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From: VOSCO-KTTD(QuanVM) [mailto:tankertech@vosco.

vn] Sent: Tuesday, September 10, 2013 10:40 AM To: MEC HP; MEC HP- Nam; service@vnmec.com.vn Cc: VOSCO-KTTD Subject: Fw: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517] Dear Mr Nam, Mr Linh, Please find below instruction from service company. We will keep you updated of vessel's schedule. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Dept. Tel: +84 31 3731 951 Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message ----From: Service Desk (SatCom) To: VOSCO-KTTD(QuanVM) Cc: HUB ; Jasmine Chua ; Anan Charoensri Sent: Tuesday, September 10, 2013 10:31 AM Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517] Dear Sir, Please try to do a factory reset as below steps. 1. At the terminal, open a SIM card cover

2. You will see a reset button. It likes a small hole. Please push your paper clip into the hole and hold it until all light at the terminal is off and pull it out

3. The terminal will restart by itself and wait until it is ready. 4. Try again to connect data and advise how it goes

Best Regards,

Rutairat Phoniam
Maritime Support Satcom Group - Maritime Division Tel: +662 251 4222 Fax: +662 650 3242, +662 252 7232 Email address: servicedesk@satcomglobal.com From: VOSCO-KTTD(QuanVM) [mailto:tankertech@vosco.vn] Sent: Monday, September 09, 2013 6:08 PM To: Service Desk (SatCom) Cc: VOSCO-KTTD; Rutairat Phoniam; HUB; Jasmine Chua; Anan Charoensri Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517] Dear Mr Isaret Parapibul, Our technician has tried but the same error CME Error:149 PDP Authentication failure still appeared. Please advise us accordingly. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Dept. Tel: +84 31 3731 951 Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message ----From: SatCom Global Service Desk To: VOSCO-KTTD(QuanVM) Cc: Anan Charoensri ; Jasmine Chua ; HUB ; Rutairat Phoniam

Sent: Monday, September 09, 2013 5:41 PM Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517]
Dear Sir/Madam, Thank you for your request. Regarding the email below, please change your APN name as below.

User defined: satcom.bgan.inmarsat.com Username: 4144629 Password: 4144629


Click apply and then reboot terminal and computer and make email connection. Once done please advise us how it goes. Best Regards, Isaret Parapibul SatCom Global Service Desk UK: +44 (0) 1722 420 750 US Toll free: + (1) 877 223 5075 Australia: + 61 (0)7 3053 8063 Asia + 66 (0) 2251 4222

09/09/2013 16:56 (+7) - VOSCO-KTTD wrote:

Dear Mr Rutairat Phoniam, Please note that APN: User defined: bgan.inmarsat.com Username: blank Password: blank Waiting for your soon advice. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Dept. Tel: +84 31 3731 951 Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message ----From: Rutairat Phoniam To: VOSCO-KTTD(QuanVM) Cc: HUB ; Jasmine Chua ; Anan Charoensri ; Service Desk (SatCom) Sent: Monday, September 09, 2013 4:32 PM Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517]

Dear Sir, Please follow below step and advise us the APN is set.

1. Open T&T GUI web based via your browser by the FBB terminal IP (default is 192.168.0.1)

2. Select SETTING >> LAN >> Network user groups on the menu bar. Enter Username/password for change the configuration (default is admin/1234) then press Logon

3. In the new page go to Default group line and press Edit on the end of line.

4. In the new page user find the APN column , please advise the APN mane/username/password or provide us a screenshot

Best Regards,

Rutairat Phoniam
Maritime Support Satcom Group - Maritime Division Tel: +662 251 4222 Fax: +662 650 3242, +662 252 7232 Email address: servicedesk@satcomglobal.com From: VOSCO-KTTD(QuanVM) [mailto:tankertech@vosco.vn] Sent: Monday, September 09, 2013 4:12 PM To: Service Desk (SatCom) Cc: VOSCO-KTTD; HUB; Jasmine Chua Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517] Dear Mr Rutairat Phoniam, Please note that it is FBB150, manufacturer: T&T. Phone No: +870 773203688. Waiting for your soon advice. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Dept. Tel: +84 31 3731 951

Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message ----From: Service Desk (SatCom) To: VOSCO-KTTD(QuanVM) Cc: Jasmine Chua ; HUB Sent: Monday, September 09, 2013 4:03 PM Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517]

Dear Sir,

Please advise the FBB model . Thank you.


Best Regards,

Rutairat Phoniam
Maritime Support Satcom Group - Maritime Division Tel: +662 251 4222 Fax: +662 650 3242, +662 252 7232 Email address: servicedesk@satcomglobal.com From: VOSCO-KTTD(QuanVM) [mailto:tankertech@vosco.vn] Sent: Monday, September 09, 2013 3:48 PM To: Service Desk (SatCom) Cc: VOSCO-KTTD; Jasmine Chua; HUB Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517] Dear Mr Rutairat Phoniam, Please note that we have tried but the same error CME Error:149 PDP Authentication failure is still appeared. The phone test is found OK. Looking forward to hearing from your soon advice. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Dept. Tel: +84 31 3731 951 Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message ----From: SatCom Global Service Desk To: VOSCO-KTTD(QuanVM) Cc: hub@satcomgroup.com ; Jasmine Chua

Sent: Monday, September 09, 2013 9:58 AM Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517]
Dear Sir, Please restart the FBB terminal and retry as we have just changed something with SIM. Then please advise the result. Best Regards, Rutairat Phoniam SatCom Global Service Desk UK: +44 (0) 1722 420 750 US Toll free: + (1) 877 223 5075 Australia: + 61 (0)7 3053 8063 Asia + 66 (0) 2251 4222

09/09/2013 08:10 (+7) - VOSCO-KTTD wrote:

Dear Sir, Good day to you, Please find the FBB SIM card number: 898709910414144629. Looking forward to hearing from your soon advice. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Dept. Tel: +84 31 3731 951 Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message ----From: SatCom Global Service Desk To: Jasmine Chua ; VOSCO tanker tech Cc: hub@satcomgroup.com Sent: Sunday, September 08, 2013 12:36 PM Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator [Ticket#0107517]
Dear Sir/Madam, Please advise us the FBB SIM card number.

Best Regards, Rutairat Phoniam SatCom Global Service Desk UK: +44 (0) 1722 420 750 US Toll free: + (1) 877 223 5075 Australia: + 61 (0)7 3053 8063 Asia + 66 (0) 2251 4222

09/07/2013 22:20 (+7) - Jasmine Chua wrote: Noted Vu Manh Quan. Dear servicedesk, Kindly assist, thanks. Regards, Jasmine Chua On 7 Sep, 2013, at 4:28 PM, "VOSCO tanker tech" <tankertech@vosco.vn> wrote:

Dear Jasmine Chua, Good day to you, Please note that we are fitting the FB150 for our vessel Fortune Navigator. However the below error appeared when setting email: CME Error:149 PDP Authentication failure. Please advise us accordingly. Thanks and best regards, Vu Manh Quan Vosco Tanker Technical Dept.

-----Original Message----From: Jasmine Chua <jasmine.chua@satcomglobal.com> To: "VOSCO-KTTD(QuanVM)" <tankertech@vosco.vn>, "VTCont." <container@vosco.vn>, TECH OFFICE <TECHNICAL@VOSCO.VN>, "VOSCO-KHT (KhanhNT)" <drycargo@vosco.vn> Cc: MINHPTG <minhnq@vosco.vn> Date: Mon, 2 Sep 2013 02:00:41 +0000 Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator Noted thanks Vu Manh Quan. Regards Jasmine Chua -----Original Message----From: VOSCO-KTTD(QuanVM) [mailto:tankertech@vosco.vn] Sent: Friday, August 30, 2013 6:40 PM To: VTCont.; TECH OFFICE; VOSCO-KHT (KhanhNT); Jasmine Chua Cc: VOSCO-KTTD; MINHPTG Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator Dear Jasmine Chua, Please find the attached Activation Form for our vessel Fortune Navigator. Thanks and best regards, Vu Manh Quan Vietnam Ocean Shipping JSC (VOSCO) Tanker Technical Manager Tel: +84 31 3731 951 Fax: +84 31 3731 953 HP: +84 (0)913041715 Email: tankertech@vosco.vn Website: www.vosco.vn ----- Original Message -----

From: "Jasmine Chua" <jasmine.chua@satcomglobal.com> To: "VOSCO-KHT (KhanhNT)" <drycargo@vosco.vn>; "TECH OFFICE" <TECHNICAL@VOSCO.VN>; "Tankertech (Thuy)" <tankertech@vosco.vn>; "VTCont." <container@vosco.vn> Cc: "MINHPTG" <minhnq@vosco.vn> Sent: Friday, August 30, 2013 2:30 PM Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Dear Tung, Received and thanks, please also assist to send for the attached excel with endorsement too. Await to hear from you. Regards Jasmine Chua -----Original Message----From: VOSCO-KHT (KhanhNT) [mailto:drycargo@vosco.vn] Sent: Friday, August 30, 2013 3:33 PM To: Jasmine Chua; TECH OFFICE; Tankertech (Thuy); VTCont. Cc: MINHPTG Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator Dear Jasmine, Pls find attached file for your arrangement. Kind Regards Tung Chartering & Operations Department Vietnam Ocean Shipping Joint Stock Company (VOSCO) Add: 215 Lach Tray Street, Haiphong City, Vietnam Tel: +84 - 31 - 3731941 / 3731450 Fax: +84 - 31 - 3731007 / 3731578 Mob: +84 - 912113725 Email: drycargo@vosco.vn ----- Original Message ----From: "Jasmine Chua" <jasmine.chua@satcomglobal.com> To: "VOSCO-KHT (TungHH)" <drycargo@vosco.vn>; "TECH OFFICE" <TECHNICAL@VOSCO.VN>; "Tankertech (Thuy)" <tankertech@vosco.vn>; "VTCont." <container@vosco.vn> Cc: "MINHPTG" <minhnq@vosco.vn> Sent: Friday, August 30, 2013 11:05 AM Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator Dear Tung, Thanks for your prompt response and confirmation. Please refer to the official letter which I have updated the dates as attached. We will shift all the changes effective 1st September which will reflect in October's invoice once we have gotten all the endorsed documents. Await for your reply so that I can proceed with the transfer and creation of

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mailbox. Regards Jasmine Chua -----Original Message----From: VOSCO-KHT (TungHH) [mailto:drycargo@vosco.vn] Sent: Friday, August 30, 2013 12:02 PM To: Jasmine Chua; TECH OFFICE; Tankertech (Thuy); VTCont. Cc: MINHPTG Subject: Re: Tranfer fbb equipment from Morning Star to Fortune Navigator Hi Jasmine Confirm our acceptance to date the document and invoice from 1st Sept 2013. Out Tanker Tech Dept will send you completed documents Kind regards Tung Chartering & Operations Department Vietnam Ocean Shipping Joint Stock Company (VOSCO) Add: 215 Lach Tray Street, Haiphong City, Vietnam Tel: +84 - 31 - 3731941 / 3731450 Fax: +84 - 31 - 3731007 / 3731578 Mob: +84 - 912113725 Email: drycargo@vosco.vn ----- Original Message ----From: "Jasmine Chua" <jasmine.chua@satcomglobal.com> To: "VOSCO-KHT (TungHH)" <drycargo@vosco.vn>; "TECH OFFICE" <TECHNICAL@VOSCO.VN>; "Tankertech (Thuy)" <tankertech@vosco.vn>; "VTCont." <container@vosco.vn> Cc: "MINHPTG" <minhnq@vosco.vn> Sent: Friday, August 30, 2013 10:46 AM Subject: RE: Tranfer fbb equipment from Morning Star to Fortune Navigator Dear Tung, Thanks for the updates. Please refer to the attachments for the documents. Kindly provide me a confirmed date or is it okay if I include in the letter effective 1st September? For finance side, can the invoice indicate the vessel name as Fortune Navigator from 1st September's usages since everything remains unchanged but just creating of mailbox? Your prompt response will be appreciated. Regards Jasmine Chua -----Original Message----From: VOSCO-KHT (TungHH) [mailto:drycargo@vosco.vn] Sent: Friday, August 30, 2013 11:15 AM To: Jasmine Chua; TECH OFFICE; Tankertech (Thuy); VTCont. Cc: MINHPTG Subject: Tranfer fbb equipment from Morning Star to Fortune Navigator

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Jasmine The FBB will be installed to Mv Fortune Navigator within next week which pls send relevant document for our filling asap. Meantime, her eamail address will be master.fortunenavigator@hmcmail.com Awaiting yours Kind regard Tung Chartering & Operations Department Vietnam Ocean Shipping Joint Stock Company (VOSCO) Add: 215 Lach Tray Street, Haiphong City, Vietnam Tel: +84 - 31 - 3731941 / 3731450 Fax: +84 - 31 - 3731007 / 3731578 Mob: +84 - 912113725 Email: drycargo@vosco.vn ----- Original Message ----From: Jasmine Chua To: VOSCO-KHT (TungHH) Sent: Wednesday, August 21, 2013 11:04 AM Subject: RE: mv morning star /fbb Sure thanks for the updates Tung. Regards Jasmine Chua From: VOSCO-KHT (TungHH) [mailto:drycargo@vosco.vn] Sent: Wednesday, August 21, 2013 12:06 PM To: Jasmine Chua Subject: Re: mv morning star /fbb Dear Jasmine FBB equipment will be placed on board Mv F. Navigator earlier next month. I will inform you all details when fixed Brgds Tung Chartering & Operations Department Vietnam Ocean Shipping Joint Stock Company (VOSCO) Add: 215 Lach Tray Street, Haiphong City, Vietnam Tel: +84 - 31 - 3731941 / 3731450 Fax: +84 - 31 - 3731007 / 3731578 Mob: +84 - 912113725 Email: drycargo@vosco.vn ----- Original Message ----From: Jasmine Chua To: VOSCO-KHT (TungHH) Sent: Wednesday, August 21, 2013 10:55 AM Subject: RE: mv morning star /fbb Dear Tung, Any updates on this or shall we put on hold? Thanks. Regards

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Jasmine Chua

Satcom Global, registered in England Company No. 5208041, registered office Unit 3, The Woodford Centre, Lysander Way, Old Sarum, Salisbury, Wiltshire, SP4 6BU ********************************************************************** This E-mail and any attachments are private and may be confidential and are for the intended recipient only. If misdirected, please notify us by telephone +44 (0) 1722 410 800 and confirm that the communication has been deleted from your system and any copies destroyed. If you are not the intended recipient you are strictly prohibited from using, printing, copying, distributing or disseminating this communication or the information contained in it or any attachments. We use reasonable endeavours to virus scan all E-mails leaving the Company but no warranty is given that this E-mail and any attachments have no viruses. You should undertake your own virus checking. We do not accept liability for any such matters or their consequences. Anyone who communicates with us by E-mail is taken to accept the risks of doing so. The right to monitor E-mail communications through our networks is reserved by us.

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