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8/6/11 5:24 PM


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Share | Posting Title Job Title Requisition Number Travel Profile Work Location Address 1 City State/Province Zip code Princeton New Jersey 08540 Serves as the primary connection between the business community and the IT organization to focus on building relationship and influencing technology recommendation and decisions to ensure IT investments are align with client objectives, are scalable for future growth, and are designed to maximize utility across the entire Otsuka organization. Leads the relationship with clients and advocates for client groups by driving information integration and process improvements that enable business operations effectiveness. In collaboration with business senior management, decision makers, systems owners, and end users, which could be from a new initiative/project or an ongoing system perspective, elicits and define business requirements across all functional domains that support the different organizations. Identify, assess, and document business requirements, recommending business priorities and advising business on options, risks and costs versus benefits of various solutions Establishes requirements through interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis Drives and challenges business units on their assumptions. Assesses information gathered from multiple sources, reconcile conflicts, deconstruct high-level information into details, and translates detailed information and processes into business needs. Leads vendor selection and application/system design workshops; and collaborates on the redesign of business processes and documentation. Initiates communication and collaboration with customers to analyze information needs and functional requirements and deliver the appropriate artifacts as needed, e.g., functional/business requirements. Partners with Application Solutions and vendors to define scope and functions of application systems, by serving as the conduit between the customer community and the software development team. Translates high level business requirements into user requirements and functional specifications for the IT organization and manages changes to user requirements throughout the development life cycle. Facilitate the solution design with the architecture & development team. Contribute a business or process perspective during design reviews Identify and communicate risks to delivering solution on time. Determine risk mitigation strategies and pparticipate in the development of long-term strategic goals for the systems. Provide consultancy to Architecture, Development, Quality and Deployment resources. Attends industry conferences and application user group meetings to keep current on technological trends affecting the client bases. Collaborates with the Project Manager in the identification and planning of significant business/process changes relative to the implementation of new systems. Supports Project Managers in system implementations. Ensures that the Business Integration project roles and responsibilities are executed and managed according to Otsuka's Standard Operating Procedures and Working Practices. Presents IT initiatives to senior management and customers. Reports business analysis results and recommendations to the IT Steering Committee. Informs IT organization of changes to the business processes in response to strategic, tactical and. regulatory/compliance changes. IT-Senior Customer Engagement Manager Senior Customer Engagement Manager 1222 25% travel required Princeton

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Welcome to Otsuka Pharm..., Inc. Job Details

8/6/11 5:24 PM


Thorough knowledge of pharmaceutical organizations, including interrelationships of functional areas Strong business/process knowledge of the Life Sciences industry in the context of applying information technology and services. A working knowledge of business process evaluation and re-engineering. A working knowledge of technological trends to develop solutions that support and enhance Otsuka's competitive edge. A thorough understanding of capabilities of information technology and applications enabling the identification of opportunities for process redesign and improvement. Knowledge of FDA regulations related to sales and marketing related guidlines Business-area (Enterprise, Commercialization, Research and Development) specific governance at the state, federal and international levels Strong analytical and technical skills required, including a thorough understanding of how to interpret customer business needs and translate them into requirements for developing IT applications and systems. Proven ability to build strong relationships with business stakeholders. Strong communication skills (oral and written) that enables the incumbent to successfully interact, collaborate, persuade and negotiate with a variety of audiences ranging from Sr. Executives to technologists. Ability to work effectively in a global, matrixed, multi-cultural, collaborative environment. Ability to evaluate cost-benefit analyses Successfully engage in multiple initiatives simultaneously. Advanced negotiation and facilitation skills 15% Travel between Rockville and Princeton Bachelor's degree in Life Sciences, Computer Science or Business required, Master Degree is preferred 7-10 years IT experience in pharmaceutical sales, marketing, and compliance. At least 5 years in the Customer Relationship or Business Analyst roles Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling

About Otsuka

Otsuka America Pharmaceutical, Inc. (OAPI) is a successful, innovative, fast growing healthcare company that commercializes Otsuka-discovered and other product opportunities in North America, with a strong focus on and commitment to neuroscience, cardiovascular and oncologic therapeutic treatments. OAPI is dedicated to improving patients health and the quality of human life.

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OAPI, OPDC and OMML are subsidiaries of Otsuka America, Inc. (OAI), a holding company established in the U.S. in 1989. OAI is wholly owned by Otsuka Pharmaceutical Co., Ltd.


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