Multi country social media marketing sources Company Media Monitors Platform Brandtology Media Type All URL

http://www.brandtology.com Country Hong Kong, China, Taiwan China Singapore Singapore Singapore Indonesia Indonesia Indonesia Canada Canada Canada Canada Canada Canada Canada

Integrasco AS JamIQ ThoughtBuzz Media Monitors ThoughtBuzz Katapedia Media Monitors Sysomos DNA13 RepuMetrix MyFrontSteps White Noise Inc. MediaMiser Syncapse Corp

WoMPortal JamIQ ThoughtBuzz Brandtology ThoughtBuzz Katapedia Brandtology MAP, Heartbeat dnaMonitor RepuTrace, RepuTrack Steprep White Noise MediaMiser Enterprise Socialtalk

All All All All All All All All All All All All All Twitter, Facebook, Wordpress, Moveable Type RSS Enabled Content, Blogs, Social Networks & Hubs Twitter All All ALL

Integrasco http://www.jamiq.com http://www.thoughtbuzz.net http://www.brandtology.com http://www.thoughtbuzz.net http://www.katapedia.com http://www.brandtology.com http://www.sysomos.com http://www.dna13.com/ http://www.repumetrix.com http://steprep.myfrontsteps.com http://www.herdthenoise.com http://www.mediamiser.com http://www.socialtalk.com

PostRank Inc

PostRank

PostRank

Canada

Needium Salesforce Dishy! AG BrandProtect

Needium Radian6 ReputationTool Social Media Monitoring, Reporting & Incident Response Experts

http://needium.com/ http://www.radian6.com http://reputationtool.com BrandProtect

Canada Canada Canada Canada

Internet911

Lola

Social Media: Understanding & Protecting your Online Reputation for SMBs Variety of offthe-shelf tools and proprietary technologies Social Media Monitoring, Reporting & Response

ALL

Internet911

Canada

All online sources

Lola

Canada

BrandReact, Inc

Chleba Agencia digital

Social media Monitor

Scup Media Monitors Flaptor

Scup Brandtology Trendistic (formerly Twist) SocialMetrix

All: Blogs, News Sites, Consumer Sites (Radar, Kieskeurig etc), Review Sites (Yelp, Travelocity) , Social Media (Facebook, Twitter, LinkedIn, YouTube, Orkut, Hyves, etc) Google Blogs / Flickr / Twitter / Google News / Yahoo Respostas / Facebook / Orkut Comunidad es / Reclame Aqui / YouTube All All Twitter

http://BrandReact.net/brand

Brazil

http://www.socialmediamonitor.co m.br/

Brazil

http://www.scup.com.br http://www.brandtology.com http://trendistic.com

Brazil Brazil Argentina

SocialMetrix

All

http://www.SocialMetrix.com

Argentina

BrandMetric Brandwatch Inuda Innovations Onalytica

BrandMetric Brandwatch HowSociable Direct Access InfluenceMonit or LiveBuzz Sentiment Metrics RBH Radar Mediasphere36 0 WoMPortal

All All All All

http://www.brandmetric.com http://www.brandwatch.net http://howsociable.com/ http://www.onalytica.com

Chile UK UK UK

Market Sentinel Macranet Rees Bradley Hepburn Ltd MediaBadger Integrasco AS

All All All All All

http://www.marketsentinel.com/ http://www.sentimentmetrics.com http://www.rbh.co.uk http://www.mediabadger.com Integrasco

UK UK UK UK UK, Norway, China UK UK UK

Noteca Simpleweb Ltd. Sodash

Noteca Media Genius Sodash

All All Twitter, Facebook, email, specific blogs via RSS Twitter

http://www.noteca.com http://www.mediageniusapp.com soda.sh/

Needium

Needium

http://needium.com/

1000Heads DigitalMR BrandProtect

WOMTrak Social Nuggets Social Media Monitoring, Reporting & Incident Response Experts

All All ALL

http://www.1000heads.com http://www.digital-mr.com BrandProtect

USA, Canada, France, UK, more UK UK, USA, Cyprus USA / Canada / UK

Media Monitors

Brandtology

All

http://www.brandtology.com

Social360

Integrasco AS Patch6 AB Retriever

Custom monitoring and reporting systems WoMPortal Silverbakk Briefing Room Retriever

All

www.social360monitoring.com

USA, China, Hong Kong, Taiwan, Japan, Korea, Australia, Singapore, Malaysia, Indonesia, Thailand, Vietnam, India, New Zealand, Mexico, Brazil, France, Russia, Germany, Portugal, UK USA / UK / All

All All Blogs, Twitter, Facebook All All Twitter All (dutch)

Integrasco http://www.silverbakk.com http://www.retriever.se

Norway Sweden Sweden

Intelliwell TraceBuzz Twitter Analyzer Clipit News

Informant TraceBuzz Twitter Analyzer Clipit - online media monitoring Tribe Monitor

http://informant.se http://www.tracebuzz.com http://twitteranalyzer.com http://www.clipit.nl

Sweden Netherlan ds Netherlan ds Netherlan ds Netherlan ds

New Music Labs BV

Online (MySpace, Hyves, Last.fm, Twitter, Google Analytics, FaceBook, Google Video,

Tribe Monitor

Youtube)

Teezir iMonitoring FinchLine BrandReact, Inc

eCare iMonitoring FinchLine Social Media Monitoring, Reporting & Response

All All All All: Blogs, News Sites, Consumer Sites (Radar, Kieskeurig etc), Review Sites (Yelp, Travelocity) , Social Media (Facebook, Twitter, LinkedIn, YouTube, Orkut, Hyves, etc) All: Blogs, News Sites, Consumer Sites (Radar, Kieskeurig etc), Review Sites (Yelp, Travelocity) , Social Media (Facebook, Twitter, LinkedIn, YouTube, Orkut,

http://www.teezir.com http://www.internetmonitoring.nl http://www.finchline.nl http://BrandReact.net/brand

Netherlan ds Netherlan ds Netherlan ds Netherlan ds

BrandReact Nederland BV

Social Media Monitoring, Reporting & Response

BrandReact.NL

Netherlan ds

Hyves, etc)

Frank Westphal iMooty Mindlab Solutions GmbH Landau Media

Rivva iMooty netmind Sphere Landau Media Monitoring Internet Reputation Control blueReport web2monitor net-clipping

Blogs, Twitter News All

http://rivva.de/ http://www.imooty.eu http://www.mindlab.de

Germany Germany Germany

All

http://www.landaumedia.de

Germany

New Communicatio n Cognita AG infospeed net-clipping

All

http://www.reputation-control.de

Germany

Ethority User Interface Design GmbH Media Monitors TwentyFeet

Gridmaster What's Up?! Brandtology TwentyFeet

Blogs, Twitter All Online, Social Media, amazon, facebook All Twitter All Twitter, Facebook, YouTube, Google Analytics, bit.ly, MySpace All

http://www.bluereport.net infospeed http://net-clipping.de

Germany Germany Germany

http://www.ethority.net http://whatsup.uid.com http://www.brandtology.com http://www.twentyfeet.com

Germany Germany Germany Germany

Webbosaurus

Webboboard

webbosaurus.de

Germany

Some of the tools which were not covered in the above table are listed below. Social media monitoring tools in China, Hong Kong and Taiwan Synthesio: A global social media monitoring solution, this provides tools to listen to the online conversations and also engage with the social media users. Alpha Outlook: This Company aims specifically Chinese social media. It has a product named Techcrunch Disrupt which identifies and tracks social media conversation in China in real time giving useful insights into the vibrant Chinese social media landscape. K Matrix: This is a useful social media monitoring tool for the Hong Kong region. It is a digital marketing agency and developed an app. For monitoring Facebook which is very similar to social bakers.

Social Media Monitoring tools in Japan Sysomos Heatbeat and Radian 6 are possibly the most effective tools which can be used in Japan. These tools also have a lot of data for English, French and German languages. When a filter is used by country, they are much better positioned to provide results than most other tools. Social Media Monitoring tools in South Korea One tool that could be used is UCC metrics by Daumsoft. Other than that, a range of international tools will need to be utilized until new tools aiming specifically at South Korean market come into picture. A lot of social networking sites such as Twitter have many monitoring tools of their own, and similarly for the time being, these international social media monitoring tools will have to suffice in case of South Korea. Social Media Monitoring tools in Indonesia Mediawave provides a platform to monitor social media conversations in Indonesia. Katapedia is another social media monitoring tool. It provides sentiment analysis by monitoring social media. Salingsilang also provides a social media monitoring tool called the SXindeks. SXindeks monitors social media conversations in Indonesia. Trackur is another social media monitoring tool which tracks and analyzes social media in Indonesia.

Social media monitoring tools in Mexico Synthesio can be used to track social media conversations in Mexico. It not only supports the Spanish language but also can take into account the difference in Spanish being spoken in Mexico as compared to Spanish being spoken in Spain. This is a big advantage since social media conversation will have a lot of local slang in it. Socialmetrix is another option for analytics. This tool also has a support for Spanish languages. Simplify 360 is another option very similar to socialmetrix.

Buzzwatcher can also be used for social media monitoring. It has filters to select country specific languages, therefore it should also be able to differentiate between Mexican Spanish and Spanish in Spain. Acuity4 Social is another social media monitoring tool which has come out of partnership between Inmega Investigacion de Mercados (Inmega) and Voxco. Brandtology by Media monitors is another option for social media monitoring. It supports all media types and is run in many other countries as well.

Social media monitoring tools in Latin America Buzzient: Buzzient provides an add on which can be added to your existing CRM enterprise applications such as Seibel or Salesforce.com. It then allows you to leverage social media for customer service and lead generation. Next Principles: This provides solution for social media analytics and for engagement in social media.

Social Media monitoring tools in Scandinavia Marketwire Heartbeat is a product of Market Wired which aims at social media monitoring. This tools is available for a lot of countries including the Scandinavian countries. Engagor provides various social monitoring tools for marketing and customer service. While it serves Scandinavian languages it also provides its services in other languages.

Social Media monitoring tools in France Some of the companies actively involved in SMM services in France are Company Ecairn Synthesio Twenty feet AT Internet Semiocast Needium Media Monitors Tool Platforms All All All All All Twitter All

BuzzWatcher Semioboard Needium

Social Media Monitoring tools in South Africa, Kenya and Nigeria Some of the social media monitoring tools are African Laughter: This Kenyan company also provides a social media monitoring tool called the Repute Daily Report. This tool will enable users to monitor social media and social media comments on any clients that are in the database.

It creates a detailed report of the social media activity. Some of the things that will be taken into account are sentiment analysis positive to negative ratio, alerts informing the brand or client to any news headline as well as Facebook and Twitter monitoring. It also reports a Facebook to Twitter ratio. Brands Eye: Brands Eye provides language support and can be used to monitor all platforms across Africa. Sysomos: Sysomos is another social media company which provides monitoring tools such as Heartbeat. This is one of the better social media monitoring tools present in the market.