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Infrastructure organisation: External agency: Date: 1. Main issues before this initiative What was the situation before the influencing work? You may want to consider the six impact areas in the External Agency Dial in turn to prompt people to explore specific issues. How to collect this information: a. External Agency Dial score and notes b. Answers to External Agency Interview questions c. Ask sector stakeholders: Before we started our work, how did the external agencys policies and practices affect the sector? 2. Main aim of the initiative What was the main aim of influencing? How to collect this information: a. Your work records b. Action and Review Grid for the External Agency c. Actions taken by the infrastructure organisation 3. What did you as an infrastructure organisation do to try and change the situation? How to collect this information: a. Your work records b. Changes within the external agency 4. What changed in the external agency as a result? Give some examples of that change. How to collect this information: a. External Agency Dial score and notes b. Answers to External Agency Interview questions 5. The contribution of the infrastructure organisation to these changes What evidence is there that the action described under 3 (above) directly or indirectly contributed to the changes described under 4 (above)? Include quotes as relevant. How to collect this information: a. Questions to ask yourselves, the external agency or other sector stakeholders: What role did our support play? Did anything else play a part? 6. Other needs and actions to address them Did other needs then become evident? If so, describe what was done about them. How to collect this information: Your records

7. Benefits for end beneficiaries What have been the benefits of these changes on the sectors beneficiaries, society as a whole and/or the environment? What future benefits might there be? How to collect this information: a. Questions to ask sector stakeholders: What changes have you seen in the work that the sector delivers to its beneficiaries as a result of changes in the external agencys policies and practices? What kind of effect has this had on the lives or situation of the sectors beneficiaries or cause? What benefits do you expect to see in future? 8. Benefits for end beneficiaries What have been the benefits of these changes on the sectors beneficiaries, society as a whole and/or the environment? What future benefits