Vanessa C.

Hayden
377 Metropolitan Avenue
Roslindale, MA 02131
617.333.9441 // 617.512.2455 (cell)
vanessa.hayden@gmail.com
www.vanessahaydeninc.com

Summary
Senior/lead level SAS programmer with almost 15 years of experience in biotech/health care, the financial
industry and institutional research/program evaluation. Detail oriented, data savvy, and with a fast ramp-up
time on new projects. Experience with SAS versions 6 through 8, including SAS/STAT, SQL, and advanced
macro programming, on Windows, unix, VAX and IBM mainframes, and remote NT client-server.
Professional Experience

SENIOR STATISTICAL PROGRAMMER/ANALYST-CONTRACTOR (July 2005 - current)

Correlation Research, Inc., Needham, MA
nRun statistical analyses and create graphs using SAS and Excel.
nCreate analytic database.

SENIOR STATISTICAL PROGRAMMER/ANALYST-CONTRACTOR (July 2002 – current)

Serono, Inc., Biostatistics and Statistical Programming, Rockland, MA
nProgram or validate derived data sets, statistical tables, listings, and figures for Phase II and Phase II clinical
trials, preparation for an FDA advisory committee, and ad hoc analyses.
nPrepare datasets and documentation for electronic submission to the FDA.
nExtract data from Oracle and attach metadata (labels, formats) to SAS datasets.
nLead team of three programmers working on ad hoc analyses for publication. Work with statistician and
medical doctor to ensure outputs meet analytical needs and are turned around quickly.
nIdentify problems with source data that could affect results and follow through to ensure corrections.
nTrouble-shoot and repair departmental programming tools; conduct user acceptance testing for new tools.
nDesign standard derived dataset structures and standard specifications for raw data listings for global teams.
nWrite documentation for standard derived datasets and raw data listings. Train local users on standard raw
data listings template.

DIRECTOR (July 2001- June 2002)

SENIOR PROJECT MANAGER (November 2000 – June 2001, promoted 01July)
Fidelity Investments, Boston, MA
nSupported a custom marketing analysis application built in unix scripts and SAS code. Evaluated
enhancement requests for feasibility and downstream impacts. Programmed and/or oversaw system
enhancements.
nConducted unit, systems integration, and user acceptance testing, with written summaries of test results.
nProvided first-line support in SAS, business application, and data issues to marketing analysts doing ad hoc
analyses.
nAnalyzed internal data sources to understand discrepancies and determine the most accurate extraction
process for financial data.
nPrepared system documentation and train marketing analysts in system infrastructure.
nSupervised database analyst and independent contractors.

Vanessa C. Hayden vanessa.hayden@gmail.com

SENIOR PROGRAMMER/ANALYST (December 1999 – October 2000)
Policy Analysis, Inc., Brookline, MA
nConducted statistical and economic analyses on clinical trial data, large claims databases, and federal health
surveys.
nReplaced a labor-intensive manual process by identifying an external data source and programming
appropriate data analyses.
nDesigned and programmed data entry systems using MS-Access/Visual Basic.
nTrained junior staff in SAS, database design, and basic statistical analyses.

BUSINESS ANALYST (July 1999 – December 1999)

Triad Financial Corporation: Risk Management, Huntington Beach, CA
nRebuilt source data to improve validity of portfolio and loan application reporting as a prototype for a new
data warehouse.
nIdentified and corrected critical data flaws in data extracts used for scorecard validation.
nDebugged and rebuilt system reports.
nIdentified and documented critical bug in loan processing software.

NATIONAL DATABASE MANAGER, A.V.P. (July 1998 – June 1999)

DATABASE ANALYST (January 1997 – June 1998, promoted 01July)
Bank One Corporation: National Credit Services Administration, Phoenix, AZ
nManaged team of 5 programmer/analysts. Trained/supported entire department staff with SAS programming.
nConducted ad hoc analyses and wrote performance/productivity reports for Credit Administration.
nCreated portable executive reporting system using SAS/EIS, with remote data update capability.
nDeveloped and maintained data warehouse for daily loan application data, with data audits and scrubs to
improve data validity and consistency in reporting.
nCreated system to automatically update reports on IntraNet reporting site after nightly data loads. Automated
other systems and procedures to reduce processing time and reduce need for highly trained programmers.

INFORMATION ANALYST (January 1996 – January 1997)

Bank One, Arizona: Consumer Lending Risk Management, Phoenix, AZ
n Modified and updated profitability models for pricing loans. Evaluated assumptions and methodology for
new risk-based pricing models proposed by Retail Group.
n Improved departmental efficiency and productivity by converting reporting to SAS software.
nTrained other analysts in SAS programming and oversaw their programming projects.
n Researched monthly trends and wrote executive summaries for loan portfolio reviews.
nConducted ad hoc analyses on consumer lending policy issues; wrote summary reports.

EVALUATOR/POLICY ANALYST (February 1995 – January 1996)

State of Arizona: Office of the Auditor General, Phoenix, AZ
n Conducted first year evaluation of state-funded program for at risk families; wrote annual report.

SENIOR RESEARCH SPECIALIST (February 1993 – February 1995)

GRADUATE RESEARCH ASSOCIATE (September 1992 – February 1993)
University of Arizona: Center for Research on Undergraduate Education, Tucson, AZ
n Conducted research to support institutional planning and assess undergraduate education/experiences.
Conducted statistical analyses with SAS/STAT.
nWrote research reports and newsletters.
nSupervised student research assistants. Trained/assisted other staff in SAS programming.

GRADUATE RESEARCH/TEACHING ASSISTANT (August 1989 – September 1992)

University of Arizona: Department of Psychology and Department of Management & Policy, Tucson, AZ

Vanessa C. Hayden vanessa.hayden@gmail.com

n Served as Project Coordinator for a multi-site NIMH program evaluation research grant.
nCoordinated data collection for evaluation of prevention program in grammar schools.
nConducted ad hoc analyses for graduate advisor.
nEdited local research journal, the EGAD Quarterly.
n Managed database for Psychology Department subject pool.

Publications and Presentations

Hayden, V. C. (2005). Uses and Abuses of the RETAIN Statement. Paper presented at the quarterly meeting of
the Boston Area SAS Users Group, Boston, MA (June 2005).
Hayden, V. C. (2002). Unit-of-Analysis Programming. Paper presented at the annual meeting of the SAS
Users Group International, Orlando, FL (received honorable mention in Data Warehousing category) and
at the annual meeting of the Pharmaceutical SAS Users Group, Boston, MA (2001).
Hayden, V. C. (2002). Bulletproofing Your SAS Results. Paper presented at the and the annual meeting of the
SAS Users Group International, Orlando, FL and at Northeastern SAS Users Group, Philadelphia, PA
(2000).
Sonis, S. T., Oster, G., Fuchs, H., Bellm, L., Williamson, Z., Bradford, W. Z., Edelsberg, J., Hayden, V., Eilers, J.,
Epstein, J. B., LeVeque, F. G., Miller, C., Peterson, D. E., Schubert, M. M., Frederik, K.L., Spijkervet, M.H.
(2001). Oral mucositis and the clinical and economic outcomes of blood and marrow transplantation,
Journal of Clinical Oncology, 19(8) 2201-2205,
Hayden, V. C. (1994, November). A factor analytic study of measurement models used in the study of
undergraduate retention. Paper presented at the annual meeting of the American Evaluation Association,
Boston, MA.
Hayden, V. C., Scott, A., Kroc, R. J., Hull, P. S., & Titus, R. M. (1993, May). Assessing undergraduate
education: Why students drop out. Paper presented at the annual meeting of the Canadian Evaluation
Society, Banff, Canada.
Hayden, V. C. (1992). Hedges workshop on meta-analysis: Fixed effects versus random effects models. EGAD
Quarterly, 1, 22-23.
Jacobs, W. J., Nadel, L., & Hayden, V. C. (1992). Anxiety disorders. In D. Stein & J. Young (Eds.), Cognitive
Science and Clinical Disorders (pp. 211-233). San Diego: Academic Press.
Hayden, V. C., & Sechrest, L. (1990, October). Methodological problems in the evaluation of drug prevention
programs in the public education system. Paper presented at the annual meeting of the American Evaluation
Association, Washington, D.C.

Computer Proficiencies
n Database and Reporting Tools: QMF, SQL, Access, Approach, dBase, Quattro, Paradox, Crystal Reports
n Statistical Analysis: SAS Base, STAT with extensive macro programming
n Applications Development: SAS/EIS, SAS/AF, Lotus Approach, VB, unix scripts

Professional Associations
Independent Computer Consultants Association (ICCA), 2002-present
Boston Area SAS Users Group (BASUG) Steering Committee, 2003-present (current SAS liaison officer)

Education
M.A., Psychology, University of Arizona, 1994
Major in Clinical Psychology; Minor in Program Evaluation/Research Methodology

B.S., Psychology, University of Connecticut, 1989, Summa Cum Laude

Excellent references are available upon request.

Vanessa C. Hayden vanessa.hayden@gmail.com