Dear Sir/Madam, This is to state that I am a M.B.

A Student from Army Institute of Management & Technology (AIMT), Greater Noida which was established by the Army Welfare Education Society (AWES) chaired ex - officio by Chief of Indian Army in 2004 in the emerging futuristic hi-tech city of Greater Noida. Therefore I would like to apply for the job in your esteemed organization. The Institute is funded entirely through the welfare funds of the Indian Army and is recognized by the All India Council for Technical Education (AICTE) and affiliated to Guru Gobind Singh Indraprastha University, Delhi for its Two Year Full-Time residential MBA Programme. The institute also brings youth endowed and nurtured in an environment of rich, time-tested, values & culture of Army to the industry, the very trait which is required to meet the quality of budding Managers. I know, your esteemed organization believes in the culture of maintaining interaction with premier institutes by offering opportunities to professional students to have a direct exposure of an industrial scenario, not only for mutual interest but also with the aim of making contribution to the generation of successful professionals required by the industry. Given a chance I won't leave any stone unturned to give the best results. So kindly grace me with one chance to present myself for the interview. Hope to hear from you soon.

Thanking you, Sincerely yours Digvijay Singh MBA-2011-2013 Army Institute of Management & Technology Greater Noida Email: digvijays.singh2@gmail.com Mob: +91-8882060139

DIGVIJAY SINGH Mobile No: +918882060139 Email Id: digvijays.singh2@gmail.com

BREIF PROFILE I am pursuing M.B.A (Marketing and Finance) from Army Institute of Management & Technology, Greater Noida.. I have excellent communication skill and work experience in customer relationship management. I have done project in cement manufacturing process, Satna Cement Works. CAREER OBJECTIVE Seeking a position as a valued member of the group that utilizes my achievements, energy, skills, work ethic and abilities that enable me to consistently exceed earnings goals under less than ideal economic conditions. EDUCATIONAL QUALIFICATION
S.No 1. 2. 3. 4. Degree M.B.A B.C.A 12th 10th School/Institute Army Institute Of Management & Technology, Gr. Noida Academy of Computer Science & Technology, Jabalpur. St. Soldier Divine Public school, Punjab Army Public School, Barrackpore, Kolkata. Board/ University GGSIP University MCRPV, Bhopal C.B.S.E. C.B.S.E. Year 2013 2009 2006 2004 Percenta ge 69.5% 71.84% 55.6% 64.2%

WORK EXPERIENCE
Benchmark Six Sigma (01-Apr-13 to Present) Marketing of our open House training and certification programs conducted in 10 cities in India. The job involves communicating effectively about program benefits and relevance to people from various industry sectors and with varying seniority. Working on sales target and completing sales cycle. Follow up and regular interactions with prospects. Revenue target achievement (Quarterly), Customer relationship management, Overseeing and co-coordinating post sales activities. Spice Bpo Services LTD (08-Apr-10 to 09-Sep-10)

Interaction with customers to provide and process information in response to enquiries, concerns and requests about products and services as it was an inbound call center.

Respond promptly to customer inquiries and resolve customer complaints Handle obtain and evaluate all relevant information to handle inquiries and complaints Perform customer verifications Direct requests and unresolved issues to the designated resource Keep records of customer interactions and transactions of inquiries, comments complaints and actions taken.

MIS IN GAYATRI ENTEPRISES (VODAFONE ESSAR LTD.) (09-Dec-08 to 12-Sept-09) Responsibilities: 1. 2. 3. 4. Giving the CIF and FCC pendency reports to the DSES. Maintaining the data of the activated numbers do not let the scheme and claim down Solving retailer customer problems. Done other duties such as solving hardware & software problems in office.

PROJECTS UNDERTAKEN SUMMER INTERNSHIP PROJECT

Company Duration : Satna Cement Works. : 7 week (21/6/12-07/8/12) Location Position : Satna (Madhya Pradesh) : Marketing Research Trainee

Faculty Mentor : Prof. Pawan Kumar.

Industry Mentor : Mr. Ajit Singh - Asst.

Manager Logistics

Project Title

MARKETING STRATEGY OF CEMENT INDUSTRY- in contrast to Birla Cement in Satna District

Objective

Key Responsibilities

Findings

To analyse the Market Mix for Birla Cements in Satna (Madhya Pradesh) To carry out market survey for knowing prevailing market condition of Birla Cements in Satna District (Madhya Pradesh) To study the sales and promotion activities undertaken by Birla cement and other player in the market. Regular visits to the dealers shop for their feedback and behaviour. Noticing the moves of the other competitors. Timely reporting to the industry mentor. Lead generation. To know about the price flexibility, the company should give to their dealers and retailers to play in the market. None of the stockiest had any complains about any brands, in regards to the price, transport, service etc. Dispatch being closed at the start of the month is a trump card for them to play in the market to push the sale. Stockiest are satisfied with the companies service.

BUSINESS RESEARCH PROJECT

Location Mentor Research Topic Objective : Delhi and NCR : Dr. Parul Gupta. Duration : 10/2/11 to 11/3/11. Team Size : 10

Factors affecting customer loyalty and retentions challenges for organised retailers in Delhi and NCR. Get the questionnaire filled through prospective customers. Analyzing the correctness of the data so that there would be no error. Collection of wide range of social and economic indicators. To know the challenges faced by the organized retailers. Analysis of data and preparation of report. To get questionnaire filled by customer on the basis of frequency of purchase. Weekly reporting to mentor. To check the behavior and satisfaction level of the clients. All income groups have a positive approach towards store.

Key responsibility

Findings

Loyalty Incentive is highly related to Perceived value. Perceived Value is highly related to Perceived Price. Convenience is highly related to Enjoyment and also it is significant.

ACHIEVEMENTS

Committee member of the Institute Placement Cell. Active member of the GENIM (Marketing) club. Seminars delivered on Networking, OSI model, affect of computer on young generation. Participated in Institute for Career Studies a program run by them in our school. Participated in inter house school debate and essay writing competition and received applauds. Won a consolation prize of in college for designing a web-site.

EXTRA CURRICULAR ACTIVITIES

Winners of the ACPL tournament in 2012. Sound Knowledge of C, C++, HTML, DTP software. Participated in several School level Basketball matches. Organized events in college annual day functions and on other technical and official events.

INTERESTS Influence through languages & ideas, Technical orientation, Enterprise control, Playing basketball, Making friends.

PERSONAL DETAILS Fathers Name : Mothers Name: D.O.B : Marital Status : Address : Choodamani Singh Ramshaki Singh 19 Jan 1988 Single Digvijay Singh s/o Choodamani Singh(Retd.Army) Near Narayan Talab, Old Poultry Farm, Uthailly, Satna(M.P.) Pin- 485001

DECLARATION I hereby declare that the all information furnished above are correct to my knowledge.

(Digvijay Singh)