MAHAMAYA TECHNICAL UNIVERSITY, NOIDA

Syllabus for SECOND YEAR Of MASTER OF BUSINESS ADMINISTRATION (Tourism Management)

(Effective from the Session: 2013-14)

S. Code N.

TM-301 1 TM-302 2 3

MASTER OF BUSINESS ADMINISTRATION (Tourism Management) Study and Evaluation Scheme SEMESTER- III Period Evaluation s Scheme Subject Total L T P Sessional End Sem CT AT+ TOT P Th P TA Entrepreneurship in Tourism 3 1 0 30 20 50 - 100 150 Tourist Transport Management 3 3 1 1 0 30 0 30 20 20 50 50 100 100 150 150

Credits

4 4 4

TM - 303 Tourism BehaviourTheory & Practice TM - 304 Tourism Policy, Planning & Development TM - 305 Geography & International Tourism TM - 306 Management of Tour Packages

0 30

20

50

100 -

150

0 30

20

50

100 -

150

0 30

20

50

100 -

150

TM-307

Summer Training Project

4 -

100 100

AU-301/ Human Values AU-401 and Professional Ethics

0 10

10

80

100

Com. Audit Course

Total20

07 04

1000

26

L: Lecture T: Tutorial P: Practical/Project CT: Class Test TA: Teacher Assessment Th: Theory TOT: Total TA =10 (5 for teacher assessment plus 5 for attendance) TA =20 (10 for teacher assessment plus 10 for attendance)

MASTER OF BUSINESS ADMINISTRATION (Tourism Management) Study and Evaluation Scheme SEMESTER- IV S.N. Code Subject Evaluation Periods Scheme Total Credits L T P Sessional End Sem CT AT+TA TOT P Th P 3 1 0 30 20 50 - 100 150 4 3 1 0 30 20 50 - 100 150 4

1 2

TM-401 TM-402

Strategic Management Corporate Governance & Business Law

TM - 403

Airlines Ticketing

1 0 30 20

50

- 100 -

150

TM - 404

Cargo Management

1 0 30 20

50

- 100 -

150

TM - 405

Hospitality Management

1 0 30 20

50

- 100 -

150

TM - 406

Foreign Language (French)

1 0 30 20

50

- 100 -

150

TM -407 Dissertation Total

- - 4 18 6 4

- -

100 100 2 1000 26

L: Lecture T: Tutorial P: Practical/Project CT: Class Test TA: Teacher Assessment Th: Theory TOT: Total TA =10 (5 for teacher assessment plus 5 for attendance) TA =20 (10 for teacher assessment plus 10 for attendance)

TM 301-ENTREPRENEURSHIP IN TOURISM
Course Objective and Outcome: The purpose of this paper is to prepare a ground where the students view Entrepreneurship as a desirable and feasible career option. In particular the paper seeks to build the necessary competencies and motivation for a career in Entrepreneurship. UNIT I Entrepreneurship: Definition of Entrepreneur, Internal and External Factors. Functions of an Entrepreneur, Entrepreneurial motivation and Barriers, Classification of Entrepreneurship, Theory of Entrepreneurship, Concept of Entrepreneurship, Development of entrepreneurship; Culture, stages in entrepreneurial process. UNIT II Creativity and Entrepreneurial Plan: Idea Generation, Screening and Project Identification, Creative Performance, Feasibility Analysis: Economic, Marketing, Financial and technical; Project Planning: Evaluation, Monitoring and Control segmentation. Creative Problem Solving: Heuristics, Brainstorming, Synectics, Value Analysis, Innovation. UNIT III International Entrepreneurship Opportunities: The nature of international entrepreneurship, Importance of international business to the firm, International versus domestics; entrepreneurship, Stages of economic development. UNIT IV Institutional support for new ventures: Supporting Organizations: Incentives and facilities. Financial Institutions and Small scale Industries, Govt. Policies for SSIs. UNIT V Family and Non Family Entrepreneur: Role of Professionals. Professionalism vs family entrepreneurs. Role of Woman entrepreneur. Venture Capital: Venture capital, Nature and Overview. Venture capital process, locating venture capitalists. SUGGESTED READINGS:1. 2. 3. 4. 5. 6. 7. Couger, C- Creativity and Innovation (IPP, 1999) Nina Jacob, - Creativity in Irganisations (Wheeler, 1998) Jonne & Ceserani- Innovation & Creativity (Crest) 2001. Bridge S et al-Understanding Enterprise: Enterpreneurship and Small Business (Palgrave, 2003). Holt- Entrepreneurship: New Venture Creation (Prentice-Hall) 1998. Hunger J D and Wheelen T L Strategic Management (Addison-Wesley, 1999). Dollinger M J Entrepreneurship (Prentice-Hall, 1999).

TM-302: TOURIST TRANSPORT MANAGEMENT

Course Objective and Outcome: The students will set practical knowledge relating to tourist transport operation. UNIT I Evolution of tourist transport system importance of transport in tourism. Making of passenger transportation: Patterns of demand for tourist transportation, characteristics of supply and marketing strategies. Transport mode selection methods. UNIT II International air transport regulations including freedoms of air, Functions ICAO, IATA, DGCA, AAI and Open Sky Policy in India. Indian aviation case studies of Air India, Jet Airlines, Sahara airlines and Air Deccan. Legal environment for air taxi operations, air charters in India. Forces likely to affect t the future of air transport industry. UNIT III Surface Transport System: Approved tourist transport operators, car hire companies including Rent-a-car and tour coach companies, Regional Transport Authority. Road transport documentation and insurance. Contract carriage, state carriage, all India permit, maxi cab, motor car etc. UNIT IV Rail transport system: Major Railway System of World (British Rail, Euro Rail, Japanese Rail and Amtrak Orient Express) and tourism, Tibetan Rail. Introduction to Indian Railways: Past, present, future. Types of rail tours available in India, Indrail pass, special schemes and packages available, major tourist trains (Palace on Wheels, Royal Orient, Fairy Queen, Deccan Odyssey and toy trains). GSAs abroad, facilities offered like rail Yatri nivas, tourist police and railway tourist guides (Kiosks and ORIS), IRCTC. UNIT V Water Transport System An overview. Cruise ships, ferries, hovercraft and boats. Terms used in water transport, operational and marketing strategies of Star Cruise, Ocean Odyssey, Queens Mary 2. Major water based leisure practices and their future in India.

SUGGESTED READINGS:1. Travel Industry 2. Transport for Tourism 3. Tourism System 4. Successful Tourism Management 5. Ministry of Tourist/Railways/Civil Aviation 6. Motor Vehicle Act

: Chunk Y. Gee : Stephen Page : Mill, R.C. and Morrison : P.N. Seth : Annual Report

TM-303: TOURISM BEHAVIOUR - THEORY & PRACTICE

Course Objective and Outcome: The module helps to understand the key dimensions, processes and influences upon tourist behaviors at the level of individual and the group in the context of Travel and tourism. UNIT I Understanding travel & Tourism Behaviour, Characteristics affecting consumer behaviour cultural factors, social factors, personal factors, psychological factors, group factors, models of consumer behaviour economic man, passive men, cognitive man, emotional man, black box model, high commitment & low commitment consumer behaviour. UNIT II Examination of tourist forms & types & there characteristics: - activities, interests & opinions of tourism market segment their buying decision behaviour. UNIT-III Buyer derision process need recognition, information search, evaluation of alternatives, purchase decision, post purchase behaviour. UNIT IV Tourist as am individual tourist behaviour, tourist perception, learning and attitudes concepts, process important theories and application of the concepts do tourist behaviour. UNIT V Specific consideration of host guest-interaction & their impact on physical, social & cultural environments, cross-cultural impacts. Management implication- consideration of the implications for tourism management, communication, promotion, tourist guide interactions.

SUGGESTED READINGS:1. 2. 3. 4. Mansfeld, Yoel & Pizam, Abraham, Consumer Behaviour in Travel & Tourism Pearce, L. Philip, Tourist Behaviour Themes & Conceptual Schemes Pearce, L. Philip, Tourist Behaviour & The Contemporary World Swarbrooke, J. & Susan, H., Consumer Behaviour in Tourism

TM-304: TOURISM POLICY, PLANNING & DEVELOPMENT

Course Objective and Outcome: The module will expose the students about the Tourism policy of India and of a few tourism states of the country. Unit I Introduction: Concept of Policy, Formulating tourism policy, Role of government, public and private sectors, Role of international multinational, state and local tourism organisations in carrying out tourism policies. Unit II Tourism Policy: Study of National Tourism Policy 1982 and 2002, National Action Plan on Tourism, 1992: Special Tourism Area Development Programme. The concept of National Tourism Board, National Committee on Tourism, Case study of tourism policies of a few states (Uttar Pradesh, Rajasthan, Kerala, Madhya Pradesh,). Investment opportunities and government policy for investment in hotel/tourism industry. Sources of funding. Unit III Understanding Tourism Planning: Conceptual meaning of Tourism Planning, Evolution of Tourism Planning, General Concepts of Planning, Levels and Types of Tourism Planning, Background Approach and planning scale.

Unit IV International Agreements: Chicago Convention, Warsaw Convention, Open Sky Policy, Bermuda Convention, Euro Agreement, Schengen Agreement Unit-V Public and Private sectors role in Tourism Development. Analysis of an individual Tourism Project (development of the Buddhist circuit)

Suggested Readings: 1. New Inskeep, Edward, Tourism Planning : An Integrated and Sustainable Development Approach ( 1991) VNR, New York. 2. Ashworth, G. J. (2000), The Tourist Historic City. Retrospect and Prospect of Managing the Heritage City, Pergamon, Oxford 3. Dept. of Tourism, GOI Investment Opportunities in Tourism (Brochure). 4. Sharma, J. K. (2000), Tourism Development. Design for ecological sustainability, Kaniska Publication, New Delhi.

TM-305: GEOGRAPHY & INTERNATIONAL TOURISM

Course Objective and Outcome: This course explores the basic components of geography in relation with tourism. UnitI Fundamentals of Geography, Importance of Geography in tourism, Climatic variations, climatic regions of world. Unit-II Study of maps, longitude & latitude, international date line, time variations, time difference. UnitIII Indian Geography, physical and political features of Indian subcontinents. Climatic conditions prevailing in India. Tourism attractions in different states and territories of India. UnitIV Political and physical features of world geography. Destinations in North America (United States of America: New York, Washington, Los Angeles, San Francisco, Orlando, Dallas. Canada: Ottawa, Montreal, Vancouver, Mexico). Central America (Costa Rica, Panama, Belize etc) Europe: France, Spain, Italy, United Kingdom, Moscow, Germany, Austria, Greece Switzerland, The Netherlands. Unit-V Africa: South Africa, Mauritius, Kenya.Middle East: Egypt, Morocco, Saudi Arabia, United Arab Emirates, Mecca-Madina. North & East Asia/ Pacific: China, Malaysia, Thailand, Singapore, Australia, Japan. South Asia : SAARC Countries.

Suggested Readings: 1. Hall, CM and Page, SJ. The Geography of Tourism and Recreation, Routledge. 2. Sinha, P.C. Tourism Geography, Anmol Publication 3. Dixit, M. Tourism Geography and Trends, Royal Publication 4. International Atlas, Penguin Publication and DK Publications

TM-306: MANAGEMENT OF TOUR PACKAGES

Course Objective and Outcome: This course objectives to explore the concepts of tourism products, tour package formulation etc. UNIT I Meaning, definition, development, types components and significance of tour packages with relation to tourists, destinations and tour companies, role and input of public and private sector tourism organizations in promotion of tour packaging business. UNIT II Tour Formulation Influencing factors, stages involved in tour formulation initial research (destination and market), itinerary development, negotiations, confidential tariff, costing & pricing marketing strategies. Brochure designing, Printing and distribution. UNIT III Defining the concept of tour cost, components of tour cost fixed and variable costs, direct and indirect tour cost. Factors affecting tour costs. Tour cost sheet meaning and significance, costing procedure for independent foreign tours (FITs) group inclusive tours and conference and convention packages. Calculation of tour pricing, pricing strategies. UNIT IV Tourists activities based on Mountains, Deserts, Forests and Wildlife, White Water, Marinas, Aero sport etc. and cultural and pilgrimage i.e. place of religions, historical archaeological, architectural and monumental significance, fairs and festivals, conference and conventions and special events, UNIT-V Case studies of Tour Packages offered by government & private sectors and Thomas Cook and SITA etc.

SUGGESTED READINGS:1. Negi, J.M.S., Tourism and Travel -Concepts and Principles, Gitanjali Publishing House, New Delhi, 1990. 2. Sevlam, M. Tourism Industry in India, Himalaya Publishing House, Mumbai. 3. Seth, P.N. Successful Tourism Planning and Management, Cross Section Publications 4. Foster, D.L., The Business of Travel Agency Operations & Administration, Mc Graw Hill, Singapore, 1990. 5. Holloway, J.C., The Business of Tourism, Mc Donald and Evans, Plymouth. 6. IATA Manual

MASTER OF BUSINESS ADMINISTRATION (Tourism Management) SEMESTER-IV TM 401: STRATEGIC MANAGEMENT

Course Objective and Outcome: This course is designed to integrate the knowledge gained by students in the functional area of management. It considers the dimension of top management decision situation, specifically taking into consideration the environment and its impact upon the future of the organizations, and the circumstances created by the strength and weakness of the organizations operations. The course is designed to help students to; understand the concept of strategy and strategic management process. Acquaint students with basic concepts and principles of strategic management, develop and prepare organizational strategies that will be effective for the current dynamic environment and likewise to impart the strategic management conceptual framework which will increase students skills and knowledge in identifying and describing organizations strategic posture and direction. Unit - I Nature of Strategic Management: Concept of Strategy; Vision Mission, Goals and Objectives;External Environmental Analysis; Analyzing Companies Resource in Competitive Position; Mintzbergs 5Ps of Strategy; Strategic Management Process, Corporate Governance . Unit - II Strategy Formulation: External Environmental Analysis; Analyzing Companies Resource in Competitive PositionConcept of Stretch, Leverage and Fit; Strategic Analysis and Choice,PortersFive Forces Model, Concept of Value Chain, Grand Strategies; Porters Generic Strategies; Strategies for Competing in Global Markets. Unit - III Corporate-Level Strategies: Diversification Strategies: Creating Corporate Value and the Issue ofRelatedness, Vertical Integration: Coordinating the Value Chain, The Growth of the Firm: InternalDevelopment, Mergers & Acquisitions, and Strategic Alliances Restructuring Strategies: Reducing the Scope of the Firm. Unit - IV Strategy Implementation : Structural Considerations and Organizational Design; Leadership and Corporate Culture; Unit - V Strategy Evaluation: Importance and Nature of Strategic Evaluation; Strategic and Operational Control, Need for Balanced Scorecard.

SUGGESTED READINGS : 1. Dess - Strategic Management Text and Cases. McGraw Hill 2. Johnson Exploring Corporate Strategy,7e, Pearson 3. Kazmi - Business Policy and Strategic Management,3e, McGraw Hill 4. N. Chandrashekharan Strategic Management, Oxford University Press 5. Wheelen & Hunger - Strategic Management and Business Policy,13e,Pearson

TM-402: Corporate Governance and Business Law

Course Objective and Outcome: The course is designed to increase the depth of your understanding of corporate governance issues. As corporate governance is a multi-disciplinary subject covering such topics as law, politics, management, finance, and economics you will find that the course will add to previous study of any of these disciplines. Unit - I Issues, need of corporate governance code, Code of Corporate Practices, Social Responsibility of Corporates, Corporate Social Reporting, Corporate Governance and the Role of Board (BOD),Corporate Governance System Worldwide, Corporate Disclosure and Investor Protection in India.The Indian Contract Act: Essentials of a valid contract, void agreements, performance of contracts, breach of contract and its remedies, Quasi Contracts Unit - II Moral Values and Ethics: Values Concepts, Types and Formation of Values, Ethics and Behaviour.Values of Indian Managers; Managerial Excellence through Human Values; Development of Ethics, Ethical Decision Making, Business Ethics- The Changing Environment and Stakeholder Management, Relevance of Ethics and Values in Business, Spiritual Values. Modern Business Ethics and Dilemmas, Overview of Corporate Social Responsibilities (CSR) and Sustainability. Unit - III The Sale of Goods Act: Contract of sale of goods, conditions and warranties, transfer of property, rights of an unpaid seller; the negotiable instruments act: nature and types; negotiation and assignment; holder in due course, dishonour and discharge of a negotiable instrument, arbitration Unit - IV The Companies Act, 1956: Nature and types of companies; formation; memorandum and articles of association; prospectus, shares and share capital, allotment of shares Unit - V Membership; borrowing powers; management and meetings; accounts and audit; compromise arrangements and reconstruction; prevention of oppression and mismanagement; winding up; Consumer Protection Act and Cyber Law; RTI Act 2005 : Purpose, Right to Information and Obligation of Public Authorities, Exemption from disclosure of information.

SUGGESTED READINGS : 1. A C Fernando Corporate Governance, 2e, Pearson 2. Albuquerque Legal Aspects of Business, Oxford university Press 3. Ghosh Business ethics and corporate governance,McGrawhill 4. Kumar- Corporate Governance, Oxford University Press 5. Mandal Ethics in business and corporate governance, 2e, McGrawHill 6. Pathak-Legal aspects of business,5e,Mcgrawhill 7. Ramaiyam, A., Guide to the Companies Act, Wadhwa, Nagpur 8. Sheth-Business Law, Pearson 9. Tulsian Business law, 2e,McGrawhill

TM-403: AIRLINES TICKETING

Course Objective and Outcome: This module is intended to prepare the students to enter a travel agency where he will be required to be well-versed with the modalities of air ticketing. UNIT I Aviation Geography: IATA areas, sub areas, sub regions, time calculation: GMT variation, concept of standard time and daylite saving time, calculator of elapsed time, flying time and ground time, Aviation Organisation: IATA & ICAO. UNIT II Air Transportation: Concept of Airlines, Domestic and international airlines in India, Private sector and government airlines, types of aircraft, the hub and spoke system, interline agreements, role of DGCA, critical remarks on air transport industry of India, policies, practices. UNIT III Understanding of various codes: ABC codes, looking up schedules, flight connections, transfer connection, looking TIM: - Passport, visa, special permits, customs formalities and currency regulations, health regulations and Airport tax, passenger needing special attention. Minimum connecting time, global indicator, NUC conversion factor, general rules (currency conversion table and rounding up of are, different modes of payments e.g. cash, credit card etc. UNIT IV Introduction to fare construction:- Definition and understanding of published fares, various types, normal, child one way, return, circles, excursion etc; commissions, discounts, MCO, PTA, HIP, BHC, looking up MPM, calculating TPM, determining the fare break-up point, surcharges, excess mileage table. UNIT-V Ticketing- Insurance of tickets, Normal, one way, return, round the world, excursion, circle trip, child etc. reissue of tickets.

SUGGESTED READINGS:1. ABC World wide Airways Guide (Red & Blue) 2. Air Tariff Book 1, World wide Fares. 3. Air Tariff Book 1, World wide Rules, IT Fares etc. 4. Air Tariff Book 1, World Wide Maximum Permitted Mileage 5. Travel Information Manual ( TIM ) 6. IATA Ticketing Hand Book. 7. Chand, Mohinder, Travel Agency Management

TM-404 CARGO MANAGEMENT

Course Objective and Outcome: This module is intended to prepare the students to enter in Cargo Handling agencies with well verse knowledge. Unit- I Cargo History, Concepts and Common terms used in Cargo handling, Rules governing acceptance of Cargo. Unit-II Cargo Rating- Familiarization of Cargo Tariffs. Rounding off of the weights/Dimensions/ currencies. Chargeable weight rating-Specific commodity rates, class rates, general cargo rates, valuation charges Unit- III Documentation: Air way bill, charges correction advice, irregularity report, cargo manifesto, cargo transfer Manifesto, documents concerning postal mails and diplomatic mails. Shippers declaration for dangerous goods. Unit- IV Handling- Cargo capacity of Air and Ships. Cargo needing special attention Unit- V Introduction to dangerous goods regulations. Some important Cargo companies.

Suggested Readings: 1. Air Cargo Tariff Manuals 2. IATA Live Animals Regulations Manuals 3. IATA Special Mail Manual. 4. 3 .Air Tariff Book 1, Worldwide Rules, IT Fares etc. 5. 4 .Air Tariff Book 1, Worldwide Maximum Permitted Mileage 6. 5. Travel Information Manual(TIM) 7. 6. IATA Ticketing Hand Book 8. 7. The Air Cargo Tariff ( TACT

TM-405: HOSPITALITY MANAGEMENT

Objectives and outcomes: The aim of the course is to provide elementary knowledge of tourism industry including transportation, hotel, destination and future scopes. UNIT I Hospitality Management/Industry: Introduction of the Hospitality Industry. Origin & Nature, Evolution and Growth of Hospitality Industry, Hospitality Industry in Todays Scenario, Importance of Hospitality Management, Training for Hospitality Management. UNIT II Tourism and Hospitality: Definition of Tourism, Evolution of Tourism Industry, Components of Tourism, Concept of Domestic & International Tourism, Basic Travel Regulation, Significance & Impacts of Tourism: Socio- Cultural, Economic & Environmental. Typologies of Tourism, Travel Motivators. Tourism products of India (Worlds Heritage Countries) UNIT III Hotel Management Overview of the Accommodation Industry, Hotel Organization Structure. Classification of Hotels, Departments of Hotel, Hotel Categories Star Rating, Types of Hotel Rooms, Plans & Rates. Front Office & its Co-ordination with Other Departments. Food & Beverages: Organization Chart of House keeping Departments, Responsibilities, Traits & Duties of House Keeping Staff, Knowledge of other Departments, Menu, The cover, Service Equipments: Linen, Furniture, Chinaware, Glassware, Tableware, Briefing, Banquets, Alcoholic & Non Alcoholic Beverages, Conference & Convention Management. UNIT IV Laws & Guidelines: Recognition of Travel Agency, Tour Operator and Travel Guide License & Permits required for Hotels National & International Organization: IATA, PATA, ICAO, WTO, UFTAA, FHRAI, TAAL. UNIT-V Marketing for Hospitality and Tourism: Service Characteristics Segmentation, Targeting and Positioning of Hospitality Industry, Marketing Mix and Marketing Strategies for Hospitality and Tourism.

Suggested Reading: 1. Stephen Ball, Jones Peter, Kirk David and Lockwood Andrew Hospitality Operations. A System Approach (Cengage Learning, 1st ED.) 2. James A BArdi Hotel Front Office Management (Wiley). 3. G. Raghubalan, Smritee Raghubalan Hotel House Keeping (Oxford University Press) 4. Sudhir Andrews Hotel House Keeping Training Manual (Tata Mc Graw Hill, 1st Ed.) 5. Negi Jagmohan Hotel and Tourism Laws (Frank Brothers) 6. Michael Flynn, Caroline Ritchie Public House and Beverage Management (Butterworth). 7. Lee-Ross Darren HRM in Tourism and Hospitality (Cengage Learning, 1st Ed.) 8. Kotler Philip, Bowen John and Makens James Marketing for Hospitality and Tourism (Pearson Education, 3rd Ed.)

TM-406: FOREIGN LANGUAGE (French)

Objectives and outcomes: The aim is to develop effective communication with greater emphasis on oral communication so that students can write and understand French Language most efficiently and effectively. Unit I Basic Elements of Grammar lay down in the prescribed text book: French Alphabets, Accents, Vowels, Phonetic Symbols, liaison and Nasal Sounds. Conjugation of Regular and Irregular Verbs: Both Present Tense and Past Tense Use of Definite and indefinite articles, Singular and Plural Nouns, Verbs, Personal Pronouns, Possessive Adjectives and Regular and Irregular Adjectives.Imperative Sentences. Unit -II Translation from French into English: One short simple French text based on the prescribed text book or from outside, to test the ability of the student to understand the text. Questions on text to be answered in French and English.

Unit III Grammar: Conjugation of Regular and Irregular Verbs (Future Tense)- avoir, etre, faire, lire, donner, voir, prendre, partir, entendre, aller etc. UNIT-IV Adverbs, Passe Simple, Imparfait, Future Proche. Change of Sentences from active voice to passive voice, Comparison of Adjectives, Conditional Tenses. Unit - V Written Comprehension: One short simple French text based on the prescribed text book or from outside to test the ability of the students to understand the text. Translation of French into English and English to French. Passage Explanation. Direct Indirect narration.

Suggested Readings: 1. Modern French Course ( Mathurin Dondo ) 2. Le francais et la vie - Vol. II ( G. Mauger / M. Brueziere ) 3. Le francais et la vie - Vol. I (G. Mauger / M. Brueziere ) 4. French Made Easy (Beginners-Contact): F. Makowosky (1-20 Lessons) + Audio Cassettes. 5. Teach Yourself- French: Dr. Kiran Chaudhary (1-15 Lessons with corresponding grammar and exercises) + Audio Cassettes. 6. Collins French Pocket Dictionary ( French- English ) (English French )