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Comments:
Position: Candidate name: Date Submitted: Nationality: Interview availability: Availability: Contract Y/N:
Business Unit: Date of birth: Denied Parties List Checked Yes/No Embargoed Country Yes/No Expected Salary: Willing To Travel: Shift Y/N: 23/11/88 No No
Immediate
RM 2500
Immediate Yes
Yes Yes
Resume
Personal details Name Age : WILFRED AROKIASAMY S/O SAVARIMUTHU : 25 years old.
: Married : 881123-08-5917 : Male : 23rd November 1988 : 12-02-16 Apartment Orkid, Jalan Pluto, Seksyen U5/138 40150 Shah Alam, Selangor.
Academic Background 2001 - 2005 2006 - 2007 SMK Dato Hj Hussein Selama Perak.(science field) Aircraft maintenance engineering studies in Advance Aeronautical Training Centre (AATC) near Ipoh Airport,Perak. Completion of 2 years studies in Advance Aeronautics Training Academy (AATA) with Majlis Latihan Vokasional dan Kemahiran (MLVK) Level 3 SKM approved certificate.
2008
WORK EXPERIENCE 1. Symphony BPO Solutions Sdn. Bhd Travel Consultant - Expedia project Feb 2012 Apr 2013 Job Descriptions Assist Expedia and Hotels.com customers for flight, hotel and tour package reservation. Assist for change, amendments and cancellation for existing reservation. 2. SCICOM (MSC) BHD Contact Centre Agent - AirAsia (Pre-flight) Feb 2010 Feb 2012 Job Descriptions Assist AirAsia customers for flight reservation and changes or amendment for existing booking. Handling Emails received from customer in regards to changes or complaints. (Email Team) Call out AirAsia customers informing flight cancellation or reschedule (Pre-flight Department)
Handling Member of Parliament and Travel Agencies reservations. (AirAsia GO Corporate) General Mechanic Nov 2008 Feb 2010
Job Descriptions Repair turbine blades received from Lufthansa Airlines and MTU Aero Engine Manual Grinding. Inspection and Polishing
SKILLS
Microsoft Windows, Microsoft Office, Internet Explorer, Microsoft Word. Typing speed 37WPM SKYSPEED (FLIGHT RESERVATION SYSTEM) SABRE SYSTEM (GDS FLIGHT RESERVATION)
LANGUAGE SKILLS English Malay Tamil : Fluent oral and written : Fluent oral and written : Fluent oral and written
Personal References 1) Name Contact Number Position Company : Muzzafar Wasi Zainal Ariffin : 03-61453600 Ext 102 : Technical Advisor : Airfoil Services Sdn.Bhd No. 12, Jalan Technology Taman Sains Selangor Kota Damansara PJU5, 47810 Petaling Jaya, Selangor. : Angela Chia Chai Hoon : 0166040604 : Assistant Manager (AirAsia Preflight Team) : Scicom MSC Bhd.