VOLUME 18 NO. 6 n inside.dukemedicine.
org n June 2009
Strength, Hope & Caring
Extraordinary stories, extraordinary people
Mark Shapiro, M.D., in lab coat, surrounded by the team from Duke University Hospital’s Unit 2200. Shapiro received the overall
Physician Award in the hospital’s Strength, Hope & Caring recognition program. Photo by duke photo
S ometimes, it seems there are as
many of stories extraordinary care
at Duke University Health System as
there are stars in the sky.
Here’s one story:
An elderly couple had been in
an auto accident, and they had been
brought to Duke University Hospital.
They needed critical care. They got
that care from Mark Shapiro, M.D.,
and the staff members of Unit 2200.
The woman’s condition was worse
than her husband’s, so Shapiro thought-
fully requested that the staff bring the
husband, who was on a stretcher, to her
room so they could speak to each other
one last time.
p a t i e n t & f a m i ly c a r e
Waiting in comfort
An inviting new surgical
waiting room and care
areas improve the patient
and family experience.
Page 5
A week later, when the family de-
cided to withdraw life support, the
staff again moved the husband to the
room next to his wife’s room, so that
the family could be with both as they
passed away within two minutes of
each other.
Another shining example comes
from the Birthing Center.
The team was leaving work when
Juanita Hughes, RN, BSN, noticed
a man yelling for help in front of the
hospital.
The man’s wife was in labor and
very near to delivering the baby in
the car.
As Hughes delivered and took
the baby to the full-term nursery,
Anne Bedoe, RN, Cathy Cronquist,
RN, and Brittany Watson, RN, BSN,
stayed with the mother until the EMS
unit could arrive.
The baby and mother were both
safe and well cared for, thanks to the
team’s quick action.
For their efforts, Shapiro re-
ceived the Physician Award and the
team from the Birthing Center won
the Team Award in Duke University
Hospital’s Strength, Hope and Caring
Awards. They are just a few stars rec-
ognized recently.
Read even more stories of extraordinary com-
mitment in a special display on Pages 6 and 7.
m e d i c a l i n f o r m at i o n
HealthView use soars
The HealthView patient
information portal passes
100,000 users. Find out why
it's so popular.
Page 3
Two paths
to the future:
Expense control,
strategic investment
D uke University Health System’s
present success propels it into the
future.
That momentum comes from
concerted efforts to continually find
ways to make sure the health system is
healthy in years to come. For DUHS,
the course to that future lies on two
parallel paths.
The first is expense management.
The second is strategic investment
in growth opportunities. Both are
important.
“There is a direct connection
between how we use
resources now and how we
can invest in the future.”
— William J. Fulkerson Jr., M.D.
On the surface, belt tightening to
save money might seem inconsistent
with a plan to spend money on
strategic projects. But it isn’t. Indeed,
the two efforts are interconnected, and
are crucial for assuring that DUHS can
continue to provide the very best health
care to a growing North Carolina
community.
“There is a direct connection
between how we use resources now
see FUTURE, p.2
reminder
Have your voice heard
Don't forget to complete
the Work Culture Survey by
June 5. See your manager
for details.
2 Inside Duke Medicine June 2009

on the cover

FUTURE, cont. sions to build an addition to DUH, a

and how we can invest in the future,”
said William J. Fulkerson Jr., M.D.,
senior vice president for clinical
affairs. “Expense management and
targeted investment are the two paths
that we are following to that future
accomplishment.”
Managing expenses
Last month, Inside Duke Medicine fea-
tured a cover story about how a DUHS
initiative — begun months before last
fall’s onset of the global economic
downturn — has allowed health system
leadership to produce significant
savings through close and coordinated
attention to expense management and
revenue enhancement opportunities.
(Read “Prepared for the Future” online
at http://inside.dukemedicine.org)
This initiative has been successful
in allowing DUHS to identify more
than $50 million in recurring savings
annually. These recurring savings, and
the continuing effort to find additional
savings, are reinforced by two impor-
tant DUHS goals — a commitment to a
highly-skilled and dedicated workforce,
and a dedication to not do anything
that would weaken patient care or
patient safety.
For example, faculty physicians
worked hand-in-hand with procurement
officers to make choices that would
result in savings from the long list of
surgical supplies the organization buys.
At the same time, this effort focused on
ensuring that patient care and safety
remained the top priority and that the
world-class care that Duke Medicine
provides would not be affected.
“We are not making knee-jerk
reactions to what’s happening in the
economy,” said Kenneth Morris, senior
vice president for finance. “We have
had success following our long-term
strategic plans, which call for growth to
better serve the patients of our region,
North Carolina and beyond. Expense
management allows us to right-size the
financial structure of our organization
so that it can be prepared for current
and anticipated conditions, and to
provide resources for future growth.”
Morris said that the impetus for
Duke University Health System has recently made several strategic investments. Just
three of them are, clockwise from the upper right, Duke HomeCare & Hospice’s Hock
Family Pavilion, Duke Medical Plaza Knightdale in Wake County, and the new home
for the Physician Assistant Program in Durham. file photos
initiating the expense management
program last March was the result of a — means investing in the infrastruc-
conviction among DUHS leaders that
the health system needed to anticipate
health care reimbursement reductions
and other possible economic pressures.
Even before the global economic
travails, DUHS leaders were thinking
about the importance of saving for the
future.
Strategic investments
Identifying $50 million in expense
savings and revenue means there will
be resources available for the major
capital projects that the health system
has been planning and studying.
For many years, DUHS leaders
have recognized a need for greater
capacities at Duke University Hospital
and Duke Cancer Center. Similarly, the
Duke University School of Medicine,
after a long and thoughtful re-
accredidation process, identified needs
for more biomedical research space and carefully and conscientiously consider-
a new student-focused learning center.
To support the Duke Medicine
mission — excellence in patient
new cancer center and a learning center
are business decisions that DUHS lead-
ers continue to plan for and on which
they anticipate moving forward.
Over the past several years, DUHS
has been making such carefully consid-
ered strategic investments.
New clinics that expand the health
system’s ability to serve more patients
in the growing greater Triangle region
have been built in Wake County.
The health system and Durham
County have deepened and reaffirmed
their commitment to Durham by agree-
ing to a long-term extension of the
lease on Durham Regional Hospital.
A new, renovated home for the
Physician’s Assistant Program has
been opened near downtown Durham,
which will aid a program critical to
the expansion of effective new models
of care. The new facility also provides
space for its future growth.
And Duke HomeCare and
Hospice, already providing care for
more than 1,000 end-of-life patients
throughout the Triangle, opened a new
12-bed Hock Family Plaza hospice
care, research and medical education facility earlier this year.
Those investments won’t be the
ture and programs that underpin our health system’s last. As the expense
success. management initiative has shown,
But it is not just about building every employee will have a hand in
buildings. making sure DUHS saves money so we
“The focus is always on the can invest in future success.
patients who will be cared for in The resources we manage well, in
these proposed facilities, as well as every department, contribute to the
organization’s
ability to plan for
“The focus is always on the patients who
strategic growth,
will be cared for in these proposed facilities,
said Fulkerson.
as well as the valued employees who make The two
this possible. Strategic investments are really paths — expense
management and
investments in patients and employees.”
strategic invest-
— William J. Fulkerson Jr., M.D. ment — lead to
that point.
the valued employees who make this “By being disciplined about
possible,” Fulkerson said. “Strategic expense management we optimize our
investments are really investments in organization,” Fulkerson said. “An
patients and employees.” optimized organization can iden-
Health system leaders have been tify the resources needed to expand.
Expansion, when we are ready, will
ing potential strategic investments and mean even greater opportunities for
observing daily the conditions of the those who work at Duke University
marketplace and economy. The deci- Health System.” n

■ ■ I N S I D E V olume 1 8 , I ssue 6
Inside Duke Medicine, the employee
newspaper for the Duke University Health
System, is published monthly by Duke
Medicine News & Communications.
Your comments, story ideas and photo
contributions are always welcome and
appreciated. Deadline for submissions
is the 15th of each month.
Contact us
Campus mail: DUMC 104030
Deliveries: 2200 W. Main St.,
Suite 910-B, Durham, NC 27705
Phone: 919.660.1318
E-mail: editorinside@mc.duke.edu
Credits
Cartoon: Josh Taylor
Staff
Editor: Anton Zuiker
Managing Editor: Mark Schreiner
Science Editor: Kelly Malcom
Designer: Vanessa DeJongh
Inside Online Editors:
Bill Stagg and Erin Pratt
Copyright © 2009
Duke University Health System
June 2009
resources
HealthView succeeds as vital patient tool
H ealthView, Duke
Medicine’s patient
information portal, is nearly
two years old now and prov-
ing to be wildly successful.
The portal, at https://
healthview.dukehealth.org,
provides patients with an
efficient, secure and easy-to-
use online tool combining
scheduling, clinical and
billing functions.
Its suite of tools, say
Duke Medicine leaders,
offers patients, providers
and even the U.S. health
care system an exciting and
empowering innovation.
The numbers agree.
More than 100,000
patients are now registered
on the site. They’re using it
around the clock and even
around the globe, logging on
from near and far to check
lab results, pay bills — total-
ing more than $10 million so
far — and schedule follow- Posters throughout Duke Medicine clinics promote the HealthView
up appointments. portal to patients and employees alike. duke creative services
Duke Medicine em-
ployees and their families
make up a quarter of the portal’s
users, said Pete L’Engle, senior pro-
gram manager for eHealth in Duke
Health Technology Solutions. He is
proud of the portal’s progress, and
anticipating more functions — many
requested by patients themselves —
over the coming years.
There’s no need to wait, though.
HealthView offers a number of very
useful tools.
Through the portal, patients can account and make use of the site.
schedule their own appointments —
routine, sick or follow-up visits, as
well as annual exams — at all Duke
Primary Care practices, Duke Family dresses for messages unrelated to a
Medicine and Duke Children’s
Primary Care. And when you realize
you’ve just scheduled your physical
exam for the same time as your
daughter’s ballet recital, just click
the Cancel Appointment button and
start over.
Advanced registration is also
now available for many Duke clinics, reports annotated by providers in
so patients can fill out and update
contact information prior to arriving what the results meant.
for an appointment. That means a
more efficient visit.
As an appointment day comes
closer, patients receive e-mail remind- results available sooner. Lipid panel
ers. Across the Private Diagnostic
Inside Duke Medicine
Clinic, said Rex McCallum, M.D.,
associate medical director, no-show
rates are down 10 percent. Patients
who use HealthView actually miss
fewer appointments than those who
aren’t signed up for the system.
That’s why physicians and
clinic staff have actively encouraged
patients to provide their e-mail
addresses. Once a patient’s email ad- centered and also gives us a competi-
dress is entered into the HealthView
system, he or she can create an
(HealthView is not used by Duke
Medicine for marketing purposes,
and won’t use patient e-mail ad-
person’s medical care.)
And, soon after an appointment, and products from Google and
patients receive e-mail messages
about any laboratory results that
have been posted to a person’s
account. Over the last year, patients
viewed one million results, with
more than 300,000 of those results
eBrowser to give patients clarity on
Most lab results are available
to patients one to seven days after
the test, though providers can make
tests, for example, are available
almost immediately, said
McCallum, since patients
who get these tests are
usually familiar with
them and already manag-
ing cholesterol levels.
But, to comply with state
and federal regulations,
the results of some tests,
such as HIV antibody
tests, are blocked entirely
from HealthView.
John Anderson,
M.D., chief medical
officer of Duke Primary
Care, said that patients
and providers uniformly
like HealthView.
“Patients appreciate
the transparency and ef-
ficiency that HealthView
provides, and the
physicians like the way
HealthView empowers
their patients to be more
involved in managing
their own health care,”
he said.
Anderson and other
Duke Medicine leaders
are encouraging all
employees to use and understand the
portal, and to help patients see the
value of the tools there. Posters and
brochures promoting HealthView are
prominently displayed now through-
out DUHS clinics and waiting rooms.
“It’s good for the organization
as a whole because it’s very patient
tive advantage in the marketplace,”
said McCallum.
Nationally, electronic medical
records and online health informa-
tion vaults are seeing intense
development, as stimulus money
from the American Recovery
and Reinvestment Act of 2009,
Microsoft, pour resources into the
technologies.
Asif Ahmad, vice president of
diagnostic services and chief infor-
mation officer, points to the future
of HealthView, which will include
e-visits and secure communications
between patients and their health
care providers.
“With HealthView, Duke
Medicine has an innovative suite
of tools that puts patients in control
of their health care information,”
said Ahmad. n
3
h e a lt h s u m m i t
New partnership, funding
seeks health innovations
Duke University Health System’s ongoing collabora-
tion with Durham community groups, leaders and
residents to improve health and health care access
took a major step forward April 28 with the launch
of a unique effort called Durham Health
Innovations (DGI).
DHI’s starting point is awarding grants that will
support 10 collaborative DUHS-Durham planning
efforts to address major health problems in Durham
County. The challenges range from adolescent
health, asthma, cancer and heart disease to
diabetes, HIV/sexually transmitted diseases,
maternal health, pain management, substance
abuse and seniors' health.
After the planning phase ends in December, some
of the 10 plans may be selected for further
development based on their potential for offering a
new approach to improving health in Durham.
Partnering with the Durham community in this kind
of initiative is a high priority locally and a trail-
blazing step nationally in changing the face of
American health care.
“This is what true health care reform is all about,"
said Victor J. Dzau, M.D., president and CEO of
DUHS and chancellor for health affairs at Duke
University. "It’s our community taking charge of its
own health with DUHS offering its resources as a
partner so that we can come up with the best path
to better health for everyone in Durham.”
The DHI initiative, announced at the 8th Annual
Duke/Durham Health Summit, and the list of health
care challenges arose from months of collaboration
involving hundreds of Duke representatives and
more than 90 community agencies, organizations,
businesses and residents.
DHI reflects a commitment by DUHS to create a
central role for the community itself to identify
problems and define ways to deal with them.
Lloyd Michener, M.D., chairman of the Department
of Community and Family Medicine, said DHI offers
a new vision: widespread, community-focused care
convenient to work or home, better tracking of
how and where people access the health care
system, what care they need, what it costs, and
what the outcomes are.
The information will be shared with the
community and used to constantly refine the
system to make it as efficient and as effective as
possible, Michener said.
“There are many community organizations that are
already hard at work improving health care in
Durham, but we know it is not enough,” said
Robert Califf, M.D., director of the Duke
Translational Medicine Institute and co-chair of the
DHI oversight committee. “The solution is not
going to be more money. The solution will come
from better coordination of effort, use of more
effective information technology and working
together to identify and implement the best
practices from around the world.”
Funding comes from the National Institutes of
Health and Duke Medicine. Each planning project
will receive up to $100,000 to be used by the end
of the year. Each project then will be presented and
evaluated to determine whether it moves forward
into the next phase.
4 Inside Duke Medicine
AT A G LANCE
“ We hear all and see all, often serving as eyes, ears
and helpful hands for the other hospital teams.
”
—Bob Kelly, former director of Environmental Services
at Durham Regional Hospital. Read more on Page 8.
■ ■ I N S I D E view ■ ■ it fi g u r es
1,000,000
The number of lab results viewed by patients
in the HealthView portal in the last year.
300,000
The number of lab results annotated by
providers to give patients added information.
100,000
The number of registered users in HealthView.
Source: Duke Health Technology Solutions
the big picture
The Seese-Thornton Garden of Tranquility, after careful consideration and painstaking planning, has been moved east to make way for
the future construction of a cancer center. The garden, inspired by Rachel Schanberg and the Duke Cancer Patient Support Program, is
intended to be a serene stopping place and a refuge for loved ones to memorialize those touched by cancer. Find the calming benches
and inspirational pavers of the relocated garden outside Baker House. photo by bill stagg
June 2009
B ULLETIN S
■■ recognition
Heart Association
recognizes Duncan
The American Heart Association is honoring
Duke’s Pamela Woods Duncan, Ph.D., PT, for
her outstanding service as chair of the Associa-
tion’s Stroke Council and for her many years of
membership on the Leadership Committee of
the Stroke Council.
Duncan is both the first
woman and first non-phy-
sician to serve as chair of
the council. Her two-year
tenure will be complete
this month. At Duke, Dun-
can is a professor in the
PAMELA WOODS Doctor of Physical Therapy
DUNCAN, Ph.D., pt
Division and senior fellow
at the Duke Center for Clinical Health Poli-
cy research and the Duke University Center for
Study of Aging and Human Development.
Bridgette McNeill, AHA communications man-
ager, said that Duncan “has been instrumental
in bringing awareness to stroke rehabilitation.”
Among her many contributions included lead-
ing a collaboration of the stroke rehabilitation
guidelines with Veterans Affairs and the De-
partment of Defense. She also spearheaded
the establishment of two new committees
dedicated to stroke rehabilitation — the
Rehabilitation Prevention and Recovery Com-
mittee and the Quality of Care Committee.
“She has been a strong leader in advocat-
ing the mission of AHA and her tenure as
the Stroke Council chair is evidence of her
passion,” said John B. Ponzio, director of
AHA’s Professional Membership and Science
Marketing.
■ ■ du k e @ wo r k
July 1: Pay statements
go electronic
Starting July 1, 2009, Duke University and
Health System will transition to full adoption
of electronic pay statements for direct deposit.
Employees can easily access their electronic
statements via the Duke@Work Web site.
The useful Web site has already been embraced
by about one-third of Duke’s workforce to
eliminate printed pay statements and manage
personal information.
The final paper statements will be distributed
on June 25, 2009, for monthly-paid employ-
ees and on July 2, 2009, for biweekly-paid
employees.
This action is the latest in a series of steps
to reduce costs in an effort to address the
University's $125 million budget shortfall
and to reduce our environmental impact.
Eliminating paper pay statements was one
of the ideas submitted by faculty and staff
through the Enduring a Troubled Economy
Web site (http://www.duke.edu/economy/).
Clear and concise instruction on the use of
Duke@Work is available at http://hr.duke.
edu/selfservice/.
June 2009
pat i e n t & fa m i ly c a r e
Bringing families together
New waiting rooms and pre-op areas offer comfort, privacy
T he surgery rooms of Duke
University Hospital are beehives
of activity, but while patients there
are getting top-notch care, their
families are on pins and needles
elsewhere in the hospital.
Now, those family members
can be closer, and in a more com-
fortable setting.
A plush new waiting room and
a pre-operative and post-anesthesia
care unit (PACU) now cater to
surgical patients and their families,
offering not only comfort but also
areas more conducive to private
conversation.
Perioperative Services unveiled
the spaces in April on the third floor
of Duke North in Zone 3400.
“These new spaces represent a
major improvement in the hospital,
and reflect our commitment to
making sure all our patients and
visitors have the very best experience
while at Duke,” said Kevin Sowers,
RN, MSN, interim CEO of Duke
University Hospital.
The waiting room and PACU
greatly enhance the hospital
experience for families who are
understandably worried about their
loved ones, he said.
In the waiting room, one long
wall has a large window that fills the
area with natural light and provides
for a warm and welcoming environ-
ment. It’s a peaceful place for families
as they wait, said Rebecca McKenzie,
corporate associate for Perioperative
Services. The room seats 141
people and features larger seating,
reclining chairs, televisions and a
quiet zone.
“Patients’ families like to be
close to the operating room,”
said McKenzie. “That was one
of the guiding principles when
we designed this space.”
Before and after surgery,
patients and families can get
even closer. All patient areas in
the new pre-op and recovery
area have privacy walls, which
allow for secluded family visitation.
“We’re able to provide
privacy to all of the patients and at
the same time allow families into the
patient care areas,” said Sue Ellen
Thompson, clinical director of patient
Inside Duke Medicine
ABOVE: The new surgical waiting room provides a comfortable and spacious place for
families to stay close to their loved ones in surgery. PHOTO ERIN PRATT BELOW: Betty
Pearce, clinical nurse III, cuts the ribbon at the opening of the new area. PHOTO DUKE PHOTO
flow in Perioperative Services.
Patient advocate Cari Banks and
the patient visitor relation staff greet
up to 100 patients and their family
members each day. After welcoming
the families into the patient care
“We want to make patient experiences at
Duke comforting and of the highest quality.“ Nursing staff
areas, they ask families to complete
surveys about their experiences in the and the patient.
surgical waiting room.
“Our new visitation policy
welcomes two family members in the
pre-op and post-op areas, and we are
finding from the surveys that family
members appreciate being included
in patient care,” Banks said.
“Aside from training world class
surgeons, Duke Surgery strives to
provide the highest level of patient
care,” said Danny Jacobs, M.D.,
M.P.H., chair of the Department of
Surgery. “The implementation of our
new surgical waiting room further
demonstrates our dedication to
the patients and their families who
trust in us. We want to make their
experiences at Duke comforting and
of the highest quality.”
Staff in the waiting room and
the PACU have
seen an impact
on the patients.
find that having
the family present is helpful to them
“It’s part of the healing process
for the patient and helps them relax,”
said Banks.
The new pre-op and PACU areas
bring not only a new environment,
but new technology, too, including
automated supply and medication
cabinets.
“It’s been like moving from a
home built in the 1960s and 70s
to state-of-the-art accommoda-
tions,” said Priscilla Ramseur,
administrative director of Duke
North Operating Rooms.
The new PACU has 51 beds,
four isolation rooms and four
core workstations in the middle
of the patient rooms. “The best
part is it all flows well together,
and it brings us closer to the
patients,” Ramseur said.
The changes, she said, are lead-
ing to a higher sense of pride among
the care teams. “I’ve heard so many
positive comments from staff saying
that this is definitely a reflection of
the reputation of Duke.” n
5
■ ■ event
National Exhibit
comes to Duke
Against the Odds: Making
a Difference in Global Health
Aug. 3 – Sept. 11
“Against the Odds: Making a Difference in
Global Health,” a touring exhibit from the
National Library of Medicine, will be on
display at the Duke Medical Center Library
from Aug. 3 – Sept. 11.
The exhibit focuses on six areas in global
health: community health, food for life,
action on AIDS, the legacy of war, preventing
disease, and global collaboration. The project
is also a call to action to knowledge centers,
academic and community leaders, students,
and citizens to get involved in solving
preventable health issues, while celebrating
what has already been accomplished.
The exhibit includes compelling visual art
that captures, explores, and furthers
understanding of the social aspects of global
health and is attached to a comprehensive
website of activities, information, and
resources. For more details, go to http://
apps.nlm.nih.gov/againsttheodds/
exhibit/index.cfm.
A variety of participatory events highlighting
Duke’s global health research, service and
education projects will take place during
the exhibit. In September, a reception will
be held for students, faculty and staff
hosted by the Duke Medical Center Library
and Archives, the Duke Global Health
Institute, and the Hubert Yeargan Center
for Global Health.
The reception will be held in the exhibit
space, and will include short presentations, a
digital display of photographs and stories
from current faculty and students in the
field, maps of Duke’s sites in the world, and
opportunities for informal conversation with
prominent global health leaders on campus.
For more information about the exhibit and
related activities, please contact Megan Von
Isenburg, vonis001@mc.duke.edu.
■ ■ online
Calendar connection
The Calendar page is absent from Inside
Duke Medicine this issue, but that doesn’t
mean you have to stay inside all month.
Be sure to visit these
TUES
7 sites for plenty of
EVENTS details about activities,
events, fitness opportu-
nities and health
information seminars across Duke University
and Health System:
Events@Duke
http://calendar.duke.edu
DukeHealth.org
http://www.dukehealth.org/events
6 Inside Duke Medicine
recognition
Stars of our system
T he Strength, Hope, and Caring program
was developed to honor employees
whose extraordinary care reflects the ideals
that are valued in our organization.
Duke University Hospital launched the
innovative program in 2004. The goal was
to highlight members of the team whose ac-
tions epitomized service excellence through
telling the stories of the impacts employees
had on the lives of our patients and on our
team.
This unique method of recognizing
superior service delivery is now becoming
an integral part of Duke University Health
System’s rewards and recognition programs.
Last month, the winners of the annual
overall Strength, Hope and Caring awards
at Duke University Hospital and the DUHS
Ambulatory Care Services Division were
recognized at a gala event.
It is an honor to share their extraordi-
nary stories with you here.
Assistant Director of Pharmacy Mike Canale, MS,
RPh, went above and beyond when he drove to the
airport to pick up an urgently needed medication
and then personally delivered the medication to the
hospital pharmacy.
June 2009
Strength, Hope and Caring Overall Awards
Overall Award Winners
Duke University Hospital
Jennifer Satterwhite, Nursing Care Assistant
Neonatal Intensive Care Unit
Years of Service: 18
Clinical Award
One night, Jennifer, a nursing care assistant in the Neona-
tal Intensive Care Unit and a member of the bereavement
committee, “tended to the needs of (three grieving)
families by providing them with whatever they needed,”
wrote her nominator. “Jennifer deserves the Strength,
Hope, and Caring Award because in one night she gave
more than 100 percent.”
Mike Canale, MS, RPh
Assistant Director, Pharmacy
Years of Service: 5
Non-Clinical Award
Mike's nominator wrote: “One of our patients needed a
medication that had to be (urgently) flown in. Mike
voluntarily drove to the airport to pick up the medication
and delivered it to the hospital pharmacy that evening,
staying many extra hours beyond his work shift. Not only
did he deliver the medication, he took the time to explain
the preparation process.”
Jennifer DeVries, RN, MSN, CNS, NNP
Advanced Clinical Practice
Years of Service: 8
Leadership Award
Jennifer created a program in the Duke Intensive Care
Jennifer DeVries, RN, MSN, CNS, NNP, demonstrated her
Nursery (ICN) called "Keep Your Eye on the Target" to
foresight and initiative when she created a program that
reduce cases of retinopathy of prematurity (ROP), a prevent-
helped reduce rates of a preventable form of blindness at
able form of blindness. Her nominator wrote: “As a result
the Duke ICN, and became a model for similar programs
(of the program), the Duke ICN has the lowest ROP rate in
throughout the country.
the network, and her program is now a model for many
ICNs across the country.”
Mark Shapiro, MD
Associate Director, Trauma, Critical Care,
Anne Bedoe, RN; Cathy Cronquist, RN; Juanita
General Surgery
Hughes, RN, BSN; and Brittany Watson, RN, BSN Years of Service: 2
Birthing Center
Physician Award
Team Award
Due to a car accident, an elderly couple was critically ill in
The team members were leaving work when Juanita noticed a the Emergency Department. Dr. Shapiro requested that the
man yelling for help in the front of the hospital. His wife was staff bring the husband to his wife's room so they could
in labor and very near to delivering the baby in the car. As speak to each other one last time. And when the family
Juanita delivered and took the baby to the full-term nursery, decided to withdraw life support for the couple, the staff
Anne, Cathy, and Brittany stayed with the mother until the moved the husband to the room next to his wife’s room so
EMS unit could arrive. The baby and mother were both safe that the family could be with both as they passed away
and well cared for, thanks to everyone's quick actions. within two minutes of each other.
June 2009 Inside Duke Medicine 7

Duke University Health System

Ambulatory Care Services Division

Michelle Edwards Clerical Manager, Clinic 1J/1G, Oral Surgery PHOTOS BY DUKE UNIVERSITY
Jennifer Asbell Nurse Manager, Duke Health Center at Morreene Road PHOTOGRAPHY
Carey Unger Health Center Administrator, Clinic 1L and Morreene Road LEFT: Michelle Edwards, Jennifer
Gavin Britz, M.D. Surgery–Neurosurgery Asbell, Carey Unger, and Gavin
Team Award Britz, M.D., displayed compas-
sion, stamina, and a positive
This team was nominated for their efforts in making sure patient care continued
attitude on an especially
to be the number-one priority during a particularly challenging day. Their nominator
challenging day.
wrote that several of them came in on their day off and maintained positive attitudes
throughout their shifts. BELOW LEFT: A real superstar,
Kim Harward, LPN, received
Kim Harward, LPN three nominations in one
Durham Pediatrics, North Duke Street quarter.
Years of Service: 28 BELOW RIGHT: Patient Advocate
Clinical Award David Myers' responsive care
Kim received three nominations in one quarter. One of her nominators wrote: “… she was noted by two different
reminds us daily of why we went into medicine and why we are still here. We are lucky to nominators.
have her inspiring presence with us every day and would be poorer people without her.”

David Myers
Patient Advocate
Years of Service: 2
Administrative Award for Ambulatory Services
David received two nominations, both from oncology patients and their families.
One nominator wrote: “He is incredibly professional and competent and has been
a pleasure to work with. It is a testimony to Duke that you have such employees
throughout all levels of the institution.”

Michael Smrtka, M.D.

Clinic 1J
Years of Service: 3
Provider Award
When a patient fainted, Smrtka immediately responded and stayed with her until she
could be transported to the Emergency Department. His nominators wrote: “He did
everything to make her comfortable even though his clinic (time) was over.” Smrtka
was also thoughtful to a transplant patient, who was inside most of time, by helping
her enjoy a trip outdoors.

LEFT: Mark Shapiro, M.D.,

shown here with the
extraordinary team from
2200, was recognized for his
leadership that ensured the
delivery of compassionate
and thoughtful care to an
elderly couple critically
injured in a car accident.

RIGHT: Dr. Michael Smrtka's

quick response and
attentive patient care
stood out and inspired his
nominators to recognize
him for his actions.
8 Inside Duke Medicine
on the job
Durham Regional environmental team goes the distance
W hen a patient leaves the inpatient
unit, it is the beginning of a
new challenge for Liz Wilkerson in
Environmental Services.
As a housekeeper who handles
discharge on units 5 and 7, Wilkerson is
responsible for one of the most critical
elements of patient care—making sure
the room is clean for the next patient.
Wilkerson is part of the Envi-
ronmental Services (EVS) Team at
Durham Regional Hospital. Seventy-
seven in number, this team works
around the clock—cleaning every
inch of Durham Regional’s 453,289
square-foot facility, including Lincoln
Community Health Center.
The EVS team sees their work not
only as essential for creating a healthy
environment for patients, but also as an
opportunity to make each patient they
see feel less anxious.
“We try to see things through the
eyes of the patient. They can often be
very afraid, and we do what we can
to make people feel safe,” said Fannie
Edmundson, housekeeper.
The EVS team keeps infection
control and prevention at the top of
their mind as they clean the hospital.
A good example is what’s required for
a room discharge. As Wilkerson cleans
room 7124, she takes care to complete
each step with precision and within the
required 30-minute timeframe. (See
sidebar for her routine.)
Vance Eichelberger is a floater who
does whatever task is needed to help
the team. He is often called to clean
the rooms designated as an isolation
discharge. He follows the proper
Isolation Room Cleaning Discharge
Procedures to include washing of walls
and changing of cubicle curtains.
In the Critical Care Unit, Tonya
Teague, housekeeper, has different
responsibilities. She cleans the whole
unit, including patient rooms while the
patients are in the room and after they
are discharged. If she has extra time,
Teague helps answer phones, brings
items to the patient and assists the
nurses with moving patients.
“This is my unit, and I want to help
out as much as possible,” said Teague.
Fannie Edmundson, housekeeper
on Psychiatry, feels that it makes a
big difference for patients that EVS
sweeps and mops each patient room
every day, after asking the patient if
they have any allergies.
“Having their floors mopped seems
to make patients feel better,” she said.
Leslie Poole and Judy Yarbrough use computer software to schedule and track hospital
cleanings. Photo by tom wosters
Every day, patient hallways in
the hospital are auto scrubbed by
Gary Brook.
On the first floor of the hospital
lies the “hub” of EVS activity. Judy
Yarbrough, administrative assistant,
takes phone calls and monitors the
Discharge Bed Board System. With
“We try to see things through the eyes
of the patient. They can often be very
afraid, and we do what we can to make
people feel safe.“
— Fannie Edmundson, housekeeper
this computer system, Yarbrough sees
when discharge requests come through
and how long it takes. She can see who
is busy and whose room is in progress.
“On a typical day, we have a
request for 15 discharges in the system
at one time to be completed within 80
minutes,” said Yarbrough. “It can be
a lot of juggling. We often have to pull rooms a day. In addition to completing
another person to help depending on
what’s happening. For instance, if we
get a call for a spill, I page whoever is inpatient rooms, EVS gets requests all
closest to it.”
Through the Night
Environmental Services second and
third shifts have a total of 24 employ-
ees. They work primarily on cleaning
the Operating Room, Emergency
Department, Labor & Delivery, ancil-
lary areas (like Radiation Oncology,
Radiology Department, Lab, Special
Services, Medical Records), lobbies,
inpatient rooms, discharges, isolation
rooms and anything that is requested.
“You have to be ready to go in
an instant for anything that comes
up,” said James Sessoms, second shift
supervisor.
Juan Rios, who handles trash
collection for the hospital, begins at
2:30 pm each day
collecting trash.
He goes to all the
nurse stations, soil
holds and offices
and takes the items
to the trash dump-
ster. It takes a full
shift for Rios to
complete the task
for the whole hospital. In a typical
day, he walks three to five miles.
Going the Distance
The average number of discharges at
DUH each day is about 62, with the
majority on first and second shifts. The
team cleans about five to 10 isolation
all the discharges, isolation cleaning,
floors, soil hold, cleaning all the
day for things that come up.
“You have to be ready for the next
request in an instant,” said Sessoms.
This work is completed with a
smile and kind word. EVS’s customer
courtesy scores have steadily increased
in the last two quarters.
“We think this is due to training
focused on seeing the hospital through
the eyes of a patient,” said Bob Kelly,
former EVS director.
June 2009
30 minutes to clean
Before she begins cleaning a room, Liz
Wilkerson first enters her employee number
via phone into the tracking system. This is
how EVS can tell where employees are and
determine who can best help out when
needed. She then sprays and wipes the
phone with Dispatch, a hospital spray
disinfectant, and begins her routine:
• Removes all items that can be moved
from the room, including the Alaris IV line,
linens and towels.
• Empties the trash from room and
bathroom.
• Sprays the bed thoroughly with Dispatch
and lets it set for at least two to three
minutes while completing other tasks.
• Cleans the tray with Dispatch both inside
and outside the drawer.
• Dusts the TV and light fixtures.
• Sprays and wipes the clock, bed buttons,
vents, light switches and support railings.
• Dust mops the floor.
• Carefully removes cords behind furniture.
• Cleans the shower, toilet, base boards,
chair rail and window ledge.
• Removes the foot of bed and the bed
frame to clean it.
• Cleans cords from all remotes, pumps,
blood pressure cuffs, and cleans all handles,
cabinets, mirrors and dry erase board.
• Makes the bed and mops the floor.
• Signs out via phone and then cleans the
phone again.
Wilkerson finishes by leaving a card stating
she cleaned the room along with a number
to call for assistance or comments.
“The EVS team member is one of
approximately 70 hospital employees
the typical inpatient encounters during
a four-day hospital stay. This is a lot of
people, and there is a lot of anxiety for
each patient. Our team has an enor-
mous opportunity to calm the patient’s
fears by being a pleasant, familiar part
of their stay and providing comfort.”
Often, patients ask EVS to help
them with things that are unrelated to
cleaning, and they either assist or find
the appropriate person who can assist.
“We are an extension of every
care team. We go into every room and
talk to every patient. We hear all and
see all—often serving as eyes, ears and
helpful hands for the other hospital
teams,” said Kelly. n

in memoriam
Saul Schanberg, M.D. PHOTO COURTESY
OF SCHANBERG FAMILY
Noted researcher
Schanberg dies
Internationally renowned neuroscientist
and physician, Saul Schanberg, M.D., Ph.D.,
76, died peacefully at home on May 15
after a long fight with cancer.
Dr. Schanberg was assistant director of
the Behavioral Medicine Research Program
for several years and held a Career Scientist
Award from the National Institute of
Mental Health for much of his career. He
was professor of pharmacology and cancer
biology at Duke until November 2008 and
served as chair of the Department of
Pharmacology from 1988 to 1991.
Schanberg’s discoveries
changed the way hospitals
and clinics worldwide care
for premature babies.
Schanberg is globally recognized for his
ground-breaking research on the
importance of touch in normal growth
and development, finding that specific
types of touch led to better health and
shorter hospital stays for premature
infants. His discoveries changed the way
hospitals and clinics all over the world
care for premature babies.
In addition, his research focused on identi-
fying the biological mechanisms involving
central nervous system regulation of onto-
genic growth and development of cell and
organ systems.
He is survived by his wife of over 50 years,
Rachel Schanberg, retired founder and
director of the Duke Cancer Patient
Support Program; and his daughter Laura
Schanberg, M.D. Associate Professor and
Co-Chief Duke Division of Pediatric
Rheumatology. He is also survived by his
sister, Betty Dyer.
At Saul’s request, donations can be made
to the Duke Cancer Patient Support
Program ENDOWMENT in memorium,
DUMC 3139, Durham, N.C. 27710.
The Science & Research Supplement to Inside Duke Medicine
VOLUME 18 NO. 6
FEATURE
The Health System and VA's expert infectious diseases team helped to coordinate an effective response against
the possibility of a pandemic flu outbreak. PHOTO ILLUSTRATION BY VANESSA DEJONGH
Responding to Swine Flu
By Kelly Malcom
C hristopher Woods, M.D. MPH,
was at a conference in Italy when
reports of a novel strain of flu began
appearing in Mexico in late April.
One of his first phone calls went to
colleague Brett Caram, M.D., with
whom he’d done research on respira-
tory infectious diseases at the Durham
VA Medical Center.
Caram, too, had learned about
the flu outbreak from email messages
and infectious diseases listservs and
already was busy pulling together
information to discuss with leaders
within the Duke Division of Infectious
Disease. Colleagues Dennis Clements,
M.D. and Dan Sexton, M.D. agreed
that she would be the go-to person for
expertise, representing both the Health
System and the VA.
“Based on her research interests
and experience, she was best suited to
take the lead on providing the necessary
clinical expertise for coordinating a
response to a potential outbreak,” said
Woods, associate professor of medicine
in the Division of Infectious Diseases.
Caram and Woods are just two
examples of an impressive array of
infectious diseases experts at Duke.
n inside.dukemedicine.org
From leadership of the Center for HIV/
AIDS Vaccine Immunology to ongo-
ing virus research at the Duke-NUS
Graduate Medical School in Singapore,
Duke is well poised to address the
threats posed to human health by
“Things were changing every 24 hours.
And on top of that, we were battling news
channels delivering all sorts of mixed
messages. It was important that we provide
accurate and rapid information.”
­­— Brett Caram, M.D.
pandemic flu and other diseases.
Caram and the infectious diseases
team worked with local and state
hospital and public health care
officials, including Duke’s new public
health epidemiologist Robert Willis,
RN, and Jessica Thompson, director
of emergency preparedness and plan-
ning, to review and refine a response
plan should the need arise.
“Brett really stepped up to the
plate to provide invaluable leadership
and clinical expertise during an intense
period of emergency preparations,”
n June 2009
said Monte Brown, M.D., vice presi-
dent of administration.
The Health System and VA have
several emergency response measures
in line for dealing with a potential
outbreak of pandemic influenza and
other health threats,
measures developed
over the past ten
years in response to
several national and
international events.
“With the events
surrounding 9/11
and the subsequent
anthrax attacks,
followed a few years
later by SARS and avian flu, Duke,
worked with local, state, and national
public health institutions to develop
plans for responding to biological
and other threats to the health of our
community,” said Woods.
When the novel A:H1N1, or swine
flu, began appearing in states surround-
ing North Carolina, Caram and Woods
had the difficult task of reassuring
patients and Duke-affiliated health care
providers, as well as providing up-to-
see FLU, p.10
10
f e at u r e
FLU, cont.
date definitions and suggestions from
the Centers for Disease Control and
Prevention (CDC).
“Things were changing every 24
hours. And on top of that, we were
battling 24-hour news channels that
were delivering all sorts of mixed
messages,” said Caram. “It was
important that we provide rapid and
accurate communication.” Caram
was interviewed by the local media,
and helped to deliver updates to the
community.
Said Woods, “It’s kind of a
trade-off — you want heightened
awareness but at the same time you
don’t want people to overreact. I think
we did a good job
at keeping that
balance.”
The infectious
diseases team
worked with the
clinical microbiol-
ogy laboratory
to quickly bring
BRETT CARAM, M.D.
new diagnostic
technology on line
to most accurately test specimens from
suspected flu patients.
“Using gold-standard PCR
technology, we were able to determine
whether a patient had influenza A
Saying goodbye to the Bell Research Building
I n early July, Duke will say
goodbye to a landmark
historical building. Piece by
piece, the Bell Building, once
home for 60 years to dedi-
cated students, researchers, and
employees, will come down.
But don’t expect a giant,
swinging wrecking ball. The
building’s proximity to Duke
University Hospital necessitates
a careful demolition process.
The demolition contractor,
D.H. Griffin, one of the The Bell Building will be carefully demolished in early July.
Photo by mark schreiner
companies that facilitated the
excavation of the World Trade
Center site, will take the lead at bring-
ing the building down while salvaging
as much reusable material as possible.
“Several items from the building
have been removed and reused
elsewhere, include a cage washer,
electrical switch gear, card readers,
fire extinguishers, and more,” said
Brendan Robinson, capital project
Inquiry
Tips for avoiding the flu
For important tips on remaining healthy
through the flu season and during
pandemic flu, visit http://www.duke.
edu/flu2009/index.html
or B, and to begin to separate out
potential novel cases from lingering
cases of seasonal flu,” said Caram.
Samples were then sent to the
state lab and, if necessary, the CDC
for further sub-typing to see if they
were indeed A:H1N1.
Woods and Caram applauded
the work of Employee Health, under
the leadership of George Jackson,
as well as Duke Medicine admin-
istrators in helping to facilitate a
coordinated response to the swine flu
threat, including communication with
ambulatory services, Duke Raleigh
Hospital, Durham Regional Hospital
and Duke University affiliated physi-
cians throughout the region.
“Duke employees can rest assured
that they are in good hands when it
comes to emergency response,” said
Woods. This sentiment was echoed
in a message sent out on May 7 by
Chancellor Victor J. Dzau, M.D.,
detailing the robust preparation and
coordination of the infectious diseases
manager of Facility Planning, Design,
and Construction. “All the furniture
in the building has either been
relocated with the occupants or sent
to Duke’s asset disposition warehouse
for donation to local charities. We
are trying to recycle 95 percent of the
demolished materials.”
The Office of Environmental Safe-
ty (OESO) is actively working with the
Advice from Duke and state officials advised patients visiting doctor's offices with flu
symptoms to wear masks as a precautionary measure. FILE PHOTO
team, employee health, local and
state health officials and the Duke
administration.
The deft coordination of the
flu emergency response teams was
especially evident as Duke’s com-
mencement approached, directly in
the middle of the outbreak. Woods,
with the help of Michael Merson,
M.D., director of the Duke Global
Health Institute, worked closely with
vice president for student affairs Larry
Moneta, Ed.D. to ensure the safety of
contractors to ensure the safe-
ty of the demolition workers, as
well as the adjacent buildings.
“As in any demolition project,
safety is of the utmost concern
and every effort will be made to
ensure the safety of personnel
and property,” said Robinson.
With that in mind, the entire site
will be fenced off, with signage
to direct pedestrian traffic away
from the site.
The empty building will
first be disinfected. The whole
process is being overseen by
OESO to assure the safety of the
workers, staff and visitors,” said Gary
Tencer, assistant director of OESO.
The building will be dismantled from
within with walls, floors, and other
materials removed first.
Once that process is complete
the actual demolition of the building
will begin in late June to early July
with about a two-month duration.
June 2009
the graduates and visitors.
“We’ve learned a number of
valuable lessons and recognized areas
for improvement over the past few
weeks,” said Caram.
Added Woods: “Ultimately, we are
better prepared for what may happen
later this year or the following winter,
whether it’s related to this current
strain or not. We have the expertise
and the flexibility to adapt to the
unique challenges presented by each
novel outbreak.” n
The contractors will use dust control
measures, including misting water and
pre-filtration, to protect the surround-
ing buildings and equipment.
The Bell Building cornerstone,
plaques and entranceway will be
preserved.
“While Duke is losing a building
that’s played a significant role in
its history, we’re excited to embark
on this step toward progress,” said
Robinson. n
To find a list of the Bell Building’s former
occupants’ new locations—and read an article
about the building’s research legacy—visit
http//inside.dukemedicine.org.
Science Editor: Kelly Malcom
Inquiry features science and research-
related news items from Duke Medicine News
and Communications and other Duke
departments. To submit content, contact us
at editorinside@mc.duke.edu
June 2009 Inside Duke Medicine 11

connections

Symposium highlights Singapore-Duke collaborations

W ith Duke-NUS Graduate
Medical School Singapore
moving to a state-of-the-art new
tower and about to welcome its
third class of medical students,
founding dean R. Sanders Williams,
M.D. and current dean Ranga
Krishnan, M.B., Ch.B., wanted to
feature another aspect of Duke’s
presence in Singapore.
So, they convened “East Meets
West: Singapore-Duke Research
Collaborations,” a day-long
symposium held in the Levine Science
Research Center in May. That
meeting explored the various research
programs and shared projects that are
bridging the faculty here in Durham
and 9,864 miles away in the island
nation of Singapore.
Williams, senior vice chancellor
for health affairs, was a skeptic
when first presented with the idea
of creating a Duke medical school
overseas. Now he’s an ardent
advocate of the global outreach of
the Duke medical faculty.
“The opportunity to partner
with Singapore to create Duke-NUS
has turned out to be a golden one
for Duke, and more and more
of our clinical and basic science
researchers are jumping in and
forming strong partnerships that
mirror the Duke and NUS collabo-
ration,” said Williams.
Krishnan praised the efficiency of
the country, from the airport luggage
system to the way the nation’s
scientific establishment is helping to
support Duke-NUS.
“We are building a vibrant
school in Singapore, and it is
important that we share our success
stories in order to keep strengthening
the connections between our two
campuses,” said Krishnan.
Presentations covered seven
programmatic areas and the
R. Sanders Williams, Michael Merson and Ranga Krishnan discuss global health and
medical education at the May 7 East Meets West Symposium. Photo by duke photo
growing opportunities for Durham-
based faculty to collaborate with
colleagues in Singapore.
Duane Gubler, Sc.D., is one of
them. An expert in dengue hemor-
rhagic fever and other vector-borne
infectious diseases, Gubler joined
Duke-NUS last year to lead the
Program for Emerging Infectious
Diseases.
“Emerging infectious disease
epidemics are the greatest threat to
Singapore’s economy,” said Gubler,
explaining that Singapore’s role
as a regional financial center and
transportation hub exposes it to
many tropical illnesses. He showed
a slide of the tangled web of air
routes that connect the earth’s
cities, depicting the ease with which
infectious diseases can now travel
the world – a point underscored by
the A:H1N1 influenza outbreak in
the news last month. (See page 8.)
“All fevers are local, but some
are more global than others,” said
Christopher Woods, M.D., MPH,
associate professor of medicine and
a member of the Hubert-Yeargan
Center for Global Health. Woods
studies the etiology of febrile
illness, and has found that fevers
often associated with expected
diagnoses are instead caused by
unexpected illnesses – for example,
patients with fever in Malawi
were presumed to be infected with
malaria, but instead were suffering
from disseminated tuberculosis.
Woods is collaborating with
Gubler and others at Duke-NUS
to develop and test diagnostic
algorithms for a genomic approach
to pathogen discovery.
Similarly, Bart Haynes, M.D.,
director of the Duke Human
Vaccine Institute, is collaborating
with Duke-NUS to explore the
development of therapeutic anti-
bodies and preventive vaccines to
combat diseases for which the body
does not produce broadly neutral-
izing antibodies.
In a presentation on health
services research, Eric Peterson,
M.D., MPH, praised Singapore
for its advanced level of electronic
health information. He’s collaborat-
ing with David Matchar, M.D.,
director of health services research
at Duke-NUS, to explore how
Singapore’s clinical registries can be
a platform for scientific discovery.
Exploring the collaboration op-
portunities in cancer research, Patrick
Casey, Ph.D., senior vice dean of
research at Duke-NUS, explained the
work of Patrick Tan, M.D., Ph.D.,
on the Gastrome Project, which is
mapping gene expression signatures
in gastric cancer. Tan has produced a
graphical network showing 15,000
interactions of some 3,500 genes
implicated in that cancer.
Tan’s research, said Casey, is an
example of how Duke investigators
might connect to Duke-NUS.
“Your favorite gene is important
in cancer X, but you don’t know the
signaling networks most important
to its mechanisms of action. You can
ask Patrick about your gene’s best
friends in the gastrome, which will
generate testable hypotheses about
pathways in your system,” he said.
Other presentations explored
the cardiovascular and metabolic
disorders, clinical research on a
global basis, brain sciences, and
translating the Duke medical
curriculum to Singapore.
Williams moderated a panel dis-
cussion at the end of the symposium,
asking six Duke leaders to share
their perspectives on the Duke-NUS
partnership and where it’s heading.
“This is going to change
Duke,” said Victor J. Dzau, M.D.,
chancellor for health affairs, noting
that together Duke and Duke-NUS
are creating a vision for a 21st
century global medical school.
For a list of Duke faculty
currently collaborating with Duke-
NUS colleagues, go to http://
inside.dukemedicine.org and search
“Singapore faculty.” n

RE S EARC H NE W S ONLINE TOOL S MULTIMEDIA

Cancer and diet link MyResearch Research@Duke

Diets light in carbohydrates The new MyResearch portal, Watch a video about how the
appear to slow prostate tumor accessible to all faculty through lungs filter out potential harmful
growth, according to work by the Duke@Work self-service viruses, bacteria and pollutants
Stephen Freedland, M.D. Read website (http://work.duke.edu), at http://research.duke.edu/.
more about the findings along offers consolidated access to
with other research news at Duke-sponsored research admin-
http://www.dukehealth.org/ istration systems, research news,
HealthLibrary/News. and important Web sites.
12 Inside Duke Medicine June 2009

recognition

A season of awards
T he 2009 Spring Faculty meeting
was held on May 7 in the Doris
Duke Center to honor faculty from the
School of Medicine and the School of
Nursing for the 2008-2009 academic
year. Several awards and recognitions
were presented, including:

The Master Clinician/Teacher awards

This award recognizes those individuals with superla-
tive accomplishment and service in the areas of clinical
care and teaching.
This year’s awardees were Howard Rockman, M.D.,
Edward S. Orgain Professor of Medicine and chief
of the Division of Cardiology, Joseph Govert, M.D.,
Associate Professor of Medicine, and Richard
McCann, M.D., Professor of Surgery.

The Leonard B. Tow Humanism in Medicine

Award, provided by the Arnold P. Gold Foundation,
was awarded to Malcolm Stanley Branch, M.D.,
Associate Professor of Medicine.

The Leonard Palumbo Jr., M.D. Faculty Achieve-
ment Award – Art Palumbo was on hand to witness
the bestowing of a prestigious award named for his
brother, a noted Duke researcher and clinician. It was
given to Thomas D’Amico, M.D., Professor of Surgery
in the Division of Cardiovascular and Thoracic Surgery.
Other awards included:
Gordon G. Hammes Faculty Teaching Award
to David C. Richardson, Ph.D., Professor of
Biochemistry
Ruth and A. Morris Williams, Jr. Faculty Research
Prize to Erich D. Jarvis, Ph.D., Associate Professor
of Neurobiology and HHMI investigator.
Research Mentoring Awards:
Clinical: Harvey J. Cohen, M.D., Professor of
Medicine and Chair of the Department of Medicine
Laboratory-based: Howard A. Rockman, M.D.
Translational: John R. Perfect, M.D., Professor
of Medicine and acting chief of the Division of
Infectious Diseases, and Bruce A. Sullenger, Ph.D.,
Professor of Surgery and director of Duke
Translational Research Institute.
ABOVE: Dean Andrews presents the faculty research prize
to Erich Jarvis, Ph.D. BELOW: Duke-NUS professor Shirish
Shenolikar chats with Sally Kornbluth and Ed Buckley.
Brandon Cheng, ninth-grader at Enloe High School
in Raleigh, performed a musical interlude to begin
the En Memoriam section of the program. The Spring
Faculty Meeting annually remembers departed
colleagues. ALL PhotoS by duke photo
The Duke School of Nursing also recently
presented several awards, including:
The Distinguished Alumna Award, which went
to Margarete Lieb Zalon, BSN ’69, Ph.D., RN.
The Distinguished Contributions to Nursing
Science Award, awarded to Linda Lindsey Davis,
Ph.D., RN
The Outstanding Faculty Award went to Susan
Denman, Ph.D.
The Distinguished Teaching Award was given
to Midge Bowers, NP.
Mary Champagne, RN, Ph.D., was named the
Laurel Chadwick Professor of Nursing at Duke
University.
Catherine Gilliss, D.N.SC., RN, Dean of the School
of Nursing and vice chancellor for nursing affairs,
was named the Helene Fuld Health Trust
Professor of Nursing.

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