SAP NW Process Orchestration

Benefiting from Process Orchestration

Key Benefits
Increase staff productivity
Process business critical activities faster

Reduce the number of errors and exceptions

Reduce overall IT costs

Reduce duplication of work

Increase visibility into operational efficiencies and bottlenecks

Reduce business risks

Improve customer service and retention

Enhance Business Agility

Rapidly deploy changes across processes Re-use decision assets Maximize automation Improve decision governance Extend rule authoring to business users
Rule Repository User Tools

Transparent Decision Service

Execution Server

Orchestrated Processes

Automated Business Decisions

3

Orchestration Patterns
Where is the value?
Orchestrated Activities
Use Case Benefit
Examples
Braskem Invoice registration time -30%, 95% on-time payment Ericsson Master data governance +50% faster KAESER Improved customer service Emergency response -33% Reduce labour costs & bottlenecks Reduce training costs & increase reach

Tailored Interaction
Use Case Benefit Examples Braskem Training cost -20% CCE AG and KAESER Reduced training costs

Issues

Customer Value

Issues
Overly complicated interactions

Customer Value
Tailored interaction

Inefficient handovers
across departments & partners

Orchestrating dependent
actions across departments & partners

Multiple system interactions Bottlenecks in workload

Bridging multiple system Creating an explicit

process

Casual users reluctant to

adopt applications

Simplifying and creating

task specific user interfaces

Costly training & support High error rates

Extending systems to all

process participants

Separating process

Create Business Differentiation

experience from back-end systems Create Business Differentiation

NEXT STEPS
K5 ERP Solutions Pty (Ltd) 2011

Adoption Roadmap
Business Case Development

Pilot Solution Development Cycle

Business Process Consulting Workshops Demonstrate the value points in the use case High level scope and design for pilot project Outside in approach to increase ROI

Seeing is Believing! Tangible Result, Reality Check, Exit Option every 2 weeks Enabled Thought Leader and Power Users Maximize the output under the given constraints

Checkpoint

Checkpoint

Checkpoint

Checkpoint

Iteration

Iteration

Iteration

Iteration

Training

Use Case Workshop

Process Orchestration Hosting

1-2 W 2W 2W 2W 2W

Understanding Process Orchestration

Your Private Breeding Ground

Overview for Executives Workshops for Architects SAP Product Training

Individually Configured, Dedicated Environment Instant Access Latest Technology and System Packaged solution template

Thank You
David Bann
Operations Director K5 ERP Solutions
For any further questions, contact: david@k5erp.com