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A little bird told me.

50 infrastructure trends in 140 characters or less.
@Wipro_India_MEA

DO BUSINESS BETTER

What does the future of infrastructure hold? This reckoner serves as a handy guide.

Technology today is so intrinsic to the internal functioning of organizations that it has assumed a strategic role, a far cry from the suppor t role it played previously. As technology becomes an increasingly important business tool, CIOs have a unique responsibilityto be the harbingers of change. To help CIOs rede ne their roles and contribute in business strategy, we have compiled a comprehensive list of 50 IT infrastructure trends that will in uence the enterprise in 2013. As Darwin pointed out, It is not the strongest of the species or the most intelligent that survives. It is the most adaptable to change. Our effor t is aimed at providing insights for smar t decision making. After all, it is knowledge that will help survive and thrive in changing times. Anand Sankaran
Senior Vice President & Business Head - Wipro Infotech and Global Infrastructure Services

#Automation #Datacenters #Consumerization #Cloud #EndUserComputing #FabricComputing #IPv6 #ITOM #UCaaS #Virtualizationtechnology infrastructure as we know it, will change dramatically over the coming years. As IT leaders strive to transform the infrastructure organization into a valued business partner that responds quickly to business needs, we examine the emerging trends, as revealed by various analysts and experts that enterprises should consider while planning for 2013. Each trend is articulated in no more than 140 characters and is hash tagged. Youre welcome to follow along and extend the conversation on Twitter.

#Automation
1

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#AUTOMATION in virtual and #CLOUD environments will allocate resources to workloads as needed, returning them when the job is complete.

Automation will change the way virtual and Cloud environments are managed. Cloud and virtualization are accelerating the demand for automation, in order to reduce the need for resources to run jobs and processes across diverse machines and infrastructure. Resource allocation and hence reduction in operating costs are key in virtual and cloud environments for the execution of workloads and to receive the savings associated with cloud computing. Automation in the virtual and cloud environment can allocate resources to workload processing according to the need, and return those resources for use elsewhere after the workload is completed.

2
With #SELFSERVICEAUTOMATION, end users will pick and use services from a catalog, without the assistance of a IT operations department.

Self-service Automation will serve the entire organization. With business processes increasingly interlinked and reliant on IT technologies, self-service automation is the next big thing. The concept of self-service automation envisages that the end user of a business process chooses from a service catalog within an IT automation solution and initiates the process without the assistance of IT operations department. This will reduce support costs and thereby, operating costs.

3
The pillars of automationbatch processing, runbook/workload automationwill be unied and centralized into a single #AUTOMATIONENGINE.

The single Automation Engine will emerge as an automation solution. All the foundational pillars of automationbatch processing, runbook automation and workload automationwill soon be brought under one roof into a uni ed and centralized automation solution: the single automation engine. This solution will account for all these and also include a number of complementary technologies and capabilities, such as infrastructure monitoring, running IT processes on-demand and automating the resources associated with cloud computing.

4
#AUTOMATION of time-consuming and resource intensive process will increase efciency, reduce errors and lower cost of operations.

Automation will reduce the cost of IT Operations. Funding IT operations is getting dif cult, since the number of disparate technologies comprising IT departments is growing, although staf ng and budgets remain the same. Through the automation of time-consuming and resourceintensive processes, and through the reduction of errors from manual intervention and scripting, IT automation will be the catalyst to reduce the cost of operations and drive ef ciency. Automation has always been in the picture, but now with increasing resource constraints, it will come into its own and move to center stage.

5
#AUTOMATION will integrate and analyze vast volumes of #BIGDATA to provide businesses with the ability to take decisions in near real-time.

Automation helps integration and better use of Big Data. Increasingly, all businesses are using data to make critical decisions in near real-time. Today, not only is the volume of data increasing, but so are the number of disparate data sources that feed into data warehouses and business intelligence solutions. IT automation will integrate and help analyze the movement of data between these disparate sources to improve data quality and reporting.

#Datacenter
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The #DATACENTER will go from traditional, consolidated and centralised to an internal cloud where users can consume IT as a service.

The Datacenter continues its transformation journey: From a traditional, virtualized, consolidated and centralized IT infrastructure, the datacenter will transform into a service-oriented and economically ef cient internal cloud, allowing users to host critical applications and data and consume IT as a service. This transformation is the result of several factors: the demands of a growing mobile workforce, and the need to compete with public cloud providers. However, such a transformation will be possible only if IT organizations change their mindset from a command-and- control ideology to a facilitator of IT services for their internal customers.

7
The innite #DATACENTERsmall in size, but great in density will be highly #ENERGYEFFICIENT.

Energy management in datacenters is also becoming an important discipline, even for moderately energy-intensive ones, due to the trend to analyze performance per kilowatt. This in turn will lead to the demand for energymanagement information systems.

8
#HYBRIDIT Services will be hosted part internally and part externally. Businesses get both security and costs/speed of the external cloud.

The trend towards Hybrid IT: IT organizations must continue to act as intermediaries between internal customers and all IT services (internal or external); at the same time, they must compete with public cloud service providers (CSPs) also. Therefore, they are becoming brokers of hybrid IT a set of IT services hosted partly internally and partly externally. This suits the organization, since, as intermediaries, IT organizations can offer internal customers the protection and security of the internal cloud, along with the competitive price, additional capacity and provisioning speed of the external cloud.

9
The #HYPEREFFICIENCY of datacenters will enable delivery of services cost-effectively and competitively in relation to the external cloud.

IT organizations need to strive for Hyper Ef ciency in their data centers, especially since they are competing with the external cloud. Even though critical data and applications may be housed in an internal private cloud, IT organizations must deliver internal IT services in an ef cient, cost-effective manner. By virtualizing as many applications as possible, using storage ef ciency technologies such as data de- duplication, and buying servers that enable them to maximize space and power and consolidate applications, data centers will be able to squeeze out further costs.

10
The #DATACENTER will be increasingly at the heart of IT operations and through #VIRTUALIZATION, #SDNs and #CONVERGEDINFRASTRUCTURESOLUTIONS.

The corporate Datacenter will continue as the ITPowerHouse: As the sustainable datacentre becomes more cost-ef cient, and provides internal IT delivery methods through more ef cient methods such as virtualization, Software-De ned Networks (SDNs) and the use of converged infrastructure solutions (so-called cloud-in-a-box), this market will see accelerated growth. Development and operations (DevOps) will also be part of Sustainable IT. There will soon be complete virtualizationof all layers in the datacentre from the database, to the storage, out to the user. This in turn will necessitate greater automation technologies and the associated orchestration layer.

#Cloud
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By the end of 2013, most companies will choose a mixture of private and public clouds, or what is called a #HYBRIDCLOUD.

The dawn of the Hybrid Cloud: Studies show that by end 2013, more than 60% of enterprises will have some form of cloud adoption. Most companies will choose a mixture of private and public cloud techniques, in what is called a hybrid cloud. Private cloud that is focused on service-centric delivery of IT services to the organization will soon emerge as a strong contender, while companies will move their commodity services to the public cloud.

12
Organizations will soon consume everything as a service. Software/ Biz processes as Services are compelling for their reliability and cost.

Software-as a-Service (SaaS) will continue to be sought by rms looking to create a customized and single solution in the cloud. BPaaS (Business Process- as-a-Service) is also gaining momentum. In order to deal with complex and relatively new initiatives such as Smart Grid and Big Data, organizations will rely on managed services providers and adopt a shift towards entering contracts with service providers on a variable cost model in order to share the risks.

13
As devices, platforms and apps mushroom, so will complexity and the need for security. #MANAGEDSECURITYSERVICES will quickly gain currency.

The growing variety of devices, platforms, and apps and the need to properly secure them is adding to IT complexity, leading to a growing demand for managed security services, even in the midst of some lingering economic uncertainty. In particular, cloud-based security services are gaining popularity, due to demand in North America and green eld opportunities in developing markets.

#ConsumerizationofIT

14
The use of mobile devices will grow. Although they will not replace desktops immediately, unmanaged device storage will remain a concern.

Although Consumerization is a growing trend with widespread use and adoption of tablets, and other mobile devices in business, they are unlikely to replace the traditional computer desktop entirely. Instead for a time, both will coexist, with mobile devices using specialised apps for speci c tasks/projects. Companies using a combination of mobile devices and desktops in their infrastructure mix should recognise and manage the large amount of unmanaged storage in tablets and smartphones.

15
Enterprises will evaluate #BYOD (Bring Your Own Device) as a policy to determine infrastructure decisions of the future.

Mobility and the personal Cloud are set to continue to grow: Mobility and BYOD trend is here to stay. Hence, enterprises should evaluate BYOD for their own situations, and consider a self-service culture for users. They should also recognize that mobility is going to have a cascading effect on how internal physical infrastructure is built in the future.

16
Challenges from #CONSUMERIZATION will present both opportunities and #SECURITY challenges for providers in the managed services space.
Companies have to set up management policies for BYOD. Most CIOs are looking at some sort of hybrid model some parts of IT to be maintained in house, some via managed services, and some in the Cloud.

#EndUserComputing

17
With desktop #VIRTUALIZATION delivering users with on-demand business services, the focus will shift to information and resource access.

Desktop Virtualization grows in scope: Companies will continue to use desktop virtualization to simplify desktop provisioning and management. In addition, they will use it to deliver exible and dynamic business services in a manner as demanded by users, as part of a broader, more user-friendly approach. This means that IT departments will expand their focus beyond device control and security to providing exible access to information and resources.

18
The need to enhance end-user productivity will run at cross purposes with the need for ensuring #SECURITY of IT infrastructure.

Security challenges with end-user computing continue to haunt CIOs: More IT departments are faced with the challenges empowering the user, whilst maintaining security of the infrastructure. IT has to enhance end-user productivity while maintaining IT control through better endpoint management and help mitigate security risks from mobile devices to datacenters.

19
The #ENDUSERCOMPUTING trend will see companies deploying a mix of physical, virtual and cloud based desktops (DaaS).

A mix of devices will drive End User Computing. Companies will deploy a mix of virtual desktops and physical desktops. Cloud, Desktop as a Service (DaaS) and cloud-hosted applications will play into the equation as well. This will result in cost savings, reduced hardware and software maintenance and management overheads, and reduced need for upgrades.

6
#VirtualDesktopInfrastructure

20
The resurgence of #VIRTUALDESKTOPINFRASTRUCTURE will continue unabated, with over 60% of enterprises adopting some form of VDI by the end of 2013.

Virtual Desktop Infrastructure (VDI) is enjoying a renaissance, as businesses both big and small, are showing both interest and adoption in an enterprise solution that was once most closely associated with mainframe and VAX terminals. Studies show 60 percent of enterprises will have some form of VDI in use by years end, up from just 10 percent in 2008.

21
#VDI will simplify desktop provisioning and management improving the efciency and effectiveness of an organizations #ENDUSERCOMPUTING policy.

Over the past decade, VDI implementation has been driven primarily by the CIOs desire to lower hardware costs by delaying or skipping PC refresh cycles. Other reasons for deployment included simpli cation of application provisioning, increasing compliance and control of desktop infrastructure in areas such as data security and patch management. Today, it is used to also simplify desktop provisioning and management, and thereby improve the ef ciency and effectiveness of an organizations end-user computing strategy.

22
In the next three years, over 30% of large organizations will deploy Hosted Virtual Desktops #HVDs.

VDI adoption rates will skyrocket with the technology turning mature, simple and inexpensive. Although desktop virtualization remains an end-user niche due to current VDI performance levels, this is set to change. VDI performance is improving and the technology is becoming more mature, less expensive and less complex. Research shows that by the end of 2016, 30% of large organizations (those with more than 1,000 users) will have deployed hosted virtual desktops (HVDs) to 20% of their users or more. In all, HVDs will be used to deliver client computing capabilities to 77 million users by 2016.

7
#FabricComputing

23
As IT organizations seek greater agility and lesser time to deploy, they will turn to #FABRICCOMPUTING for better integration of servers, storage and networking.

Due to increased penetration of Virtualization and the growth of cloud computing, FabricComputing has been on the radar of many IT groups. As virtualization penetration increases, IT organizations will deploy virtual machine (VM) mobility. This will require a fabric-based infrastructure that better integrates server, storage and networking for greater agility and faster time to deploy.

24
Rather than a single #FABRIC there will be two.

Instead of a single fabric, there will be two one between the cores and memory and another between memory and the rest of the data center. This second fabric will allow the entire data center infrastructure to be interconnected thereby enabling low latency. Since every node in the fabric is equal, application processing can be located anywhere without impacting the latency and thus the applications behavior.

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#FABRICCOMPUTING will unify HPCs, storage, and networking and bring exibility, scalability and accommodate variable workloads and apps.

As costs become important, Fabric datacenters have been gaining attention. Fabric can help end-to-end Next Generation IT enterprise infrastructure architecture. By stitching together High Performance Computing systems, scalable storage/ backup, networking and bandwidth, these data centers will bring greater exibility, catering to continuously changing factors such as workload, application portability and time of day.

#Infrastructure
8

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Generalists will be better equipped to understand the complexity introduced by virtualization, mobility and cloud computing.

Trends such as virtualization, mobility and cloud computing, combined with the complexity of technical changes, is increasing the complexity of IT management. Which means the skills of a generalist who can look beyond the silos of the specialist, with the ability to be able to understand the cascading effects of such complexity, is required. More so in todays uncertain environment, where breadth of perspective is required to balance depth of knowledge.

27
The key to managing #BIGDATA will be #CLOUDCOMPUTING with its ability to provision computing, storage and network resources with agility.

Big data will continue to explode and consequently, there will need for additional storage as well. Key to managing big data will be cloud computing with its ability to provision computer resources, storage, and network capacity with agility. Companies will also want to analyze the big data to spot trends that could be useful to their businesses. Since most of the data is unstructured, and has not been correlated in novel ways before, analysis will be a challenge. Companies must nd ways to use pattern-based strategies in order to make sense of this vast data to create business value and gain competitive advantage. This will require investments in new data analytics systems and development of new skills.

28
#HELPDESKS will give way to #CROWDSOURCING

The new trends of Mobility, consumerization of IT, the cloud may lead to the demise of the Helpdesk, at least as we know it. The emerging trend is more reliance on crowdsourcing, the web resources of vendors or blogs, and this may result in the need for a transition strategy related to how IT troubles are handled.

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#SOFTWARE will dene #HARDWARE

In the future, software-de ned networks will be designed such that hardware has been separated from software in a way that will slowly do away with the box-by-box approach and handcrafted con gurations of today, towards an automated work ow for the next-generation data center. This trend is furthered by the new fabric-based systems.

30
#CLOUD #SECURITY will be the most contentious issue of 2013.

As enterprises move data to the Cloud, cloud security is rapidly gaining prominence. Although the con dence in cloud is growing, cloud vendors will strive to establish boundaries and controls to protect information and promote adoption. Large enterprises will need to balance the potential bene ts of cloud such as savings and exibility against risks of breaches of data con dentiality, identity and access integrity.

#IPv6
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In 2013, there will be widespread rollouts of #IPV6 across enterprise networks.

Enterprises will soon have to roll out IPv6 across their entire network, and ensure that the IPv6 is part of the systems development life cycle. An effective migration of systems can help protect business-critical infrastructure, and also provide network management and routing ef ciencies. Companies that have planned ahead will be able to progress smoothly, while those who have not will be left to scramble with last minute efforts to catch up.

#ITOperationsManagement

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#ITOPERATIONSMANAGEMENT (#ITOM) will see an upswing as business value must be demonstrated.

With IT budgets attening, IT operations leaders will be under greater pressure to demonstrate business value by ensuring infrastructure and operations are in sync with end users needs. The potential bene ts include reduction in costs, better management of risks, and better alignment of IT and business.

33
There will greater spending on #ITOM to improve utilization of existing resources.

Cost containment and improved utilization of existing assets is one of the main drivers of ITOM spending. Tools for improved automation, management and performance are the fastest-growing segment. While the market is maturing, more maturity and industrialization in the IT organization will be required to achieve the promised value.

#ManagedServices

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#MANAGEDSERVICES will continue to grow through the decade.

As more companies outsource their IT, Managed Services are growing in channel density and generated revenue, and are expected to grow through the end of the decade. Re ecting this growth in demand, one-half of solution providers say managed services is either exclusively or part of their product portfolio.

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#MANAGEDSECURITYSERVICES will grow with the growth of the #CLOUD.

The growth of Cloud will accelerate the growth of cloud-based managed security services. This new development may threaten some traditional business relationships that IT security providers have with their value-added resellers, for example. But we see the overall trend leading to more managed security services provided through cloud delivery.

#Network
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The #NETWORK will play a larger role as an enabler to business.

Increased network capacity and better network intelligence is enabling service providers to monetize their network investments. New capabilities will make it easier to see how an enterprises network is being used and thus help troubleshoot issues quickly. It will also help service providers sell new services based on a real-time view of how customers are using the network. Enterprises in turn can leverage network capabilities to analyze user behaviour and enhance customer experience.

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#NETWORK architecture will see signicant evolution.

As networks become more complex and intelligent, innovation in network monitoring and optimisation technologies will gain prominence. These include software-de ned networking, solutions that provide unprecedented visibility and access into network and innovations to support the huge growth in data transmissions.

38
Emerging and developing markets will show different patterns of #INFRASTRUCTURE growth.

Infrastructure markets are following vastly different growth patterns based on macroeconomics, regulation, competition, investment cycles, and customer requirements. Companies therefore must develop a granular knowledge of these opportunities and formulate clear strategies to achieve sustainable, long-term growth.

#Security
13

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As the devices proliferate and threats get increasingly sophisticated #SECURITY will remain a priority.

Given the sheer number of new devices and the greater levels of risk of sophisticated threats, security will remain a priority for enterprises. According to research, the worldwide spending on security is expected to reach $86 billion in 2016 and IT outsourcing (managed security services), secure Web gateway (appliance), and security information and event management (SIEM) are the fastest-growing security segments.

#SystemsIntegration

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#SYSTEMSINTEGRATION will play a pivotal role in moving companies towards a converged environment.

As companies move towards a converged environment they will look to maximise the return from their infrastructure and will turn to system integration to address this need. The need to consolidate IT resources through virtualization will further boost system integration services.

#UniedCommunications

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The difculty with implementing an enterprise wide #UNIEDCOMMUNICATION (UC) platform will necessitate a hybrid approach to UC.

The proliferation of Uni ed Communication and the struggle that large enterprises face in deploying enterprise-wide UC platform will put the focus on the adoption of a hybrid approach to UC. Combining the traditional on-premises deployment with a hosted deployment, the hybrid model will ensure that the core infrastructure and applications remain in the enterprise, managed by the enterprise IT staff while components such as the media and federation are hosted in the cloud through globally distributed data centers.

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The highlight of #UC will be #UX.

The focus in Uni ed Communications (UC) will be on User Experience (UX). More software and solutions that enhance the user experience will reach the market.

43
#UCAAS (#UniedCommunication as a Service) unsurprisingly will continue its growth trajectory.

According to a recent research the demand for UCaaS is set to grow to 40 percent from 3-5 percent in 2009. It is easy to see why UCaaS is attractive it offers nearly the same functionality as premise-based offering at a lower cost associated with leveraging multiple collaboration applications. Outsourcing, vendor consolidation, convergence and integration, technology and mobility will continue to drive this trend.

16

#Virtualization

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After successfully employing #VIRTUALIZATION for servers, virtualization technologies will be adopted in other areas.

Most large enterprises have already successfully virtualised 20 to 30 percent of their servers and are now ready to adopt virtualization technologies in other areas. virtualization is set to transform data centres, network, desktops and applications, delivering more business agility and ROI. The trend will also be driven by a decrease in cost of virtualization due to increasing competition.

45
#VIRTUALIZATION will move beyond compute and storage.

Having already transformed the compute and storage, virtualization technologies will start moving into other key IT segments. The datacenter will be transformed due to the widespread adoption of virtualization technologies, delivering concrete value and return on investment to the SMB and enterprise.

46
The multi-hypervisor #DATACENTER becomes a reality.

As organizations look to expand their virtualization footprint, they have begun to explore alternative virtualization platforms. Also, open source will increasingly drive the next wave of cloud and virtualization innovation and adoption. Lastly, virtualization, bare metal, containerisation will coexist, and Platform as a Service (PaaS) platforms will become more prevalent to take advantage of bare-metal, virtual-machine, and containerized operating systems. This will enable an organization to make best use of its resources to deliver enterprise applications.

#InternetofThings

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The number of things connected to the internet will grow exponentially.

Internet of Things promises to be more than just a buzzword: In 2011, there were over 15 million things on the Web and it is projected that up to 100 billion uniquely identi able objects will be connected to the Internet by 2020. The concept can cover a wide range of applications, one with the potential for signi cant impact on the enterprise in the coming years.

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#ARTICIALINTELLIGENCE will turn more intelligent.

Machine learning is set to usher in big changes - from self-driving cars to e-discovery software, nancial advisers and medical diagnostics. This will create new opportunities for automation, decision support and human-computer task collaboration.

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#BIGDATA will deliver big insights.

Analytics will play a crucial role in IT, driven by big data. The ability to make timely decisions based on available data is crucial to business success and analytics promises to offer this.

#In-memoryComputing

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#IN-MEMORYCOMPUTING will continue to gain traction.

In-memory computing technology adoption is rapidly growing as it offers standardized data management, helping reduce complexity. The traction that in-memory computing is gaining will mean that enterprises will need to rethink their application architectures.

Conclusion
Major changes are occurring, new business possibilities are emerging and many more complexities are arising. It is imperative that CIOs help their organizations capitalize on the strategic potential of emerging technologies. Our hope is that this report will have helped you in preparing for the major trends that you will confront in the year 2013.

Sources
Channelnomics CompTIA Forrester Research Forsythe Technology, Inc. Gabe Knuth, TechTarget Gartner, Inc. Global Industry Analysts, Inc. Infonetics Research IT TechNewsDaily Juniper Networks Ovum Security for Business Innovation Council, RSA EMC SunGard West IP Communications

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