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Motivation
Getting the best from people, achieving results through individuals and teams,
maintaining consistent high performance, inspiring oneself and others into action – all
depend on the skills of motivation. Self-motivation can be as difficult as motivating
others and you cannot have one without the other.
The six motivating factors that lead to job satisfaction were identified by Herzberg
as being:
1 Achievement
• specific successes, such as the successful completion of a job, solutions to
problems, vindication and seeing the results of your work
2 Recognition
• any act of recognition, whether notice or praise (separating recognition and reward
from recognition with no reward)
3 Possibility of growth
• changes in job where professional growth potential is increased
4 Advancement
• changes which enhance position or status at work
5 Responsibility
• being given real responsibility, matched with necessary authority to discharge it
6 The work itself
• the actual doing of the job or phases of it.
The hygiene factors are those where people seek to avoid particular situations,
whereas the motivating factors are matched with people’s needs to achieve self-
actualisation or self-realisation. Satisfaction of the Herzberg motivators and
avoidance of problems with the hygiene factors can help you as a manager to assess
roles and jobs within your organisations to check what job-enrichment or
empowerment you ought to contemplate to improve performance and give
individuals greater job satisfaction.