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Customer Profile SURVEY QUESTIONNAIRE

FOR
AWARENESS TOWARDS MUTUAL FUND INDUSTRY

Sir/Ma’am,
This questionnaire is meant for educational purposes only.
The information provided by you; will be kept secure and confidential.

NAME- __________________________________________________
AGE- ___________ GENDER-_________
OCCUPATION-_______________________________________
SECTOR OF OPERATION-_____________________________

YOUR OPTIONS HERE

Q1.you are a-
a) Undergraduate.
b) Graduate.
c) Post graduate.
d) Professional degree holder.

5 .Which income range annually do you fall into?

a) Between 150,000 to 250,000 b) Between 250,001 to 350,000


b) Between 350,001 to 450,000 d) Between 450,001 to 550,000

e) Between 550,001 to 650,000 f) More than 650,000

1. Normally, what percentage of your monthly household income could be available for
investment or savings?

a) Between 5% to 10% b) Between 11% to 15%

c) Between 16% to 20% d) Between 21% to 25%

e) More than 25%

2. What do you take most into consideration while making an investment decision?

a) Family’s opinion b) Friend’s advice

c) Broker’s advice d) All above Q7.)


3 - How often do you invest-?
a) 1-3 times in a year.
b)4-5 times in a year.
c) More than 6 time a year.
d)I am not investing currently but I plan to do it later.
e)None of these (I DON’T AND I WON’T!!)
3. Which of the following option is your objective of having an investment? Use 1 to 5 point rating
scale to rank the items where 1 is not important,2 is important, 3 is somewhat important,4 is very
important and 5 is most important.

a) Tax savings{ } b) Long term capital gain{ } c) To guard against inflation{ }

d) To supplement your income { }

e) Any other________________________{ }

4. Please select the type of security with which you have had the most investment
experience?

a) Government securities b) Stocks of older, established companies

c) Corporate fixed income securities d) Stocks of newer, growing companies

e) Mutual funds f) Any other _____________________________


Q9.) How do you come to know about different investment
schemes offered?
a) Newspaper and internet.
b)Television and radio.
c) Hoardings on street and bus stops.
d)Through sales-reps and agents.
5. Which of the following statements best describes your overall approach to investing as a
means of achieving your goals?

a) Having a relative level of stability in my overall investment portfolio.

a) Moderately increasing my investment value while minimizing potential for loss of


principal.

b) Pursue investment growth, accepting moderate to high levels of risk and principal
fluctuation.

c) Seek maximum long-term returns, accepting maximum risk with principal


fluctuation.

6. Using 1 to 5 point rating scale where 1 being the least risk and 5 being the maximum risk,
rank the following items on the basis of risk factor involved in these investment options
as per your overall knowledge of the items?

a) Government securities { } b) Corporate fixed income security {


}

c) Shares { } d) Mutual funds{ } e)LIC { } f)Gold g) Real


state

7. What kind of risk generally do you expect before making an investment decision?

a) Uncertainty of return b) loss of principal

c) Risk of default d) any other____________________


8. What do you consider most while investing in the shares of a particular company?

a) Market price of the shares b) Dividend policy of the company

b) Future prospects of the company d) Goodwill of the company

e) Price earning ratio e) Any other_____________________

9. What kind of risk do you perceive while investing in the shares?

a) Uncertainty of dividend b) Fear of being wound up of company

Slump in stock market d) Any other______________________


Q12.) If a particular investment FAILS to give the expected returns-
a) you will pull off from it and stop further investing.
b)You will wait for a few weeks (2-5); if the investment resumes-I will
continue, else sell off.
c) Wait for a few months or an year before stepping out.
d)Switch over to a new scheme right away.

c)

10. Do you have investment in mutual funds?

a) Yes b) No

Q8.) Name any three MUTUAL FUND SCHEMES you have heard of
lately-
a)_______________________________________
b)_______________________________________
c)_______________________________________

11. On 1-5 point rating scale, where 1 being the least knowledge and 5 being the full
knowledge of mutual funds, mark your overall knowledge about the Mutual funds.

a) 1 b) 2 c) 3 d) 4 e) 5

12. Using 1 to 5 point scale, where 1 being the least preferred option and 5 being the most
preferred option, ranks the following items as preferred investment means?

a) Government security{ } b) Corporate fixed income security { }

c) Shares { } d) Mutual funds{ } e) LIC { } f)Gold g)Real state

Q14.) How do you plan to invest in today’s market scenario-?


a) This is the best time.
b)I would not dare!!
c) I will do it only if it is absolutely necessary,
d)I don’t know… need advice.

Q13) what was the result of past investments (IF ANY)-


a) Great results.
b)Moderate but acceptable.
C ) Disappointed

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