Ecosystem Behavior Analysis

(an example of the preamble to a VPEC-T Workshop in the Utilities industry for a company undergoing significant business & technology change)

A Framework for Modeling Ecosystem Behaviour

Used to tackle complex relationships, multiple value-system alignment and trust building: Anti-Terrorism, Anti-Crime, Justice System & Post M&A.

An Ecosystem of Stakeholders The Canvas

Government or Regulator

Our Business

Community
Our Customers

External Service Provider

Our Shareholders

The challenge is how to align the various Stakeholder Groups values to achieve the necessary trust relationships to achieve our aims.

Multiple Trust Relationships Need to be Nurtured and Carefully Managed

An emphasis on Values and Trust

Each relationship has its own unique characteristics, focus and privacy/intimacy needs.

How we will use the Framework:

Simple, like a SWOT Analysis but not a SWOT! But its output, like the output of a SWOT, it will inform the planning process.

Output of this Workshop

Exam Question: How can we ensure we protect and develop trust-based relationships across the entire ecosystem? Principles: Dos & Donts Trust Risks & Issues Others? Objectives & Outcomes Next Steps Hypothesis?

Like the output of the SWOT Analysis, it will inform and shape the plan.

Guiding Thoughts for the Workshop Exercise

Values
For each Stakeholder Group:

Policies
Constraints Rules-ofEngagement Contracts Regulations

Events
Milestones Review Points Risk-Events Outcomes

Content
Documents Negotiations Discussions Outputs

Trust
Trust-builders Trust-destroyers Alignment Reputation

Needs Desires Expectations