Part 7

Chapter 1. (Advertisement) What problem is mentioned in the advertisement?

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Part 7
Advertisement

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/ Who will be interested in this advertisement? What is being advertised? To whom are the special prices being offered?

. Do you have a problem with your car? Tired of carrying home heavy boxes of detergent?

Question 1-2 refer to the following advertisement. Too tangled up to work? Unwind with a Yaletown wireless system You have to make a decision, but everybody's out of reach. Your staff is everywhere but at their desks., your executives are out of town, and the production manager... where is he, anyway? Another communications breakdown. Which is why you need a Yaletown Wireless Communications System. Whether you need in-house telephone service or pagers for off-site employees. Yaletown delivers the communications functions you need, without trying you down. Yaletown, Get rid of the wires so everyone can get their work done To find out more about Yaletown and how it can help solve your communication problems, contact your local Yaletown dealer, call us at 1-800-WEFIXUP, or visit our web site at: www.yaletownwireless.com 2. .

/ Why don't you try our product? We have recently introduced a new product...

1. KEYWORD Communications .

What is one advertised advantage of the Washer? What is not one of the features of this product? What is the competitiveness of this product? What wil be featured at the event?

Eco

features, benefits, including KEY WORD . .

What does the advertisement say students will be asked to do?

What are people asked / requried / suggested / advised to do? , please .

/ What % will be discounted for the special period? If you If you If you Please have any question. ~ need more information. ~ want to get a free brochure. call ooo .

1. What is being advertised? (A) A desktop publishing program (B) An online directory (C) A public relations service (D) A communications network 2. What problem does the advertisement refer to? (A) The high cost of communications software (B) The difficulty of maintaining contact with staff (C) The inaccessibility of the internet in some area (D) The delays caused by production workers

What should interested people do to attend this event?

, .

 Part 7

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Part 7
Job listing

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(Job listing) / What kind company is ~ ? Which department is looking for a manager? Question 3-4 refer to the following job-listing. V C S Video Conference Service, Inc. , , , Location: Montreal Position: Reservations Agent Job category: Call Center Reference number: CS0076(Must be written in resume) Duties and Responsibilities: * Process customer requests received by phone, e-mail, or fax accurately and efficiently * Provide assistance to customers by offering knowledgeable explanations and suggestions about available service * Communicate with internal departments with regard to specific customer inquiries * Become proficient in all video and internet conferencing service Qualifications and Experience: * One year of experience in a customer-service or incoming-call-center environment * Excellent verbal and written communication skills * Experience with word processing and database entry * Ability fo communicate in a professional manner with colleagues and customers * Self motivation and problem-solving capability * Ability to adapt to change in a positive manner within a team environment Thank you for your interest in VCS. We regret to advise you that we will only be able to contact those candidates who have been selected for an on-site interview. No phone calls please, and no employment agencies.

What conditions are being offered for this position? Which is not mentioned about the benefits for this position?

What is not one of the job duties of this position?

Duties and Responsibilities / Job Description

Qualifications and Experience: What is a requirement for the position? What is not one of the qualifications to apply for this position?

, ,

What is stated about the application process?

, ,

3. Qualifications . and Experience

4. application process . , on-site

(selected for an on-site interview) . on-site interview interview face to face interview .

3. What is a requirement for the position? (A) Prior experience with arranging conference. (B) Professional certification. (C) Computer skills. (D) A demonstrated ability to supervise others. 4. What is stated about the application process? (A) Some candidates will be interviewed in person. (B) Unsuccessful candidates will be notified promptly. (C) Prospective applicants should cal for further information. (D) Telephone interviews will be scheduled for all qualified.

 Part 7
Chapter 2. (Letter / Memo / Fax / E-mail / Invitation)

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Part 7
Letter Question 1-3 refer to the following letter. January 9 Northern Shipping 5900 Industrial Drive Toronto, Canada Dear Sir or Madam:

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Letterhead .

Dear

What is the purpose of this memo? What is the main purpose of this letter? what event is this invitation for? Why was the letter written? Why did Mark Browns write this letter? What problem does the letter mention?

Purpose, Intend, Why .

What has not been a part of previous Family Day? What happened to the company last month? What is going to happen on June 10?

. KEYWORD Line .

With reference to our orders #6385 of last October 15, we wish to advise you that, despite the time that has elapsed, approximately half of the original shipment has failed to reach us. The missing items are indicated on the copy of the order we enclose for your information. Despite repeated efforts on our part to trace the rest of the packages you list as having been shipped, we have been unable to locate them. We would appreciate your sending a replacement shipment of the missing portion of the order, which we feel may have been omitted when the original order was filed. Respectfully yours,

1.

3. KEYWORD . enclosed . (A) .

2. suggest would like to / want / require your sending a . . replacement

, Line .

Jackson Montgomery
Receiving Department Penland Publishing Camp Hill, PA 17011 Enc.

What is required to do after receiving this letter?

. require, suggest, ask .

Where should A() call? When is the deadline for this application?

Sign ( ) Who wrote this letter?

1. What problem does the letter mention? (A) The terms for payment are unclear. (B) Items have been damaged in transit. (C) Payment was never received. (D) Part of a shipment is missing. 2. What is the suggested solution to the problem? (A) A refund should be issued. (B) A new invoice should be mailed. (C) A replacement shipment should be sent. (D) A new order should be placed. 3. What is enclosed with this letter? (A) A copy of the original order. (B) A copy of an invoice. (C) A list of damaged items. (D) A money order of the outstanding amount.

. .

suggestion

. , enclose KEYWORD

enclose

 Part 7

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Part 7
Article

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Chapter 3. / / (Report & Article) Question 1-3 refer to the following article. What is the main idea of this article? What is the main topic of the report? What is the purpose of this article? () purpose / topic / talk about / discuss . 3 -(B) Investors assuming that there are no longer any new business opportunities in the energy sector should consider renewable energy sources in the developing world. Sources like solar power, hydro-power, and wind power have enormous growth potential. Renewable energy currently accounts for only 1 percent of the total energy market. Yet the global market for solar power alone is already $2 billion, and many predict that renewable energy production will increase to 15 percent of the worldwide total in the coming decade. There are still many populations in developing countries that are not served by the traditional energy infrastructures. It is often far from cost effective to build the power lines necessary to bring electricity form central sources to outlying or isolated area. Renewable energy can be produced locally without the need for massive building projects. Many forms of renewable energy also have the advantage of avoiding common environmental problems and, thus, can be built with less governmental oversight. Large international energy companies are already expanding beyond oil and natural gas, working on renewable energy projects in many rural area. Solar power, especially, is starting to provide a solution for people who otherwise have little chance of getting electricity. 1. purpose . 3 -(D) 2. 1) 2) . predict. in the coming decade . next ten years coming decade .

/ What prompted the hotel to change? When did the problem occur?

keyword hunting

KEYWORD .

3 -(C)

/ What will happen in the next 10 years? What are Academy minivan owners advised to do?

What can be withdrawn from the article?

1. What is the purpose of this article? (A) To explain the investment potential of renewable energy (B) To describe a solar power project (C) To solicit donations to developing countries (D) To warn about problems caused by the use of solar power 2. What does the article suggest will happen in the next ten years? (A) The price of equipment for producing solar power will decrease. (B) Rural communities will have more access to central sources of electricity. (C) Global production of energy from renewable sources will increase. (D) Fewer large building projects will be carried out in developing countries. 3. What is NOT stated in the article? (A) There are concerns about the environmental impact of the extensive use of solar power. (B) There are business opportunities available in the field of renewable energy. (C) It is often too expensive to build traditional energy infrastructures in isolated areas. (D) The proportion of the world's energy that presently comes from renewable sources is quite low. Not question KEYWORD . KEYWORD: (A) concern ~ extensive (B) opportunities ~ renewable (C) expensive ~ traditional (D) proportion ~ renewable

 Part 7
Chapter 4. (announcement / notice / memo)

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Part 7

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Memo / . Question 1-3 refer to the following memo. To: All staff From: Facilities Management We have been coordinating with the Maintenance Office to find a date to reseal the south-side parking lot. This will take place Monday, June 10, from 5 AM until 5 PM. While the crew is working, traffic will not be able to access the parking lot at all. Employees are requested to avoid walking in that area, as the fresh asphalt surface will be soft for several hours. All staff have permission to use the parking lots of the Institute of Commerce and Stanton Publishing across the street on Monday while the resaling is carried out. Thank you for your cooperation. We hope this is not too inconvenient. Tasha Baku 3. From() . 1. .

/ What is the purpose of this notice? What is the topic of this notice? Who will read this notice? What is this notice about?

What has not been a part of previous Family day?

What does the notice say about the oldest students? What is going to happen on June 10?

1. . 2. , .

2. .

What will happen if the corrections are not indicated?

What is not mentioned in this notice?

KEYWORD . .

/ What will happen in next ten days? What the employees should do after reading this notice?

should / must / require / ask next / from now .

1. what is the purpose of this memo? (A) To thank Stanton Publishing staff. (B) To inform staff of maintenance activities. (C) To announce the opening of a new parking facility. (D) To announce staff changes. 2. What is going to happen on June 10? (A) A parking area will be closed. (B) Staff will be using the offices across the building. (C) There will be heavy traffic around the building. (D) The Maintenance Office will be shut down. 3. Where does Tasha Baku work? (A) At Stanton Publishing (B) In the Maintenance Office (C) In Facilities Management (D) At the Institute of Commerce