1 Press FILTER to check the status warranty. of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended Application Guidelines/Water Supply Parameters that you replace the filter. Style 2 When the filter indicator reads 10%, order a new filter. When the filter indicator reads 0%, it is recommended that you replace the filter. Style 3 When the water filter status display changes from GOOD to ORDER, order a new filter. When the filter indicator reads REPLACE, it is recommended that you replace the filter. Model T1WG2: Change the water filter every 6 months depending upon your usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Water Supply Water Pressure Water Temperature Service Flow Rate

City or Well 30 - 120 psi (207 - 827 kPa) 33 - 100F (0.6 - 37.8C) 0.5 gpm (1.9 Lpm) @ 60 psi

These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.

*Class II particle size: 1 um to <5 um **Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. ***Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.
NSF is a registered trademark of NSF International.

13

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 15 of 33

KITCHENAID REFRIGERATOR WARRANTY


ONE YEAR LIMITED WARRANTY For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid or KitchenAid Canada (hereafter KitchenAid) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company. On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts to correct defects in materials and workmanship. SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED REFRIGERATION SYSTEM PARTS In the second through fifth years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement or repair of the refrigerator/freezer cavity liner (including labor costs) if the part cracks due to defective materials or workmanship. Also, in the second through fifth years from the date of purchase, KitchenAid will pay for factory specified parts and labor to correct defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing. Service must be provided by a KitchenAid designated service company. SIXTH THROUGH TENTH YEAR LIMITED WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS In the sixth through tenth years from date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts to correct defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing. LIFETIME LIMITED WARRANTY ON DOOR BINS AND CAN RACKS For the life of the product, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement of all SLIDE N LOCK Door Bins and SLIDE N LOCK Can Racks due to defective materials or workmanship. ITEMS KITCHENAID WILL NOT PAY FOR 1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair house fuses or to correct house wiring or plumbing. 2. Service calls to repair or replace appliance light bulbs, air filters or water filters. 3. Repairs when your major appliance is used for other than normal, single-family household use. 4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by KitchenAid. 5. Any food loss due to refrigerator or freezer product failures. 6. Replacement parts or repair labor costs for units operated outside the United States or Canada. 7. Pickup and delivery. This major appliance is designed to be repaired in the home. 8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 9. Expenses for travel and transportation for product service in remote locations. 10. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions. 11. Replacement parts or repair labor costs when the major appliance is used in a country other than the country in which it was purchased. DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if another warranty applies. 5/07

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 16 of 33


For additional product information, in the U.S.A., visit www.kitchenaid.com In Canada, visit www.kitchenaid.ca If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact KitchenAid at the number below. Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment. For assistance or service in the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777. If you need further assistance, you can write to KitchenAid with any questions or concerns at the address below: In Canada: In the U.S.A.: KitchenAid Brand Home Appliances KitchenAid Brand Home Appliances Customer Interaction Centre Customer eXperience Center 1901 Minnesota Court 553 Benson Road Mississauga, Ontario L5N 3A7 Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Please keep this User Instructions and model number information for future reference.

15

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 17 of 33

INSTRUCTIONS D'UTILISATION DU RFRIGRATEUR

Nous vous REMERCIONS d'avoir achet ce produit de haute qualit. Si vous rencontrez un problme non mentionn dans la

section DPANNAGE, veuillez visiter notre site Web www.kitchenaid.com pour des informations supplmentaires. Si vous avez toujours besoin d'assistance, veuillez nous tlphoner au 1-800-422-1230. Au Canada, visitez notre site Web www.kitchenaid.ca ou tlphonez-nous au 1-800-807-6777. Vous aurez besoin de vos numros de modle et de srie situs sur le ct droit l'intrieur du rfrigrateur.

SCURIT DU RFRIGRATEUR
Votre scurit et celle des autres est trs importante.
Nous donnons de nombreux messages de scurit importants dans ce manuel et sur votre appareil mnager. Assurez-vous de toujours lire tous les messages de scurit et de vous y conformer. Voici le symbole dalerte de scurit. Ce symbole dalerte de scurit vous signale les dangers potentiels de dcs et de blessures graves vous et dautres. Tous les messages de scurit suivront le symbole dalerte de scurit et le mot DANGER ou AVERTISSEMENT. Ces mots signifient :

DANGER AVERTISSEMENT

Risque possible de dcs ou de blessure grave si vous ne suivez pas immdiatement les instructions. Risque possible de dcs ou de blessure grave si vous ne suivez pas les instructions.

Tous les messages de scurit vous diront quel est le danger potentiel et vous disent comment rduire le risque de blessure et ce qui peut se produire en cas de non-respect des instructions.

IMPORTANTES INSTRUCTIONS DE SCURIT AVERTISSEMENT : Pour rduire les risques d'incendie, de choc lectrique ou des blessures lors de l'utilisation du rfrigrateur, prendre quelques prcautions fondamentales, y compris les suivantes :

Brancher l'appareil sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Dbrancher la source de courant lectrique avant l'entretien. Replacer pices et panneaux avant de faire la remise en marche. Enlever les portes de votre vieux rfrigrateur. Utiliser un produit de nettoyage ininflammable.

Garder les matriaux et les vapeurs inflammables, telle que l'essence, loin du rfrigrateur. Utiliser deux ou plus de personnes pour dplacer et installer le rfrigrateur. Dbrancher le rfrigrateur avant l'installation de la machine glaons (seulement pour modles prts recevoir une machine glaons). Utiliser un verre robuste pour prendre des glaons (sur certains modles).

CONSERVEZ CES INSTRUCTIONS

16

Mise au rebut de votre vieux rfrigrateur

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 18 of 33


Avant de jeter votre vieux rfrigrateur ou conglateur :


Enlever les portes. Laisser les tablettes en place de sorte que les enfants ne puissent pas y pntrer facilement.

AVERTISSEMENT
Risque de suffoquer Enlever les portes de votre vieux rfrigrateur. Le non-respect de cette instruction peut causer un dcs ou des lsions crbrales.
IMPORTANT : L'emprisonnement et l'touffement des enfants ne sont pas un problme du pass. Les rfrigrateurs jets ou abandonns sont encore dangereux, mme s'ils sont laisss abandonns pendant quelques jours seulement. Si vous vous dbarrassez de votre vieux rfrigrateur, veuillez suivre les instructions suivantes pour aider viter les accidents.

INSTRUCTIONS D'INSTALLATION
Dballage du rfrigrateur

AVERTISSEMENT
Risque du poids excessif Utiliser deux ou plus de personnes pour dplacer et installer le rfrigrateur. Le non-respect de cette instruction peut causer une blessure au dos ou d'autre blessure.

Dplacement de votre rfrigrateur : Votre rfrigrateur est lourd. Lors du dplacement du rfrigrateur pour le nettoyage ou le service, veiller protger l le plancher. Toujours tirer le rfrigrateur tout droit lors du dplacement. Ne pas incliner le rfrigrateur dun ct ou de lautre ni le faire marcher en essayant de le dplacer car le plancher pourrait tre endommag.

Retirer les matriaux demballage. Ne pas utiliser d'instruments coupants, d'alcool friction, de liquides inflammables ou de nettoyants abrasifs pour enlever le ruban adhsif ou la colle. Ces produits peuvent endommager la surface de votre rfrigrateur. Pour plus de renseignements, voir Scurit du rfrigrateur.

Importants renseignements savoir au sujet des tablettes et des couvercles en verre : Ne pas nettoyer les tablettes ou couvercles en verre avec de leau tide quand ils sont froids. Les tablettes et les couvercles peuvent se briser s'ils sont exposs des changements soudains de temprature ou un impact tel que coup brusque. Pour votre protection, le verre tremp est conu pour clater en dinnombrables pices minuscules. Ceci est normal. Les tablettes et les couvercles en verre sont lourds. Un soin spcial simpose lors de leur dplacement pour viter limpact dune chute.

17

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 19 of 33

Exigences d'emplacement

Spcifications lectriques

AVERTISSEMENT

AVERTISSEMENT

Risque d'explosion Garder les matriaux et les vapeurs inflammables, telle que l'essence, loin du rfrigrateur. Le non-respect de cette instruction peut causer un dcs, une explosion ou un incendie.
Pour obtenir une aration approprie pour votre rfrigrateur, laisser un espace de " (1,25 cm) de chaque ct et au sommet. Si vous installez votre rfrigrateur prs d'un mur fixe, laisser un minimum de 2" (5,08 cm) de chaque ct (selon le modle) pour permettre la porte de s'ouvrir sans obstruction. Si votre rfrigrateur comporte une machine glaons, s'assurer qu'un espace additionnel est prvu l'arrire pour permettre les connexions des conduits d'eau.

Risque de choc lectrique Brancher sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Le non-respect de ces instructions peut causer un dcs, un incendie ou un choc lectrique.
Avant de placer le rfrigrateur son emplacement final, il est important de vous assurer d'avoir la connexion lectrique approprie.

Mthode recommande de mise la terre


Une source d'alimentation de 115 volts, 60 Hz, type 15 ou 20 ampres CA seulement, protge par fusible et adquatement mise la terre, est ncessaire. Il est recommand d'utiliser un circuit distinct pour alimenter uniquement votre rfrigrateur. Utiliser une prise murale qui ne peut pas tre mise hors circuit l'aide d'un commutateur. Ne pas utiliser un cble de rallonge. REMARQUE : Avant d'excuter tout type d'installation, nettoyage ou remplacement d'une ampoule d'clairage, tourner la commande (rglage du thermostat, du rfrigrateur ou du conglateur selon le modle) OFF (arrt) et dconnecter ensuite le rfrigrateur de la source d'alimentation lectrique. Lorsque vous avez termin, reconnecter le rfrigrateur la source d'alimentation lectrique et tourner de nouveau la commande (rglage du thermostat, du rfrigrateur ou du conglateur selon le modle) au rglage dsir. Voir Utilisation des commandes.

12

/ " (1,25 cm)

2" (5,08 cm)

Spcifications de lalimentation en eau


Rassembler les outils et pices ncessaires avant de commencer l'installation. Lire et suivre les instructions fournies avec les outils indiqus ici. OUTILLAGE REQUIS :

REMARQUES : Il est recommand de ne pas installer le rfrigrateur prs d'un four, d'un radiateur ou de toute autre source de chaleur. Ne pas installer le rfrigrateur dans un endroit o la temprature baissera au-dessous de 55F (13C). La largeur de la cavit dencastrement doit tre dau moins 36" (91,44 cm) pour linstallation du produit. Cependant, si le produit est plac contre une paroi relativement longue et si on veut pouvoir retirer les bacs lgumes et viande, il convient dlargir la cavit de 18" (45,72 cm). On recommande donc une cavit dencastrement dune largeur totale de 54" (137,16 cm).

Tournevis lame plate Cls plates de " et " ou deux cls molette rglables

Tourne-crou de " Foret de " Perceuse sans fil

REMARQUE : Votre marchand de rfrigrateurs prsente une trousse disponible avec un robinet darrt trier de " (6,35 mm), un raccord et un tube en cuivre. Avant lachat, sassurer que le robinet darrt trier est conforme vos codes locaux de plomberie. Ne pas employer de robinet darrt trier de " (4,76 mm) ou de type percer, ce qui rduit le dbit deau et cause une obstruction plus facilement. IMPORTANT : Toutes les installations doivent tre conformes aux exigences des codes locaux de plomberie.

Utiliser un tube en cuivre et vrifier sil a des fuites. Installer les tubes en cuivre seulement des endroits o la temprature se maintient au-dessus du point de conglation.

18

Pression de l'eau

Case 2:12-cv-00125-TLN-JFM Document Filed Page 20un oftrou 33 de " 5. 18-3 laide dune 03/12/12 perceuse sans fil, percer
(6,35 mm) dans le tuyau de canalisation deau froide choisi. A

Une alimentation en eau froide avec une pression entre 30 et 120 lb/po2 (207 et 827 kPa) est ncessaire pour faire fonctionner le distributeur d'eau et la machine glaons. Si vous avez des questions au sujet de la pression de votre eau, appeler un plombier qualifi agr.

B C

Alimentation en eau par osmose inverse


IMPORTANT : La pression de l'alimentation en eau entre le systme d'osmose inverse et la valve d'arrive d'eau du rfrigrateur doit tre entre 30 et 120 lb/po (207 et 827 kPa). Si un systme de purification de l'eau par osmose inverse est raccord votre alimentation en eau froide, la pression de l'eau au systme doit tre d'un minimum de 40 60 lb/po (276 414 kPa). Si la pression de l'eau au systme d'osmose inverse est infrieure 40 60 lb/po2 (276 414 kPa) : Vrifier si le filtre sdiment du systme d'osmose inverse est bloqu et le remplacer si ncessaire.

D
E. Bague de compression F. Robinet darrt G. crou de serrage

A. Canalisation deau froide B. Bride de tuyau C. Tube en cuivre D. crou de compression

Laisser le rservoir du systme d'osmose inverse se remplir aprs une utilisation intense. Si votre rfrigrateur a une cartouche de filtre eau, celle-ci peut rduire encore plus la pression de l'eau lorsqu'elle est utilise avec un systme d'osmose inverse. Retirer la cartouche du filtre eau. Voir Systme de filtration d'eau.

Si vous avez des questions au sujet de la pression de votre eau, appeler un plombier qualifi agr.

Raccordement de la canalisation d'eau


Lire toutes les instructions avant de commencer. IMPORTANT : Si on doit utiliser le rfrigrateur avant quil soit raccord la canalisation deau, placer la commande de la machine glaons la position OFF (arrt).

6. Fixer le robinet darrt sur la canalisation deau froide avec la bride de tuyau. Vrifier que le raccord du robinet est bien engag dans le trou de " (6,35 mm) perc dans la canalisation et que la rondelle dtanchit est place sous la bride de tuyau. Serrer lcrou de serrage. Serrer lentement et uniformment les vis fixant la bride de prise en charge sur le tuyau afin d'assurer l'tanchit de la rondelle. Ne pas serrer excessivement car ceci pourrait provoquer lcrasement du tube en cuivre. 7. Enfiler lcrou et la bague de compression sur le tube en cuivre comme on le voit sur lillustration. Insrer lextrmit du tube aussi loin que possible dans louverture de sortie du robinet. Visser lcrou de compression sur le raccord de sortie avec une cl molette rglable. Ne pas serrer excessivement. 8. Placer le bout libre du tube dans un contenant ou vier et OUVRIR le robinet principal darrive deau et laisser leau scouler par le tube jusqu ce que leau soit limpide. FERMER le robinet principal darrive deau. Enrouler le tube en cuivre en spirale.

Raccordement au rfrigrateur Style 1


1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Connecter le tube en cuivre la valve d'arrive deau en utilisant un crou et une bague de compression tel quillustr. Serrer lcrou de compression. Ne pas serrer excessivement. 3. Utiliser la bride du tube l'arrire du rfrigrateur pour fixer le tube au rfrigrateur tel qu'illustr. Ceci aide viter dendommager le tube lorsque le rfrigrateur est pouss contre le mur. 4. OUVRIR le robinet darrt. 5. Inspecter pour rechercher les fuites. Serrer tous les raccords (y compris les raccordements au niveau de la valve dentre deau) ou les crous qui coulent.

Raccordement une canalisation deau


1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. FERMER le robinet principal darrive deau. OUVRIR le robinet de puisage le plus proche pendant une priode suffisante pour que la canalisation deau se vide. 3. Trouver une canalisation deau froide verticale de " (12,7 mm) 1" (3,18 cm) prs du rfrigrateur. IMPORTANT :

S'assurer qu'il s'agit de la canalisation d'eau froide. Un conduit horizontal fonctionnera, mais percer par le dessus de la canalisation et non pas par le dessous. Ceci empche galement les sdiments quon trouve normalement dans leau de saccumuler dans le robinet darrt.

A B

4. Pour dterminer la longueur du tube en cuivre, il faut mesurer la distance entre le point de connexion infrieur larrire du rfrigrateur et le tuyau darrive deau. Ajouter une longueur de 7 pi (2,1 m) pour permettre le dplacement du rfrigrateur pour le nettoyage. Utiliser un tube en cuivre de " (6,35 mm) de diamtre extrieur. Veiller ce que le tube soit coup dquerre aux deux extrmits.

C D
A. Bride du tube B. Tube en cuivre C. crou de compression D. Valve d'entre d'eau

19

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 6. La machine glaons est quipe dun filtre eau incorpor. Achever linstallation Si la qualit de leau distribue localement ncessite un deuxime filtre eau, installer ce dernier dans la canalisation d'eau de " (6,35 mm) au niveau de l'un des raccords du tuyau. On peut obtenir un tel filtre eau chez le marchand dappareils lectromnagers le plus proche.
Style 2
1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Retirer et jeter le bouchon en nylon noir du tuyau deau gris larrire du rfrigrateur. 3. Si le tuyau gris fourni avec le rfrigrateur n'est pas assez long, un raccord de " x " (6,35 mm x 6,35 mm) est ncessaire afin de connecter la canalisation d'eau au conduit d'eau existant dans la maison. Visser l'crou fourni sur le raccord l'extrmit du tube de cuivre. REMARQUE : Serrer l'crou la main. Ensuite, le serrer avec une cl deux tours de plus. Ne pas serrer excessivement.

Page 21 of 33

AVERTISSEMENT

Risque de choc lectrique Brancher sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Le non-respect de ces instructions peut causer un dcs, un incendie ou un choc lectrique.
1. Brancher sur une prise 3 alvoles relie la terre. 2. Vider le systme deau. Voir Prparer le systme d'eau ou Distributeurs d'eau et de glaons. REMARQUE : Attendre 24 heures pour produire la premire quantit de glaons. Attendre 3 jours pour que le bac glaons se remplisse entirement.

A. Conduit vers le rfrigrateur B. crou (fourni) C. Renflement D. Raccord ( acheter)

E. Virole ( acheter) F. crou ( acheter) G. Canalisation d'eau du domicile

4. OUVRIR le robinet darrt. 5. Inspecter pour rechercher les fuites. Serrer tous les raccords (y compris les raccordements de la valve dentre deau) ou les crous qui coulent.

UTILISATION DU RFRIGRATEUR
Utilisation des commandes
Pour votre commodit, les commandes du rfrigrateur sont prrgles lusine. Lors de linstallation initiale du rfrigrateur, sassurer que les commandes sont encore prrgles. La commande du rfrigrateur et celle du conglateur devraient toutes les deux se trouver aux rglages moyens.

Style 3
1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Retirer et jeter le bouchon en nylon noir du tuyau deau gris larrire du rfrigrateur. 3. Enfiler lcrou fourni dans la valve d'entre deau comme sur lillustration. REMARQUE : Serrer lcrou la main. Ensuite, le serrer avec une cl deux tours de plus. Ne pas serrer excessivement.

Freezer
cold 1 2 3 4 colder
off

Refrigerator
1 2 3 4 colder

IMPORTANT : Votre produit ne se refroidira pas quand la commande du RFRIGRATEUR se trouve OFF.

A B

La commande du rfrigrateur rgle la temprature du compartiment de rfrigration. La commande du conglateur rgle la temprature du compartiment de conglation. Les rglages la gauche du rglage moyen sont pour une temprature moins froide. Ceux qui se trouvent droite sont pour une temprature plus froide. Attendre 24 heures avant de mettre des aliments au rfrigrateur. Si l'on ajoute des aliments avant que le rfrigrateur ait refroidi compltement, les aliments peuvent s'abmer.

A. Renflement B. crou (fourni)

4. OUVRIR le robinet darrt. 5. Inspecter pour rechercher les fuites. Serrer tous les raccords (y compris les raccordements de la valve dentre deau) ou les crous qui coulent.

REMARQUE : Tourner les commandes du rfrigrateur et du conglateur un rglage plus lev (plus froid) que le rglage recommand ne refroidira pas les compartiments plus rapidement.

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 22 of 33


Ajustement des commandes
REMARQUE : Donner au rfrigrateur le temps de refroidir compltement avant d'y ajouter des aliments. Il est prfrable d'attendre 24 heures avant de placer les aliments au rfrigrateur. Les rglages indiqus dans la section prcdente devraient tre corrects pour lutilisation normale du rfrigrateur domestique. Les rglages sont faits correctement lorsque le lait ou le jus est aussi froid que vous l'aimez et lorsque la crme glace est ferme. Glisser la commande d'un degr vers la droite pour rendre le compartiment plus froid.

Commande de temprature dans le tiroir convertible


La commande peut tre ajuste pour un refroidissement appropri des viandes ou des lgumes. Lair lintrieur du contenant est refroidi pour viter les petits espaces de conglation et peut tre rgl pour garder les viandes aux tempratures de conservation de 28 32F (de -2 0C) recommandes par lOffice national du btail et des viandes. Le tiroir convertible pour lgumes/viande est prrgl au rglage pour viande le plus bas. Conservation de la viande : Rgler la commande sur l'un des trois rglages MEAT (viande) pour conserver la viande sa temprature de conservation optimale. Conservation des lgumes : Rgler la commande VEG (lgumes) pour conserver les lgumes leurs tempratures de conservation optimales. REMARQUE : Si les aliments commencent geler, dplacer la commande vers la gauche (moins froid). Ne pas oublier d'attendre 24 heures entre les ajustements.

Glisser la commande d'un degr vers la gauche pour le rendre moins froid.

Sil est ncessaire dajuster les tempratures dans le rfrigrateur ou conglateur, utiliser les rglages indiqus dans le tableau cidessous comme guide. Attendre au moins 24 heures entre les ajustements. CONDITION/RAISON : RFRIGRATEUR trop tide AJUSTEMENT : Rgler la commande du RFRIGRATEUR un degr plus lev Rgler la commande du CONGLATEUR un degr plus lev Rgler la commande du RFRIGRATEUR un degr plus bas Rgler la commande du CONGLATEUR un degr plus bas

CONGLATEUR trop tide/ trop peu de glaons RFRIGRATEUR trop froid

Rglage de l'humidit dans le bac lgumes


(sur certains modles)
On peut contrler le degr d'humidit dans le bac lgumes tanche. La commande peut tre ajuste n'importe quel rglage entre LOW et HIGH. LOW/bas (ouvert) pour une meilleure conservation des fruits et lgumes pelures. HIGH/haut (ferm) pour une meilleure conservation des lgumes feuilles frais.

CONGLATEUR trop froid

Compartiment fracheur dans la porte


Dsactivation des signaux sonores

(sur certains modles)


De l'air froid du conglateur passe directement dans le compartiment de la porte du rfrigrateur situ sous les vents. REMARQUE : Le compartiment produits laitiers et le portecanettes ne sont pas associs la caractristique Compartiment fracheur dans la porte.

Pour dsactiver tous les signaux sonores mis par le distributeur et les commandes, appuyer simultanment sur ICE (glaons) et FILTER (filtre) pendant 3 secondes. Pour ractiver tous les signaux sonores, appuyer de nouveau simultanment sur ICE et FILTER pendant 3 secondes.

REMARQUE : Lcran daffichage du tableau de commande du distributeur comporte une lumire qui steint automatiquement lorsque les boutons de commandes nont pas t utiliss pendant 30 secondes ou plus. Lorsque la lumire steint, on peut la ractiver sans modifier les rglages en appuyant une seule fois sur nimporte quel bouton de commande. Les slections qui sappliquent seront modifies si lon appuie de nouveau sur un bouton de commande dans les 30 secondes qui suivent la ractivation de la lumire.

Commande du compartiment fracheur dans la porte


La commande du compartiment fracheur se trouve sur le ct gauche du compartiment de rfrigration.

A
A. Commande du compartiment fracheur dans la porte

Dplacer le bouton de commande du compartiment fracheur vers la gauche pour rduire la circulation d'air froid dans le compartiment et le rendre ainsi moins froid. Dplacer le bouton de commande du compartiment fracheur vers la droite pour augmenter la circulation d'air froid dans le compartiment et le rendre ainsi plus froid.

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Distributeurs deau et de glaons (sur certains modles)


Selon le modle que vous avez, vous pouvez avoir une ou plusieurs des options suivantes : la capacit de choisir de la glace concasse ou des glaons, une lumire spciale qui sallume lorsque vous employez le distributeur ou une option de verrouillage pour viter la distribution involontaire. REMARQUES : Le systme de distribution ne fonctionne pas lorsque la porte du conglateur est ouverte.

Pour de la glace concasse, les glaons sont concasss avant d'tre distribus. Cette action peut causer un court dlai lors de la distribution de glace concasse. Le bruit du broyeur de glaons est normal et la dimension des morceaux de glace peut varier. Lorsqu'on passe du mode glace concasse au mode glaons, quelques onces de glace concasse sont distribues avec les premiers glaons.

Distribution de glace :
1. Appuyer sur le bouton appropri pour slectionner le type de glace dsir.

Aprs avoir connect le rfrigrateur une source dalimentation en eau, vidanger le systme deau. Utiliser un rcipient robuste pour appuyer sur le levier du distributeur deau pendant 5 secondes, puis relcher pendant 5 secondes. Rpter lopration jusqu ce que leau commence couler. Une fois que leau commence couler, rpter lopration (appui sur le levier du distributeur pendant 5 secondes puis relchement pendant 5 secondes) pendant 2 minutes supplmentaires. Ceci permettra dvacuer lair du filtre et du systme de distribution deau. Une vidange supplmentaire peut tre ncessaire dans certains domiciles. Pendant l'vacuation de l'air du systme, de l'eau peut gicler du distributeur. Accorder 24 heures pour que le rfrigrateur se refroidisse et refroidisse l'eau. Accorder 24 heures pour produire la premire quantit de glaons. Jeter les trois premires quantits de glaons produites. Lcran daffichage du tableau de commande du distributeur comporte une lumire qui steint automatiquement lorsque les boutons de commandes nont pas t utiliss pendant 30 secondes ou plus. Lorsque la lumire steint, on peut la ractiver sans modifier les rglages en appuyant une seule fois sur nimporte quel bouton de commande. Les slections qui sappliquent seront modifies si lon appuie de nouveau sur un bouton de commande dans les 30 secondes qui suivent la ractivation de la lumire.

AVERTISSEMENT

Risque de coupure Utiliser un verre robuste pour prendre des glaons. Le non-respect de cette instruction peut causer des coupures.
2. Appuyer un verre robuste contre le levier de distribution de glaons. Tenir le verre prs de l'ouverture du distributeur pour que les glaons ne tombent pas ct du verre. IMPORTANT : Il n'est pas ncessaire d'exercer une pression importante sur le levier pour activer le distributeur de glaons. Une pression forte ne donne pas une distribution plus rapide de glaons ou des quantits plus grandes. 3. Retirer le verre pour arrter la distribution. REMARQUE : La distribution de glaons peut se poursuivre pendant 10 secondes aprs que le verre a t loign du levier. Le distributeur peut continuer faire du bruit pendant quelques secondes aprs la distribution.

Le distributeur d'eau
IMPORTANT : Puiser une quantit suffisante d'eau chaque semaine pour maintenir un approvisionnement frais.

La lampe du distributeur (sur certains modles)


Lorsqu'on utilise le distributeur, la lampe s'allume automatiquement. Pour avoir la lumire allume en permanence, slectionner ON ou DIM. Lcran daffichage indique le mode slectionn.

Distribution deau :
1. Appuyer un verre robuste contre le levier du distributeur deau. 2. Retirer le verre pour arrter la distribution.

Le distributeur de glaons
La glace tombe du bac d'entreposage de la machine glaons dans le conglateur lorsqu'on appuie sur le levier du distributeur. Le systme de distribution ne fonctionne pas lorsque la porte du conglateur est ouverte. Pour teindre la machine glaons, voir Machine glaons et bac d'entreposage. La machine glaons peut produire la fois de la glace concasse et des glaons. Avant toute distribution de glace, slectionner le type de glace prfr avec le bouton ICE (glace). Lcran daffichage indique le type de glace slectionn.
ON (Marche) DIM (Faible luminosit) OFF (Arrt)

ON (marche) : Appuyer sur LIGHT (lumire) pour allumer la lampe du distributeur. DIM (faible luminosit) : Appuyer sur LIGHT une deuxime fois pour slectionner le mode DIM. La lampe du distributeur restera allume, mais une intensit plus faible. OFF (arrt) : Appuyer sur LIGHT une troisime fois pour teindre la lampe du distributeur. Les lampes du distributeur sont des DEL qui ne peuvent pas tre remplaces. Si les lampes du distributeur ne fonctionnent pas, voir la section Dpannage pour plus d'informations.

CRUSHED (Glace concasse)

CUBED (Glaons)

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Le verrouillage du distributeur (sur certains modles)
Le distributeur peut tre verrouill pour un nettoyage facile ou pour viter la distribution involontaire par de jeunes enfants ou des animaux de compagnie. REMARQUE : La caractristique de verrouillage ne coupe pas le courant lectrique au rfrigrateur, la machine glaons ou la lumire du distributeur. Cela dsactive tout simplement les commandes et les leviers du distributeur. Pour teindre la machine glaons, voir Machine glaons et bac d'entreposage. Appuyer sur LOCK pendant 3 secondes pour verrouiller le distributeur.

Pour retirer et rinstaller le bac glaons


1. Tenir la base du bac glaons deux mains et appuyer sur le bouton de dclenchement pour pouvoir soulever et retirer le bac. REMARQUE : Il n'est pas ncessaire de pousser le commutateur de la machine glaons vers la position OFF (vers la droite) lorsqu'on enlve le bac. Le couvercle du dtecteur (porte clapet), sur la paroi gauche du conglateur, interrompt la production de glaons lorsque la porte est ouverte ou que le bac n'est pas en place. 2. Remettre le bac sur la porte et appuyer vers le bas pour le remettre bien en place.

Appuyer nouveau sur LOCK pour dverrouiller le distributeur.

Lcran daffichage indique si le distributeur est verrouill.

LOCKED (Verrouill)

UNLOCKED (Dverrouill)

Machine glaons et bac d'entreposage


Mise en marche/arrt de la machine glaons
Le commutateur On/Off se trouve en haut, droite du compartiment de conglation. Pour mettre en marche la machine glaons, glisser le commutateur vers la position ON (vers la gauche). Pour arrter manuellement la machine glaons, glisser le commutateur vers la position OFF (vers la droite). REMARQUE : La machine glaons s'arrte automatiquement. Le dtecteur de la machine glaons arrtera automatiquement la production de glaons mais le commutateur restera en position ON (vers la gauche). NOTER : Accorder 24 heures pour produire la premire quantit de glaons. Jeter les trois premires quantits de glaons produites.

Systme de filtration de l'eau


Ne pas utiliser pour le filtrage d'une eau microbiologiquement pollue ou de qualit inconnue en l'absence d'un dispositif de dsinfection adquat avant ou aprs le systme.

Tmoin lumineux de l'tat du filtre eau (sur certains modles)


Le tmoin lumineux de l'tat du filtre eau vous permettra de savoir quand changer votre filtre eau. Lorsque lcran daffichage de ltat du filtre eau passe de GOOD (bon) ORDER (commander), cela signifie quil est presque temps de changer la cartouche du filtre eau. Remplacer la cartouche du filtre eau lorsque lcran daffichage indique REPLACE (remplacer). Si le dbit deau vers le distributeur deau ou la machine glaons dcrot de manire sensible, il convient de changer le filtre plus tt. Le filtre doit tre remplac au moins tous les 6 mois selon la qualit de leau et lutilisation. Aprs avoir chang le filtre eau, rgler de nouveau le tmoin lumineux du filtre eau en appuyant sur FILTER pendant 3 secondes. Le tmoin lumineux passe de REPLACE (remplacer) GOOD (bon) lorsque le systme est rinitialis.

La qualit de vos glaons dpend de la qualit de l'eau fournie votre machine glaons. viter de brancher la machine glaons un approvisionnement d'eau adoucie. Les produits chimiques adoucisseurs d'eau (tels que le sel) peuvent endommager des pices de la machine glaons et causer une pitre qualit des glaons. Si une alimentation d'eau adoucie ne peut pas tre vite, s'assurer que l'adoucisseur d'eau fonctionne bien et qu'il est bien entretenu. Ne pas utiliser un objet pointu pour briser les glaons dans le bac. Cette action peut endommager le bac et le mcanisme du distributeur. Ne pas garder quoi que ce soit sur le dessus ou dans la machine glaons ou dans le bac glaons.

Remplacement du filtre eau


1. Appuyer sur le bouton d'jection pour librer le filtre de la grille de la base. 2. Tirer sur le filtre tout droit vers l'extrieur. 3. Tourner le couvercle dans le sens antihoraire pour l'enlever du filtre. IMPORTANT : Ne pas jeter le couvercle. Il fait partie de votre rfrigrateur. Conserver le couvercle pour l'utiliser avec le filtre de rechange.

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 4. Aligner l'arte sur le couvercle avec la flche sur le nouveau Nettoyage de votre rfrigrateur : 25 of 33 filtre et tourner le couvercle jusqu' ce qu'il s'enclenche en REMARQUE : Ne pas utiliser des nettoyants abrasifs tels que les place. nettoyants vitre en atomiseurs, nettoyants rcurer, liquides inflammables, cires nettoyantes, dtergents concentrs, eau de REMARQUE : Il est possible de faire fonctionner le Javel ou nettoyants contenant du ptrole sur les pices en distributeur sans utiliser de filtre. L'eau ne sera pas filtre. plastique, les garnitures intrieures et de portes ou les joints de Simplement insrer le couvercle tout droit dans la grille de la portes. Ne pas utiliser d'essuie-tout, tampons rcurer ou autres base et le tourner jusqu' ce qu'il soit bien en place. outils de nettoyage abrasifs. 5. Enlever les couvercles protecteurs des anneaux d'tanchit. 1. Dbrancher le rfrigrateur ou dconnecter la source de S'assurer que les anneaux d'tanchit sont toujours en courant lectrique. place une fois que les couvercles sont retirs. 2. Laver la main, rincer et scher les pices amovibles et les 6. Enfoncer le filtre dans la grille de la base. Le bouton surfaces internes fond. Utiliser une ponge propre ou un d'jection ressortira lorsque le filtre sera compltement linge doux et un dtergent doux dans de l'eau tide. engag. 3. Laver les surfaces extrieures en acier inoxydable ou en 7. Vidanger le systme de distribution d'eau. Voir Distributeurs mtal peint avec une ponge propre ou un linge doux et un d'eau et de glaons. dtergent doux dans de l'eau tide. 4. Le condenseur n'a pas besoin d'tre nettoy souvent dans des conditions de fonctionnement normales. Si l'environnement est particulirement graisseux, poussireux, ou s'il y a des animaux domestiques dans la maison, le condenseur devrait tre nettoy tous les deux ou trois mois pour assurer une efficacit maximum. Si vous avez besoin de nettoyer le condenseur : Nettoyage

ENTRETIEN DU RFRIGRATEUR

Retirer la grille de la base. Utiliser un aspirateur brosse douce pour nettoyer la grille, les endroits ouverts derrire la grille et la surface l'avant du condenseur. Replacer la grille de la base lorsquon a termin.

AVERTISSEMENT

5. Brancher le rfrigrateur ou reconnecter la source de courant lectrique.

Risque d'explosion Utiliser un produit de nettoyage ininflammable. Le non-respect de cette instruction peut causer un dcs, une explosion ou un incendie.
Les sections de rfrigration et de conglation se dgivrent automatiquement. Toutefois, nettoyer les deux sections environ une fois par mois pour viter une accumulation d'odeurs. Essuyer les renversements immdiatement. IMPORTANT : Comme lair circule entre les deux sections, toutes les odeurs formes dans une section seront transfres lautre. Vous devez nettoyer fond les deux sections pour liminer les odeurs. Pour viter le transfert d'odeurs et l'asschement des aliments, envelopper ou recouvrir hermtiquement les aliments.

Remplacement des ampoules dclairage


REMARQUE : Votre rfrigrateur ne pourra pas accommoder toutes les ampoules pour les appareils mnagers. Sassurer de faire le remplacement par une ampoule de grosseur, de forme et de puissance semblables. Les ampoules de remplacement sont disponibles chez votre marchand. Les lampes du distributeur sont des DEL qui ne peuvent pas tre remplaces.

Toutes les autres lampes demandent une ampoule dappareil mnager de 40 watts.

1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Enlever le protecteur dampoule sil y a lieu. REMARQUE : Pour nettoyer le protecteur dampoule, le laver leau tide et avec un dtergent liquide. Bien rincer et scher le protecteur dampoule. 3. Enlever lampoule dclairage et la remplacer par une de mme taille, forme et puissance. 4. Replacer le protecteur dampoule s'il y a lieu. 5. Brancher le rfrigrateur ou reconnecter la source de courant lectrique.

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DPANNAGE
Essayer dabord les solutions suggres ici ou visiter notre site Internet et la FAQ (foire aux questions) pour viter le cot dun appel de service. Aux .-U., www.kitchenaid.com Au Canada, www.kitchenaid.ca

Fonctionnement du rfrigrateur
Le rfrigrateur ne fonctionne pas Le moteur semble fonctionner excessivement
Il se peut que votre nouveau rfrigrateur fonctionne plus longtemps que l'ancien grce son compresseur haute efficacit et ses ventilateurs. L'appareil peut fonctionner plus longtemps encore si la temprature de la pice est chaude, si une importante quantit de nourriture y est ajoute, si les portes sont frquemment ouvertes ou si elles ont t laisses ouvertes.

AVERTISSEMENT

Le rfrigrateur est bruyant


Risque de choc lectrique Brancher sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Le non-respect de ces instructions peut causer un dcs, un incendie ou un choc lectrique.

Le bruit des rfrigrateurs a t rduit au cours des annes. Du fait de cette rduction, il est possible d'entendre des bruits intermittents venant de votre nouveau rfrigrateur qui n'avaient pas t dcels avec votre ancien modle. Voici une liste des sons normaux accompagns d'une explication. Bourdonnement - entendu lorsque le robinet d'arrive d'eau s'ouvre pour remplir la machine glaons

Pulsation - les ventilateurs/le compresseur se rglent afin d'optimiser la performance Sifflement/cliquetis - coulement de liquide rfrigrant, mouvement des conduites d'eau ou d'objets poss sur le dessus du rfrigrateur Grsillement/gargouillement - de l'eau tombe sur l'lment de chauffage durant le programme de dgivrage Bruit d'clatement - contraction/expansion des parois internes, particulirement lors du refroidissement initial Bruit d'coulement d'eau - peut tre entendu lorsque la glace fond lors du programme de dgivrage et que l'eau s'coule dans le plateau de dgivrage Grincement/craquement - se produit lorsque la glace est jecte du moule glaons

Le cordon d'alimentation lectrique est-il dbranch? Brancher sur une prise 3 alvoles relie la terre. La prise lectrique fonctionne-t-elle? Brancher une lampe pour voir si la prise fonctionne. Un fusible est-il grill ou un disjoncteur s'est-il dclench? Remplacer le fusible ou renclencher le disjoncteur. Si le problme persiste, appeler un lectricien. Les rglages sont-ils sur ON (marche)? S'assurer que les commandes du rfrigrateur sont sur ON (marche). Voir Utilisation des commandes. S'agit-il d'une nouvelle installation? Accorder 24 heures aprs l'installation pour que le rfrigrateur se refroidisse compltement. REMARQUE : Le fait d'ajuster les commandes de temprature sur le rglage le plus froid ne refroidira pas le compartiment plus rapidement.

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Les portes ne ferment pas compltement

Temprature et humidit
La temprature est trop leve

La porte est-elle bloque en position ouverte? Dplacer les emballages d'aliments pour librer la porte. Un compartiment ou une tablette bloquent-ils le passage? Replacer le compartiment ou la tablette en position correcte.

S'agit-il d'une nouvelle installation? Accorder 24 heures aprs l'installation pour que le rfrigrateur se refroidisse compltement. Porte(s) ouverte(s) souvent ou laisse(s) ouverte(s)? Ceci permet l'air chaud de pntrer dans le rfrigrateur. Minimiser les ouvertures de porte et garder les portes compltement fermes. Une importante quantit d'aliments a-t-elle t ajoute? Accorder quelques heures pour que le rfrigrateur revienne sa temprature normale. Les rglages sont-ils corrects pour les conditions existantes? Ajuster les commandes un cran plus froid. Vrifier la temprature au bout de 24 heures. Voir Utilisation des commandes.

Les portes sont difficiles ouvrir

AVERTISSEMENT

Risque d'explosion Utiliser un produit de nettoyage ininflammable. Le non-respect de cette instruction peut causer un dcs, une explosion ou un incendie.

Il existe une accumulation d'humidit l'intrieur


REMARQUE : Une certaine accumulation d'humidit est normale. La pice est-elle humide? Ceci contribue l'accumulation de l'humidit.

Les joints collent-ils ou sont-ils sales? Nettoyer les joints au savon doux et l'eau tide.

Les ampoules ne fonctionnent pas


Une ampoule est-elle desserre dans la douille ou grille? Voir Remplacement des ampoules d'clairage. La lumire du distributeur est-elle rgle OFF (arrt)? La lumire du distributeur fonctionne seulement lorsqu'on a appuy sur les leviers. Si on dsire que la lumire du distributeur reste allume en permanence, rgler la lumire du distributeur ON (allume), ou NIGHT LIGHT (veilleuse) ou AUTO ou HALF (luminosit rduite de moiti) ou DIM (faible luminosit). Voir Distributeurs d'eau et de glaons. La lumire du distributeur est-elle rgle NIGHT LIGHT (veilleuse) ou AUTO? Si le distributeur est rgl au mode NIGHT LIGHT (veilleuse) ou AUTO, s'assurer que le dtecteur de la lumire du distributeur n'est pas bloqu. Voir Distributeurs d'eau et de glaons.

Porte(s) ouverte(s) souvent ou laisse(s) ouverte(s)? Ceci permet l'air humide de pntrer dans le rfrigrateur. Minimiser les ouvertures de porte et garder les portes compltement fermes.

Glaons et eau
La machine glaons ne produit pas ou pas suffisamment de glaons

Le rfrigrateur est-il connect l'alimentation en eau et le robinet d'arrt d'eau est-il ouvert? Brancher le rfrigrateur l'alimentation en eau et ouvrir le robinet d'arrt d'eau compltement. La canalisation de la source d'eau du domicile comportet-elle une dformation? Une dformation dans la canalisation peut rduire l'coulement d'eau. Redresser la canalisation d'eau. La machine glaons est-elle allume? S'assurer que le bras de commande en broche ou l'interrupteur (selon le modle) est en position ON.

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Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 28 of 33 S'agit-il d'une nouvelle installation? Attendre 24 heures Le distributeur de glaons ne fonctionne pas aprs l'installation pour le commencement de la production correctement de glaons. Attendre 72 heures pour la production complte de glaons. Porte du conglateur compltement ferme? Bien fermer Une grande quantit de glaons vient-elle d'tre enleve? la porte. Si elle ne ferme pas compltement, voir Les portes Attendre 24 heures pour que la machine glaons produise ne ferment pas compltement. plus de glaons. Le bac glaons est-il bien install? S'assurer que le bac Un glaon est-il coinc dans le bras jecteur? Enlever le glaons est fermement en place. glaon du bras jecteur avec un ustensile en plastique. S'agit-il d'une nouvelle installation? Attendre 24 heures Un systme de filtration de l'eau osmose inverse est-il aprs l'installation pour le commencement de la production connect votre canalisation d'eau froide? Ceci peut de glaons. Attendre 72 heures pour une production diminuer la pression de l'eau. Voir Spcifications de complte de glaons. l'alimentation en eau soit dans les instructions d'installation soit dans le Guide d'utilisation et d'entretien. Glaons coincs dans la chute de distribution? Utiliser un ustensile en plastique pour dgager la chute.
Les glaons sont creux ou petits

REMARQUE : Cela indique une faible pression de l'eau. La valve de la canalisation d'eau n'est-elle pas compltement ouverte? Ouvrir la valve d'eau compltement.

Les mauvais glaons ont-ils t ajouts au bac? Utiliser seulement des glaons produits par la machine glaons courante. La glace a-t-elle fondu autour de la tige (spirale en mtal) dans le bac glaons? Vider le bac glaons. Utiliser de leau tide pour fondre la glace si ncessaire.

La canalisation de la source d'eau du domicile comportet-elle une dformation? Une dformation dans la canalisation peut rduire l'coulement d'eau. Redresser la canalisation d'eau. Un systme de filtration de l'eau osmose inverse est-il connect votre canalisation d'eau froide? Ceci peut diminuer la pression de l'eau. Voir Spcifications de l'alimentation en eau. Reste-t-il des questions concernant la pression de l'eau? Appeler un plombier agr et qualifi.

AVERTISSEMENT

Risque de coupure Utiliser un verre robuste pour prendre des glaons. Le non-respect de cette instruction peut causer des coupures.

Got, odeur ou couleur grise des glaons

Les raccords de plomberie sont-ils neufs? Des raccords de plomberie neufs peuvent causer une dcoloration et un mauvais got des glaons. Les glaons ont-ils t gards trop longtemps? Jeter les glaons. Laver le compartiment glaons. Accorder 24 heures pour la fabrication de nouveaux glaons. Y a-t-il un transfert d'odeurs de nourriture? Utiliser des emballages tanches l'air et l'humidit pour conserver les aliments. L'eau contient-elle des minraux (tels que le soufre)? L'installation d'un filtre peut tre requise afin d'enlever les minraux. Y a-t-il un filtre eau install sur le rfrigrateur? Une dcoloration grise ou fonce de la glace indique que le systme de filtration de l'eau a besoin d'un rinage additionnel.

Le distributeur de glaons se bloque-t-il lorsqu'il distribue de la glace concasse? Changer le rglage crushed (glace concasse) pour le rglage cubed (glaons). Si les glaons sont correctement distribus, abaisser le bouton crushed pour obtenir de la glace concasse et reprendre la distribution. Le bras de distribution a-t-il t retenu trop longtemps? Les glaons cesseront d'tre distribus lorsque le bras est retenu trop longtemps. Attendre 3 minutes pour que le moteur du distributeur soit rgl de nouveau avant d'tre utilis.

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Le distributeur d'eau ne fonctionne pas correctement

L'eau du distributeur n'est pas assez froide


REMARQUE : L'eau du distributeur est refroidie seulement 50F (10C). S'agit-il d'une nouvelle installation? Attendre 24 heures aprs l'installation pour que l'alimentation d'eau refroidisse compltement.

Porte du conglateur compltement ferme? Bien fermer la porte. Si elle ne ferme pas compltement, voir Les portes ne ferment pas compltement. Le rfrigrateur est-il connect l'alimentation en eau et le robinet d'arrt d'eau est-il ouvert? Brancher le rfrigrateur l'alimentation en eau et ouvrir le robinet d'arrt d'eau compltement. La pression de l'eau est-elle infrieure 30 lb/po (207 kPa)? La pression de l'eau du domicile dtermine l'coulement d'eau du distributeur. Voir Spcifications de l'alimentation en eau. Dformation du conduit de canalisation d'eau du domicile? Redresser la canalisation d'eau. S'agit-il d'une nouvelle installation? Rincer et remplir le systme de distribution d'eau. Un filtre eau est-il install sur le rfrigrateur? Le filtre peut tre obstru ou install incorrectement. Un systme de filtration de l'eau osmose inverse est-il connect votre canalisation d'eau froide? Voir Spcifications de l'alimentation en eau soit dans les instructions d'installation soit dans le Guide d'utilisation et d'entretien.

Une grande quantit d'eau a-t-elle rcemment t distribue? Attendre 24 heures pour que l'alimentation d'eau refroidisse compltement. N'a-t-on pas rcemment distribu de l'eau? Le premier verre d'eau peut ne pas tre froid. Jeter le premier verre d'eau. Le rfrigrateur est-il branch l'arrive d'eau froide? S'assurer que le rfrigrateur est branch l'arrive d'eau froide. Voir Spcifications de l'alimentation en eau.

ACCESSOIRES
Pour commander des filtres de rechange, composer le 1-800-442-9991 et demander le numro de pice indiqu ci-dessous ou contacter votre marchand autoris KitchenAid. Au Canada, composer le 1-800-807-6777. Nettoyant et poli pour acier inoxydable : Commander la pice N 4396920 Cartouche du filtre de la base standard : Commander la pice N 4396841 (T2RFWG2) Au Canada, commander la pice N 4396841B (T2RFWG2)

De l'eau suinte du distributeur


REMARQUE : Il est normal de constater une ou deux gouttes d'eau aprs la distribution d'eau. Le verre n'a pas t maintenu sous le distributeur assez longtemps? Maintenir le verre sous le distributeur 2 3 secondes aprs avoir relch le levier du distributeur.

S'agit-il d'une nouvelle installation? Vidanger le systme de distribution d'eau. Voir Prparation du systme d'eau ou Distributeurs d'eau et de glaons. Le filtre eau a-t-il t rcemment chang? Vidanger le systme de distribution d'eau. Voir Prparation du systme d'eau ou Distributeurs d'eau et de glaons.

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FEUILLES DE DONNES SUR LA PERFORMANCE


Systme de filtration d'eau de la grille de la base
Modle T2WG2L/T2RFWG2 Capacit 200 gallons (758 litres) Modle T2WG2/T2RFWG2 Capacit 200 gallons (758 litres)
Produit test et certifi par NSF International en vertu de la norme NSF/ANSI 42 (rduction du got et de l'odeur du chlore, et particules de classe II*) et en vertu de la norme NSF/ANSI 53 (rduction de mercure, benzne, toxaphne, O-dichlorobenzne et carbofurane). Ce produit a t test selon les normes NSF/ANSI 42 et 53 pour la rduction des substances numres ci-dessous. La concentration des substances indiques dans l'eau entrant dans le systme a t rduite une concentration moindre ou gale la limite permissible pour l'eau qui quitte le systme, tel que spcifi dans les normes NSF/ANSI 42 et 53.
Rd. de substances Effets esthtiques Chlore got/odeur Particules (classe II*) Rduction des contaminants Plomb : pH 6,5*** Plomb : pH 8,5*** Mercure : pH 6,5 Mercure : pH 8,5 Benzne O-Dichlorobenzne Toxaphne Carbofurane Critres de rduction NFS
rduction de 50 % rduction de 85 %

Critres de rduction NFS 0,010 mg/L 0,010 mg/L 0,002 mg/L 0,002 mg/L 0,005 mg/L 0,6 mg/L 0,003 mg/L 0,04 mg/L

Affluent moyen 2,0182 mg/L 1333333 #/mL Affluent moyen 0,1533 mg/L 0,1400 mg/L 0,0058 mg/L 0,0059 mg/L 0,0154 mg/L 1,7571 mg/L 0,015 mg/L 0,0819 mg/L

Effluent maximal 0,06 mg/L Au moins 10 000 particules/mL 6600 #/mL** Concentration dans l'eau Effluent traiter maximal 0,15 mg/L 10 % 0,0005 mg/L 0,15 mg/L 10 % 0,0007 mg/L 0,006 mg/L 10 % 0,0002 mg/L 0,006 mg/L 10 % 0,0005 mg/L 0,015 mg/L 10 % 0,0012 mg/L 1,8 mg/L 10 % 0,0250 mg/L 0,015 mg/L 10 % 0,001 mg/L 0,08 mg/L 10 % 0,0400 mg/L

Concentration dans l'eau traiter 2,0 mg/L 10 %

Effluent moyen 0,0536 mg/L 2325 #/mL Effluent moyen 0,0005 mg/L 0,0006 mg/L 0,0002 mg/L 0,0003 mg/L 0,0006 mg/L 0,0066 mg/L 0,001 mg/L 0,0213 mg/L

% de rd. minimale 97,03 99,51 % de rd. minimale 99,67 99,50 96,54 91,57 92,22 98,58 93,33 51,13

% de rd. moyenne 97,34 99,83 % de rd. moyenne 99,67 99,57 96,54 94,92 96,34 99,63 93,33 74,00

Paramtres de test : pH = 7,5 0,5 moins d'indications contraires. Dbit = 0,85 gpm (3,2 Lpm). Pression = 60 lb/po (413,7 kPa). Temp. = 68F 71,6F (20C 22C). Il est essentiel que les exigences de fonctionnement, Ces contaminants ne sont pas ncessairement prsents dans d'entretien et de remplacement de filtre soient respectes votre approvisionnement d'eau. Mme si le test a t effectu pour que ce produit donne le rendement annonc. dans des conditions de laboratoires standard, le rendement rel peut varier. Utiliser la cartouche de remplacement T2RFWG2, pice Le produit doit tre utilis pour l'eau froide seulement. n 4396841. Au Canada, utiliser la cartouche de rechange T2RFWG2, pice n 4396841B. Prix au dtail suggr en Ne pas utiliser pour le filtrage d'une eau microbiologiquement 2008 de 39,99 $US/49,99 $CAN. Les prix sont sujets pollue ou de qualit inconnue en l'absence d'un dispositif modification sans pravis. de dsinfection adquat avant ou aprs le systme. Modle T2WG2L : Style 1 Appuyer sur FILTER (filtre) pour Consulter la section Assistance ou service pour obtenir le vrifier l'tat du filtre eau. Lorsque le tmoin lumineux du nom, l'adresse et le numro de tlphone du fabricant. filtre est jaune, commander un nouveau filtre. Si le tmoin Consulter la section Garantie pour voir la garantie limite du lumineux du filtre est rouge, il est recommand de remplacer fabricant. le filtre. Style 2 Lorsque le tmoin du filtre indique 10 %, commander un nouveau filtre. Lorsque le tmoin indique 0 %, il est recommand de remplacer le filtre. Style 3 Lorsque lcran daffichage de ltat du filtre eau passe de GOOD (bon) ORDER (commander), commander un nouveau filtre. Lorsque le tmoin indique REPLACE (remplacer), il est recommand de remplacer le filtre. Modle T2WG2 : Changer la cartouche du filtre eau tous les 6 mois en fonction de l'utilisation. Si le dbit d'eau au distributeur ou la machine glaons diminue de faon marque avant que 6 mois ne se soient couls, remplacer la cartouche du filtre eau plus souvent.
Directives d'application/Paramtres d'approvisionnement en eau

Source d'eau Pression de l'eau Temprature de l'eau Dbit nominal

Collectivit ou puits 30 - 120 lb/po (207 - 827 kPa) 33 - 100F (0,6 - 37,8C) 0,85 gpm (3,2 L/min) 60 lb/po

*Classe II - taille des particules : 1 um <5 um **Exigence de test : au moins 100 000 particules/mL (poussire de test fine AC). ***Conforme aux exigences de rduction du plomb de la norme NSF/ANSI 53 (test par Pace Analytical Services, Inc.)
NSF est une marque dpose de NSF International.

29

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 31 of 33

Systme de filtration d'eau de la grille de la base


Modle T1WG2L/T2RFWG2 Capacit 200 gallons (758 litres) Modle T1WG2/T2RFWG2 Capacit 200 gallons (758 litres)
Produit test et certifi par NSF International en vertu de la norme NSF/ANSI 42 (rduction du got et de l'odeur du chlore, et particules de classe II*) et en vertu de la norme NSF/ANSI 53 (rduction de mercure, benzne, toxaphne, O-dichlorobenzne et carbofurane). Ce produit a t test selon les normes NSF/ANSI 42 et 53 pour la rduction des substances numres ci-dessous. La concentration des substances indiques dans l'eau entrant dans le systme a t rduite une concentration moindre ou gale la limite permissible pour l'eau qui quitte le systme, tel que spcifi dans les normes NSF/ANSI 42 et 53.
Rd. de substances Effets esthtiques Chlore got/odeur Particules (classe II*) Rduction des contaminants Plomb : pH 6,5*** Plomb : pH 8,5*** Mercure : pH 6,5 Mercure : pH 8,5 Benzne O-Dichlorobenzne Toxaphne Carbofurane Critres de rduction NFS
rduction de 50 % rduction de 85 %

Critres de rduction NFS 0,010 mg/L 0,010 mg/L 0,002 mg/L 0,002 mg/L 0,005 mg/L 0,6 mg/L 0,003 mg/L 0,04 mg/L

Affluent moyen 2,0182 mg/L 1333333 #/mL Affluent moyen 0,1533 mg/L 0,1400 mg/L 0,0058 mg/L 0,0059 mg/L 0,0154 mg/L 1,7571 mg/L 0,015 mg/L 0,0819 mg/L

Effluent maximal 0,06 mg/L Au moins 10 000 particules/mL 6600 #/mL** Concentration dans l'eau Effluent traiter maximal 0,15 mg/L 10 % 0,0005 mg/L 0,15 mg/L 10 % 0,0007 mg/L 0,006 mg/L 10 % 0,0002 mg/L 0,006 mg/L 10 % 0,0005 mg/L 0,015 mg/L 10 % 0,0012 mg/L 1,8 mg/L 10 % 0,0250 mg/L 0,015 mg/L 10 % 0,001 mg/L 0,08 mg/L 10 % 0,0400 mg/L

Concentration dans l'eau traiter 2,0 mg/L 10 %

Effluent moyen 0,0536 mg/L 2325 #/mL Effluent moyen 0,0005 mg/L 0,0006 mg/L 0,0002 mg/L 0,0003 mg/L 0,0006 mg/L 0,0066 mg/L 0,001 mg/L 0,0213 mg/L

% de rd. minimale 97,03 99,51 % de rd. minimale 99,67 99,50 96,54 91,57 92,22 98,58 93,33 51,13

% de rd. moyenne 97,34 99,83 % de rd. moyenne 99,67 99,57 96,54 94,92 96,34 99,63 93,33 74,00

Paramtres de test : pH = 7,5 0,5 moins d'indications contraires. Dbit = 0,5 gpm (1,9 Lpm). Pression = 60 lb/po (413,7 kPa). Temp. = 68F 71,6F (20C 22C). Il est essentiel que les exigences de fonctionnement, Ces contaminants ne sont pas ncessairement prsents dans d'entretien et de remplacement de filtre soient respectes votre approvisionnement d'eau. Mme si le test a t effectu pour que ce produit donne le rendement annonc. dans des conditions de laboratoires standard, le rendement rel peut varier. Utiliser la cartouche de rechange T2RFWG2, pice n 4396841. Au Canada, utiliser la cartouche de rechange Le produit doit tre utilis pour l'eau froide seulement. T2RFWG2, pice n 4396841B. Prix suggr au dtail en Ne pas utiliser pour le filtrage d'une eau microbiologiquement 2008 de 39,99 $US/49,99 $CAN. Les prix sont sujets pollue ou de qualit inconnue en l'absence d'un dispositif modification sans pravis. de dsinfection adquat avant ou aprs le systme. Modle T1WG2L : Style 1 Appuyer sur FILTER (filtre) pour Consulter la section Assistance ou service pour obtenir le vrifier l'tat du filtre eau. Lorsque le tmoin lumineux du nom, l'adresse et le numro de tlphone du fabricant. filtre est jaune, commander un nouveau filtre. Si le tmoin Consulter la section Garantie pour la garantie limite du lumineux du filtre est rouge, il est recommand de remplacer fabricant. le filtre. Style 2 Lorsque le tmoin du filtre indique 10 %, commander un nouveau filtre. Lorsque le tmoin indique 0 %, il est recommand de remplacer le filtre. Style 3 Lorsque lcran daffichage de ltat du filtre eau passe de GOOD (bon) ORDER (commander), commander un nouveau filtre. Lorsque le tmoin indique REPLACE (remplacer), il est recommand de remplacer le filtre. Modle T1WG2 : Changer la cartouche du filtre eau tous les 6 mois en fonction de l'utilisation. Si le dbit d'eau au distributeur ou la machine glaons diminue de faon marque avant que 6 mois ne se soient couls, remplacer la cartouche du filtre eau plus souvent.
Directives d'application/Paramtres d'approvisionnement en eau

Source d'eau Pression de l'eau Temprature de l'eau Dbit nominal

Collectivit ou puits 30 - 120 lb/po (207 - 827 kPa) 33 - 100F (0,6 - 37,8C) 0,5 gpm (1,9 L/min) 60 lb/po

*Classe II - taille des particules : 1 um <5 um **Exigence de test : au moins 100 000 particules/mL (poussire de test fine AC). ***Conforme aux exigences de rduction du plomb de la norme NSF/ANSI 53 (test par Pace Analytical Services, Inc.)
NSF est une marque dpose de NSF International.

30

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 32 of 33

GARANTIE DU RFRIGRATEUR KITCHENAID


GARANTIE LIMITE DE UN AN Pendant un an compter de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid ou KitchenAid Canada (ci-aprs dsignes KitchenAid) paiera pour les pices spcifies par l'usine et la main-d'uvre pour corriger les vices de matriaux ou de fabrication. Le service doit tre fourni par une compagnie de service dsigne par KitchenAid. Sur les modles avec un filtre eau : garantie limite de 30 jours sur le filtre eau. Pendant 30 jours compter de la date d'achat, lorsque ce filtre est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour les pices de rechange pour corriger les vices de matriaux ou de fabrication. GARANTIE LIMITE DE LA DEUXIME LA CINQUIME ANNE INCLUSIVEMENT SUR LA DOUBLURE DE LA CAVIT ET LES PICES DU SYSTME DE RFRIGRATION SCELL De la deuxime la cinquime anne inclusivement compter de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour le remplacement ou la rparation de la doublure de la cavit du rfrigrateur/conglateur (frais de main-d'uvre inclus) si la pice se fissure cause de vices de matriaux ou de fabrication. De mme, de la deuxime la cinquime anne inclusivement partir de la date d'achat, KitchenAid paiera pour les pices spcifies par l'usine et la main-d'uvre pour corriger les vices de matriaux ou de fabrication dans le systme de rfrigration scell. Il s'agit des pices suivantes : compresseur, vaporateur, condenseur, schoir et conduits de connexion. Le service doit tre fourni par une compagnie de service dsigne par KitchenAid. GARANTIE LIMITE DE LA SIXIME LA DIXIME ANNE INCLUSIVEMENT SUR LES PICES DU SYSTME DE RFRIGRATION SCELL De la sixime la dixime anne inclusivement compter de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour les pices spcifies par l'usine pour corriger les vices de matriaux ou de fabrication dans le systme de rfrigration scell. Il s'agit des pices suivantes : compresseur, vaporateur, condenseur, schoir et conduits de connexion. GARANTIE LIMITE VIE SUR LES BALCONNETS DE PORTE ET LES PORTE-CANETTES Pendant la dure de vie du produit, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid prendra en charge les frais de remplacement de tous les balconnets de porte SLIDE N LOCK et les porte-canettes SLIDE N LOCK en cas de vices de matriaux ou de fabrication. KITCHENAID NE PRENDRA PAS EN CHARGE 1. Les visites de service pour rectifier l'installation du gros appareil mnager, montrer l'utilisateur comment utiliser l'appareil, remplacer ou rparer des fusibles ou rectifier le cblage ou la plomberie du domicile. 2. Les visites de service pour rparer ou remplacer les ampoules lectriques de l'appareil, les filtres air ou les filtres eau. 3. Les rparations lorsque le gros appareil mnager est utilis des fins autres que l'usage unifamilial normal. 4. Les dommages imputables : accident, modification, usage impropre ou abusif, incendie, inondation, actes de Dieu, installation fautive ou installation non conforme aux codes d'lectricit ou de plomberie, ou l'utilisation de produits non approuvs par KitchenAid. 5. Toute perte d'aliments due une dfaillance du rfrigrateur ou du conglateur. 6. Le cot des pices de rechange et de la main-d'uvre pour les appareils utiliss hors des tats-Unis ou du Canada. 7. Le ramassage et la livraison. Ce gros appareil mnager est conu pour tre rpar domicile. 8. Les rparations aux pices ou systmes rsultant d'une modification non autorise faite l'appareil. 9. Les frais de voyage ou de transport pour le service d'un produit dans les rgions loignes. 10. La dpose et la rinstallation de votre appareil si celui-ci est install dans un endroit inaccessible ou n'est pas install conformment aux instructions d'installation fournies. 11. Le cot des pices de rechange et de la main-d'uvre lorsque lappareil est utilis dans un pays autre que le pays o il a t achet. CLAUSE D'EXONRATION DE RESPONSABILIT AU TITRE DES GARANTIES IMPLICITES; LIMITATION DES RECOURS LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CADRE DE LA PRSENTE GARANTIE LIMITE CONSISTE EN LA RPARATION PRVUE CI-DESSUS. LES GARANTIES IMPLICITES, Y COMPRIS LES GARANTIES APPLICABLES DE QUALIT MARCHANDE ET D'APTITUDE UN USAGE PARTICULIER, SONT LIMITES UN AN OU LA PLUS COURTE PRIODE AUTORISE PAR LA LOI. KITCHENAID N'ASSUME AUCUNE RESPONSABILIT POUR LES DOMMAGES FORTUITS OU INDIRECTS. CERTAINES JURIDICTIONS NE PERMETTENT PAS L'EXCLUSION OU LA LIMITATION DES DOMMAGES FORTUITS OU INDIRECTS, OU LES LIMITATIONS DE LA DURE DES GARANTIES IMPLICITES DE QUALIT MARCHANDE OU D'APTITUDE UN USAGE PARTICULIER, DE SORTE QUE CES EXCLUSIONS OU LIMITATIONS PEUVENT NE PAS S'APPLIQUER DANS VOTRE CAS. CETTE GARANTIE VOUS CONFRE DES DROITS JURIDIQUES SPCIFIQUES ET VOUS POUVEZ GALEMENT JOUIR D'AUTRES DROITS QUI PEUVENT VARIER D'UNE JURIDICTION UNE AUTRE. l'extrieur du Canada et des 50 tats des tats-Unis, cette garantie ne s'applique pas. Contacter votre marchand KitchenAid autoris pour dterminer si une autre garantie s'applique. 5/07

31

Case 2:12-cv-00125-TLN-JFM Document 18-3 Filed 03/12/12 Page 33 of 33


Pour des informations supplmentaires sur le produit, aux .-U., visiter www.kitchenaid.com. Au Canada, visiter www.kitchenaid.ca. Si vous navez pas accs Internet et que vous ncessitez une assistance pendant lutilisation du produit ou que vous souhaitez prendre un rendez-vous, vous pouvez contacter KitchenAid au numro ci-dessous. Ayez votre numro de modle disposition. Vous pouvez trouver vos numros de modle et de srie sur la plaque situe sur la paroi interne du compartiment de rfrigration. Pour assistance ou service aux .-U., composez le 1-800-422-1230. Au Canada, composez le 1-800-807-6777. Si vous avez besoin de plus dassistance, vous pouvez crire KitchenAid en soumettant toute question ou problme ladresse suivante : Au Canada : Aux tats-Unis : KitchenAid Brand Home Appliances KitchenAid Brand Home Appliances Centre dinteraction avec la clientle Customer eXperience Center 1901 Minnesota Court 553 Benson Road Mississauga, Ontario L5N 3A7 Benton Harbor, MI 49022-2692 Dans votre correspondance, veuillez indiquer un numro de tlphone o lon peut vous joindre dans la journe. Veuillez conserver le manuel de lutilisateur et le numro de modle pour rfrence ultrieure.

W10162446A SP PN W10162447A
2008. All rights reserved. Tous droits rservs. Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada Marque dpose/TM Marque de commerce de KitchenAid, U.S.A., Emploi sous licence par KitchenAid Canada au Canada

1/08 Printed in U.S.A. Imprim aux .-U.

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 1 of 33

Exhibit B

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 2 of 33

REFRIGERATOR USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.kitchenaid.com for additional information. If you still need assistance, call us at 1-800-422-1230. In Canada, visit our website at www.kitchenaid.ca or call us at 1-800-807-6777. You will need your model and serial number, located on the inside wall of the refrigerator compartment. Para obtener acceso a Instrucciones para el usuario del refrigerador en espaol, o para obtener informacin adicional acerca de su producto, visite: www.kitchenaid.com. Necesitar su nmero de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.

Table of Contents / Table des matires


REFRIGERATOR SAFETY................................................................... 1 INSTALLATION INSTRUCTIONS ....................................................... 2 REFRIGERATOR USE ......................................................................... 5 REFRIGERATOR CARE....................................................................... 8 TROUBLESHOOTING.......................................................................... 9 ACCESSORIES .................................................................................. 11 WATER FILTER CERTIFICATIONS .................................................. 11 PERFORMANCE DATA SHEETS...................................................... 12 WARRANTY........................................................................................ 14 SCURIT DU RFRIGRATEUR ................................................... 17 INSTRUCTIONS D'INSTALLATION ................................................. 18 UTILISATION DU RFRIGRATEUR ............................................... 21 ENTRETIEN DU RFRIGRATEUR ................................................. 24 DPANNAGE...................................................................................... 25 ACCESSOIRES .................................................................................. 27 FEUILLES DE DONNES SUR LA PERFORMANCE...................... 28 GARANTIE.......................................................................................... 30

REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word DANGER or WARNING. These words mean:

DANGER WARNING

You can be killed or seriously injured if you don't immediately follow instructions. You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10162466A

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 3 of 33

IMPORTANT SAFETY INSTRUCTIONS WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Use nonflammable cleaner. Keep flammable materials and vapors, such as gasoline, away from refrigerator. Use two or more people to move and install refrigerator. Disconnect power before installing ice maker (on ice maker kit ready models only). Use a sturdy glass when dispensing ice (on some models).

Do not use an extension cord. Disconnect power before servicing.


Replace all parts and panels before operating. Remove doors from your old refrigerator.

SAVE THESE INSTRUCTIONS

Proper Disposal of Your Old Refrigerator

Before You Throw Away Your Old Refrigerator or Freezer:


Take off the doors. Leave the shelves in place so that children may not easily climb inside.

WARNING
Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for just a few days. If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

INSTALLATION INSTRUCTIONS
Unpack the Refrigerator

WARNING
Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury.
Remove packaging materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see Refrigerator Safety.

When Moving Your Refrigerator: Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

Important information to know about glass shelves and covers: Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 4 of 33

Location Requirements

Electrical Requirements

WARNING

WARNING

Explosion Hazard Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for " (1.25 cm) space on each side and at the top. When installing your refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on each side (depending on your model) to allow for the door to swing open. If your refrigerator has an ice maker, allow extra space at the back for the water line connections.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method


A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord. NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See Using the Controls.
2" (5.08 cm)

12

/ " (1.25 cm)

Water Supply Requirements


Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here. TOOLS NEEDED:

NOTES: It is recommended that you do not install the refrigerator near an oven, radiator, or other heat source. Do not install in a location where the temperature will fall below 55F (13C).

Normal minimum cabinet cut-out width required for product installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

Flat-blade screwdriver " and " Open-end or two adjustable wrenches

" Nut driver " Drill bit Cordless drill

NOTE: Your refrigerator dealer has a kit available with a " (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or " (4.76 mm) saddle valve which reduces water flow and clogs more easily. IMPORTANT: All installations must meet local plumbing code requirements.

Use copper tubing and check for leaks. Install copper tubing only in areas where the household temperatures will remain above freezing.

Case 2:12-cv-00125-TLN-JFM Document 18-4 03/12/12 5 of 33 packingFiled nut. Tighten the pipe Page clamp screws slowly and evenly
Water Pressure
A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber. so the washer makes a watertight seal. Do not overtighten or you may crush the copper tubing. 7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto the outlet end with an adjustable wrench. Do not overtighten. 8. Place the free end of the tubing into a container or sink, and turn ON main water supply and flush out the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Reverse Osmosis Water Supply


IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa). If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa). If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa): Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

Connect to Refrigerator Style 1


1. Unplug refrigerator or disconnect power. 2. Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator. 3. If the gray water tube supplied with the refrigerator is not long enough, a " x " (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water supply line. Thread the provided nut onto the coupling on the end of the copper tubing. NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

Allow the storage tank on the reverse osmosis system to refill after heavy usage. If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See Water Filtration System.

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect the Water Supply


Read all directions before you begin. IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.

Connect to Water Line


1. Unplug refrigerator or disconnect power. 2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water. 3. Locate a " (12.70 mm) to 1" (3.18 cm) vertical cold water pipe near the refrigerator. IMPORTANT:

A. Refrigerator water tubing B. Nut (provided) C. Bulb D. Coupling (provided)

E. Ferrule (purchased) F. Nut (purchased) G. Household water line

4. Turn shutoff valve ON. 5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.

Make sure it is a cold water pipe. Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

Style 2
1. Unplug refrigerator or disconnect power. 2. Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator. 3. Thread the provided nut onto the water valve as shown. NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

4. Determine the length of copper tubing you need. Measure from the connection on the lower rear corner of the refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use " (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square. 5. Using a cordless drill, drill a " (6.35 mm) hole in the cold water pipe you have selected. A

B C
A B

D
E. Compression sleeve F. Shutoff valve G. Packing nut A. Bulb B. Nut (provided)

A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

6. Fasten shutoff valve to cold water pipe with pipe clamp. Be sure outlet end is solidly in the " (6.35 mm) drilled hole in the water pipe and that washer is under the pipe clamp. Tighten

4. Turn shutoff valve ON. 5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.

Case 2:12-cv-00125-TLN-JFM Document 03/12/12 Page 6 of 33 To 18-4 view theFiled Celsius temperatures:
Complete the Installation

WARNING

Press the C SELECT pad. The indicator will light up. To redisplay degrees in Fahrenheit, press the C SELECT pad again.

NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up.

Adjusting Controls
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
1. Plug into a grounded 3 prong outlet. 2. Flush the water system. See Prepare the Water System or Water and Ice Dispensers. NOTE: It may take up to 24 hours for your ice maker to begin producing ice. The settings indicated in the previous section should be correct for normal household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm. If you need to adjust temperatures in the refrigerator or freezer, press the refrigerator or freezer PLUS (+) or MINUS (-) pad until the desired temperature is reached. Use the settings listed in the chart below as a guide. Wait at least 24 hours between adjustments. CONDITION/REASON: REFRIGERATOR too cold Not set correctly for conditions REFRIGERATOR too warm High use or room very warm FREEZER too cold Not set correctly for conditions FREEZER too warm/too little ice High use or heavy ice use TEMPERATURE ADJUSTMENT: REFRIGERATOR Control 1 higher REFRIGERATOR Control 1 lower FREEZER Control 1 higher FREEZER Control 1 lower

REFRIGERATOR USE
Using the Controls
For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset. The Refrigerator Control and the Freezer Control should both be set to the mid-settings. IMPORTANT: Your product will not cool when the Refrigerator Control is set to OFF.

Additional Control Panel Features


Additional features are located on the control panel at the top of the refrigerator compartment.

Max Cool
The Max Cool feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures. Press MAX COOL pad to turn on the Max Cool feature. The Max Cool indicator light will remain on for 24 hours unless manually turned off. NOTE: The temperature display will not change. After 24 hours, the refrigerator returns to the previous temperature set points.

The Refrigerator Control adjusts the refrigerator compartment temperature. The Freezer Control adjusts the freezer compartment temperature. Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil. NOTE: Adjusting the Refrigerator and Freezer Controls to a higher (colder) than recommended setting will not cool the compartments any faster.

Accelerated Ice Production (on some models)


This feature assists with temporary periods of heavy ice use by increasing ice production over a 24-hour period. Press OPTIMICE feature touch pad to turn on the OptimIce feature. The OptimIce setting will remain on for 24 hours unless manually turned off.

Digital Controls
NOTE: The factory recommended set points are 0F (-18C) for the freezer and 37F (3C) for the refrigerator. To turn refrigerator on and view set points: Press and hold POWER (ON/OFF) pad for 2 seconds.

If increased ice production is desired at all times, set the Freezer Control to a colder number. Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

Temperature System
The Temperature System feature lets you know the compressor or evaporator fan is running. It is normal for this indicator light to be on.

Case 2:12-cv-00125-TLN-JFM Document Filed 03/12/12 Page 7 of source, 33 flush the 18-4 After connecting the refrigerator to a water

Convertible Drawer Temperature Control


The control can be adjusted to properly chill meats or vegetables. The air inside the pan is cooled to avoid spot freezing and can be set to keep meats at the National Livestock and Meat Board recommended storage temperatures of 28 to 32F (-2 to 0C). The convertible vegetable/meat drawer control comes preset at the lowest meat setting. To store meat: Set the control to one of the three MEAT settings to store meat at its optimal storage temperature. To store vegetables: Set the control to VEG to store vegetables at their optimal storage temperatures. NOTE: If food starts to freeze, move the control to the left (less cold). Remember to wait 24 hours between adjustments.

water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) for an additional 5 minutes. This will flush air from the filter and water dispensing system. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.

Allow 24 hours for the refrigerator to cool down and chill water. Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.

The Water Dispenser


IMPORTANT: Dispense enough water every week to maintain a fresh supply.

Crisper Humidity Control


(on some models)
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH. LOW (open) for best storage of fruits and vegetables with skins. HIGH (closed) for best storage of fresh, leafy vegetables.

To Dispense Water:
1. Press a sturdy glass against the water dispenser pad. NOTES:

While dispensing water and for 3 seconds after dispensing has stopped, the digital display will show how many ounces of water have been dispensed. To switch from ounces to cups, press and hold ICE and LOCKOUT at the same time until the dispenser beeps after 3 seconds. To switch from cups to liters, press and hold the buttons for another 3 seconds. To switch back to ounces, repeat the process a third time.

Chilled Door Bin


(on some models)
Cool air from the freezer is directed to the refrigerator door bin directly beneath the vents. NOTE: The dairy compartment and can rack are not associated with the Chilled Door Bin feature.

2. Remove the glass to stop dispensing.

The Ice Dispenser


Ice dispenses from the ice maker storage bin in the freezer when the dispenser pad is pressed. The dispensing system will not operate when the freezer door is open. To turn off the ice maker, see Ice Maker and Storage Bin. Your ice maker can produce both crushed and cubed ice. The display screen reads CRUSHED or CUBED, indicating which type is selected. To change the setting, press the ICE button before dispensing ice. For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

Chilled Door Bin Control


The chilled door bin control is located on the left-hand side of the refrigerator compartment.

A
A. Chilled door bin control

To Dispense Ice:
1. Press the button to select the desired type of ice.

Slide the door chill control to the left to reduce the flow of cold air to the bin and make it less cold. Slide the door chill control to the right to increase the flow of cold air to the bin and make it colder.

WARNING

Water and Ice Dispensers


(on some models)
Depending on your model, your water and ice dispensers may have one or more of the following features: a removable dispenser tray, a special light that turns on when you use the dispenser, or a lock option to avoid unintentional dispensing. NOTES: The dispensing system will not operate when the freezer door is open.

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.
2. Press a sturdy glass against the ice dispenser pad. Hold the glass close to the dispenser opening so ice does not fall outside of the glass. IMPORTANT: You do not need to apply a lot of pressure to the pad in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 8be of 33 3. Remove the glass to stop dispensing. The dispenser lights are LEDs that cannot changed. If it appears that your dispenser lights are not working, be sure that NOTE: Ice may continue to dispense for up to 10 seconds the light sensor is not blocked (in AUTO mode). See after removing the glass from the pad. The dispenser may Troubleshooting for more information. continue to make noise for a few seconds after dispensing.
Removable Dispenser Tray (on some models)
Your dispenser may include a small tray at the bottom of the dispenser. It is designed to catch small spills and allow for easy cleaning. The tray can be removed from the dispenser and carried to the sink to be emptied or cleaned. NOTE: There is no drain in the tray. When the tray is full of water, it will need to be removed and emptied.

The Dispenser Lock (on some models)


The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the ice and water dispensers. To turn off the ice maker, see Ice Maker and Storage Bin. Press and hold LOCKOUT for 3 seconds to lock the dispenser. While the dispenser is locking, LOCKING will appear on the display screen and the blue indicator light around the LOCKOUT button will flash. When the dispenser is locked, the indicator light will change to red for a few seconds, then turn off.

The Dispenser Light (on some models)


When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may choose either ON or AUTO. ON: Press LIGHT to turn the dispenser light on. AUTO: Press LIGHT a second time to select AUTO mode. The dispenser light will automatically adjust to become brighter as the room brightens, dimmer as the room darkens. OFF: Press LIGHT a third time to turn the dispenser light off.

Press and hold LOCKOUT a second time to unlock the dispenser. While the dispenser is unlocking, UNLOCKING will appear on the display screen and the red indicator light around the LOCKOUT button will flash. When the dispenser is unlocked, the indicator light will change to blue for a few seconds, then turn off.

Ice Maker and Storage Bin


Turning the Ice Maker On/Off
Style 1: The On/Off switch is located on the top right side of the freezer compartment.

REMEMBER: Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained. Do not use anything sharp to break up the ice in the bin or bucket. This can cause damage to the ice container and the dispenser mechanism. Do not store anything on top of or in the ice maker or storage bin.

To turn on the ice maker, slide the control to the ON (left) position. To manually turn off the ice maker, slide the control to the OFF (right) position.

Removing and Replacing Ice Storage Bin


1. Hold the base of the storage bin with both hands and press the release button to lift the storage bin up and out. NOTE: It is not necessary to turn the ice maker control to the OFF position when removing the storage bin. The sensor cover (flipper door) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed. 2. Replace the storage bin on the door and push down to make sure it is securely in place.

Style 2: The On/Off switch is located on the ice maker, behind the ice maker cover door.

To turn on the ice maker, flip the switch to the ON (top) position. To manually turn off the ice maker, flip the switch to the OFF (bottom) position.

NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production when the ice storage bin is full or the freezer door is opened, but the control will remain in the ON position.

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 9 of 33

Water Filtration System


Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

REFRIGERATOR CARE
Cleaning

WARNING
Water Filter Status Light (on some models)
The water filter status light and display screen help you know when to change your water filter. The filter should be replaced at least every 6 months depending on your water quality and usage. Press the FILTER button to check the status of your water filter. If the filter is new: You must press FILTER to view the filters status. For a few seconds, the status light will be blue and the display screen will show what percentage of your filters life remains. If it is almost time to change the filter: The status light will automatically illuminate and will remain on, appearing yellow. The words ORDER FILTER will appear on the display screen. Press FILTER to see what percentage of your filters life remains. You should order the appropriate replacement filter. See Accessories. If it is time to change the filter: The status light will remain on, changing to red. The words REPLACE FILTER and HOLD BUTTON TO RESET will appear on the display screen until the filter has been changed and the status light has been reset. To reset the water filter status light: After changing the filter, reset the status light by pressing and holding the FILTER button for 3 seconds. The status light will blink red and change to blue, then turn off when the system is reset.

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately. IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:


NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. 1. Unplug refrigerator or disconnect power. 2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water. 3. Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water. 4. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency. If you need to clean the condenser:

Non-Indicator Water Filter (on some models)


If your refrigerator does not have the water filter status light, you should change the water filter cartridge at least every 6 months depending on your water quality and usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Changing the Water Filter


1. Press the eject button to release the filter from the base grille. 2. Pull the filter straight out. 3. Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter. 4. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place. NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the way into the base grille and rotate the cap until it is firmly in place. 5. Remove the covers from the O-rings. Be sure the O-rings are still in place after the covers are removed. 6. Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged. 7. Flush the water system. See Water and Ice Dispensers.

Remove the base grille. Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser. Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

Changing the Light Bulbs


NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size, shape and wattage. On some models, the dispenser light requires a heavy duty 10-watt bulb. All other lights require a 40-watt bulb. Replacement bulbs are available from your dealer. 1. Unplug refrigerator or disconnect power. 2. Remove light shield when applicable. NOTE: To clean the light shield, wash it with warm water and liquid detergent. Rinse and dry the shield well. 3. Remove light bulb and replace with one of the same size, shape and wattage. 4. Replace light shield when applicable. 5. Plug in refrigerator or reconnect power.

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 10 of 33

TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca

Refrigerator Operation

The refrigerator will not operate

Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator Sizzling/Gurgling - water dripping on the heater during defrost cycle Popping - contraction/expansion of inside walls, especially during initial cool-down Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

The doors will not close completely


Door blocked open? Move food packages away from door. Bin or shelf in the way? Push bin or shelf back in the correct position.

The doors are difficult to open

WARNING
Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See Using the Controls. New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
Are the gaskets dirty or sticky? Clean gaskets with mild soap and warm water.

The motor seems to run too much


Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The lights do not work


Is a light bulb loose in the socket or burned out? See Changing the Light Bulbs. Is the dispenser light set to OFF? The dispenser light will operate only when the levers are pressed. If you want the dispenser light to stay on continuously, set the dispenser light to ON, or NIGHT LIGHT or AUTO or HALF or DIM. See Water and Ice Dispensers. Is the dispenser light set to NIGHT LIGHT or AUTO? If the dispenser is set to the NIGHT LIGHT or AUTO mode, be sure the dispenser light sensor is not blocked. See Water and Ice Dispensers.

The refrigerator is noisy


Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation. Buzzing - heard when the water valve opens to fill the ice maker

Pulsating - fans/compressor adjusting to optimize performance

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 11 of 33

Temperature and Moisture


Temperature is too warm

Off-taste, odor or gray color in the ice


New plumbing connections? New plumbing connections can cause discolored or off-flavored ice. Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice. Odor transfer from food? Use airtight, moisture-proof packaging to store food. Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals. Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.

New installation? Allow 24 hours following installation for the refrigerator to cool completely. Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed. Large load of food added? Allow several hours for refrigerator to return to normal temperature. Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See Using the Controls.

The ice dispenser will not operate properly There is interior moisture buildup
NOTE: Some moisture buildup is normal. Humid room? Contributes to moisture buildup.

Freezer door closed completely? Close the door firmly. If it does not close completely, see The doors will not close completely. Ice bin installed correctly? Be sure the ice bin is firmly in position. New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production. Ice stuck in the delivery chute? Use a plastic utensil to clear the delivery chute. Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker. Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

Ice and Water


The ice maker is not producing ice or not enough ice

Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open. Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line. Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position. New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production. Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice. Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil. Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See Water Supply Requirements.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

The ice cubes are hollow or small


NOTE: This is an indication of low water pressure. Water shutoff valve not fully open? Turn the water shutoff valve fully open.

Is the ice dispenser stalling while dispensing crushed ice? Change the ice button from crushed to cubed. If cubed ice dispenses correctly, depress the button for crushed ice and begin dispensing again. Has the dispenser arm been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line. Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See Water Supply Requirements. Questions remain regarding water pressure? Call a licensed, qualified plumber.

The water dispenser will not operate properly


Freezer door closed completely? Close the door firmly. If it does not close completely, see The doors will not close completely. Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

10

Case 2:12-cv-00125-TLN-JFM Is the water pressure at least 30 psi (207 kPa)? The Document water pressure to the home determines the flow from the dispenser. See Water Supply Requirements.
Kink in the home water source line? Straighten the water source line. New installation? Flush and fill the water system. Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed. Is a reverse osmosis water filtration system connected to your cold water supply? See Water Supply Requirements.

18-4 Filed 03/12/12 Page 12 of 33

WATER FILTER CERTIFICATIONS

Water is leaking from the dispenser


NOTE: One or two drops of water after dispensing is normal. Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

New installation? Flush the water system. See Prepare the Water System or Water and Ice Dispensers. Recently changed water filter? Flush the water system. See Prepare the Water System or Water and Ice Dispensers.

The dispenser water is not cool enough


NOTE: Water from the dispenser is chilled to only 50F (10C). New installation? Allow 24 hours after installation for the water supply to cool completely.

Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely. Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water. Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe. See Water Supply Requirements.

ACCESSORIES
To order replacement filters, call 1-800-442-9991 and ask for the part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777. Stainless Steel Cleaner and Polish: Order Part #4396920 Standard Base Filter Cartridge: Order Part #4396841 (T2RFWG2 and P2RFWG2) In Canada, Order Part #4396841B (T2RFWG2 and P2RFWG2)

11

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 13 of 33

PERFORMANCE DATA SHEETS


Base Grille Water Filtration System
Model T2WG2L/T2RFWG2 Capacity 200 Gallons (757 Liters) Model T2WG2/T2RFWG2 Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran. This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.
Substance Reduction Aesthetic Effects Chlorine Taste/Odor Particulate Class II* Contaminant Reduction Lead: @ pH 6.5*** Lead: @ pH 8.5*** Mercury: @ pH 6.5 Mercury: @ pH 8.5 Benzene O-Dichlorobenzene Toxaphene Carbofuran NSF Reduction Requirements 50% reduction 85% reduction NSF Reduction Requirements 0.010 mg/L 0.010 mg/L 0.002 mg/L 0.002 mg/L 0.005 mg/L 0.6 mg/L 0.003 mg/L 0.04 mg/L Average Influent 2.0182 mg/L 1333333 #/mL Average Influent 0.1533 mg/L 0.1400 mg/L 0.0058 mg/L 0.0059 mg/L 0.0154 mg/L 1.7571 mg/L 0.015 mg/L 0.0819 mg/L Influent Challenge Concentration 2.0 mg/L 10% At least 10,000 particles/mL Influent Challenge Concentration 0.15 mg/L 10% 0.15 mg/L 10% 0.006 mg/L 10% 0.006 mg/L 10% 0.015 mg/L 10% 1.8 mg/L 10% 0.015 mg/L 10% 0.08 mg/L 10% Maximum Effluent 0.06 mg/L 6600 #/mL** Maximum Effluent 0.0005 mg/L 0.0007 mg/L 0.0002 mg/L 0.0005 mg/L 0.0012 mg/L 0.0250 mg/L 0.001 mg/L 0.0400 mg/L Average Effluent 0.0536 mg/L 2325 #/mL Average Effluent 0.0005 mg/L 0.0006 mg/L 0.0002 mg/L 0.0003 mg/L 0.0006 mg/L 0.0066 mg/L 0.001 mg/L 0.0213 mg/L Minimum % Reduction 97.03 99.51 Minimum % Reduction 99.67 99.50 96.54 91.57 92.22 98.58 93.33 51.13 Average % Reduction 97.34 99.83 Average % Reduction 99.67 99.57 96.54 94.92 96.34 99.63 93.33 74.00

Test Parameters: pH = 7.5 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68F to 71.6F (20C to 22C). Rated service capacity = 200 gallons (757 liters). It is essential that operational, maintenance, and filter The product is for cold water use only. replacement requirements be carried out for the product to Do not use with water that is microbiologically unsafe or of perform as advertised. unknown quality without adequate disinfection before or after Use replacement filter T2RFWG2, part #4396841. In Canada, the system. use replacement filter T2RFWG2, part #4396841B. Refer to the Warranty section for the Manufacturers name, 2008 suggested retail price of $39.99 U.S.A./$49.99 Canada. address and telephone number. Prices are subject to change without notice. Refer to the Warranty section for the Manufacturers limited Model T2WG2L: Style 1 Press FILTER to check the status warranty. of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter. Style 2 When the filter indicator reads 10%, order a new filter. When the filter indicator reads 0%, it is recommended that you replace the filter. Style 3 When the water filter status display changes from GOOD to ORDER, order a new filter. When the filter indicator reads REPLACE, it is recommended that you replace the filter. Model T2WG2: Change the water filter every 6 months depending upon your usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Application Guidelines/Water Supply Parameters Water Supply Water Pressure Water Temperature Service Flow Rate City or Well 30 - 120 psi (207 - 827 kPa) 33 - 100F (0.6 - 37.8C) 0.85 gpm (3.2 Lpm) @ 60 psi

These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.

*Class II particle size: 1 um to <5 um **Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. ***Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.
NSF is a registered trademark of NSF International.

12

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 14 of 33

Base Grille Water Filtration System


Model T1WG2L/T2RFWG2 Capacity 200 Gallons (757 Liters) Model T1WG2/T2RFWG2 Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran. This system has been tested according to NSF/ANSI 42/53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.
Substance Reduction Aesthetic Effects Chlorine Taste/Odor Particulate Class II* Contaminant Reduction Lead: @ pH 6.5*** Lead: @ pH 8.5*** Mercury: @ pH 6.5 Mercury: @ pH 8.5 Benzene O-Dichlorobenzene Toxaphene Carbofuran NSF Reduction Requirements 50% reduction 85% reduction NSF Reduction Requirements 0.010 mg/L 0.010 mg/L 0.002 mg/L 0.002 mg/L 0.005 mg/L 0.6 mg/L 0.003 mg/L 0.04 mg/L Average Influent 2.0182 mg/L 1333333 #/mL Average Influent 0.1533 mg/L 0.1400 mg/L 0.0058 mg/L 0.0059 mg/L 0.0154 mg/L 1.7571 mg/L 0.015 mg/L 0.0819 mg/L Influent Challenge Concentration 2.0 mg/L 10% At least 10,000 particles/mL Influent Challenge Concentration 0.15 mg/L 10% 0.15 mg/L 10% 0.006 mg/L 10% 0.006 mg/L 10% 0.015 mg/L 10% 1.8 mg/L 10% 0.015 mg/L 10% 0.08 mg/L 10% Maximum Effluent 0.06 mg/L 6600 #/mL** Maximum Effluent 0.0005 mg/L 0.0007 mg/L 0.0002 mg/L 0.0005 mg/L 0.0012 mg/L 0.0250 mg/L 0.001 mg/L 0.0400 mg/L Average Effluent 0.0536 mg/L 2325 #/mL Average Effluent 0.0005 mg/L 0.0006 mg/L 0.0002 mg/L 0.0003 mg/L 0.0006 mg/L 0.0066 mg/L 0.001 mg/L 0.0213 mg/L Minimum % Reduction 97.03 99.51 Minimum % Reduction 99.67 99.50 96.54 91.57 92.22 98.58 93.33 51.13 Average % Reduction 97.34 99.83 Average % Reduction 99.67 99.57 96.54 94.92 96.34 99.63 93.33 74.00

Test Parameters: pH = 7.5 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68F to 71.6F (20C to 22C). Rated service capacity = 200 gallons (757 liters). It is essential that operational, maintenance, and filter The product is for cold water use only. replacement requirements be carried out for the product to Do not use with water that is microbiologically unsafe or of perform as advertised. unknown quality without adequate disinfection before or after Use replacement filter T2RFWG2, part #4396841. In Canada, the system. use replacement filter T2RFWG2, part #4396841B. Refer to the Warranty section for the Manufacturers name, 2008 suggested retail price of $39.99 U.S.A./$49.99 Canada. address and telephone number. Prices are subject to change without notice. Refer to the Warranty section for the Manufacturers limited Model T1WG2L: Style 1 Press FILTER to check the status warranty. of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter. Application Guidelines/Water Supply Parameters Style 2 When the filter indicator reads 10%, order a new filter. When the filter indicator reads 0%, it is recommended that you replace the filter. Style 3 When the water filter status display changes from GOOD to ORDER, order a new filter. When the filter indicator reads REPLACE, it is recommended that you replace the filter. Model T1WG2: Change the water filter every 6 months depending upon your usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Water Supply Water Pressure Water Temperature Service Flow Rate

City or Well 30 - 120 psi (207 - 827 kPa) 33 - 100F (0.6 - 37.8C) 0.5 gpm (1.9 Lpm) @ 60 psi

These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.

*Class II particle size: 1 um to <5 um **Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. ***Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.
NSF is a registered trademark of NSF International.

13

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 15 of 33

KITCHENAID REFRIGERATOR WARRANTY


LIMITED WARRANTY For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter KitchenAid) will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a KitchenAid designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty. On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for a replacement water filter to correct defects in materials and workmanship. SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED REFRIGERATION SYSTEM In the second through fifth year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement or repair of the refrigerator/freezer cavity liner (including labor costs) if the part cracks due to defective materials or workmanship that existed when this major appliance was purchased. Also, in the second through fifth year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts and repair labor for the following components to correct defects in materials or workmanship in the sealed refrigeration system that existed when this major appliance was purchased: compressor, evaporator, condenser, dryer, and connecting tubing. SIXTH THROUGH TENTH YEAR LIMITED WARRANTY ON SEALED REFRIGERATION SYSTEM In the sixth through tenth year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components to correct defects in materials or workmanship in the sealed refrigeration system that existed when this major appliance was purchased: compressor, evaporator, condenser, dryer, and connecting tubing. LIFETIME LIMITED WARRANTY ON DOOR BINS AND CAN RACKS For the lifetime of the product from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement of all SLIDE N LOCK Door Bins and SLIDE N LOCK Can Racks due to defective materials or workmanship that existed when this major appliance was purchased. ITEMS EXCLUDED FROM WARRANTY This limited warranty does not cover: 1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions. 2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing. 3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage. 4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by KitchenAid. 5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to KitchenAid within 30 days from the date of purchase. 6. Any food or medicine loss due to refrigerator or freezer product failures. 7. Pickup and delivery. This major appliance is intended to be repaired in your home. 8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized KitchenAid servicer is not available. 10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with KitchenAid's published installation instructions. 11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined.

14

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 16 of 33


DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized KitchenAid dealer to determine if another warranty applies.
6/08

For additional product information, in the U.S.A., visit www.kitchenaid.com In Canada, visit www.kitchenaid.ca If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact KitchenAid at the number below. Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment. For assistance or service in the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777. If you need further assistance, you can write to KitchenAid with any questions or concerns at the address below: In Canada: In the U.S.A.: KitchenAid Brand Home Appliances KitchenAid Brand Home Appliances Customer eXperience Centre Customer eXperience Center 1901 Minnesota Court 553 Benson Road Mississauga, Ontario L5N 3A7 Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Please keep this User Instructions and model number information for future reference.

15

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 17 of 33

Notes

16

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 18 of 33

INSTRUCTIONS D'UTILISATION DU RFRIGRATEUR

Nous vous REMERCIONS d'avoir achet ce produit de haute qualit. Si vous rencontrez un problme non mentionn dans la

section DPANNAGE, veuillez visiter notre site Web www.kitchenaid.com pour des informations supplmentaires. Si vous avez toujours besoin d'assistance, veuillez nous tlphoner au 1-800-422-1230. Au Canada, visitez notre site Web www.kitchenaid.ca ou tlphonez-nous au 1-800-807-6777. Vous aurez besoin de vos numros de modle et de srie situs sur la paroi interne du compartiment de rfrigration.

SCURIT DU RFRIGRATEUR
Votre scurit et celle des autres est trs importante.
Nous donnons de nombreux messages de scurit importants dans ce manuel et sur votre appareil mnager. Assurez-vous de toujours lire tous les messages de scurit et de vous y conformer. Voici le symbole dalerte de scurit. Ce symbole dalerte de scurit vous signale les dangers potentiels de dcs et de blessures graves vous et dautres. Tous les messages de scurit suivront le symbole dalerte de scurit et le mot DANGER ou AVERTISSEMENT. Ces mots signifient :

DANGER AVERTISSEMENT

Risque possible de dcs ou de blessure grave si vous ne suivez pas immdiatement les instructions. Risque possible de dcs ou de blessure grave si vous ne suivez pas les instructions.

Tous les messages de scurit vous diront quel est le danger potentiel et vous disent comment rduire le risque de blessure et ce qui peut se produire en cas de non-respect des instructions.

IMPORTANTES INSTRUCTIONS DE SCURIT AVERTISSEMENT : Pour rduire les risques d'incendie, de choc lectrique ou des blessures lors de l'utilisation du rfrigrateur, prendre quelques prcautions fondamentales, y compris les suivantes :

Brancher l'appareil sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre.

Ne pas utiliser un adaptateur.

Ne pas utiliser un cble de rallonge. Dbrancher la source de courant lectrique avant l'entretien.

Replacer pices et panneaux avant de faire la remise en marche. Enlever les portes de votre vieux rfrigrateur. Utiliser un produit de nettoyage ininflammable.

Garder les matriaux et les vapeurs inflammables, telle que l'essence, loin du rfrigrateur. Utiliser deux ou plus de personnes pour dplacer et installer le rfrigrateur. Dbrancher le rfrigrateur avant l'installation de la machine glaons (seulement pour modles prts recevoir une machine glaons). Utiliser un verre robuste pour prendre des glaons (sur certains modles).

CONSERVEZ CES INSTRUCTIONS

17

Mise au rebut de votre vieux rfrigrateur

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 19 of 33


Avant de jeter votre vieux rfrigrateur ou conglateur :


Enlever les portes. Laisser les tablettes en place de sorte que les enfants ne puissent pas y pntrer facilement.

AVERTISSEMENT
Risque de suffoquer Enlever les portes de votre vieux rfrigrateur. Le non-respect de cette instruction peut causer un dcs ou des lsions crbrales.
IMPORTANT : L'emprisonnement et l'touffement des enfants ne sont pas un problme du pass. Les rfrigrateurs jets ou abandonns sont encore dangereux, mme s'ils sont laisss abandonns pendant quelques jours seulement. Si vous vous dbarrassez de votre vieux rfrigrateur, veuillez suivre les instructions suivantes pour aider viter les accidents.

INSTRUCTIONS D'INSTALLATION
Dballage du rfrigrateur Exigences d'emplacement

AVERTISSEMENT
Risque du poids excessif Utiliser deux ou plus de personnes pour dplacer et installer le rfrigrateur. Le non-respect de cette instruction peut causer une blessure au dos ou d'autre blessure.
Retirer les matriaux demballage. Ne pas utiliser d'instruments coupants, d'alcool friction, de liquides inflammables ou de nettoyants abrasifs pour enlever le ruban adhsif ou la colle. Ces produits peuvent endommager la surface de votre rfrigrateur. Pour plus de renseignements, voir Scurit du rfrigrateur.

AVERTISSEMENT

Risque d'explosion Garder les matriaux et les vapeurs inflammables, telle que l'essence, loin du rfrigrateur. Le non-respect de cette instruction peut causer un dcs, une explosion ou un incendie.
Pour obtenir une aration approprie pour votre rfrigrateur, laisser un espace de " (1,25 cm) de chaque ct et au sommet. Si vous installez votre rfrigrateur prs d'un mur fixe, laisser un minimum de 2" (5,08 cm) de chaque ct (selon le modle) pour permettre la porte de s'ouvrir sans obstruction. Si votre rfrigrateur comporte une machine glaons, s'assurer qu'un espace additionnel est prvu l'arrire pour permettre les connexions des conduits d'eau.

Dplacement de votre rfrigrateur : Votre rfrigrateur est lourd. Lors du dplacement de votre rfrigrateur pour le nettoyage ou un entretien ou rparation, veiller recouvrir le plancher avec du carton ou un panneau de fibres dures pour viter qu'il ne subisse tout dommage. Toujours tirer le rfrigrateur tout droit lors de son dplacement. Ne pas incliner le rfrigrateur dun ct ou de lautre ni le faire marcher en essayant de le dplacer car le plancher pourrait tre endommag.

Importants renseignements savoir au sujet des tablettes et des couvercles en verre : Ne pas nettoyer les tablettes ou couvercles en verre avec de leau tide quand ils sont froids. Les tablettes et les couvercles peuvent se briser s'ils sont exposs des changements soudains de temprature ou un impact tel que coup brusque. Le verre tremp est conu pour clater en dinnombrables pices minuscules. Ceci est normal. Les tablettes et les couvercles en verre sont lourds. Les saisir deux mains lors de leur dpose afin d'viter de les faire tomber.
12

/ " (1,25 cm)

2" (5,08 cm)

18

2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 20 of 33 REMARQUESCase : REMARQUE : Votre marchand de rfrigrateurs prsente une trousse disponible avec un robinet darrt trier de " Il est recommand de ne pas installer le rfrigrateur prs d'un (6,35 mm), un raccord et un tube en cuivre. Avant lachat, four, d'un radiateur ou de toute autre source de chaleur. Ne sassurer que le robinet darrt trier est conforme vos codes pas installer le rfrigrateur dans un endroit o la temprature locaux de plomberie. Ne pas employer de robinet darrt trier baissera au-dessous de 55F (13C). de " (4,76 mm) ou de type percer, ce qui rduit le dbit deau La largeur de la cavit dencastrement doit tre dau moins et cause une obstruction plus facilement. 36" (91,44 cm) pour linstallation du produit. Cependant, si le IMPORTANT : produit est plac contre une paroi relativement longue et si on Toutes les installations doivent tre conformes aux exigences veut pouvoir retirer les bacs lgumes et viande, il convient des codes locaux de plomberie. dlargir la cavit de 18" (45,72 cm). On recommande donc une cavit dencastrement dune largeur totale de 54" Utiliser un tube en cuivre et vrifier sil a des fuites. Installer les (137,16 cm). tubes en cuivre seulement des endroits o la temprature se maintient au-dessus du point de conglation.

Spcifications lectriques

Pression de l'eau
Une alimentation en eau froide avec une pression entre 30 et 120 lb/po2 (207 et 827 kPa) est ncessaire pour faire fonctionner le distributeur d'eau et la machine glaons. Si vous avez des questions au sujet de la pression de votre eau, appeler un plombier qualifi agr.

AVERTISSEMENT

Alimentation en eau par osmose inverse


Risque de choc lectrique Brancher sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Le non-respect de ces instructions peut causer un dcs, un incendie ou un choc lectrique.
Avant de placer le rfrigrateur son emplacement final, il est important de vous assurer d'avoir la connexion lectrique approprie. IMPORTANT : La pression de l'alimentation en eau entre le systme d'osmose inverse et la valve d'arrive d'eau du rfrigrateur doit tre entre 30 et 120 lb/po (207 et 827 kPa). Si un systme de purification de l'eau par osmose inverse est raccord votre alimentation en eau froide, la pression de l'eau au systme doit tre d'un minimum de 40 60 lb/po (276 414 kPa). Si la pression de l'eau au systme d'osmose inverse est infrieure 40 60 lb/po2 (276 414 kPa) : Vrifier si le filtre sdiment du systme d'osmose inverse est bloqu et le remplacer si ncessaire.

Laisser le rservoir du systme d'osmose inverse se remplir aprs une utilisation intense. Si votre rfrigrateur a une cartouche de filtre eau, celle-ci peut rduire encore plus la pression de l'eau lorsqu'elle est utilise avec un systme d'osmose inverse. Retirer la cartouche du filtre eau. Voir Systme de filtration d'eau.

Mthode recommande de mise la terre


Une source d'alimentation de 115 volts, 60 Hz, type 15 ou 20 ampres CA seulement, protge par fusible et adquatement mise la terre, est ncessaire. Il est recommand d'utiliser un circuit distinct pour alimenter uniquement votre rfrigrateur. Utiliser une prise murale qui ne peut pas tre mise hors circuit l'aide d'un commutateur. Ne pas utiliser un cble de rallonge. REMARQUE : Avant d'excuter tout type d'installation, nettoyage ou remplacement d'une ampoule d'clairage, tourner la commande (rglage du thermostat, du rfrigrateur ou du conglateur selon le modle) OFF (arrt) et dconnecter ensuite le rfrigrateur de la source d'alimentation lectrique. Lorsque vous avez termin, reconnecter le rfrigrateur la source d'alimentation lectrique et tourner de nouveau la commande (rglage du thermostat, du rfrigrateur ou du conglateur selon le modle) au rglage dsir. Voir Utilisation des commandes.

Si vous avez des questions au sujet de la pression de votre eau, appeler un plombier qualifi agr.

Raccordement de la canalisation deau


Lire toutes les instructions avant de commencer. IMPORTANT : Si on doit utiliser le rfrigrateur avant quil soit raccord la canalisation deau, placer la commande de la machine glaons la position OFF (arrt).

Raccordement une canalisation deau


1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. FERMER le robinet principal darrive deau. OUVRIR le robinet de puisage le plus proche pendant une priode suffisante pour que la canalisation deau se vide. 3. Trouver une canalisation deau froide verticale de " (12,7 mm) 1" (3,18 cm) prs du rfrigrateur. IMPORTANT :

Spcifications de lalimentation en eau


Rassembler les outils et pices ncessaires avant de commencer l'installation. Lire et suivre les instructions fournies avec les outils indiqus ici. OUTILLAGE REQUIS :

Tournevis lame plate Cls plates de " et " ou deux cls molette

Tourne-crou de " Foret de " Perceuse sans fil

S'assurer qu'il s'agit d'une canalisation d'eau froide. Un conduit horizontal fonctionnera, mais percer par le dessus de la canalisation et non pas par le dessous. Ainsi, leau ne risquera pas darroser la perceuse. Ceci empche galement les sdiments quon trouve normalement dans leau de saccumuler dans le robinet darrt.

19

Case Filed 03/12/12 4. Pour dterminer la 2:12-cv-00125-TLN-JFM longueur du tube en cuivre requise,Document il faut 4. 18-4 OUVRIR le robinet darrt. Page 21 of 33 mesurer la distance entre le point de connexion infrieur 5. Inspecter pour rechercher les fuites. Serrer tous les raccords larrire du rfrigrateur et le tuyau darrive deau. Ajouter (y compris les raccordements de la valve dentre deau) ou une longueur de 7 pi (2,1 m) pour permettre le dplacement les crous qui coulent. du rfrigrateur pour le nettoyage. Utiliser un tube en cuivre de " (6,35 mm) de diamtre extrieur. Veiller ce que le tube Style 2 soit coup dquerre aux deux extrmits. 1. Dbrancher le rfrigrateur ou dconnecter la source de 5. laide dune perceuse sans fil, percer un trou de " courant lectrique. (6,35 mm) dans le tuyau de canalisation deau froide choisie. 2. Retirer et jeter le bouchon en nylon noir du tuyau deau gris larrire du rfrigrateur. A 3. Enfiler lcrou fourni dans le robinet deau comme dans B G lillustration. C REMARQUE : Serrer lcrou la main. Ensuite, le serrer avec une cl deux tours de plus. Ne pas serrer excessivement.
F E D
E. Bague de compression F. Robinet darrt G. crou de serrage

A. Canalisation deau froide B. Bride de tuyau C. Tube en cuivre D. crou de compression

6. Fixer le robinet darrt sur la canalisation deau froide avec la bride de tuyau. Vrifier que le raccord du robinet est bien engag dans le trou de " (6,35 cm) perc dans la canalisation et que la rondelle dtanchit est place sous la bride de tuyau. Serrer lcrou de serrage. Serrer lentement et uniformment les vis fixant la bride sur le tuyau afin d'assurer l'tanchit de la rondelle. Ne pas serrer excessivement car ceci pourrait provoquer lcrasement du tube en cuivre. 7. Enfiler lcrou et la bague de compression sur le tube en cuivre comme on le voit sur lillustration. Insrer lextrmit du tube aussi loin que possible dans louverture de sortie du robinet. Visser lcrou de compression sur le raccord de sortie avec une cl molette. Ne pas serrer excessivement. 8. Placer le bout libre du tube dans un contenant ou vier et OUVRIR le robinet principal darrive deau et laisser leau scouler par le tube jusqu ce que leau soit limpide. FERMER le robinet principal darrive deau. Enrouler le tube en cuivre.

A B

A. Renflement B. crou (fourni)

4. OUVRIR le robinet darrt. 5. Inspecter pour rechercher les fuites. Serrer tous les raccords (y compris les raccordements de la valve dentre deau) ou les crous qui coulent.

Achever linstallation

Raccordement au rfrigrateur Style 1


1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Retirer et jeter le bouchon en nylon noir du tuyau deau gris larrire du rfrigrateur. 3. Si le tuyau gris fourni avec le rfrigrateur n'est pas assez long, un raccord de " x " (6,35 mm x 6,35 mm) est ncessaire pour connecter le conduit pour l'eau une canalisation d'eau existante de la maison. Enfiler lcrou fourni dans le joint lextrmit du tube de cuivre. REMARQUE : Serrer lcrou la main. Ensuite le serrer avec une cl deux tours de plus. Ne pas serrer excessivement.

AVERTISSEMENT

Risque de choc lectrique Brancher sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Le non-respect de ces instructions peut causer un dcs, un incendie ou un choc lectrique.
1. Brancher sur une prise 3 alvoles relie la terre. 2. Vider le systme deau. Voir Prparer le systme d'eau ou Distributeurs d'eau et de glaons. REMARQUE : Une priode dattente allant jusqu 24 heures peut tre ncessaire avant que lappareil commence produire des glaons.

A. Conduit vers le rfrigrateur B. crou (fourni) C. Renflement D. Raccord (fourni)

E. Virole ( acheter) F. crou ( acheter) G. Canalisation d'eau du domicile

20

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 22 of 33

UTILISATION DU RFRIGRATEUR
Utilisation des commandes
Pour votre commodit, les commandes du rfrigrateur sont prrgles l'usine. Lors de l'installation initiale du rfrigrateur, s'assurer que les commandes sont encore prrgles. La commande du rfrigrateur et celle du conglateur devraient toutes les deux se trouver aux rglages moyens. IMPORTANT : Votre produit ne se refroidira pas si la commande du rfrigrateur est sur OFF (arrt).

CONDITION/RAISON : RFRIGRATEUR trop froid Rglages incorrects pour les conditions existantes RFRIGRATEUR trop tide Utilisation frquente ou pice trs chaude CONGLATEUR trop froid Rglages incorrects pour les conditions existantes CONGLATEUR trop tide/trop peu de glaons Utilisation frquente ou utilisation intensive de glaons

RGLAGE DE TEMPRATURE : RFRIGRATEUR Commande 1 plus lev RFRIGRATEUR Commande 1 plus bas CONGLATEUR Commande 1 plus lev CONGLATEUR Commande 1 plus bas

La commande du rfrigrateur rgle la temprature du compartiment de rfrigration. La commande du conglateur rgle la temprature du compartiment de conglation. Attendre 24 heures avant d'ajouter des aliments dans le rfrigrateur. Si on ajoute des aliments avant que le rfrigrateur ne soit compltement refroidi, les aliments risquent de s'abmer. REMARQUE : Ajuster les commandes du rfrigrateur et du conglateur un rglage plus lev (plus froid) que le rglage recommand ne refroidira pas les compartiments plus rapidement.

Commandes numriques
REMARQUE : Les points de rglage recommands par l'usine sont 0F (-18C) pour le conglateur et 37F (3C) pour le rfrigrateur. Pour mettre en marche le rfrigrateur et voir les points de rglage : Appuyer sur la touche POWER (ON/OFF - MARCHE/ARRT) pendant 2 secondes.

Autres caractristiques du tableau de commande


D'autres caractristiques se trouvent sur le tableau de commande dans la partie suprieure du compartiment de rfrigration.

Max Cool (refroidissement maximum)


La caractristique Max Cool est utile lors de priodes d'utilisation intensive de glaons, de l'ajout d'un grand nombre d'aliments ou de l'lvation temporaire de la temprature de la pice. Appuyer sur la touche MAX COOL pour activer la caractristique de refroidissement maximum. Le tmoin lumineux Max Cool demeure allum pendant 24 heures moins d'tre teint manuellement. REMARQUE : L'affichage de la temprature ne change pas. Au bout de 24 heures, le rfrigrateur revient aux points de rglage de la temprature prcdents.

Pour voir les tempratures en Celsius : Appuyer sur la touche C SELECT. Le tmoin lumineux s'allume. Pour afficher nouveau les degrs Fahrenheit, appuyer nouveau sur la touche C SELECT.

Production acclre de glaons (sur certains modles)


Cette caractristique est utile lors de priodes temporaires d'utilisation intense de glaons en augmentant la production de glaons sur une priode de 24 heures. Appuyer sur la touche OPTIMICE pour activer la caractristique OptimIce. Le rglage OptimIce demeure activ pendant 24 heures moins d'tre teint manuellement.

REMARQUE : Si la temprature du conglateur est infrieure zro, le signe ngatif ct de l'afficheur du conglateur s'allume.

Ajustement des commandes


Les rglages indiqus la section prcdente devraient tre corrects pour une utilisation domestique normale du rfrigrateur. Les rglages sont faits correctement lorsque le lait ou le jus sont aussi froids que vous l'aimez et lorsque la crme glace est ferme. S'il est ncessaire d'ajuster les tempratures dans le rfrigrateur ou le conglateur, appuyer sur la touche PLUS (+) ou MOINS (-) du rfrigrateur ou du conglateur jusqu' ce que la temprature dsire soit atteinte. Utiliser les rglages indiqus dans le tableau qui suit comme guide. Attendre au moins 24 heures entre les ajustements.

Si une production accrue de glaons est dsire en tout temps, rgler la commande du conglateur une valeur plus froide. Le rglage du conglateur une temprature plus froide peut rendre certains aliments, comme la crme glace, plus durs.

Temperature System (systme de temprature)


La caractristique Temperature System vous indique si le compresseur ou le ventilateur d'vaporation fonctionne. Il est normal que le tmoin lumineux soit allum.

21

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 23 of 33

Commande de temprature dans le tiroir convertible


La commande peut tre ajuste pour un refroidissement appropri des viandes ou des lgumes. Lair lintrieur du contenant est refroidi pour viter les petits espaces de conglation et peut tre rgl pour garder les viandes aux tempratures de conservation de 28 32F (de -2 0C) recommandes par lOffice national du btail et des viandes. Le tiroir convertible pour lgumes/viande est prrgl au rglage pour viande le plus bas. Conservation de la viande : Rgler la commande sur l'un des trois rglages MEAT (viande) pour conserver la viande sa temprature de conservation optimale. Conservation des lgumes : Rgler la commande VEG (lgumes) pour conserver les lgumes leurs tempratures de conservation optimales. REMARQUE : Si les aliments commencent geler, dplacer la commande vers la gauche (moins froid). Ne pas oublier d'attendre 24 heures entre les ajustements.

Distributeurs d'eau et de glaons


(sur certains modles)
Selon votre modle, les distributeurs d'eau et de glaons peuvent comporter une ou plusieurs des caractristiques suivantes : un plateau de distributeur amovible, une lampe spciale qui s'allume l'occasion de l'utilisation du distributeur, ou une option de verrouillage pour viter une distribution non-intentionnelle. REMARQUES : Le systme de distribution ne fonctionne pas lorsque la porte du conglateur est ouverte.

Rglage de l'humidit dans le bac lgumes


(sur certains modles)
On peut contrler le degr d'humidit dans le bac lgumes tanche. La commande peut tre ajuste n'importe quel rglage entre LOW et HIGH. LOW/bas (ouvert) pour une meilleure conservation des fruits et lgumes pelures. HIGH/haut (ferm) pour une meilleure conservation des lgumes feuilles frais.

Aprs avoir connect le rfrigrateur une source dalimentation en eau, vidanger le systme deau. Utiliser un rcipient robuste pour appuyer sur le levier du distributeur deau pendant 5 secondes, puis relcher pendant 5 secondes. Rpter lopration jusqu ce que leau commence couler. Une fois que leau commence couler, rpter lopration (appui sur le levier du distributeur pendant 5 secondes puis relchement pendant 5 secondes) pendant 5 minutes supplmentaires. Ceci permettra dvacuer lair du filtre et du systme de distribution deau. Une vidange supplmentaire peut tre ncessaire dans certains domiciles. Pendant l'vacuation de l'air du systme, de l'eau peut gicler du distributeur. Accorder 24 heures pour que le rfrigrateur se refroidisse et refroidisse l'eau. Accorder 24 heures pour produire la premire quantit de glaons. Jeter les trois premires quantits de glaons produites.

Le distributeur d'eau
IMPORTANT : Puiser une quantit suffisante d'eau chaque semaine pour maintenir un approvisionnement frais.

Compartiment froid de la porte


(sur certains modles)
De l'air froid du conglateur passe directement dans le compartiment de la porte du rfrigrateur situ sous les vents. REMARQUE : Le compartiment produits laitiers et le portecanettes ne sont pas associs la caractristique Compartiment froid de la porte.

Distribution d'eau :
1. Appuyer un verre rsistant contre la plaque du distributeur d'eau. REMARQUES :

Pendant le puisage de l'eau et les 3 secondes suivant l'arrt de la distribution, l'affichage numrique indique la quantit d'eau distribue (en onces). Pour passer des onces aux tasses, appuyer simultanment sur ICE et LOCKOUT jusqu' ce que le distributeur mette un bip aprs 3 secondes. Pour passer des tasses aux litres, appuyer sur les boutons nouveau pendant 3 secondes. Pour revenir aux onces, rpter la procdure une troisime fois.

Commande du compartiment froid de la porte


La commande du compartiment froid de la porte se trouve sur le ct gauche du compartiment de rfrigration.

2. Retirer le verre pour arrter la distribution.

Le distributeur de glaons
La glace tombe du bac d'entreposage de la machine glaons dans le conglateur lorsqu'on appuie sur la plaque du distributeur. Le systme de distribution ne fonctionne pas lorsque la porte du conglateur est ouverte. Pour teindre la machine glaons, voir Machine glaons et bac d'entreposage. La machine glaons peut produire la fois de la glace concasse et des glaons. L'cran affiche CRUSHED (concasse) ou CUBED (glaons) et indique le type de glace slectionn. Pour modifier le rglage, appuyer sur le bouton ICE (glace) avant la distribution de glace. Pour de la glace concasse, les glaons sont concasss avant d'tre distribus. Cette action peut causer un court dlai lors de la distribution de glace concasse. Le bruit du broyeur de glaons est normal et la dimension des morceaux de glace peut varier. Lorsqu'on passe du mode glace concasse au mode glaons, quelques onces de glace concasse sont distribues avec les premiers glaons.

A
A. Commande du compartiment froid de la porte

Dplacer le bouton de commande du compartiment froid de la porte vers la gauche pour rduire la circulation d'air froid dans le compartiment et le rendre ainsi moins froid. Dplacer le bouton de commande du compartiment froid de la porte vers la droite pour augmenter la circulation d'air froid dans le compartiment et le rendre ainsi plus froid.

22

Case 2:12-cv-00125-TLN-JFM Distribution de glace :

Document Filed 03/12/12 Page 24 of 33 18-4 Appuyer sur LOCKOUT (verrouillage) pendant 3 secondes
pour verrouiller le distributeur. Lorsque le distributeur est verrouill, LOCKING (verrouillage) apparat sur l'cran d'affichage et le tmoin lumineux bleu autour du bouton LOCKOUT (verrouillage) clignote. Lorsque le distributeur est verrouill, le tmoin lumineux passe au rouge pendant quelques secondes, puis s'teint.

1. Appuyer sur le bouton appropri pour slectionner le type de glace dsir.

AVERTISSEMENT

Risque de coupure Utiliser un verre robuste pour prendre des glaons. Le non-respect de cette instruction peut causer des coupures.
2. Appuyer un verre robuste contre la plaque du distributeur de glaons. Tenir le verre prs de l'ouverture du distributeur pour que les glaons ne tombent pas ct du verre. IMPORTANT : Il n'est pas ncessaire d'exercer une pression importante sur la plaque pour activer le distributeur de glaons. Une pression forte ne donne pas une distribution plus rapide de glaons ou des quantits plus grandes. 3. Retirer le verre pour arrter la distribution. REMARQUE : La distribution de glaons peut se poursuivre pendant 10 secondes aprs que le verre a t loign de la plaque. Le distributeur peut continuer faire du bruit pendant quelques secondes aprs la distribution.

Appuyer nouveau sur LOCKOUT pour dverrouiller le distributeur. Lorsque le distributeur est en cours de dverrouillage, UNLOCKING (dverrouillage) apparat sur l'cran d'affichage et le tmoin lumineux rouge autour du bouton LOCKOUT (verrouillage) clignote. Lorsque le distributeur est dverrouill, le tmoin lumineux passe au bleu pendant quelques secondes, puis s'teint.

Machine glaons et bac d'entreposage


Mise en marche/arrt de la machine glaons
Style 1 : Le commutateur On/Off (marche/arrt) se trouve dans la partie suprieure droite du compartiment de conglation.

Pour mettre en marche la machine glaons, glisser la commande la position ON ( gauche). Pour un arrt manuel, glisser la commande la position OFF ( droite).

Plateau de distributeur amovible (sur certains modles)


Le distributeur peut comporter un petit plateau dans la partie infrieure du distributeur. Il est conu pour rcuprer les lgers renversements et permettre un nettoyage facile. Le plateau peut tre enlev du distributeur et transport jusqu' l'vier pour tre vid ou nettoy. REMARQUE : Il n'y a pas de conduit d'coulement dans le plateau. Lorsque le plateau est rempli deau, il doit tre retir et vid.

Style 2 : Le commutateur On/Off (marche/arrt) se trouve sur la machine glaons, derrire la porte du couvercle de la machine glaons.

La lampe du distributeur (sur certains modles)


Lorsqu'on utilise le distributeur, la lampe s'allume automatiquement. Pour avoir la lumire allume en permanence, slectionner ON ou AUTO. ON (marche) : Appuyer sur LIGHT (lumire) pour allumer la lampe du distributeur. AUTO : Appuyer sur LIGHT une deuxime fois pour slectionner le mode AUTO. La lampe du distributeur s'ajustera automatiquement pour clairer plus ou moins en fonction de la clart de la pice. OFF (arrt) : Appuyer sur LIGHT une troisime fois pour teindre la lampe du distributeur. Les lampes du distributeur sont des DEL qui ne peuvent pas tre remplaces. Si les lampes du distributeur ne fonctionnent pas, s'assurer que le dtecteur de lumire n'est pas bloqu (en mode AUTO). Voir la section Dpannage pour plus d'informations.

Pour mettre en marche la machine glaons, tourner le commutateur la position ON (en haut). Pour un arrt manuel, tourner le commutateur la position OFF (en bas).

Le verrouillage du distributeur (sur certains modles)


Le distributeur peut tre verrouill pour un nettoyage facile ou pour viter la distribution involontaire par de jeunes enfants ou des animaux de compagnie. REMARQUE : La fonction de verrouillage n'interrompt pas l'alimentation lectrique l'appareil, la machine glaons ou la lampe du distributeur. Elle sert simplement dsactiver les distributeurs de glaons et d'eau. Pour teindre la machine glaons, voir Machine glaons et bac d'entreposage.

REMARQUE : La machine glaons s'arrte automatiquement. Les dtecteurs de la machine glaons arrtent automatiquement la production de glaons lorsque le bac d'entreposage est plein ou que la porte du conglateur est ouverte, mais la commande reste la position ON (marche). NOTER : Accorder 24 heures pour produire la premire quantit de glaons. Jeter les trois premires quantits de glaons produites.

La qualit de vos glaons dpend de la qualit de l'eau fournie votre machine glaons. viter de brancher la machine glaons un approvisionnement d'eau adoucie. Les produits chimiques adoucisseurs d'eau (tels que le sel) peuvent endommager des pices de la machine glaons et causer une pitre qualit des glaons. Si une alimentation d'eau adoucie ne peut pas tre vite, s'assurer que l'adoucisseur d'eau fonctionne bien et qu'il est bien entretenu.

23

Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 25 Ne pas utiliser un objet pointu pour briser les glaons dans le bac ou le seau. Cette action peut endommager le rcipient Filtre eau sans indicateur lumineux glaons et le mcanisme du distributeur. (sur certains modles)
Ne pas garder quoi que ce soit sur le dessus ou dans la machine glaons ou dans le bac d'entreposage.

of 33

Pour retirer et rinstaller le bac d'entreposage de glaons


1. Tenir la base du bac d'entreposage deux mains et appuyer sur le bouton pour dgager et sortir le bac. REMARQUE : Il n'est pas ncessaire de tourner la commande de la machine glaons la position OFF lorsqu'on enlve le bac d'entreposage. Le couvercle du dtecteur (porte clapet) sur la paroi gauche du conglateur interrompt la production de glaons lorsque la porte est ouverte ou que le bac d'entreposage a t enlev. 2. Rinstaller le bac d'entreposage sur la porte et appuyer vers le bas pour s'assurer qu'il est bien en place.

Si votre rfrigrateur nest pas muni du tmoin lumineux de filtre eau, vous devez changer la cartouche du filtre eau tous les 6 mois selon la qualit de leau et lutilisation. Si le dbit d'eau au distributeur d'eau ou la machine glaons diminue de faon marque avant que 6 mois ne se soient couls, remplacer le filtre eau plus souvent.

Remplacement du filtre eau


1. Appuyer sur le bouton d'jection pour librer le filtre de la grille de la base. 2. Tirer sur le filtre tout droit vers l'extrieur. 3. Tourner le couvercle dans le sens antihoraire pour l'enlever du filtre. IMPORTANT : Ne pas jeter le couvercle. Il fait partie de votre rfrigrateur. Conserver le couvercle pour l'utiliser avec le filtre de rechange. 4. Aligner l'arte sur le couvercle avec la flche sur le nouveau filtre et tourner le couvercle jusqu' ce qu'il s'enclenche en place. REMARQUE : Il est possible de faire fonctionner le distributeur sans utiliser de filtre. L'eau ne sera pas filtre. Simplement insrer le couvercle tout droit dans la grille de la base et le tourner jusqu' ce qu'il soit bien en place.

Systme de filtration de l'eau


Ne pas utiliser pour le filtrage d'une eau microbiologiquement pollue ou de qualit inconnue en l'absence d'un dispositif de dsinfection adquat avant ou aprs le systme.

5. Enlever les couvercles des anneaux d'tanchit. S'assurer que les anneaux d'tanchit sont toujours en place une fois que les couvercles sont retirs. 6. Enfoncer le filtre dans la grille de la base. Le bouton d'jection ressortira lorsque le filtre sera compltement engag. 7. Vidanger le systme de distribution d'eau. Voir Distributeurs d'eau et de glaons.

Tmoin lumineux de l'tat du filtre eau (sur certains modles)


Le tmoin lumineux de ltat du filtre eau et l'cran d'affichage vous aident savoir quand changer le filtre eau. Le filtre doit tre remplac au moins tous les 6 mois selon la qualit de leau et lutilisation. Appuyer sur le bouton FILTER (filtre) pour connatre l'tat du filtre eau. Si le filtre est nouveau : Vous devez appuyer sur FILTER (filtre) pour visualiser l'tat du filtre. Pendant quelques secondes, le tmoin lumineux sera bleu et l'cran d'affichage indiquera quelle est la dure de vie rsiduelle du filtre (pourcentage). S'il est presque temps de changer le filtre : Le tmoin lumineux s'allumera automatiquement et restera allum, en jaune. Les mots ORDER FILTER (commander un filtre) apparatront sur l'cran d'affichage. Appuyer sur FILTER (filtre) pour visualiser la dure de vie rsiduelle du filtre (pourcentage). Vous devez commander le filtre de rechange appropri. Voir Accessoires. S'il est temps de changer le filtre : Le tmoin lumineux restera allum et la couleur passera rouge. Les mots REPLACE FILTER (remplacer le filtre) et HOLD BUTTON TO RESET (enfoncer le bouton pour rinitialiser) apparatront sur l'cran d'affichage jusqu' ce que le filtre ait t remplac et que le tmoin lumineux de l'tat du filtre ait t rinitialis. Pour rinitialiser le tmoin de l'tat du filtre eau : Aprs avoir remplac le filtre, rinitialiser le tmoin lumineux de l'tat du filtre en appuyant sur le bouton FILTER (filtre) pendant 3 secondes. Le tmoin lumineux de l'tat du filtre clignotera en rouge et passera bleu, puis s'teindra une fois le systme rinitialis.

ENTRETIEN DU RFRIGRATEUR
Nettoyage

AVERTISSEMENT

Risque d'explosion Utiliser un produit de nettoyage ininflammable. Le non-respect de cette instruction peut causer un dcs, une explosion ou un incendie.
Les sections de rfrigration et de conglation se dgivrent automatiquement. Toutefois, nettoyer les deux sections environ une fois par mois pour viter une accumulation d'odeurs. Essuyer les renversements immdiatement. IMPORTANT : Comme lair circule entre les deux sections, toutes les odeurs formes dans une section seront transfres lautre. Vous devez nettoyer fond les deux sections pour liminer les odeurs. Pour viter le transfert d'odeurs et l'asschement des aliments, envelopper ou recouvrir hermtiquement les aliments.

24

Case 2:12-cv-00125-TLN-JFM Nettoyage de votre rfrigrateur :

Document 18-4 Filedla 03/12/12 Page 26 of 33 Replacer grille de la base lorsquon a termin.
5. Brancher le rfrigrateur ou reconnecter la source de courant lectrique.

REMARQUE : Ne pas utiliser des nettoyants abrasifs tels que les nettoyants vitre en atomiseurs, nettoyants rcurer, liquides inflammables, cires nettoyantes, dtergents concentrs, eau de Javel ou nettoyants contenant du ptrole sur les pices en plastique, les garnitures intrieures et de portes ou les joints de portes. Ne pas utiliser d'essuie-tout, tampons rcurer ou autres outils de nettoyage abrasifs. 1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Laver la main, rincer et scher les pices amovibles et les surfaces internes fond. Utiliser une ponge propre ou un linge doux et un dtergent doux dans de l'eau tide. 3. Laver les surfaces extrieures en acier inoxydable ou en mtal peint avec une ponge propre ou un linge doux et un dtergent doux dans de l'eau tide. 4. Le condenseur n'a pas besoin d'tre nettoy souvent dans des conditions de fonctionnement normales. Si l'environnement est particulirement graisseux, poussireux, ou s'il y a des animaux domestiques dans la maison, le condenseur devrait tre nettoy tous les deux ou trois mois pour assurer une efficacit maximum. Si vous avez besoin de nettoyer le condenseur :

Remplacement des ampoules dclairage


REMARQUE : Toutes les ampoules ne conviendront pas votre rfrigrateur. Sassurer de faire le remplacement par une ampoule de grosseur, de forme et de puissance semblables. Sur certains modles, la lampe du distributeur demande une ampoule pour service intense de 10 watts. Toutes les autres lampes demandent une ampoule de 40 watts. Les ampoules de remplacement sont disponibles chez votre marchand. 1. Dbrancher le rfrigrateur ou dconnecter la source de courant lectrique. 2. Enlever le protecteur dampoule sil y a lieu. REMARQUE : Pour nettoyer le protecteur dampoule, le laver leau tide et avec un dtergent liquide. Bien rincer et scher le protecteur dampoule. 3. Enlever lampoule dclairage et la remplacer par une de mme taille, forme et puissance. 4. Replacer le protecteur dampoule s'il y a lieu. 5. Brancher le rfrigrateur ou reconnecter la source de courant lectrique.

Retirer la grille de la base. Utiliser un aspirateur brosse douce pour nettoyer la grille, les endroits ouverts derrire la grille et la surface l'avant du condenseur.

DPANNAGE
Essayer dabord les solutions suggres ici ou visiter notre site Internet et la FAQ (foire aux questions) pour viter le cot dun appel de service. Aux .-U., www.kitchenaid.com Au Canada, www.kitchenaid.ca

Fonctionnement du rfrigrateur

Le rfrigrateur ne fonctionne pas

Les commandes sont-elles sur ON (marche)? S'assurer que les commandes du rfrigrateur sont sur ON (marche). Voir Utilisation des commandes. S'agit-il d'une nouvelle installation? Accorder 24 heures aprs l'installation pour que le rfrigrateur se refroidisse compltement. REMARQUE : Le fait d'ajuster les commandes de temprature sur le rglage le plus froid ne refroidira pas le compartiment plus rapidement.

AVERTISSEMENT

Le moteur semble fonctionner excessivement


Risque de choc lectrique Brancher sur une prise 3 alvoles relie la terre. Ne pas enlever la broche de liaison la terre. Ne pas utiliser un adaptateur. Ne pas utiliser un cble de rallonge. Le non-respect de ces instructions peut causer un dcs, un incendie ou un choc lectrique.

Il se peut que votre nouveau rfrigrateur fonctionne plus longtemps que l'ancien grce son compresseur haute efficacit et ses ventilateurs. L'appareil peut fonctionner plus longtemps encore si la temprature de la pice est chaude, si une importante quantit de nourriture y est ajoute, si les portes sont frquemment ouvertes ou si elles ont t laisses ouvertes.

Le rfrigrateur est bruyant


Le bruit des rfrigrateurs a t rduit au cours des annes. Du fait de cette rduction, il est possible d'entendre des bruits intermittents venant de votre nouveau rfrigrateur qui n'avaient pas t dcels avec votre ancien modle. Voici une liste des sons normaux accompagns d'une explication. Bourdonnement - entendu lorsque le robinet d'arrive d'eau s'ouvre pour remplir la machine glaons

Le cordon d'alimentation lectrique est-il dbranch? Brancher sur une prise 3 alvoles relie la terre. La prise lectrique fonctionne-t-elle? Brancher une lampe pour voir si la prise fonctionne. Un fusible est-il grill ou un disjoncteur s'est-il dclench? Remplacer le fusible ou renclencher le disjoncteur. Si le problme persiste, appeler un lectricien.

Pulsation - les ventilateurs/le compresseur se rglent afin d'optimiser la performance

25

2:12-cv-00125-TLN-JFM Document Cliquetis -Case coulement de liquide rfrigrant, mouvement des conduites d'eau ou d'objets poss sur le dessus du rfrigrateur
Grsillement/gargouillement - de l'eau tombe sur l'lment de chauffage durant le programme de dgivrage Bruit d'clatement - contraction/expansion des parois internes, particulirement lors du refroidissement initial Bruit d'coulement d'eau - peut tre entendu lorsque la glace fond lors du programme de dgivrage et que l'eau s'coule dans le plateau de dgivrage Grincement/craquement - se produit lorsque la glace est jecte du moule glaons

18-4 Filed 03/12/12 Page 27 of 33 Une importante quantit d'aliments a-t-elle t ajoute?
Accorder quelques heures pour que le rfrigrateur revienne sa temprature normale. Les rglages sont-ils corrects pour les conditions existantes? Ajuster les commandes un cran plus froid. Vrifier la temprature au bout de 24 heures. Voir Utilisation des commandes.

Il existe une accumulation d'humidit l'intrieur


REMARQUE : Une certaine accumulation d'humidit est normale. La pice est-elle humide? Ceci contribue l'accumulation de l'humidit.

Les portes ne ferment pas compltement


La porte est-elle bloque en position ouverte? Dplacer les emballages d'aliments pour librer la porte. Un compartiment ou une tablette bloquent-ils le passage? Replacer le compartiment ou la tablette en position correcte.

Porte(s) ouverte(s) souvent ou laisse(s) ouverte(s)? Ceci permet l'air humide de pntrer dans le rfrigrateur. Minimiser les ouvertures de porte et garder les portes compltement fermes.

Glaons et eau
La machine glaons ne produit pas ou pas suffisamment de glaons

Les portes sont difficiles ouvrir

AVERTISSEMENT

Le rfrigrateur est-il connect l'alimentation en eau et le robinet d'arrt d'eau est-il ouvert? Brancher le rfrigrateur l'alimentation en eau et ouvrir le robinet d'arrt d'eau compltement. La canalisation de la source d'eau du domicile comportet-elle une dformation? Une dformation dans la canalisation peut rduire l'coulement d'eau. Redresser la canalisation d'eau. La machine glaons est-elle allume? S'assurer que le bras de commande en broche ou l'interrupteur (selon le modle) est en position ON. S'agit-il d'une nouvelle installation? Attendre 24 heures aprs l'installation pour le commencement de la production de glaons. Attendre 72 heures pour la production complte de glaons. Une grande quantit de glaons vient-elle d'tre enleve? Attendre 24 heures pour que la machine glaons produise plus de glaons. Un glaon est-il coinc dans le bras jecteur? Enlever le glaon du bras jecteur avec un ustensile en plastique. Un systme de filtration de l'eau osmose inverse est-il connect votre canalisation d'eau froide? Ceci peut diminuer la pression de l'eau. Voir Spcifications de l'alimentation en eau.

Risque d'explosion Utiliser un produit de nettoyage ininflammable. Le non-respect de cette instruction peut causer un dcs, une explosion ou un incendie.

Les joints collent-ils ou sont-ils sales? Nettoyer les joints au savon doux et l'eau tide.

Les ampoules ne fonctionnent pas


Une ampoule est-elle desserre dans la douille ou grille? Voir Remplacement des ampoules d'clairage. La lumire du distributeur est-elle rgle OFF (arrt)? La lumire du distributeur fonctionne seulement lorsqu'on a appuy sur les leviers. Si on dsire que la lumire du distributeur reste allume en permanence, rgler la lumire du distributeur ON (allume), ou NIGHT LIGHT (veilleuse) ou AUTO ou HALF (luminosit rduite de moiti) ou DIM (faible luminosit). Voir Distributeurs d'eau et de glaons. La lumire du distributeur est-elle rgle NIGHT LIGHT (veilleuse) ou AUTO? Si le distributeur est rgl au mode NIGHT LIGHT (veilleuse) ou AUTO, s'assurer que le dtecteur de la lumire du distributeur n'est pas bloqu. Voir Distributeurs d'eau et de glaons.

Les glaons sont creux ou petits


REMARQUE : Cela indique une faible pression de l'eau. La valve de la canalisation d'eau n'est-elle pas compltement ouverte? Ouvrir la valve d'eau compltement.

Temprature et humidit
La temprature est trop leve

La canalisation de la source d'eau du domicile comportet-elle une dformation? Une dformation dans la canalisation peut rduire l'coulement d'eau. Redresser la canalisation d'eau. Un systme de filtration de l'eau osmose inverse est-il connect votre canalisation d'eau froide? Ceci peut diminuer la pression de l'eau. Voir Spcifications de l'alimentation en eau. Reste-t-il des questions concernant la pression de l'eau? Appeler un plombier agr et qualifi.

S'agit-il d'une nouvelle installation? Accorder 24 heures aprs l'installation pour que le rfrigrateur se refroidisse compltement. Porte(s) ouverte(s) souvent ou laisse(s) ouverte(s)? Ceci permet l'air chaud de pntrer dans le rfrigrateur. Minimiser les ouvertures de porte et garder les portes compltement fermes.

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Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 28 of 33


Got, odeur ou couleur grise des glaons

Le distributeur d'eau ne fonctionne pas correctement

Les raccords de plomberie sont-ils neufs? Des raccords de plomberie neufs peuvent causer une dcoloration et un mauvais got des glaons. Les glaons ont-ils t gards trop longtemps? Jeter les glaons. Laver le compartiment glaons. Accorder 24 heures pour la fabrication de nouveaux glaons. Y a-t-il un transfert d'odeurs de nourriture? Utiliser des emballages tanches l'air et l'humidit pour conserver les aliments. L'eau contient-elle des minraux (tels que le soufre)? L'installation d'un filtre peut tre requise afin d'enlever les minraux. Y a-t-il un filtre eau install sur le rfrigrateur? Une dcoloration grise ou fonce de la glace indique que le systme de filtration de l'eau a besoin d'un rinage additionnel.

Porte du conglateur compltement ferme? Bien fermer la porte. Si elle ne ferme pas compltement, voir Les portes ne ferment pas compltement. Le rfrigrateur est-il connect l'alimentation en eau et le robinet d'arrt d'eau est-il ouvert? Brancher le rfrigrateur l'alimentation en eau et ouvrir le robinet d'arrt d'eau compltement. La pression de l'eau est-elle infrieure 30 lb/po (207 kPa)? La pression de l'eau du domicile dtermine l'coulement d'eau du distributeur. Voir Spcifications de l'alimentation en eau. Dformation du conduit de canalisation d'eau du domicile? Redresser la canalisation d'eau. S'agit-il d'une nouvelle installation? Rincer et remplir le systme de distribution d'eau. Un filtre eau est-il install sur le rfrigrateur? Le filtre peut tre obstru ou install incorrectement. Un systme de filtration de l'eau osmose inverse est-il connect votre canalisation d'eau froide? Voir Spcifications de l'alimentation en eau.

Le distributeur de glaons ne fonctionne pas correctement

Porte du conglateur compltement ferme? Bien fermer la porte. Si elle ne ferme pas compltement, voir Les portes ne ferment pas compltement. Le bac glaons est-il bien install? S'assurer que le bac glaons est fermement en place. S'agit-il d'une nouvelle installation? Attendre 24 heures aprs l'installation pour le commencement de la production de glaons. Attendre 72 heures pour une production complte de glaons. Glaons coincs dans la chute de distribution? Utiliser un ustensile en plastique pour dgager la chute. Les mauvais glaons ont-ils t ajouts au bac? Utiliser seulement des glaons produits par la machine glaons actuelle. La glace a-t-elle fondu autour de la tige (spirale en mtal) dans le bac glaons? Vider le bac glaons. Utiliser de leau tide pour faire fondre la glace si ncessaire.

De l'eau suinte du distributeur


REMARQUE : Il est normal de constater une ou deux gouttes d'eau aprs la distribution d'eau. Le verre n'a pas t maintenu sous le distributeur assez longtemps? Maintenir le verre sous le distributeur 2 3 secondes aprs avoir relch le levier du distributeur.

S'agit-il d'une nouvelle installation? Vidanger le systme de distribution d'eau. Voir Prparation du systme d'eau ou Distributeurs d'eau et de glaons. Le filtre eau a-t-il t rcemment chang? Vidanger le systme de distribution d'eau. Voir Prparation du systme d'eau ou Distributeurs d'eau et de glaons.

L'eau du distributeur n'est pas assez froide


REMARQUE : L'eau du distributeur est refroidie seulement 50F (10C). S'agit-il d'une nouvelle installation? Attendre 24 heures aprs l'installation pour que l'alimentation d'eau refroidisse compltement.

AVERTISSEMENT

Une grande quantit d'eau a-t-elle rcemment t distribue? Attendre 24 heures pour que l'alimentation d'eau refroidisse compltement. N'a-t-on pas rcemment distribu de l'eau? Le premier verre d'eau peut ne pas tre froid. Jeter le premier verre d'eau. Le rfrigrateur est-il branch l'arrive d'eau froide? S'assurer que le rfrigrateur est branch l'arrive d'eau froide. Voir Spcifications de l'alimentation en eau.

Risque de coupure Utiliser un verre robuste pour prendre des glaons. Le non-respect de cette instruction peut causer des coupures.

Le distributeur de glaons se bloque-t-il lorsqu'il distribue de la glace concasse? Changer le rglage crushed (glace concasse) pour le rglage cubed (glaons). Si les glaons sont correctement distribus, abaisser le bouton crushed pour obtenir de la glace concasse et reprendre la distribution. Le bras de distribution a-t-il t retenu trop longtemps? Les glaons cesseront d'tre distribus lorsque le bras est retenu trop longtemps. Attendre 3 minutes pour que le moteur du distributeur soit rgl de nouveau avant d'tre utilis.

ACCESSOIRES
Pour commander des filtres de rechange, composer le 1-800-442-9991 et demander le numro de pice indiqu ci-dessous ou contacter votre marchand autoris KitchenAid. Au Canada, composer le 1-800-807-6777. Nettoyant et poli pour acier inoxydable : Commander la pice N 4396920 Cartouche du filtre de la base standard : Commander la pice N 4396841 (T2RFWG2 et P2RFWG2) Au Canada, commander la pice N 4396841B (T2RFWG2 et P2RFWG2)

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Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 29 of 33

FEUILLES DE DONNES SUR LA PERFORMANCE


Systme de filtration d'eau de la grille de la base
Modle T2WG2L/T2RFWG2 Capacit 200 gallons (757 litres) Modle T2WG2/T2RFWG2 Capacit 200 gallons (757 litres)
Produit test et certifi par NSF International en vertu de la norme NSF/ANSI 42 (rduction du got et de l'odeur du chlore, et particules de classe II*) et en vertu de la norme NSF/ANSI 53 (rduction de mercure, benzne, toxaphne, O-dichlorobenzne et carbofurane). Ce produit a t test selon les normes NSF/ANSI 42 et 53 pour la rduction des substances numres ci-dessous. La concentration des substances indiques dans l'eau entrant dans le systme a t rduite une concentration moindre ou gale la limite permissible pour l'eau qui quitte le systme, tel que spcifi dans les normes NSF/ANSI 42 et 53.
Rd. de substances Effets esthtiques Chlore got/odeur Particules (classe II*) Rduction des contaminants Plomb : pH 6,5*** Plomb : pH 8,5*** Mercure : pH 6,5 Mercure : pH 8,5 Benzne O-Dichlorobenzne Toxaphne Carbofurane Critres de rduction NSF
rduction de 50 % rduction de 85 %

Critres de rduction NSF 0,010 mg/L 0,010 mg/L 0,002 mg/L 0,002 mg/L 0,005 mg/L 0,6 mg/L 0,003 mg/L 0,04 mg/L

Affluent moyen 2,0182 mg/L 1333333 #/mL Affluent moyen 0,1533 mg/L 0,1400 mg/L 0,0058 mg/L 0,0059 mg/L 0,0154 mg/L 1,7571 mg/L 0,015 mg/L 0,0819 mg/L

Effluent maximal 0,06 mg/L Au moins 10 000 particules/mL 6600 #/mL** Concentration dans l'eau Effluent traiter maximal 0,15 mg/L 10 % 0,0005 mg/L 0,15 mg/L 10 % 0,0007 mg/L 0,006 mg/L 10 % 0,0002 mg/L 0,006 mg/L 10 % 0,0005 mg/L 0,015 mg/L 10 % 0,0012 mg/L 1,8 mg/L 10 % 0,0250 mg/L 0,015 mg/L 10 % 0,001 mg/L 0,08 mg/L 10 % 0,0400 mg/L

Concentration dans l'eau traiter 2,0 mg/L 10 %

Effluent moyen 0,0536 mg/L 2325 #/mL Effluent moyen 0,0005 mg/L 0,0006 mg/L 0,0002 mg/L 0,0003 mg/L 0,0006 mg/L 0,0066 mg/L 0,001 mg/L 0,0213 mg/L

% de rd. minimale 97,03 99,51 % de rd. minimale 99,67 99,50 96,54 91,57 92,22 98,58 93,33 51,13

% de rd. moyenne 97,34 99,83 % de rd. moyenne 99,67 99,57 96,54 94,92 96,34 99,63 93,33 74,00

Paramtres de test : pH = 7,5 0,5 moins d'indications contraires. Dbit = 0,85 gpm (3,2 Lpm). Pression = 60 lb/po (413,7 kPa). Temp. = 68F 71,6F (20C 22C). Capacit de service nominale = 200 gallons (757 litres). Il est essentiel que les exigences de fonctionnement, Ces contaminants ne sont pas ncessairement prsents dans d'entretien et de remplacement de filtre soient respectes votre approvisionnement d'eau. Mme si le test a t effectu pour que ce produit donne le rendement annonc. dans des conditions de laboratoires standard, le rendement rel peut varier. Utiliser le filtre de rechange T2RFWG2, pice n 4396841. Au Le produit doit tre utilis pour l'eau froide seulement. Canada, utiliser le filtre de rechange T2RFWG2, pice n 4396841B. Prix au dtail suggr en 2008 de 39,99 $US/ Ne pas utiliser pour le filtrage d'une eau microbiologiquement 49,99 $CAN. Les prix sont sujets modification sans pravis. pollue ou de qualit inconnue en l'absence d'un dispositif de dsinfection adquat avant ou aprs le systme. Modle T2WG2L : Style 1 Appuyer sur FILTER (filtre) pour vrifier l'tat du filtre eau. Lorsque le tmoin lumineux du Consulter la section Garantie pour obtenir le nom, l'adresse filtre est jaune, commander un nouveau filtre. Si le tmoin et le numro de tlphone du fabricant. lumineux du filtre est rouge, il est recommand de remplacer le filtre. Consulter la section Garantie pour voir la garantie limite du fabricant. Style 2 Lorsque le tmoin du filtre indique 10 %, commander un nouveau filtre. Lorsque le tmoin indique 0 %, il est recommand de remplacer le filtre. Style 3 Lorsque lcran daffichage de ltat du filtre eau passe de GOOD (bon) ORDER (commander), commander un nouveau filtre. Lorsque le tmoin indique REPLACE (remplacer), il est recommand de remplacer le filtre. Modle T2WG2 : Changer la cartouche du filtre eau tous les 6 mois en fonction de l'utilisation. Si le dbit d'eau au distributeur ou la machine glaons diminue de faon marque avant que 6 mois ne se soient couls, remplacer le filtre eau plus souvent.
Directives d'application/Paramtres d'approvisionnement en eau

Source d'eau Pression de l'eau Temprature de l'eau Dbit nominal

Collectivit ou puits 30 - 120 lb/po (207 - 827 kPa) 33 - 100F (0,6 - 37,8C) 0,85 gpm (3,2 L/min) 60 lb/po

*Classe II - taille des particules : 1 um <5 um **Exigence de test : au moins 100 000 particules/mL (poussire de test fine AC). ***Conforme aux exigences de rduction du plomb de la norme NSF/ANSI 53 (test par Pace Analytical Services, Inc.)
NSF est une marque dpose de NSF International.

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Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 30 of 33

Systme de filtration d'eau de la grille de la base


Modle T1WG2L/T2RFWG2 Capacit 200 gallons (757 litres) Modle T1WG2/T2RFWG2 Capacit 200 gallons (757 litres)
Produit test et certifi par NSF International en vertu de la norme NSF/ANSI 42 (rduction du got et de l'odeur du chlore, et particules de classe II*) et en vertu de la norme NSF/ANSI 53 (rduction de mercure, benzne, toxaphne, O-dichlorobenzne et carbofurane). Ce produit a t test selon les normes NSF/ANSI 42 et 53 pour la rduction des substances numres ci-dessous. La concentration des substances indiques dans l'eau entrant dans le systme a t rduite une concentration moindre ou gale la limite permissible pour l'eau qui quitte le systme, tel que spcifi dans les normes NSF/ANSI 42 et 53.
Rd. de substances Effets esthtiques Chlore got/odeur Particules (classe II*) Rduction des contaminants Plomb : pH 6,5*** Plomb : pH 8,5*** Mercure : pH 6,5 Mercure : pH 8,5 Benzne O-Dichlorobenzne Toxaphne Carbofurane Critres de rduction NSF
rduction de 50 % rduction de 85 %

Critres de rduction NSF 0,010 mg/L 0,010 mg/L 0,002 mg/L 0,002 mg/L 0,005 mg/L 0,6 mg/L 0,003 mg/L 0,04 mg/L

Affluent moyen 2,0182 mg/L 1333333 #/mL Affluent moyen 0,1533 mg/L 0,1400 mg/L 0,0058 mg/L 0,0059 mg/L 0,0154 mg/L 1,7571 mg/L 0,015 mg/L 0,0819 mg/L

Effluent maximal 0,06 mg/L Au moins 10 000 particules/mL 6600 #/mL** Concentration dans l'eau Effluent traiter maximal 0,15 mg/L 10 % 0,0005 mg/L 0,15 mg/L 10 % 0,0007 mg/L 0,006 mg/L 10 % 0,0002 mg/L 0,006 mg/L 10 % 0,0005 mg/L 0,015 mg/L 10 % 0,0012 mg/L 1,8 mg/L 10 % 0,0250 mg/L 0,015 mg/L 10 % 0,001 mg/L 0,08 mg/L 10 % 0,0400 mg/L

Concentration dans l'eau traiter 2,0 mg/L 10 %

Effluent moyen 0,0536 mg/L 2325 #/mL Effluent moyen 0,0005 mg/L 0,0006 mg/L 0,0002 mg/L 0,0003 mg/L 0,0006 mg/L 0,0066 mg/L 0,001 mg/L 0,0213 mg/L

% de rd. minimale 97,03 99,51 % de rd. minimale 99,67 99,50 96,54 91,57 92,22 98,58 93,33 51,13

% de rd. moyenne 97,34 99,83 % de rd. moyenne 99,67 99,57 96,54 94,92 96,34 99,63 93,33 74,00

Paramtres de test : pH = 7,5 0,5 moins d'indications contraires. Dbit = 0,5 gpm (1,9 Lpm). Pression = 60 lb/po (413,7 kPa). Temp. = 68F 71,6F (20C 22C). Capacit de service nominale = 200 gallons (757 litres). Il est essentiel que les exigences de fonctionnement, Ces contaminants ne sont pas ncessairement prsents dans d'entretien et de remplacement de filtre soient respectes votre approvisionnement d'eau. Mme si le test a t effectu pour que ce produit donne le rendement annonc. dans des conditions de laboratoires standard, le rendement rel peut varier. Utiliser le filtre de rechange T2RFWG2, pice n 4396841. Au Le produit doit tre utilis pour l'eau froide seulement. Canada, utiliser le filtre de rechange T2RFWG2, pice n 4396841B. Prix suggr au dtail en 2008 de 39,99 $US/ Ne pas utiliser pour le filtrage d'une eau microbiologiquement 49,99 $CAN. Les prix sont sujets modification sans pravis. pollue ou de qualit inconnue en l'absence d'un dispositif de dsinfection adquat avant ou aprs le systme. Modle T1WG2L : Style 1 Appuyer sur FILTER (filtre) pour vrifier l'tat du filtre eau. Lorsque le tmoin lumineux du Consulter la section Garantie pour obtenir le nom, l'adresse filtre est jaune, commander un nouveau filtre. Si le tmoin et le numro de tlphone du fabricant. lumineux du filtre est rouge, il est recommand de remplacer le filtre. Consulter la section Garantie pour la garantie limite du fabricant. Style 2 Lorsque le tmoin du filtre indique 10 %, commander un nouveau filtre. Lorsque le tmoin indique 0 %, il est recommand de remplacer le filtre. Directives d'application/Paramtres d'approvisionnement en eau Style 3 Lorsque lcran daffichage de ltat du filtre eau passe de GOOD (bon) ORDER (commander), commander un nouveau filtre. Lorsque le tmoin indique REPLACE (remplacer), il est recommand de remplacer le filtre. Modle T1WG2 : Changer le filtre eau tous les 6 mois en fonction de l'utilisation. Si le dbit d'eau au distributeur ou la machine glaons diminue de faon marque avant que 6 mois ne se soient couls, remplacer le filtre eau plus souvent. Source d'eau Pression de l'eau Temprature de l'eau Dbit nominal Collectivit ou puits 30 - 120 lb/po (207 - 827 kPa) 33 - 100F (0,6 - 37,8C) 0,5 gpm (1,9 L/min) 60 lb/po

*Classe II - taille des particules : 1 um <5 um **Exigence de test : au moins 100 000 particules/mL (poussire de test fine AC). ***Conforme aux exigences de rduction du plomb de la norme NSF/ANSI 53 (test par Pace Analytical Services, Inc.)
NSF est une marque dpose de NSF International.

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Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 31 of 33

GARANTIE DU RFRIGRATEUR KITCHENAID


GARANTIE LIMITE Pendant un an compter de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid, marque de Whirlpool Corporation ou Whirlpool Canada LP (ci-aprs dsigne KitchenAid) paiera pour les pices de rechange spcifies par l'usine et la main-d'uvre pour corriger les vices de matriaux ou de fabrication qui existaient dj lorsque ce gros appareil mnager a t achet. Le service doit tre fourni par une compagnie de service dsigne par KitchenAid. LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CADRE DE LA PRSENTE GARANTIE LIMITE CONSISTE EN LA RPARATION PRVUE CI-DESSUS. Cette garantie limite est valide uniquement aux tats-Unis ou au Canada et sapplique exclusivement lorsque le gros appareil mnager est utilis dans le pays o il a t achet. Une preuve de la date dachat dorigine est exige pour obtenir un service dans le cadre de la prsente garantie limite. Sur les modles avec un filtre eau : garantie limite de 30 jours sur le filtre eau. Pendant 30 jours compter de la date d'achat, lorsque ce filtre est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour les pices de rechange pour corriger les vices de matriaux ou de fabrication. GARANTIE LIMITE DE LA DEUXIME LA CINQUIME ANNE INCLUSIVEMENT SUR LA DOUBLURE DE LA CAVIT ET LE SYSTME DE RFRIGRATION SCELL De la deuxime la cinquime anne inclusivement compter de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour le remplacement ou la rparation de la doublure de la cavit du rfrigrateur/conglateur (frais de main-d'uvre inclus) si la pice se fissure cause de vices de matriaux ou de fabrication qui existaient dj lorsque ce gros appareil mnager a t achet. De mme, de la deuxime la cinquime anne inclusivement partir de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour les pices spcifies par l'usine et la main-d'uvre pour corriger les vices de matriaux ou de fabrication dans le systme de rfrigration scell qui existaient dj lorsque ce gros appareil mnager a t achet pour les pices suivantes : compresseur, vaporateur, condenseur, schoir et conduits de connexion. GARANTIE LIMITE DE LA SIXIME LA DIXIME ANNE INCLUSIVEMENT SUR LE SYSTME DE RFRIGRATION SCELL De la sixime la dixime anne inclusivement compter de la date d'achat, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid paiera pour les pices spcifies par l'usine pour corriger les vices de matriaux ou de fabrication dans le systme de rfrigration scell qui existaient dj lorsque ce gros appareil mnager a t achet pour les pices suivantes : compresseur, vaporateur, condenseur, schoir et conduits de connexion. GARANTIE LIMITE VIE SUR LES BALCONNETS DE PORTE ET LES PORTE-CANETTES Pendant la dure de vie du produit, lorsque ce gros appareil mnager est utilis et entretenu conformment aux instructions jointes ou fournies avec le produit, KitchenAid prendra en charge les frais de remplacement de tous les balconnets de porte SLIDE N LOCK et les porte-canettes SLIDE N LOCK en cas de vices de matriaux ou de fabrication qui existaient dj lorsque ce gros appareil mnager a t achet. LMENTS EXCLUS DE LA GARANTIE La prsente garantie limite ne couvre pas : 1. Les pices de rechange ou la main-duvre lorsque ce gros appareil mnager est utilis des fins autres que l'usage domestique unifamilial normal ou lorsque les instructions dinstallation et/ou les instructions de loprateur ou de lutilisateur fournies ne sont pas respectes. 2. Les visites de service pour rectifier l'installation du gros appareil mnager, montrer l'utilisateur comment utiliser le gros appareil mnager, remplacer ou rparer des fusibles du domicile ou rectifier le cblage ou la plomberie du domicile. 3. Les visites de service pour rparer ou remplacer les ampoules lectriques, les filtres air ou les filtres eau de l'appareil. Les pices consomptibles ne sont pas couvertes par la garantie. 4. Les dommages imputables : accident, modification, usage impropre ou abusif, incendie, inondation, actes de Dieu, installation fautive ou installation non conforme aux codes dlectricit ou de plomberie, ou lutilisation de produits non approuvs par KitchenAid. 5. Les dfauts d'apparence, notamment les raflures, traces de choc, fissures ou tout autre dommage subi par le fini du gros appareil mnager, moins que ces dommages ne rsultent de vices de matriaux ou de fabrication et ne soient signals KitchenAid dans les 30 jours suivant la date d'achat. 6. Toute perte d'aliments ou de mdicaments due une dfaillance du rfrigrateur ou du conglateur. 7. Le ramassage et la livraison. Ce gros appareil mnager est conu pour tre rpar domicile. 8. Les rparations aux pices ou systmes rsultant dune modification non autorise faite lappareil. 9. Les frais de dplacement et de transport pour le service du produit si votre gros appareil mnager est situ dans une rgion loigne o un fournisseur de services dentretien ou de rparation KitchenAid autoris nest pas disponible. 10. La dpose et la rinstallation de votre gros appareil mnager si celui-ci est install dans un endroit inaccessible ou n'est pas install conformment aux instructions d'installation fournies par KitchenAid. 11. Les pices de rechange ou la main-duvre pour les gros appareils mnagers dont les numros de modle/de srie ont t enlevs, modifis ou ne peuvent pas tre facilement identifis.

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Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 32 of 33


CLAUSE D'EXONRATION DE RESPONSABILIT AU TITRE DES GARANTIES IMPLICITES LES GARANTIES IMPLICITES, Y COMPRIS LES GARANTIES APPLICABLES DE QUALIT MARCHANDE OU D'APTITUDE UN USAGE PARTICULIER, SONT LIMITES UN AN OU LA PLUS COURTE PRIODE AUTORISE PAR LA LOI. Certains tats et provinces ne permettent pas de limitation sur la dure dune garantie implicite de qualit marchande ou d'aptitude un usage particulier, de sorte que la limitation ci-dessus peut ne pas tre applicable dans votre cas. Cette garantie vous confre des droits juridiques spcifiques, et vous pouvez galement jouir dautres droits qui peuvent varier dune juridiction l'autre. LIMITATION DES RECOURS; EXCLUSION DES DOMMAGES FORTUITS OU INDIRECTS LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CADRE DE LA PRSENTE GARANTIE LIMITE CONSISTE EN LA RPARATION PRVUE CI-DESSUS. KITCHENAID NASSUME AUCUNE RESPONSABILIT POUR LES DOMMAGES FORTUITS OU INDIRECTS. Certains tats et certaines provinces ne permettent pas lexclusion ou la limitation des dommages fortuits ou indirects, de sorte que ces limitations et exclusions peuvent ne pas tre applicables dans votre cas. Cette garantie vous confre des droits juridiques spcifiques, et vous pouvez galement jouir dautres droits qui peuvent varier dune juridiction l'autre.
l'extrieur du Canada et des 50 tats des tats-Unis, cette garantie ne s'applique pas. Contacter votre marchand KitchenAid autoris pour dterminer si une autre garantie s'applique.
6/08

Pour des informations supplmentaires sur le produit, aux .-U., visiter www.kitchenaid.com. Au Canada, visiter www.kitchenaid.ca. Si vous navez pas accs Internet et que vous ncessitez une assistance pendant lutilisation du produit ou que vous souhaitez prendre un rendez-vous, vous pouvez contacter KitchenAid au numro ci-dessous. Ayez votre numro de modle disposition. Vous pouvez trouver vos numros de modle et de srie sur la plaque situe sur la paroi interne du compartiment de rfrigration. Pour assistance ou service aux .-U., composez le 1-800-422-1230. Au Canada, composez le 1-800-807-6777. Si vous avez besoin de plus dassistance, vous pouvez crire KitchenAid en soumettant toute question ou problme ladresse suivante : Au Canada : Aux tats-Unis : KitchenAid Brand Home Appliances KitchenAid Brand Home Appliances Centre d'eXprience la clientle Customer eXperience Center 1901 Minnesota Court 553 Benson Road Mississauga, Ontario L5N 3A7 Benton Harbor, MI 49022-2692 Dans votre correspondance, veuillez indiquer un numro de tlphone o lon peut vous joindre dans la journe. Veuillez conserver le manuel de lutilisateur et le numro de modle pour rfrence ultrieure.

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Case 2:12-cv-00125-TLN-JFM Document 18-4 Filed 03/12/12 Page 33 of 33

W10162466A SP PN W10162467A
2008. All rights reserved. Tous droits rservs. Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada Marque dpose/TM Marque de commerce de KitchenAid, U.S.A., Emploi sous licence par KitchenAid Canada au Canada

9/08 Printed in U.S.A. Imprim aux .-U.

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