Phoenix Frazier- QA for Mobile/Desktop Applications and Product Management Specialist 310.686.4679 shina05@gmail.

com

PROFESSIONAL SKILLSET
Mobile testing iOS & Android all versions, Jira, Basecamp, FogBugz, Buddy Media: Publishing Platform, WordPress, FBML, Kanban, Scrum, SQL, Braintree, Rest/Soap Testing, YSlow, PageSpeed, SauceLabs (Selenium), MS Office, Visio, SnagIt, Google Analytics, Google AdWords, ACT!, Quickbase, Test Flight, Eclipse, Xcode, RedMine, Research, Product Management, Usability, SaaS and Ecommerce platform testing, Black-box (manual testing) , Run automation tests in the cloud, Offshore management, Requirements Gathering CAREER OBJECTIVE
I am seeking a opportunity that will allow for me to continue developing into a technical product evangelist. Utilizing my product knowledge and technical skills I want a position that not only challenges me, but allows me to help mold the product into a thriving, robust site/app, where members return time and time again. *I have taken short-term consulting positions in the past while I was traveling the world and caring for my grandmother, hence some of them are listed as consultant/freelance*

PROFESSIONAL EXPERIENCE Currently consulting for various small clients Mobileroadie.com

Senior QA; Manager (Consultant)

05/12-11/12

Hired to create QA processes for testing mobile apps, mobile web, and desktop, institute best practices, hire a team, increase quality of code! Moved PHP team from waterfall to agile Switched bug tracker from Redmine to Jira Initiated SCRUM practices such as stand-up, team leads, release notes, burndown boards Acted as scrum master Created bug smash parties to increase bug count awareness, and evoke good morale about fixing them as a team Acted as liaison between Support and Dev by screening all issues reported, conducting preliminary testing on them, and then delegating them to team leads for the appropriate platform (Android, PHP, iOS)

Hautelook.com

Senior QA Engineer; Lead (Consultant)

12/11-05/12

1st hire for Kanban sprint track Trained a offshore team in Kanban methodology Conducted blacbox, performance, regression, and UAT Developed a test suite system to document changes

Opensky.com

Lead QA Engineer (Consultant)

05/11-12/11

1st hire for the QA department Created processes and instituted best practices for QA using Agile methods Blackbox testing for all releases on a bi-weekly sprint Hire, manage, and train QA talent

Buddy Media

Q.A. Engineer/Product Manager (promoted to Web Product Manager)

10/10-05/11

Developed and implemented a system by which to author and maintain test suites Sole contributor and editor to technical portion of internal training documents, whitepapers Perform quality assurance by validating functionality, performance, and visual business requirements

Gilt.com (Gilt Groupe)

QA Analyst

08/09-6/10

Build and execute test scripts using knowledge of standard validation techniques and quality standards. Load, regression, front-end, and back-end testing in a Agile environment Participate in test case development, manual testing, and validation of all applications using knowledge of documentation reviews and requirements analysis (including Iphone App) Track, monitor, prioritize bugs, and supply development staff with feedback and information required to correct issues and problems.

UPworld.com

Web Community Marketing Manager (consultant)

04/09-08/09

Engage, develop, and maintain online community of 15,000 members Create marketing initiatives, forge ad partnerships, event planning Create and Manage bloggers who contribute content to the site

Netseer Technology Ad Keyword & Categorization Editor (consultant)

Perform research on keyword categorization groups Perform QA on ad keywords Edit keyword & categorization entries in database

09/08-1/09

Skispace/Mtdn.com

Social Media Analyst/Community Manager

08/ 05-08/ 08

Oversee 2 niche market social networking sites (skiing and social cause giving) Create business requirements, wire-frames, workflows, and other technical documents, perform QA Research and develop content (videos, photos, contests, forums, etc.) Conduct competitive analysis on other sites. Communicate with users about issues, promote a safe, fun, engaging site for several demographics Track trends, growth, etc. through blogs, articles, social studies, and other social media platforms

Tablet Hotels.Com

Jr. Project Manager

08/ 03 08/05

Write online copy and newsletters for luxury web travel site, create sweepstakes Research competitors and compile reports on findings Meet tight deadlines, use proprietary software to enter copy

EDUCATION:

M.A. Educational Technology- Pepperdine University B.A. Journalism- Cal State University