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Questions on change in peoples skills, attitude and behaviour

Job-specific skills and knowledge Necessarily generic tailor by listing intended impact in relation to specific skills. Did the training/event help you do your job better? Yes, a lot Yes, a bit Not sure yet No Did the training/event give you new knowledge relevant to your job? Yes, a lot Yes, a bit Not sure yet No Change in attitudes, perspectives and behaviours Did the training/event give you any new ideas? Yes, a lot Yes, a bit Not sure yet No Please say what new ideas you have as a result of the training/event:

you: Did the training/event give you any new perspectives? Yes, a lot Yes, a bit Not sure yet No Please say what new perspectives you have as a result of the training/event: Did the training/event challenge your views or opinions? Yes, a lot Yes, a bit Not sure yet No Please say how the training/event challenged your views: Did the training/event motivate you? Yes, a lot Yes, a bit Not sure yet No Please say how the training/event helped motivate 5

Alternatively the above questions on attitudes could be expressed in one table: Which of the following are true as a result of this training? Yes, very/ a lot I have new ideas I have new perspectives My views have been challenged I feel more motivated Please give reasons for your responses: Do you think you will do anything differently in your role as a result of the training/event? Yes, a lot Yes, a bit Not sure yet No What specific actions do you plan to take as a result of this training? Yes, a bit No, but I did already No

Follow up questions (to be asked 4-12 weeks after the event) Please tick one box to indicate the extent to which the following statements apply to you Strongly disagree I have put the new ideas I got from the event/training into practice I have experienced lasting shifts in my views or opinions since the event/training I am more open to learning as a result of the event I am more outward looking I still feel more motivated as a result of the event/training I am able to do my job better Do you use any of the skills you developed at the training/event? Yes, a lot Disagree Not sure Agree Strongly agree

Yes, a bit No Do you use any new knowledge or information you learned at the training/event? Yes, a lot Yes, a bit No Please give details of the specific learning and skills you now use as a result of this training or skills you have practiced following the training (even if you no longer use them):

Has the training/event helped you do your job better? Yes, a lot Yes, a bit No In what ways? Has your behaviour at work changed as a result of the training/event? Yes, a lot Yes, a bit No In what ways?

Questions on networking and collaboration

Please tick the most appropriate answer:

Yes, a lot
I learnt a lot from the other participants during the event I made some specific contacts that I intend to follow-up I enjoyed meeting others and feeling part of a bigger sector Follow up question template/example (some weeks after)

Yes, a little

No

a) Have you followed up any of the contacts you made during the event? Yes No [skip the rest of the question] b) What so far has been the result of those contacts? (please tick all which apply) Sharing learning A new collaboration to extend our service A new collaboration to reduce cost Were developed a relationship and keep in touch quite often Weve shared a few e-mails but no action as yet Other (please say what):

Questions relating to organisational life

These questions relate to five of the eight impact areas on the Organisation Dial. They might be useful if you are working on these aspects of organisational life by improving the skills of people within those organisations. Income Please rate your current knowledge and understanding of the following areas, where 1 is no knowledge or understanding of the subject and 10 is a good working knowledge. Please tick one box for each issue.

Understanding of: Sustainable funding principles and practice Earning income through trading Public service delivery Good grant applications Use of loan finance

New idea/not considered 1

Just aware of the issue 2

Aware of and keen to learn more 3

Developing my knowledge 4

Good working knowledge 5

10

Please tick one box to indicate the extent to which the following statements apply to you Strongly disagree We need to look at earned income if we are to be sustainable We need to assess the risks of relying on grant income in the future We are clear about our value and able to communicate that clearly to potential funders Our Trustees are reluctant to consider loan finance or feel it is not right for the organisation We need a wider range of sources of income to be sustainable As a result of this event, do you feel more able to find new sources of funding? Yes, a lot Yes, a bit Not sure yet No disagree Not sure agree Strongly agree

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Strategy Please rate your current knowledge and understanding of the following areas, where 1 is no knowledge or understanding of the subject and 5 is a good working knowledge. Please tick one box for each issue.

1 Identifying changes in need Strategic planning Managing a change process Identifying intended outcomes and impact

As a result of this event which of the following apply to you? Yes, very/ a lot I feel more able to write a good strategic business plan I have more appreciation of the importance of focusing on outcomes and impact I know more about how to ensure that our organisation is needs-led I will ensure we keep looking outwards at new trends, evidence and learning Yes, a bit I did already No

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Management skills (people): Please rate your current understanding of the following areas. Please tick one box for each issue. Can be asked at the start and end or repeated at the end (current understanding + understanding at the start of the event) 1 Employment law Effective staff recruitment procedures Supervision Disciplinary procedures How to motivate staff As a result of this event which of the following apply to you? Yes, very/ a lot I have learnt how to improve the way staff supervision is done in our organisation I feel more confident to write a good job description I feel more confident about handling disciplinary issues when they arise I have learnt more about how to improve recruitment Yes, a bit No, but I did already No 2 3 4 5

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Governance As a result of this event which of the following apply to you? Yes, very/ a lot I have more understanding of why good governance is important I am more convinced of the need for good recruitment and induction processes I understand how to follow best practice in recruitment of trustees I am more confident that we will be able to recruit the right people Yes, a bit No, but I did already No

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Influencing Please rate your current understanding of the following areas. Please tick one box for each issue. New idea/not considered 1 Central government policy Writing a campaign strategy How to influence local policy and practice Identifying key decision-makers Clarifying our message Please indicate whether you agree or disagree with the following statements about influencing policy and practice: Strongly agree It is not our role or responsibility to get actively involved in trying to change policies and practice There are too many different perspectives within our sector to come up to with an overall position Service providers in our sector are good at making the case for funding and other support As a result of this event, do you plan to be more actively involved in trying to influence policy and practice Agree Neutral Disagree Just aware of the issue 2 Aware of and keen to learn more 3 Developin g my knowledge 4 Good working knowledge 5

(tick all that apply): Yes, through responding fully to relevant consultations Yes, through participation in a lobbying group Yes by lobbying as an organisation Yes by feeding our views into the infrastructure organisation Yes in other ways No/probably not

Area of understanding:

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Follow up question template and examples (some weeks after):

Income a) Have you taken action to become more sustainable since the training? Yes No [skip the rest of the question] b) Specifically, in which of the following have you taken action? Developing sustainable funding strategy Starting trading or earning income Become more contract ready Other diversification of funding or income generation (please say what): Please expand on the above actions to say a bit more about what you are doing:

a) Have you taken action to improve your governance since the training? Yes No [skip the rest of the question] b) Specifically, which of the following have you done? Had a governance review Developed a trustee information pack to clarify roles and responsibilities Improved communication between the board and CEO Initiated a buddy system for new Trustees Other (please say what): Please expand on the above actions to say a bit more about what you are doing:

Yes No [skip the rest of the question] b) What have you done? Joined or formed a policy network Identified key decision-makers to target Developed a campaign strategy Other (please say what): Please expand on the above actions to say a bit more about what you are doing:

Governance

Influencing a) Have you taken action in relation to influencing since the event? 16

Questions to attribute action since the event to the infrastructure organisations input:
This question can be asked after each of the questions above about actions How did [the infrastructure organisations input] help you take this action? Which of the following statements best describes the influence of [the infrastructure organisations input] in your taking those actions? The infrastructure organisation convinced us of the need to take this approach The infrastructure organisation gave us knowledge, advice and access to resources which helped us put these ideas into practice We were already doing it but the infrastructure organisations input made it easier The infrastructure organisations support did not change what we were doing Other: Could you say something specific about how the infrastructure organisations input helped you take

this action?

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