CONFIDENTIAL

E-Net Customer Case Study B RRDF and Log Apply for CICS/VSAM provide real-time peer-to-peer replication for critical VSAM applications

August 2010

E-Net Confidential

1. E-Net Corporation An Overview

E-Net Corporation is a leading provider of software solutions for business continuity and disaster recovery in complex and highly critical mainframe database environments. E-Net's flagship products, RRDF (Remote Recovery Data Facility) and EDR (Enterprise Data Replicator) are used worldwide to support real-time database replication and remote journaling for the mission critical data of major money center banks and other large transaction-oriented enterprises. E-Nets solutions address both recovery time and recovery point requirements, resolving three critical issues on the agenda of CIOs and contingency planning professionals worldwide: Business Continuity and Continuous Availability. Loss of system availability is no longer acceptable. In todays transaction-oriented online environment, few organizations can afford to allow their systems to be shut down for maintenance or any reason at any time. EDR and/or RRDF enable a rapid switch to a backup database, usually thousands of miles apart from the primary data center. Database Replication. Through E-Nets database replication solutions, corporations can satisfy demands for data analysis and offer data warehousing and data mining, while minimizing the performance impact on production systems. Log Apply for CICS/VSAM. Working seamlessly with RRDF, E-Nets Log Apply for CICS/VSAM enables real-time ultra-low-latency replication for CICS VSAM applications. Change capture uses standard CICS journals and logs. Updates are applied to target VSAM files using standard CICS file control facilities.

In addition to a direct sales force, E-Net enjoys distribution partnerships with major data recovery service providers, such as Sungard and IBM. The Company also has technical/marketing partnerships in place with IBM, BMC Software, Computer Associates, Software AG, Treehouse Software and ChicagoSoft. E-Net boasts an impressive top-tier customer list with representation from the largest money center banks, government agencies at all levels and major financial services companies.

2. Customer B Key Requirements

Customer B operates two large mainframe data centers separated by over 1,000 miles. The customers technical support infrastructure provides service for retail and wholesale brokerage, securities trading, mutual fund management, compliance, and accounting applications. Transactions are driven from Internet-based website traffic, internal sites, call centers and elsewhere, imposing especially demanding customer service requirements. Total 100% availability at all times is essential for these critical business processes. High Availability. A key requirement for Customer B is to use the remote site copy of critical VSAM files to insure continuous high availability. If, for any reason, the primary site is unavailable, or is experiencing a performance-related problem, transactions are automatically routed to the other site. Customer B is a particularly

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sophisticated user of E-Net solutions, and has invested in hardware, communications and software resources to build a resilient infrastructure for its most critical applications. Real-Time Protection. Using E-Nets solutions, VSAM file update activity is acquired in real time from CICS journals and logs. These journals and logs are managed on behalf of CICS Transaction Server by a z/OS component known as the System Logger. RRDF uses standard System Logger interfaces to efficiently browse selected logstreams and transmit this data to a remote site over a thousand miles away Peer-to-Peer Requirement. Since transactions can be routed to either data center for processing, replication needs to occur on a sub-second basis. RRDF and Log Apply for CICS/VSAM have been configured for full peer-to-peer replication. Updates at one site are immediately propagated to the other site, and vice versa. RRDF and Log Apply for CICS/VSAM automatically filter internally-generated updates avoiding the possibility of recursive updates between the two sites. Customization. Customer Bs VSAM application utilize many special CICS features, and the key structures for their VSAM files are highly complex. RRDF and Log Apply for CICS/VSAM have the ability to cater to these special requirements using special exits and tables. Disaster Recovery. The solutions deployed for high availability are obviously useful for disaster recovery as well. In an unscheduled outage scenario, Customer B automatically routes all transactions to the surviving site. Business applications experience no degradation in responsiveness or availability. Why not use hardware-based disk mirroring? Although Customer B considered hardware mirroring solutions, they chose E-Net solutions for the following three major reasons: Distance The distance between sites is sufficiently large to introduce a perceptible performance penalty with hardware mirroring. RRDF, by contrast, uses asynchronous buffering so that production site database performance is never affected by the remote redundancy solution. Cost The cost of multiple high-bandwidth links (required by hardware mirroring) and associated communications equipment is unacceptably high over the distances involved. By contrast, RRDF requires less than 10% of the bandwidth (compared with disk mirroring) to accommodate Customer Bs aggregate log volume. Since log data is normally transmitted in both directions between the sites, the network investment is further leveraged. Manageability Hardware mirroring does not permit the peer-to-peer multi-site update infrastructure required for Customer Bs most critical CICS/VSAM applications.

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3. High Availability Solution Real-Time Peer-to-Peer Replication

The following graphic shows how Customer B uses E-Net replication solutions to manage a fully real-time peer-to-peer environment for their most critical CICS/VSAM applications. Site A and Site B are separated by a distance in excess of 1,000 miles. Each data center has fully state-of-the-art power, air conditioning and security systems in place. RRDF uses redundant dedicated communications circuits. In the graphic, the components labeled RRDF Send represents the RRDF send region and related processes, which are responsible for acquiring journal/log data from the System Logger in real time. The components labeled RRDF Recv/RTR/Apply represent the remote/target site processes which include the RRDF receive region, realtime reformat (RTR) and Log Apply for CICS/VSAM. Customer B runs literally dozens of production CICS regions, not just two as illustrated. A given RRDF configuration can support multiple CICS regions. Regions are grouped together for reasons of operational management or throughput and performance.

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Transaction Volume. Transaction volumes for some of Customer Bs applications are incredibly high: thousands of transactions per second for the largest application VSAM files. For high-volume applications, the customer typically routes update transactions to one site, and read-only/browse transaction can run at either site. During the course of an online day, transaction volume may surge unexpectedly, placing extraordinary demands on the entire application infrastructure. E-Net has worked closely with Customer B to insure that real-time remote replication achieves latency objectives during these surge episodes. Performance. Customer Bs capacity planning team is intensely focused on performance. Overhead for managing the replication solution is estimated at less than 5% of the overhead of the application and CICS regions. Operational Monitoring. Customer B monitors the status of replication at all times to insure that end-to-end latency is within the target range. E-Net solutions provide status screens and control panels permitting Customer Bs operations personnel to quickly view status and make adjustments as needed. Further, E-Net software produces appropriate messages suitable for use with major automated operations software packages.

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