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    bhuffman123
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    Ben Huffman is seeking an I.T. position where he can utilize his problem solving skills and strong work ethic. He has a B.A. in Pastoral Ministry from Capital Bible College and CIS in PC Support Management from American River College. His work experience includes positions in system administration, helpdesk support, customer service, and technical support for various companies.

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    Ben Huffman is seeking an I.T. position where he can utilize his problem solving skills and strong work ethic. He has a B.A. in Pastoral Ministry from Capital Bible College and CIS in PC Support Management from American River College. His work experience includes positions in system administration, helpdesk support, customer service, and technical support for various companies.

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    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    123 просмотров2 страницы

    Resume

    Загружено:

    bhuffman123
    Ben Huffman is seeking an I.T. position where he can utilize his problem solving skills and strong work ethic. He has a B.A. in Pastoral Ministry from Capital Bible College and CIS in PC Support Management from American River College. His work experience includes positions in system administration, helpdesk support, customer service, and technical support for various companies.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 2

    916-705-4621

    bhuffman@surewest.net

    Ben Huffman
    http://www.hirebenhuffman.me Objective An I.T. position where my excellent analytical problem solving skills and a strong work ethic will enhance a teams performance. [ [2011 / Current ] Capital Bible College B.A. in Pastoral Ministry in Progress [ 2006 / 2007] American River College CIS in PC Support Management in Progress [ Jan 2012 / Current ] IT Specialist Serrano HOA / Parker Sacramento, CA Sacramento, CA

    Education

    Work Experience

    El Dorado Hills, CA

    System Admin for entire network plus two remote offices Helpdesk support for daily issues Stabilized VMware 5.0 into two node cluster, HA. Removed failed Citrix implementation, Deployed Win7 Desktops with Sysprep and Norton Ghost Upgraded phone system to Mitel 5000 Platform Migrated Exchange 2007 to Office365 Configured WSUS and GPOs Monitor Backups and weekly test restores Monitor Server Event logs Fair Oaks, CA

    [ Mar 2011 / Jan 2012 ] Network Design Associates Customer Service / Technical Support

    Coordinate service requests, scheduling and software renewals. Remote and On-Site repair/support for: Microsoft Windows & Exchange 2K3-2K8, Microsoft Windows XP- 7, Citrix, HP, Symantec, McAfee, Barracuda, Microsoft Office 365 Sacramento, CA

    [ Oct 2009 / March 2011 ] OneWebHosting Customer Service / Technical Support

    Troubleshoot broken code including HTML and JavaScript. Anti-Virus and Firewall troubleshooting. Support Hosting, FTP, Email, Login issues. Sacramento, CA

    [ June 2006 / Oct 2009 ] Surewest Telco Customer Service / Technical Support

    Support all client-side equipment used in network services such as gateways, routers, PCs and VoIP devices. Support and configuration of server-side equipment such as video servers and Cisco Remote Terminals. Support Field Service Technicians on repair calls/install problems. Extremely high First Call Resolution.

    916-705-4621

    bhuffman@surewest.net
    Roseville, CA

    [ Jan 2003 / June 2006 ] Hewlett Packard Desktop Support/Parts ID

    Assist with replacement part information on all HP products to service technicians and internal employees. Provide PC desktop support for call center of 150+ employees. Anti-Virus and Firewall troubleshooting. Troubleshoot system issues, replace hardware, and configure Email Roseville, CA

    [[ [ June 2002 / Jan 2003 ] CompUSA Technician/Merchandiser Service and repair Desktops, Laptops and Printers

    Assist customers with PC and various Electronic purchases including: Digital Cameras, Cell Phones, PDAs, TVs, Software Raul Martinez. Business Development Manager-NDA. Tony Balanco. Owner of OneWebHosting.com Justin White. Mobile Notary 9162008050 9167129524 9165025421

    References

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