Letter of Transmission Subject: Submission of the final assignment on IT System of Bank Asia Dear Sir, We are very happy

to submit the report on IT System of Bank Asia. It has been a wonderful learning experience for us to work on the recent and urgent issue of Bangladesh. Thank you very much for giving us this opportunity and their compassionate assistance to complete our work. We have tried our best to make the report informative enough for the people who would like to gain some knowledge about the banks IT System. Still, due to our inexperience their might be few unintentional mistakes. In that case, We seek your kindly consideration.

Yours most obedient .

Table of Content No. Title 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Letter of Transmission Introduction Subject Method Company Description Online Banking E-Banking in Bangladesh Products & services of BANK ASIA IT System of BANK ASIA Stelar-Core Banking Software (CBS) Islamic Banking 3-4 5 5-6 6-7 8-12 12-13 13-14 15-18 Page

2. Introduction Bank Asia Limited is a scheduled commercial bank in the private sector established under the Banking Company Act 1991 and incorporated in Bangladesh as a public limited company under the Companies Act 1994 to carry out banking business in Bangladesh. To assist in bringing high quality service to their customers and to participate in the growth and expansion of their national economy. To become the most sought after bank in the country, rendering technology driven innovative services by their dedicated team of professionals. Bank Asia's vision is to have a poverty free Bangladesh in ctheirse of a generation in the new millennium, reflecting the national dream. Their vision is to build a society where human dignity and human rights receive the highest consideration along with reduction of poverty. Bank Asia has been launched by a group of successful entrepreneurs with recognized standing in the society. The management of the Bank consists of a team led by senior bankers with decades of experience in national and international markets. The senior management team is ably supported by a group of professionals many of whom have exposure in the international market. It set milestone by acquiring the business operations of the Bank of Nova Scotia in Dhaka, first in the banking history of Bangladesh. It again repeated the performance by acquiring the Bangladesh operations of Muslim Commercial Bank Ltd. (MCB), a Pakistani bank. In the year 2003 the Bank again came to the limelight with oversubscription of
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the Initial Public Offering of the shares of the Bank, which was a record (55 times) in their capital market's history and its shares commands respectable premium. The asset and liability growth has been remarkable. Bank Asia has been actively participating in the local money market as well as foreign currency market without exposing the Bank to vulnerable positions. The Bank's investment in Treasury Bills and other securities went up noticeably opening up opportunities for enhancing income in the context of a regime of gradual interest rate decline. Bank Asia Limited started its service with a vision to serve people with modern and innovative banking products and services at affordable charge. Being parallel to the cutting edge technology the Bank is offering online banking with added delivery channels like ATM, Tele-banking, SMS and Net Banking. And as part of the bank's commitment to provide all modern and value added banking service in keeping with the very best standard in a globalize world.

3. Subject method
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This paper is on the information technologies those BANK ASIA use for their banking operation. Now a day IT is very important for all the companies and banks to compete with others. So they decide to make their paper on IT system of BANK ASIA. Globally the developments in information & communication technologies (ICT) have created a new instance in the Banking sector. For this, BANK ASIA also uses hi-tech operation and application softwares for their banking operations, trading and customer function supervision. In this paper they are going to discuss about the their major software of the bank. Here in this subject method they are giving short summary of the whole report they are discussing about: 4. COMPANY DESCRIPTION Bank Asia has its prosperous past, glorious present, prospective future and under processing projects and activities. Established as the first private sector bank fully owned by Bangladeshi entrepreneurs, BANK ASIA has been fltheirishing as the largest private sector Bank with the passage of time after facing many stress and strain. The members of the board of directors are creative businessmen and leading industrialists of the country. The bank was opener of March 28, 1983 but the first branch at 48, Dilkusha Commercial Area, Dhaka started commercial operation of March 23, 1983. The 2 nd Branch was opened on 11 May 1983 at Khatungonj, Chittagong. At present, BANK ASIA has been carrying on business through its 106 branches spread all over the country. Besides, the Bank has drawn arrangement with 415 correspondents in 75 countries of the world as well as with 32 overseas Exchange Companies. BANK ASIA was the first domestic bank to establish agency arrangement with the world famous western Union in order to facilitate quick and safe remittance of the valuable foreign exchanges earned by the expatriate Bangladeshi nationals. BANK ASIA was also the first among
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domestic banks to introduce international Master Card in Bangladesh. In the meantime, BANK ASIA has also introduced the Visa Card and Power Card. The Bank has in its use the latest information technology services of SWIFT and REUTERS. BANK ASIA has been continuing its small credit disbursement of collateral free agricultural loans among the poor farmers of Barindra area in Rajshahi district for improving their lot. Alongside banking activities, BANK ASIA is actively involved in sports and games as theyll as in various SocioCultural activities. Up to September 2006, the total number of workforce of BANK ASIA stood at 2239, which include 1989 officers and executives and 550 staff. 5. Online banking (or Internet banking or E-banking)
E-banking allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution, which can be a retail or virtual bank, credit union or building society .Online Banking or E-banking may include of any transactions related to online usage. To access a financial institution's online banking facility, a customer having personal Internet access must register with the institution for the service, and set up some password (under various names) for customer verification. The password for online banking is normally not the same as for telephone banking. Different financial institutions now routinely allocate customer numbers (also under various names), whether or not customers intend to access their online banking facility. Customer numbers are normally not the same as account numbers, because a number of accounts can be linked to the one customer number. The customer will link to the customer number any of those accounts which the customer controls, which may be cheque, savings, loan, credit card and other account. To access online banking, the customer would go to the financial institution's website, and enter the online banking facility using the customer number and password. Some financial institutions have set up additional security steps for access, but there is no consistency to adopt. All branches under online banking system will be able to do banking practices using a common server (which is centralized) from where only the branches will be able to enter using a common 6

password. Features: Online banking facilities offered by various financial institutions have many features and capabilities in common, but also have some that are application specific. The common features fall broadly into several categories A bank customer can perform some non-transactional tasks through online banking, including 1 Viewing account balances 2 To verify recent transactions 3 Downloading bank statements, for example in PDF format 4 For viewing images of paid cheques 5 Ordering cheque books 6 Downloading applications for M-banking, E-banking etc. Bank customers can transact banking tasks through online banking, including 1Funds transfers between the customer's linked accounts 2Paying third parties, including bill payments and telegraphic/wire transfers 3Investment purchase or sale 4Loan applications and transactions, such as repayments of enrollments 5Financial institution administration 6Management of multiple users having varying levels of authority 7Transaction approval process 8Some financial institutions offer unique Internet banking services, for example :Personal financial management support, such as importing data into personal accounting software. Some online banking platforms support account aggregation to allow the customers to monitor all of their accounts in one place whether they are with their main bank or with other institutions 6. E-Banking in Bangladesh In Bangladesh, e-banking facilities are yet to be fully developed although some technology driven products and services have been in operation over the last few years. The existing 7

technology driven products and services offered by the traditional banks are ATM services, debit card and credit card, transactions through POS terminals, inter-branch online transactions through individualized online closed network of individual bank, limited customer services provided through internet and membership of SWIFT allowing scheduled banks to conduct wireless transactions especially e-transactions. All these technology based products and services have obviously unlocked the way to step toward e-banking. Moreover, as a part of modernizing national payment and settlement system, Bangladesh Automated Clearing House (BACH) that includes Bangladesh Automated Cheque Processing System (BACPS), and Bangladesh Electronic Fund Transfer Network (BEFTN), is being implemented under the "Remittance and Payments Partnership" (RPP) project of the Bangladesh Bank funded by DFID-UK is expected to speed up the adoption of e-banking as well. E-banking at per international standard is yet to develop in Bangladesh. At present, several private commercial banks (PCBs) and foreign commercial banks (FCBs) offer limited services of tele banking, internet banking, and online banking facilities working within the branches of individual bank in a closed network environment. As a part of stepping towards e-banking, the FCBs have played the pioneering role with adoption of modern technology in retail banking during the early 1990s whereas the stateowned commercial banks (SCBs) and PCBs came forward with such services in a limited scale during the late 1990s PC banking or PC home banking: PC banking refers to use of personal computer in banking activities while under PC home banking customers use their personal computers at home or locations outside bank branches to access accounts for transactions by subscribing to and dialing into the banks' Internet proprietary software system using password. PC banking or PC home banking may be categorized into two types such as online banking and Internet banking. Online banking: Transactions in online banking are performed within closed network for which the customer use specialized software provided by the respective bank. International standard online banking facilities are expanding in Bangladesh. At present, 29 scheduled banks offer any branch banking facilities through their respective bank online network that provides facilities like transaction through any branch under the respective bank online network Internet banking: Internet banking refers to the use of internet as a remote delivery channel 8

for banking services which permits the customer to conduct transactions from any terminal with access to the internet. It is the WWW through which banks can reach their customers directly with no intermediaries. Internet banking in true sense is still absent in Bangladesh. Only 7 out of 48 banks are providing some banking services via internet that include account balance enquiry, 4 fund transfer among accounts of the same customer, opening or modifying term deposit account, cheque book or pay order request, exchange rate or interest rate enquiry, bills payment, account summary, account details, account activity, standing instructions, loan repayment, loan information, statement request, ,cheque status enquiry, stop payment cheque, refill prepaid card, password change, L/C application, bank guarantee application, lost card (debit/credit) reporting, pay credit card dues, view credit card statement, or check balance. Mobile banking: Mobile banking (M-banking or SMS banking) is a term use for performing balance checks, account transactions, payments etc. via a mobile device such as a mobile phone. Mobile banking is most often performed via SMS or the Mobile Internet but can also use special programs called clients downloaded to the mobile device. Tele banking: Tele banking refers to the services provided through phone that requires the customers to dial a particular telephone number to have access to an account which provides several options of services. Despite huge potential, tele banking services have not been widened enough in daily banking activities in Bangladesh. Only four banks so far provide a few options of tele banking services such as detail account information, balance inquiry, information about products or services, ATM card activation, cheque book related service, bills payment, credit card service and so on. Funds transfer between current, savings and credit card account, stock exchange transactions etc are still inaccessible through tele banking in Bangladesh. Advantages of E-Banking

Independence & Speed: Now we are not dependent on branch offices that close at four and employees with no real interest in your needs. This means we can deal with your financial affairs efficiently and in your own time for example during your lunch break at work, in the early morning over breakfast or even on a Friday or Saturday night or even during jumma(prayers of Muslims). Since we are essentially our own account manager, we wont loose any time waiting in line either. And we can even deal with our affairs on the move, during a vacation or when traveling abroad. 9

Larger customer coverage and increasing customer satisfaction : Large amount of customers can do their transaction while sitting in home. They do not have to stand in line rather they can do the transaction on their convenient time that makes them more satisfied.

Reliability: It is more error-proof than the old, hands-on approach to banking. Now we can copy long account- and bill-numbers straight from a document into our payment form without any transposed digits. We can take all the time in the world to complete and double-check a transaction without having to hurry, because those behind us in the queue are starting to get nervous.

Cost-reduction: Now most of the fundamental banking facilities have long been automated, resulting in radically lower costs. People can get different information by going through internet thus decreasing cost of transport ,data, less paperwork etc

More services: More services are being offered by different banks for keeping the competition.Now bank are providing different informations and ads in their sits so now people can know which services they want out of the options

Flexibility: Setting up a standing order was a cost- and time-consuming affair only ten to fifteen years ago. Today, it is a matter of minutes. As a result, we can apply changes to our finances on a just-in-time basis right when we need them.

Safety: Electronic banking was long considered unsafe, but new technologies have decisively changed that. Now carrying large amounts of cash around with we have become a thing of the past and with a comprehensive finance overview available to all electronic banking customers, we can instantly review what has been withdrawn from our account and by whom and take appropriate action should there be a reason to suspect fraud or abuse. Disadvantages of E-Banking

Slow processing: After entering a financial transaction with our bank via the computer. Usually the bank will require customer to submit certain documents like an identification card, signature and the like. Not only will the bank online require us to submit documents but also to provide special power of attorney in cases where we

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want to do transactions together with our spouse. A concrete example is when Bank want to manage all our wealth and resources together as a couple and we wish to view it online. Certain technical procedures regarding online banking may be taxing too and complicated.

Learning curve: This means, banking online especially in locating the sites may be complicated and hard to find. Bank site changes: If this occurs, the bank will require us to re-enter all our information again and other related data. Guidance: Many people are scared of using new technologies so if they are provided the guidance they can use. As no one is providing it to them correctly so they face problems during transaction.

Security and trust aspect: Online banking should be entered very carefully if you wish to enjoy your financial life as our in formations are being passed through internet so security and trust is necessary

Steps needed to make online banking a safe and secure banking experience: 1. Avoid accessing our account from a cyber caf or a shared computer. If we happen to do so then we should change password as soon as we finish our banking transaction. 2. Every time we finish using our online banking session then sign out from the site rather than just closing the browser. 3. Change our internet banking password after we first login and thereafter regularly. 4. Use complex and difficult password and make it difficult for others to guess. 5. Use different id and password for different internet accounts. 6. Never share passwords or login details with anybody. 7. View our account daily and check it with our transactions, if there is anything which does not tally with our instructions then inform our bank immediately.

7.Products & services of BANK ASIA

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Deposit products: current deposit, saving deposit, term deposit, foreign currency deposit. They offer MASTERCARD LOCAL (Gold & Silver) VISA LOCAL (Gold & Classic) VISA DUAL (Gold & Classic) VISA INTERNATIONAL (Gold & Classic) VISA MINI (Classic) MAJOR FEATURES: Dual currency credit card: Local and foreign currency in same plastic. Card Cheque: There are some areas where the customer cannot make payment through cards like house rent, education fees etc. Bank Asia credit card cheque is very much convenient to meet these purposes Double Credit Shield: We introduced double credit shield program for the valued credit cardholders. Under double shield plan in the unfortunate event of death or permanent total disability of the cardholder, cardholders nominee or cardholder shall receive Tk. 50,000 for Silver/Classic cardholder and Tk.1, 00,000 for Gold card in addition to the auto settlement of entire dues on the credit card. Free SMS service: A cardholder is able to get information about cards outstanding and different value added services over cell phone through SMS service. E-statement: A Bank Asia cardholder has facilities to get monthly statement over e-mail anywhere in the world. Reward Points: A cardholders accumulates reward points against purchase 24 hours call center: Our enthusiastic customer care agents are ready to attend customers query round the clock through our call center
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Soft turn: Bank Asia Cards has offered the employees of MNC, FI and renowned corporate houses to transfer their existing other bank credit card outstanding to Bank Asia MasterCard or VISA credit card. Easy buy: Under this scheme Bank Asia cards have flexibility to pay in installment basis on any purchase with the credit card. SMS Alert Service: Cardholders are being same SMS upon approval of each transaction 8. IT System of BANK ASIA The Bank Asia has a particular data base system. And they use to work in HPs proprietary Non Stop Kernel DBMS which is handled by Non Stop SQL. HP Proprietary Non Stop KERNEL The system software is HP Proprietary Non Stop KERNEL and includes the database as part of the operation system theirby elimination the layer typically fund in most Database Management Systems (DBMS). The Database functionalities are handled by NONSTOP SQL, which is simply a different operational session for the operating system. The proprietary nature of the system software arguably enhances system security. Operating system is HPs proprietary Non Stop DBMS handled by Non Stop SQL. The system software treats all its hardware restheirces as objects and is thus entirely message driven. This then allows application software to be deployed using client/server architecture providing shared data processing bettheyen the central server and the user workstation. The central trading system resides in the Stock Exchange premises, which is running 24 hrs in a day & 365 days in a year

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9. Stelar-Core Banking Software (CBS) is an integrated retail banking system that provides a complete solution for large and medium banks. Its main suite of functional module covers Savings & Checking accounts, Loans and Deposits, Remittances and Trade Finance, which integrates seamlessly with the back office General Ledger, providing a cost effective solution for multi branch operations. A fully functional ATM module and eBanking facility allow remote banking in areas where communication facilities are not available. Its architecture and design offers greater flexibility in customizing to individual variations without major code changes and makes addition of new features an easy task. Features of Stelar: It runs on the latest version of Oracle database, which is highly scalable. The application can be implemented easily on a single computer workstation, where database, application, and client services are bundled into a desktop, over a large corporate network of LAN or WAN. It is also robust in terms of 24x7 operations and has a centralized reconciliation. In Stelar access rights can be controlled for every single menu option, and within an option, rights to add, modify, delete and enquire can be individually restricted or permitted. User-defined Configuration for Core Functionality Password expiration, time restrictions on access, controlled visibility on data are additional features that help to create a highly secure environment.

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The system allows the Head of Credit Deptt. To define: Credit/Debit Interest and Tax Types and Cycles Interest Accrual, Interest Posting Types and Cycles Customer and Account Service Charges and Cycles Statement Handling and Cycles Overdraft Availability Balance Type for Interest Computation These Product parameters can provide your bank more flexibility with the amendment of the default parameters with supervisory override at individual customer account opening stage. Stelar BAS Deposits module manages Checking, Savings and Term Deposits accounts from account opening to maturity. Rapid product development and introduction enables differentiated product offerings to be aligned with customer and market segments. Specifically designed to cope with high volume real-time transaction processing, the Deposits module has been deployed in a variety of customer situations to cope with account and transaction volumes from thousands to millions on a 24-hour 365-day basis. The module also supports the services normally associated with such products. These include user defined product parameterization, cheque book inventory management, account / check / transaction restraints, OD facilities, and incoming and outgoing clearing services. Facilities are also provided for mass parameters changes to standing instructions, branch of accounts, account ownerships, product changes, etc. Products are as follows: Product Factory Interest Rules Fees/Charges Rules Product Rules Facilities
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Fee Income, expense Interest income, expense Interest payable, receivables Asset Liability Credit and debit interest Interest posting freq & date Interest accrual freq & date Types of balance Tax Default product charges Frequency & date of collection Discount type Default profit centre Interest bearing Overdraft allowed Statement/Passbook Service charges allowed Overdraft Standing Orders

Account Type

CA1 SA1 CMA RA1 SD1

SD2 Retail & Corporate Customers Simple Saver Bonus Saver On line Saver/Online Cash Management Account Call Deposit Account Term Foreign Currency Accounts Interest Pooling
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The system supports the following calculation methods:

Flat rate -no matter what the account balance, strictly one rate is used (this suits for savings account usually). Split Rate -the calculation of the interest is based on the portion of the amount, which is relevant to the rate applied to that tier (step up tiered). Threshold Rate, depending on the balance amount, the rate applied for calculation will be applied to total balance (whole balance tiered). Matrix Rate, depending on the balance and term, as long as one rate is applied, then this rate will be applied to the total balance (commonly used for Term Deposits products). Accrual is flexible enough to allow the Bank to decide how often the accrued interest for each Account type, will be displayed; this could be by any period such as every day, or even every year.

For backdated transactions, the system will automatically back-calculate the accrued interest and generate the asset/liability accounting entries with the correct dates. The interest-posting period can be different to that of the Interest Accrual period, again to give the bank the flexibility to differentiate its internal accrual policy and its interest policy to customers.

10. Islamic Banking: Many of the present day clients like Islamic banking for their money. So Bank Asia has created provision for them. Five branches of the bank, three in Dhaka, one at Chittagong and one at Sylhet provide Islamic banking opportunity for its customers. The Islamic banking windows work fully in compliance with Islamic Shariah. If you like to maintain your financial life
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according to your belief in Islam you are welcome at those branches of the bank. Bank Asia started a new era of Islamic Banking with ISR based on profit distribution module through inauguration of its first Islamic Banking Window at the Banks Uttara Branch, Uttara, on the 24th December, 2008 Hikmah support Centralize and Online Banking / Any Branch Banking. Hikmah provides a unique administrative authorization procedure that can be set up through workflow templates. Transactions that require administrative authorization are directed to manager stations and approvals obtained on line. Hikmah also incorporates a unique audit trail where master changes are automatically tracked via data base triggers. This provides a very secure environment so essential in Banking. Hikmah 's product definition is a completely parameter driven facility that allows creation of innovative financial products that are implemented without any change in code. Besides the facility to define default settings for products, the system allows user specific settings to suit special customers. Applicable charges for transactions are also pre-defined so that transactions automatically debit customer accounts. Hikmah is specifically designed to perform all basic banking operations. The system is built on a modular principle. The product flexibility allows tailoring it to specific needs. Hikmah is a unique online banking solution having facility of providing full range of banking services 24/7/365 to clients and reduce operating expenses.

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Features of Hikmah: Technology Customizable design User-friendly interface Easy creation of charts of accounts Accounting system complying with international standards Standard reports High-level security Client/Server architecture Most secured and reliable database - ORACLE Facility to update exchange rates during a business day Flexible real-time workflow system designed to set up document life cycle scenarios and transaction algorithms (based on a three level scheme "Document-TransactionBalance") Facility to export any table to MS Excel Flexibility of the product and its scalability, and elaborate progressive approaches to banking software development have enable to create a powerful and convenient tool to handle various accounting and managerial tasks in modern banking. The system employs CLIENT/SERVER architecture with ORACLE as database server. This powerful and at the same time affordable relational data base (RDBMS) provides sophisticated data protection and high-speed access information. Hikmah banking system runs best under Microsoft Windows NT/2000 Server and Windows NT/2000 Work Station. The client application can also operate in Microsoft Windows 9x/ME environment. Remote access to the database server is provided via VPN (Virtual Private Network) on the client's end. Internet-Bank subsystem is designed to make use of the immense potential of the Internet to the fullest extent. With Hikmah Internet-Bank, our customers can offer all basic banking products and services online such as opening accounts, getting basic reports, paying bills etc. Hikmah Internet19

Bank enables the bank clients to get a clear picture of their finances anytime. Internet-enabled financial services provide effective account management tool. All the data transmitted between the bank customer and the server is protected using encryption. Client/Bank technology enables the bank to offer its customers remote account management via e-mail. To protect information from unauthorized access the system employs encryption algorithm. Modules of Hikmah: Global Parameters General Banking Investment General Ledger Trade Finance Delivery Channels MUDARABA DEPOSIT : On the maturity date customers can take back his Capital & Profit i.e. let the contract mature. Customers can take back his profit at maturity and roll the capital over for an additional time period i.e. renew for next term. Customers can ask the bank to add the profit to the capital and roll over the whole amount for an additional time period. STATIONARY MAINTENANCE These options allow Preparation, Issue and Receive of Stationery/Instruments (Cheque Book, DD, PO etc.), tracking customer cheques and numbered, or numbers generated by the system; Cancel of Issue and receive stationary; stop and revoking of Stationery.

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TELLER OPERATION The Teller options allow all front office operations like deposits, withdrawals with on-line signature verification, transfers, any branch banking, batch transaction, queued transaction, reversing transactions, transaction enquiry, vouching, clearing, statement/reports/returns, password maintenance, maintenance of stationary, etc. CLEARING OPERATIONS These options provide support for clearing operations wherever Central Bank Clearing Facility is present, interfacing with NIKASH. Multiple clearings are also supported. PROFIT PROCESSING & DISTRIBUTE: These options are used to compute profit on daily product basis and distribute profit to the customer accounts. Variable Profit Sharing Ratios for different types of Mudaraba depositors. For this purpose there will be pre-defined Profit Sharing Ratio (PSR) for each type of depositor and the Bank. PSR would determine the portion of distributable profit to each type of depositors of the Bank. ANY BRANCH BANKING / ONLINE BANKING: These options allow all kind of transaction from any branch of the bank. REMITTANCES (LOCAL): These options allow issue and payment of incoming and outgoing Telegraphic Transfers, Demand Drafts, Mail Transfers and Pay Orders. Maintain Issue and
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payable ledgers for PO, DD, TT, MT etc. Cancellation of issued DD, TT, MT, PO, etc, and Reports facilities. Hikmah Investment: These options allow head office to sanction branch wise limit (regular with revolving and one-time limit). It also allow the Branch to open investment account, disburse amount through PO/DD and keep document information for security, link account transfer, gestation period, rebate for early payment and compensation for late payment.

Hikmah Delivery Channels: ATM There is a standard ATM interface that can connect using the NDC or Diebold protocols that are the current standards for ATM hardware.

E-BANKING These options allow customers to log in via the web and manage their accounts. Options like utility payments, transfers between accounts are also possible.

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SMS BANKING These options allow customers to account balance enquiry, fund transfer through the mobile phone.

A core suite of resource management modules covering Human Resources and Payroll Management. Orbits- ERP security features provide an almost impregnable shield against unauthorized access. Every user is assigned a unique User-Id, and a User-modifiable password, and attached to a group. Access rights are provided at the group level and can be controlled for every single menu option. Within an option, rights to add, modify, delete, and enquiry can be also be individually restricted or permitted. Password expiration, time restrictions on access, controlled visibility on data are additional features that help create a highly secure environment. An optional link to the Human Resources module if installed, also ensures automatic suspension of user rights when an employee leaves the company or is absent on leave. Orbits- ERP also includes several other important facilities that are extremely useful. Automated document number generation in a multi-user environment allows individual series to be established for different document types and sub-types; a common repository for validation codes helps in establishing user definable pop up list for accurate data entry; and a user modifiable context sensitive help facility provides on-line help during operations.

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Orbits- ERP System Module manages all the security and menu functions and controls housekeeping, version control, and documentation. The end result is a highly secure, reliable, and flexible operating environment.

Features of Orbits: Orbits offers a wide range of features entirely configurable by each enterprise End-to-end real time processing Extensive multilevel security User-defined products User-defined Configuration for Core Functionality User defined look and feel Image capture utility Interfaces with Barcode Reader Orbits is customized keeping in mind Bangladesh Local Laws & Regulations Scalable Architecture, supporting customized builds A very user friendly Client Graphical user Interface (GUI ) Easy Administration Modular DesignReturn on Investment can be maximized by buying application specific licenses Cost Effective ERP Value for Money Rapid Implementation Low Bandwidth Requirement Strong security so each member of staff can view any, part or none of the data, depending upon the permissions set up for them. One point backup & recovery Benefits of using Orbits: Core engine of Orbits is of foreign origin but modified and customized fully in local environment Centralized Database Secured Database (Oracle ) & O/S (Windows, Sun Solaris, LINUX, UNIX,) On-site local support & Foreign Technical Assistance
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available as per requirement Highly Parameterized & Easy Interface User Friendly - GUI Globally Used Software Easy to Introduce New Product / Functions User-defined Products User-defined Configuration for Core Functionality Signature and Image Capture Utility Modules of Orbits: Payroll Management Payments module Human Resource Management Material / Inventory Management Financial Management

11. RECOMMENDATION I. Maintenance: The bank will be required to keep the hardware and software up to date. They must upgrade or update whenever necessary. The bank has up to date software. For that purpose, the bank has experts in IT sector who can hadle these issues. Software Company keeps their software updated from any sort of hacking, cracking, or other illegal activity. The bank will only have to address these facts and run maintenance task whenever its necessary. Thus they can say that the Banks maintenance process in good enough.
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II.

Operation: Current transaction process of BANK ASIA is efficient but not very efficient. Though it is a third generation bank, it follows the traditional banking system in many ways. Customer needs to stand on the queue to carry out their desired transaction. It is a very lengthy process, which requires lost of effort from customers as theyll as office executives, and it takes a lot of time. Since the bank has a very few branches in the city, customers sometimes find it difficult to get service from the bank. For this reason, the banks main focus is on large corporate/business customers.

III.

Security: The bank already has a network designed for handling its internal records. Hotheyver, to handle internet transactions, they usually desire some security: a) The only IT officer will be able to desire the information from the IT department. b) They never use the pen drive in any desktop for transferring their information (without IT officer). c) They assure the security for their capital market information. And keep security for TESA softener. d) Only the employee who has access can use the computer. e) Back up: The bank has a backup and data recovery system for the current banking process, which is daily basis back up or mirror back up. Because since a lot of data will be stored, their will be more chance to data loss. The bank should use mirror backup or full back up system like RAID 3 or other technology. In that way, when data are lost, the bank can retrieve or restore them whenever necessary. In that case the BANK ASIA has not that backup or recovery problem.

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12. CONCLUSION The emergence of Bank Asia in the private sector was an important event in the Banking arena of Bangladesh. When the nation was in the grip of severe recession, the government took the farsighted decision to allow the private sector to revive the economy of the country. Several dynamic entrepreneurs came forward for establishing a bank with a motto to revitalize the economy of the country. Bank Asia was born as the first hundred percent Bangladeshi
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owned Bank in the private sector. From the very inception, it was the firm determination of Bank Asia to play a vital role in the national economy. They are determined to bring back the long forgotten taste of banking service and flavors. They want to serve each one prompt a sense of dedication and dignity. Since its inception, the bank was aware of complying with Corporate Social Responsibility. In this direction, they have remained associated with the development of education, healthcare and have sponsored sporting and cultural activities. During times of natural disasters like floods, cyclones, landslides, they have extended their hand to mitigate the sufferings of victims. It established the Bank Asia Foundation in 1989 to remain involved with social theylfare activities. The foundation runs the BANK ASIA Public School & College at Moghbazar where present enrolment is 1140. Besides awarding scholarship to the meritorious children of the employees, the bank has also extended financial support for their education. It also provided financial assistance to the Asiatic Society of Bangladesh at the time of their publication of Banglapedia and observance of 400 years of Dhaka City.

13. References: http://www.bankasia-bd.com www.bankasia.net http://erainfotechbd.com/index.php

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