Samsung Dishwasher Training Support

Revised 11/10/08 Page 1 Pages 2 8 Index Water Flow

Pages 9 10 Detergent/Rinse Aid Dispenser Page 11 Page 12 Heater Access Fuse and Relay access

Pages 13 - 16 Error Codes & Service Test Modes Page 17 Pages 18 Thermistor Temperature / Voltage Chart Cycle Time Chart

Pages 19 - 24 Flow Charts Page 25 Main PCB Layout

Pages 26 - 27 Wiring Diagrams Page 28 Bulletin

DISHWASHER Service Information

DMR 77LHS, DMR 77LHB, DMR 77LHW DMR 57LFS, DMR 57LFB, DMR 57LFW

Extra Large Capacity Elegant Design with Digital Touch Sensors Increased Convenience Super Quiet Operation No Filter Cleaning Required

Water Supply Operation

Water supply cycle A. Water supply function in the cycle starts 3 seconds after the drain function is completed. B. When the there is no pulse input from the water supply valve after the water supply starts, the ERROR("4E") will be displayed. C. The amount of water supplied is about 1.1 ~ 1.8 gallons. The amount of water supplied depends on the variances of flow meter, water pressure and inlet valve etc. D. When Over-flow level is detected, the ERROR "oE is displayed. E. When the water supply is not completed within 5 minutes, the ERROR ("4E") is displayed.

Drain Cycle Operation

A. Drain cycle operates when the operation button is initially entered or 1 second after the wash and rinse cycle are completed. B. Drain function is executed as follows. Remove remaining water (Initially press operation button) Drain cycle Check float S/W after 45 seconds from the power is turned on Check float S/W after 70 seconds from the power is turned on

End function A. When all of the cycles within the selected cycle is executed, this function is executed. B. During this function, the End sign is displayed with the MELODY generated. C. After the selected cycle is completed, the power automatically turned OFF.

Operating Principles
Operating principle and order of dish washer
cycle
Inner Space Pre wash

Dishes
Front

Main wash

Rinse

Dishes

Dry

Water Heater

Disposer
Grinds the leftover food to make the particles smaller in size High temperature water

Water Flow Path

Adjustable

Flow Meter
Normal water fill Flow meter must count the water flow for this unit to operate. Water level switch is activated by water from the inlet only. You cant just pour water into the unit to test it. Flow Meter

Half Load Option DMR77 only

Selecting this option diverts water, with the distributor motor, to run the upper spray arm only

Distributor motor for Half Load operation. Test Mode P8 Micro Switch for motor. Cam to activate switch Fault code PE

Dishwasher

Pins to detect water by change in resistance LE code

Detergent/Rinse Aid Dispenser

Detergent Door Not Opening 1. Never overfill the dispenser compartment with powder or liquid, only go below or up to fill line. 2. If there is residue around the dispenser door area. Previously undispensed, partially dispensed, or door stuck close issue) clean it with mild soap & water. The residue can foul the mating latch. 3. If the customer uses accutabs or some self contained type of soap tab, make sure it is fully seated and the door does not sandwich it shut. 4. Make sure that in the rack nearest to the dispenser door when the door is shut, is not obstructing the opening of the dispenser with some protruding utensil.

Detergent/Rinse Aid Dispenser

Testing 1. Disconnect wires from disp. & close detergent door. 2. Connect cheater cord and apply 120vac 3. In approximately 40 seconds the wax motor will open the door. 4. Remove power, allow wax motor to return. 5. Restore power to wax motor, in approximately 40 seconds the rinse aid will be activated. Remove power. 6. Close detergent door to repeat test

Dishwasher
Accessing Heater Remove mesh filter assy Remove shield Remove heater

Removing the shield without removing the filter assy could result in broken tabs

Relay and fuse replacement

1) Unscrew the screws (2 Screws) connecting the Frame R. 2) When you separate the Frame R, you can check the Fuse & Relay. 3) Pull out Fuse case that be fixed on hook of Base. 4) Open the Fuse case. Check the fuse. & It can replacement. 5) Separate the terminal of Relay. Unscrew the screws of relay using short-body screwdriver.

Check List If reassemble the terminal of Relay after check or replacement, you must be careful. Dont confuse.

Error type _____ Leak Error . . . . . _____ Button Error

Error Mode _____ LE . . . . . . _____ bE2

Cause . __________________ When leakage sensor detects 4.5V or below for 1 second. . . . . __________________ When the button is pressed continuously for over 30 seconds

Reason . __________________ Base part hose connection defect Sump and Tub assembly defect Drain Pump assembly defect Main PBA defect __________________ Sub PBA defect Main PBA defect

Tests Without Pulling D/W ___________________ . . . . . . . .__________________ Check for moisture in console

Service Press the ALL is displayed for Inspection Delay Start the first three (3) Mode + Normal + seconds and then t1 Power keys at the same time

You can change the mode by pressing the Normal key. Each time the Normal key is pressed, the mode changes in the order of t1 t2 t3 t4 t5 t6 t7 t8. Live Test Notes Water fill in approximately 70 seconds average water pressure, fills to about 1 inch past heater shield (very little water showing in unit) Water not needed in unit for 45 second drain pump test

Water 4E supply Error

Test Related Symptom Activate Mode Mode parts 1. When the pulse of Water supply valve 4E error If you press the Delay t1 Inlet valve, Check valve resistance 100 or less is detected defect 9E error Start key, water is drained Flow and voltage at brown 1 minute after the for 45 seconds and then wire at CN14 to yellow Meter, Low Flow Meter defect water supply starts Level the water Foregin particles within wire at detergent 2. When flow meter Sensor supply starts. dispenser 1.2 K ohms water supply valve pulse is 5 or less, 5 If the pulse count is more @ 120vac Water supply valve seconds after the than 660, change the terminal not connected water supply starts. mode. Main PBA defect 3. When the water is Make sure to change the not detected 5 minutes mode when the pulse after the water supply count is more than 660 in starts t1 mode.

Error Error Cause Type Mode

Reason

Tests Without Pulling Test D/W Mode Perform service test t3, run for 3 minutes and compare the display temp with actual water temp Celsius. It should be within about 8 degrees C. Difference due to tank vs. sump temperature. t3

Related parts Circulation Motor, Heater, Thermistor

Symptoms Activate Mode

Live Test Notes

Water 4 E 1 When 80 or above is Thermistor Defect supply detected during water Water supply Error supply temperature of 80 or above Main PBA defect

HE error

1. Press the Delay Start After temp key to start or stop the increases 2 heater and the circulation degrees C, time pump. is about 50 2. If a low water level is seconds for sensed, water is supplied each degree C again and the operation increase continues. 3. The current temperature is shown on the display. 4. It operates up to 70C. t6 to OFF with 1. MICRO SWITCH On no water t6 to The sensing state is ON with water displayed as On on the 88 segment display. 2. MICRO SWITCH Off The sensing state is displayed as OFF on the 88 segment display. 1. Press the Delay Start After temp key to start or stop the increases 2 heater and the circulation degrees C, time pump. is about 50 2. If a low water level is seconds for sensed, water is supplied each degree C again and the operation increase continues. 3. The current temperature is shown on the display. 4. It operates up to 70C.

Drain 5E Error

Heater HE Error

Drain pump defect Low Level Sensor defect Foreign particles clogging mater drain hose Drain valve terminal not connected Main PBA defect When the temperature Heater defect change is 4 or less Heater Relay defect within the Heater terminal not first 10 minutes after connected the heating starts Main Wire-Harness defect Main PBA defect When OFF status of Low Level S/W is not detected within3 minutes during the drain

Perform service test t6 Check motor resistance and voltage at white on CN1 to orange wires at CN14 42.2 ohms @ 120vac

t6

Low Level Sensor

Display error when turning Micro S/W on/off

Perform service test t3, will heat water approximately 1 degree C per minute If not working, relay driver voltage is on main pcb red wire CN7 to white wire on door switch on right, looking at back of panel. Will read approximately 50 ohms and 12vdc off and 0.5vdc on.

t3

Circulation Motor, Heater, Thermistor

HE error

Error Error Cause type Mode Heater HE1 Error

Reason

Tests Without Pulling Test D/W Mode Perform service test t3, will heat water approximately 1 degree C per minute If not working, relay driver voltage is on main pcb red wire CN7 to white wire on door switch on right looking at back of panel. Will read approximately 50 ohms and 12vdc off and 0.5vdc on. Perform service test t3, run for 3 minutes and compare the display temp with actual water temp Celsius. It should be within about 8 degrees C. Difference due to tank vs. sump temperature t3

Related parts Circulation Motor, Heater, Thermistor

Symptoms Activate Mode

Live Test Notes

When the temperature Heater Relay defect of the Thermistor is Thermistor defect 80 or above for Main PBA defect more than 3 seconds

HE error

1. Press the Delay Start After temp key to start or stop the increases 2 heater and the circulation degrees C, time pump. is about 50 2. If a low water level is seconds for sensed, water is supplied each degree C again and the operation increase continues. 3. The current temperature is shown on the display. 4. It operates up to 70C.

Temp tE1 sensor Error

When 0.2V or below, or 4.5V or above is maintained for over 3 seconds

Thermistor terminal not connected Thermistor Defect Main PBA defect

t3

Circulation Motor, Heater, Thermistor

HE error

1. Press the Delay Start After temp key to start or stop the increases 2 heater and the circulation degrees C, time pump. is about 50 2. If a low water level is seconds for sensed, water is supplied each degree C again and the operation increase continues. 3. The current temperature is shown on the display. 4. It operates up to 70C. 1. Press the Delay Start key to start the 2 parts. 2. t5 starts blinking on the display while water is being drained. 3. When draining is finished, t5 is displayed without blinking. pump out is approximately 30 seconds

Drain 5E Error

When OFF status of Low Level S/W is not detected within3 minutes during the drain

Drain pump defect Low Level Sensor defect Foreign particles clogging mater drain hose Drain valve terminal not connected Main PBA defect

Perform service test t6 Check motor resistance and voltage at white on CN1 to orange wires at CN14 42.2 ohms @ 120vac

t5

Drain Pump, Low Level Sensor

5E error

Error Error Cause type Mode Half load error PE When micro s/w is not detected for over 30 seconds after the Distributor motor starts

Reason

Tests Without Pulling Test D/W Mode Perform service test t8 Violet wire CN 14 to Yellow wire at detergent dispenser 2.6 K ohms @ 120vac t8

Related parts Distributor Motor, Micro S/W

Symptoms Activate Mode

Live Test Notes

Distributor motor defect Micro sw terminal not connected Main PBA defect

PE Error

1. If you press the Delay ON 8 seconds, Start key, the parts OFF 4 seconds operate just once. Water not 2. There is no stop needed in unit function. 3. While the synchronous motor is operating, its sensing state is displayed as On/OFF on the 88 segment display. 4. When the synchronous motor stops, the sensing state (On/OFF) of the micro switch is displayed.

t2

Circulation Nozzle does 1. Press the Delay Start Place some Motor not spray key to start or stop the cups on racks and run pump. 2. If a low water level is circulation pump detected, water is to verify water distribution in supplied again and the operation continues. tub. Fan Motor Fan Motor Press the Delay Start key not working to start or stop the fan motor. Listen for fan running Water not needed in unit Actual temp C of water in sump Water not needed in unit

t4

t7

Thermistor No change The current temperature in water is displayed. temp

Thermistor Temperature / Voltage Chart

Temp. (F) 41 50 59 68 77 86 95 104 113 122 131 140 149 158 Temp. (C) 5 10 15 20 25 30 35 40 45 50 55 60 65 70 Resistance (k) 125.780 98.323 77.454 61.465 49.120 39.517 31.996 26.065 21.385 17.599 14.579 12.140 10.159 8.542

Cycle Time Chart

MICOM cycle
Program chart [ time(min), temperature ]
Program Normal Heavy Delicate Rinse Quick Smart Auto Program Normal Heavy Delicate Rinse Quick Smart Auto Drain
0:45 0:45 0:45 0:45 0:45 0:45

Prewash 1
16:30 17:30 16:30 5:30 5:30 ~17:30

Prewash 2
(16:30) 17:30 (17:30)

Prewash 3
17:30 (17:30)

Main wash
32:30 46:30 37:30 11:30 11:30 ~46:30

Rinse 1
7:30 7:30 7:30 9:30 7:30 7:30

Rinse 2
(7:30) 7:30 (7:30)

Rinse 3
32:30 46:30 32:30 12:30 12:30 ~46:30

Dry
20 20 20 20

Total Time
110~134 181 115 11 38 58~181

Pre-wash 1,2,3
-

Main wash
120F (49C) 149F (65C) 113F (45C) 113 F (45C) 113~149F (45~65C)

Rinse 1,2
-

Rinse 3
No Sanitize 140F (60C) 158F (70C) 140F (60C) 140F (60C) 140~158F (60~70C) Sanitize 162F (72C) 162F (72C) 162F (72C) 162F (72C) 162F (72C)

No Power Troubleshooting
1. When the power does not come on
The power does not come on.

Is the voltage between orange (No. 6) and pink (No. 7) of CN7 connector of main PBA 4.5V or above and the voltage between orange (No. 6) and white (No. 9) 10.5V or above?

N
The main PBA is defective. Please replace it.

Sub PBA ASSY is defective. Please replace it.

Incorrect LED Display

Front Display incorrect or out

N
Is the connector of graphic LED seated properly? Connect the connector firmly.

Y N
Is the condition of graphic LED normal?

Graphic LED is defective. Please replace it.

Main PBA is defective. Please replace it.

Y
Is the voltage on CN7 between orange (No. 6) and pink (No. 7) 4.5~5.25V and the voltage between orange (No. 6) and white (No. 9) pin 10.5-13V?

Y
Graphic LED is defective. Please replace it.

No Buzzer Troubleshooting
Cant hear the buzzer sound and the display part is not turned on.

N
Is the power switch ON? Turn on the power switch. (All selection switches are valid only when the power switch is turned ON.)

Y
Is the SUB PBA connector properly seated?

N
Connect the connector firmly.

Y
Is the voltage on CN7 between orange (No. 6) and pink (No. 7) connector of main PBA 4.5V or above and the voltage between orange (No. 6) and white (No. 9) 10.5V or above?

N
Main PBA is defective. Please replace it.

Y
SUB PBA ASSY is defective. Please replace the Control Pane ASSY.

No Drain Troubleshooting
The drain is not working. (5E)
Y N
Is the drain hose clear? Clean the inside of the drain hose.

Y
Is the Low Level Sensor working normally? (Check service test mode t8 and check the float operation.)

Low Level Sensor is defective. Please replace it.

Y
Is the drain pump terminal normal?

Connect the drain pump terminal firmly.

Y
Does the drain motor read about 25?

N
Drain pump is defective. Please replace it.

Y N
Is the main relay working normally? Refer to Main relay is not working. Main relay is defective. Please replace it.

Y
Main PBA ASSY is defective. Please replace it.

No Water Fill Troubleshooting

Water supply is not working.(4E) Water supply is correct and on
N Is the water valve connector seated properly? Y Does the water supply valve coil measure about 1.2K ? Y N Is the water supply relay working normally? Y Is the main relay working normally? Refer to Main relay does not work. N Main relay is defective. Please replace it. PCB assembly is defective. Please replace it. N Re-insert the water valve connector

Does the valve open continuously? Y Does the water valve stay open for 5 minutes straight? Y The water supply pressure is too low. Check household water supply and shutoff valve to D/W.

Flow meter is defective. Please replace it. N

Water supply valve is defective. Please replace it.

No Dry Operation Troubleshooting

Dry is not working
Detergent/Rinse Agent dispenser is 2.3k ohms @ 120vac. Test Rinse Agent dispenser by using fused cheater cord to power the wax motor. Verify detergent door is closed. Power wax motor until detergent cup opens, remove power, rinse agent lever then moves to the right. When wax motor retracts power again until rinse agent plunger activates.

Is the dry fan operating? (Utilize service test mode t6)

Is the Rinse Aid dispenser operation normal?

Refill the rinse aid dispenser.

Y N
Is the wire connection firmly connected?

N
Is the fan connection seated? Firmly connect the connector.

Connect wire firmly.

Y
Does the Fan Motor coil read about 150?

Y N
ASSY Fan Vent is defective. Please replace it. Is the Dispenser operating relay operating?

Dispenser is defective. Please replace it

Main PBA assembly is defective. Please replace it.

Main PCB Connector Layout

Wiring Diagram (DMR77)

Wiring Diagram (DMR57)

SERVICE BULLETIN
PRODUCT: BULLETIN NUMBER: BULLETIN DATE: MODELS: Chassis
SUBJECT: Customer complains the unit starts operating by itself. SYMPTOM: The front panel buttons activate with very light pressure and are very sensitive. SOLUTION: Order and install new ASSY Panel Control (DD97-00105A). The replacement board has been reprogrammed to reduce the sensitivity of the buttons.

ELECTRONICS

Dishwasher ASC20081104001 04 Nov 2008 DMR57LFS R-PJT

Part Number DD97-00105A

Description ASSY PANEL CONTROL

Note: Consult the Samsung Service Website at (http://service.samsungportal.com) for the Service Manual and other information on this product.

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this bulletin is subject to change or update without notice.