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A STUDY ON EMPLOYEE TRAINING AND DEVELOPMENT

With reference to

BHARAT HEAVY PLATES AND VESSELS LTD (Visakhapatnam) A Project Report submitted in fulfillment of the requirement for the award of BACHELLOR IN BUSINESS MANAGEMENT By PRAMOD KUMAR BEHURA (Roll No: 1214111205) UNDER THE GUIDANCE OF: Smt. V.GOWRI LAKSHMI Assistant professor

GITAM INSTITUTE OF MANAGEMENT GITAM UNIVERSITY (Established U/S 3 of UGC Act, 1956) VISAKHAPATNAM (2012-13)

DECLARATION BY STUDENT

I, BEHURA PRAMOD KUMAR a student of Integrated Masters of Business Administration (B.B.M.), GITAM Institute of Management (GIM), GITAM University, hereby declare that the project work initiated on EMPLOYEE TRAINING AND DEVELOPMENT at BHARAT HEAVY PLATES AND VESSELS LTD, VISHAKAPATNAM is a genuine work done by me in partial fulfillment for the requirement of the degree of Bachelor in business administration. I confirm this has not been published or submitted elsewhere for the award of any degree in part or in full.

BEHURA PRAMOD KUMAR 1214111205 GITAM INSTITUTE OF MANAGEMENT GITAM UNIVERSITY Date:

CERTIFICATE BY GUIDE

This is to certify that the project Report titled EMPLOYEE TRAINING AND DEVELOPMENT is an original work carried out by BEHURA PRAMOD KUMAR (Enrollment No 1214111205), under my guidance and supervision, in partial fulfillment for the award of the degree of Integrated Masters of Business Administration by GITAM Institute of Management, GITAM University, Visakhapatnam, during the Academic year 2012-13. This report has not been submitted to any other University or Institution for the award of any Degree/Diploma/Certificate.

Signature of Guide

Name of Faculty: Dr.v.gowrilakshmi Designation: Assistant professor GITAM Institute of Management Visakhapatnam

ACKNOWLEDGEMENT I would like to forward my sincere thanks and gratitude to Prof. K. Siva Rama Krishna, Dean and Principal and Prof. P. Sheela, Vice-Principal and Ms.Manjujose, Programme coordinator for availing me the opportunity to do this project work. My deep gratitude also goes to Dr.v.gowrilakshmi, faculty member, who has patiently guided me to the successful completion of this project work. I would like to express my sincere gratitude to the BHPV for providing lots of data that helped me throughout the Research. I would also like to extend my gratitude to all my friends and acquaintances for their time and patience without whose help and advice this project would not have been possible.

DECLARATION

I here by declare that the project report titled TRAINING & DEVELOPMENT with reference to BHARAT HEAVY PLATES AND VESSELS LIMITED submitted by me to GITAM INSTITUTE OF MANAGEMENT is genuine and bonafied work done by me and is not submitted to any other university or published anytime before. The project work is for the partial fulfillment of the requirement UNDER BHPV

SIGNATURE Station: Visakhapatnam Date:

CERTIFICATE

This is to certify that MR. B.PRAMOD KUMAR Student of BBM 2ST Y year bearing Regd. No.08991e0025 had submitted the project report entitled A STUDY ON TRAINING & DEVELOPMENT with reference to BHARAT HEAVY PLATES AND VESSELS LIMITED, Visakhapatnam, in partial fulfillment of the award of degree of MASTER OF BUSINESS MANAGEMENT GITAM UNIVERSITY

SIGNATURE

FACULTY MEMBER Station: Date:

Contents 1:
S.NO 1. TITLE INTRODUCTION INTRODUCTION OF THE STUDY OBJECTIVES OF THE STUDY FRAMEWORK NEED FOR THE STUDY METHODOLOGY PAGE.NO

2.

COMPANY PROFILE

3. 4.

TREORITICAL FRAME WORK ANALYSIS OF THE WORK ANALYSIS SUMMARY FINDINGS SUGGESTIONS

5.

6.

CONCLUSION BIBILOGRAPHY QUESTIONAIRE

Introduction of the study:

The essence of this study is to concentrate on various aspects of Human Resource Development with an insight into various training programs adopted by BHPV ltd., one of the premier public sector undertakings under the ministry of Heavy Industry Today BHPV is the backbone of Indias process industries. Be it Steel, Fertilizer, Chemicals, Refineries, Petrochemicals, Oil & Gas Processing Systems, Nuclear, Defense or Space. BHPV plays a leading role, with a wide range of products comparable to the best in the world, manufactured to its own designs or to the specific designs of the customers consultants.BHPV has received ISO 9001 certification for Quality Management System in the year 1993.According to Leon C. Megginson, term human resources can be thought of as, the total knowledge, skills, creative abilities, talents and aptitudes of an organizations workforce, as well as the value, attitudes and beliefs of the individuals involved. The term human resource can also be explained in the sense that it is resource like any natural resource. It mean that the management can get and use the skill, knowledge, ability etc., through the development of skills, tapping and utilizing them again and again. It is clear that human resource development improves the utilization value of an organization. The effective performance of an organization depends not just on the available resources, but its quality and competence as required by the organization from time to time. The difference

between two nations largely depends on the level of quality of human resources. Similarly, the difference in the level of performance of two organizations also depends on utilization value of human resources. Moreover, the efficiency of production process and various areas of management depends to a greater extent on the level of human resources development. Employee training is the important sub system of human resource development. Employee training is specialized function and is one of the fundamental operative functions for human resources management. After an employee is selected, placed and introduced he or she must be provided with the training facilities. Training is the act of increasing the knowledge and skill of an employee for doing a particular job. Training is a short term educational process and utilizing a systematic and organized procedure by which employees learn technical knowledge and skills

for a definite purpose. Dale S. Beach define the training as the organized procedure by which people learn knowledge and/or skill for a definite purpose. In other words training improves, changes, moulds the employees knowledge, skill, behavior, aptitude, and attitude towards the requirements of the job and organization. Training refers to the teaching and learning activities carried on for the primary purpose of helping members of an organization, to acquire and apply the knowledge, skills abilities and attitudes needed by a particular job and organization Thus, training bridges the differences between job requirements and employees present specifications. Employee training is distinct from management development or executive development. While the former refers to training given to employees in the areas of operations, technical and allied areas, the latter refers to developing an employee in the areas of principles of management, administration, organization.

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OBJECTIVES OF THE STUDY

The present study on Human Resource Development and Training programs in BHPV ltd has been conducted with the following objectives. In the present system of global competition the objectives has to be studied from micro level to evaluate the performance of human resource in BHPV.

To know how to develop the employee and make him suitable to the job. To study the awareness created in the employees by the technological advancement. Improving the efficiency of man power and utilization of reservations to optimum level due to reduction in manpower. Partly humanization to enable the employee to enjoy a good quality of work life. To build up a second level of competent officers and prepare them to occupy more responsible positions. organization in view of

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METHODOLOGY
Research is commonly refers to a search for knowledge. We can also define research as a scientific search for pertinent information on specific topic .Research Methodology is away to systematically solve the research problem. The steps adopted by researcher to solve the research problem. The following are sequential Steps followed for this methodology: Research Design Data Collection To any project research plan is designed for a systematic follow up of findings. The grade of employees to be sampled. The sample size. The questionnaire format. Analysis and Interpretation of data. Conclusions and Suggestions.

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NEED FOR THE STUDY

Training and Development is very important, essential for the betterment of the company. The company is contributing significant functioning of the training and development system of BHPV.ltd. In this heavy competition world. with an annual capacity of number of products. To find out the satisfaction and importance level of the employees towards training and development at BHPV.ltd All of efforts are made to fulfill the gap between organization expectations and the employees expectations. By analysis it can determine that training and development is very much necessary for any organizational growth. People need competencies to perform tasks. The nature of the job is constantly changing due to changes in environment, technology, organizational goals and strategies. It has become a challenging task for organizations in public, private, joint and cooperative sectors to cope up with growing competition due to on slot of globalization. In order to survive in this competitive era, the organizations have to focus on improving its performance. Towards this end the organizations are running training and development programs on a regular basis BHPVs is one of the major U.S Company, which has certain unique features. Its performance has been good over the consecutive years. In this backdrop the present study is an effort to examine the training and development aspects of the organization. To match the employee specifications with the job requirements and organizations needs. Organizational viability and transformation process. Changing technology. Change in job assignment. Create productivity - effective training helps in increasing productivity. Quality conscious customers.

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INDUSTRY PROFILE:
BHARAT YANTRA NIGAM LIMITED: Bharat Yantra Nigam Limited (BYNL) was incorporated in July, 1986 with corporate office at Allahabad (UP), with the main objective to integrate, monitor and coordinate the activities of the subsidiary companies with a view to secure optimum utilization of resources and to provide package and turnkey services to various core sectors. It has following 6 companies as its subsidiaries. 1. Bharat Heavy Plate & Vessels Limited, Visakhapatnam 2. Bharat Pumps & Compressors Limited, Naini, Allahabad. 3. Bridge & Roof Company (India) Limited, Calcutta. 4. Richardson & Cruddas (1972) Limited, Mumbai. 5. Tungabhadra Steel Products Limited, Hospet, Karnataka. 6. Triveni Structural Limited, Naini, Allahabad. The total production of all subsidiary companies during 1999-2000 is anticipated to be Rs.840 cr.

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BHARAT HEAVY PLATES AND VESSELS LIMITED:

Bharat Heavy Plates & Vessels Limited, (BHPV) was set up in the year 1966 for catering to the requirement of equipments for core sectors, such is, Fertilizers, Oil Refineries, Petrochemicals, etc. The company has 3 product divisions namely, Process Plant Division, Cryogenics Division, and Boiler Division. The company is radual1y shifting its emphasis, from mere manufacturing and supply of equipment to system sales. The Company has entered into MOUs, on a case-to-case basis, with world renowned companies for transfer of technology. The production of the Company for the year 1999-2000 is anticipated to be Rs.255 cr.

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COM PANY PRO FI LE

Incorporation of the Company Primary Objective : : 1966 To manufacture custom built Capital Equipment for the Process industries such as Fertilizers,

petrochemicals, Petroleum refineries, chemicals etc Technical Collaboration provided by : M/s SKODA EXPORT, Czechoslovakia. Commencement of Construction Completion of Construction Commencement of Production Initial Project Cost Initial Product Mix : : : : : 1968 1971 1971 Rs. 17.5 crores Heat Exchangers, columns, pressure Technological Structures, piping etc Installed Capacity Turnover for the year 2008-09 : : 23, 210 M.T. Rs. 8439.45 crores Vessels,

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PRODUCTION FACILTIES Factory Area Total Covered Area Covered area of Production Shops Power Requirement No. of Ancillary Units : : : : : 197 Acres 90,000 sq. Meters 56,000 sq. Meters 3,000 KW from APSEB 11 Units

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IMPORTANT MACHINERY:

The factory is provided with comprehensive and modern manufacturing and testing facilities and suitable material handling equipment. The maximum crane lifting capacity is 120 tones, but loads up to 250 tones can be lifted with improvised Maximum Rolling capacity is 60mm in cold condition and 170mm in hot condition. BHPV has the largest heat treatment furnace in India, the size being 5.5 meters width, 5.5meters height and 36.5 meters long. One more furnace of 200 Ton capacity and 15mtrs. Bogie length has been added. Other critical equipment available with BHPV are Deep Drawing Hydraulic Press of 1600T capacity.

By absorbing know-how from various world renowned collaborators, BHPV upgraded its status from a mere fabricator of process equipment to that of an engineering company of international repute.

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RESEARCH & DEVELOPMENT

Research & Development department was established in 1975 and is well equipped with high tech equipment to cater to Applies Research and Product Development. R&D has developed 136 Projects so far. Some of the products commercialized include:

1. Titanium Anodes 2. Titanium Air Bottles 3. Cryo Vats 4. Individual Quick Freezing Unit 5. Super Insulated Piping. 6. Super Insulated Crow Storage tanks 7. D.M. Water Plants

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THEORETICAL FRAME WORK

Introduction:
Management is defined as the art of getting things done through people. - Mary Parker Follet. The term Human Resource can be thought of as, The total knowledge, skills, creative abilities, talents and aptitudes of an organizations workforce as well as the value, attitudes and beliefs of the individuals involved. Human Resource Management can be defined as managing (planning. organizing. directing and controlling) the functions of employing, developing and compensating human resources resulting in the creating and development of human relations with a view to contribute proportionately to the organizational, individual and social goals.

Training and Development:

Every organization needs to have well-trained and experienced persons to perform the activities that have to be done. Once a job applicant is selected for an organization he must be considered as one of the members of its organization and all the necessary facilities to develop, the future career and the training to he provided for him. All these aspects must be looked after by the organization. Training is essential because technology is developing continuously and at a fast rate. A good-training sub-system would help greatly in monitoring the directions in which employees should develop in the best interest of the organization. Also it ensures that employees develop in directions consent with their career plans. Training can be a good diagnostic tool also - the first step in a strategy of organizational change. Training, like any other activity in an organization, should be made possible to show

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how training is helping the organization in reducing various kinds of wastage. Evaluating the training programmes in terms of hardware will increase its credibility and boost its self-image. The training department should play a dynamic role in monitoring the training activities. It is better to aim at in-company programmes for technical skills wherever possible and outside programmes for managerial and behavioural development. The people, who are performing responsible roles, should be encouraged to go out periodically for training so that they get more opportunities to interact with executives of other organizations, get ideas and stimulate their own thinking. particular fields. To build up a second line of competent officers and prepare them to occupy more responsible positions. To broaden the minds of senior managers by providing them with

opportunities

for an interchange of experiences within and outside with a view to correcting the narrowness of outlook that may arise

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ANALYSIS OF THE WORK

1)Is the duration of training programmed is sufficient Content Sufficient Insufficient To be increased rate Response 11 10 29 Duration of training prog
35 30 Percentage 25 20 15 10 5 22% 0 Sufficient insufficient Content To be increased 20% 58% 11 10
rate Response % of Response

% of Response 22% 20% 58%

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From the above table I find that 22% of employees are sufficient,20% of employees are in sufficient,58% of employees are said to be increased in duration of training programmed

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2) will you agree the training programmed is based on performance appraisal Content Agree Dis agree Cant say Rate of response 13 13 24 % of response 26% 26% 48%

based on performance apraisal

30 25 persentage 20 15 10 5 26% 0 Agree Dis agree content Cant say 26%
Rate of response

24

13

13

% of response

48%

From the above table I find that 26% of employees are agree on performance appraisal, 26% of employees are dis agree on performance appraisal, 48% of employees are cant say in performance appraisal

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3) Method of training programmer would you prefer Content Rate of response % of response

On-the -job Off-the-job

23 27

46% 54%

training programme
30 25 persentage 20 15 10 5 0 0 content 0 0 0 46% 0 54% 23 27

From the above table I find that 46% of employees are prefer to On-the-job,54% of employees are prefer Off-the-job

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4) Methods in On-the-job Content Job rotation Coaching Job instruction Committee assignments Rate of response 12 17 11 10 % of response 24% 34% 22% 20%

methods in on-the-job
18 16 14 persentage 12 10 8 6 4 2 0 1 2 3 4 5 6 conteats 0 24% 0 34% 0 22% 0 20% 12 11 10
Content Rate of response % of response

17

From above table I find that 24% of employees are interest in job rotation,34% of employees are interested in coaching,22% of employees are interested in job instrugtion,20% of employees are interested in committee assignments

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SUMMARY FINDINGS Due to change in the present generation training is to have good productivity and improvement in the work, which finally results in the development of the organization productivity through satisfying the customer.

By the above analysis I find that the employees said that, training and development is very important and they are very much satisfied.

Effective planning and its implementation is very important for the growth of the company.

The infrastructure of the company is in a place where it satisfies economically, biologically, technologically and eco-friendly as well.

The company is supported by its satisfied manpower and it is one of the secrets of its growth.

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SUGGESTIONS

The training program carried out at BHPV.ltd is very much effective for the employees which will make them more jobs specialized and also at the same time make them more versatile. So the training and development program at levels among employees is very well planed and very properly carried out, step by step. Still every program has certain defects or certain lope holes which can be over come by the following suggestions, they are as follows; Proper awareness about the training and development system at BHPV.ltd. should be given to the employees. They need to analyze what they exactly need to enhance their professional life

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CONCLUSION TRAINING AND DEVELOPMENT is the backbone of each and every organization. Without proper training and development system it is quiet impossible to reach at the top most level. This is a system which is very much necessary for an organization. One organization can not develop well without its man power. And for proper maintenance of these man power training and development system should be given more importance. It is a process of learning to improve performance, skills, or knowledge within organizations. Training and development system helps one organization to achieve its objectives.

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BIBLIOGRAPHY

1. Journals ANNUAL REPORTS AND MANUALS OF B.H.P.V. Ltd.

2. Text books HUMAN RESOURCE INDUSTRIAL RELATIONS - V. SUBBA RAO PERSONNEL MANAGEMENT - EDWIN B FLIPPO 3. Websites www.bhpvl.com

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Questionnaire for Employees Name of the Employee Department : :

1. Are you satisfied with the sufficient duration of training programmed given by BHPV? a) Sufficient c)to be increased b) insufficient c)more than required

2. Will you agree that the training given is based on the performance appraisal? a)Agree b)Disagree c)cannt say

3. Which method of training program would you prefer? a) On-the-job b) Off-the-job

4. In On-the-job method which one you a) Job rotation c) Job instruction b) Coaching d) Committee assignments

5. In Off-the-job method which one you prefer? a) Role playing c) Discussion e) Vestibule training b) Lecture methods d) Programmed Instruction

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6. Does training programs helps you to acquire knowledge? a) to a great extent c)average b) good c)poor

7. What is your feeling about your superiors behavior and relation with them? a) Satisfied b) Unsatisfied

8. Are you satisfied with the training and development facilities provided by the company? a) Highly satisfied b) Satisfied c) Unsatisfied