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Chase By Phone

Whether you need to check an account balance, transfer funds or make a payment, Chase By Phone is the easy, convenient and secure way to do practically all of your banking.

Easy
Using Chase By Phone is easier than ever: Option to use 2-digit account codes instead of complete account numbers when selecting accounts. Press *8 to hear a list of accounts & corresponding account codes. To customize your 2-digit account codes or change your Autoplay set-up, press *0 at any time to speak with a Telephone Banker.

Convenient
Chase By Phone is available 24 hours a day, 7 days a week from any phone. Just think you can bank from your office, home and even your car.

Secure
Chase By Phone is also secure. Because the password you use along with your Account Number, Debit/ATM Card Number or selfselected User ID is chosen by you and known only by youno one else can access confidential account information.

Chase By Phone

1-800-935-9935
Para espaol, llame al 11-877877-31CHASE (1(1-877877-312312-4273)

PRESS 1
For Account Information including Checking, Savings, Money Market and Funds Transfers**

PRESS 2
For Loan or Credit Card Information, and payments

PRESS 3
To open a new account, for our Branch & ATM Locator, or the Employee Directory

PRESS 4
For Funds Verification and Internet Customer Service

PRESS 5 PRESS *0
To speak your choices To speak with a Telephone Banker

User ID or Debit Card Authentication PRESS 1


For Checking Accounts

Account Number Authentication

THEN PRESS:
1 Select account 2 3 Confirm your maturity date, current value, accrued interest and current rate. 4
To transfer funds For account balance For transaction history and search options For hold info & pending transactions

PRESS 1
For loan & line information & payments THEN PRESS: 1 For account
information

PRESS 2
For credit card information & payments THEN PRESS: 1 2
To make a payment ** For account information

PRESS 1
For new checking, savings, money market or CD accounts

PRESS 3
For Branch or ATM Locator

PRESS 1 PRESS 2
To Verify Funds on a Check For Internet Customer Service

PRESS 2
For Savings & Money Market Accounts

PRESS 2
To apply for a loan, line of credit card, or credit card

PRESS 4
To speak to a specific employee

PRESS 3
For CD or IRA

5 6

For debit card options To re-order checks or place a stop payment To make a credit card or loan/line payment To select another account

2 To make a
payment**

PRESS 4
To Transfer Funds

7 PM Cutoff for posting same day

7 9

The following Star Menu options are available to assist you at any time:
* 1 Repeat what youve just heard * 2 Select another account * 3 Return to previous menu * 4 Change your User ID and Password * 5 Obtain information on products and services * 6 Transfer to Small Business Service Line * 7 Go back to main menu * 8 For a list of accounts and corresponding account codes * 9 End the call * 0 Connect to a telephone banker

PRESS STAR
For Other Options
Help/Star Menu

*7 To return to Main Menu *


For other options

Rev 06/12/07; Changes Effective 06/24/07

**Requires authentication using Account Number and password (will be prompted to establish a self-selected password after the first 5 accesses), Debit/ATM Card Number and PIN, or User ID and password (a User ID can be created by speaking with a Telephone Banker)