VELAMMAL INSTITUTE OF TECHNOLOGY DEPARTMENT OF MANAGEMENT STUDIES QUESTION BANK SUBJECT : MANAGERIAL BEHAVIOUR AND EFFECTIVENESS SUB CODE:BA9263

PREPARED BY: SEMESTER:III

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

UNIT I PART-A What are the characteristics of Managerial Jobs? What do you mean by Managerial task? What is Goal setting? What is planning? What is organizing? What is Staffing? What is leading? What is meant by Controlling? Define Model. What is meant by Entrepreneurial Autocracy? What is meant by Bureaucracy? What is Matrix organization? What is meant by Clover Leaf model? What are the characteristics of Time? What is Interpersonal role? What is meant by Information processing role? What is meant by Decision making role? What is meant by Effective behavior? What is meant by Ineffective behavior? PART-B Explain the commonly defined managerial roles. Discuss the foundation competencies for individual & managerial effectiveness. Discuss how management functions differ with different levels? Success of a manager lays in the realization of people philosophy or organization Discuss? Explain the difference between leader & manager. Differentiate the effective & ineffective managerial job behavior with suitable examples. What are the different dimensions of managerial jobs? Explain the functions of managerial tasks. Explain Organization structure & basic types of organizational structure Explain Functional & level differences in managerial job behavior.

UNIT II PART-A 1. What are the characteristics of high achievers? 2. What is Assessment centre? 3. Define In-basket exercises. 4. Define Business games. 5. Define Leaderless group discussion. 6. Define Job. 7. What do you mean by Recruitment? 8. What is meant by Employee referrals in recruitment? 9. What is meant by a Group? 10. What is meant by Selection? 11. What is Job specification?

12. 13. 14. 15. 16. 17. 18. 19. 20.

What is Job enrichment? Define Rewards What is financial & Non-financial motivation? Define Performance appraisal. What is meant by a Balanced score card? Define Career. What is MBO? Explain the concept of BARS. What are Intrinsic & Extrinsic rewards?

PART-B 1. Explain Career stages & Career planning for individuals. 2. Why are managers reluctant to give performance feedbacks to employees? 3. Explain the role of Creativity in managerial effectiveness? 4. List out the different factors to measure the Managerial effectiveness of a personal manager. 5. Informal group creates an expected change in the organizational process - Discuss. 6. Explain Traditional & Modern method of performance appraisal. 7. Explain any two theories of Motivation. 8. Explain Balance Score card & the 4 kinds of measuring BSC. 9. Explain Recruitment & Selection process in detail. 10. Explain Career management & its stages. UNIT III PART-A 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. What is meant by Person approach? What is meant by Process approach? Define Product approach. Define Managerial Effectiveness. What is Structural approach? What is Behavioral approach? Define Personal effectiveness approach. What do you mean by Objectives? What is meant by Career development? List out any 2 characters for an effective manager. Mention any 2 effective behaviors for managerial decision making process. What are the techniques to maintain an effective management? Define Managerial efficiency. What are the difficulties in measuring effectiveness? What are the effectiveness standards? What needs changing in organization? What is Organizations philosophy? How can you improve your Superiors effectiveness? What are the duties of Effective manager? What are the important behaviors of a Successful manager? 1. When can a manager be called an optimizer? 2. Write four self-assessment questions for increasing managerial effectiveness. 3. List out the core skills required to perform as an efficient manager? 4. What is strategic thinking? 5. Briefly explain the criteria based on which managers performance can be measured.

26. PART-B 27. Explain the Person, Process & Product approaches. 28. Explain the characteristics of a successful Effective manager.

29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44.

Explain the general criteria of managerial effectiveness. Explain the techniques of an effective management. Explain the factors that affect the Managerial effectiveness. Explain the approaches to Managerial effectiveness. How do you measure Managerial effectiveness? Explain. Explain how an effective manager can be an optimizer. List out the different factors to measure the Managerial effectiveness of a personal manager? Differentiate a Government organization with a Private organization in managerial effectiveness. Explain the steps required to enhance managerial effectiveness in government set-up. 1. Explain the person, process, product approach of measuring managerial 2. effectiveness. 3. How does managerial grid model help managers in identifying their current leadership styles and subsequently develop the most desirable style. 4. Explain the role of stress management in the management of managerial effectiveness. 5. Explain in detail the various skills required for a manager to perform in a competition driven business environment. UNIT IV PART-A

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29.

What do you mean by Organizational process? What is meant by decision making? What is meant by Power? What is Conflict management? What is Inter-group relationship? What is Organizational learning? What is an Organization? State any 4 functions of Organization. What is Organization climate? Define Structural approach. Define Subjective approach. Define Synthetic approach. Define Leadership. Mention the styles of Leadership. What is Competition? What is meant by Trait theory? What is Grid training? What is meant by Managerial styles? Define Formal organization. Define informal organization. Define organization. Why is organization considered important? List out the various steps involved in organizational process What is organizational climate? List out the various dimensions of organizational climate. List out the characteristics of leadership. How is transformational leader different from a transactional leader? How are norms and group cohesion related to performance? 10.What are the factors that influence the competitiveness of the firm? PART-B 1. Explain Organization process in detail. 2. Explain Organization climate with suitable examples. 3. Explain the factors that affects Organizational climate. 4. Explain the approaches of Organizational climate. 5. Explain Leadership & its styles. 6. Explain the differences between a Leader & a Manager. 7. Explain the characteristics of an effective leader.

8.

Explain how to manage competitions successfully. UNIT V PART-A

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33.

What is Negotiation? What is Open negotiation? Define Explore negotiation. What is Propose negotiation? What is Bargain negotiation? What is Close negotiation? What is Self-development? Give any 2 reasons for why Self-development is important. What is meant by Flatter organization structure? What is Open learning? What is Action learning? What is accelerated learning? What is Distance learning? What is Self-managed learning? Define Technical skills. Define Human skills. Define Conceptual skills. Define Perceptual skills. What is Knowledge management? Define Creativity. What is E-business? Define corporate culture. How does self management skills enable managers to plan and achieve goals? Define the term negotiation. What are the pre-conditions for negotiations? What is the role of consultant in negotiation? What is knowledge management? How does an organization record the knowledge and expertise of its employees and make that information easily accessible? How is tacit knowledge different from explicit knowledge? How is manager creativity different from innovation? Who can be called a creative manager? Briefly explain synectics PART-B 1. Explain Negotiation, its styles & its structure in detail. 2. Explain the importance of Self-development. 3. Explain the approaches of Self-development process. 4. Explain the phases of Self-development process. 5. Explain Knowledge management process in detail. 6. Explain the importance of Knowledge management in organization. 7. Define Creativity & explain how to enhance creative thinking. 8. Explain the stages of negotiation. 9. Define Competitive advantage & explain its importance in an organization. 10. Explain the factors that will enhance the Creative intelligence of the executives. 11. In todays dynamic and uncertain environment , managers need to be capable of managing both personal and professional life. Comment. 12. Explain the role of creativity in managerial effectiveness. 13. Explain the process and isues involved in negotiation. 14. Explain in detail the various negotiation strategies. 15. Explain the five phases of knowledge creation in organizations