IOCL Report

Corporate Overview
IndianOil is India's flagship national oil company with business interests straddling the entire hydrocarbon value chain from refining, pipeline transportation and marketing of petroleum products to exploration & production of crude oil & gas, marketing of natural gas and petrochemicals. It is the leading Indian corporate in the Fortune ' Global 500' listing, ranked at the 83rd position in the year 2012. With over 34,233-strong workforce, IndianOil has been helping to meet Indias en ergy demands for over half a century. With a corporate vision to be the Energy of India, IndianOil closed the year 2011-12 with a sales turnover of Rs. 4,09,957 crore ($ 85,550 million) and profits of Rs. 3,955 crore ($ 825 million). At IndianOil, operations are strategically structured along business verticals - Refineries, Pipelines, Marketing, R&D Centre and Business Development E&P, Petrochemicals and Natural Gas. To achieve the next level of growth, IndianOil is currently forging ahead on a well laid-out road map through vertical integration upstream into oil exploration & production (E&P) and downstream into petrochemicals and diversification into natural gas marketing and alternative energy, besides globalisation of its downstream operations. Having set up subsidiaries in Sri Lanka, Mauritius and the United Arab Emirates (UAE), IndianOil is simultaneously scouting for new business opportunities in the energy markets of Asia and Africa.
Reach and Network IndianOil and its subsidiary (CPCL) account for over 49% petroleum products market share, 31% national refining capacity and 71% downstream sector pipelines capacity in India.
The IndianOil Group of companies owns and operates 10 of India's 22 refineries with a combined refining capacity of 65.7 million metric tonnes per annum (MMTPA, .i.e. 1.30 million barrels per day approx.). IndianOil's cross-country network of crude oil and product pipelines spans 11,163 km with a capacity of 77.258 MMTPA of crude oil and petroleum products and 10 MMSCMD of gas. This network is the largest in the country and meets the vital energy needs of the consumers in an efficient, economical and environmentfriendly manner.
It has a portfolio of powerful and much-loved energy brands that includes Indane LPGas, SERVO lubricants, XtraPremium petrol, XtraMile diesel, PROPEL & petrochemicals, etc.
Validating the trust of 66.8 million households, Indane has earned the coveted status of 'Superbrand' in the year 2009.
IndianOil has a keen customer focus and a formidable network of customer touch-points dotting the landscape across urban and rural India. It has 20,575 petrol and diesel stations, including 4,225 Kisan Seva Kendras (KSKs) in the rural markets. With a countrywide network of over 38,000 sales points, backed for supplies by 139 bulk storage terminals and depots, 3,960 SKO/LDO dealers (60% of the industry), 96 aviation fuel stations and 89 LPGas bottling plants, IndianOil services every nook and corner of the country. Indane is present in almost 2764 markets through a network of 5,934 distributors (51.6% of the industry). About 7780 bulk consumer pumps are also in operation for the convenience of large consumers, ensuring products and inventory at their doorstep. IndianOil's ISO-9002 certified Aviation Service commands an enviable 63% market share in aviation fuel business, successfully servicing the demands of domestic and international flag carriers, private airlines and the Indian Defence Services. The Corporation also enjoys a 65% share of the bulk consumer, industrial, agricultural and marine sectors. With a steady aim of maintaining its position as a market leader and providing the best quality products and services, IndianOil is currently investing Rs. 47,000 crore in a host of projects for augmentation of refining and pipelines capacities, expansion of marketing infrastructure and product quality upgradation.
Innovation is key
IndianOil has a sprawling world-class R&D Centre that is perhaps Asia's finest. It conducts pioneering work in lubricants formulation, refinery processes, pipeline transportation and alternative fuels, and is also the nodal agency of the Indian hydrocarbon sector for ushering in Hydrogen fuel economy in the country. The Centre holds 212 active patents, with over 100 international patents. Some of the in-house technologies and catalysts developed by IndianOil include the DHDT technology, Light Naptha Isomerization technology, INDMAX technology (for maximizing LPGas yield), Oilivorous S bio-remediation technology(extended to marine applications too), Diesel Hydro DeSulphurisation(DHDS) catalyst, a special Indicat catalyst for Bharat Stage IV compliant Diesel, IndVi catalyst for improved distillate and FCC throughput, and adsorbent based deep sulphurisation process for gasoline and diesel streams.
Redefining the horizon
In Petrochemicals, IndianOil offers a full slate of products including Linear Alkyl Benzene (LAB), Purified Terephthallic Acid (PTA) and an extensive range of polymers. IndianOil holds a significant market share of LAB in India and exports to 19 countries. It is the largest suppliers of Mono-Ethylene Glycol (MEG) in the domestic market. Execution of a state-of-the-art 120,000 tonnes per annum Styrene Butadiene Rubber (SBR) unit is underway at Panipat. The SBR unit is expected to further strengthen IndianOils presence in the speciality petrochemicals sector.
In Exploration & Production, IndianOil's domestic portfolio includes 11 oil and gas blocks and 2 CBM blocks in India including 2 blocks as part of a consortium under NELP-VIII (blocks GK-OSN-2009/1 and GK-OSN-2009/2). The overseas portfolio includes ten blocks spread across Libya, Iran, Gabon, Nigeria, Timor-Leste and Yemen. Exploration activities are at various stages of progress. In addition, as part of consortium, IndianOil has been awarded Project -1 in the Carabobo heavy oil region of Venezuela. To boost E&P activities, IndianOil has incorporated Ind-OIL Overseas Ltd. a special purpose vehicle for acquisition of overseas E&P assets in partnership with Oil India Ltd. Natural Gas marketing is another thrust area for IndianOil with special focus on City Gas Distribution (CGD) business. The Corporation has entered into franchise agreements with several CGD players to market Compressed Natural Gas through its retail outlets. During 2011-12, gas sales grew by an impressive 27% to 2.9 million tones from 2.28 million tones in the previous year. IndianOil is also setting up a 5 MMTPA LNG import, storage and regassification terminal at Ennore (outskirts of Chennai). This LNG terminal would be the first of its kind on the East Coast of India. IndianOil's joint venture with GAIL India Ltd. - Green Gas Ltd. is authorised to take up city gas distribution in Agra. A long term gas supply agreement has been signed with NTPC.
Furthermore, in consortium with GSPC, HPCL and BPCL, IndianOil has won gas pipeline bids for Mallavaram to Bhilwara and Vijaypur via Bhopal, Mehsana to Bhatinda and Bhatinda to Jammu and Srinagar.
Venturing into alternative fuels
IndianOiI has forayed into alternative energy options such as wind, solar, bio-fuels and nuclear power. A 21 MW wind power project is operational in the Kutch district of Gujarat. The solar power initiative is being spearheaded on a pilot basis in Orissa, Karnataka and the Northeast and a pan-India phased roll-out is underway. Solar products such as solar lanterns and torches are being sold through the Retail Outlets in rural and urban areas. With a view to investing in the nuclear energy sector in the country, IndianOil has entered into an agreement with the Nuclear Power Corporation of India Ltd. IndianOil has the largest captive plantation over 1,000 hectares for bio-fuel production in India which is underway in the States of Chattisgarh and Madhya Pradesh, generating rural employment. To straddle the complete bio-fuel value chain, IndianOil has formed a joint venture with the Chhattisgarh Renewable Development Authority. IndianOil CREDA Biofuels Ltd. has been formed to carry out farming, cultivating, manufacturing, production and sale of biomass, bio-fuels and allied products and services in Chattisarh. In Uttar Pradesh, IndianOil is establishing a model value chain for the production of bio-diesel. A MoU for collaborating on commercial production of bio-diesel from algae has also been signed with PA LLC
IndianOil. The Energy of India
With facilities at multiple locations and ever-expanding market opportunities, IndianOil is poised to become an integrated energy company. As the flagship public sector enterprise of India, IndianOil has also successfully combined its corporate social responsibility agenda with its business offerings, meeting the energy needs of millions of people every day, across the country.
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An energy self-sufficient India can alter the economic, political and manufacturing landscape of the region. Its quest for energy will create new economic and strategic challenges, right from mobilising capital to engaging in subtle diplomacy.
IndianOils own performance in the financial year 2006 -07 was a case of 'exceeding expectations' with both turnover and profits reaching new highs, product sales registering a quantum jump, and the refineries as well as pipelines network enhancing their capacities beyond 60 MMTPA and registering record throughputs. New projects worth Rs. 10,000 crore were put on stream during the year. Among new businesses, the petrochemicals and natural gas verticals and participating interests in a clutch of oil & gas assets in India and abroad has ensured expansion of the upstream portfolio.
IndianOil has ambitious investment plans of Rs. 43,250 crore in the next five years. By 2011-12, the IndianOil Group, with 80 MMTPA refining capacity in its fold, would be playing a key role in realising Indias bid to emerge as an export-oriented hub for finished products. The pipelines network, which provides strategic logistics advantage to the marketing operations, is also set to cross the 10,000 km mark in the next two years.
In marketing, IndianOil is set to leverage the combined strength of over 32,000 marketing touch points, with focus on hitherto untapped rural markets, non-fuel revenues and pure retailing business. IndianOil aspires to be Asias leading commercial R&D organisation in the downstream hydrocarbon sector by building on its capabilities in developing innovative technologies, products and processes, and nodal research in alternative fuels.
Beyond core businesses, IndianOil is working to emerge as a major player in the petrochemicals business by the year 2011-12, with two petrochemical hubs shaping up at Panipat and Paradip. In natural gas business, it is attempting quantum growth in LNG imports, infrastructure and marketing, besides city gas distribution. In the highrisk business of oil exploration & production, IndianOils consortium approach with established players is paying off well in terms of exceptional Government support and successful forays in India and abroad. Its current interests are focussed on oil equity and sourcing of natural gas, predominantly from African and CIS countries, by leveraging its downstream capabilities to form joint venture partnerships with reputed enterprises overseas.
With Indias energy needs projected to grow by 40% in the nex t five years, the future is indeed full of promise for IndianOil; a future the 31,700 strong IndianOil team shall build as they fuel the dreams of over a billion of their countrymen.
Services
Sharing our expertise
IndianOil has wide-ranging expertise in setting up and operating Greenfield refineries and brownfield expansions. It has pioneered pipeline transportation know how in India, and has over four decades of experience in putting up marketing infrastructure across the sub-continent, to reach petroleum products to millions of people everyday. Backed by cutting edge R&D that offers innovative products, technologies and services covering the entire gamut of downstream operations. IndianOil has been lending its expertise for nearly two decades to various countries in several areas of refining, marketing, transportation, training and R&D. These include Sri Lanka, Kuwait, Bahrain, Iraq, Abu Dhabi, Tanzania, Ethiopia, Algeria, Nigeria, Nepal, Bhutan, Maldives, Malaysia and Zambia. IndianOil's capabilities in the downstream sector of operations in the oil sector include; Technical and Consultancy Services, Operation & Maintenance, Techno-Economic feasibility/special studies, Turnaround Maintenance planning, monitoring & execution, Inspection, Quality Control: benchmarking, Shipping and Commercial, Logistics, Research & Development, Safety and Industrial hygiene, Quality Auditing/ Management, Materials Management, Training. In all this and more, IndianOil looks forward to sharing its expertise worldwide.
Refining

Born from the vision of achieving self-reliance in oil refining and marketing for the nation, IndianOil has gathered a luminous legacy of more than 100 years of accumulated experiences in all areas of petroleum refining by taking into its fold, the Digboi Refinery commissioned in 1901. At present, IndianOil controls 10 of Indias 22 refineries.
The strength of IndianOil springs from its experience of operating the largest number of refineries in India and adapting to a variety of refining processes along the way.
Having absorbed state-of-the-art technologies of leading process licensors like UOP, Chevron, IFP, Stone & Webster, Mobil, Haldor Topsoe, KTI/Technip, Linde, CD-Tech, Stork Comprimo, etc., IndianOil in an excellent position to offer O&M services for latest technologies such as distillate FCCUs, Resid FCCUs, hydrocrackers, reformers (both semiregenerative and continuous catalytic regeneration types), lube processing units, catalytic de-waxing units, cokers, coke calciners, visbreakers, merox, hydro-treaters for kero and gasoil streams, etc. IndianOil refineries also have units for producing specialty products such as bitumen, LPG, MTBE, Butene-1, Propylene, Xylenes, Di-Methyl Terephthalate (DMT), polyester staple fibre (PSF) and other petrochemicals like Linear Alkyl Benzene, Paraxylene (PX), Purified Terepthalic Acid (PTA), etc. The Corporation has commissioned several grassroot refineries and modern process units. Procedures for commissioning and start-up of individual units and the refinery have been well laid-out and enshrined in various customised operating manuals, which are continually updated. IndianOil also offers the specialised services of its experts for commissioning/start-up assistance depending on the clients need. Its team is also well -equipped to prepare operation manuals with clear instructions for plant start-up, operation, shutdown, emergency handling, etc.
On the environment front, all IndianOil refineries fully comply with the statutory requirements. Several Clean Development Mechanism projects have also been initiated. With its vast experience in successfully implementing SH&E policy and practices at various units, IndianOil offers its services in ensuring that the clients work environment is safe, healthy and clean. IndianOil also offers faculty assistance for tailor -made training programmes that suit the require ment of refinery or pipelines personnel or a selection of programmes from the clients training calendar. Innovative strategies and knowledge-sharing are the tools available for converting challenges into opportunities for sustained organisational growth. IndianOils Refineries team have a deep understanding of the complexities of all the process units of modern refineries and can offer comprehensive services of a highly professional nature on different facets given in details in this segment. With strategies and plans for several value-added projects in place, IndianOil refineries will continue to play a leading role in the downstream hydrocarbon sector for meeting the rising energy needs of our country.
Refinery O&M Management

Share on emailEmail Print IndianOil has over four decades' experience in operation & maintenance (O&M) of over 180 process units at its seven refineries. Its reservoir of experienced technical teams has been providing world-class technical support to leading petroleum companies around the world. Having absorbed state-of-the-art technologies of leading process licensors like UOP, Chevron, IFP, Stone & Webster, Mobil, Haldor Topsoe, KTI/Technip, Linde, CD-Tech, Stork Comprimo, etc., IndianOil in an excellent position to offer O&M services for latest technologies such as distillate FCCUs, Resid FCCUs, hydrocrackers, reformers (both semiregenerative and continuous catalytic regeneration types), lube processing units, catalytic de-waxing units, cokers, coke calciners, visbreakers, merox, hydro-treaters for kero and gasoil streams, etc. IndianOil refineries also have units for producing specialty products such as bitumen, LPG, MTBE, Butene-1, Propylene, Xylenes, Di-Methyl Terephthalate (DMT), polyester staple fibre (PSF) and other petrochemicals like Linear Alkyl Benzene, Paraxylene (PX), Purified Terepthalic Acid (PTA), etc. IndianOil's technical team is committed to continuous improvement in O&M practices to achieve the highest standards of efficiency & reliability in pursuit of run-length improvement for maximisation of on-stream days. Special attention is given to safety, health & environment protection practices.
All IndianOil refineries are ISO certified, with the related documentation and manuals updated on a regular basis. A number of IndianOil clients have benefited from these exhaustive manuals prepared in-house. The ISO management & documentation is tailor-made to suit the requirements of individual refineries, taking into consideration the design details of the licensors. In addition, IndianOil also offers the specialised services of its experts for commissioning/start-up assistance depending on the client's need. Its team is also well-equipped to prepare operation manuals with clear instructions for plant start-up, operation, shutdown, emergency handling, etc.
Refinery Turnaround Maintenance Management

Share on emailEmail Print IndianOil is equipped to provide world-class technical support for refinery turnaround management system (TAMs). With a systematic approach to TAMs, it has developed expertise in execution of shutdowns based on its experience of successfully carrying out TAMs for over 180 process units in its different refineries for over four decades.
IndianOil is the only organisation in India that has an exclusive experience of undertaking TAM of the entire refinery at one go, including all the process units, utilities, off-sites, etc., all at the same time. Such an exercise requires large resources in terms of manpower, material & equipment, along with a scientific way of execution, utilising advanced tools, user-friendly software packages in multi-user environment, effective communication facilities among the coordinators, stringent safety standards, etc. Software like MS Project, Primavera, etc., are used extensively for planning, scheduling, monitoring and control. Daily status report and exception reports are generated based on a number of criteria like activities due for start, activities due for finish, effect of delay in completion of critical and non-critical activities on shutdown completion schedule, etc. In the event of a delays or unanticipated work, catch-up plans are drawn up to meet the overall schedule.
Refinery Inspection Services

Share on emailEmail Print IndianOil has full-fledged Inspection Departments in all its refineries, comprising qualified mechanical/metallurgical engineers, to monitor the health of static equipment. Its R&D Centre also offers support in conducting detailed health assessment of units. The Centre has state-of-the-art facilities for carrying out health assessment and material failure analysis.
A thorough inspection of all equipment, along with specific, elaborate inspection of critical equipment, can also be carried out using visual and non-destructive techniques such as thermography and radiography. If required, the Applied Metallurgy Group of the R&D Centre conduct microstructural analysis to assess the health of equipment. The facilities available include microscopic examination, chemical analysis by alloy analyser, scanning electron microscopy, in situ metallography, micro-hardness testing, etc. Based on the inspection studies, recommendations are made for short-term and long-term remedial actions. IndianOils inspection teams have a deep understanding of the complexities of all the process units of modern refineries and can offer comprehensive inspection services of a highly professional nature.
Safety, Health & Environment Management

Share on emailEmail Print IndianOils leadership in Safety, Health & Environment (SH&E) is demonstrated in its SH&E policy and exclusive departments constituted at the Divisional level and Occupational Health Centers set up at its refineries.
All IndianOil refineries are certified under Occupational Health & Safety Management System (OHSMS)/OHSAS-18001) by M/s. DNV, The Netherlands. Safety systems are audited under International Safety Rating System (ISRS). IndianOils Gujarat Refinery has achieved Level-8 (out of 10) of ISRS, the highest level earned by any Indian refinery. All IndianOil refineries have environmental management systems certified to ISO-14001. Re-use of treated effluent is extensively practiced at all refineries. IndianOil is the only petroleum company in India with ISO accreditation for over 60 of its units, which include refineries, pipelines, aviation fuel stations, quality control laboratories, LPG bottling plants and tap-off terminals. With its vast experience in successfully implementing SH&E policy and practices at various units, IndianOil offers its services in ensuring that the clients work environment is safe, healthy and clean.
Training & Development Services

Share on emailEmail Print Building human competence and a motivated workforce is one of the key strengths of IndianOil. Its pool of professionals, with excellent faculty members, regularly update their knowledge and skills in the areas of refining, marketing, pipeline transportation, R&D and general management. Their portfolio is enriched with academic inputs as well as hands-on field experience. The IndianOil Institute of Petroleum Management (IIPM), located at Gurgaon near Delhi, is the Corporations apex learning institute supported by 18 training Centers spread across India. The skilled manpower offers full support to clients in training their workforce through specialised programmes in various facets of the downstream petroleum sector. Many nations, including Bahrain, Iran, Iraq, Kenya, Kuwait, Libya, Madagascar, Malaysia, Nepal, Nigeria, Oman, Qatar, Sri Lanka, Sudan, Tanzania, Yemen and Zambia, have already benefited from such tie-ups, which may include on-the-job training. IndianOil offers faculty assistance for tailor-made training programmes that suit the requirement of refinery or pipelines personnel or a selection of programmes from the clients training calendar.
Services > Pipelines
Pipeline

In Indias infrastructure, the petroleum pipelines form a crucial part enabling sustained availability of petroleum products in all parts of the country for economic growth. The pipelines transport petroleum products from refineries to demand areas and crude oil from import terminals as well as domestic sources to the inland refineries. India being a vast country, a wide network of pipelines becomes the paramount requirement of transporting petroleum products to interiors from refineries and crude oil to the land locked refineries. It is an established fact that pipelines are preferred as a cost effective, energy efficient, safe and environment friendly method of transportation for petroleum products and crude oil and are playing a leading role in meeting the demand for petroleum products in India. Economic growth and expansion of infrastructure in India offer opportunities to better utilize the existing pipeline network in addition to expand by constructing new pipelines.
IndianOil, the pioneer in cross-country petroleum product pipeline in the Indian sub-continent constructed and commissioned its first petroleum product pipeline, Guwahati-Siliguri Pipeline in the year 1964. Since then IndianOil has mastered the art and technology of pipeline engineering. Over the last four decades the pipeline network of IndianOil has grown to 11,163 km IndianOils sustained pursuit and implementation of proven safety and environmental management systems have brought rich results. All operating pipeline units have been accredited with ISO 9000 and ISO 14001 certificates. Various initiatives in the field of project management, operations and maintenance including training in countries like Oman, Ethiopia, Kuwait and Sudan have been undertaken. Today IndianOil is well placed to provide seamless services in the entire spectrum of petroleum pipelines covering techno-economic feasibility studies, design and detailed engineering, project execution, operations and maintenance, consultancy services in augmentation and modernization, etc. Supervisory Control and Data Acquisition (SCADA) and application software expertise are available from project implementation to commissioning including field services, maintenance and operational support. Tanker handling, petroleum product and crude oil accounting, quality control, ocean loss control, pigging procedure development and analysis of pigging data, selection, testing and evaluation of drag reducers, operations and maintenance of tank farm and pump stations are other areas of expertise available with IndianOils Pipelines Division.
Project Management

Share on emailEmail Print IndianOils Pipelines Division provides services in the field of project manage ment. The clientele includes the existing pipelines companies and companies venturing into pipelines business. The services provided in the area of Project Management are:
The services provided in the area of Project Management are: For cross-country new pipeline projects we offer services from Concept to Commissioning: Project management consultancy to ensure timely completion of pipeline projects within approved cost with international quality standards Techno-economic feasibility study of new crude oil and multi-product pipelines Detailed design, engineering of mainline, stations, offshore terminals, tank farm, cathodic protection, etc. Engineering, Procurement and Construction (EPC) services for implementation of Pipeline Projects Instrumentation, dedicated telecommunication system including optical fibre communication and Supervisory Control And data Acquisition system Vendor selection, procurement of materials and award of work contracts Construction supervision Construction supervision, testing and commissioning Build, Own, Operate and Transfer (BOOT) contracts for cross country pipeline and terminals
Natural gas and Liquefied Petroleum Gas pipelines For existing pipelines, we offer services in project management in respect of capacity augmentation, revamping and de-bottlenecking IndianOil's expert group of engineers located in different parts of the country deliver the services offered above. The customers can contact the Executive Director (Projects) for project-related services.
Operation and Maintenance

Share on emailEmail Print IndianOils Pipelines Division provides services for operations and maintenance. The clientele includes the existing pipelines companies and companies venturing into pipelines business.
The services provided for Operations and Management are:
Cross country crude and multi-product pipelines Mainline engines, pumps and motors Station facilities, crude oil and petroleum product tanks Automation and advanced control systems Single Point Mooring (SPM) Systems, submarine pipelines Development of maintenance procedures, formats, schedules, manuals Corrosion monitoring and control Technical audits for better performance of energy consumption, quality, safety and environment protection Onsite and offsite disaster management plans Selection, testing and evaluation of Chemical Drag Reducers and corrosion inhibitors
IndianOil's expert group of engineers located in different parts of the country deliver the services offered above. The customers can contact the Executive Director (Operations) for operation-related services.
Training and Development Consultancy
Share on emailEmail Print IndianOils Pipelines Division provides consultancy services in training and development. The clientele includes the existing pipelines companies and companies venturing into pipelines business. The consultancy services provided in Training and Development are:
Specially designed training programmes to cater to the specific business needs Operations and maintenance of mainline engines, pumps and pipelines Electrical and instrumentation systems Single Point Mooring operations and maintenance Pipeline construction and commissioning Operations and maintenance of telecommunication and SCADA system The services offered above are delivered by IndianOil's expert group of engineers across the country. For training of personnel by IndianOil's experts, the customers may contact Dy. General Manager (Training & Development).
Cross Country Pipeline Management

Share on emailEmail Print With its first pipeline laid in the early 60s, IndianOil is a pioneer in crude oil & product pipelines in India. The crosscountry pipelines network has now extended to over 11,163 km, with two Single Point Mooring (SPM) systems.
IndianOils Pipelines team has vast experience and expertise in techno-economic feasibility studies, design & detailed engineering, project execution, operation, maintenance and consultancy services for areas such as capacity augmentation, modernisation, etc. Proven project tools and techniques are used in project management to ensure high-levels of quality, productivity, time schedule and cost control. The sophisticated Supervisory Control and Data Acquisition (SCADA) and Applications Software is used in all stages of project implementation, right from inception to completion, including field services, maintenance and operations support. Tanker handling, crude oil/product accounting, quality control, ocean loss control, pigging procedure development & analysis of pigging data, selection/testing and evaluation of drag reducers, O&M of tank farm/pump stations, are the other areas of expertise for which the Pipelines team offers consultancy services.
Training and Development Consultancy

IndianOils Pipelines Division provides consultancy services in training and development. The clientele includes the existing pipelines companies and companies venturing into pipelines business. The consultancy services provided in Training and Development are:
Specially designed training programmes to cater to the specific business needs Operations and maintenance of mainline engines, pumps and pipelines Electrical and instrumentation systems Single Point Mooring operations and maintenance Pipeline construction and commissioning Operations and maintenance of telecommunication and SCADA system The services offered above are delivered by IndianOil's expert group of engineers across the country. For training of personnel by IndianOil's experts, the customers may contact Dy. General Manager (Training & Development).
Services > Marketing
Marketing

IndianOil provides a wide range of marketing services and consultancy in fuel handling, distribution, storage and fuel/lube technical services. With a formidable bank of technical and engineering talent, IndianOil is fully equipped to handle small to large-scale infrastructural projects in the petroleum downstream sector anywhere in the country. Our project teams have independently or jointly as a consortium, have set up depots, terminals, pipelines, aviation fuel stations, filling plants, LPG bottling plants, amongst others. IndianOil's fuel management system to bulk customers offer customized solutions that deliver least cost supplies keeping in mind usage patterns and inventory levels. A wide network of lubricant and fuel testing laboratories are available at major installations which is further backed by sector-wise expertise in the core sectors of power, steel, fertilizer, gas plants, textile mills, etc. Cutting edge systems and processes are designed around one simple belief-to provide valuable customers with an unbeatable edge in their business. IndianOil's supply and distribution network is strategically located across the country linked through a customized supply chain system backed by front offices located in conceivably every single town of consequence. The wide network of services offered by IndianOil, Marketing Division is illustrated in this section, which includes; commercial/reticulated LPG; total fuel management/ consumer pumps; IndianOil Aviation Service; LPG Business (non-fuel alliances); loyalty programs; retail business (non-fuel alliances) andSERVO technical services.
SERVO Technical Services

SERVO continues to be the dominant player in the Indian lubricant sector backed by cutting edge product development, high quality customization and extensive blending and distribution network. For customers, theSERVO range is a one-stop shop for providing complete lubrication solutions in the automotive, industrial, agricultural and marine sectors. In the retailing segment, besides IndianOil petrol stations, SERVOlubricants are marketed through exclusive SERVO shops, SERVOXpress Centers, auto spare parts and bazaar shops across the country. IndianOil's technical service Engineers are available on call to provide on site Tribology consultancy and value added services. Backed by incisive knowledge of equipment, processes and machinery, IndianOil team can provide solutions to just about anything - automotive or industrial. You name it, SERVO will tame it. For complete SERVO lubrication solutions, IndianOil has ready answers for you. Don't miss out this opportunity. Get in touch with us!
Fuel Management/Consumer Pumps

IndianOil has the largest and most sophisticated integrated petroleum products supply chain in India. Whether it is an immediate need, a long-term supply contract or even setting up dedicated storage and handling facilities at your premises our network is at your service. IndianOil's marketing operations network of storage, distribution and supply hubs is backed by efficient sourcing, on-time logistics, custom-designed deliveries and round-the-clock after sales service and consultancy. Many customers like the Railways, State Transport Undertakings, Steel Plants, Thermal Power Plants, Textile Mills and Power Plants continue to benefit from long-term contracts signed with IndianOil for fuels & lubricants supplies and consultancy. Tapping the expertise that we have built over five decades of working with a cross-section of customers from a widerange of industrial sectors, IndianOil's Bulk liquid fuel supply offerings covers the complete gamut of fuels-Diesel, Light Diesel Oil, Low Sulphur Heavy Stock, Special Products and more. For any inquiry on Black Oils please contact IndianOil.
Commercial LPG/Reticulated LPG

Share on emailEmail Print Besides supplying domestic Indane LPG cylinders to households, IndianOil also markets commercial LPG cylinders in 19 Kg and 47.5 Kg capacity. The commercial LPG cylinders are available at market rates and customers can avail of the superior energy efficiency of LPG in their commercial establishments like canteens, hotels or even in industrial and fabrication works like cutting, welding, heating etc. Besides the regular Indane LPG cylinders that are delivered to doorsteps, IndianOil also offers reticulated LPG systems for large residential apartment complexes and establishments. Such systems are cost effective and the gas lines laid to individual homes draw from a bank of LPG cylinders stored safely in a dedicated place in the building.
Contact IndianOil for commercial LPG in packed and bulk form and for reticulated LPG systems in domestic, commercial and industrial units.
IndianOil Aviation Service

IndianOil Aviation Service is a leading aviation fuel solution provider in India and the most-preferred supplier of jet fuel to major international and domestic airlines. Between one sunrise and the next, IndianOil Aviation Service refuels over 1500 flights from the bustling metros to the remote airports linking the vast Indian landscape, from the icy heights of Leh (the highest airport in the world at 10,682 ft) to the distant islands of Andaman & Nicobar. Jet fuel is a colorless, combustible, straight-run petroleum distillate liquid. Its principal uses are as jet engine fuel. The most common jet fuel worldwide is a kerosene-based fuel classified as JET A-1.The governing specifications in India are IS 1571: 2001 (7th Rev). IndianOil is India's first ISO-9002 certified oil company conforming to stringent global quality requirements of aviation fuel storage & handling. IndianOil Aviation also caters to the fuel requirements of the Indian Defence Services, besides refueling VVIP flights at all the airports and remote heli-pads/heli-bases across the Indian subcontinent.
IndianOil Aviation group regularly organises International Aviation conferences that act as a vital information facilitator with participation from leading international and all domestic airlines, allied industries, statutory aviation authorities and government agencies from over 35 countries. IndianOil is the only oil company in India to market the widest possible range of fuels used by the aviation industry in India- JP-5, Avgas 100LL, Methanol Water Mixture, Jet A-1 and aviation lubricants, etc. Aviation Turbine Fuel (ATF) is dispensed from specially designed refuellers, which are driven up to parked airplanes and helicopters. Major airports have hydrant refueling systems that pump the fuel right up to the filling outlets on the tarmac through underground pipelines for faster refueling. Essentially, ATF is pumped into an aircraft by two methods: Overwing and Underwing. Overwing fuelling is used on smaller planes, helicopters, and piston-engine aircraft and is similar to automobile fuelling - one or more fuel ports are opened and fuel is pumped in with a conventional pump. Underwing fuelling, also called single-point is used on larger aircraft. To ensure that you receive the best service, every one of our 96 AFSs follows specific quality audits based on a
Quality Control Index System benchmarked to global standards. In addition, 15 Quality Certification Laboratories provide complete specification tests round-the-clock. Ensuring that these standards are always upheld, there is a back up of a highly skilled, qualified and dedicated team of officers and refueling crew. IndianOil has a strategic partnership with Air BP, the world leader in aviation business. IndianOil regularly organizes seminars, symposiums and workshops to constantly interact with its partners, which apart from being a two-way channel of communication, helps us to stay abreast with advances in technology.
Research & Development

IndianOil's worldclass R&D Centre, established in 1972, has stateof the art facilities and has delivered pioneering results in lubricants technology, refining process, pipeline transportation, bio-fuels and fuel-efficient appliances. Over the past three decades, IndianOil R&D Centre has developed over thousands of formulations of lubricating oils and greases responding to the needs of Indian industry and consuming sectors like Defence, Railways, Public Utilities and Transportation. The Centre has also developed and introduced many new lubricant products to the Indian market like multigrade railroad oils.
Focused research in the areas of lubricants and grease formulations, fuels, refining processes, biotechnology, additives, pipeline transportations, engine evaluation, tribiological and emission studies, and applied metallurgy has won several awards. The R&D Centers activities in refining technology are targeted in the areas of fluid catalytic cracking (FCC), hydroprocessing, catalysis, reside upgradation, distillation simulation and modeling, lube processing, crude evaluation, process optimization, material failure analysis and remaining life assessment and technical services to operating units.
In FCC, apart from process optimization and catalyst evaluation the accent is on the development of novel technologies aimed at value addition to various refinery streams. IndianOil's R&D Centre is fully equipped to provide technical support to commercial hydrocracker units in the evaluation of feedstocks and catalysts, optimization of operating parameters, evaluation of licensors' process technologies, development of novel processes and simulation models.
Material failure analysis and remaining life assessment of refinery equipment and installations is a highly specialized service being provided by the R&D Centre to the refineries of IndianOil as well as other companies. With a vision of evolving into a leader as technology provider through excellence in management of knowledge, technology and innovation, IndianOil has launched IndianOil Technology Ltd. The new subsidiary markets the intellectual properties developed by IndianOil R&D Centre.
Technologies & Services

Share on emailEmail Print IndianOil offers services in the field of Research and Development. The clientele includes defence, railways, automotive oil manufactures, textile producers, industries producing steel, ferroalloys, power plant industries and multinational companies involved in the business of petroleum products, petrochemicals and bio fuels etc. IndianOil R&D Centre also provides expertise to universities, IITs and other academic institutions for collaborative programmes and joint research ventures.
R&D Technologies Commercialization
for
Licensing
and
IndianOil has wide-ranging expertise in setting up and operating greenfield refineries and brownfield expansions. It has pioneered pipeline transportation know how in India, and has over four decades of experience in putting up marketing infrastructure across the sub-continent, to reach petroleum products to millions of people everyday. Backed by cutting edge R&D that offers innovative products, technologies and services cover the entire gamut of downstream operations. IndianOil has been lending its expertise for nearly two decades to various countries in several areas of refining, marketing, transportation, training and R&D. These include Sri Lanka, Kuwait, Bahrain, Iraq, Abu Dhabi, Tanzania, Ethiopia, Algeria, Nigeria, Nepal, Bhutan, Maldives, Malaysia and Zambia. IndianOil's capabilities in the downstream sector of operations in the oil sector include; technical and consultancy services, operation & maintenance, techno-economic feasibility/special studies, turnaround maintenance planning, monitoring & execution, inspection, quality control: benchmarking, shipping and commercial, logistics, research & development, safety and industrial hygiene, quality auditing/ management, materials management, training. These services are rendered through the coordination division of the R&D Centre. Customers may contact DGM Coordination, to reach the concerned personnel at R&D Centre. IndianOil is looking forward to sharing its expertise worldwide.
Training

is
one
of
the
Success is people driven. Building competencies through training core strengths of IndianOil.
The IndianOil Institute of Petroleum Management- a centre of excellence for nurturing future leadership, situated on the outskirts of New Delhi, conducts advanced management education programmes in collaboration with premier business schools and top line professionals. IndianOil operates 18 training centers across the country for up-skilling,
re-skilling
and
multi-skilling
of
employees
in
its
pursuit
of
corporate
excellence.
IndianOil has been serving as a source of technical support and expertise to petroleum companies of carious countries across the globe. Some of these countries, which have partnered for excellence, include Sri Lanka, Kuwait, Bahrain Iraq, Abu Dhabi, Tanzania, Ethiopia, Algeria, Nigeria, Nepal, Bhutan, Maldives, Malaysia and Zambia.
Products

Share on emailEmail Print IndianOil is not only the largest commercial enterprise in the country it is the flagship corporate of the Indian Nation. Besides having a dominant market share, IndianOil is widely recognized as Indias dominant energy brand and customers perceive IndianOil as a reliable symbol for high quality products and services. Benchmarking Quality, Quantity and Service to world-class standards is a philosophy that IndianOil adheres to so as to ensure that customers get a truly global experience in India. Our continued emphasis is on providing fuel management solutions to customers who can then benefit from our expertise in efficient sourcing and least cost supplies keeping in mind their usage patterns and inventory management. IndianOil is a heritage and iconic brand at one level and a contemporary, global brand at another level. While quality, reliability and service remains the core benefits to our customers, our stringent checks are built into operating systems, at every level ensuring the trust of over a billion Indians over the last four decades. Our Retail Brand template of XtraCare(Urban), Swagat(Highway) and Kisan Seva Kendras(Rural) are widely recognized as pioneering brands in the petroleum retail segment. IndianOils leadership extends to its energy brands - Indane LPG, SERVO Lubricants, Autogas LPG, XtraPremium Branded Petrol, XtraMile Branded Diesel, XtraPower Fleet Card, IndianOil Aviation and XtraRewards cash customer loyalty programme.
Products

Share on emailEmail Print IndianOil is not only the largest commercial enterprise in the country it is the flagship corporate of the Indian Nation. Besides having a dominant market share, IndianOil is widely recognized as Indias dominant energy brand and customers perceive IndianOil as a reliable symbol for high quality products and services. Benchmarking Quality, Quantity and Service to world-class standards is a philosophy that IndianOil adheres to so as to ensure that customers get a truly global experience in India. Our continued emphasis is on providing fuel management solutions to customers who can then benefit from our expertise in efficient sourcing and least cost supplies keeping in mind their usage patterns and inventory management. IndianOil is a heritage and iconic brand at one level and a contemporary, global brand at another level. While quality, reliability and service remains the core benefits to our customers, our stringent checks are built into operating systems, at every level ensuring the trust of over a billion Indians over the last four decades. Our Retail Brand template of XtraCare(Urban), Swagat(Highway) and Kisan Seva Kendras(Rural) are widely recognized as pioneering brands in the petroleum retail segment. IndianOils leadership extends to its energy brands - Indane LPG, SERVO Lubricants, Autogas LPG, XtraPremium Branded Petrol, XtraMile Branded Diesel, XtraPower Fleet Card, IndianOil Aviation and XtraRewards cash customer loyalty programme.
1 LIQUEFIED PETROLEUM GAS (LPG) LPG is a mixture of commercial butane and commercial propane having both saturated and unsaturated hydrocarbons. LPG marketed in India shall be governed by Indian Standard Code IS-4576 (Refer Table 1.0) and the test methods by IS-1448. 1.2 PHYSICAL PROPERTIES AND CHARACTERISTICS 1.2.1 DENSITY LPG at atmospheric pressure and temperature is a gas which is 1.5 to 2.0 times heavier than air. It is readily liquefied under moderate pressures. The density of the liquid is approximately half that of water and ranges from 0.525 to 0.580 @ 15 deg. C. Since LPG vapour is heavier than air, it would normally settle down at ground level/ low lying places, and accumulate in depressions. 1.2.2 VAPOUR PRESSURE The pressure inside a LPG storage vessel/ cylinder will be equal to the vapour pressure corresponding to the temperature of LPG in the storage vessel. The vapour pressure is dependent on temperature as well as on the ratio of mixture of hydrocarbons. At liquid full condition any further expansion of the liquid, the cylinder pressure will rise by approx. 14 to 15 kg./sq.cm. for each degree centigrade. This clearly explains the
hazardous situation that could arise due to overfilling of cylinders. 1.2.3 FLAMMABILITY LPG has an explosive range of 1.8% to 9.5% volume of gas in air. This is considerably narrower than other common gaseous fuels. This gives an indication of hazard of LPG vapour accumulated in low lying area in the eventuality of the leakage or spillage. The auto-ignition temperature of LPG is around 410-580 deg. C and hence it will not ignite on its own at normal temperature. Entrapped air in the vapour is hazardous in an unpurged vessel/ cylinder during pumping/ filling-in operation. In view of this it is not advisable to use air pressure to unload LPG cargoes or tankers. 1.2.4 COMBUSTION The combustion reaction of LPG increases the volume of products in addition to the generation of heat. LPG requires upto 50 times its own volume of air for complete combustion . Thus it is essential that adequate ventilation is provided when LPG is burnt in enclosed spaces otherwise asphyxiation due to depletion of oxygen apart from the formation of carbon-dioxide can occur. 1.2.5 ODOUR LPG has only a very faint smell, and consequently, it is necessary to add some odourant, so that any escaping gas can easily be detected. Ethyl Mercaptan is normally used as stenching agent for this purpose. The amount to be added should be sufficient to allow detection in atmosphere 1/5 of lower limit of flammability or odour level 2 as per IS : 4576. 1.2.6 COLOUR LPG is colourless both in liquid and vapour phase. During leakage the vapourisation of liquid cools the atmosphere and condenses the water vapour contained in them to form a whitish fog which may make it possible to see an escape of LPG. 1.2.7 TOXICITY LPG even though slightly toxic, is not poisonous in vapour phase, but can, however, suffocate when in large concentrations due to the fact that it displaces oxygen. In view of this the vapour posses mild anaesthetic properties.
Auto Gas

AutoGas (LPG) is a clean, high octane, abundant and eco-friendly fuel. It is obtained from natural gas through fractionation and from crude oil through refining. It is a mixture of petroleum gases like propane and butane. The higher energy content in this fuel results in a 10% reduction of CO2 emission as compared to MS. AutoGas is a gas at atmospheric pressure and normal temperatures, but it can be liquefied when moderate pressure is applied or when the temperature is sufficiently reduced. This property makes the fuel an ideal energy source for a wide range of applications, as it can be easily condensed, packaged, stored and utilised. When the pressure is released, the liquid makes up about 250 times its volume as gas, so large amounts of energy can be stored and transported compactly. The use of LPG as an automotive fuel has become legal in India with effect from April 24, 2000, albeit within the prescribed safety terms and conditions. Hitherto, the thousands of LPG vehicles running in various cities have been doing so illegally by using domestic LPG cylinders, a very unsafe practice. Using domestic LPG cylinders in automobiles is still illegal. The fuel is marketed by IndianOil under the brand name AutoGas
"IndianOil has setup 350 Auto LPG Dispensing Stations (ALDS) covering 192 cities across India." AutoGas impacts greenhouse emissions less than any other fossil fuel when measured through the total fuel cycle. Conversion of petrol to AutoGas helps substantially reduce air pollution caused by vehicular emissions. The saving on account of conversion to AutoGas in comparison to petrol is about 35-40%. Low filling times and the 35-40% saving is a reason enough for a consumer to convert his vehicle to AutoGas.
Natural Gas

Drawing on its vast experience and carefully nurtured skill sets, IndianOil has made successful forays in diverse areas such as Natural Gas, Petrochemicals, Exploration & Production, Renewable Energy, etc. Over the years, Natural Gas has emerged as the 'fuel of choice' across the world. It is steadily replacing traditional fossil fuels due to its environment friendly characteristics which help in meeting the stipulated automobile emission norms. Natural Gas has significant cost advantages over fuels such as Naphtha and commercial LPG. Demand for
Natural Gas in India is primarily driven by the fertiliser and power sectors, which account for almost two-third of the countrys gas consumption.
IndianOil has co-promoted Petronet LNG Limited (PLL) for setting up LNG (Liquefied Natural Gas) terminals at Dahej & Kochi. IndianOil has marketing rights for 30% quantity of the LNG procured by PLL from RasGas on long term basis at Dahej besides long term contract at Kochi. Demand for Natural gas in India is growing and cannot be met by the current indigenous production. Hence, IndianOil is in the process of sourcing more quantities of LNG to meet the increasing requirements.
Within the gas business, City Gas Distribution (CGD) is a rapidly growing segment. Green Gas Ltd., IndianOil's joint venture with GAIL (India) Ltd., is already operational in Agra and Lucknow in the state of Uttar Pradesh and is further expanding to cater to the increased demand in various sectors. In an initiative to expand the CGD network, IndianOil has formed a consortium with M/s Adani Gas Ltd. to develop CGD networks on pan India basis. In Gas Transmission business, IndianOil owns and operates Dadri-Panipat Pipeline. IndianOil has formed a consortium with GSPL and other OMCs to build & operate Gas pipelines across the country. In a major step to increase IndianOils presence in Natural Gas industry, Corporation is currently implementing 5 MMTPA LNG import Terminal at Ennore near Chennai which is targeted for completion during 2015-16. IndianOil is in the process of procuring LNG from world market on long term as well as short term basis for meeting the Internal Consumption at our own Refineries and for Ennore LNG Terminal. IndianOil has the capabilities to supply re-gassified LNG to customers presently located in the Northern and Western regions of India. With the expansion of the pipeline network in Southern region as well as other parts of the country, IndianOil can supply gas to customers located near those pipelines. As a committed supplier, IndianOil is completely responsible for delivery of gas to the customers premises. The transportation services of the company engaged in transportation of gas are hired to ensure deliveries. This model is used world over wherein multiple gas suppliers operate through one transportation system. The LNG at Doorstep initiative involves making LNG available to the customers not connected by gas pipeline. Gas is transported through a cryogenic system, stored in a cryogenic holding tank at the target location and re-gassified on-site through vaporizers for use as fuel. The entire operation being concealed eliminates the possibility of adulteration and pilferage. Introduced in 2007, this initiative has been well received and is attracting more customers located away from the pipelines. IndianOil has in-house capabilities in the manufacturing of Cryogenic equipment at the State of Art facility at Nasik for the last three decades.
Major Highlights
o o o o
Total sales of 2.305 million tonnes of R-LNG in 2010-11 R-LNG turnover grew by 34%. IndianOil is expanding into City Gas Distribution. IndianOil JV Green Gas Limited granted authorisation for City Gas distribution in Agra and Lucknow IndianOil - Adani consortium is the lowest bidder for Chandigarh & Allahabad in the second round of bidding invited by PNGRB IndianOil is expanding into Gas Transmission business. IndianOil owns and operates Dadri-Panipat Pipeline, IndianOil in consortium has won bids for the following pipelines for which LOIs have been issued by PNGRB Mallavaram Bhilwara Pipeline (30 MMSCMD), Mehasana - Bhatinda Pipeline (30 MMSCMD), Bhatinda Jammu - Srinagar Pipeline (15 MMSCMD) The initiative of LNG at Door Step has been well established and LNG is being supplied to number of customers not connected by pipeline safely and successfully. Indian Oil is implementing 5 MMTPA Ennore LNG import terminal and it is targeted for completion during 2015-16.
Petrol/Gasoline

Automotive gasoline and gasoline-oxygenate blends are used in internal combustion spark-ignition engines. These spark ignition engine fuels are primarily used for passenger cars. They are also used in off-highway utility vans, farm machinery and in other spark ignition engines employed in a variety of service applications.
Gasoline is a complex mixture of relatively volatile hydrocarbons that vary widely in chemical & physical properties and are derived from fractional distillation of crude petroleum with a further treatment mainly in terms of improvement of its octane rating. The hundreds of individual hydrocarbons in gasoline range from c4 to c11. An oxygenate is an oxygen-containing, ashless organic compound (such as an alcohol or ether) which can be used as a fuel or fuel supplement. Motor gasoline is sold at retail outlets where it is directly delivered into the automobile tank. The Indian Standard governing the properties of motor gasoline & gasoline-oxygenate blends is IS 2796 : 2000 (3rd Rev).
In view of the auto fuel policy issued by Govt of India, more & more stringent specifications (equivalent to Euro II, Euro III, Euro IV) are being made applicable for the gasolines being marketed in India. This has led to reduction of environmentally polluting factors in gasolines. XTRAPREMIUM
are
in
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XTRAPREMIUM petrol is a much sought-after fuel among discerning motorists who ways emotionally attached to their wheels.
The Clean and Keep Clean function of the super cleanser additive in XTRAPREMIUM reduces deposits at the port fuel injector, intake valve and controls combustion chamber deposits to maintain "like new" performance of the vehicle. Regular use of XTRAPREMIUM gives the vehicle a superior pick-up, smoother drive, better mileage and lower emission. XTRAPREMIUM is designed not only to optimise performance of new generation vehicles but also rejuvenate old vehicles to perform better. Little wonder, IndianOils XTRAPREMIUM petrol is the largest selling branded petrol in India
Diesel/Gas oil

Petroleum derived diesel (called as petrodiesel) is a mixture of straight run product (150 C and 350 C) with varying amount of selected cracked distillates and is composed of saturated hydrocarbons (primarily paraffins including n , iso , and cycloparaffins), and aromatic hydrocarbons (including napthalenes and alkylbenzenes).
Diesel is used in diesel engines, a type of internal combustion engine. Rudolf Diesel originally designed the diesel engine to use coal dust as a fuel, but oil proved more effective. Diesel engines are used in cars, motorcycles, boats and locomotives. Automotive diesel fuel serves to power trains, buses, trucks, and automobiles, to run construction, petroleum drilling and other off-road equipment and to be the prime mover in a wide range of power generation & pumping applications. The diesel engine is high compression, self-ignition engine. Fuel is ignited by the heat of high compression and no spark plug is used. The Indian Standard governing the properties of diesel fuels is IS 1460:2005 (5th Rev). Important characteristics are ignition characteristics, handling at low temperature, flash point.
Diesel fuel often contains higher quantities of sulphur. In India , emission standards (equivalent to Euro II, Euro III, Euro IV) have necessitated oil refineries to dramatically reduce the level of sulphur in diesel in view of the auto fuel policy brought in force by Govt of India. BIS has brought out specification for "Diesel with 5% Biodiesel" that may be marketed in near future. XTRAMILE
IndianOils XTRAMILE Super Diesel, the leader in the branded diesel segment, is blended with world-class multi-functional fuel additives. Commercial vehicle owners choose XTRAMILE because they see a clear value benefit in terms of superior mileage, lower maintenance costs and improved engine protection. A growing section of customers who own diesel automobiles, both in the lifestyle and passenger category, prefer XTRAMILE as a fuel for its added and enhanced performance. XTRAMILE has brought in a huge savings in the high mileage commercial vehicles segment. Transport fleets that operate a large number of trucks crisscrossing the country are using XTRAMILE to benefit from higher mileage and reduced maintenance costs.
ATF/Jet Fuel

IndianOil Aviation Service is a leading aviation fuel solution provider in India and the most-preferred supplier of jet fuel to major international and domestic airlines. Between one sunrise and the next, IndianOil Aviation Service refuels over 1500 flights from the bustling metros to the remote airports linking the vast Indian landscape, from the icy heights of Leh (the highest airport in the world at 10,682 ft) to the distant islands of Andaman & Nicobar. Jet fuel is a colorless, combustible, straight-run petroleum distillate liquid. Its principal uses are as jet engine fuel. The most common jet fuel worldwide is a kerosene-based fuel classified as JET A-1.The governing specifications in India are IS 1571: 2001 (7th Rev). IndianOil is India's first ISO-9002 certified oil company conforming to stringent global quality requirements of aviation fuel storage & handling. IndianOil Aviation also caters to the fuel requirements of the Indian Defence Services, besides refueling VVIP flights at all the airports and remote heli-pads/heli-bases across the Indian subcontinent. IndianOil Aviation group regularly organises International Aviation conferences that act as a vital information facilitator with participation from leading international and all domestic airlines, allied industries, statutory aviation authorities and government agencies from over 35 countries. IndianOil is the only oil company in India to market the widest possible range of fuels used by the aviation industry in India- JP-5, Avgas 100LL, Methanol Water Mixture, Jet A-1 and aviation lubricants, etc.
Aviation Turbine Fuel (ATF) is dispensed from specially designed refuellers, which are driven up to parked airplanes and helicopters. Major airports have hydrant refuelling systems that pump the fuel right up to the filling outlets on the tarmac through underground pipelines for faster refuelling. Essentially, ATF is pumped into an aircraft by two methods: Overwing and Underwing. Overwing fuelling is used on smaller planes, helicopters, and piston-engine aircraft and is similar to automobile fuelling - one or more fuel ports are opened and fuel is pumped in with a conventional pump. Underwing fuelling, also called single-point is used on larger aircraft. To ensure that you receive the best service, every one of our 101 AFSs follows specific quality audits based on a Quality Control Index System benchmarked to global standards. In addition, 15 Quality Certification Laboratories provide complete specification tests round-the-clock. Ensuring that these standards are always upheld, there is a back up of a highly skilled, qualified and dedicated team of officers and refueling crew. IndianOil has a strategic partnership with Air BP, the world leader in aviation business. IndianOil regularly organizes seminars, symposiums and workshops to constantly interact with its partners, which apart from being a two-way channel of communication, helps us to stay abreast with advances in technology.
SERVO lubricants & greases

SERVO brand, from IndianOil, is the brand leader among lubricants and greases in India and has been conferred the Consumer Superbrand status by the Superbrands Council of India. Recognised for its brand leadership by the World Brand Congress and as a Master Brand by CMO, Asia, SERVO has now carved a significant niche in over 20 countries across the globe. With over 1000 commercial grades and over 1,500 formulations encompassing literally every conceivable application, SERVO serves as a one-stop shop for complete lubrication solutions in the automotive, industrial and marine segments. Recognised for cutting-edge technology and high-quality products, SERVOis backed by IndianOil's world-class R&D and an extensive blending and distribution network. The recent top-end offerings in the segment are all-new engine oils on a differentiated synthetic platform SERVO Futura Synth, a 100% synthetic premium lubricant for diesel & petrol cars and SERVO 4T Synth, engine oil with advanced synthetic chemistry for 4-stroke two-wheelersrepresent a big leap in bringing technologically advanced motor oils of global standards to the Indian market. Both the products offer outstanding engine protection and performance that far surpasses the benefits offered by conventional mineral-oil based lubricants. (Please refer to the product sub-segment on this website for product specifications and recommendations of the newly-launched products). In the retailing segment, besides IndianOil petrol stations, SERVO range of lubricants is available through a network of a unique SERVO Stockist Management System (SSMS) across the country. The products are available in every
corner of the country through various retailing initiatives like SERVOXPRESS stations, bazaar outlets and thousands of auto spare parts shops across the country along with a unique concept of Gramin SERVO Stockists to reach the rural hinterland. SERVOXPRESS vehicle servicing centres are one-stop shops for quick, easy and convenient auto care, offering a refreshing experience to motorists. Opened in convenient locations like malls, petrol pumps or as stand-alone units, SERVOXPRESS stations have facilities for engine oil change, tyre & battery check-ups, air-conditioner service, vacuum cleaning, perfuming, upholstery cleaning, polishing, lamination installation, etc., besides replacement of minor parts for two and four-wheeler vehicles. Lubrication is the art of reducing friction between rubbing or rolling surfaces. In the recent past two terminologies have gained currency - Tribology, the science of Rubbing; Rheology, the study of stream or flow. The earliest knowledge of lubrication is evident from grease lubricated chariot wheels excavated from the ruins. The rapid development of this science can be said to have started from the 18th century, with significant technological progress in commercial usage in the 20th century. Most lubricants are liquids. Water is a natural lubricant but has extremely limited application due to its very low viscosity and very low boiling point, besides its contribution to rusting and corrosion. Vegetable oils have excellent lubrication properties but have very poor oxidation stability, high pour point, rapid thickening and may even let out foul odours in time. Most of the liquid lubricants used at present all over the world are petroleum-based mineral oils.
Marine Fuels & Lubricants

Share on emailEmail Print IndianOil caters to all types of bunker fuels and lubricants required by various types of vessels operating throughout the world in the shipping industry. Bunker supplies are made at all major ports of India; Mumbai, Kandla, Vasco, Chennai, Tuticorin, Kakinada, Visakhapatnam, Kochi, New Mangalore, Kolkata, Paradip, JNPT, Port Blair and Haldia. Apart from meeting 100% bunker requirement of the Indian Navy, it also supplies bunker fuels to all major shipping and dredging companies of India. Spot requirement of different vessels calling at Indian ports are met through nominations received from local shipping agents and international bunker traders/brokers. While IndianOil supplies Furnace Oil (FO) and High Flash High Speed Diesel (HFHSD) meeting stringent BIS specifications, it also offers the entire range of SERVO brand marine grade lubricants. Supplies are made through pipelines, barges and tank-trucks. Bunker supplies are undertaken through pipeline at specified jetties at Haldia, Vasco, Port Blair, Mangalore, Visakhapatnam, Kakinada, JNPT (Mumbai) and Chennai. Tank trucks are used for bunker supplies at Tuticorin, Paradip, Port Blair, Mangalore and Haldia. Barges are used for bunker supplies at jetties and inner anchorages at Haldia, Mumbai, Kandla, Visakhapatnam, Kochi and Chennai. IndianOil has also started supplying Bonded 380 cst FO bunker fuel from Chennai from May 2009 as per ISO 8217:2005 specifications. The price of this product is internationally competitive and revised on a weekly basis based on MOPS (Mean of Platts-Singapore).
Kerosene

Kerosenes are distillate fractions of crude oil in the boiling range of 150-250C. They are treated mainly for reducing aromatic content to increase their smoke point (height of a smokeless flame) and hydrofining to reduce sulphur content and to improve odour, colour & burning qualities (char value). Kerosene is used as a domestic fuel for heating / lighting and also for manufacture of insecticides/herbicides/fungicides to control pest, weeds and fungi. Since kerosene is less volatile than gasoline, increase in its evaporation rate in domestic burners is achieved by increasing surface area of the oil to be burned and by increasing its temperature. The two types of burners which achieve this fall into two categories namely vaporisers & atomisers.
Bulk/Industrial Fuels

Share on emailEmail Print In the large volume consumer segment, IndianOil's provides complete Fuel Management Solutions to customers who require fuels in bulk and have dedicated facilities for storage and handling. These customers benefit from IndianOil's efficient sourcing and supplies matched to their usage patterns and inventory. The optimization on and optimization of supplies is especially relevant in the light of high-energy input costs in the recent past, which is expected to continue in the future too. IndianOil's tankages are strategically located across the country and are custom-designed to maintain low-cost supplies that can be rapidly transported through a sophisticated supply-chain management system. Whether it is an immediate need, a long-term supply contract or even setting up dedicated storage and handling facilities at your premises, IndianOil's network is at your service. IndianOil's marketing operations network of storage, distribution and supply hubs is backed by on-time logistics and round-the-clock after-sales service. Many institutional customers like the railways, steel plants, thermal power plants, textile mills, power plants, state transport undertakings, large corporates and fleet & logistics companies tie-up for long-term contracts backed by IndianOil's comprehensive fuel & lubricants consultancy-a formidable expertise that IndianOil has built over nearly five decades of working with a cross-section of customers from a wide-range of industrial sectors. IndianOil's bulk liquid fuel supply covers the complete gamut of fuels-Auto fuels, Light Diesel Oil, Low Sulphur Heavy Stock, Special Products and much more.
Petrochemicals

India is amongst the fastest growing petrochemicals markets in the world. Taking this into consideration and to enhance its downstream integration, IndianOil is focusing on increasing its presence in the domestic petrochemicals sector besides the overseas markets through systematic expansion of customer base and innovative supply logistics. Petrochemicals have been identified as a prime driver of future growth by IndianOil. The Corporation is envisaging an investment of Rs 30,000 crore in the petrochemicals business in the next few years. These projects will utilise product streams from the existing refineries of IndianOil, thereby achieving better exploitation of the hydrocarbon value chain. Beginning with a low-investment, high-value projects such as Methyl Tertiary Butyl Ether (MTBE) and Butene-1 at Gujarat Refinery, Vadodara, IndianOil has set up a world-scale Linear Alkyl Benzene (LAB) plant at Gujarat Refinery and an integrated Paraxylene/Purified Terephthalic Acid (PX/PTA) plant at Panipat. A Naphtha Cracker complex with downstream polymer units is also in operation at Panipat.
three
petrochemicals
players
in
These initiatives are designed to catapult IndianOil among the top Southeast Asia in the long term.
In order to penetrate the petrochemicals market effectively, a separate Strategic Business Unit (SBU) has been created in IndianOil for marketing of petrochemicals. This SBU has five exclusive sub-groups, classified product wise (LAB, PTA, Polymers) and function wise (Logistics & Exports), in addition to regional/field set-ups to offer reliable customer service. This SBU has already established IndianOil's LAB business both in India and abroad. Today, IndianOil is a major supplier to the key players in the detergent industry, both national and international. Similarly, in PTA business, all major domestic customers are catered to by IndianOil. A robust logistics model has been the key to IndianOil's success story and facilities have been put in place for seamless product dispatches to customers by rail, road and sea. Mega Linear Alkyl Benzene (LAB) plant, Gujarat Plants: Refinery:
IndianOil made its big-ticket entry into petrochemicals with the commissioning of the countrys largest Linear Alkyl Benzene (LAB) plant at Gujarat Refinery in August 2004. It is also the largest grassroots single train Kerosene-toLAB unit in the world, with an installed capacity of 1,20,000 metric tonnes per annum (MTPA). Currently, two grades of LAB high molecular weight and low molecular weight are being produced for manufacture of environment friendly biodegradable detergents. The quality of the LAB produced here has found wide acceptance in the domestic and overseas markets.
Built at a cost of Rs. 1,248 crore and commissioned in a record 24 months time, the plant produces superior quality LAB for manufacturing environment-friendly biodegradable detergents. The key raw materials for the plant, catering to domestic as well as export market requirements meeting the latest and most stringent quality standards, are Kerosene and Benzene produced at Koyali Refinery. The LAB unit at Gujarat Refinery achieved 102.8% capacity utilization during the year 2009-2010. LAB sales touched 126 TMT including export of 19 TMT to 19 countries during the year 2009-10. Paraxylene/Purified Terephthalic Acid (PX/PTA), Panipat:
The most technologically advanced plant in the country, the PX/PTA plant marks IndianOils major step towards forward integration in the hydrocarbon value chain by manufacturing Paraxylene (PX) from captive Naphtha and thereafter, converting it into Purified Terephthalic Acid (PTA). The integrated Paraxylene/Purified Terephthallic Acid (PX/PTA) complex was built at a cost of Rs. 5,104 crore within the Panipat Refinery in Haryana. The PTA Plant is the single largest unit in India with a world-scale capacity of 5,53,000 MTPA, achieving economy of scale. The process package for the PTA plant was prepared by erstwhile M/s Dupont, UK (now M/s. Invista) and that of the Paraxylene Unit was prepared by M/s UOP, USA. M/s EIL and M/s Toyo Engineering were the Project Management Consultants (PMC) for executing the PTA and PX respectively. The Paraxylene plant is designed to process 5,00,000 MTPA of heart-cut Naphtha to produce about 3,60,000 MTPA of PX. Naphtha is sourced from IndianOils Panipat and Mathura refineries, for which Naphtha splitter units are set u p at the respective refineries. The PTA unit produces 5,53,000 MTPA of Purified Terephthalic Acid from Paraxylene. Naphtha Cracker Plant, Panipat:
14,400
crore,
is
the
The world-class Naphtha Cracker at Panipat, built at a cost of Rs largest operating cracker capacity in India.
The feed for the unit is sourced internally from IndianOil's Koyali, Panipat and Mathura refineries. The Naphtha Cracker comprises of the following downstream units - Polypropylene (capacity: 600,000 tonnes), High Density Polyethylene (HDPE) (dedicated capacity: 300,000 tonnes) and Linear Low Density Poly Ethylene (LLDPE) (350,000 tonnes Swing unit with HDPE), Mono Ethylene Glycol(MEG) plant (capacity: 325,000 tonnes).
The cracker will produce over 800,000 tonnes per annum of ethylene, 600,000 tonnes per annum of Propylene, 125,000 tonnes per annum of Benzene, and other products viz., LPG, Pyrolysis Fuel Oil, components of Gasoline and Diesel. The Polypropylene (PP) unit is designed to produce high quality and high value niche grades including high speed Biaxially Oriented Polypropylene (BOPP) (used for food packaging and laminations), high clarity random co-polymers (used for food containers and thin walled products) and super impact co-polymer grades (used for batteries, automobile parts, luggage and heavy duty transport containers). Polyethylene is used for making injection moulded caps, heavy duty crates, containers, bins, textile bobbins, luggage ware, thermoware, storage bins, pressure pipes (for gas and water), small blow-moulded bottles, jerry cans, etc.
Other than the regular petroleum products like light distillates, middle distillates, heavier products like Furnace Oil, Bitumen, etc., IndianOil refineries also manufacture petroleum products for specific applications. These specific applications could be feed stock for chemical industry, raw material for specific industries and solid fuels. The petroleum products, produced for specific applications are called, 'Petrochemicals and Specialties (P&S) Products'. Every petroleum refinery is not designed to produce P&S products but IndianOil's refineries have been planned to make a large portfolio of P&S products. The indicative list of products from IndianOil's various refineries is as follows:
Refinery P&S Products Barauni Carbon Black Feedstock (CBFS), Raw Petroleum Coke (RPC), Sulphur Digboi Paraffin Wax
Guwahati Raw Petroleum Coke (RPC) Haldia Koyali CBFS, Jute Batching Oil (JBO), Micro Crystalline Wax (MCW), Mineral Turpentine Oil (MTO), Sulphur LABFS, Mineral Turpentine Oil (MTO), Sulphur, Toluene
Mathura Propylene, Sulphur Panipat Benzene, Mineral Turpentine Oil (MTO), Petcoke, Sulphur Basic Benzene: CBFS: Carbon JBO: LABFS: Micro Crystalline Wax MTO: Paraffin wax: Petcoke: Propylene: RPC: Sulphur: Sulphuric Acid Toluene: Explosives manufacturers end Chemical black Jute LAB (MCW): Paint Candle Cement Chemical CPC manufacturers Pharmaceutical uses: industry manufacturers industry manufacturers industry industry manufacturers industry industry manufacturers industry
and
sugar
Crude oil
Share on emailEmail Print Crude oil - as petroleum directly out of the ground is called - is a remarkably varied substance, both in its use and composition. Crude oil is formed from the preserved remains of prehistoric zooplankton and algae, which have been settled to the sea (or lake) bottom in large quantities under anoxic conditions. It was formed over millions of years from the remains of tiny aquatic plants and animals that lived in ancient seas due to compression and heating of ancient organic materials over geological time. The oldest oil-bearing rocks date back to more than 600 million years, the youngest being as old as about 1 million years. Although various types of hydrocarbons - molecules made of hydrogen and carbon atoms - form the basis of all crude oils, they differ in their configurations. The chemical structure of petroleum is composed of hydrocarbon chains of different lengths. Because of this, petroleum may be taken to oil refineries and the hydrocarbon chemicals separated by distillation and treated by other chemical processes, to be used for a variety of purposes. It can be a straw-colored liquid or tar-black solid. Red, green and brown hues are not uncommon. Crude oil is classified by the location of its origin (e.g. West Texas Intermediate, WT, Brent, Dubai or Minas) and often by its relative weight or viscosity (light, intermediate or heavy); refiners may also refer to it as `sweet, which means it contains relatively little sulphur, or as `sour, which means it contains substantial amounts of sulphur and requires more refining in order to meet current product specifications. The number of carbon atoms determines the oil's relative `weight or density. Gases generally have one to four carbon atoms, while heavy oils and waxes may have 50, and asphalts, hundreds. Crude oil from an area in which the crude oil's molecular characteristics have been determined and the oil has been classified are used as pricing references throughout the world. These references are known as Crude oil benchmarks After considering availability of indigenous crude oil, balance crude oil is required to be imported. IndianOil sources its crude oil requirement from Far East, Gulf region, Mediterranean, West Africa and Latin American sources.

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Corporate Overview

Redefining the horizon

Venturing into alternative fuels

IndianOil. The Energy of India

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