ITIL® Training

Achieve Your ITIL® Certification Goals

Learning Tree offers these courses to help you achieve ITIL® v3
ITIL v3 Certification: Expert

ITIL v2 Practitioner Certificates (3.5 credits each)

188 ITIL® v2: Change, Configuration and Release Management Managing Across the Lifecycle - 983
189 ITIL® v2: Service Desk, Incident and Problem Management
193 ITIL® v2: Practitioner Agree and Define (IPAD) Certification
ITIL v3 Managers Bridge SS SO ST SD CSI OSA RCV PPO SOA
ITIL v3 Managers Bridge (5 credits) 198 982 991 992 993 994 995 996 997 998

198 ITIL® v3 Managers Bridge ITIL v3 Lifecycle Modules ITIL v3 Capability Modules

ITIL v3 Foundation Bridge Certificate (0.5 credits) ITIL v2

ITIL v2
Practitioner
192 ITIL v2-v3 Foundation Certification Bridge
® Managers
Certificates
Certificate ITIL v3 Foundation Certificate - 197
188
ITIL v3 Foundation Certificate (2 credits) 189
193
197 ITIL® v3: Achieving Foundation Certification ITIL v3
Foundation
Bridge Certificate
ITIL v3 Capability Modules (4 credits each) 192
995 ITIL® v3 Intermediate Qualification: Operational Support and Analysis
996 ITIL® v3 Intermediate Qualification: Release, Control and Validation
997 ITIL® v3 Intermediate Qualification: Planning, Protection and Optimization ITIL v2
998 ITIL® v3 Intermediate Qualification: Service Offerings and Agreements Foundation
Certificate

ITIL v3 Lifecycle Modules (3 credits each)

982 ITIL® v3 Intermediate Qualification: Service Strategy
991 ITIL® v3 Intermediate Qualification: Service Operation
992 ITIL® v3 Intermediate Qualification: Service Transition
LEGEND
993 ITIL® v3 Intermediate Qualification: Service Design
SS – Service Strategy OSA – Operational Support and Analysis
994 ITIL® v3 Intermediate Qualification: Continual Service Improvement
SO – Service Operation RCV – Release, Control and Validation
ST – Service Transition PPO – Planning, Protection and Optimization
Managing Across the Lifecycle (5 credits)
SD – Service Design SOA – Service Offerings and Agreements
983 ITIL® v3 Intermediate Qualification: Managing Across the Lifecycle CSI – Continual Service Improvement All Learning Tree Course numbers are in italics.
17 credits are required to take the Managing Across the Lifecycle Examination

Questions? To discuss your ITIL Certification path, call us at:

1-800-843-8733
See full course descriptions online:
www.learningtree.ca/ITIL

CA ITIL DETAIL

Based on ITIL V3 Qualification Scheme Diagram © OGC's Official Accreditor - The APM Group Limited 2008 (3.04.09)