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Welcome to the Rural Oral Health Toolkit. The Toolkit is designed to help you identify and implement an oral health program. It also provides you with resources and best practices. The toolkit is made up of several modules. Each concentrates on different aspects of oral health programs. Modules also include resources for you to use in developing a program for your area. For the most current version of the toolkit, please view the toolkit online: http://www.raconline.org/ communityhealth/oral-health/ If you need assistance with downloading or accessing the resources listed in this toolkit, please contact us: http://www.raconline.org/contact/
About the Community Health Gateway and its Evidence-Based Toolkits The Community Health Gateway showcases program approaches that you can adapt to fit your community and the people you serve, allowing you to: Research approaches to featured community health programs Discover what works and why Learn about common obstacles Connect with program experts Evaluate you program to show impact
This toolkit was developed by the NORC Walsh Center for Rural Health Analysis in collaboration with the Rural Assistance Center. Funding for this toolkit was provided by the Office of Rural Health Policy (ORHP), Health Resources and Services Administration.
TABLE OF CONTENTS
Module 1: Oral Health in Rural Communities An overview of oral health in rural communities. Module 2: Rural Oral Health Program Models Oral health program models and ways to adapt these programs to meet your communitys needs. Module 3: Implementation of Rural Oral Health Programs Resources that support the implementation of oral health programs. Module 4: Planning for Sustainability Strategies to ensure the sustainability of your oral health program. Module 5: Evaluating Rural Oral Health Programs A framework for evaluation, methods and considerations, and metrics for oral health programs. Module 6: Dissemination of Rural Oral Health Resources and Promising Practices Methods for disseminating results from your oral health program. Module 7: Program Clearinghouse Examples of oral health programs that have been implemented in rural communities.
The State of Oral Health in Rural America Barriers to Oral Health Care in Rural Communities Rural Oral Health Program Partners Other Considerations in Light of the Affordable Care Act
Shortage Designation: Health Profession Shortage Areas & Medically Underserved Areas/Populations http://hrsa.gov/shortage/ Website This website includes information about Health Profession Shortage Areas, including dental HPSAs, and Medically Underserved Areas/Populations by County, State, and Zip code. Organization: Health Resources and Services Administration Author: N/A Date: N/A Structural Cavities in Rural Dental Health http://www.dailyyonder.com/silent-epidemic-dentistry/2012/03/22/3824 Article This article describes oral health disparities in rural areas. Organization: Daily Yonder Author: Chuck Shuford Date: 03/2012
Understand the barriers to oral health care and identify solutions Leverage resources Refer individuals to other providers and social supports
HealthCare.Gov http://www.healthcare.gov/ Website HealthCare.gov is the first central database of health coverage options, combining information about public programs with information on more than 8,000 private insurance products. HealthCare.gov is a federal government website managed by the U.S. Department of Health & Human Services. Organization: U.S. Department of Health and Human Services Office of Intergovernmental and External Affairs Initiatives http://www.hhs.gov/iea/initiatives/index.html Website This website includes news and updates about the work the U.S. Department of Health and Human Services is performing across the country, Affordable Care Act bulletins, and information about how the Affordable Care Act affects your community. Organization: U.S. Department of Health and Human Services Center for Consumer Information and Insurance Oversight http://cciio.cms.gov/index.html Website The Center for Consumer Information and Insurance Oversight (CCIIO) of the Centers for Medicare & Medicaid Services is charged with helping implement many provisions of the Affordable Care Act. CCIIO oversees the implementation of the provisions related to private health insurance. Organization: Center for Consumer Information and Insurance Oversight
Different Models
Rural communities are implementing different oral health program models. The program models are not mutually exclusive. Some programs may apply a combination of these approaches. Workforce Model Workforce models focus on recruiting and retaining dental professionals in rural areas. Allied Health Professional Model The allied health professionals model focuses on the different roles that these professionals provide dental care, education, and referral, screening and support services. Access to Medicaid Model The access to Medicaid model focuses on expanding access to Medicaid through communitybased strategies. Outreach and Education Model Rural communities are developing community-based outreach and education programs to expand access to oral health care. Oral Health Primary Care Integration Model Rural communities are using different strategies to integrate oral health and primary care. School-Based Model Rural communities are implementing school-based oral health programs that provide fluoride varnish and dental sealants. Dental Clinic Model Rural oral health programs are developing dental clinics that provide safety net care to individuals in order to increase access to care and reduce reliance on emergency services. Mobile Dental Services Model The mobile dental services model focuses on providing access to dental care, preventive health care, and chronic disease screening and management services. Dental Home Model Rural communities are designing dental homes for adults and children. The dental home model emphasizes wellness through improved oral health status, increased collaboration among providers, and the promotion of health education. Eligibility and Enrollment Model Rural communities are using eligibility and enrollment models to expand access to oral health services.
Community Fluoridation Model Community water fluoridation is a public health intervention used to prevent tooth decay.
Guidelines for Rural Oral Health Programs Populations Served Adapting Programs to Serve Your Community
Workforce Model
Recruiting and retaining dentists to practice in rural areas can be challenging because of fewer available local training programs for dental hygienists and assistants, lower private and public health insurance reimbursement rates for services and fewer employment opportunities for the dentists spouse. In order to increase access to care, rural communities are using workforce models to recruit and retain dentists. Rural workforce approaches include: Encouraging students from rural communities to choose dental careers by developing programs that introduce students to the dental profession Offering incentive programs to dental professionals who serve rural populations, including tuition reimbursement and loan forgiveness programs Introducing pediatric residents to area dentists interested in recruiting graduates for their practices Creating linkages between dental schools and rural dental clinics to increase the number of dental student graduates completing a portion of their training in a rural community
IMPLEMENTATION CONSIDERATIONS
The Patient Protection and Affordable Care Act contains oral health workforce and training provisions that may present new opportunities for future rural oral health workforce programs. Specifically, the Affordable Care Act contains provisions to establish:
Programs to train or employ alternative dental health care providers New opportunities for training dentists A dental faculty loan repayment program for faculty engaged in primary care dentistry who train rural dentists New primary care residency programs, including dental programs Funding for graduate dental education
therapists have practiced in countries such as New Zealand, Canada, Hong Kong and Thailand. Dental therapists also practice in the United States. The Alaska Native Tribal Health Consortium introduced dental therapists to care for Alaska Natives in tribal villages in 2005. In 2009, Minnesota authorized the training and practice of dental therapists.
IMPLEMENTATION CONSIDERATIONS
Allied health professionals may support school-based programs (see School Based Model), mobile dental services programs (see Mobile Dental Services Model), dental clinic programs (see Dental Clinic Model), and dental home programs (see Dental Home Model).
American Dental Education Association http://www.adea.org/ ADEA is the premier association serving the dental education community. Dental education is a broad and varied field that educates individuals as general dentists, specialists, dental hygienists, dental assistants, and dental laboratory technicians. Organization: American Dental Education Association The Association of Schools of Allied Health Professions http://www.asahp.org/ This website provides information about the Association of Schools of Allied Health Professions as well as links to other relevant websites. Organization: The Association of Schools of Allied Health Professions
IMPLEMENTATION CONSIDERATIONS
Few rural communities are implementing this model because it is challenging to expand access to Medicaid using community-based strategies.
Children and Oral Health: Assessing Needs, Coverage, and Access Describes the current state of children's oral health status and access to dental care. Sponsoring organization: Kaiser Commission on Medicaid and the Uninsured Date: 06/2012 The Current and Future Role and Impact of Medicaid in Rural Health Outlines and describes the current Medicaid program and its importance to rural America. Also discusses rural implications of program expansion, including whether and how states choose to implement changes. Sponsoring organization: Rural Policy Research Institute Rural Health Panel Date: 09/2012 view details Medicaid and Rural America http://files.cfra.org/pdf/Medicaid.pdf Issue brief This issue brief is part of a larger series that examines health care issues in rural America. Organization: Center for Rural Affairs Date: February 2012
IMPLEMENTATION CONSIDERATIONS
Rural oral health programs use culturally appropriate outreach and education strategies. Educational materials may be translated into different languages. Outreach may occur at churches, stores, and community centers.
Smiles for Life: A National Oral Health Curriculum http://www.smilesforlifeoralhealth.org/ Smiles for Life is a national comprehensive oral health curriculum. This curriculum is designed to enhance the role of primary care clinicians in the promotion of oral health for all age groups through the development and dissemination of high-quality educational resources. The curriculum contains educational modules for physicians, nurses, and physician assistants. Organization: Society of Teachers of Family Medicine Group on Oral Health, DentaQuest Foundation, Washington Dental Service Foundation, Connecticut Health Foundation Into the Mouths of Babes Toolkit http://www.ncdhhs.gov/dph/oralhealth/partners/IMB-toolkit.htm Toolkit The Into the Mouths of Babes program trains medical providers to deliver preventive oral health services to high-risk children. Organization: North Carolina Department of Health and Human Services
The health commons approach has been used to integrate oral health and primary care for uninsured, low-income rural populations. Health commons sites are primary care safety net practices that include medical, dental, behavioral, public health and social services. This approach has been used in New Mexico to pool resources from different public and private stakeholders in the community.
IMPLEMENTATION CONSIDERATIONS
Partnerships play an important role in the implementation of this model.
School-based Model
Rural communities are implementing school-based oral health programs that provide fluoride varnish and dental sealants. In school-based dental programs, dentists, dental hygienists, and community health workers deliver preventive dental services. A rural oral health program in South Dakota utilizes dental hygienists to perform screenings, fluoride varnish, dental sealants, oral health education to students, and if needed, refer patients to local dentists that have agreed to treat more complex cases. Dental hygiene students and their professors travel to rural school sites to deliver services. Another program in rural Montana utilizes a community health advisor to deliver fluoride varnishes to school children during dental screenings. Also, a program in rural Louisiana is educating medical and allied health professionals about how to apply fluoride varnish in schools. School-based programs offer an opportunity to introduce dental hygiene students to the needs of rural populations, and can increase the rural oral health workforce in the long-term (see Workforce Models).
IMPLEMENTATION CONSIDERATIONS
Oral health programs implementing school-based models must obtain the appropriate permissions from parents and school administrators to work with school-aged children. A school nurse or school counselor may serve as an outreach coordinator that can assist the dentist in coordinating the program. Rural oral health programs implementing school-based models may have support from community stakeholders, such as the health department, state office of rural health, universities, and state dental and dental hygienists associations.
School-Based Dental Sealant Programs http://www.cdc.gov/oralhealth/topics/dental_sealant_programs.htm#3 Website Provides information about the evidence supporting school-based sealant programs, as well as recommendations for implementation. Organization: Centers for Disease Control and Prevention Use of Fluoride: School-based Fluoride Mouthrinse and Supplement Programs http://www.astdd.org/use-of-fluoride-school-based-fluoride-mouthrinse-and-supplementprograms-introduction/ Report Organization: Association of State and Territorial Dental Directors This Best Practice Approach Report describes a public health strategy, assesses the strength of evidence on the effectiveness of the strategy, and uses practice examples to illustrate successful implementation. Date: June 2011 Eastern Plains Oral Health Initiative http://www.cahec.org/community/oral_health.php Program Example The Eastern Plains Oral Health Initiative promotes the health of school children in seven frontier areas of Colorado by employing a school-based dental sealant program and educating parents/caregivers about the importance of preventive oral health practices for their children. Organization: Centennial Area Health Education Center
Fluoride Varnish for Preventing Dental Caries in Children and Adolescents http://summaries.cochrane.org/CD002279/fluoride-varnishes-for-preventing-dental-caries-inchildren-and-adolescents Summary The review of trials found that fluoride varnish can substantially reduce tooth decay in both milk teeth and permanent teeth. Organization: Cochrane Database of Systematic Reviews Authors: Marinho VCC, Higgins JPT, Logan S, Sheiham A Date: January 2009
In addition to these services, dental clinics may offer education on oral hygiene, self-care and wellness maintenance. Rural dental clinics may also provide services for expecting mothers and mothers with infants, such as information about newborn hygiene and bottle-feeding, sample dental products, dental wipes, and treatment schedules. In some dental clinics, dentists or dental students offer their services free of charge. Other dental clinics may accept Medicaid or use a sliding fee scale. Some dental clinics offer only emergency dental services, and such services are offered at reduced rates.
IMPLEMENTATION CONSIDERATIONS
Rural dental clinics are staffed in different ways. Some programs recruit dentists to provide dental care to patients on a rotational schedule, sharing the responsibility across providers. Other programs work with dental residents to provide free dental care. Programs also offer multi-day portable clinic events staffed by dental and medical professionals and community member volunteers. Rural oral health programs have established patient advisory groups to guide their projects in order to identify and understand the needs of their priority population. In some cases, food, transportation and modest compensation are offered to advisory group members to improve participation.
School-based Oral Health Screening Materials http://www.dphhs.mt.gov/publichealth/oralhealth/ Resource This website provides oral health screening resources including basic screening survey manuals and video, screening form, parental consent letter, among other resources. Author: Montana Department of Public Health and Human Services Oral Health Program How to Start a Dental Clinic http://www.nnoha.org/practicemanagement/startclinic.html Resource This is a resource that provides information on starting a dental clinic. Organization: National Network for Oral Health Access Date: N/A Dental Forms Library http://www.nnoha.org/dentallibrary.html Forms The National Network for Oral Health Access Dental Forms Library is a collection of forms in use by safety-net oral health programs across the country. These sites are sharing their forms to allow other programs to have a reference in developing their own material. Organization: National Network for Oral Health Access 2011-12 Definitions, Oral Health Policies, Clinical Guidelines http://www.aapd.org/policies/ The American Academy of Pediatric Dentistry (AAPD) Reference Manual is divided into five sections: (1) definitions; (2) oral health policies; (3) clinical guidelines; (4) endorsements; and (5) resources. Oral health policies are statements relating to AAPD positions on various public health issues. Clinical guidelines are practice recommendations designed to assist the dental provider in making decisions concerning direct patient care. Organization: American Academy of Pediatric Dentistry Date: 2011 Oral Health Disparities Collaborative Implementation Manual http://www.nnoha.org/goopages/pages_downloadgallery/download.php?filename=20606.pdf&or ig_name=oral_health_implementation_manual.pdf&cdpath=/oral_health_implementation_manu al.pdf%C2%A0 Shares experiences and lessons learned from health centers that participated in the 2005 HRSA Oral Health Disparities Collaborative Pilot. Organization: The Health Resources and Services Administration, U.S. Department of Health and Human Services Date: June 2008
IMPLEMENTATION CONSIDERATIONS
Relationships with community stakeholders are imperative to the success of the mobile dental services model. Rural programs have worked with schools and government agencies that are vested in the program to provide the electronic, water and septic hook-ups. While the van is on site, local dental professionals donate supplies and equipment. Community stakeholders may also help program staff by referring clients. The mobile program may refer patients for more specialized care to private dental practices. Mobile dental services programs have different staff needs than other programs. For example, programs typically hire or work with a coordinator who is responsible for scheduling appointments, determining eligibility, billing, reporting, and community outreach. Some programs have a policy that van staff must be able to lift at least 50 pounds of portable equipment. Finally, it is important for this program model to maintain diverse funding streams from patient fees, in-kind support from local organizations or foundations, and fundraising events. Maintenance of the van can be expensive, given the costs associated with obtaining appropriate licenses and winterizing the van in harsh climates.
uninsured individuals. This program is striving to expand the clinic system to establish dental homes for persons unable to obtain care in private sector settings.
IMPLEMENTATION CONSIDERATIONS
The dental home model emphasizes wellness, prevention and disease management. Dental hygienists, dental assistants, nutritionists, and health educators can play an important role in supporting dental home programs. Some dental home programs may include an outreach component to identify people who are at greatest risk of oral disease. Dental home programs may also offer screenings and referrals for other services and supports. Therefore, dental home requires collaboration across other providers, agencies and organizations in the community.
IMPLEMENTATION CONSIDERATIONS
Eligibility and enrollment models require strong partnerships in the community where patients can be referred for services. Partners include colleges, health and social service agencies, schools, dental societies, churches, Area Health Education Centers, and legal services organizations.
IMPLEMENTATION CONSIDERATIONS
The local community can become the driving force to promote fluoridation and oral health. Successful program shave active participation from professionals responsible for water policy as well as oral health professionals. Water fluoridation programs may encounter policy, technical and logistical challenges.
Recommendations for Using Fluoride to Prevent and Control Dental Caries in the United States http://www.cdc.gov/mmwr/preview/mmwrhtml/rr5014a1.htm Report The recommendations in this report guide dental and other health-care providers, public health officials, policy makers, and the public in the use of fluoride to achieve maximum protection against dental caries while using resources efficiently and reducing the likelihood of enamel fluorosis. Organization: The Centers for Disease Control and Prevention, U.S. Department of Health and Human Services Date: 2001 State and Community Best Practice Approach Examples: Community Water Fluoridation http://www.astdd.org/state-and-community-practiceexamples/?bpareport=Use%20of%20Fluoride:%20Community%20Water%20Fluoridation Collection of Program Examples The Association of State and Territorial Dental Directors provides state and community best practice approach examples on community water fluoridation. Organization: Association of State and Territorial Dental Directors Resource Highlights: Focus on Fluoridated Community Water http://www.mchoralhealth.org/highlights/water.html Collection of Resources This collection of selected resources offers information about fluoridated community water. Organization: National Maternal and Child Health Oral Health Resource Center Date: September 2011
Populations Served
Rural oral health programs serve a range of different populations: Uninsured and underinsured individuals School-age children Mothers and pregnant women Medicaid recipients Minority populations The homeless
Some rural oral health programs have conducted community health needs assessment to identify their priority populations.
Implementing CAMBRA Protocols into Practice http://www.cda.org/Portals/0/journal/journal_112011.pdf#page=25 Compilation of articles This journal provides a compilation of articles on CAMBRA in practice. Citation: California Dental Association Journal Date: November 2011 Caries Management by Risk Assessment http://www.cda.org/Portals/0/journal/journal_112007.pdf#page=13 Article This article discusses application practices of Caries Management by Risk Assessment (CAMBRA) by dental providers, financially sustainable models for using CAMBRA. Citation: CDA Journal, 35(11), p.777-785. Organization: California Dental Association Author(s): Dr. Douglas Young, Dr. John Featherstone and Jon Roth Date: 11/2007 State of Alaska, Oral Health http://dhss.alaska.gov/dph/wcfh/Pages/oralhealth/default.aspx Overview This webpage provides a general overview of Alaskas oral health surveillance program, state oral health plan, oral health coalition, school-based oral health program and water fluoridation program. Organization: Alaska Department of Health and Social Services Division of Public Health Kentucky Oral Health Program http://chfs.ky.gov/NR/rdonlyres/23F37CEA-0B78-4F07-9D16CFFF43483B17/0/beigebrochureoralhealth80107.pdf Brochure The Kentucky Department for Public Health coordinates an oral health program that employs water fluoridation, dental sealant and fluoride varnish initiatives to address rural and non-rural oral health needs in Kentucky. Organization: Kentucky Cabinet for Health and Family Services Department for Public Health Eastern Plains Oral Health Initiative http://www.cahec.org/community/oral_health.php Program Example The Eastern Plains Oral Health Initiative promotes the health of school children in seven frontier areas of Colorado by employing a school-based dental sealant program and educating parents/caregivers about the importance of preventive oral health practices for their children. Organization: Centennial Area Health Education Center
In this module
Staff Needed to Support Programs Other Resources Needed to Support Programs Possible Partners Implementation Considerations Facilitators of Successful Programs Common Implementation Challenges
Case manager Billing manager Outreach worker Educator Evaluator Community liaison Grant writer
Training materials Programs require materials and curricula that can help staff to provide services to the target population. If the program has an educational component, it is important to use culturally appropriate education and outreach materials. Supplies Dental clinic programs or outreach programs may distribute brochures, toothbrushes, toothpaste, and floss to individuals. Space Some programs rely on schools and other organizations to donate space for education or dental clinic activities. For example, a local hospital may house a dental clinic. Transportation Mobile dental van programs require a reliable vehicle that can hold portable dental equipment and other supplies. Permissions Programs that provide sealants or fluoride varnish to children in schools need to secure permission from the school and from parents. Insurance Programs may need to purchase insurance for some of their programs. For example, in order to serve patients in a mobile dental van, programs will need to buy auto insurance.
Dental Forms Library http://www.nnoha.org/dentallibrary.html Forms The National Network for Oral Health Access Dental Forms Library is a collection of forms in use by safety-net oral health programs across the country. These sites are sharing their forms to allow other programs to have a reference in developing their own material. Organization: National Network for Oral Health Access A Guide for Developing and Enhancing Community Oral Health Programs http://www.aacdp.com/guide/ Community Guide This guide is designed to help local public health agencies to develop, integrate, expand or enhance community oral health programs. It provides information on mobilizing community support, assessing needs and existing resources, planning the program, implementing the program, evaluating the program and participating in policy development and research. Organization: American Association for Community Dental Programs (AACDP)
Possible Partners
Rural oral health programs often have established relationships with providers, community organizations, and Area Health Education Centers (AHECs), and consider these relationships to be important to their success. Partners may serve as funders for programs and provide guidance for the program. For example, one rural oral health program worked with a local AHEC to help with education and outreach efforts. Other programs have worked with local colleges and universities, WIC, and Head Start programs. Another program worked with a grant writer from a nearby federally qualified health center to write new proposals for funding. Project partners helped another program by posting job openings in job banks at their organizations. Potential partners include:
Area Health Education Centers Public health organizations Universities and colleges Foundations Government organizations Community service organizations Volunteer groups Multicultural alliances and associations Hospitals State and local health departments
Head Start programs Federal Qualified Health Centers Area clinics and medical centers Philanthropic funds and charities WIC programs
Implementation Considerations
Each rural oral health program is different and there is no one-size-fits-all implementation strategy. Several implementation considerations are described for each program model [See Program Models]. Additionally, there are several cross-cutting issues to consider prior to implementing a rural oral health program: Program demand While oral health programs can help to fill unmet needs in rural communities, it is critical to consider the demand for the program or service that will be provided. In some rural communities, it may be necessary to advertise and promote the available services. For example, a mobile dental services program advertises its services on the radio and on the side of the van itself. In other communities, the need for care may outpace the programs ability to serve the population with the available resources. The program should consider these issues carefully and identify a strategy in the event that the program cannot provide required services (e.g., referral network of providers). Priority population It is essential to identify and understand the priority population before implementing a rural oral health program. Programs serving schoolchildren may require a different set of strategies than programs serving migrant farm workers. A dental clinic program may need to provide on-site child care for patients with young children. With an understanding of the priority population, it is possible to determine the program model, size, scope, and resource needs. Partnerships Successful rural oral health programs attribute their success to the strong collaborations that they have with community partners, such as clinics and local organizations. Partners and allies can help to increase awareness of the program in the community, play a role in program activities, and participate in sustainability planning and evaluation. Sustainability It is critical to consider and plan for short and long-term sustainability of the program. Sustainability planning may include identifying funding sources for the future. Sustainability planning may also include thinking about how to continue to develop staff, for example, by providing ongoing staff trainings about the current issues facing the target population.
Evaluation Evaluation presents an opportunity to assess program results and identify ways to improve program performance. Developing an evaluation plan and building evaluation instruments at the outset will make it easier to measure the outcomes of the program. Some rural oral health programs have noted that they did not spend enough time on evaluation when they implemented their projects, and they would have benefited from earlier planning.
Recruiting dental staff Rural programs that are implementing a dental clinic model have faced barriers to recruiting a dentist. Some programs are working with volunteer or retired dentists or students. Hard-to-reach populations The priority population may be highly mobile. For example, one rural oral health program was striving to provide care to two hard-to-reach populations: Hispanic poultry workers and migrant farm workers. These populations travel from camp to camp during different times each year, making it challenging to reach them. Providing services in mobile units Several rural oral health programs use mobile dental vans to provide oral health services. Dental vans are limited in the types of services they can provide (e.g., root canals, surgeries). Programs that employ mobile dental units often partner with dental clinics to refer patients who need more extensive dental care. Start-up costs Rural oral health programs may have start-up costs that are higher than the revenue that the program can generate. Language Several existing rural oral health programs target communities with a large Hispanic or immigrant population. Such programs need to ensure that their staff understands the importance of providing services or public health education in a culturally appropriate manner. In addition, programs may need to either employ staff proficient in Spanish or other languages. Culture Rural oral health programs face cultural challenges related to stigma. Individuals may not want to go to a free dental clinic because of the stigma associated with receiving charity care. To address this challenge, some programs provide services at hospitals or medical offices.
In this module
What to Think About When Planning for Sustainability Importance of Sustainability Planning Sustainable Payment Models Funders of Rural Oral Health Programs
PARTNERSHIPS
Rural oral health programs have collaborated with schools, Federally Qualified Health Centers (FQHCs), Area Health Education Centers (AHECs), WIC sites, and other state and local agencies to develop partnerships. Some programs have established an oral health consortium or steering committee in the community as a vehicle for sustainability. By developing a consortium or committee, organizations have an opportunity to meet regularly, identify resources and capacity, and build sustainable relationships that can improve oral health in the community. These gatherings are an opportunity for the program to acknowledge and thank partners for their
continued support. Additionally, it is important to be aware of any staff changes in partner organizations, as such changes can affect the viability of partnerships in the long term.
EVALUATION
Rural oral health programs are using evaluation information to convey the impact of their programs. Evaluation is also a critical tool to demonstrate the return on investment (ROI) of the program. Some rural oral health programs are calculating ROI using RAC's Economic Impact Analysis Tool. Additional information is available in Evaluation.
Obtaining input and buy-in from coalition members and key external decision makers Defining short-term and long-term financing strategies Creating an organizational plan to attract and make the best use of human, financial, and in-kind resources
Any program will need to develop a sustainability plan tailored to its specific needs. As a starting point, there are several sample sustainability plans available publicly that can serve as useful reference points. These plans are not tailored to rural oral health programs, but their components can be adapted. In addition to sustainability plans, rural oral health programs may also need a risk management plan. A risk management plan can help the program to plan for unexpected events, such as the loss of a partner or changes in federal and state policies.
Toolkit for Program Sustainability, Capacity Building and Volunteer Recruitment/Management http://www.nationalserviceresources.org/filemanager/download/online/sustainability_toolkit.pdf Toolkit This toolkit focuses on program sustainability and can be used to plan for the sustainability of different types of programs Organization: Corporation for National & Community Service Sample Sustainability Action Plan http://www.ilj.org/publications/docs/Sample_Sustainability_Action_Plan.pdf This document provides an example of a sustainability action plan. Organization: Consulting Services for Community Solutions Author: Michelle Voll
FEDERAL AGENCIES
Office of Rural Health Policy, Health Resources and Services Administration http://www.hrsa.gov/ruralhealth/ State Offices of Rural Health http://www.hrsa.gov/ruralhealth/about/hospitalstate/stateoffices.html Indian Health Service http://www.ihs.gov/ The Denali Commission http://www.denali.gov/
PROFESSIONAL ASSOCIATIONS
American Dental Association http://www.ada.org American Dental Hygienists Association http://www.adha.org
American Association for Community Dental Programs http://www.aacdp.com/ American Association of Public Health Dentistry http://www.aaphd.org/
OTHER ASSOCIATIONS
National Association of Counties http://www.naco.org/ National Association of Community Health Centers http://www.nachc.com/ Association of State and Territorial Dental Directors http://www.astdd.org/
ACADEMIES
Academy of General Dentistry http://www.agd.org/splash/ American College of Dentists
http://www.acd.org/
Delta Dental http://www.deltadental.com/Public/CommunityBenefits/CommunityBenefits.jsp?DView=Comm unityBenefitsHome Areas served: National Aetna Foundation http://www.aetna-foundation.org/foundation/index.html
HOSPITAL FOUNDATIONS
A Profile of Foundations Created from Health Care Conversions http://gih.org/files/usrdoc/2009_Conversion_Report.pdf Lists health foundations formed from transactions involving hospitals, health plans, or health systems. Organization: Grantmakers in Health Date: 06/2009
NETWORKS
3RNet, Rural Recruitment and Retention Network https://www.3rnet.org/ National Network for Oral Health Access http://www.nnoha.org/
In this module
Evaluation Framework Evaluation Methods and Considerations Evaluation Questions Types of Metrics Commonly Used in Evaluations
Evaluation Framework
Evaluation presents an opportunity to assess program results and identify ways to improve program performance. The steps of undertaking an evaluation are: 1. Identifying goals. Think about whether you are interested in assessing program processes (e.g., what is happening in the program) or exploring program outcomes (e.g., the impact of the program). 2. With the goal of the evaluation in mind, it is possible to design research questions and select an evaluation design. 3. Generally, the next phase is instrument design and data collection. 4. Then comes analysis of the information collected. 5. Based on this analysis, identify findings and lessons learned and disseminate the results. The Centers for Disease Control and Preventions Framework for Program Evaluation can be tailored to oral health programs. The steps in this framework include: Engaging stakeholders Describing the program Focusing the evaluation design Gathering credible evidence Justifying conclusions Ensuring the use and sharing of lessons learned The CDC Framework for Program Evaluation also discusses common evaluation concerns that are relevant to rural oral health programs:
This information may be helpful, as rural oral health programs must balance the need for evaluation information with available resources and expertise.
Health Information Privacy http://www.hhs.gov/ocr/privacy/ Website The Office for Civil Rights enforces the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule, which protects the privacy of individually identifiable health information; the HIPAA Security Rule, which sets national standards for the security of electronic protected health information; and the confidentiality provisions of the Patient Safety Rule, which protect identifiable information being used to analyze patient safety events and improve patient safety. Organization: U.S. Department of Health and Human Services
Evaluation Questions
It is important to develop evaluation questions and indicators in the planning stages of the project. It is also never too late to begin thinking about evaluation questions, metrics, and outcomes. To develop evaluation questions, it may be helpful to consider the following: 1. What are the desired outcomes of this program? 2. How will we get there? What activities will enable us to reach our outcomes? 3. How will we know that we are making progress toward the desired outcomes?
PROCESS MEASURES
Number of encounters for oral health services per month or year Number of dental professionals trained to use an evidence-based curricula Number of dental professionals providing oral health care services Number and level of participation of organizations involved in the program Number of preventive procedures provided Number of referrals to other providers Number of participants who express awareness of the existence of oral health programs in their communities
OUTCOME MEASURES
Frequency of tooth brushing Time spent brushing teeth Reasons for not brushing teeth Time since the last visit to the dentist Preventive services received during the past two years Health outcomes (oral health improvements)
IMPACT MEASURES
Percentage increase in patients served Percentage increase in oral health exams given by dental clinics Amount of additional revenue available to health centers/ dental clinics
Guidelines for Measuring the Performance of the Environmental Protection Agency Partnership Programs http://www.epa.gov/evaluate/pdf/tools/guidelines-measuring-epa-partnership-program.pdf Guide This EPA guide discusses the strategies for measuring program performance. Organization(s): Environmental Protection Agency and National Center for Environmental Innovation Date: 06/2006 Pediatric Oral Health Quality and Performance Measures Concept Set: Achieving Standardization and Alignment http://ada.org/sections/professionalResources/pdfs/dqa_draft_starter_measure_concept_set.pdf Organization: American Dental Association, Dental Quality Alliance Pediatric Oral Health Quality and Performance Measures: Environmental Scan http://ada.org/sections/professionalResources/pdfs/dqa_environmental_scan.pdf Organization: American Dental Association, Dental Quality Alliance
In this module
Methods of Dissemination
Common methods of dissemination include: Publishing project findings in national dental journals, statewide publications, and local newspapers Presenting results at national conferences and local and state-level press conferences Creating and distributing program materials, such as flyers, guides, pamphlets and DVDs Summarizing findings in progress reports for funders Disseminating information on an organizations website Discussing project activities on the local radio Publishing information in the local newspaper Hosting health promotion events at health fairs and school functions Using the 2-1-1 system to publicize available services and resources
Sharing Successes
Various dissemination methods and vehicles may be used to share the successes of oral health programs. Rural oral health programs disseminate project findings and lessons learned at the local, state and national level in order to reach as many people as possible. When sharing successes, it is important to highlight the following: Effectiveness of the program Acceptability in the community Sustainability Program mission
Also, for more information about sharing successes, please visit RACs Success Stories and Lessons Learned: http://www.raconline.org/success/success.php.
Project title: Dakota Smiles Mobile Dental Program Grant period: 05/01/2009 04/30/2011 Contact name: Connie Halverson, Public Benefit Coordinator Location: Pierre, South Dakota Website:http://www.deltadentalsd.com/communityinvolvement/dakotasmilesmobiledent alprogram/ Program Overview: The goal of this program is to reduce barriers to dental care access. The Delta Smiles Mobile Dental Program used two mobile vans to provide dental care services to low-income residents. Delta Dental partnered with schools in order to provide dental care to children. Services included restorative oral health treatment and preventive care such as cleanings and screenings.
Models Represented by this Program: Oral Health- Primary Care Integration Mobile Dental Services Outreach and Education
Project title: Eastern Shore Childrens Regional Oral Health Consortium (CROC) Grant period: 05/01/2009 04/30/2011 Contact name: Jacob F. Frego, Executive Director Location: Cambridge, Maryland Website: http://esahec.org/services/croc/ Program Overview: This program developed a comprehensive dental center in Dorchester County, a regional hospital-based pediatric dental program for the six mid and lower shore counties, and a community-based outreach and education program. The goal of the program is to improve the availability of and access to preventative, restorative, and rehabilitative oral health care for low-income children on the Eastern Shore of Maryland.
Models Represented by this Program: Oral Health Primary Care Integration Outreach and Education Dental Home Workforce
Project title: Building Tomorrows Smiles Grant period: 05/01/2009 04/30/2012 Contact name: Linda Matessino, Executive Director Location: Innis, Louisiana Program Overview: This program strives to enhance oral health for Medicaid infants and toddlers in rural Louisiana. The program provides early intervention, such as oral exams and fluoride varnish applications, to children between the ages of six months and three years and educates parents about the importance of oral health care. The program also provides educational services to dentists practicing in Federally Qualified Health Centers.
Models Represented by this Program: Oral Health Primary Care Integration Outreach and Education School-based
Project title: Ensuring Patient Success with Outreach and Support Grant period: 6/01/2009-5/30/2012 Contact name: Ms. Jeanne M Larson, Executive Director Location: Bemidji, Minnesota Website: http://www.northerndentalaccess.org/ Program Overview: This program addresses barriers to oral health care for low income individuals who are eligible for subsidized care programs and who live within several rural Minnesota counties. The program established a patient support center within a new dental access clinic. The centers services include a treatment coordinator to advise patients of their recommended treatment plan, insurance counseling, child care, transportation assistance, and referrals to social and private agencies.
Project title: Pediatric Dentistry Residency Project Grant period: 05/01/2009 04/30/2012 Contact name: Linda Jackson, DDS, Dental Director Location: West Central and Southwest Minnesota(clinic is located in Willmar, MN)
Website: http://www.ricehospital.com/dental/
Program Overview: The goal of the Rice Memorial Hospitals Pediatric Dentistry Residency Project is to expand services at the dental clinic through pediatric residents. The programs objectives are to provide dental care to underserved children and youth; promote oral health among people living in the area through education and public service; and increase the number of pediatric dentists choosing to practice in the service area.
Models Represented by this Program: Dental Clinic Outreach and Education Workforce Model
Project title: Partnering For Health-Thumb Access to Care Project Grant period: 05/01/2009 04/30/2012 Contact name: Ed Gamache, Chair; CEO, Harbor Beach Community Hospital Location: Harbor Beach, Michigan Website: http://www.trhn.org/ Program Overview: The Partnering for Health program aims to address disparities in medical, dental and vision care in the Thumb area counties of Huron, Sanilac, and Tuscola, Michigan. The programs objectives are to increase the number of low income uninsured individuals that have an ongoing source of care or medical home, and offers free or low cost oral health services.
Models Represented by this Program: Oral Health Primary Care Integration Dental Clinic Dental Home Outreach and Education
Project title: West Central District Health Department Tooth Tour Grant period: 05/01/2009 04/30/2012 Contact name: Shannon Vanderheiden, Health Director Location: North Platte, Nebraska Website: http://www.wcdhd.org/dentalservices/toothtour.html Program Overview: This program established a mobile dental clinic to reach underserved elementary school-aged children. The mobile dental clinic travels to participating elementary schools within a three service area. Services provided by the clinic include dental examinations, screenings, cleanings, x-rays and fluoride varnish applications. In addition, dental hygienists travel to schools to provide oral health education to students.
Models Represented by this Program: Mobile Dental Services School-based Outreach and Education Dental Clinic