UMTS BTS Fault Analysis

411-8111-556 Wireless Service Provider Solutions
UMTS
Fault Management UMTS BTS Fault Analysis
411-8111-556 02.08/EN Preliminary November 2006
Wireless Service Provider Solutions
UMTS
Fault Management UMTS BTS Fault Analysis
Document number: Document issue: Document status: Product release: Date: 411-8111-556 02.08/EN Preliminary UMTS V5.0 November 2006
Copyright 2004-2006 Nortel Networks, All Rights Reserved Originated in France NORTEL CONFIDENTIAL The information contained in this document is the property of Nortel. Except as specifically authorized in writing by Nortel, the holder of this document shall keep the information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use same for evaluation, operation and maintenance purposes only. The content of this document is provided for information purposes only and is subject to modification. It does not constitute any representation or warranty from Nortel as to the content or accuracy of the information contained herein, including but not limited to the suitability and performances of the product or its intended application. This is the Way. This is Nortel, Nortel, the Nortel logo, and the Globemark are trademarks of Nortel. All other trademarks are the property of their owners.
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Publication history
PUBLICATION HISTORY
SYSTEM RELEASE: UMTS V5.0 November 2006
Issue 02.08/EN Preliminary Update for OAM 5.0.0.6 / UA 4.2.6 (UMTS V5.0 Post-ChR Load)
October 2006
Issue 02.07/EN Draft Update for OAM 5.0.0.5 / UA 4.2.5 (UMTS V5.0 Post-ChR Load) Resolution of CR Q01451100
August 2006
Issue 02.06/EN Standard Update for Post-Channel Readiness Resolution of the following CRs: Q01385129 Q01424070
July 2006
Issue 02.05/EN Standard Update for Post-Channel Readiness Resolution of CR Q01385129
April 2006
Issue 02.04/EN Standard Update for Channel Readiness Resolution of the following CRs: Q01262671 (VF-IT:OAMv4.2.2 helpOnline for three BTS alarm missing) Q01268854 (RD_41-UMTS: BTS 18000: Document: Alarm "Battery on discharge" to remove from NTP) Q01279702 (4.1.2:BTS:DOC: HELP DESc. FOR ALARM TRM LOW RSSI is to be updated)
December 2005
Issue 02.03/EN Preliminary
Copyright 2004-2006 Nortel Networks
UMTS BTS Fault Analysis
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Update for Customer Readiness
September 2005
Issue 02.02/EN Preliminary Update after Internal Review
August 2005
Issue 02.01/EN Draft Update for RAN V4.2 Resolution of the following CRs: Q01179353 Q01168029
SYSTEM RELEASE: UMTS V4.1 June 2005

Issue 01.04/EN Preliminary Editorial update
March 2005
Issue 01.03/EN Preliminary Update for Customer Readiness Resolution of the following CRs: Q01074039 Q01077624 Q01078916 Q01077917
January 2005
Issue 01.02/EN Preliminary Update for Customer Readiness after internal review
December 2004
Issue 01.01/EN Draft Creation for RAN V4.1
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1 About this publication...................................................................................................................... ............. ........... 1 2 Roadmap to UTRAN Collection..................................................................................................................... ........... 5 3 What is new..................................................................................................................................................... ........... 8 4 How to use this publication........................................................................................................................... ........... 9 5 BTS alarms descriptions.................................................................................................................. ............. ......... 18 5.1 ANTENNA ACCESS ALARMS...................................................................................................... ............. ......... 19 5.1.1 Adapter Error on DDM VSWR DIV (VSWR LEVEL 2).......................................................................... ......... 20 5.1.2 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)....................................................................... ......... 22 5.1.3 Adapter Error on DDM VSWR DIV (VSWR LEVEL 3).......................................................................... ......... 24 5.1.4 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 1)....................................................................... ......... 26 5.1.5 Adapter Error on DDM VSWR DIV (VSWR LEVEL 1).......................................................................... ......... 28 5.1.6 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 2)....................................................................... ......... 30 5.1.7 Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED)............................................ ............. ......... 32 5.1.8 Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)............................................... ............. ......... 34 5.1.9 Equipment Malfunction on TMA TRIBAND (TMA FAILED)..................................................... ............. ......... 36 5.2 BOARD ALARMS ....................................................................................................................................... ......... 38 5.2.1 Adapter Error on CEM (INVALID SLOT POSITION)............................................................... ............. ......... 43 5.2.2 Adapter Error on XTRM (INVALID SLOT POSITION)............................................................. ............. ......... 44 5.2.3 Adapter Error on TRM (INVALID SLOT POSITION)............................................................... ............. ......... 45 5.2.4 Adapter Error on XTRM (INCORRECT FREQUENCY BAND)............................................................. ......... 46 5.2.5 Adapter Error on TRM (INCORRECT FREQUENCY BAND).................................................. ............. ......... 47 5.2.6 Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND)................... ............. ......... 49 5.2.7 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)................................................. ............. ......... 50 5.2.8 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 2)................................................. ............. ......... 51 5.2.9 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 1)................................................. ............. ......... 52 5.2.10 Adapter Error on OIM (INVALID SLOT POSITION).............................................................. ............. ......... 53 5.2.11 Communications Protocol Error on CEM (CCM-CEM LINK)................................................. ............. ......... 54 5.2.12 Communications Protocol Error on XTRM (CCM-TRM LINK)............................................... ............. ......... 56 5.2.13 Communications Protocol Error on TRM (CCM-TRM LINK)................................................. ............. ......... 57 5.2.14 Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM)....................................... ......... 59 5.2.15 Communications Protocol Error on CCM (ATM INTERNAL FAILURE).............................................. ......... 61 5.2.16 Communications Protocol Error on CCM (CCM-CCM LINK).............................................................. ......... 63 5.2.17 Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK).................. ............. ......... 65 5.2.18 Configuration Or Customization Error on CEM (NO CCP AVAILABLE)............................................. ......... 66 5.2.19 Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT)................ ............. ......... 68
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5.2.20 Equipment Malfunction on XTRM (I2C ACCESS FAILURE)................................................. ............. ......... 69 5.2.21 Equipment Malfunction on TRM (I2C ACCESS FAILURE)................................................... ............. ......... 70 5.2.22 Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE)....................................... ............. ......... 72 5.2.23 Equipment Malfunction on TRM (TX CHANNELIZER FAILURE)....................................................... ......... 73 5.2.24 Equipment Malfunction on CCM (SELF TEST FAILED)..................................................................... ......... 75 5.2.25 Equipment Malfunction on CEM (SELF TEST FAILED)........................................................ ............. ......... 77 5.2.26 Equipment Malfunction on XTRM (SELF TEST FAILED)................................................................... ......... 79 5.2.27 Equipment Malfunction on TRM (SELF TEST FAILED)........................................................ ............. ......... 80 5.2.28 Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)................................................ ............. ......... 82 5.2.29 Equipment Malfunction on CEM (RX FPGA FAILURE)...................................................................... ......... 84 5.2.30 Equipment Malfunction on CEM (TX FPGA FAILURE)......................................................... ............. ......... 86 5.2.31 Equipment Malfunction on CEM (CORREL FPGA FAILURE)............................................................ ......... 88 5.2.32 Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE)....................................... ............. ......... 90 5.2.33 Equipment Malfunction on TRM (RX CHANNELIZER FAILURE)......................................... ............. ......... 91 5.2.34 Equipment Malfunction on CCM (PLL OUT OF LOCK)...................................................................... ......... 93 5.2.35 Equipment Malfunction on XTRM (PLL OUT OF LOCK).................................................................... ......... 95 5.2.36 Equipment Malfunction on TRM (PLL OUT OF LOCK)......................................................... ............. ......... 96 5.2.37 Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE)..................... ............. ......... 98 5.2.38 Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE).............. ............. ......... 99 5.2.39 Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDE ............. ....... 100 SPECIFICATION).............................................................................................................................. 5.2.40 Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURER ............. ....... 101 DATA)................................................................................................................................................ 5.2.41 Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURER ............. ....... 102 DATA)................................................................................................................................................ 5.2.42 Equipment Malfunction on XTRM (TX PATH FAILURE)....................................................... ............. ....... 103 5.2.43 Equipment Malfunction on TRM (TX PATH FAILURE)....................................................................... ....... 104 5.2.44 Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED)............................................ ....... 106 5.2.45 Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE)................................. ............. ....... 108 5.2.46 Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE)................................. ............. ....... 110 5.2.47 Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE)............................... ............. ....... 112 5.2.48 Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE)............................................... ....... 113 5.2.49 Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 115 FILE SYSTEM).................................................................................................................................. 5.2.50 Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 117 FILE SYSTEM).................................................................................................................................. 5.2.51 Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 119 FILE SYSTEM).................................................................................................................................. 5.2.52 Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 120 FILE SYSTEM).................................................................................................................................. 5.2.53 Equipment Malfunction on CCM (MIM ACCESS FAILURE)............................................................... ....... 122
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5.2.54 Equipment Malfunction on CEM (MIM ACCESS FAILURE)............................................................... ....... 124 5.2.55 Equipment Malfunction on XTRM (MIM ACCESS FAILURE)............................................................. ....... 126 5.2.56 Equipment Malfunction on TRM (MIM ACCESS FAILURE).................................................. ............. ....... 127 5.2.57 Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA)............................................ ....... 129 5.2.58 Equipment Malfunction on TRM (INVALID MANUFACTURER DATA)................................. ............. ....... 130 5.2.59 Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA).................... ............. ....... 131 5.2.60 Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA).................................... ....... 132 5.2.61 Equipment Malfunction on CEM (PDCP FPGA FAILURE)................................................................. ....... 134 5.2.62 Equipment Malfunction on CEM (CRCP FAILURE).............................................................. ............. ....... 136 5.2.63 Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE)......................... ....... 138 5.2.64 Equipment Malfunction on XTRM (BBPD FPGA FAILURE)............................................................... ....... 140 5.2.65 Equipment Malfunction on XTRM (CORDIC FPGA FAILURE)............................................. ............. ....... 141 5.2.66 Equipment Malfunction on CEM (START ERROR)............................................................... ............. ....... 142 5.2.67 Equipment Malfunction on XTRM (START ERROR).......................................................................... ....... 144 5.2.68 Equipment Malfunction on DDM PAC (PA-TRM LINK)......................................................... ............. ....... 145 5.2.69 Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE).............................. ....... 146 5.2.70 Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION)........................... ....... 147 5.2.71 Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL)............................................ ....... 148 5.2.72 Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE)................... ............. ....... 149 5.2.73 Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWARE ............. ....... 150 REFERENCE IN ACTIVE FILE SYSTEM)........................................................................................ 5.2.74 Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESS ............. ....... 151 FAILURE).......................................................................................................................................... 5.2.75 Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE)........................................ ....... 152 5.2.76 Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED)..................................... ............. ....... 153 5.2.77 Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED)............................................... ....... 154 5.2.78 Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT).................................. ....... 155 5.2.79 Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD)................... ............. ....... 156 5.2.80 Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP)................... ............. ....... 157 5.2.81 Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK).......................... ............. ....... 158 5.2.82 Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE).......... ............. ....... 159 5.2.83 Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE)........................ ....... 160 5.2.84 Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED)......................... ............. ....... 161 5.2.85 Equipment Malfunction on TRM (BBPD FPGA FAILURE).................................................... ............. ....... 162 5.2.86 Equipment Malfunction on TRM (CORDIC FPGA FAILURE)............................................................. ....... 163 5.2.87 Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT)...................... ............. ....... 164
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5.2.88 Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE).......................... ....... 165 5.2.89 Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE)............. ............. ....... 166 5.2.90 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASIC ............. ....... 167 TEMPERATURE ALARM)................................................................................................................. 5.2.91 Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATURE ............. ....... 169 ALARM)............................................................................................................................................. 5.2.92 Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATURE ............. ....... 170 ALARM)............................................................................................................................................. 5.2.93 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RF ............. ....... 172 TEMPERATURE ALARM)................................................................................................................. 5.2.94 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATURE ............. ....... 173 ALARM)............................................................................................................................................. 5.2.95 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASIC ............. ....... 175 TEMPERATURE ALARM)................................................................................................................. 5.2.96 Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGH ............. ....... 176 TEMPERATURE WARNING)............................................................................................................ 5.2.97 Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATURE ............. ....... 177 WARNING)........................................................................................................................................ 5.2.98 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD ............. ....... 179 (TEMPERATURE OVERLOAD)........................................................................................................ 5.2.99 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGH ............. ....... 180 TEMPERATURE).............................................................................................................................. 5.2.100 Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM) ...................................... ....... 181 5.2.101 Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY)....................................................... ....... 182 5.2.102 Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)............................................ ............. ....... 183 5.2.103 Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY)............. ............. ....... 185 5.2.104 Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN)................. ............. ....... 186 5.2.105 Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION).................... ............. ....... 187 5.2.106 Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD).......................... ............. ....... 188 5.2.107 Queue Size Exceeded on CCM (ALARM FIFO FULL)........................................................ ............. ....... 189 5.2.108 Receive Failure on CEM (RECEIVE PARITY ERROR ON HSSL)................................................... ....... 191 5.2.109 Receive Failure on XTRM (RECEIVE PARITY ERROR ON HSSL)................................................. ....... 193 5.2.110 Receive Failure on TRM (RECEIVE PARITY ERROR ON HSSL)...................................... ............. ....... 194 5.2.111 Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL)....... ............. ....... 196 5.2.112 Receive Failure on REMOTE RADIO HEAD (LOW RSSI).................................................. ............. ....... 197 5.2.113 Receive Failure on TRM (LOW RSSI) ................................................................................ ............. ....... 198 5.2.114 Software Program Error on CCM (RESTART REQUESTED BY OMC-B).......................... ............. ....... 200 5.2.115 Software Program Error on CEM (RESTART REQUESTED BY OMC-B).......................... ............. ....... 201 5.2.116 Software Program Error on XTRM (RESTART REQUESTED BY OMC-B)........................ ............. ....... 202 5.2.117 Software Program Error on TRM (RESTART REQUESTED BY OMC-B)........................................ ....... 203 5.2.118 Software Program Error on CCM (RESTART REQUESTED BY NBAP)............................ ............. ....... 204 5.2.119 Software Program Error on CCM (RESTART REQUESTED BY TIL)................................. ............. ....... 205 5.2.120 Software Program Error on CEM (RESTART REQUESTED BY TIL)................................. ............. ....... 206
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5.2.121 Software Program Error on XTRM (RESTART REQUESTED BY TIL)............................... ............. ....... 207 5.2.122 Software Program Error on TRM (RESTART REQUESTED BY TIL)................................. ............. ....... 208 5.2.123 Software Program Error on CCM (POWER ON)................................................................. ............. ....... 209 5.2.124 Software Program Error on CEM (POWER ON)................................................................. ............. ....... 210 5.2.125 Software Program Error on XTRM (POWER ON)............................................................... ............. ....... 211 5.2.126 Software Program Error on TRM (POWER ON)............................................................................... ....... 212 5.2.127 Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION)........... ............. ....... 213 5.2.128 Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE)................................. ....... 214 5.2.129 Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE)................................. ....... 215 5.2.130 Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE)............................... ....... 216 5.2.131 Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE).................... ............. ....... 217 5.2.132 Software Program Error on CCM (SOFTWARE ANOMALY).............................................. ............. ....... 218 5.2.133 Software Program Error on CEM (SOFTWARE ANOMALY).............................................. ............. ....... 220 5.2.134 Software Program Error on XTRM (SOFTWARE ANOMALY)............................................ ............. ....... 222 5.2.135 Software Program Error on TRM (SOFTWARE ANOMALY)............................................................ ....... 223 5.2.136 Software Program Error on CCM (SOFTWARE DUMP)..................................................... ............. ....... 224 5.2.137 Software Program Error on CEM (SOFTWARE DUMP)..................................................... ............. ....... 225 5.2.138 Software Program Error on XTRM (SOFTWARE DUMP)................................................... ............. ....... 226 5.2.139 Software Program Error on TRM (SOFTWARE DUMP)................................................................... ....... 227 5.2.140 Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP).................................... ....... 228 5.2.141 Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY)............................. ....... 229 5.2.142 Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWARE ............. ....... 230 UPGRADE)........................................................................................................................................ 5.2.143 Software Program Error on REMOTE RADIO HEAD (POWER ON)................................................ ....... 231 5.2.144 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY ............. ....... 232 TIL).................................................................................................................................................... 5.2.145 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY ............. ....... 233 OMC-B).............................................................................................................................................. 5.2.146 Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND)................................................. ....... 234 5.2.147 Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR).................................. ....... 236 5.2.148 Timing Problem on XTRM (NO RF CABLING TEST PERFORMED)............................................... ....... 238 5.2.149 Timing Problem on TRM (NO RF CABLING TEST PERFORMED).................................... ............. ....... 239 5.2.150 Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL)........................................... ....... 241 5.2.151 Transmitter Failure on XTRM (INCORRECT RF CABLING)............................................... ............. ....... 243 5.2.152 Transmitter Failure on TRM (INCORRECT RF CABLING)................................................. ............. ....... 244 5.3 BTS CELL ALARMS ..................................................................................................................... ............. ....... 246 5.3.1 Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLY ............. ....... 247 EQUIPPED).......................................................................................................................................
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5.3.2 Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)......................... ............. ....... 249 5.4 BTS EQUIPMENT ALARMS ......................................................................................................... ............. ....... 251 5.4.1 Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE)...................................................... ....... 252 5.4.2 Adapter Error on BTS (INVALID MIXITY) ............................................................................................ ....... 253 5.4.3 Communications Protocol Error on TC LINK (CELL DROPPED)......................................................... ....... 255 5.4.4 Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA)............. ............. ....... 257 5.4.5 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT ............. ....... 259 WITH HARDWARE).......................................................................................................................... 5.4.6 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT ............. ....... 261 WITH I&C)......................................................................................................................................... 5.4.7 Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA)..................... ....... 263 5.4.8 Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITH ............. ....... 265 HARDWARE)..................................................................................................................................... 5.4.9 Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT ............. ....... 266 SUPPORTED)................................................................................................................................... 5.4.10 Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)........ ............. ....... 267 5.4.11 Enclosure Door Open on DOOR CONTACT (DOOR OPEN)............................................................. ....... 269 5.4.12 Enclosure Door Open on BATTERY CABINET (BATTERY DOOR)..................................... ............. ....... 271 5.4.13 Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT)........................................ ............. ....... 273 5.4.14 Equipment Malfunction on MCPA (PA NOT PRESENT)....................................................... ............. ....... 274 5.4.15 Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE)..................................... ....... 276 5.4.16 Equipment Malfunction on BTS (NO DDM SUPERVISION)............................................................... ....... 278 5.4.17 Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED)............................................ ....... 280 5.4.18 Input Device Error on BTS (TIL CONNECTION) .................................................................. ............. ....... 282 5.4.19 Input Device Error on USER SYSTEM (USER ALARM)....................................................... ............. ....... 284 5.4.20 Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)..................................................... ....... 285 5.4.21 Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THE ............. ....... 286 NETWORK)....................................................................................................................................... 5.4.22 Threshold Crossed on BTS (CALLP TEST RESULT)........................................................... ............. ....... 288 5.5 COOLING SYSTEM ALARMS ...................................................................................................... ............. ....... 290 5.5.1 Equipment Malfunction on IDACS (FAN A FAILURE)............................................................. ............. ....... 291 5.5.2 Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE)..................................................... ....... 293 5.5.3 Equipment Malfunction on IDACS (FAN B FAILURE)............................................................. ............. ....... 294 5.5.4 Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE)..................................................... ....... 296 5.5.5 Equipment Malfunction on IDACS (HEATER1 FAILURE)....................................................... ............. ....... 297 5.5.6 Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE)............................................... ....... 298 5.5.7 Equipment Malfunction on IDACS (HEATER2 FAILURE)....................................................... ............. ....... 299 5.5.8 Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE)............................................... ....... 300 5.5.9 Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE)....................................................... ....... 301
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5.5.10 Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE).................. ............. ....... 302 5.5.11 Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE)..................................................... ....... 303 5.5.12 Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)............................................................. ....... 305 5.5.13 Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE)................................. ............. ....... 306 5.5.14 Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED)........................................ ....... 307 5.5.15 Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLER ............. ....... 308 FAILED)............................................................................................................................................. 5.5.16 Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE)................ ............. ....... 310 5.5.17 Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE).............. ............. ....... 311 5.5.18 Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OF ............. ....... 313 RANGE)............................................................................................................................................. 5.5.19 Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OF ............. ....... 314 RANGE)............................................................................................................................................. 5.5.20 Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER).......... ............. ....... 315 5.5.21 Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKED ............. ....... 316 AIR INLET)........................................................................................................................................ 5.5.22 Power Problem on BATTERY CABINET (BATTERY TEMPERATURE)............................................ ....... 317 5.5.23 Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE).............................. ....... 319 5.6 NODEBCP ALARMS .................................................................................................................................. ....... 320 5.6.1 Communications Protocol Error on NODEBCP (NBAP ANOMALY)....................................... ............. ....... 321 5.7 PASSIVE COMPONENT ALARMS ............................................................................................................ ....... 323 5.7.1 Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND)................................... ............. ....... 325 5.7.2 Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)............................................... ............. ....... 327 5.7.3 Adapter Error on MCPA (INCORRECT FREQUENCY BAND)............................................... ............. ....... 329 5.7.4 Adapter Error on DDM (INCORRECT FREQUENCY BAND)............................................................... ....... 331 5.7.5 Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)..................................................... ............. ....... 333 5.7.6 Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION)............................................... ....... 334 5.7.7 Equipment Malfunction on GPSAM (CCM-GPSAM LINK)...................................................... ............. ....... 335 5.7.8 Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR).............................. ............. ....... 338 5.7.9 Equipment Malfunction on MCPA (CANCELLATION LOOP)............................................................... ....... 341 5.7.10 Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE)...................................................... ....... 343 5.7.11 Equipment Malfunction on MCPA (PARTIAL FAILURE)....................................................... ............. ....... 345 5.7.12 Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD)................................. ............. ....... 347 5.7.13 Equipment Malfunction on MCPA (CURRENT OVERLOAD)............................................................. ....... 349 5.7.14 Equipment Malfunction on DDM (VSWR NOT PRESENT)................................................... ............. ....... 351 5.7.15 Equipment Malfunction on DDM LNA MAIN (LNA FAILED).................................................. ............. ....... 352 5.7.16 Equipment Malfunction on DDM LNA DIV (LNA FAILED)..................................................... ............. ....... 354 5.7.17 Equipment Malfunction on DDM (VSWR FAILED)................................................................ ............. ....... 356
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5.7.18 Equipment Malfunction on DDM (DDM-TRM LINK).............................................................. ............. ....... 357 5.7.19 Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)................................................. ............. ....... 359 5.7.20 Equipment Malfunction on MCPA (PA-TRM LINK)............................................................................. ....... 361 5.7.21 Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK)................................. ............. ....... 363 5.7.22 Equipment Malfunction on DDM (DDM NOT PRESENT)................................................................... ....... 365 5.7.23 Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE).................................. ............. ....... 367 5.7.24 Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE)..................................... ............. ....... 369 5.7.25 Equipment Malfunction on TRIPA PALLET (GAIN CONTROL)............................................ ............. ....... 371 5.7.26 Equipment Malfunction on MCPA (GAIN CONTROL)........................................................... ............. ....... 373 5.7.27 Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT)...................................... ....... 375 5.7.28 Equipment Malfunction on DDM (INVALID DDM CABLING).............................................................. ....... 377 5.7.29 Equipment Malfunction on DDM (DDM RECONFIGURATION)............................................ ............. ....... 379 5.7.30 Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA).................. ............. ....... 381 5.7.31 Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA).............................. ............. ....... 382 5.7.32 Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA)............................................ ....... 383 5.7.33 Equipment Malfunction on DDM (INVALID MANUFACTURER DATA).............................................. ....... 384 5.7.34 Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA)..................... ....... 385 5.7.35 Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA).................... ............. ....... 387 5.7.36 Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE)........................................ ............. ....... 388 5.7.37 Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA)...................... ............. ....... 389 5.7.38 Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDE ............. ....... 391 SPECIFICATION).............................................................................................................................. 5.7.39 Equipment Malfunction on TRIPA (DOWNLOADING FAILURE).......................................... ............. ....... 393 5.7.40 Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE)......................... ............. ....... 395 5.7.41 Equipment Malfunction on DDM PAC (PA NOT PRESENT).............................................................. ....... 397 5.7.42 Equipment Malfunction on OIM (OIM DC FAULT).............................................................................. ....... 398 5.7.43 Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA).................... ............. ....... 399 5.7.44 Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR)............................................ ....... 401 5.7.45 Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITH ............. ....... 402 HARDWARE)..................................................................................................................................... 5.7.46 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGH ............. ....... 403 TEMPERATURE).............................................................................................................................. 5.7.47 Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE)..... ............. ....... 404 5.7.48 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATURE ............. ....... 406 OVERLOAD)...................................................................................................................................... 5.7.49 Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATURE ............. ....... 408 OVERLOAD)...................................................................................................................................... 5.7.50 Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)......................... ....... 410 5.7.51 Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX ............. ....... 411
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........................................................................................................................................................... 5.7.52 Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFP ............. ....... 412 TRANSCEIVER)................................................................................................................................ 5.7.53 Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD).......................................... ............. ....... 413 5.7.54 Power Problem on MCPA (RF OUTPUT OVERLOAD)...................................................................... ....... 414 5.7.55 Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION).................................... ............. ....... 415 5.7.56 Power Problem on MCPA (DC VOLTAGE REGULATION)................................................................ ....... 417 5.7.57 Power Problem on MCPA (DC CONVERTER SHUTDOWN)............................................... ............. ....... 419 5.8 PCM ALARMS .............................................................................................................................. ............. ....... 421 5.8.1 Communications Protocol Error on IMA LINK (IMA LINK FAILURE)...................................... ............. ....... 422 5.8.2 Communications Protocol Error on PCM (PCM FAULT)......................................................... ............. ....... 424 5.8.3 Framing Error on TC LINK (LOSS OF CELL DELINEATION).............................................................. ....... 426 5.8.4 Loss Of Signal on PCM (MISSING LINK) ............................................................................................ ....... 428 5.9 POWER SYSTEM ALARMS ......................................................................................................... ............. ....... 430 5.9.1 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEM ............. ....... 432 BREAKER TRIPPED)........................................................................................................................ 5.9.2 Equipment Malfunction on SPCM (SPCM FAILED)................................................................ ............. ....... 434 5.9.3 Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTOR ............. ....... 435 FAULT).............................................................................................................................................. 5.9.4 Equipment Malfunction on AC BREAKERS (AC BREAKERS)............................................................. ....... 436 5.9.5 Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC).................................. ............. ....... 438 5.9.6 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINK ............. ....... 440 OR MISSING RECTIFIER FILLER)................................................................................................... 5.9.7 Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLER ............. ....... 441 FAILED)............................................................................................................................................. 5.9.8 Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE).......................... ............. ....... 442 5.9.9 Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK)................................. ............. ....... 443 5.9.10 Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE).................. ............. ....... 445 5.9.11 Equipment Malfunction on RECTIFIER SYSTEM (MISSING LINK)................................................... ....... 447 5.9.12 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLY ............. ....... 448 FAILURE).......................................................................................................................................... 5.9.13 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERY ............. ....... 449 MAJOR)............................................................................................................................................. 5.9.14 Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT)...................................... ............. ....... 450 5.9.15 Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS)........................ ............. ....... 452 5.9.16 Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS)................................... ....... 453 5.9.17 Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT)..................... ....... 454 5.9.18 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKER ............. ....... 456 TRIPPED).......................................................................................................................................... 5.9.19 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)..................... ....... 458 5.9.20 Power Problem on BATTERY CABINET (BATTERY POWER AC)...................................... ............. ....... 459
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5.9.21 Power Problem on BATTERY CABINET (BATTERY POWER DC)...................................... ............. ....... 460 5.9.22 Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR)................................... ....... 462 5.9.23 Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)................................................................ ....... 463 5.9.24 Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED)........ ............. ....... 465 5.9.25 Power Problem on POWER FILTER MODULE (DC FAILED)............................................................ ....... 466 5.10 SITE LAN ALARMS .................................................................................................................... ............. ....... 467 5.10.1 Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IP ............. ....... 468 ADDRESS)........................................................................................................................................ 5.10.2 Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IP ............. ....... 470 ADDRESS)........................................................................................................................................ 5.11 VCC ALARMS .......................................................................................................................................... ....... 472 5.11.1 Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)............................................................... ....... 473 5.11.2 Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)................................................... ............. ....... 475 5.11.3 Queue Size Exceeded on VCC (AAL2 OVERFLOW)......................................................................... ....... 477 5.11.4 Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)................................ ....... 479 5.12 OAM ALARMS............................................................................................................................. ............. ....... 481 5.12.1 Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODING ............. ....... 482 FAILED): OAM_27............................................................................................................................. 5.12.2 Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION): ............. ....... 483 OAM_17............................................................................................................................................. 5.12.3 Communications Subsystem Failure on dynamicDATA[ranManagedObject] ............. ....... 485 (CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52................................. 5.12.4 Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BY ............. ....... 486 OPERATOR): OAM_16..................................................................................................................... 5.12.5 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10............................................. ....... 487 5.12.6 Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE ............. ....... 488 DECODING FAILED): OAM_50........................................................................................................ 5.12.7 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8....................................................... ....... 489 5.12.8 File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOT ............. ....... 490 ARRIVE): OAM_51............................................................................................................................ 5.12.9 Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED): ............. ....... 491 OAM_1............................................................................................................................................... 5.12.10 Software Environment Problem on BTSEquipment (UNKNOWN SOFTWARE ............. ....... 492 VERSION): OAM_3........................................................................................................................... 5.12.11 Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSS ............. ....... 493 ON BTS COUNTER): OAM_46......................................................................................................... 5.12.12 Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKED ............. ....... 495 DISABLED FAILED): OAM_25.......................................................................................................... 5.12.13 Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWARE ............. ....... 496 EXTRACTION): OAM_54.................................................................................................................. 5.12.14 Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION): ............. ....... 497 OAM_55............................................................................................................................................. 5.12.15 Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWARE ............. ....... 498 VERSION): OAM_11......................................................................................................................... 5.12.16 Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT): ............. ....... 499 OAM_12.............................................................................................................................................
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Figure 1 - UTRAN Roadmap................................................................................................................. ............. ........... 6 Figure 2 - UTRAN Roadmap (continued).............................................................................................. ............. ........... 7
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Example 1 - UMTS BTS Hardware Maintenance Guides..................................................................... ............. ........... 4 Example 2 - BTS Type.......................................................................................................................... ............. ......... 11 Example 3 - Object Class................................................................................................................................... ......... 12 Example 4 - Equipment Type................................................................................................................ ............. ......... 13 Example 5 - Alarm Type - Probable Cause........................................................................................................ ......... 15 Example 6 - Severity............................................................................................................................. ............. ......... 17
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About this publication

This publication contains the alarm description and maintenance actions required for the Nortel UMTS Internet Base Transceiver Stations (UMTS BTS): Nortel UMTS BTS 1020 (BTS 1020) Nortel UMTS BTS 6010 (BTS 6010) Nortel UMTS BTS 6020 (BTS 6020) Nortel UMTS BTS 12010 - version 1 - 600 (BTS 12010 - 600) Nortel UMTS BTS 12010 - version 2 (BTS 12010 - 600 - 2) Nortel UMTS BTS 12010 - version 1 - 700 (BTS 12010 - 700) Nortel UMTS BTS 12020 - version 1 (BTS 12020) Nortel UMTS BTS 12020 - version 2 (BTS 12020 - 2) Nortel UMTS BTS 18010 (BTS 18010) Nortel UMTS BTS 18020 (BTS 18020) Nortel UMTS BTS 6110 with digital backplane (dBTS 6110) Nortel UMTS BTS 6120 with digital backplane (dBTS 6120)
Applicability
This publication applies to RAN V4.2 of the UMTS V5.0 System Release.
Audience
This publication is intended for operations and maintenance personnel, and all those who want to know the principles of the BTS corrective maintenance.
Prerequisites
It is recommended that readers also become familiar with the following NTPs: UMTS Network Overview (411-8111-101) Nortel UMTS BTS (12010 Family) Description (411-8111-920) Nortel UMTS BTS (12020 Family) Description (411-8111-933) Nortel UMTS BTS (6000 Family) Description (411-8111-934) Nortel UMTS BTS 1020 Description (411-8111-935) Nortel GSM-UMTS BTS 18000 Description (411-8111-936)
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Terminology (411-8111-804) Access Network OAM Commands (411-8111-512) BTS TIL Tool (411-8111-518) UTRAN Supervision Guidelines (UMT/DCL/APP/006254). UMTS BTS Hardware Maintenance Guides.
Related document
The following document is quoted in the publication RAN DRF description (UMT/OMC/DD/0007).
How this publication is organized

This document is organized as follows: What is new How to use this publication BTS alarms descriptions. The corrective procedures applicable to the BTS refer to the UMTS BTS Hardware Maintenance Guides.
Vocabulary conventions
The glossary is presented inTerminology (411-8111-804). The generic term BTS is used throughout the text to designate the e-mobility BTS or Nortel UMTS BTS. The specific terms CCM/iCCM, or CEM/iCEM, or TRM/iTRM are used throughout the text to designate CCM and iCCM, or CEM and iCEM, or TRM and iTRM. The specific terms iCCM, iCEM, or iTRM are used throughout the text to designate the new module.
Safety regulations
All the following steps must be taken during the various cabinet maintenance procedures in order to guarantee the safety of personnel and equipment. Account must be taken of the following aspects: general personnel safety instructions equipment safety instructions Caution, warning, and danger messages indicate the following possible risk:
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CAUTION
Impact on service and on the equipment The service is lost.
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UMTS BTS Hardware Maintenance Guides The list of documents below comprises the NTPs required to maintain the whole range of UMTS BTS: Nortel UMTS BTS (12010 Family) Hardware Preventive Maintenance Guide (411-8111-566) Nortel UMTS BTS (12010 Family) Hardware Corrective Maintenance Guide (411-8111-567) Nortel UMTS BTS (12020 Family) Hardware Preventive Maintenance Guide (411-8111-568) Nortel UMTS BTS (12020 Family) Hardware Corrective Maintenance Guide (411-8111-569) Nortel UMTS BTS (6000 Family) Hardware Preventive Maintenance Guide (411-8111-570) Nortel UMTS BTS (6000 Family) Hardware Corrective Maintenance Guide (411-8111-571) Nortel UMTS BTS 1020 Hardware Preventive Maintenance Guide (411-8111-572) Nortel UMTS BTS 1020 Hardware Corrective Maintenance Guide (411-8111-573) Nortel GSM-UMTS BTS 18000 Hardware Preventive Maintenance Guide (411-8111-561) Nortel GSM-UMTS BTS 18000 Hardware Corrective Maintenance Guide (411-8111-562)
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Roadmap to UTRAN Collection

The following diagram shows the NTPs in the UTRAN documentation suite.
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Figure 1 UTRAN Roadmap
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Figure 2 UTRAN Roadmap (continued)
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What is new
The following details what is new in the UMTS BTS Fault Analysis for release UMTS V5.0. It is split into: Features Other changes
Features
None
Other changes
This version captures the following changes: added new alarms: Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE) updated alarms: Loss Of Signal on PCM (MISSING LINK) Receive Failure on TRM (LOW RSSI) Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM) Input Device Error on USER SYSTEM (USER ALARM) removed alarms: Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT SUPPORTED) Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)
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How to use this publication

This part describes how to use this publication.
Introduction
This publication contains the alarm description and refers to corrective maintenance procedures applicable to the BTS in UMTS BTS Hardware Maintenance Guides. The general principles and messages required for BTS maintenance are described in Access Network OAM Commands (411-8111-512). Network maintenance is based on graphical supervision of the network. It is also based on the identification and replacement of faulty items of equipment, using the alarms.
Description of a BTS alarm sheet

The alarm is displayed in the Additional Text field of the Alarm Manager window. Alarm details are displayed using the Show Alarms contextual menu or by selecting the View Raw Details menu from the Alarm Manager window as described into Alarm display of Access Network OAM Commands (411-8111-512). Note: There are two ways to view the alarm name: click on the Additional Text tab resize the Additional Text field at the top of the screen to view the entire alarm name.
An alarm sheet contains the following information: A description which contains the short explanation of an alarm. A table which contains the following information: Alarm name: the specific problem of the alarm BTS Type Object Class Equipment Type Alarm Type Probable Cause Severity Impact on BTS operation BTS Type Object Class as it appears in the Alarm Manager window Equipment Type List of equipment type for the alarms. Alarm Type - Probable Cause Alarm type which depends on the causes of the alarm. Alarm Type - Probable Cause List of probable causes per alarm type. Severity urgency of the maintenance action. Description of how the service is affected.
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Alarm name: the specific problem of the alarm Reason Remedial Action List of possible causes for the alarm. List of recommended responses which correspond to corrective maintenance procedures (depend on the release).
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BTS Type BTS 1020 BTS 6010 BTS 6020 BTS 12010 - 600 BTS 12010 - 600 - 2 BTS 12010 - 700 BTS 12020 BTS 12020 - 2 BTS 18010 BTS 18020
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Object Class AntennaAccess Board BTSCell BTSEquipment CoolingSystem NodeBCP PassiveComponent PowerSystem PCM SiteLan VCC
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Equipment Type AAL2 BEARER AC BREAKERS AC PLINTH BATTERY CABINET BOARD BTS BTS EQUIPMENT BTS EQUIPLMENT MIB BTS Synchronization CCM this refers to CCM and/or iCCM CEM this refers to CEM and/or iCEM COOLING UNIT COOLING SYSTEM DDM DDM LNA DIV DDM LNA MAIN DDM VSWR DIV DDM VSWR MAIN DOOR CONTACT dynamicDATA[ranManagedObject] EXTERNAL ALARM FAN TRAY GPSAM IDACS IMA Link LIGHTNING PROTECTION LOCAL CELL MCPA NODEBCP OAM OEM DEVICE PCM POWER DISTRIBUTION SYSTEM
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POWER FILTER MODULE RECTIFIER SYSTEM SPCM TC Link TMA and dcAlarmBox TMA DOUBLE DIV TMA DOUBLE MAIN TMA TRIBAND TRIPA TRIPA PALLET TRM this refers to TRM and/or iTRM TX SPLITTER USER ALARM USER SYSTEM VCC XTRM
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Alarm Type - Probable Cause Alarm Type communications: an alarm of this type is mainly associated with the procedures and/or processes required to convey information from one point to another. environment: an alarm of this type is principally associated with a condition relating to an enclosure in which the equipment resides. equipment: an alarm of this type is mainly associated with an equipment fault. processing error: an alarm of this type is mainly associated with software or processing fault. quality of service: an alarm of this type is mainly associated with degradation in the quality of a service. Probable Cause communicationsProtocolError communicationsSubsystemFailure configurationOrCustomizationError degradedSignal framingError lossOfSignal remoteNodeTransmissionError enclosureDoorOpen heatingOrVentilationOrCoolingSystemProblem temperatureUnacceptable adapterError equipmentMalfunction fileError inputDeviceError powerProblem receiveFailure timingProblem transmitterFailure communicationsProtocolError configurationOrCustomizationError corruptData outOfMemory softwareProgramError corruptData queueSizeExceeded Receive Problem sfwrEnvironmentProblem thresholdCrossed underlyingResourceUnavailable versionMismatch
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Alarm Type Operator
Probable Cause versionMismatch
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Severity The BTS uses the following perceived severity: MAJOR: indicates that a service affecting condition has developed and an urgent corrective action is required. minor: indicates the existence of a non-service affecting fault condition and that corrective action will have to be taken in order to prevent a more serious fault. CRITICAL: indicates that a service affecting condition has occurred and an immediate corrective action is required. warning: indicates the detection of a potential or impending service-affecting fault, before any significant effects have been felt.
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BTS alarms descriptions

The BTS alarms are described in the following order: ANTENNA ACCESS ALARMS BOARD ALARMS BTS CELL ALARMS BTS EQUIPMENT ALARMS COOLING SYSTEM ALARMS NODEBCP ALARMS PASSIVE COMPONENT ALARMS PCM ALARMS POWER SYSTEM ALARMS SITE LAN ALARMS VCC ALARMS OAM ALARMS
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5.1
ANTENNA ACCESS ALARMS

The alarms detailed below are generated by the ANTENNA ACCESS. Adapter Error on DDM VSWR DIV (VSWR LEVEL 2) Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3) Adapter Error on DDM VSWR DIV (VSWR LEVEL 3) Adapter Error on DDM VSWR MAIN (VSWR LEVEL 1) Adapter Error on DDM VSWR DIV (VSWR LEVEL 1) Adapter Error on DDM VSWR MAIN (VSWR LEVEL 2) Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED) Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED) Equipment Malfunction on TMA TRIBAND (TMA FAILED)
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5.1.1
Adapter Error on DDM VSWR DIV (VSWR LEVEL 2)
The alarm indicates that VSWR Diversity threshold 2 is reached.
VSWR LEVEL 2 BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
AntennaAccess DDM VSWR DIV equipment adapterError minor Service degradation hardware failure wiring failure antenna failure Inspect the wiring between DDM output and antenna. Inspect the connection torque value between the DDM and the bulkhead. Inspect the connection torque value between the DDM and the MCPA module. Check the antenna.
Remedial Action
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VSWR LEVEL 2 If the alarm persists, replace the DDM. For more information on replacing the DDM, refer to UMTS BTS Hardware Maintenance Guides
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5.1.2
Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)
This alarm indicates that the VSWR Main threshold 3 has been reached. The connection between the DDM output and the antenna has failed.
CAUTION
Impact on service and/or on the equipment The service is lost with one sector.
AntennaAccess DDM VSWR MAIN equipment adapterError MAJOR The service is lost with one sector. hardware failure wiring failure antenna failure
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VSWR LEVEL 3 Remedial Action Inspect the wiring between the DDM output and the antenna. Lock and unlock the ddm object from the OMC-B to clear the alarm, for more information refer to Access Network OAM Commands (411-8111-512). If the alarm comes back, reset the BTS by a reset command through the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL , refer to BTS TIL Tool (411-8111-518). Replace the DDM. For more information on how to replace the DDM, refer to UMTS BTS Hardware Maintenance Guides
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5.1.3
This alarm indicates that the VSWR Diversity threshold 3 has been reached. The connection between the DDM output and the antenna has failed.
CAUTION
AntennaAccess DDM VSWR DIV equipment adapterError MAJOR The service is lost with one sector. hardware failure wiring failure antenna failure
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VSWR LEVEL 3 Remedial Action Inspect the wiring between the DDM output and the antenna. The correction is made, the alarm should be cleared. Lock and unlock the ddm object from the OMC-B to clear the alarm, for more information refer to Access Network OAM Commands (411-8111-512). If the alarm comes back. Reset the TRM/ iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the TRM/ iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm still comes back, replace the DDM.
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5.1.4
The alarm indicates that VSWR Main threshold 1 is reached.
AntennaAccess DDM VSWR MAIN equipment adapterError minor Service degradation hardware failure wiring failure antenna failure Inspect the wiring between DDM output and antenna. Inspect the connection torque value between the DDM and the bulkhead. Inspect the connection torque value between the DDM and the MCPA module. Check the antenna.
Remedial Action
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VSWR LEVEL 1 If the alarm persists, replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.1.5
The alarm indicates that VSWR Diversity threshold 1 is reached.
AntennaAccess DDM VSWR DIV equipment adapterError minor Service degradation hardware failure wiring failure antenna failure Inspect the wiring between DDM output and antenna. Inspect the connection torque value between the DDM and the bulkhead. Inspect the connection torque value between the DDM and the MCPA module. Check the antenna.
Remedial Action
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5.1.6
The alarm indicates that VSWR Main threshold 2 is reached.
AntennaAccess DDM VSWR MAIN equipment adapterError minor Service degradation hardware failure wiring failure antenna failure Inspect the wiring between DDM output and antenna. Inspect the connection torque value between the DDM and the bulkhead. Inspect the connection torque value between the DDM and the MCPA module. Check the antenna.
Remedial Action
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5.1.7 Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED)

This alarm indicates that one TMA Double Main path is in failure or not connected to the DDM.
CAUTION
Impact on service and/or on the equipment The capacity is lost if the TMA is installed with RF emission.
TMA FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
AntennaAccess TMA DOUBLE MAIN equipment equipmentMalfunction MAJOR The capacity is lost if the TMA is installed with RF emission. LNA failure TMA/DDM hardware failure
Reason
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TMA FAILED Remedial Action wiring failure The TMA is not installed but it is declared at the OMC-B, this alarm is never present. The TMA is installed without RF emission, this alarm is always present. The TMA is installed with RF emission: Inspect the TMA connection. Replace the TMA. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides Replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.1.8
Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)
This alarm indicates that one TMA Double Diversity path is in failure or not connected to the DDM. For UMTS 1900, TMA is not double.
CAUTION
AntennaAccess TMA DOUBLE DIV equipment equipmentMalfunction MAJOR The capacity is lost if the TMA is installed with RF emission. LNA failure TMA/DDM hardware failure
Reason
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TMA FAILED Remedial Action wiring failure The TMA is not installed but it is declared at the OMC-B, this alarm is never present. The TMA is installed without RF emission, this alarm is always present. The TMA is installed with RF emission: Inspect the TMA connection. Replace the TMA. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides Replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.1.9
Equipment Malfunction on TMA TRIBAND (TMA FAILED)
This alarm indicates that one TMA path is in failure or not connected to the DDM.
CAUTION
AntennaAccess TMA TRIBAND equipment equipmentMalfunction MAJOR The capacity is lost if the TMA is installed with RF emission. TMA/DDM hardware failure wiring failure
Reason
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TMA FAILED Remedial Action The TMA is not installed but it is declared at OMC, this alarm is never present. The TMA is installed without RF emission, this alarm is always present. The TMA is installed with RF emission: Inspect the TMA connection. Replace the TMA. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides Replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2
BOARD ALARMS
The alarms detailed below are generated by the BOARD. Adapter Error on CEM (INVALID SLOT POSITION) Adapter Error on XTRM (INVALID SLOT POSITION) Adapter Error on TRM (INVALID SLOT POSITION) Adapter Error on XTRM (INCORRECT FREQUENCY BAND) Adapter Error on TRM (INCORRECT FREQUENCY BAND) Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND) Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3) Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 2) Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 1) Adapter Error on OIM (INVALID SLOT POSITION) Communications Protocol Error on CEM (CCM-CEM LINK) Communications Protocol Error on XTRM (CCM-TRM LINK) Communications Protocol Error on TRM (CCM-TRM LINK) Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM) Communications Protocol Error on CCM (ATM INTERNAL FAILURE) Communications Protocol Error on CCM (CCM-CCM LINK) Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK) Configuration Or Customization Error on CEM (NO CCP AVAILABLE) Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT) Equipment Malfunction on XTRM (I2C ACCESS FAILURE) Equipment Malfunction on TRM (I2C ACCESS FAILURE) Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE) Equipment Malfunction on TRM (TX CHANNELIZER FAILURE) Equipment Malfunction on CCM (SELF TEST FAILED) Equipment Malfunction on CEM (SELF TEST FAILED) Equipment Malfunction on XTRM (SELF TEST FAILED) Equipment Malfunction on TRM (SELF TEST FAILED) Equipment Malfunction on CEM (UTOPIA FPGA FAILURE) Equipment Malfunction on CEM (RX FPGA FAILURE) Equipment Malfunction on CEM (TX FPGA FAILURE) Equipment Malfunction on CEM (CORREL FPGA FAILURE)
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Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE) Equipment Malfunction on TRM (RX CHANNELIZER FAILURE) Equipment Malfunction on CCM (PLL OUT OF LOCK) Equipment Malfunction on XTRM (PLL OUT OF LOCK) Equipment Malfunction on TRM (PLL OUT OF LOCK) Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDE SPECIFICATION) Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURER DATA) Equipment Malfunction on XTRM (TX PATH FAILURE) Equipment Malfunction on TRM (TX PATH FAILURE) Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED) Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE) Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE) Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE) Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE) Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM) Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM) Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM) Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM) Equipment Malfunction on CCM (MIM ACCESS FAILURE) Equipment Malfunction on CEM (MIM ACCESS FAILURE) Equipment Malfunction on XTRM (MIM ACCESS FAILURE) Equipment Malfunction on TRM (MIM ACCESS FAILURE) Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA) Equipment Malfunction on TRM (INVALID MANUFACTURER DATA) Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on CEM (PDCP FPGA FAILURE)
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Equipment Malfunction on CEM (CRCP FAILURE) Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE) Equipment Malfunction on XTRM (BBPD FPGA FAILURE) Equipment Malfunction on XTRM (CORDIC FPGA FAILURE) Equipment Malfunction on CEM (START ERROR) Equipment Malfunction on XTRM (START ERROR) Equipment Malfunction on DDM PAC (PA-TRM LINK) Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION) Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL) Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM) Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESS FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED) Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED) Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT) Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD) Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP) Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK) Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED) Equipment Malfunction on TRM (BBPD FPGA FAILURE) Equipment Malfunction on TRM (CORDIC FPGA FAILURE) Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT) Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE) Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE) Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASIC TEMPERATURE ALARM) Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATURE ALARM) Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATURE ALARM) Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RF TEMPERATURE
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ALARM) Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATURE ALARM) Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASIC TEMPERATURE ALARM) Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGH TEMPERATURE WARNING) Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATURE WARNING) Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (TEMPERATURE OVERLOAD) Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGH TEMPERATURE) Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM) Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY) Out Of Memory on TRM (PROCESSOR OUT OF MEMORY) Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY) Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN) Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION) Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD) Queue Size Exceeded on CCM (ALARM FIFO FULL) Receive Failure on CEM (RECEIVE PARITY ERROR ON HSSL) Receive Failure on XTRM (RECEIVE PARITY ERROR ON HSSL) Receive Failure on TRM (RECEIVE PARITY ERROR ON HSSL) Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL) Receive Failure on REMOTE RADIO HEAD (LOW RSSI) Receive Failure on TRM (LOW RSSI) Software Program Error on CCM (RESTART REQUESTED BY OMC-B) Software Program Error on CEM (RESTART REQUESTED BY OMC-B) Software Program Error on XTRM (RESTART REQUESTED BY OMC-B) Software Program Error on TRM (RESTART REQUESTED BY OMC-B) Software Program Error on CCM (RESTART REQUESTED BY NBAP) Software Program Error on CCM (RESTART REQUESTED BY TIL) Software Program Error on CEM (RESTART REQUESTED BY TIL) Software Program Error on XTRM (RESTART REQUESTED BY TIL) Software Program Error on TRM (RESTART REQUESTED BY TIL)
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Software Program Error on CCM (POWER ON) Software Program Error on CEM (POWER ON) Software Program Error on XTRM (POWER ON) Software Program Error on TRM (POWER ON) Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION) Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE) Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE) Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE) Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE) Software Program Error on CCM (SOFTWARE ANOMALY) Software Program Error on CEM (SOFTWARE ANOMALY) Software Program Error on XTRM (SOFTWARE ANOMALY) Software Program Error on TRM (SOFTWARE ANOMALY) Software Program Error on CCM (SOFTWARE DUMP) Software Program Error on CEM (SOFTWARE DUMP) Software Program Error on XTRM (SOFTWARE DUMP) Software Program Error on TRM (SOFTWARE DUMP) Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP) Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY) Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWARE UPGRADE) Software Program Error on REMOTE RADIO HEAD (POWER ON) Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY TIL) Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY OMC-B) Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND) Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR) Timing Problem on XTRM (NO RF CABLING TEST PERFORMED) Timing Problem on TRM (NO RF CABLING TEST PERFORMED) Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL) Transmitter Failure on XTRM (INCORRECT RF CABLING) Transmitter Failure on TRM (INCORRECT RF CABLING)
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5.2.1
Adapter Error on CEM (INVALID SLOT POSITION)
This alarm indicates that the slot position of the CEM/iCEM is not correct. Therefore the CEM/iCEM cannot be managed.
CAUTION
Impact on service and/or on the equipment The service is not guaranteed.
INVALID SLOT POSITION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 12010-1-700 BTS 12020-1
Board CEM equipment adapterError MAJOR The service is not guaranteed. Hardware failure The CEM/iCEM is located in a TRM only slot (slot 11 in the BTS 12020 and the BTS 12010 700).
Remedial Action
Check that the CEM/iCEM is in the correct slot. Locate at correct slot.
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5.2.2
Adapter Error on XTRM (INVALID SLOT POSITION)
CAUTION
Impact on service and/or on the equipment
INVALID SLOT POSITION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700 BTS 12020-1
Board XTRM equipment adapterError MAJOR
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5.2.3
Adapter Error on TRM (INVALID SLOT POSITION)
This alarm indicates that the slot position of TRM/iTRM is not correct and therefore the TRM/iTRM in not managed.
CAUTION
Impact on service and/or on the equipment Service is not possible with one TRM/iTRM. One frequency is lost otherwise.
INVALID SLOT POSITION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12010-1-700 BTS 12020-1
Board TRM equipment adapterError MAJOR Service is not possible with one TRM/iTRM. One frequency is lost otherwise. A TRM/iTRM is located in a CEM/iCEM only slot (slot 1 in the BTS 12020 and the BTS 12010 700). Check that the TRM/iTRM is in correct slot.
Reason
Remedial Action
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5.2.4
Adapter Error on XTRM (INCORRECT FREQUENCY BAND)
CAUTION
INCORRECT FREQUENCY BAND BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment adapterError MAJOR
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5.2.5
Adapter Error on TRM (INCORRECT FREQUENCY BAND)
This alarm indicates that the RF module is not compatible with the frequency band requested by the OMC-B. Note: If all RF modules manage a frequency band that is different from the frequency band configured by the OMC-B, the BTS generates another alarm: Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT WITH HARDWARE).
CAUTION
Impact on service and/or on the equipment Out of service
INCORRECT FREQUENCY BAND BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment adapterError MAJOR Out of service
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INCORRECT FREQUENCY BAND Reason Service is not possible with one TRM/iTRM. One frequency is lost otherwise. Check the frequency band of the TRM/iTRM via the inventory of the TRM/iTRM. If the frequency band is incorrect, replace the TRM module with one having the correct frequency band. For more information on how to replace the TRM, refer to UMTS BTS Hardware Maintenance Guides
Remedial Action
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5.2.6 Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND)
CAUTION
INCORRECT FREQUENCY BAND BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment adapterError MAJOR
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5.2.7
Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)
CAUTION
VSWR LEVEL 3 BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment adapterError MAJOR
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5.2.8
BTSEquipment/Board REMOTE RADIO HEAD equipment adapterError minor
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5.2.9
BTSEquipment/Board REMOTE RADIO HEAD equipment adapterError minor
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5.2.10
Adapter Error on OIM (INVALID SLOT POSITION)
CAUTION
INVALID SLOT POSITION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board OIM equipment adapterError MAJOR
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5.2.11
Communications Protocol Error on CEM (CCM-CEM LINK)
This alarm indicates the loss of layer 3 between the CCM/iCCM and the CEM/iCEM.
CAUTION
Impact on service and/or on the equipment The service is lost with one CEM/iCEM. The capacity is reduced otherwise.
CCM-CEM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM communications communicationsProtocolError MAJOR The service is lost with one CEM/iCEM. The capacity is reduced otherwise. hardware failure software failure
Reason
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CCM-CEM LINK Remedial Action Check that the CEM is present in the cabinet. Remove and reinsert the CEM. or more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, replace the CEM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm still persists after CEM replacement, check the back panel then replace the CCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, call the next level of support.
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5.2.12 LINK)
Communications Protocol Error on XTRM (CCM-TRM
CAUTION
CCM-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM communications communicationsProtocolError MAJOR
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5.2.13
Communications Protocol Error on TRM (CCM-TRM LINK)
This alarm indicates a loss of the Layer 3 link between the CCM/iCCM and the TRM/iTRM.
CAUTION
Impact on service and/or on the equipment The service is lost on one frequency.
CCM-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM communications communicationsProtocolError MAJOR The service is lost on one frequency. software failure hardware failure Check that the TRM is present in the cabinet.
Remedial Action
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CCM-TRM LINK Remove and reinsert the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides Inspect the CCM and TRM connections. If the alarm persists, replace the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides If the alarm still persists after the TRM replacement, check the back panel then replace the CCM. For more information on how to replace a CCM, refer to UMTS BTS Hardware Maintenance Guides If the problem is still present, call the next level of support.
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5.2.14 Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM)

This alarm indicates that an alarm has not been acknowledged by the OAM.
CAUTION
Impact on service and/or on the equipment No impact
UNACKNOWLEDGED ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM communications communicationsProtocolError MAJOR No impact Communication protocol error between the OAM and the BTS
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UNACKNOWLEDGED ALARM Remedial Action Reset the link between the OAM and the BTS by executing the "Set OAM link Administrative State" command. For more information on the command, refer to Access Network OAM Commands (411-8111-512). Call the next level of support.
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5.2.15 Communications Protocol Error on CCM (ATM INTERNAL FAILURE)

This alarm indicates that the hardware failure is detected by ATM layer on the CCM/iCCM.
CAUTION
Impact on service and/or on the equipment The ATM links are lost.
ATM INTERNAL FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM communications communicationsProtocolError MAJOR The ATM links are lost. Hardware failure Reset CCM/iCCM by a reset command on the board object on the OMC-B. For more in-
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ATM INTERNAL FAILURE formation on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.16
Communications Protocol Error on CCM (CCM-CCM LINK)
This alarm indicates that the Layer3 link between the active iCCM and the passive iCCM is lost.
CAUTION
CCM-CCM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM communications communicationsProtocolError MAJOR No impact Communication error If the problem disappears after several minutes, this means that the iCCM has reset itself automatically and no further action is needed. Otherwise, check that both the CCM and iCCM are present in the cabinet through the
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CCM-CCM LINK OMC-B Shelf Level Display . If the problem persists, reset the passive iCCM by using the reset command on the OMC-B board object. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Remove and reinsert the iCCM. For more information on hardware replacement, refer to the publication UMTS BTS Hardware Maintenance Guides If the alarm persists, replace the faulty iCCM. For more information on hardware replacement, refer to the publication UMTS BTS Hardware Maintenance Guides If the alarm persists after the replacement of the passive iCCM, replace the active iCCM. For more information on replacing the CCM, refer to the publication UMTS BTS Hardware Maintenance Guides
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5.2.17 Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK)
CAUTION
CCM-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD communications communicationsProtocolError MAJOR
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5.2.18 Configuration Or Customization Error on CEM (NO CCP AVAILABLE)

This alarm indicates that no Communication Control Ports (CCPs) could be allocated to this CEM/iCEM. This can happen when there are more CEMs in the BTS than CCP objects created by the OMC-B.
CAUTION
NO CCP AVAILABLE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM processing error configurationOrCustomizationError MAJOR The service is not guaranteed.
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NO CCP AVAILABLE Reason Remedial Action configuration error customization error
1. Check the CCP states and correct them if necessary 2. If there are not enough CCP ports, create a CCP object online 3. If the alarm persists, perform a lock and unlock on the CEM/iCEM
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5.2.19 Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT)
CAUTION
UNSUPPORTED EQUIPMENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment configurationOrCustomizationError MAJOR
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5.2.20
Equipment Malfunction on XTRM (I2C ACCESS FAILURE)
CAUTION
I2C ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment equipmentMalfunction MAJOR
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5.2.21
Equipment Malfunction on TRM (I2C ACCESS FAILURE)
This error appears during access to the following modules: rTRX temperature sensor dTRX temperature sensor RX_channelizer TX_channelizer PLL
So the TRM/iTRM is not able to report the possible alarms of these modules.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one TRM/iTRM. One frequency is lost otherwise.
I2C ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment equipmentMalfunction
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I2C ACCESS FAILURE Severity Impact on BTS operation MAJOR Reason Remedial Action The service is not possible if there is only one TRM/iTRM. One frequency is lost otherwise.
Hardware failure Reset by reset TRM/iTRM command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset the TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the problem persists, replace the TRM/ iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.22 Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE)
CAUTION
TX CHANNELIZER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.23 Equipment Malfunction on TRM (TX CHANNELIZER FAILURE)

This alarm indicates that at least one of the six TX channelizers in the TRM/iTRM has failed.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one TRM/iTRM (one sector). One frequency is lost otherwise.
TX CHANNELIZER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment equipmentMalfunction MAJOR The service is not possible if there is only one TRM/iTRM (one sector). One frequency is lost otherwise.
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TX CHANNELIZER FAILURE Reason Remedial Action Hardware failure Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the problem persists, replace the TRM/ iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.24
Equipment Malfunction on CCM (SELF TEST FAILED)
This alarm indicates that at least one self-test has failed, during the CCM/iCCM start up. The CCM/iCCM is not operational.
CAUTION
SELF TEST FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment equipmentMalfunction MAJOR The service is not guaranteed. hardware failure software failure
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SELF TEST FAILED Remedial Action Reset CCM/iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.25
Equipment Malfunction on CEM (SELF TEST FAILED)
This alarm indicates that the self-test failed, during the CEM/iCEM start up. The CEM/iCEM is in the failed state.
CAUTION
Impact on service and/or on the equipment The service is not possible if one CEM.
SELF TEST FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment equipmentMalfunction MAJOR The service is not possible if one CEM. Hardware failure Reset CEM/iCEM by a reset command on
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SELF TEST FAILED the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.26
Equipment Malfunction on XTRM (SELF TEST FAILED)
CAUTION
SELF TEST FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.27
Equipment Malfunction on TRM (SELF TEST FAILED)
This alarm indicates that the self-test failed during the TRM/iTRM startup. The TRM has failed.
CAUTION
SELF TEST FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment equipmentMalfunction MAJOR The service is not possible if there is only one TRM/iTRM. One frequency is lost otherwise.
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SELF TEST FAILED Reason Remedial Action Hardware failure Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the TRM/iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.28
Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)
The UTOPIA FPGA of the CEM/iCEM has failed.
CAUTION
UTOPIA FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment equipmentMalfunction MAJOR The service is lost with one CEM/iCEM. The capacity is reduced otherwise. hardware failure of the CEM/iCEM software error (saturation)
Reason
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UTOPIA FPGA FAILURE Remedial Action Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.29
Equipment Malfunction on CEM (RX FPGA FAILURE)
The RX FPGA of the CEM/iCEM has failed.
CAUTION
RX FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Reason
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RX FPGA FAILURE Remedial Action Reset CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.30
Equipment Malfunction on CEM (TX FPGA FAILURE)
The TX FPGA of the CEM/iCEM has failed.
CAUTION
TX FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Reason
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TX FPGA FAILURE Remedial Action Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.31
Equipment Malfunction on CEM (CORREL FPGA FAILURE)
The CORREL FPGA of the CEM/iCEM has failed.
CAUTION
CORREL FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Reason
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CORREL FPGA FAILURE Remedial Action Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.32 Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE)
CAUTION
RX CHANNELIZER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.33 Equipment Malfunction on TRM (RX CHANNELIZER FAILURE)

This alarm indicates that at least one of the three RX channelizers in the TRM/iTRM has failed.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one TRM/iTRM (one sector). One frequency is lost otherwise.
RX CHANNELIZER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment equipmentMalfunction MAJOR The service is not possible if there is only one TRM/iTRM (one sector). One frequency is lost otherwise.
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RX CHANNELIZER FAILURE Reason Remedial Action Hardware failure Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the problem persists, replace the TRM/ iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.34
Equipment Malfunction on CCM (PLL OUT OF LOCK)
This alarm indicates that one or more Phase Locked Loops (PLLs - TX PLL, RX PLL, 52fc PLL, 32fc PLL, 13MHz PLL) of the CCM is in the failed state.
CAUTION
Impact on service and/or on the equipment The service is not possible with one CCM. One frequency is lost otherwise.
PLL OUT OF LOCK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment equipmentMalfunction MAJOR The service is not possible with one CCM. One frequency is lost otherwise.
Reason
Hardware failure
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PLL OUT OF LOCK Remedial Action Wait for the persistence of the alarm at least one minute If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.35
Equipment Malfunction on XTRM (PLL OUT OF LOCK)
CAUTION
PLL OUT OF LOCK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.36
Equipment Malfunction on TRM (PLL OUT OF LOCK)
This alarm indicates that one or more PLLs (TX PLL, RX PLL, 52fc PLL, 32fc PLL, 13MHz PLL) of the TRM/iTRM is in the failed state.
CAUTION
PLL OUT OF LOCK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Reason
Hardware failure
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PLL OUT OF LOCK Remedial Action If the alarm is cleared, call the next level of support. If the alarm persists, reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm is always present, replace the TRM/iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.37 Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE)
CAUTION
BBPD FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment equipmentMalfunction MAJOR
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5.2.38 Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE)
CAUTION
DOWNLOADING FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.39 Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDE SPECIFICATION)
CAUTION
OUTPUT SPECTRUM OUTSIDE SPECIFICATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.40 Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURER DATA)
CAUTION
UNREADABLE MANUFACTURER DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.41 Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURER DATA)
INVALID MANUFACTURER DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment equipmentMalfunction minor
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5.2.42
Equipment Malfunction on XTRM (TX PATH FAILURE)
CAUTION
TX PATH FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.43
Equipment Malfunction on TRM (TX PATH FAILURE)
This alarm indicates a failure in the transmit path.
CAUTION
Impact on service and/or on the equipment The service is reduced.
TX PATH FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment equipmentMalfunction MAJOR The service is reduced. hardware failure TRM/MPCA module hardware failure Search for MCPA module
Remedial Action
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TX PATH FAILURE Treat them if necessary. Inspect the RF cable between TRM/iTRM and MCPA module. Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the problem persists, replace the MCPA module. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides If the problem always persists, replace the TRM/iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.44 Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED)

This alarm indicates that a CEM/iCEM did not manage to synchronize with the UMTS TIME generated by the CCM.
CAUTION
Impact on service and/or on the equipment The service is lost with one CEM/iCEM.
UMTS TIME NOT SYNCHRONIZED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment equipmentMalfunction MAJOR The service is lost with one CEM/iCEM. Hardware failure
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UMTS TIME NOT SYNCHRONIZED Remedial Action Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Reset CCM/iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides Replace the CCM/iCCM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.45 Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE)

This alarm indicates that an error occurred while trying to access the data at the active or passive file system of a CCM/iCCM.
CAUTION
Impact on service and/or on the equipment Software download is not possible.
FILE SYSTEM ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment equipmentMalfunction MAJOR Software download is not possible. Hardware failure
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FILE SYSTEM ACCESS FAILURE Remedial Action Reset CCM/iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.46 Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE)

This alarm indicates that an error occurred while trying to access the data, the active or passive file system of a CEM/iCEM.
CAUTION
Impact on service and/or on the equipment Software download is not possible.
Board CEM equipment equipmentMalfunction MAJOR Software download is not possible. Hardware failure
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FILE SYSTEM ACCESS FAILURE Remedial Action Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.47 Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE)
CAUTION
FILE SYSTEM ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.48 Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE)

This alarm indicates an error whilst trying to access the data, the active or passive file system of a TRM/iTRM.
CAUTION
Impact on service and/or on the equipment Out of service
Board TRM equipment equipmentMalfunction MAJOR Out of service hardware failure software download is not possible
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FILE SYSTEM ACCESS FAILURE Remedial Action Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm is persists, replace the TRM/ iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.49 Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)
This alarm indicates that the BTS has detected a CCM/iCCM with a hardware reference, which is not declared in the file0 of the active software given by the OAM.
CAUTION
Impact on service and/or on the equipment The service is lost with one CCM. The capacity is reduced otherwise.
UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment equipmentMalfunction MAJOR The service is lost with one CCM. The capacity is reduced otherwise.
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UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM Reason Remedial Action Hardware failure Check BTS software version at the OMC-B. If the software version is correct, replace the CCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, call the next level of support.
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5.2.50 Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)
This alarm indicates that the BTS has detected a CEM/iCEM with a hardware reference, which is not declared in the file0 of the active software given by the OAM.
CAUTION
Board CEM equipment equipmentMalfunction MAJOR The service is lost with one CEM/iCEM. The capacity is reduced otherwise.
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UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM Reason Remedial Action hardware failure software error (saturation) Check the BTS software version at the OMCB. If the software version is correct, replace the CEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, call the next level of support.
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5.2.51 Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)
CAUTION
UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.52 Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)
This alarm indicates that the BTS has detected a TRM/iTRM with a hardware reference, which is not declared in the file0 of the active software given by the OAM.
CAUTION
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UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM Reason Remedial Action Hardware failure Check BTS software version at the OMC-B. If the software version is correct, replace the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.53
Equipment Malfunction on CCM (MIM ACCESS FAILURE)
This alarm indicates that a CCM/iCCM could not access its Module Information Memory (MIM), which contains information used for software management.
CAUTION
MIM ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment equipmentMalfunction MAJOR The service is not guaranteed. Hardware failure Reset CCM/iCCM by a reset command on the board object on the OMC-B. For more in-
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MIM ACCESS FAILURE formation on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.54
Equipment Malfunction on CEM (MIM ACCESS FAILURE)
This alarm indicates that a CEM/iCEM could not access its Module Information Memory (MIM), which contains information used for software management.
CAUTION
Board CEM equipment equipmentMalfunction MAJOR The service is lost with one CEM/iCEM. Hardware failure Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more in-
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MIM ACCESS FAILURE formation on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.55
Equipment Malfunction on XTRM (MIM ACCESS FAILURE)
CAUTION
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5.2.56
Equipment Malfunction on TRM (MIM ACCESS FAILURE)
This alarm indicates that a TRM/iTRM could not access its Module Information Memory (MIM), which contains information used for software management.
CAUTION
MIM ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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MIM ACCESS FAILURE Reason Remedial Action Hardware failure Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the TRM/iTRM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.57 Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA)
INVALID MANUFACTURER DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment equipmentMalfunction minor
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5.2.58 Equipment Malfunction on TRM (INVALID MANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the TRM/iTRM is out of range and therefore is not used by the BTS. A default manufacturer data is used instead. Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within a same BTS.
Board TRM equipment equipmentMalfunction minor No impact Hardware failure Call the next level of support.
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5.2.59 Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA)
UNREADABLE MANUFACTURER DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment equipmentMalfunction minor
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5.2.60 Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA)

This alarm indicates that one or more manufacturer data for the TRM/iTRM is not read. Default data is used instead.
Board TRM equipment equipmentMalfunction minor No impact Manufacturer's data on module is unreadable Check if there is a Equipment Malfunction on DDM (DDM-TRM LINK). Treat it if necessary. If the alarm persists, reset the BTS by a reset command on the board object on the OMCB. For more information on reset, refer to Access Network OAM Commands
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UNREADABLE MANUFACTURER DATA (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the Tx Splitter. For more information on how to replace a Tx Splitter, refer to UMTS BTS Hardware Maintenance Guides
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5.2.61
Equipment Malfunction on CEM (PDCP FPGA FAILURE)
This alarm indicates that the Preamble Detector Co Processor (PDCP) FPGA of the CEM is in failure.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one iCEM.
PDCP FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment equipmentMalfunction MAJOR The service is not possible if there is only one iCEM. Hardware Failure
Reason
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PDCP FPGA FAILURE Remedial Action Reset iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.62
Equipment Malfunction on CEM (CRCP FAILURE)
This alarm indicates that the Chip Rate Co Processor (CRCP) of the CEM is in failure.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one iCEM.
CRCP FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment equipmentMalfunction MAJOR The service is not possible if there is only one iCEM. Hardware Failure Reset iCEM by a reset command on the board object on the OMC-B. For more in-
Reason Remedial Action
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CRCP FAILURE formation on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.63 Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE)

The active iCCM did not manage to update some data to the passive iCCM. The result is that the passive iCCM is not synchronized with the same configuration data as the active iCCM.
CAUTION
Impact on service and/or on the equipment The result is that the passive iCCM is not synchronized with the same configuration data as the active iCCM.
DUPLEX DATA SYNCHRONIZATION FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment equipmentMalfunction MAJOR The result is that the passive iCCM is not synchronized with the same configuration data as the active iCCM. The active iCCM did not manage to update some data to the passive iCCM
Reason
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DUPLEX DATA SYNCHRONIZATION FAILURE Remedial Action If the alarm persists, reset the passive iCCM. DO NOT RESET the active iCCM. Reset the iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If a switch over occurs, redo a build. For more information on the build command, refer to Access Network OAM Commands (411-8111-512). If the alarm persists, replace the passive iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.64
Equipment Malfunction on XTRM (BBPD FPGA FAILURE)
CAUTION
BBPD FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.65 Equipment Malfunction on XTRM (CORDIC FPGA FAILURE)
CAUTION
CORDIC FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.66
Equipment Malfunction on CEM (START ERROR)
This alarm indicates an error at the start of the CEM/iCEM. Particularly when starting one of the Digital Signal Processors (DSPs) or FPGAs.
CAUTION
START ERROR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment equipmentMalfunction MAJOR The service is lost with one CEM/iCEM. hardware failure software failure
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START ERROR Remedial Action Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If the problem persists, call the next level of support.
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5.2.67
Equipment Malfunction on XTRM (START ERROR)
CAUTION
START ERROR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.68
Equipment Malfunction on DDM PAC (PA-TRM LINK)
CAUTION
PA-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board DDM PAC equipment equipmentMalfunction MAJOR
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5.2.69 Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE)
CAUTION
CORDIC FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.70 Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION)
DDM RECONFIGURATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment equipmentMalfunction warning
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5.2.71 Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL)
CAUTION
GAIN CONTROL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.72 Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE)
CAUTION
MIM ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.73 Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)
CAUTION
UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.74 Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESS FAILURE)
CAUTION
FILE SYSTEM ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.75 Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE)
CAUTION
TX PATH FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.76 Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED)
CAUTION
LNA FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.77 Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED)
VSWR FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.78 Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT)
VSWR NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.79 Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD)
CAUTION
CURRENT OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.80 Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP)
CAUTION
CANCELLATION LOOP BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.81 Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK)
CAUTION
PLL OUT OF LOCK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.82 Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE)
CAUTION
RX CHANNELIZER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.83 Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE)
CAUTION
TX CHANNELIZER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.84 Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED)
CAUTION
SELF TEST FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.85
Equipment Malfunction on TRM (BBPD FPGA FAILURE)
BBPD FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-600 BTS 12010-1-700 BTS 12010-2 BTS 12020-1 BTS 12020-2 BTS 18010 BTS 18020 BTS 12110
Board TRM equipment equipmentMalfunction minor
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5.2.86
Equipment Malfunction on TRM (CORDIC FPGA FAILURE)
CORDIC FPGA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-600 BTS 12010-1-700 BTS 12010-2 BTS 12020-1 BTS 12020-2 BTS 18010 BTS 18020 BTS 12110
Board TRM equipment equipmentMalfunction minor
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5.2.87 Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT)
CAUTION
DC VOLTAGE FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment REMOTE RADIO HEAD equipment equipmentMalfunction MAJOR
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5.2.88 Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE)
CAUTION
BATTERY ON DISCHARGE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.89 Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE)
CAUTION
POWER SUPPLY FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.90 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASIC TEMPERATURE ALARM)
This alarm indicates a temperature higher than 70C in the dTRX part of the TRM/iTRM. This abnormal temperature is detected by the temperature sensor located near the ASIC. When the temperature falls below 60C, the alarm disappears.
CAUTION
DTRM ASIC TEMPERATURE ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM environmental heatingOrVentilationOrCoolingSystemProblem MAJOR The service is not possible if there is only one TRM/iTRM.
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DTRM ASIC TEMPERATURE ALARM Reason Remedial Action One frequency is lost otherwise. environmental problem hardware failure Search for environmental problems: ambient temperature, cooling system. If there is no environmental problem, replace the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.91 Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATURE ALARM)
CAUTION
RTRM TEMPERATURE ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM environmental heatingOrVentilationOrCoolingSystemProblem MAJOR
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5.2.92 Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATURE ALARM)
This alarm indicates a temperature higher than 80C in the rTRX part of the TRM/iTRM. When the temperature falls below 70C, the alarm disappears.
CAUTION
RTRM TEMPERATURE ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM environmental heatingOrVentilationOrCoolingSystemProblem MAJOR The service is not possible if there is only one TRM/iTRM. One frequency is lost otherwise.
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RTRM TEMPERATURE ALARM Reason Remedial Action environmental problem hardware failure Search for environmental problems: ambient temperature, cooling system. If there is no environmental problem, replace the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.93 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RF TEMPERATURE ALARM)
CAUTION
DTRM RF TEMPERATURE ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.94 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATURE ALARM)
This alarm indicates that there is a temperature higher than 80C in the dTRX part of the TRM/iTRM. This abnormal temperature is detected by the temperature sensor located near the RF power supply. When the temperature falls below 70C, the alarm disappears.
CAUTION
DTRM RF TEMPERATURE ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM environmental heatingOrVentilationOrCoolingSystemProblem MAJOR The service is not possible if there is only
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DTRM RF TEMPERATURE ALARM one TRM/iTRM. Reason Remedial Action One frequency is lost otherwise. environmental problem hardware failure Search for environmental problems: ambient temperature, cooling system. If there are no environmental problems, replace the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.95 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASIC TEMPERATURE ALARM)
CAUTION
DTRM ASIC TEMPERATURE ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.96 Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGH TEMPERATURE WARNING)
TRM HIGH TEMPERATURE WARNING BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM environmental heatingOrVentilationOrCoolingSystemProblem minor
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5.2.97 Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATURE WARNING)
This alarm indicates a temperature higher than 65C in the dTRX part of the TRM/iTRM. Abnormal temperature is detected by the temperature sensor located near the RF power supply. When the temperature falls below 60C, the alarm disappears. There is no impact on the TRM/iTRM.
TRM HIGH TEMPERATURE WARNING BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM environmental heatingOrVentilationOrCoolingSystemProblem minor No impact Hardware failure Search for other cooling system failure: iDACS, SDACS, fan, ICU, or MCU in COOLING SYSTEM ALARMS
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TRM HIGH TEMPERATURE WARNING Treat them if necessary. Check the external temperature of the BTS. If the problem persists, replace the TRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.98 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (TEMPERATURE OVERLOAD)
CAUTION
TEMPERATURE OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD environmental heatingOrVentilationOrCoolingSystemProblem MAJOR
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5.2.99 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGH TEMPERATURE)
HIGH TEMPERATURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD environmental heatingOrVentilationOrCoolingSystemProblem minor
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5.2.100 Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM)
EXTERNAL ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board EXTERNAL ALARM environmental inputOutputDeviceError minor
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5.2.101 Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY)
CAUTION
PROCESSOR OUT OF MEMORY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM processing error outOfMemory MAJOR
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5.2.102
Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)
This alarm indicates that available free memory is less than 5%.
CAUTION
PROCESSOR OUT OF MEMORY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM processing error outOfMemory MAJOR No impact Software failure Reset TRM/iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network
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PROCESSOR OUT OF MEMORY OAM Commands (411-8111-512). OR Reset TRM/iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, call the next level of support.
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5.2.103 Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY)
CAUTION
PROCESSOR OUT OF MEMORY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD processing error outOfMemory MAJOR
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5.2.104 Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN)
CAUTION
DC CONVERTER SHUTDOWN BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment powerProblem MAJOR
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5.2.105 Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION)
CAUTION
DC VOLTAGE REGULATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment powerProblem MAJOR
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5.2.106 Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD)
RF OUTPUT OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment powerProblem minor
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5.2.107
Queue Size Exceeded on CCM (ALARM FIFO FULL)
This alarm indicates that the internal alarm queue of the BTS is full.
CAUTION
ALARM FIFO FULL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM quality of service queueSizeExceeded MAJOR No impact cycling alarm overloading on the OAM Reset CCM/iCCM by a reset command on
Remedial Action
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ALARM FIFO FULL the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.108 HSSL)
Receive Failure on CEM (RECEIVE PARITY ERROR ON
The number of parity errors received by the CCM/iCCM, on the HSSL link from the CEM/iCEM, is too high. This alarm appears in conjunction with the Communications Protocol Error on CEM (CCM-CEM LINK).
CAUTION
RECEIVE PARITY ERROR ON HSSL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM equipment receiveFailure MAJOR The service is lost with one CEM/iCEM. The capacity is reduced otherwise.
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RECEIVE PARITY ERROR ON HSSL Reason Remedial Action hardware failure of the CEM/iCEM software failure in the CCM/iCCM Check if the alarm is transient: an end of alarm appears. If the alarm is transient, call the next level of support. If the alarm is not transient, reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, reset CCM by a reset command on the board object on the OMCB. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CEM/iCEM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.109 HSSL)
Receive Failure on XTRM (RECEIVE PARITY ERROR ON
CAUTION
RECEIVE PARITY ERROR ON HSSL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment receiveFailure MAJOR
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5.2.110 HSSL)
Receive Failure on TRM (RECEIVE PARITY ERROR ON
The number of parity errors received by the CCM, on the HSSL link from the TRM/iTRM, is too high. This alarm appears in conjunction with the Communications Protocol Error on TRM (CCM-TRM LINK).
CAUTION
Impact on service and/or on the equipment The service is lost with one TRM/iTRM. The capacity is reduced otherwise.
RECEIVE PARITY ERROR ON HSSL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment receiveFailure MAJOR The service is lost with one TRM/iTRM.
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RECEIVE PARITY ERROR ON HSSL Reason Remedial Action The capacity is reduced otherwise. CCM/TRM hardware failure software failure Check if the alarm is transient: an end of fault appears. If the alarm is transient, call the next level of support. If the alarm is not transient, reset the TRM/ iTRM by a reset command on the board object on the OMC-B. For more information on reset, refer toAccess Network OAM Commands (411-8111-512). OR Reset TRM/ iTRM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, reset the CCM/iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer toAccess Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the TRM/iTRM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides If the problem is always present, replace the CCM/iCCM. For more information on how to replace a TRM, refer to UMTS BTS Hardware Maintenance Guides
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5.2.111 Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL)
CAUTION
RECEIVE PARITY ERROR ON HSSL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment receiveFailure MAJOR
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5.2.112
Receive Failure on REMOTE RADIO HEAD (LOW RSSI)
LOW RSSI BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD equipment receiverFailure minor
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5.2.113
Receive Failure on TRM (LOW RSSI)
This alarm indicates that low received power at antenna level.
LOW RSSI BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-600 BTS 12010-1-700 BTS 12010-2 BTS 12020-1 BTS 12020-2 BTS 18010 BTS 18020 BTS 12110
Board TRM equipment receiverFailure minor Possible service degradation Low received power at antenna level Check all connectors Check the correct pluggin and tightening of the cables on receive (RX) chain. If necessary, replace it Check all connectors on the TRM. If damaged, replace it. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides.
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5.2.114 Software Program Error on CCM (RESTART REQUESTED BY OMC-B)

This alarm indicates that the CCM/iCCM has restarted following a reset by the OMC-B.
RESTART REQUESTED BY OMC-B BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM processing error softwareProgramError warning No impact Service was interrupted but is now restored. No particular action required
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5.2.115 Software Program Error on CEM (RESTART REQUESTED BY OMC-B)

This alarm indicates that the CEM/iCEM has restarted. This is due to a lock and unlock action by the OMC-B or a reset of the CEM/iCEM.
RESTART REQUESTED BY OMC-B BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM processing error softwareProgramError warning No impact softwareProgramError on CEM: a lock and unlock action by the OMC-B or a reset of the CEM/ iCEM No particular action required
Remedial Action
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5.2.116 Software Program Error on XTRM (RESTART REQUESTED BY OMC-B)
Board XTRM processing error softwareProgramError warning
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5.2.117 Software Program Error on TRM (RESTART REQUESTED BY OMC-B)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart has been requested by the OMC-B. The OMC-B action is locked and unlocked.
Board TRM processing error softwareProgramError warning No impact Software failure No particular action is required.
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5.2.118 Software Program Error on CCM (RESTART REQUESTED BY NBAP)

This alarm indicates that the BOARD has restarted and that the cause of the restart is the NBAP (Node B Application Part) RESET REQUEST message received from the Nortel UMTS RNC.
RESTART REQUESTED BY NBAP BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.119 Software Program Error on CCM (RESTART REQUESTED BY TIL)

This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is the TIL.
RESTART REQUESTED BY TIL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.120 Software Program Error on CEM (RESTART REQUESTED BY TIL)

This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is the TIL.
RESTART REQUESTED BY TIL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM processing error softwareProgramError warning No impact softwareProgramError on CEM: the CEM/iCEM has restarted and that the cause of the restart is the TIL No particular action required
Remedial Action
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5.2.121 Software Program Error on XTRM (RESTART REQUESTED BY TIL)
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5.2.122 Software Program Error on TRM (RESTART REQUESTED BY TIL)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart has been requested by the TIL.
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5.2.123
Software Program Error on CCM (POWER ON)
This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is a power on.
POWER ON BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM processing error softwareProgramError warning No impact Service was interrupted but is now restored. No particular action requried
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5.2.124
Software Program Error on CEM (POWER ON)
This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is a power on.
POWER ON BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM processing error softwareProgramError warning No impact softwareProgramError on CEM: the CEM/iCEM has restarted and that the cause of the restart is a power on No particular action required
Remedial Action
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5.2.125
Software Program Error on XTRM (POWER ON)
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5.2.126
Software Program Error on TRM (POWER ON)
This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart is a power on.
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5.2.127 Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION)

This alarm indicates that the BOARD has restarted and that the cause of the restart is a connection time-out with the OMC-B, the TIL and the Nortel UMTS RNC. Note: The value of the timer before time-out is given by the OMC-B in the iubLossTimeOut parameter (BTSEquipment Object).
RESTART DUE TO TIMEOUT CONNECTION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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5.2.128 Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE)

This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is the activation of a software load.
RESTART FOR SOFTWARE UPGRADE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM processing error softwareProgramError warning No impact Normal reset following software activation No particular action required
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5.2.129 Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE)

This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is the activation of a software load.
RESTART FOR SOFTWARE UPGRADE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM processing error softwareProgramError warning No impact softwareProgramError on CEM: the CEM/iCEM has restarted and that the cause of the restart is the activation of a software load No particular action required
Remedial Action
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5.2.130 Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE)
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5.2.131 Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE)

This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart is the activation of a software load.
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5.2.132
Software Program Error on CCM (SOFTWARE ANOMALY)
This alarm indicates that the software is failed on the CCM/iCCM.
CAUTION
SOFTWARE ANOMALY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM processing error softwareProgramError MAJOR The service is not guaranteed. Software failure Reset CCM/iCCM by the reset command on the board object on the OMC-B. For more information on reset, refer to Access Network
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SOFTWARE ANOMALY OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL command, refer to BTS TIL Tool (411-8111-518). Call the next level of support.
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5.2.133
Software Program Error on CEM (SOFTWARE ANOMALY)
This alarm indicates that the software has failed on the CEM/iCEM.
CAUTION
Board CEM processing error softwareProgramError MAJOR The service is not guaranteed. A normal reset following software activation Reset CEM/iCEM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network
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SOFTWARE ANOMALY OAM Commands (411-8111-512). OR reset the CEM/iCEM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Call the next level of support.
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5.2.134 Software Program Error on XTRM (SOFTWARE ANOMALY)
CAUTION
Board XTRM processing error softwareProgramError MAJOR
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5.2.135
Software Program Error on TRM (SOFTWARE ANOMALY)
This alarm indicates that a software anomaly on a specific TRM/iTRM.
CAUTION
Impact on service and/or on the equipment The service is not guaranteed
Board TRM processing error softwareProgramError MAJOR The service is not guaranteed Software failure Call the next level of support.
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5.2.136
Software Program Error on CCM (SOFTWARE DUMP)
The alarm indicates that the CCM/iCCM has restarted. The manufacturer information provides internal information that can be used to identify the reason of the restart.
SOFTWARE DUMP BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM processing error softwareProgramError warning No impact, only during the CCM/iCCM restart The CCM/iCCM is restarting. Service was interrupted because of trap and is now restored No particular action required
Remedial Action
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5.2.137
Software Program Error on CEM (SOFTWARE DUMP)
The alarm indicates that the CEM/iCEM has restarted. The manufacturer information provides internal information that can be used to identify the reason of the restart.
SOFTWARE DUMP BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CEM processing error softwareProgramError warning No impact only during the CEM/iCEM restart The CEM/iCEM restarts. No particular action required
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5.2.138
Software Program Error on XTRM (SOFTWARE DUMP)
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5.2.139
Software Program Error on TRM (SOFTWARE DUMP)
The alarm indicates that the TRM/iTRM has restarted. The manufacturer information provides internal information that can be used to identify the reason of the restart.
Board TRM processing error softwareProgramError warning No impact only during the TRM/iTRM restart. The TRM/iTRM restarts. No particular action is required.
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5.2.140 Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP)
SOFTWARE DUMP BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD processing error softwareProgramError warning
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5.2.141 Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY)
CAUTION
SOFTWARE ANOMALY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/Board REMOTE RADIO HEAD processing error softwareProgramError MAJOR
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5.2.142 Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWARE UPGRADE)
RESTART FOR SOFTWARE UPGRADE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.143 Software Program Error on REMOTE RADIO HEAD (POWER ON)
POWER ON BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.144 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY TIL)
RESTART REQUESTED BY TIL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.145 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY OMC-B)
RESTART REQUESTED BY OMC-B BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
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5.2.146 Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND)

This alarm indicates that the CCM/iCCM has failed to transmit the even second to the CEM/iCEM and the Transmitter Receiver Module (TRM).
CAUTION
TRANSMIT LOSS OF EVEN SECOND BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment timingProblem MAJOR The service is not guaranteed. Software failure in the CCM/iCCM
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TRANSMIT LOSS OF EVEN SECOND Remedial Action Check if the alarm is transient: an end of alarm appears. If the alarm is transient, call the next level of support. If the alarm is not transient, reset CCM/iCCM by reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.147 Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR)

This alarm indicates a FPGA failure in R link or F link of the CCM/iCCM.
CAUTION
RFLINK FPGA: INPUT REALIGNMENT ERROR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment timingProblem MAJOR The service is not guaranteed. Hardware failure Check if the alarm is transient: an end of alarm appears. If the alarm is transient, call
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RFLINK FPGA: INPUT REALIGNMENT ERROR the next level of support. If the alarm is not transient, reset CCM/iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.148 Timing Problem on XTRM (NO RF CABLING TEST PERFORMED)
CAUTION
NO RF CABLING TEST PERFORMED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment timingProblem MAJOR
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5.2.149 Timing Problem on TRM (NO RF CABLING TEST PERFORMED)

This alarm indicates that the RF cabling test, which is used by the BTS to detect how it is RF cabled, is not be performed.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one TRM/iTRM.
NO RF CABLING TEST PERFORMED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment timingProblem MAJOR The service is not possible if there is only one TRM/iTRM. TRM/iTRM has been hot plugged-in on the
Reason
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NO RF CABLING TEST PERFORMED BTS (TRM/iTRM detected after BTS startup phase) Remedial Action no TRM/iTRM supervises the DDM Check if the Equipment Malfunction on BTS (NO DDM SUPERVISION). Treat it if necessary. Reset the BTS by a reset command on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Check if there is at least a DDM present. Inspect the connection between TRM/iTRM and DDM. Reset the BTS by a reset command on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518).
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5.2.150 Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL)

The number of transmit parity errors detected on the HSSL link between CCM/iCCM and CEM/TRM is too high.
CAUTION
TRANSMIT PARITY ERROR ON HSSL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board CCM equipment transmitFailure MAJOR The service is not guaranteed. hardware failure of the CCM/iCCM, the CEM/ iCEM and the TRM
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TRANSMIT PARITY ERROR ON HSSL Remedial Action software failure in the CCM/iCCM Check if the alarm is transient: an end of alarm appears. If the alarm is transient, call the next level of support. If the alarm is not transient, reset CCM/iCCM by using the reset command on the OMC-B boardobject. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset by a TIL command, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM/iCCM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm still persists, replace the CEM/ iCEM and the TRM/iTRM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.2.151
Transmitter Failure on XTRM (INCORRECT RF CABLING)
CAUTION
INCORRECT RF CABLING BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board XTRM equipment transmitterFailure MAJOR
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5.2.152
Transmitter Failure on TRM (INCORRECT RF CABLING)
This alarm indicates that at Startup, the BTS detected an incorrect TX RF cabling.
CAUTION
Impact on service and/or on the equipment The service is not possible if there is only one TRM/iTRM.
INCORRECT RF CABLING BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
Board TRM equipment transmitterFailure MAJOR The service is not possible if there is only one TRM/iTRM. Incorrect wiring Check MCPA module is ON.
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INCORRECT RF CABLING Reset the BTS by a reset command on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Inspect RF cables between TRM/iTRM, MCPA module, and DDM.
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5.3
BTS CELL ALARMS

The alarms detailed below are generated by the BTS CELL. Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLY EQUIPPED) Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)
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5.3.1 Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLY EQUIPPED)

This alarm indicates that the configuration of the BTS is not consistent with the hardware detected by the BTS. The alarm is generated on reception of the Iub cell setup request.
CAUTION
Impact on service and/or on the equipment The corresponding cell is not used.
BTS INCORRECTLY EQUIPPED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSCell LOCAL CELL processing error configurationOrCustomizationError MAJOR The corresponding cell is not used. BTS configuration error
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BTS INCORRECTLY EQUIPPED Remedial Action Check the BTS configuration at the Operation and Maintenance Center dedicated to node B (OMC-B) and compare it with the list of modules reported by the BTS. Check that the RF wiring is correct by connecting to the Local Installation Terminal (TIL) on site. For more information on how to perform the check, refer to BTS TIL Tool (411-8111-518). Call next level of support.
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5.3.2 Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)

This alarm is reported when the TRM module detects, after confirmation, a baseband signal having too low power or none at all.
CAUTION
Impact on service and/or on the equipment The cell is not operational
DOWNLINK SIGNAL TOO LOW BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSCell LOCAL CELL equipment equipmentMalfunction MAJOR The cell is not operational Reported when the TRM module detects, after confirmation, a baseband signal having too low
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DOWNLINK SIGNAL TOO LOW power or none at all. Remedial Action The only way to clear the alarm is to reset the TRM or CCM modules.If the problem persists, change the CCU. If the problem still remains, contact Global Product Support for further assistance.
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5.4
BTS EQUIPMENT ALARMS

The alarms detailed below are generated by the BTS EQUIPMENT. Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE) Adapter Error on BTS (INVALID MIXITY) Communications Protocol Error on TC LINK (CELL DROPPED) Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA) Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT WITH HARDWARE) Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT WITH I&C) Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA) Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITH HARDWARE) Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT SUPPORTED) Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE) Enclosure Door Open on DOOR CONTACT (DOOR OPEN) Enclosure Door Open on BATTERY CABINET (BATTERY DOOR) Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT) Equipment Malfunction on MCPA (PA NOT PRESENT) Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE) Equipment Malfunction on BTS (NO DDM SUPERVISION) Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED) Input Device Error on BTS (TIL CONNECTION) Input Device Error on USER SYSTEM (USER ALARM) Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM) Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THE NETWORK) Threshold Crossed on BTS (CALLP TEST RESULT)
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5.4.1 Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE)

This alarm indicates that there is a discrepancy between the number of slots in digital shelf and the BTS packaging.
I&C INCONSISTENT WITH HARDWARE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 12020-2 BTS 18020
BTSEquipment BTS equipment adapterError minor BTS is incorrectly configured. There is a discrepancy between the number of slots populated in the digital shelf and those populated during the BTS packaging operation. Note: There are six slots for the BTS 18020 and ten slots for the BTS 12020-2.
Remedial Action
Change the BTS packaging in ISC using the TIL tool.
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5.4.2
Adapter Error on BTS (INVALID MIXITY)
This alarm indicates that the tri-PA modules are incompatible with TRM, iTRM and MCPA modules.
CAUTION
Impact on service and/or on the equipment On receiving this alarm, all affected BTS cells are considered disabled.
INVALID MIXITY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS equipment adapterError MAJOR On receiving this alarm, all affected BTS cells are considered disabled. The tri-PA modules are incompatible with TRM, iTRM and MCPA modules. The alarm will be raised if a tri-PA module is detected in the same
Reason
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INVALID MIXITY installation as a TRM, iTRM or MCPA module. Remedial Action Correct the installation by replacing the appropriate cards. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this remedial action.
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5.4.3 Communications Protocol Error on TC LINK (CELL DROPPED)

The number of cells dropped by the BTS on an external Transmission Convergence (TC) is too high.
CAUTION
CELL DROPPED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment TC LINK communications communicationsProtocolError MAJOR The service is reduced. Asynchronous Transfer Mode (ATM) configuration problem
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CELL DROPPED Remedial Action software failure hardware failure
Check the ATM configuration of the Virtual Channel Connection (VCC) on the Nortel UMTS Radio Network Controller (RNC) side.
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5.4.4 Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA)

This alarm indicates that the configuration of the BTS is not valid.
CAUTION
Impact on service and/or on the equipment The service is not possible.
INVALID CONFIGURATION DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS processing error configurationOrCustomizationError CRITICAL The service is not possible. Configuration error Call the next level of support.
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5.4.5 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT WITH HARDWARE)
The alarm indicates that the Operation Administration and Maintenance (OAM) configuration of the BTS is not compatible with the hardware configuration which is detected on the BTS.
CAUTION
Impact on service and/or on the equipment The configuration of the BTS is not operational.
CONFIGURATION FILE INCONSISTENT WITH HARDWARE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS processing error configurationOrCustomizationError CRITICAL The configuration of the BTS is not operational. configuration error The BTS hardware configuration is Omni
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CONFIGURATION FILE INCONSISTENT WITH HARDWARE Transmit-Sectorial Receive (OTSR) respectively Sectorial Transmit Sectorial Receive (STSR)- and the OMC-B indicates a STSR (respectively OTSR) configuration instead. The MCPA of the BTS can only be managed in 30W mode (case of BTS 1020 or case of BTS 6020 containing 3 MPCA) and the OMC-B indicates a 45 W configuration. Remedial Action Check the BTS configuration at the OMC-B. Check the BTS 6020 and BTS 1020 maximumPowerAmplification parameter through the Object Editor window (30 W only) at the OMC-B. For more information on parameters, refer to Access Network OAM Commands (411-8111-512). Check the Data Request Form (DRF) parameters. For more information on Radio Access Network (RAN) DRF parameters, refer to RAN DRF Description (UMT/OMC/DD/0007). Check that the hardware is correct. Rebuild the BTS by a build command. For more information on the build command, refer to Access Network OAM Commands (411-8111-512). Check the hardware configuration of the BTS.
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5.4.6 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT WITH I&C)
This alarm indicates that the OMC-B configuration of the BTS is not compatible with the information commissioned in I2M.
CAUTION
CONFIGURATION FILE INCONSISTENT WITH I&C BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS processing error configurationOrCustomizationError CRITICAL The service is not guaranteed. configuration error customization error
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CONFIGURATION FILE INCONSISTENT WITH I&C Remedial Action 1. Check the BTS configuration at the OMC-B If Inverse Multiplexing on ATM (IMA) is used, check that the IMA object is created. Rebuild the BTS if necessary. If IMA will not be used, check that the IMA object is not created. Rebuild the BTS if necessary. Look for the PCM number that will be used for communicating between the BTS and the OMC-B (it is usually PCM 1) Check that this PCM instance is created. Rebuild the BTS if necessary 2. Check the I&C configuration at the TIL If IMA will be used, check that the I&C parameter IMA/PCM is set to IMA. If not, update the parameter. If IMA will not be used, check that I&C parameter IMA/PCM is not set to IMA. If not, change the parameter. Look for the PCM number that will be used for communicating between the BTS and the OMC-B (it is usually PCM 1) Check that this PCM number is correctly set up in the I&C PCM/IMA record. if not update the record. Note: When changing I&C parameters make sure that they are compatible with the parameters in the transport network, if not this could result in a loss of communication with the OMCB.
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5.4.7 Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA)

This alarm indicates that the BTS has restarted with its previous I&C parameter. The connection with the OMC-B has not been possible with the new I&C parameter.
CAUTION
Impact on service and/or on the equipment No Impact
FALLBACK TO PREVIOUS I&C DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS processing error configurationOrCustomizationError CRITICAL No Impact customization error configuration
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FALLBACK TO PREVIOUS I&C DATA Remedial Action the I&C parameter last update from the TIL or the OMC-B is not correct Check and correct the reason why the new I&C parameter did not work. Change the I&C parameter again.
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5.4.8 Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITH HARDWARE)
This alarm is triggered if one bit of the parameter supervisedUserAlarmMask is set to 1 but the BTS can not manage this alarm mask.
ALARM MASK INCONSISTENT WITH HARDWARE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 18010
BTSEquipment BTS processing error configurationOrCustomizationError minor No impact This alarm is triggered if one bit of the parameter supervisedUserAlarmMask is set to 1, but the BTS can not manage this alarm. For more information about this parameter refer to Access Network Parameters (411-8111-813). Set all unmanaged bits of parameter superviseUserAlarmMask to 0 throught Object Editor window at the OMC-B. For more information on how to use Object Editor refer to Access Network OAM Commands (411-8111-512).
Remedial Action
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5.4.9 Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT SUPPORTED)
CAUTION
CARRIER ACTIVATION NOT SUPPORTED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS processing error configurationOrCustomizationError MAJOR
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5.4.10 Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)

This alarm indicates that not enough CEM boards to support HSDPA configuration.
CAUTION
Impact on service and/or on the equipment No HSDPA operation for one or more cells
NOT ENOUGH HSDPA RESOURCE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS processing error configurationOrCustomizationError MAJOR No HSDPA operation for one or more cells Not enough CEM boards to support HSDPA configuration (can be raised after the loss of a CEM board)
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NOT ENOUGH HSDPA RESOURCE Remedial Action Verify HSDPA configuration [parameter HSDPA ress_ID under BTSequipment\BTScell\HSDPAconf] If correct, add or replace, iCEM boards. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides.
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5.4.11
Enclosure Door Open on DOOR CONTACT (DOOR OPEN)
The BTS door is opened.
CAUTION
DOOR OPEN BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment DOOR CONTACT environmental enclosureDoorOpen MAJOR No impact Door Open Close imperatively the door of the BTS. If the door is already closed, perform the fol-
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DOOR OPEN lowing actions: Check the cable attached to the GPSAM. Check that the door contact is correct when the door is closed. For more information on check, refer to UMTS BTS Hardware Maintenance Guides Replace the door contact, if necessary. If the alarm persists, call the next level of support.
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5.4.12 Enclosure Door Open on BATTERY CABINET (BATTERY DOOR)

This alarm is reported by the Global Positioning System and Alarm Module (GPSAM). The door of the external battery cabinet is open.
CAUTION
Impact on service and/or on the equipment If an intervention is being performed on the battery cabinet, the door is open. So the alarm is normal. However, if no intervention is being performed on the battery cabinet, this alarm is not normal. So send someone quickly to solve the problem. If the door remains open, temperature problems could appear.
BATTERY DOOR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
BTSEquipment BATTERY CABINET environmental enclosureDoorOpen MAJOR If an intervention is being performed on the battery cabinet, the door is open. So the alarm is normal. However, if no intervention is being performed on the battery cabinet, this alarm is not normal. So send someone quickly to solve the problem. If the door remains open, temperature problems could appear.
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BATTERY DOOR Reason Remedial Action Battery Door Open Close the door of the external battery cabinet. Check that the door contact is correct when the door is closed. Replace the door contact, if necessary. If the alarm persists, call the next level of support.
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5.4.13 Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT)
CAUTION
PA NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment TRIPA PALLET equipment equipmentMalfunction MAJOR
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5.4.14
Equipment Malfunction on MCPA (PA NOT PRESENT)
This alarm indicates that the MCPA module has been removed or switched off.
CAUTION
Impact on service and/or on the equipment The service is lost on the OTSR configuration. The service is reduced on the STSR configuration (one sector).
PA NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment MCPA equipment equipmentMalfunction MAJOR The service is lost on the OTSR configuration. The service is reduced on the STSR configuration (one sector). missing MCPA module
Reason
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PA NOT PRESENT Remedial Action switching off MCPA module TRM/MCPA module hardware failure wiring failure In a BTS 1020, check if the alarm is due to a fan A failure and if yes, correct the problem. Check the power supply of the MCPA module. Insert the missing MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, call the next level of support.
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5.4.15 Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE)

This alarm indicates that the GPSAM detected an I2C error while accessing the Site Information Memory (SIM) or I&C Information Memory (I2M) DALLAS component.
CAUTION
Impact on service and/or on the equipment UMTS service is not possible if it is the first installation. In other case, UMTS service is not interrupted but the supervision is reduced. The GPSAM alarms and I&C parameters cannot be modified on the OMC-B.
SIM/I2M DALLAS ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment GPSAM equipment equipmentMalfunction MAJOR UMTS service is not possible if it is the first
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SIM/I2M DALLAS ACCESS FAILURE installation. Reason Remedial Action In other case, UMTS service is not interrupted but the supervision is reduced. The GPSAM alarms and I&C parameters cannot be modified on the OMC-B.
Hardware failure Check the 1-wire bus connection. Check the presence of the MCA module. Replace the MCA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.4.16
Equipment Malfunction on BTS (NO DDM SUPERVISION)
This alarm indicates that the DDM is not supervised. This means that DDM alarm cannot longer be reported and RF cabling test might not be done at BTS startup.
CAUTION
NO DDM SUPERVISION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS equipment equipmentMalfunction MAJOR The service is not guaranteed Hardware failure Check if some TRM are in failure
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NO DDM SUPERVISION If there is not of the TRM failure, check the digital connection between TRM and DDM via interco module. Reset the TRM by Reset command on the OMC. If the alarms persists, replacing the TRM. Refer to the publication UMTS BTS Hardware Maintenance Guides
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5.4.17 Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED)

A board of an unknown type has been detected in a slot of the BTS digital shelf. This can be for two reasons: a new hardware module has been plugged-in in an BTS that does not have the software to manage this new hardware. a board in the digital shelf is not starting-up and the CCM could not get the board type (GPSAM not working).
CAUTION
UNKNOWN BOARD DETECTED BTS Type Object Class Equipment Type Event Type Probable Cause Severity BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BOARD equipment equipmentMalfunction MAJOR
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UNKNOWN BOARD DETECTED Impact on BTS operation Reason No impact Remedial Action The BTS does not have the software to manage the new hardware. A board in the digital shelf is not starting-up and the CCM could not get the board type
1. Check the software release of the BTS at the OMC-B. If the software release does not manage the alarmed board, upgrade the software of the BTS. 2. If the software release is appropriate, go on site and replace the alarmed board.
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5.4.18
Input Device Error on BTS (TIL CONNECTION)
This alarm is reported when a TIL connection is detected and cleared on TIL disconnection.
TIL CONNECTION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS environmental inputDeviceError minor None If the TIL was not supposed to connect to this BTS, this alarm could be generated from an unauthorized access by a TIL to the BTS. If TIL was not supposed to connect to this BTS and the operator wants to stop the running TIL connection, he can: 1. modify the password of the TIL access from OMC-B level 2. reset the BTS from OMC-B: using the btsEquipmentReset action forbtsEquipment.
Remedial Action
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5.4.19
Input Device Error on USER SYSTEM (USER ALARM)
One of the supervised user alarms has been detected.
USER ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12020-2 BTS 18020
BTSEquipment USER SYSTEM equipment inputDeviceError minor No impact One of the supervised user alarms has been detected Check that the user alarm is being used, if not update the alarm mask parameter supervisedUserAlarmMask through the OMC-B.
Remedial Action
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5.4.20 Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)

One of the supervised external alarms has been detected. The alarm is customized by FRS 22365.
EXTERNAL ALARM BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment EXTERNAL ALARM equipment inputDeviceError minor No impact One of the supervised external alarms has been detected Check that the external alarm is being used, if not, update the alarm mask parameter supervisedExternalAlarmMask through the OMC-B.
Remedial Action
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5.4.21 Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THE NETWORK)
The alarm indicates that the BTS is unable to derive reference timing from the Pulse Code Modulation (PCM) . This may come either from a synchronization problem with the PCM interface or from the aging of the Core Controller Module (CCM) oscillator.
SYN NOT LOCKED TO THE NETWORK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS SYNCHRONISATION communications lossOfSignal minor No impact hardware failure PCM problem Check if the alarm is on several BTSs. Check network PCM clock. If the clock is not correct, call the next level of
Remedial Action
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SYN NOT LOCKED TO THE NETWORK support. Reset the CCM by connecting the TIL via a remote connection. For more information on a reset using the TIL, refer to BTS TIL Tool (411-8111-518). Check the PCM connection if there is a Communications Protocol Error on PCM (PCM FAULT). Treat it if necessary. If the alarm persists, replace the CCM. For more information on replacing the CCM, refer to the UMTS BTS Hardware Maintenance Guides
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5.4.22
Threshold Crossed on BTS (CALLP TEST RESULT)
This alarm is used to output the results of CALLP tests. A CALLP test is executed to test the resources of a CEM/iCEM module. During this test, each cluster of the CEM/iCEM is checked to see whether it is operational or not. The result of the CALLP test has the following format: For CEM: CEM n : x/y BBU1 abcd BBU2 abcd For iCEM64: iCEM64 n : x/y BBU1 abc For iCEM128: iCEM128 n: x/y BBU1 abc BBU2 abc Note: where n: slot number x: number of RX clusters (RX DSP or MODEM DSP) that were tested and OK y: number of RX clusters that were tested For CEM, a, b, c, d represent the state of: a: RX1A b: RX1B c: RX2A d: RX2B For iCEM64 and iCEM128, a, b, c represent the state of: a: MODEM DSP1 b: MODEM DSP2 c: MODEM DSP3 The state of a DSP is defined as: 0: test OK 1: test failed BBU stands for Base Band Unit, for more information refer to Nortel UMTS BTS (12000, 6000 and 1000 Families) Description (411-8111-905).
When the test is finished the parameter callPCommissionMode must be set to nominalCallPMode through the OMC-B. If a problem occurs during the CallP test (BTS or CEM/iCEM reset for instance): Set the callPCommissionMode parameter (BTSEquipment object) to nominalCallPMode
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through the OMC-B, and, value range. Fix the problem. When the equipment is OK, set the parameter to commissioningCallPMode and restart the test.
CALLP TEST RESULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
BTSEquipment BTS quality of service thresholdCrossed warning No impact Test CEM/iCEM performance It is up to the operator to decide whether the CEM is efficient or not. If the operator considers that too many clusters are inactive, he can replace the CEM. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5
COOLING SYSTEM ALARMS

The alarms detailed below are generated by the COOLING SYSTEM. Equipment Malfunction on IDACS (FAN A FAILURE) Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE) Equipment Malfunction on IDACS (FAN B FAILURE) Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE) Equipment Malfunction on IDACS (HEATER1 FAILURE) Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE) Equipment Malfunction on IDACS (HEATER2 FAILURE) Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE) Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE) Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE) Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE) Equipment Malfunction on FAN TRAY (FAN TRAY FAILED) Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE) Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED) Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLER FAILED) Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE) Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE) Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OF RANGE) Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OF RANGE) Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER) Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKED AIR INLET) Power Problem on BATTERY CABINET (BATTERY TEMPERATURE) Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE)
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5.5.1
Equipment Malfunction on IDACS (FAN A FAILURE)
This alarm indicates that fan A of the cooling unit has failed. The controller takes the following defence action: the non-faulty blower fan B is switched to high speed. The green FAN A LED, on the right side of the iDACS, is OFF. The green FAN A LED, at the bottom of the SDACS, is OFF. The green LED, behind the protection cover at the left side of the ICU (BTS 12010 Cooling Unit), is OFF.
CAUTION
Impact on service and/or on the equipment The operation temperature is not guaranteed. Fan B is switched to high speed, except for the BTS 1020 which does not have a Fan B. In this case the BTS 1020 no longer functions and the service is lost.
FAN A FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12020-1 BTS 12010-2
CoolingSystem IDACS equipment equipmentMalfunction MAJOR The operation temperature is not guaranteed. Fan B is switched to high speed, except for the BTS 1020 which does not have a Fan B.
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FAN A FAILURE In this case the BTS 1020 no longer functions and the service is lost. Reason Remedial Action Hardware failure of the fan In the case of the BTS 12010 - 600 - 2 or the BTS BTS 6010, replace the whole cooling unit. In all other cases, replace fan A. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.2 Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE)

This alarm indicates that FAN A of the cooling system is in failure.
CAUTION
Impact on service and/or on the equipment Overheating may occur if fault not remedied.
FAN A FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18010 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR Overheating may occur if fault not remedied. FAN A of the cooling system has failed. Replace the FAN A module. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this remedial action.
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5.5.3
Equipment Malfunction on IDACS (FAN B FAILURE)
This alarm indicates that fan B of the cooling unit has failed. The controller takes the following defence action: the non-faulty blower fan A is switched to high speed. The green FAN B LED, on the right side of the iDACS, is OFF. The green FAN B LED, at the bottom of the SDACS, is OFF. The green LED, behind the protection cover at the left side of the ICU (BTS 12010 Cooling Unit), is OFF.
CAUTION
Impact on service and/or on the equipment The operation temperature is not guaranteed. The fan A is switched to high speed.
FAN B FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6010 BTS 6020 BTS 12020-1 BTS 12010-2
CoolingSystem IDACS equipment equipmentMalfunction MAJOR The operation temperature is not guaranteed. The fan A is switched to high speed.
Hardware failure of the fan In the case of the BTS 12010 - 600 - 2 or the BTS BTS 6010, replace the whole cooling unit.
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FAN B FAILURE In all other cases, replace fan B. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.4 Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE)

This alarm indicates that FAN B of the cooling system is in failure.
CAUTION
Impact on service and/or on the equipment Overheating may occur if the fault is not remedied.
FAN B FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12020-2 BTS 18010 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR Overheating may occur if the fault is not remedied. FAN B of the cooling system has failed. Replace the FAN B module. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this remedial action.
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5.5.5
Equipment Malfunction on IDACS (HEATER1 FAILURE)
This alarm indicates that heater #1 of the iDACS has failed. The green HEATER 1 LED, on the right side of the iDACS, is OFF. The green HTR 1 LED, at the bottom of the SDACS, is OFF.
CAUTION
HEATER1 FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12020-1
CoolingSystem IDACS equipment equipmentMalfunction MAJOR No impact Hardware failure Replace the heater.
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5.5.6 Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE)

This alarm indicates that heater #1 of the cooling system is in failure.
CAUTION
HEATER1 FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR No impact Heater #1 of the cooling system has failed. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with remedial action.
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5.5.7
Equipment Malfunction on IDACS (HEATER2 FAILURE)
This alarm indicates that heater 2 of the iDACS has failed. The green HEATER 2 LED, on the right side of the iDACS, is OFF. The green HTR 2 LED, at the bottom of the SDACS, is OFF.
CAUTION
HEATER2 FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-1
CoolingSystem IDACS equipment equipmentMalfunction MAJOR No impact Hardware failure Replace the heater.
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5.5.8 Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE)

This alarm indicates that heater #2 of the cooling system is in failure.
CAUTION
HEATER2 FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR No impact Heater #2 of the cooling system has failed. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with remedial action.
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5.5.9 Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE)

This alarm indicates that the damper of the Cooling Unit is out of service due to a motor failure. The green DAMPER LED, on the right side of the iDACS, is OFF. The green DAMPER LED, at the bottom of the SDACS, is OFF.
CAUTION
Impact on service and/or on the equipment There is no more regulation of the internal temperature of the BTS.
DAMPER MOTOR FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6020 BTS 12020-1
CoolingSystem IDACS equipment equipmentMalfunction MAJOR There is no more regulation of the internal temperature of the BTS. Hardware failure Replace the iDACS or the SDACS. For more information on replacing the iDACS or SDACS, refer to UMTS BTS Hardware Maintenance Guides
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5.5.10 Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE)

This alarm indicates that the damper is out of action due to damper motor failure.
CAUTION
Impact on service and/or on the equipment The IDACS no longer regulates the internal temperature of the BTS
DAMPER MOTOR FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12020-2 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR The IDACS no longer regulates the internal temperature of the BTS The damper is out of action due to damper motor failure. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with remedial action.
Reason
Remedial Action
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5.5.11 Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE)

This alarm indicates a controller failure. The dc supply is transferred from the internal iDACS or SDACS rectifier to the BTS rectifier. This reduces the availability of the dc power supply for the battery charging of the BTS.
CAUTION
DACS RECTIFIER FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12020-1
CoolingSystem IDACS equipment equipmentMalfunction MAJOR No impact iDACS or SDACS internal rectifier failure Search for Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT). Treat them if necessary. If there is no other alarm, replace the iDACS or the SDACS. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.12
Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)
This alarm indicates a failure in the fan tray. The red LED on the front panel is ON.
FAN TRAY FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12010-1-700 BTS 12010-1-600
CoolingSystem FAN TRAY equipment equipmentMalfunction minor hardware degradation impact on MCPA module alarm
Hardware failure Replace the fan tray. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.13 Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE)

This alarm indicates that the temperature of the fan tray is too high. The red LED on the front panel is ON.
FAN TRAY TEMPERATURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700 BTS 12010-1-600
CoolingSystem FAN TRAY equipment equipmentMalfunction minor No impact Hardware failure Check the filter. Search for environmental problems: external temperature of the BTS, environment. If there is no environmental problem, replace the fan tray. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.14 Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED)

This alarm indicates that the ac plinth fan tray has failed.
AC PLINTH FAN TRAY FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700
CoolingSystem AC PLINTH equipment equipmentMalfunction minor No impact Hardware failure on the fan tray. Check the fuses and replace them if necessary. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If fuses are OK, replace the fan tray. For more information on fan tray replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.15 Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLER FAILED)

The alarm indicates that the controller of the cooling system is in failure.
CAUTION
COOLING SYSTEM CONTROLLER FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 12010-2 BTS 18010
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR No impact Hardware failure In case of the BTS 12010 - 600 - 2 or the BTS BTS 6010, replace the whole cooling unit. In all other cases, replace the cooling unit control board.. For more information on hardware replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.16 Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE)

This alarm indicates that the sensor measuring the ambient temperature is not operational.
CAUTION
Impact on service and/or on the equipment The blower runs at high speed and the blocked air inlet alarm is inhibited. This is performed by the cooling system itself
AMBIENT SENSOR FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12020-2 BTS 18010 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR The blower runs at high speed and the blocked air inlet alarm is inhibited. Note: This is performed by the cooling system itself
Reason
The Sensor measuring the ambient temperature is not operational. Replace the ambient sensor. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with remedial action.
Remedial Action
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5.5.17 Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE)

This alarm indicates that the sensor measuring the internal temperature is not operational.
CAUTION
Impact on service and/or on the equipment the damper regulation is stopped Heater #1 and #2 are inhibited the CEATS switch is kept in the state it was before the failure This is performed by the cooling system itself
INTERNAL SENSOR FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12020-2 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR 1. the damper regulation is stopped 2. Heater #1 and #2 are inhibited 3. the CEATS switch is kept in the state it was before the failure Note: This is performed by the cooling system itself
Reason
The sensor measuring the internal temperature is not operational. Replace the internal sensor. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this remedial action.
Remedial Action
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5.5.18 Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OF RANGE)

This alarm indicates that the temperature is over or under limit.
CAUTION
Impact on service and/or on the equipment No hardware defense mechanism is activated. This will only occur if the MCPA over temperature alarm is generated or if CEATS is asserted.
INTERNAL TEMPERATURE OUT OF RANGE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12020-2 BTS 18020
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR No hardware defense mechanism is activated. This will only occur if the MCPA over temperature alarm is generated or if CEATS is asserted. The temperature detected is out of the sensor range. Check for the presence of other cooling alarms.
Reason
Remedial Action
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5.5.19 Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OF RANGE)

External temperature is over or under limit.
CAUTION
Impact on service and/or on the equipment No immediate impact
AMBIENT TEMPERATURE OUT OF RANGE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 18010
CoolingSystem COOLING SYSTEM equipment equipmentMalfunction MAJOR No immediate impact External temperature is over or under limit. Check site location for cause of temperature problem.
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5.5.20 Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER)

This alarm indicates that the filter of the iDACS or SDACS is dirty. The green FILTER CLOG LED, on the right side of the iDACS, is OFF. The green FILTER LED, at the bottom of the SDACS, is OFF.
CLOGGED FILTER BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12020-1
CoolingSystem IDACS environmental heatingOrVentilationOrCoolingSystemProblem minor No impact Dirty filter in iDACS or SDACS Make sure that there are no objects impeding the air flow, else remove the objects. If the alarm persists, replace the iDACS, SDACS or the BTS 6010 cooling unit filter within two weeks of the alarm. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.5.21 Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKED AIR INLET)
The alarm indicates blocked air inlet conditions.
BLOCKED AIR INLET BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
CoolingSystem COOLING SYSTEM environmental heatingOrVentilationOrCoolingSystemProblem minor No impact Filter failure Check: heating cooling ventilation
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5.5.22 Power Problem on BATTERY CABINET (BATTERY TEMPERATURE)

The temperature of the battery cabinet is higher than 65C. It indicates a problem with the climate unit of the external battery cabinet.
CAUTION
BATTERY TEMPERATURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
CoolingSystem BATTERY CABINET equipment powerProblem MAJOR No impact Hardware failure Check if the alarm BATTERY POWER AC is present, if yes refer to this alarm, else replace the heating and ventilation system of the external battery cabinet. Call the next level of support. If the problem persists, call the next level of support.
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5.5.23 Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE)
CAUTION
OVER TEMPERATURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12010-1-700 BTS 12020-1
CoolingSystem RECTIFIER SYSTEM environmental temperatureUnacceptable MAJOR
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5.6
NODEBCP ALARMS
The alarms detailed below are generated by the NODEBCP. Communications Protocol Error on NODEBCP (NBAP ANOMALY)
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5.6.1 Communications Protocol Error on NODEBCP (NBAP ANOMALY)

This alarm is reported when the BTS has detected an NBAP protocol anomaly that cannot be reported via a criticality procedure to the RNC. Reported when there is no reponse from the RNC on AUDIT REQUIRED. Cleared on NodeB CP SSCOP disconnection and reconnection.
CAUTION
Impact on service and/or on the equipment Cells operation is not guaranteed
NBAP ANOMALY BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason NODEBCP communications communicationsProtocolError CRITICAL Cells operation is not guaranteed The BTS has detected an NBAP protocol anomBTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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NBAP ANOMALY aly. Remedial Action Disconnect and reconnect the NODEB-CP SSCOP. To achieve these actions, change the administrativeState attribute of the NodeB object at WNMS to LOCKED, then UNLOCKED.
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5.7
PASSIVE COMPONENT ALARMS

The alarms detailed below are generated by the PASSIVE COMPONENT. Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND) Adapter Error on TRIPA (INCORRECT FREQUENCY BAND) Adapter Error on MCPA (INCORRECT FREQUENCY BAND) Adapter Error on DDM (INCORRECT FREQUENCY BAND) Adapter Error on MCPA (UNSUPPORTED EQUIPMENT) Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION) Equipment Malfunction on GPSAM (CCM-GPSAM LINK) Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR) Equipment Malfunction on MCPA (CANCELLATION LOOP) Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE) Equipment Malfunction on MCPA (PARTIAL FAILURE) Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD) Equipment Malfunction on MCPA (CURRENT OVERLOAD) Equipment Malfunction on DDM (VSWR NOT PRESENT) Equipment Malfunction on DDM LNA MAIN (LNA FAILED) Equipment Malfunction on DDM LNA DIV (LNA FAILED) Equipment Malfunction on DDM (VSWR FAILED) Equipment Malfunction on DDM (DDM-TRM LINK) Equipment Malfunction on TRIPA PALLET (PA-TRM LINK) Equipment Malfunction on MCPA (PA-TRM LINK) Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK) Equipment Malfunction on DDM (DDM NOT PRESENT) Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE) Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE) Equipment Malfunction on TRIPA PALLET (GAIN CONTROL) Equipment Malfunction on MCPA (GAIN CONTROL) Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT) Equipment Malfunction on DDM (INVALID DDM CABLING) Equipment Malfunction on DDM (DDM RECONFIGURATION) Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA) Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA)
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Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA) Equipment Malfunction on DDM (INVALID MANUFACTURER DATA) Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE) Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDE SPECIFICATION) Equipment Malfunction on TRIPA (DOWNLOADING FAILURE) Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE) Equipment Malfunction on DDM PAC (PA NOT PRESENT) Equipment Malfunction on OIM (OIM DC FAULT) Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA) Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR) Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITH HARDWARE) Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGH TEMPERATURE) Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE) Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATURE OVERLOAD) Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATURE OVERLOAD) Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT) Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT) Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFP TRANSCEIVER) Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD) Power Problem on MCPA (RF OUTPUT OVERLOAD) Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION) Power Problem on MCPA (DC VOLTAGE REGULATION) Power Problem on MCPA (DC CONVERTER SHUTDOWN)
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5.7.1 Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND)

CAUTION
INCORRECT FREQUENCY BAND BTS Type Object Class Equipment Type Event Type Probable Cause Severity BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TX SPLITTER equipment adapterError MAJOR
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INCORRECT FREQUENCY BAND Impact on BTS operation Reason Remedial Action The service is not guaranteed Hardware failure Check the frequency band of the TX Splitter module via the inventory of the TX Splitter module. If the alarms persists, replace the TX Splitter module. Refer to the publication UMTS BTS Hardware Maintenance Guides
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5.7.2
Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)
This alarm indicates that the RF module is not compatible with the frequency band requested by OMC-B.
CAUTION
Impact on service and/or on the equipment PA out of service
INCORRECT FREQUENCY BAND BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA equipment adapterError MAJOR PA out of service An RF module is not compatible with the frequency band requested by OMC-B. Note: If all RF modules manage a frequency
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INCORRECT FREQUENCY BAND band which is different from the frequency band configured by OMC-B, the iBTS will generate another alarm: Configuration File Inconsistent With Hardware Remedial Action Change to compatible hardware. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this remedial action.
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5.7.3
Adapter Error on MCPA (INCORRECT FREQUENCY BAND)
CAUTION
PassiveComponent MCPA equipment adapterError MAJOR The service is not guaranteed.
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INCORRECT FREQUENCY BAND Reason Remedial Action Adaptation error Check the frequency band of the MCPA module via the inventory of the MCPA module. If the alarms persists, replace the MCPA module. Refer to the publication UMTS BTS Hardware Maintenance Guides
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5.7.4
Adapter Error on DDM (INCORRECT FREQUENCY BAND)
CAUTION
PassiveComponent DDM equipment adapterError MAJOR The service is not guaranteed.
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INCORRECT FREQUENCY BAND Reason Remedial Action Adaptation error Check the frequency band of the DDM via the DDM inventory. If the alarms persists, replace the DDM. Refer to the publication UMTS BTS Hardware Maintenance Guides
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5.7.5
Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)
The alarm indicates that the PA is not supported in this BTS.
CAUTION
UNSUPPORTED EQUIPMENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18020
PassiveComponent MCPA equipment adapterError MAJOR No impact Adaptation error Remove and reinsert the MCPA module. For more information on hardware replacement, refer to the publication UMTS BTS Hardware Maintenance Guides If the alarm persists, replace the MCPA with a tri-PA. For more information on hardware replacement, refer to the publication UMTS BTS Hardware Maintenance Guides
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5.7.6 Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION)

The alarm indicates that the MCPA is forced by the BTS to 30 W although the BTS max power amplication is configured to 45 W.
REDUCED MAX POWER AMPLIFICATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6020
PassiveComponent MCPA equipment adapterError minor No impact Adaptation error Check if the parameter of the BTS is 45 W. If the parameter is correct, change the MCPA module with another that can be used at 45 W.
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5.7.7
Equipment Malfunction on GPSAM (CCM-GPSAM LINK)
This alarm indicates that the CCM/iCCM has no access to the GPSAM: there is no communication between the two modules. It can due to an hardware failure or a GPSAM software failure.
CAUTION
Impact on service and/or on the equipment UMTS service is not available, if it is the first installation. In other cases, UMTS service is not interrupted but supervision of the network is reduced. The GPSAM alarms and I&C parameters cannot be modified on the OMC-B.
CCM-GPSAM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent GPSAM equipment equipmentMalfunction MAJOR UMTS service is not available, if it is the first
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CCM-GPSAM LINK installation. Reason Remedial Action In other cases, UMTS service is not interrupted but supervision of the network is reduced. The GPSAM alarms and I&C parameters cannot be modified on the OMC-B. hardware failure GPSAM software failure Check that the GPSAM is present in the cabinet. For the BTS 12010, check the CB9 and CB10 breakers dedicated to the GPSAM. Remove and reinsert the GPSAM. For more information on how to replace a GPSAM, refer to UMTS BTS Hardware Maintenance Guides Reset the CCM by a reset command on the board object on the OMC-B. For more information on a reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the GPSAM. For more information on how to replace a GPSAM, refer to UMTS BTS Hardware Maintenance Guides. Reset the CCM by a reset command on the boardobject on the OMC-B. For more information on how to reset the CCM, refer to Access Network OAM Commands (411-8111-512). OR reset CCM by connecting to the TIL through a remote connection. For more information on how to reset the CCM through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm still persists, after GPSAM has been replaced, replace the CCM module. For more information on how to replace a CCM, refer to UMTS BTS Hardware Maintenance Guides If the alarm still persists, inspect the connectors and the digital shelf back panel.
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CCM-GPSAM LINK If the alarm persists, call the next level of support.
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5.7.8 Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR)

This alarm indicates the impossibility of downloading the GPSAM during the start up.
CAUTION
Impact on service and/or on the equipment UMTS service is not possible if it is the first installation. In other case, UMTS service is not interrupted but the supervision is reduced. The GPSAM alarms and I&C parameters cannot be modified on the OMC-B.
GPSAM DOWNLOADING ERROR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent GPSAM equipment equipmentMalfunction MAJOR UMTS service is not possible if it is the first installation.
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GPSAM DOWNLOADING ERROR Reason Remedial Action In other case, UMTS service is not interrupted but the supervision is reduced. The GPSAM alarms and I&C parameters cannot be modified on the OMC-B. hardware failure GPSAM software failure Check the state of the LEDs on the front view of the GPSAM. If it is a BTS 12010, check the CB9 and CB10 breakers dedicated to the GPSAM. The two LEDs are OFF, the GPSAM is not correctly plugged in: insert the GPSAM correctly. Only the triangular LED is ON: Reset the CCM by a reset command on the board object on the OMC-B. For more information on how to reset a CCM, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM module by connecting to the TIL through a remote connection. For more information on how to reset the CCM through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the GPSAM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides Reset the CCM module by a reset command on the board object on the OMC-B. For more information on how to reset a CCM, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM module by connecting to the TIL through a remote connection. For more information on how to reset a CCM through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, replace the CCM module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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GPSAM DOWNLOADING ERROR If the alarm still persists, inspect the connectors and the digital shelf back panel. If the alarm still persists, replace the GPSAM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If only the rectangular LED is ON, call the next level of support.
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5.7.9
Equipment Malfunction on MCPA (CANCELLATION LOOP)
This alarm indicates that radio interference is too high. Then the MCPA module can not emit correctly.
CAUTION
Impact on service and/or on the equipment The service is lost.
CANCELLATION LOOP BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment equipmentMalfunction MAJOR The service is lost. Hardware failure Lock and Unlock the MCPA. For more information, refer to Access Network OAM
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CANCELLATION LOOP Commands (411-8111-512). This should clear the alarm. If the alarm persists, replace the MCPA module. For more information on how to replace the MCPA, refer to UMTS BTS Hardware Maintenance Guides
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5.7.10 Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE)

One or more of the tri-PA transistors have failed.
CAUTION
PARTIAL FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment equipmentMalfunction MAJOR The cell is not operational One or more of the tri-PA transistors have failed. The TRM module shuts down the tri-PA peallet. Delete the cell or restart the tri-PA pallet at the operator's discretion. Clear latched alarm by
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PARTIAL FAILURE locking/unlocking the tri-PA pallet. Replace the tri-PA module after two retries. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this action.
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5.7.11
Equipment Malfunction on MCPA (PARTIAL FAILURE)
The alarm indicates that one or more transistors of the MCPA module are in failure.
CAUTION
PARTIAL FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment equipmentMalfunction MAJOR The service is lost on the OTSR configuration. The service is reduced on the STSR configuration (one sector).
Reason
Hardware failure
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PARTIAL FAILURE Remedial Action Replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.12 Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD)

This alarm indicates a power overload. This alarm also known as DC POWER CONSUMPTION OVERLOAD. The tri-PA has halted its operation.
CAUTION
Impact on service and/or on the equipment A tri-PA has halted its operation. There is a service outage of one or two carriers in one sector.
CURRENT OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment equipmentMalfunction MAJOR A tri-PA has halted its operation. There is a service outage of one or two carriers in one sector. This alarm indicates a power overload. The triPA has halted its operation.
Reason
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CURRENT OVERLOAD Remedial Action Shut down tri-PA pallet. Delete cell or restart triPA pallet at operator's discretion. Replace tri-PA module after two retires. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this action.
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5.7.13
Equipment Malfunction on MCPA (CURRENT OVERLOAD)
This alarm indicates that the power is overloaded, so the MCPA module is stopped.
CAUTION
Impact on service and/or on the equipment The MCPA module defence stops the transmission. The service is lost on the OTSR configuration. The service is reduced on the STSR configuration (one sector).
CURRENT OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment equipmentMalfunction MAJOR The MCPA module defence stops the transmission. The service is lost on the OTSR configuration.
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CURRENT OVERLOAD Reason Remedial Action The service is reduced on the STSR configuration (one sector). hardware failure software failure
Replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.14
Equipment Malfunction on DDM (VSWR NOT PRESENT)
The alarm indicates that the VSWR equipment has not been detected by software. Whereas VSWR must always present on DDM.
VSWR NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction minor No impact Missing hardware Replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.15
Equipment Malfunction on DDM LNA MAIN (LNA FAILED)
This alarm indicates that the LNA Main has failed.
CAUTION
Impact on service and/or on the equipment The service is degraded.
LNA FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM LNA MAIN equipment equipmentMalfunction MAJOR The service is degraded. Internal problem Replace the faulty DDM with the red LED ON. For more information on replacement, refer to
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LNA FAILED UMTS BTS Hardware Maintenance Guides
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5.7.16
Equipment Malfunction on DDM LNA DIV (LNA FAILED)
This alarm indicates that the LNA Diversity has failed.
CAUTION
Impact on service and/or on the equipment The service is degraded.
LNA FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM LNA DIV equipment equipmentMalfunction MAJOR The service is degraded. Internal problem Replace the faulty DDM with the red LED ON. For more information on replacement, refer to
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LNA FAILED UMTS BTS Hardware Maintenance Guides
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5.7.17
Equipment Malfunction on DDM (VSWR FAILED)
The alarm indicates that the VSWR function is unusable.
VSWR FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction minor No impact hardware failure current consumption out of range
Remedial Action
Replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.18
Equipment Malfunction on DDM (DDM-TRM LINK)
This alarm indicates that there is no digital communication between the DDM and the TRM/iTRM.
CAUTION
DDM-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction MAJOR The service is lost with one sector. DDM failure hardware failure wiring failure
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DDM-TRM LINK Remedial Action In an BTS 1020, check if the alarm is due to a fan A failure and if yes, correct the problem. Inspect the connection chain: TRM, interco, and DDM. Check the DDM swap. Replace faulty DDM with its red LED ON . For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.19
Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)
This alarm indicates that there is no digital (I2C) communication between the tri-PA and TRM modules.
CAUTION
Impact on service and/or on the equipment There is a service outage of one or two carriers in one sector.
PA-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment equipmentMalfunction MAJOR There is a service outage of one or two carriers in one sector. This alarm indicates that there is no digital (I2C) communication between the tri-PA and TRM modules. This alarm detects in particular the total
Reason
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PA-TRM LINK outage of a tri-PA (could be due to a PSU failure or other). Remedial Action Check the TRM to tri-PA digital cable. If this is not the cause of the fault, replace the tri-PA module. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with this action.
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5.7.20
Equipment Malfunction on MCPA (PA-TRM LINK)
This alarm indicates that there is no communication between the MCPA module and the TRM/iTRM.
CAUTION
PA-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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PA-TRM LINK Reason Remedial Action connection failure TRM/MCPA module hardware failure Inspect the connections between the MCPA module and the TRM. If necessary, replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If necessary, replace the TRM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.21 Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK)

The alarm indicates that there is not digital (I2C) communication between TRM/iTRM and Tx Splitter. This alarm only occurs in OTSR configuration.
TX SPLITTER-TRM LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TX SPLITTER equipment equipmentMalfunction minor No impact Tx Splitter/TRM hardware failure cable between TRM/iTRM and Tx Splitter Inspect the connections between the Tx Splitter and the TRM. Check the green LED of Tx Splitter is OFF. If necessary, replace the Tx Splitter. For
Remedial Action
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TX SPLITTER-TRM LINK more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If necessary, replace the TRM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.22
Equipment Malfunction on DDM (DDM NOT PRESENT)
This alarm indicates that the DDM is not present.
CAUTION
DDM NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction MAJOR The service is lost with one sector. missing DDM DDM/TRM hardware failure wiring failure
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DDM NOT PRESENT Remedial Action Inspect the DDM connection. Insert the missing DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.23 Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE)

This alarm indicates a wiring failure between the MCPA module and the DDM.
CAUTION
VSWR PA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM VSWR MAIN equipment equipmentMalfunction MAJOR The service is reduced. hardware failure MCPA module to DDM connections
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VSWR PA FAILURE Remedial Action Search the alarms for MCPA module or DDM. Treat them if necessary. Inspect the wiring between the MCPA module and the DDM. Lock and Unlock the PA connected to the DDM to clear the alarm. For more information on how to lock and unlock, refer to Access Network OAM Commands (411-8111-512).
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5.7.24 Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE)

This alarm indicates a wiring failure between the MCPA module and the DDM.
CAUTION
VSWR PA FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM VSWR DIV equipment equipmentMalfunction MAJOR The service is lost with one sector. hardware failure MCPA module to DDM connections
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VSWR PA FAILURE Remedial Action Search the alarms for MCPA module or DDM. Treat them if necessary. Inspect the wiring between the MCPA module and the DDM. Lock and Unlock the PA connected to the DDM to clear the alarm. For more information on how to lock and unlock, refer to Access Network OAM Commands (411-8111-512).
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5.7.25 Equipment Malfunction on TRIPA PALLET (GAIN CONTROL)

This alarm indicates that an internal gain control loop of the PA is not working properly.
CAUTION
GAIN CONTROL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment equipmentMalfunction MAJOR The cell is not operational An internal gain control loop of the tri-PA is not working properly. Replace the TRM module connected to the triPA. If the problem persists, replace the tri-PA
Remedial Action
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GAIN CONTROL module. Refer to theUMTS BTS Hardware Maintenance Guides for further assistance with this remedial action.
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5.7.26
Equipment Malfunction on MCPA (GAIN CONTROL)
This alarm indicates that an internal gain control loop of the MCPA module is not working properly.
CAUTION
GAIN CONTROL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
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GAIN CONTROL Reason Remedial Action Hardware failure Replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.27 Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT)

This alarm indicates that the Tx Splitter module has been removed.
CAUTION
Impact on service and/or on the equipment The service is lost.
TX SPLITTER NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TX SPLITTER equipment equipmentMalfunction MAJOR The service is lost. Tx Splitter has been removed online. Digital cable failure but TRM/iTRM and interco have been removed.
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TX SPLITTER NOT PRESENT Remedial Action The wiring is failed between TRM/iTRM and Tx Splitter. The hardware is failed. Inspect the connections from Tx Splitter. Insert the removed Tx Splitter. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides Replace the Tx Splitter. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.28
Equipment Malfunction on DDM (INVALID DDM CABLING)
This alarm indicates that the BTS detected an inconsistency in the DDM digital wiring. All the TRM/iTRM do not detect the same number of DDM. This may happen for instance if DDM slot 1 is connected to interco connector DDM4. Note: the BTS is not able to detect all erroneous digital wiring.
CAUTION
INVALID DDM CABLING BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction MAJOR The service is not guaranteed.
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INVALID DDM CABLING Reason Remedial Action Hardware failure Inspect the digital connection between DDM and interco module. Reset the BTS, once digital connection has been corrected by a reset command on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518).
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5.7.29 Equipment Malfunction on DDM (DDM RECONFIGURATION)

The alarm indicates that the DDM has lost its configuration. This alarm is only detected for sites configured with Tower Masterhead Amplifiers (TMAs). This is probably due to an internal reset of the DDM. In particular, this may happen in some BTS 12020 and with some hardware releases of DDM, after a power on of a MCPA module. On detection of the lost DDM configuration, the BTS automatically reconfigures the DDM.
DDM RECONFIGURATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction warning No impact This alarm is only detected for a site configured with TMA. This is probably due to an internal reset of the DDM. In particular, this may happen in a BTS 12020 with some hardware release of
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DDM RECONFIGURATION DDM after a "power on" of one MCPA module. Remedial Action No action is needed if the alarm occurs after site intervention. If this alarm is repeated many times on the same DDM, replace the DDM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.30 Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the Tx Splitter is out of range and therefore is not used by BTS. A default manufacturer data is used instead. Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within the same BTS.
PassiveComponent TX SPLITTER equipment equipmentMalfunction minor No impact Hardware failure Call the next level of support
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5.7.31 Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA)

This alarm signifies that one or more Manufacturer's data for the board or passive component is out of range and therefore cannot be read by the BTS.
INVALID MANUFACTURER DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA equipment equipmentMalfunction minor Default data is used instead. One or more Manufacturer's data for the board or passive component is out of range. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with remedial action.
Remedial Action
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5.7.32 Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the MCPA module is out of range and therefore is not used by BTS. A default manufacturer data is used instead. Note: The manufacturer data is introduced to manage mix of TRM and iTRM within the same BTS.
PassiveComponent MCPA equipment equipmentMalfunction minor No impact Hardware failure Call the next level of support
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5.7.33 Equipment Malfunction on DDM (INVALID MANUFACTURER DATA)

This alarm indicates that the manufacturer data commissioned for the DDM is out of range and therefore is not used by the BTS. A default manufacturer data is used instead. Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within the same BTS.
PassiveComponent DDM equipment equipmentMalfunction minor No impact Hardware failure Call the next level of support
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5.7.34 Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA)

This alarm indicates that one or more data for the TRM/iTRM is not read. A default manufacturer data is used instead. The manufacturer data is not read.
PassiveComponent TX SPLITTER equipment equipmentMalfunction minor No impact Hardware failure Check if there is a Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK). Treat it if necessary. If the alarm persists, reset the BTS. If the alarm persists, replace the Tx Splitter.
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UNREADABLE MANUFACTURER DATA For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.35 Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA)

One or more manufacturer data for the module cannot be read.
UNREADABLE MANUFACTURER DATA BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA equipment equipmentMalfunction minor Default data is used instead. One or more manufacturer's data for the module cannot be read. Refer to theUMTS BTS Hardware Maintenance Guides for assistance with remedial action.
Remedial Action
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5.7.36 Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE)
CAUTION
BBPD FEEDBACK FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment equipmentMalfunction MAJOR
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5.7.37 Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA)

This alarm indicates that one or more manufacturer data for the DDM is not read. A default manufacturer data is used instead. The manufacturer data is not read.
PassiveComponent DDM equipment equipmentMalfunction minor No impact Hardware failure Check if there is a Equipment Malfunction on DDM (DDM-TRM LINK). Treat it if necessary. If the alarm persists, reset the BTS by a reset command on the OMC-B. For more informa-
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UNREADABLE MANUFACTURER DATA tion on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the BTS by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). Replace the Tx Splitter. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.38 Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDE SPECIFICATION)

This alarm indicates that a given pallet has a poor output spectrum.
CAUTION
OUTPUT SPECTRUM OUTSIDE SPECIFICATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment equipmentMalfunction MAJOR The cell is not operational This happens because a particular pallet has a poor output spectrum. This could be due to a hardware failure somewhere in the amplifier chain.
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OUTPUT SPECTRUM OUTSIDE SPECIFICATION Remedial Action Replace the tri-PA module. If the problem persists, replace the TRM module connected to this tri-PA module. Refer to theUMTS BTS Hardware Maintenance Guides for further assistance with this action.
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5.7.39 Equipment Malfunction on TRIPA (DOWNLOADING FAILURE)

This alarm is raised when the when the downloading of software to a tri-PA module has failed.
CAUTION
DOWNLOADING FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA equipment equipmentMalfunction MAJOR The cell is not operational The downloading of software to a tri-PA module has failed. This is because the tri-PA finds an incorrect checksum after the last line of code is downloaded.
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DOWNLOADING FAILURE Remedial Action Perform the following actions 1. reset the TRM module 2. check to see that the digital link is correctly connected between the TRM and tri-PA modules 3. if the problem has not cleared after two resets, replace the tri-PA module
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5.7.40 Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE)

This alarm indicates a loss of feedback between the TRM and tri-PA modules.
CAUTION
BBPD FEEDBACK FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment equipmentMalfunction MAJOR The cell is not operational This alarm can be caused by: 1. a failure of the BBPD device in the TRM module 2. failure or missing feedback cable between
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BBPD FEEDBACK FAILURE TRM and tri-PA 3. a failure of the BBPD path in the tri-PA pallet Remedial Action Perform the following actions: 1. check the feedback cable between the tri-PA and TRM modules 2. if the problem persists, replace the tri-PA module 3. if the problem persists, replace the TRM module. Refer to theUMTS BTS Hardware Maintenance Guides for further assistance with this action.
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5.7.41
Equipment Malfunction on DDM PAC (PA NOT PRESENT)
CAUTION
PA NOT PRESENT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/PassiveComponent DDM PAC equipment equipmentMalfunction MAJOR
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5.7.42
Equipment Malfunction on OIM (OIM DC FAULT)
CAUTION
OIM DC FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/PassiveComponent OIM equipment equipmentMalfunction MAJOR
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5.7.43 Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA)

This alarm indicates that the data for the MCPA module are not read (I&C access failure for instance). A default manufacturer data is used instead. The possible data are manufacturer data(s).
PassiveComponent MCPA equipment equipmentMalfunction minor No impact Hardware failure Check if there is a Equipment Malfunction on MCPA (PA-TRM LINK). Treat it if necessary. If the alarm persists, reset the BTS.
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UNREADABLE MANUFACTURER DATA Replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.44 Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR)
CAUTION
GPSAM DOWNLOADING ERROR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment equipmentMalfunction MAJOR
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5.7.45 Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITH HARDWARE)
CAUTION
CONFIGURATION FILE INCONSISTENT WITH HARDWARE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent DDM equipment equipmentMalfunction MAJOR
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5.7.46 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGH TEMPERATURE)
This alarm indicates that the first temperature threshold on the tri-PA module has been reached.
HIGH TEMPERATURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET environmental heatingOrVentilationOrCoolingSystemProblem minor No RF impact. The first temperature threshold on the tri-PA module has been reached. Refer to theUMTS BTS Hardware Maintenance Guides for further information.
Remedial Action
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5.7.47 Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE)

The alarm indicates that the first threshold of temperature (85C) has been reached on the MCPA module.
HIGH TEMPERATURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA environmental heatingOrVentilationOrCoolingSystemProblem minor No impact Hardware failure Search for cooling system alarms for iDACS, SDACS, fans, ICU, or MCU in COOLING SYSTEM ALARMS. Treat them if necessary. Lock/unlock the mcpa object to clear the alarm. For more information, refer to Access Network OAM commands (411-8111-512).
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HIGH TEMPERATURE Check whether the external temperature of the BTS has reached or exceeded 85c. If there is not an environmental problem and the alarm persists, replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.48 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATURE OVERLOAD)
This alarm indicates that the second temperature threshold on the tri-PA module has been reached. The tri-PA has halted its operation.
CAUTION
Impact on service and/or on the equipment The tri-PA has halted its operation. There is a service outage of one or two carriers in one sector.
TEMPERATURE OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET environmental heatingOrVentilationOrCoolingSystemProblem MAJOR The tri-PA has halted its operation. There is a service outage of one or two carriers in one sector. The second temperature threshold on the tri-PA
Reason
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TEMPERATURE OVERLOAD module has been reached. This could be due to a hot ambient temperature or a hardware failure. Remedial Action Search for fan (BTS 12010), or iDACS (BTS 12020), or SDACS (Street BTS), or ICU (BTS 12010 - 600 - 2), or MCU (BTS 1020) alarms in COOLING SYSTEM ALARMS. Treat them if necessary. Lock/unlock the tri-PA object to clear the alarm. For more information, refer to Access Network OAM commands (411-8111-512). Check whether the external temperature of the BTS has reached or exceeded 90c. If there is no environmental problem, replace the faulty tri-PA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.49 Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATURE OVERLOAD)

A temperature sensor is located inside the MCPA module. Two thresholds are defined. This alarm indicates that the second threshold of temperature (90c) has been reached, so the MCPA module is stopped.
CAUTION
TEMPERATURE OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA environmental heatingOrVentilationOrCoolingSystemProblem MAJOR The MCPA module defence stops the transmis-
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TEMPERATURE OVERLOAD sion. Reason Remedial Action The service is lost on the OTSR configuration. The service is reduced on the STSR configuration (one sector). environmental problem: fan, iDACS, SDACS, ICU, or MCU in failure MCPA module hardware failure Search for fan (BTS 12010), or iDACS (BTS 12020), or SDACS (Street BTS), or ICU (BTS 12010 - 600 - 2), or MCU (BTS 1020) alarms in COOLING SYSTEM ALARMS. Treat them if necessary. Lock/unlock the mcpa object to clear the alarm. For more information, refer to Access Network OAM commands (411-8111-512). Check whether the external temperature of the BTS has reached or exceeded 90c. If there is no environmental problem, replace the faulty MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.50 Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)
OIM SFP TRANSCEIVER TX FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/PassiveComponent OIM TRANSCEIVER equipment inputDeviceError warning
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5.7.51 Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)
OIM SFP TRANSCEIVER TX FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/PassiveComponent OIM TRANSCEIVER equipment inputOutputDeviceError warning
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5.7.52 Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFP TRANSCEIVER)
CAUTION
MISSING OIM SFP TRANSCEIVER BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020 dBTS 6110 dBTS 6120
BTSEquipment/PassiveComponent OIM TRANSCEIVER equipment inputOutputDeviceError MAJOR
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5.7.53 Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD)

This alarm indicates that the tri-PA has reached its RF output limit.
RF OUTPUT OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment powerProblem minor Loss of capacity The tri-PA has reached its RF output limit. Replace the tri-PA module. If the alarm persists, replace the TRM.
For more information on replacement, refer to the UMTS BTS Hardware Maintenance Guides.
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5.7.54
Power Problem on MCPA (RF OUTPUT OVERLOAD)
The alarm indicates the MCPA module has reached its RF output limit.
RF OUTPUT OVERLOAD BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment powerProblem minor Loss of capacity Power failure Replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, replace the TRM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.55 Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION)

This alarm indicates a failure in the DC converter inside the tri-PA.
CAUTION
DC VOLTAGE REGULATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent TRIPA PALLET equipment powerProblem MAJOR The cell is not operational There is a failure in the DC converter inside the tri-PA. Replace the affected tri-PA. Refer to theUMTS BTS Hardware Maintenance Guides for assist-
Remedial Action
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DC VOLTAGE REGULATION ance with this remedial action.
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5.7.56
Power Problem on MCPA (DC VOLTAGE REGULATION)
The alarm indicates that the failure is in dc converter inside the MCPA module.
CAUTION
DC VOLTAGE REGULATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment powerProblem MAJOR No impact Hardware failure Check the dc alarms in POWER SYSTEM ALARMS.
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DC VOLTAGE REGULATION Treat them if necessary. Replace the MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.7.57
Power Problem on MCPA (DC CONVERTER SHUTDOWN)
This alarm indicates that the dc/dc converter has shut down, so the MCPA module is stopped.
CAUTION
DC CONVERTER SHUTDOWN BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PassiveComponent MCPA equipment powerProblem MAJOR The MCPA module defence stops the transmission. The service is lost on the OTSR configuration.
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DC CONVERTER SHUTDOWN Reason Remedial Action The service is reduced on the STSR configuration (one sector). energy failure MCPA module failure Search for faults on the energy system (SPCM, rectifiers, power distribution system) in POWER SYSTEM ALARMS. Treat them if necessary. If there is no energy problem, replace the faulty MCPA module. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.8
PCM ALARMS
The alarms detailed below are generated by the PCM. Communications Protocol Error on IMA LINK (IMA LINK FAILURE) Communications Protocol Error on PCM (PCM FAULT) Framing Error on TC LINK (LOSS OF CELL DELINEATION) Loss Of Signal on PCM (MISSING LINK)
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5.8.1 Communications Protocol Error on IMA LINK (IMA LINK FAILURE)

This alarm indicates that one link of the IMA group is in failure and is therefore removed from the group.
CAUTION
Impact on service and/or on the equipment Loss of communication on this IMA link
IMA LINK FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PCM IMA LINK communications communicationsProtocolError MAJOR Loss of communication on this IMA link Communication error
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IMA LINK FAILURE Remedial Action Check IMA configuration at the Access Networks.
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5.8.2
Communications Protocol Error on PCM (PCM FAULT)
The alarm indicates that the PCM failure is detected. The failure is the consequence of one or a mix of the following faults: LOS: Loss of Signal AIS: Alarm Indication Signal LFA: Loss of Frame Alignment FE: Framing Error (E1 PCM only) CRC: bad Cyclic Redundancy Check for E1 PCM and T1 PCM links for UMTS1900 RAI: Remote Alarm Indication
CAUTION
Impact on service and/or on the equipment Loss of communication on this PCM.
PCM FAULT BTS Type Object Class Equipment Type Event Type BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PCM PCM communications
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PCM FAULT Probable Cause Severity Impact on BTS operation Reason Remedial Action communicationsProtocolError MAJOR Loss of communication on this PCM. Communication error Check the PCM link. If the problem persists, replace the PCM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.8.3
Framing Error on TC LINK (LOSS OF CELL DELINEATION)
This alarm indicates that the external TC has been delineated several times during a certain period of time. The ATM link with the Nortel UMTS RNC is not operational. At least one PCM is required.
CAUTION
Impact on service and/or on the equipment The service is reduced according to PCM failed.
LOSS OF CELL DELINEATION BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PCM TC LINK communications framingError MAJOR The service is reduced according to PCM failed. ATM link degraded
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LOSS OF CELL DELINEATION Remedial Action instable PCM clock Search for a Communications Protocol Error on PCM (PCM FAULT) Treat it if necessary. Check PCM configuration from BTS to Nortel UMTS RNC. Check the ATM parameters on BTS and on each node of the link to the Nortel UMTS RNC. Search for Nortel UMTS RNC alarms or transport network and refer to them. Reset CCM/iCCM by a reset command on the board object on the OMC-B. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518).
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5.8.4
Loss Of Signal on PCM (MISSING LINK)
This alarm indicates that the PCM cable is not connected to the passive iCCM
CAUTION
Impact on service and/or on the equipment If the iCCM is passive: no immediate impact If the iCCM becomes active: one or more PCMs are lost
MISSING LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PCM PCM communications lossOfSignal MAJOR If the iCCM is passive: no immediate impact If the iCCM becomes active: one or more PCMs are lost
Reason
Communication error
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MISSING LINK Remedial Action Check if the PCM cable is correctly connected to the passive iCCM. If the problem persists, change the iCCM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides.
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5.9
POWER SYSTEM ALARMS

The alarms detailed below are generated by the POWER SYSTEM. Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEM BREAKER TRIPPED) Equipment Malfunction on SPCM (SPCM FAILED) Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTOR FAULT) Equipment Malfunction on AC BREAKERS (AC BREAKERS) Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC) Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINK OR MISSING RECTIFIER FILLER) Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLER FAILED) Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE) Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK) Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE) Equipment Malfunction on RECTIFIER SYSTEM (MISSING LINK) Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLY FAILURE) Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERY MAJOR) Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT) Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS) Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS) Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT) Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKER TRIPPED) Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE) Power Problem on BATTERY CABINET (BATTERY POWER AC) Power Problem on BATTERY CABINET (BATTERY POWER DC) Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR) Power Problem on IDACS (AC MAINS OUTSIDE LIMITS) Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED) Power Problem on POWER FILTER MODULE (DC FAILED)
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5.9.1 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEM BREAKER TRIPPED)
This alarm indicates that the cooling system circuit breaker of the dc power system shelf is open. The iDACS or the SDACS is always supplied by ac mains.
CAUTION
Impact on service and/or on the equipment If a Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT) appears, the iDACS or the SDACS powers down.
COOLING SYSTEM BREAKER TRIPPED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6020 BTS 12010-1-700 BTS 12020-1
PowerSystem POWER DISTRIBUTION SYSTEM equipment equipmentMalfunction MAJOR If a Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT) appears, the iDACS or the SDACS powers down. Cooling Unit circuit breaker Switch on, if necessary, the iDACS or SDACS circuit breaker on the dc power system shelf. If the alarm persists, replace the iDACS or SDACS circuit breaker. For more information on how to replace the iDACS breaker, refer
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COOLING SYSTEM BREAKER TRIPPED to UMTS BTS Hardware Maintenance Guides If the alarm persists, call the next level of support.
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5.9.2
Equipment Malfunction on SPCM (SPCM FAILED)
This alarm indicates that the SPCM is in the failed state. The red LED SPCM Fail is ON. It is no more possible to perform the detection of the alarms normally detected by the SPCM.
CAUTION
SPCM FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12010-1-700 BTS 12020-1
PowerSystem SPCM equipment equipmentMalfunction MAJOR No impact Hardware failure If the red LED SPCM Fail is ON, replace the SPCM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.9.3 Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTOR FAULT)

The alarm indicates that the lightning protector is failed.
LIGHTNING PROTECTOR FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6020 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem LIGHTNING PROTECTION equipment equipmentMalfunction minor No impact Lightning protection failure Replace the lightning protector. Call the next level of support.
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5.9.4
Equipment Malfunction on AC BREAKERS (AC BREAKERS)
This alarm indicates that the ac Breaker is tripped.
CAUTION
Impact on service and/or on the equipment The cabinet is operating on its batteries for an BTS 12020. Caution to the final discharging voltage.
AC BREAKERS BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6020 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem AC BREAKERS equipment equipmentMalfunction MAJOR The cabinet is operating on its batteries for an BTS 12020. Caution to the final discharging voltage.
Hardware failure Switch on the ac Breaker. If it still does not work, replace it. For more information on how to replace the ac breaker, refer to UMTS BTS Hardware Maintenance Guides If the problem persists, call the next level of support.
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5.9.5 Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC)

This alarm indicates that One DCAlarmBox is in failure. Note: the DCAlarmBox is used when mix TMA is used. One DCAlarmBox supply the power to 6 TMA path.
CAUTION
TMA DC DC BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
PowerSystem TMA AND DC ALARM BOX equipment equipmentMalfunction MAJOR The cell is not operational Hardware failure
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TMA DC DC Remedial Action Check connection and power supply of DCAlarmBox. Check DCAlarmBox.
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5.9.6 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINK OR MISSING RECTIFIER FILLER)
This alarm indicates that the thermal probe is not present or disconnected or that a BTS has detected either one rectifier or one rectifier filler was not present in the rectifier shelf.
THERMAL PROBE LINK OR MISSING RECTIFIER FILLER BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 6020 BTS 12010-1-700 BTS 12020-1
PowerSystem POWER DISTRIBUTION SYSTEM equipment equipmentMalfunction minor The final discharging voltage is reduced. The thermal probe is disconnected or one rectifier filler is missing Check that the thermal probe is present and connected to the SPCM. OR Check that all slot in a rectifier shelf contain either a rectifier or a rectifier filler. If the alarms persists, replace the SPCM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
Remedial Action
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5.9.7 Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLER FAILED)

This alarm indicates that the controller of the energy system is in failure.
CAUTION
Impact on service and/or on the equipment Hardware Failure
ENERGY SYSTEM CONTROLLER FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18020
PowerSystem RECTIFIER SYSTEM equipment equipmentMalfunction MAJOR Hardware Failure The controller of the energy system is in failure. Change the controller of the energy system. For more information on how to replace a rectifier, refer to UMTS BTS Hardware Maintenance Guides
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5.9.8 Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE)

This alarm is detected when I2C access failed to a rectifier or to DDU.
CAUTION
I2C ACCESS FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 12020-2 BTS 18020
PowerSystem RECTIFIER SYSTEM equipment equipmentMalfunction MAJOR Hardware Failure Detected when I2C access failed to a rectifier or to DDU Replace all the rectifiers. For more information on how to replace the rectifiers, refer to UMTS BTS Hardware Maintenance Guides If the problem persists, replace the CCU. For more information on how to replace the CCU, refer to UMTS BTS Hardware Maintenance Guides
Remedial Action
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5.9.9 Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK)

This alarm indicates a disconnection between GPSAM and CCU.
CAUTION
GPSAM-CCU LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18020
PowerSystem RECTIFIER SYSTEM equipment equipmentMalfunction MAJOR Hardware Failure Disconnection between GPSAM and CCU Reset the CCM to confirm the fault Check if the link between the GPSAM (GPS1 entry only) and the CCU is correct If the problem persists: change the CCU. For more information on how to replace a CCU, refer to UMTS BTS Hardware Maintenance Guides change the CCM. For more information on how to replace a CCM, refer to UMTS BTS Hardware Maintenance Guides
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5.9.10 Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE)

This alarm is detected when downloading CCU has failed.
CAUTION
DOWNLOADING FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12020-2 BTS 18020
PowerSystem RECTIFIER SYSTEM equipment equipmentMalfunction MAJOR Hardware Failure Detected when downloading CCU has failed Reset the CCM to confirm the fault Check if the link between the GPSAM and the CCU is correct If the problem persists: Change the CCU. For more information on how to replace a CCU, refer to UMTS BTS Hardware Maintenance Guides Change the CCM. For more information on how to replace a CCM, refer to UMTS BTS Hardware Maintenance Guides
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5.9.11 LINK)
Equipment Malfunction on RECTIFIER SYSTEM (MISSING
This alarm indicates that there is no connection either between CCU and CEATS cable or CCU and battery thermal probe. No end of fault is managed: alarm detected only at CCM start-up.
MISSING LINK BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 12020-2 BTS 18020
PowerSystem RECTIFIER SYSTEM equipment equipmentMalfunction minor Hardware Failure No connection either between CCU and CEATS cable or CCU and battery thermal probe. No end of fault is managed: alarm detected only at CCM start-up
Remedial Action
Check if the cable is correctly connected to the CCU If the problem persists, change the CCU. For more information on how to replace a CCU, refer to UMTS BTS Hardware Maintenance Guides
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5.9.12 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLY FAILURE)

DC voltage input to cooling system control module is outside the nominal range.
CAUTION
Impact on service and/or on the equipment No immediate impact
POWER SUPPLY FAILURE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 18010
PowerSystem POWER DISTRIBUTION SYSTEM equipment equipmentMalfunction MAJOR No immediate impact The DC voltage input to the cooling system control module is outside the nominal range. Check the input, DC breakers and cabling of the DC supply.
Remedial Action
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5.9.13 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERY MAJOR)
CAUTION
ALARM BATTERY MAJOR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action dBTS 6110 dBTS 6120
PowerSystem POWER DISTRIBUTION SYSTEM equipment equipmentMalfunction MAJOR
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5.9.14 Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT)

This alarm indicates a direct current failure of one or more rectifiers. The concerned rectifier is not clearly identified in the alarm.
CAUTION
Impact on service and/or on the equipment No impact. The number of remaining rectifiers must be sufficient to supply the BTS.
DC VOLTAGE FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem RECTIFIER SYSTEM equipment powerProblem MAJOR No impact. The number of remaining rectifiers must be sufficient to supply the BTS.
Hardware failure Replace the faulty rectifier which is located with the following indications: power switch in the ON position
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DC VOLTAGE FAULT green LED OFF For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm persists, call the next level of support.
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5.9.15 Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS)

This alarm indicates that an over voltage in the power supply. One of the ac input voltage (among the 3 phases) of the ac power system is above a voltage level. This is not a BTS failure.
OVER AC MAINS BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem POWER DISTRIBUTION SYSTEM equipment powerProblem minor The service is not guaranteed. Power Distribution system failure No particular action is required.
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5.9.16 Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS)

This alarm indicates that a under voltage is in the power supply. One of the ac input voltage (among the 3 phases) of the ac power system is below a voltage level. This is not a BTS failure.
UNDER AC MAINS BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem POWER DISTRIBUTION SYSTEM equipment powerProblem minor The service is not guaranteed. Power Distribution system failure No particular action is required.
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5.9.17 Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT)
This alarm indicates that no ac main is applied to the power system input.
CAUTION
Impact on service and/or on the equipment All the rectifiers are shutdown by the hardware, then the cabinet is operating on its batteries (internal or external) for BTS 12020 or an BTS 12010 - 700 with ac plinth. Caution to the final discharging voltage.
AC MAINS VOLTAGE FAULT BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem POWER DISTRIBUTION SYSTEM equipment powerProblem MAJOR All the rectifiers are shutdown by the hardware, then the cabinet is operating on its batteries (internal or external) for BTS 12020 or an BTS 12010 - 700 with ac plinth. Caution to the final discharging voltage.
ac main distribution failure Check that the customer circuit breaker is
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AC MAINS VOLTAGE FAULT ON. Check the customer power supply.
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5.9.18 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKER TRIPPED)

This alarm indicates that the battery circuit breaker is in the OFF failed state.
CAUTION
Impact on service and/or on the equipment If a Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT) appears, the cabinet powers down.
BATTERY BREAKER TRIPPED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem POWER DISTRIBUTION SYSTEM equipment powerProblem MAJOR If an Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT) appears, the cabinet powers down. Battery circuit breaker If necessary, switch on the battery circuit breaker (on the dc power system shelf). If the alarm persists, replace the battery circuit breaker. For more information on how to replace the ac breaker of the external battery, refer to UMTS BTS Hardware Mainten-
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BATTERY BREAKER TRIPPED ance Guides If the problem persists, call the next level of support.
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5.9.19 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)
CAUTION
BATTERY ON DISCHARGE BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem POWER DISTRIBUTION SYSTEM equipment powerProblem MAJOR
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5.9.20 AC)
Power Problem on BATTERY CABINET (BATTERY POWER
This alarm indicates a failure in the ac power supply of the battery: the ac Breaker is off.
CAUTION
Impact on service and/or on the equipment The heating and ventilation system of the external battery cabinet is out of service.
BATTERY POWER AC BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem BATTERY CABINET equipment powerProblem MAJOR The heating and ventilation system of the external battery cabinet is out of service. Hardware failure Check the position of the ac Breaker. Replace the ac Breaker if necessary. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.9.21 DC)
Power Problem on BATTERY CABINET (BATTERY POWER
This alarm indicates a failure in the dc power supply of the battery cabinet. This alarm is detected by the GPSAM.
CAUTION
Impact on service and/or on the equipment It is no more possible to use the external battery cabinet. The intervention on the site must be immediate because there is a risk of loss of site.
BATTERY POWER DC BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem BATTERY CABINET equipment powerProblem MAJOR It is no more possible to use the external battery cabinet. The intervention on the site must be immediate because there is a risk of loss of site.
Hardware failure Check the state of the dc breaker of the battery cabinet in the I position. If not, switch it in this position.
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BATTERY POWER DC Else, replace the dc breaker of the battery cabinet. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.9.22 Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR)

The battery surge protector or lightning protector is tripped.
BATTERY SURGE PROTECTOR BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700 BTS 12020-1 BTS 12020-2 BTS 18020
PowerSystem BATTERY CABINET equipment powerProblem minor No impact Faulty surge protector Replace the surge protector of the external battery cabinet. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.9.23
Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)
This alarm indicates that the ac mains is out of range. The iDACS or SDACS is not faulty but there are some impacts. The iDACS or SDACS control board does the following: switches off the rectifier. switches to BTS internal dc supply: thus it reduces the dc availability for battery charging (only BTS 12020). disables the supply of the heaters. inhibits the heaters.
CAUTION
AC MAINS OUTSIDE LIMITS BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 6020 BTS 12020-1
PowerSystem IDACS environmental powerProblem MAJOR No impact Power Distribution system failure Search for another fault on ac power Distribution System: Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT) Equipment Malfunction on AC BREAKERS (AC BREAKERS)
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AC MAINS OUTSIDE LIMITS Treat them if necessary. If there is not fault, call the next level of support.
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5.9.24 Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED)
The BTS cabinet contains a maximum of four PFMs. The concerned PFM is not clearly identified in the alarm. The red LED on the front panel of the concerned PFM is ON. This alarm indicates a failure in the Power Filter Module.
POWER FILTER MODULE FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700 BTS 12010-1-600
PowerSystem POWER FILTER MODULE equipment powerProblem minor No impact Hardware failure If the alarm appears alone, replace the PFM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides If the alarm appears in conjunction with the Power Problem on POWER FILTER MODULE (DC FAILED). Treat it if necessary.
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5.9.25
Power Problem on POWER FILTER MODULE (DC FAILED)
The BTS cabinet contains a maximum of four PFMs. The concerned PFM is not clearly identified in the alarm. The red and green LEDs on the front panel of the concerned PFM are OFF. This alarm indicates that the external dc power is out of range in the PFM.
CAUTION
DC FAILED BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 12010-1-700 BTS 12010-1-600
PowerSystem POWER FILTER MODULE equipment powerProblem MAJOR No impact Hardware failure Check that the dc breaker of the PFM on the BIP in ON. Replace the PFM. For more information on replacement, refer to UMTS BTS Hardware Maintenance Guides
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5.10
SITE LAN ALARMS

The alarms detailed below are generated by the SITE LAN. Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IP ADDRESS) Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IP ADDRESS)
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5.10.1 Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IP ADDRESS)
This alarm indicates that an ARP request received on a LAN interface contains a protocol address source different from any of the addresses assigned to the OEM devices and from 0.0.0.0.
INVALID OEM SOURCE IP ADDRESS BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
SiteLan OEM DEVICE processing error configurationOrCustomizationError warning The siteLAN OEM device will not be accessible configuration error customization error security breach Check the OMC-B configuration on the siteLAN object. Check commissioning of the OEM (source IP address).
Remedial Action
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5.10.2 Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IP ADDRESS)
This alarm indicates that an Address Resolution Protocol (ARP) request received on LAN interface contains a protocol address target different from N1 (BTS own address) and from one of the addresses assigned to OEM devices.
INVALID OEM DESTINATION IP ADDRESS BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
SiteLan OEM DEVICE processing error configurationOrCustomizationError warning The siteLAN OEM device will not be accessible configuration error customization error Check the OMC-B configuration on the siteLAN object. Check commissioning of the OEM (IP address of the BTS or IP address of the other OEM).
Remedial Action
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5.11
VCC ALARMS
The alarms detailed below are generated by the VCC. Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST) Degraded Signal on VCC (AAL2 INTERNAL CELL LOST) Queue Size Exceeded on VCC (AAL2 OVERFLOW) Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)
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5.11.1
Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)
The alarms detailed in the following text are the alarms by the VCC software.
AAL2 EXTERNAL CELL LOST BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
VCC VCC communications degradedSignal warning No impact The ATM link is degraded. Check AAL2 configuration on both Nortel UMTS RNC and Nortel UMTS BTS. If the problem is transient, it can come from a software problem, call the next level of support. Otherwise, reset the CCM/iCCM by a reset command on the board object on the OMCB. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by
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AAL2 EXTERNAL CELL LOST connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, call the next level of support.
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5.11.2
Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)
This alarm indicates that the number of incorrect AAL2 cells coming from the CEM/iCEM to Nortel UMTS RNC is too high.
AAL2 INTERNAL CELL LOST BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
VCC VCC communications degradedSignal warning No impact The ATM link is degraded. Check AAL2 configuration on both Nortel UMTS RNC and Nortel UMTS BTS. If the problem is transient, it can come from a software problem, call the next level of support. Otherwise, reset the CCM/iCCM by a reset command on the board object on the OMCB, for more information refer to Access Network OAM Commands (411-8111-512). Or
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AAL2 INTERNAL CELL LOST reset the CCM/iCCM by connecting to the TIL through the remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, call the next level of support.
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5.11.3
Queue Size Exceeded on VCC (AAL2 OVERFLOW)
This alarm indicates that the number of AAL2 cells discarded due to overflow is too high.
CAUTION
Impact on service and/or on the equipment The AAL2 link is degraded.
AAL2 OVERFLOW BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
VCC VCC quality of service queueSizeExceeded MAJOR The AAL2 link is degraded. Configuration error in the ATM Networks, BTS or RNC Check AAL2 configuration on both RNC and BTS (in particular, the PCR and SCR).
Remedial Action
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AAL2 OVERFLOW If the problem is transient, it can come from a software problem, call the next level of support. Otherwise, reset the CCM/iCCM by a reset command on the board object on the OMCB. For more information on reset, refer to Access Network OAM Commands (411-8111-512). OR reset the CCM/iCCM by connecting to the TIL through a remote connection. For more information on a reset through the TIL, refer to BTS TIL Tool (411-8111-518). If the alarm persists, call the next level of support.
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5.11.4 Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)
This alarm indicates that a neighboring node has signaled to the BTS an upstream connectivity failure.
CAUTION
Impact on service and/or on the equipment The service supported by this VCC is lost
F5 ALARM INDICATION SIGNAL BTS Type Object Class Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTS 1020 BTS 6010 BTS 6020 BTS 12010-1-700 BTS 12020-1 BTS 12010-1-600 BTS 12010-2 BTS 12020-2 BTS 18010 BTS 18020
VCC VCC communications remoteNodeTransmissionError MAJOR The service supported by this VCC is lost ATM link is cut.
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F5 ALARM INDICATION SIGNAL Remedial Action Check for any failure in the ATM Networks
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5.12
OAM ALARMS
The alarms detailed below are generated by the OAM. Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODING FAILED): OAM_27 Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION): OAM_17 Communications Subsystem Failure on dynamicDATA[ranManagedObject] (CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52 Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BY OPERATOR): OAM_16 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10 Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DECODING FAILED): OAM_50 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8 File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOT ARRIVE): OAM_51 Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED): OAM_1 Software Environment Problem on BTSEquipment (UNKNOWN SOFTWARE VERSION): OAM_3 Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSS ON BTS COUNTER): OAM_46 Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKED DISABLED FAILED): OAM_25 Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWARE EXTRACTION): OAM_54 Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION): OAM_55 Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWARE VERSION): OAM_11 Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT): OAM_12
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5.12.1 Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODING FAILED): OAM_27
This alarm indicates that the configuration report generated when connecting to the BTS, could not be decoded.
CAUTION
Impact on service and/or on the equipment The BTS is not managed by the OMC-B
CONFIG REPORT DECODING FAILED RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTSEquipment N/A processing error communicationsProtocolError CRITICAL The mibState parameter (BTSEquipmentMIB object) is set to not built. Online SET and CREATE commands are not supported. Launch a Build on the BTS. For more information, refer to Access Network OAM Commands (411-8111-512).
Reason
Remedial Action
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5.12.2 Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION): OAM_17

This alarm indicates that there is a loss of communication with the BTS. The loss of communication can be due to several events like a restart of the BTS, a failed link, etc. This alarm is raised: after the OAM-BTS link is unlocked by operator, when OAM-BTS link is seen faulty (detected by OAM Link surveillance), at reception of the message CONNECT_REQUEST coming from the BTS.
This alarm is cleared at the reception of the message NE_IS_READY coming from the BTS. It is possible to have consequently 2 alarms LOSS OF SUPERVISION. For example, after a OAM-BTS link unlocked, a first alarm is raised. This alarm will remain until the CONNECT_REQUEST is received by the OAM. At this time, this alarm is cleared and a second one is raised. This second alarm will be cleared when the NE_IS_READY message is received. The 2 alarms are never visible together in the GUI.
CAUTION
Impact on service and/or on the equipment The capacity is lost.
LOSS OF SUPERVISION RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTSEquipment N/A communications communicationsSubsystemFailure CRITICAL The BTS Equipment supervision is lost. The protocol between the OMC-B and the BTS is unavailable.
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LOSS OF SUPERVISION Remedial Action If the BTS is being restarted, wait for the restart to complete. Check the link between the BTS and the OMC-B. If the alarm persists, call the next level of support.
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5.12.3 Communications Subsystem Failure on dynamicDATA[ranManagedObject] (CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52
This alarm is generated in case of inability of Performance server to retrieve the Measurement files. This alarm is not an indication of connection status with the NE. This alarm is generated when the NE is down, the link is down or in case of bad useridpassword. This alarm is raised once for the same condition.
CAUTION
Impact on service and/or on the equipment The BTS is not operational.
CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation dynamicDATA[ranManagedObject] N/A communications communicationsSubsystemFailure MAJOR Loss of connection: dynamicDATA[connectionErrorOrLoginFailure] Could not establish connection to retrieve Measurement files rootCause: dynamicData[FTSError] Consult next level of support
Reason
Remedial Action
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5.12.4 Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BY OPERATOR): OAM_16

This alarm indicates that the OAMLinkAdministrativeState has been locked by an operator in order to stop communicating with a Network Equipment (in this case, the BTS). The parameter unknownStatus is automatically set to true.
CAUTION
Impact on service and/or on the equipment The BTS Equipment supervision is lost.
SUPERVISION INHIBITED BY OPERATOR RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTSEquipment N/A communications configurationOrCustomizationError warning The BTS Equipment supervision is inhibited. The OAMLinkAdministrativeState parameter (BTSEquipment object) is equal to locked. Find out why the OAMLinkAdministrativeState was locked in the first place. Set the OAMLinkAdministrativeState parameter (BTSEquipment object) to unlocked. For more information, refer to Access Network OAM Commands (411-8111-512).
Remedial Action
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5.12.5 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10

This alarm indicates that we have a configuration report which is inconsistent with the data available at the OMC-B.
CAUTION
MIB INCONSISTENT RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTSEquipmentMIB N/A quality of service corruptData CRITICAL The BTS is not operational. Remedial Action software failure The MIB file is present, but invalid. The BTS will report another alarm to specify which kind of test failed during configuration, so check these alarms to find the root cause. Rebuild the BTS. For more information on the build command, refer to Access Network OAM Commands (411-8111-512).
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5.12.6 Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DECODING FAILED): OAM_50
This alarm indicates that the measurement files retrieved are corrupted or have a wrong format. This alarm is raised once for the same condition.
CAUTION
Impact on service and/or on the equipment File not arrived [late file or lost file]: dynamicDATA[MissingFileName]
BTS MEASUREMENT FILE DECODING FAILED RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action dynamicDATA[ranManagedObject] N/A processing error corruptData MAJOR Bad data file: dynamicDATA[corruptedFileName] Measurement file decoding failed Consult next level of support
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5.12.7 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8

This alarm indicates that we have a configuration report with the parameter mibState (BTSEquipementMIB object) equal to not built.
MIB NOT BUILT RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTSEquipmentMIB N/A quality of service corruptData CRITICAL The BTS is not operational. Remedial Action invalid MIB file unavailable MIB file Rebuild the BTS. For more information on the build command, refer to Access Network OAM Commands (411-8111-512). Check the parameters. For more information on the parameters, refer to Access Network OAM Commands (411-8111-512).
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5.12.8 File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOT ARRIVE): OAM_51
This alarm indicates that the measurement files did not arrived in the expected time interval. This alarm is raised once for the same condition.
CAUTION
Impact on service and/or on the equipment Loss of connection: dynamicDATA[connectionErrorOrLoginFailure]
BTS MEASUREMENT FILE DID NOT ARRIVE RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation dynamicDATA[ranManagedObject] N/A equipment fileError MAJOR File not arrived [late file or lost file]: dynamicDATA[MissingFileName] Measurement file missing rootCause dynamicData[FTSError] Consult next level of support
Reason
Remedial Action
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5.12.9 Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED): OAM_1

This alarm appears when the operator activates a new software release and that the software release of the BTS is different from the requested release.
CAUTION
SOFTWARE ACTIVATION FAILED RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation BTSEquipment N/A quality of service sfwrEnvironmentProblem CRITICAL The BTS restarts an unexpected software release. The BTS could not activate the software release that the OMC-B requested. Check the software release at the OMC-B. Restart the download of the software release and activate it on the BTS.
Reason
Remedial Action
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5.12.10 Software Environment Problem on BTSEquipment (UNKNOWN SOFTWARE VERSION): OAM_3

This alarm indicates that the software release is unknown by the OMC-B. The runningSoftwareVersion parameter (BTSEquipmentSoftware object) received during the connection phase has not been found in the Software Repository Server (SRS).
CAUTION
Impact on service and/or on the equipment Threshold overcross on counter dynamicDATA[counterName]
UNKNOWN SOFTWARE VERSION RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason BTSEquipment N/A quality of service sfwrEnvironmentProblem CRITICAL The BTS is not managed by the OMC-B Remedial Action The software release is not available on the SRS. The BTS software release is higher than the OMC-B's.
Download the correct release to the SRS.
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5.12.11 Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSS ON BTS COUNTER): OAM_46

Engineering teams associate threshold rules and conditions to counters to monitor the overall health of the network in almost real time. Upon violation of these conditions the authorized users shall be notified through email, paging, or alarms of the degradation of the performance of the network and their root causes. These thresholds are checked on the fly when receiving observation records coming from RNC or BTS.
CAUTION
Impact on service and/or on the equipment Bad data file: dynamicDATA[corruptedFileName]
THRESHOLD OVERCROSS ON BTS COUNTER RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation dynamicDATA[ranManagedObject] N/A quality of service thresholdCrossed CRITICAL Threshold overcross on counter dynamicDATA[counterName] Flooded alarm: dynamicDATA[yesNo] dynamicDATA[locationID] Counter name: dynamicDATA[counterName] Counter value: dynamicDATA [CounterValue] Threshold value: dynamicDATA[ThresholdValue]
Reason
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THRESHOLD OVERCROSS ON BTS COUNTER Threshold Reference Period (min): dynamicDATA [ThresholdReferencePeriod] Remedial Action obsDuration (min): dynamicDATA[ObsDuration] Consult next level of support
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5.12.12 Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKED DISABLED FAILED): OAM_25
This alarm indicates that the operationalState parameter (Aal2Bearer object) is set to disabled and the availablityStatus parameter (Aal2Bearer object) is set to failed.
CAUTION
Impact on service and/or on the equipment The mibState parameter (BTSEquipmentMIB object) is set to not built.
STATE CHANGE TO UNLOCKED DISABLED FAILED RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action AAl2Bearer N/A quality of service underlyingResourceUnavailable MAJOR The capacity is lost. One Aal2Bearer is unavailable. Check and update the VCC linked to the faulty Aal2Bearer.
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5.12.13 Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWARE EXTRACTION): OAM_54

This alarm indicates that a board or a passive component has been extracted from the NodeB shelf.
HARDWARE EXTRACTION RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action underlyingResourceUnavailable warning Loss of service or capacity Component has been manually extracted Ensure manual extraction was expected dynamicDATA[BTS or RNC] N/A
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5.12.14 Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION): OAM_55

This alarm indicates that a board or a passive component has been inserted on the NodeB shelf.
HARDWARE INSERTION RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action unspecifiedReason warning More service or capacity available Component has been manually inserted Ensure manual insertion was expected dynamicDATA[BTS or RNC] N/A
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5.12.15 Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWARE VERSION): OAM_11

This alarm indicates that the automatic upgrade failed.
CAUTION
Impact on service and/or on the equipment The BTS is not managed by the OMC-B.
INCOHERENT RUNNING SOFTWARE VERSION RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTSEquipment N/A operator versionMismatch MAJOR The BTS is not operational. Automatic upgrade failed. Check the software version at the OMC-B. Restart the upgrade of the BTS manually. For more information on software upgrade refer to BTS TIL Tool (411-8111-518). Check the BTS hardware contents to be sure that the software supports all hardware present in the BTS. For more information on hardware checks, refer to BTS TIL Tool (411-8111-518).
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5.12.16 Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT): OAM_12

This alarm indicates that the provisionnedSystemRelease parameter (BTSEquipment object) is different from the SystemRelease parameter (BTSEquipment object) in the configuration report.
SYSTEM RELEASE INCONSISTENT RAN managed object Equipment Type Event Type Probable Cause Severity Impact on BTS operation Reason Remedial Action BTSEquipment N/A quality of service versionMismatch MAJOR The BTS is not managed by the OMC-B. Release failure Load the correct version with the TIL. For more information on the load command refer to BTS TIL Tool (411-8111-518).
Wireless Service Provider Solutions UMTS Fault Management UMTS BTS Fault Analysis
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Wireless Service Provider Solutions

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