Flowmaster V7 Installation and Configuration

Installation and Configuration Guide for V7.
Installation and Configuration Guide for V7.8
May 2011
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2011 Flowmaster Group. The information supplied in this document is for informational purposes only and is subject to change without notice. The mark Flowmaster and the Flowmaster Logo are Community Trade Marks of the Flowmaster Group NV. Flowmaster is a registered Trade Mark of the Flowmaster Group NV in the USA and Korea. The names of actual companies and products mentioned herein may be the Trade Marks of their respective owners. The Flowmaster product is developed and maintained in accordance to the ISO 9001 Quality Standard.
Flowmaster
Flowmaster Limited reserves the right to make changes or improvement without notice to the software product described in this document. Flowmaster Limited has made every effort to ensure that the material contained in this document is accurate. Flowmaster Limited assumes no responsibility for any factual or typographical errors that may have occurred. The software product described in this document is supplied under a Flowmaster Software License Agreement. Copyright in the whole and every part of the software program belongs to Flowmaster Group NV (the owner) and may not be used, sold, licensed, transferred, copied or reproduced in whole or in part, in any manner or form, in or on any media to any person, other than in accordance with the terms of the owners End User License Agreement or otherwise without the prior consent of the owner. No responsibility is assumed for the use of software or hardware that is not supplied by Flowmaster Limited, or its affiliated companies. Flowmaster Limited makes no warranty, express or implied, as to the function or performance of the program described herein or the accuracy of the documentation provided. Flowmaster Limited specifically disclaims any liability for any special, consequential or incidental damages arising from the manufacture, sale or use of the program. Users of the program should make the final evaluation of the results presented and their usefulness in their own environment. 2011 Flowmaster Group. The mark Flowmaster and the Flowmaster Logo are Community Trade Marks of the Flowmaster Group NV. Flowmaster is a registered Trade Mark of the Flowmaster Group NV in the USA and Korea. Microsoft and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Trademarks and registered trademarks of other firms may be used in this document. Flowmaster Limited will attempt to indicate their status when first used on a page, but can make no guarantee that it will catch all trademarks thus used. Even if not explicitly marked as or , all other trademarks remain the property of their owners. If you see your firm's trademark used without attribution, please contact us.
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Thank You for Choosing Flowmaster

By choosing Flowmaster as your partner, you have joined an international community of organisations that use thermo-fluid system simulation software to increase efficiencies in their design process. For further information on how you can apply Flowmaster V7 throughout your design & development process visit:
http://www.flowmaster.com
Customer Services
If you would like more information on other Flowmaster products and services or you require technical assistance please visit our website or contact your Flowmaster representative. For contact details visit:
http://www.flowmaster.com/contact.html
If you are unable to contact your Flowmaster representative, please contact Flowmaster Limited at:
e: t: f:
info@flowmaster.com +44 (0) 1327 306000 +44 (0) 1327 306020
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Contents
Flowmaster ....................................................................................................................................... 2 Thank You for Choosing Flowmaster .................................................................................................. 3 Customer Services .............................................................................................................................. 3 System Requirements ............................................................................................................................. 6 Installation and Configuration Overview .................................................................................................. 7 Whats in Flowmaster V7 Installation .................................................................................................. 7 The Flowmaster V7 Application ...................................................................................................... 7 The Flowmaster V7 Database Files................................................................................................ 7 The Database Server ...................................................................................................................... 7 The License Server ......................................................................................................................... 8 Selecting your Installation Setup Type ................................................................................................ 9 Standalone Installations .................................................................................................................. 9 Team Installations ........................................................................................................................... 9 Enterprise Installations ................................................................................................................. 10 Required Installation Privileges ......................................................................................................... 11 Required Configuration Privileges..................................................................................................... 11 Flowmaster V7 Administration .......................................................................................................... 12 Installing and Configuring Flowmaster V7 ............................................................................................. 13 Pre-installation Checklist ................................................................................................................... 13 Installing Flowmaster V7 ................................................................................................................... 13 Configuring Flowmaster V7 ............................................................................................................... 15 Attach Database Files ................................................................................................................... 16 Configure Microsoft SQL User Accounts ...................................................................................... 16 Configure License ......................................................................................................................... 16 Starting Flowmaster V7 for the First Time ............................................................................................. 17 Logon Dialogue in Detail ................................................................................................................... 18 License Selection .......................................................................................................................... 19 Flowmaster Project Logon ............................................................................................................ 19 Upgrading Flowmaster Data from V6.5 to V7 ................................................................................... 21 Upgrade Flowmaster2 V6.5 Data ................................................................................................. 21 Customer Services ................................................................................................................................ 24 Software Support .............................................................................................................................. 24 Obtaining Software Support .......................................................................................................... 24
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Training Courses ............................................................................................................................... 25 Flowmaster Online ............................................................................................................................ 25 Troubleshooting ................................................................................................................................ 27 Appendix A - Prerequisite Software ...................................................................................................... 28 Operating System Components ........................................................................................................ 28 Database Components ..................................................................................................................... 28 Third Party Components ................................................................................................................... 29 Appendix B - Configuring Flowmaster V7 Databases ........................................................................... 30 What is SQL Server 2008 Express Management Studio? ................................................................ 30 Microsoft SQL Server Express Setup ............................................................................................... 31 Attaching a Database ................................................................................................................... 31 Setting Up Microsoft SQL Server Admin and User Accounts ....................................................... 36 Granting User Access to the Required Database ......................................................................... 40 Setting Database Security Privileges............................................................................................ 41 Mapping User to Database ........................................................................................................... 42 Securing the Flowmaster V7 Database on Microsoft SQL Server 2005 /2008 ................................. 43 Important Note: ............................................................................................................................. 45 Upgrading a Network Secured Flowmaster V7 Database ................................................................ 47 Network Access to SQL Server - Configuring Windows Firewall ...................................................... 48 Configuring SQL Server Browser ................................................................................................. 50 Appendix C - Installing and Configuring FLEXnet ................................................................................. 53 Installing FLEXnet ............................................................................................................................. 53 Standalone (Node-Locked) License ............................................................................................. 53 Server (Floating or Counted) License ........................................................................................... 53 Installing a Standalone License ........................................................................................................ 54 Installing a Server License on a License Server ............................................................................... 54 Using Flowmaster V7 in a Network Environment.............................................................................. 59
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System Requirements
Flowmaster V7 is supported on the following operating systems: Windows 7 Windows Vista SP2 Windows XP SP3 x86 x86 x86 & x64
The recommended minimum hardware requirements are: Pentium 4 processor (or higher) DVD-ROM drive (for installation only) 1 GB RAM 800MB available hard drive space for full installation and 500MB or more working space Minimum screen resolution of 1280X1024 with Normal font size selected
Server components are supported on the following operating systems Windows Server 2008 Windows Server 2003 Windows XP SP2 SP3
Database server support Microsoft SQL Server 2005 SP2 + Editions Microsoft SQL Server 2008 R2 + Editions
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Installation and Configuration Overview

Whats in Flowmaster V7 Installation
Flowmaster V7 is a Client-Server application, comprising of four distinct elements: The Flowmaster V7 Application The Flowmaster V7 Database Files The Database Server The License Server
Some of these elements are dependent on other third party software packages which will install automatically during the installation process. Please be aware that some of these are operating system components. For a full list of the prerequisites installed with each element please refer to Appendix A. The Flowmaster V7 Application The Flowmaster V7 Application includes the Flowmaster Graphical User Interface (GUI) and the solver which runs locally on the users computer. The Flowmaster V7 Database Files The Flowmaster V7 database is a multi-user relational database designed to work with a large number of concurrent users. It contains the supplied loss coefficient data, gas, fluids and material physical data and is where all project, network, results and audit trail information will be stored. The Database Server Flowmaster V7 supports the Microsoft SQL Server 2005 and Microsoft SQL Server 2008 relational database engines. We supply the freely distributable version, Microsoft SQL Server 2008 R2 Express Edition, with Flowmaster V7, which may be installed on any number of computers. If your organisation already runs Microsoft SQL Server 2005 / 2008, you may attach the Flowmaster V7 database files to it. Please contact your System Administrator for advice on doing this.
Note:
No Microsoft SQL Server 2008 R2 license or Client Access License (CAL) purchase is
required for the Express Edition. However, Microsoft SQL Server 2008 R2 Express Edition is limited in certain ways. It allows individual databases up to a maximum of 10GB in size, but any number of databases may be attached. There is no limit on the number of users, but only 1 CPU will be used with RAM limited to 1GB.
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To enable management and maintenance of the database, Microsoft SQL Server Management Studio Express (SSMSE) is provided. SSMSE performs simple database management functions such as database attaching, back-ups, restores and other database functions. The License Server Licensing of Flowmaster V7 is controlled by the FLEXnet system. You will need a valid license file, which may be obtained from your Flowmaster representative. A user working on a single computer (Standalone installation) will reference a local license file. Alternatively, if there are multiple users (Team or Enterprise installations), a license server might be required. This can be installed either locally or on a designated license server.
Each of these elements can be installed in different locations. Where you install and how you configure these different elements will determine how Flowmaster can be used in your organisation.
Database Server Upgrade Flowmaster V7.7 was shipped with Microsoft SQL Server 2005 Express Server. If you have previously installed Flowmaster V7 along with SQL Server Express, you will have the SQL Server 2005 Express edition installed. During Flowmaster V7.8 installation, you will have the choice to upgrade your SQL Server 2005 Express to SQL Server 2008 R2 Express. Please note that any other SQL 2005 / 2008 server edition will not be automatically upgraded by the Flowmaster installation package; only the Express version is upgraded. You may be required to restart your PC during the installation of SQL Server 2008 R2 Express. After the installation is finished, you do not have to attach your Flowmaster databases again to the SQL Server 2008 Express R2.
Caution: Once you attach a Flowmaster-supplied database to Microsoft SQL Server 2008 R2 Express, the database is converted into SQL Server 2008 format. Once it is converted, you cannot attach this database again to any edition of SQL Server 2005, as the SQL Server 2008 database is not backwardly compatible. If some users are required to use SQL Server 2005 Express, all users should remain at that version.
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Selecting your Installation Setup Type
Flowmaster V7 is a scalable solution, which can be installed for a single user (Standalone) or for multiple uses storing data in a single Flowmaster V7 database across a network. Before you begin your installation of Flowmaster V7, please select the most appropriate Installation Setup Type for the way you plan to use Flowmaster V7 within your organisation.
Note:
For all Installation Setup Types you must have local Administrator rights on the destination
machine. Standalone Installations This type of installation is appropriate for single users of Flowmaster V7 who rarely share project data with other users. Each user will have an independent Flowmaster V7 Database running locally on their computer.
For this type of installation all the elements described in the previous section will be installed on the users computer. During the installation process please select Setup Type Standalone Installation Complete when prompted to place the elements in the default locations. If you would like to specify the file locations you should select Standalone Installation - Custom when prompted. Team Installations This type of installation is appropriate for small teams of users that work on the same projects. This single database deployment is highly recommended for team or department based work as it readily facilitates the sharing of Flowmaster data, components and models between users. Typically, there will only be one Flowmaster V7 database for all users.
For this type of installation, the Flowmaster V7 Application must be installed on each users computer. All other elements, including the Microsoft SQL Server 2008 R2 Express database engine, should be installed on a computer that can be accessed by all the client computers. This may be one of the users computers or a central server. To install the Flowmaster V7 Application run the installation package on each users computer selecting Client Installation Flowmaster V7 Application when prompted. Run the installation package again on the computer that will run the remaining elements selecting Server Installation Flowmaster V7 Database and License Servers when prompted.
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Enterprise Installations This type of installation is appropriate when larger teams of users work on the same Flowmaster projects or need to share a single source of enterprise project data. This single database deployment is highly recommended for multiple team or department based work as it readily facilitates the sharing of Flowmaster data, components and models between users. This approach is similar to a Team Installation. However, the Database Server (Microsoft SQL Server 2005 Standard Edition) is typically run under the authority of the company System Administrator.
For Enterprise deployment it is anticipated that an IT coordinator will manage the installation, possibly attaching a single (or limited number) of Flowmaster V7 databases to an existing central Microsoft SQL Server database engine, using their own standard management tools. In this case, it will be the responsibility of this IT coordinator to provide users with the required level of access to the central Microsoft SQL Server database server engine and the Flowmaster V7 database.
To install the Flowmaster V7 Application run the installation package on each user s computer selecting Client Installation Flowmaster V7 Application when prompted. Run the installation package again on the computer that will run the remaining elements selecting Server Installation Flowmaster V7 Database and License Servers when prompted.
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Required Installation Privileges

To install Flowmaster V7 you will require local administrator rights on the target machine. Depending on your Windows User setting and the type of installation selected, you may require assistance from your System Administrator.
Required Configuration Privileges

You must be a Microsoft SQL Server System Administrator with Server Role sysadmin to attach the Flowmaster V7 database files to the Microsoft SQL Server. As the installer, your Windows User account will automatically have been given this role for the local database.
The Microsoft SQL Server System Administrator must create Microsoft SQL Server User accounts for all users that need access to the Flowmaster V7 Database. This can be carried out as part of the Flowmaster V7 Installation with the Flowmaster Configuration Utility.
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Flowmaster V7 Administration
Flowmaster V7 has its own permissions system that can restrict access to data and functionality. The Flowmaster V7 Administrator has the highest level of permissions and controls the access of other users. All Flowmaster project access administration is carried out within the Flowmaster V7 Application. This is separate to any Windows or SQL account.
Note:
The Flowmaster V7 Administrator does not require any database programming skills.
When you first start Flowmaster V7, you will log on as the Admin User, User Name Admin with a blank password. If you are a standalone user, we recommend that you set a password and continue to use this as your working logon so you have access to all the functionality available.
If you are working in a multi-user deployment, we recommend that a designated person is responsible for Flowmaster V7 Administration. They will be responsible for creating work Projects and Users in the Flowmaster V7 Database.
If the Flowmaster V7 Administrator is also a Flowmaster User, we recommend that they create themselves a separate user account with appropriate permissions so the two roles are distinct.
For further information on Flowmaster Users and Roles, refer to the User Group Management section in Flowmaster V7 help.
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Installing and Configuring Flowmaster V7

Pre-installation Checklist
Before starting the installation: Obtain a valid Flowmaster V7 license file Logon with Windows local Administrator rights Back up any existing Flowmaster V7 databases When backing up a Flowmaster V7 Database that is part of a Team or Enterprise deployment, please refer to Upgrading a Network Secured Flowmaster V7 Database Flowmaster V7.8 will perform an in-place upgrade of Flowmaster V7.6 / V7.7 no further action is required. Any databases and settings will be retained and not overwritten. For installations before Flowmaster V7.6 o o Uninstall any existing Flowmaster V7 Application versions Check that any *.exes or *.dlls have been removed from the Flowmaster program folder. This will usually be in: C:\Program Files\Flowmaster\FlowmasterV7 o Do not remove any sub folders
It is not necessary to uninstall Microsoft SQL Server 2005 SP2 or 2008 R2 Express if either is already present. The Flowmaster V7.8 installation procedure provides an option to upgrade your existing SQL Server 2005 Express edition to SQL Server 2008 R2 Express. Please note that once a database is upgraded to and/or attached to a SQL 2008 R2 Database Server, it cannot be attached to a SQL 2005 Database Server again.
Installing Flowmaster V7
The installation process uses the industry standard InstallShield packager. This will install all the required components and the prerequisites with minimal user interaction, checking for the appropriate operating system, service pack and language. It will also pre-configure Flowmaster V7.
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If you are installing from DVD, insert the DVD into the disk drive. The installation should start automatically. If not, open Windows Explorer and navigate to the DVD drive. Double click on setup.exe.
If you have downloaded Flowmaster V7, open Windows Explorer, navigate to the downloaded location, and double click on the setup.exe file.
The Flowmaster V7 Installation Wizard will present the following choices:
Please read the installation descriptions presented and make the appropriate choice. For further information on the choices available, please refer to Selecting your Installation Setup Type. Depending on the selections made and the speed of your computer, the installation may take several minutes. Please be patient. Under certain circumstances, the installation will require the computer to be rebooted. If this is the case, the installation will resume at logon. Please do not interrupt this process. On completion, the Flowmaster Configuration Utility will run.
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Configuring Flowmaster V7
The Flowmaster Configuration Utility guides you through: Attaching the database files Configuring Microsoft SQL Server User Accounts Configuring your license
All three of these tasks must be carried out before you use Flowmaster V7 for the first time.
The Flowmaster Configuration Utility will open after the installation is complete. If it does not, the Configuration Utility is available from the Flowmaster V7 Logon dialogue, see Starting Flowmaster V7 for the First Time. Enter the appropriate data in all three tabs as follows:
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Attach Database Files If you are running the database server locally, check the details are correct and click on Attach Database. If you are using a central database server, you will need to be a Microsoft SQL Server System Administrator with Server Role sysadmin to attach the Flowmaster V7 database files to the Microsoft SQL Server. If you have this privilege, enter the SQL Server Name and the Database Name and click on Attach Database. Alternatively, contact your Flowmaster V7 Administrator or your System Administrator for assistance. For information on attaching database files using Microsoft SQL Server 2005 Express Management Studio, please refer to Appendix B
Configure Microsoft SQL User Accounts Microsoft SQL Server uses integrated Windows Authentication. It is necessary to add each Windows User to the Flowmaster V7 database with the appropriate Microsoft SQL Server rights for Flowmaster V7 to run correctly. The Configuration Utility will detect the logged on users credentials and configure the database of Flowmaster V7 access. Check these are correct and click Add User to SQL Server. For Enterprise deployment, some Windows Users may not automatically have permission to create User Accounts on the Microsoft SQL Server. If you are unsure of your Windows Domain, Windows User Name or your rights on the Microsoft SQL Server please consult your System Administrator. For information on configuring Microsoft SQL Server Database using Microsoft SQL Server 2008 R2 Express Management Studio please refer to Appendix B.
Configure License For Standalone deployment, replace the license.dat file found in the C:\Program Files\Common Files\FlowmasterV7\FLEXlm folder with the one supplied by your Flowmaster representative. Then select the Use License File radio button and click Apply. Note: Make sure the license file is named as license.dat or Flowmaster V7 will not start.
In a Team or Enterprise deployment, where users share licenses, select Use License Server and enter the license server in the form 7241@licenseservername and click Apply. Click Close to save the information. For information on configuring a shared server license, please refer to Appendix C.
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Starting Flowmaster V7 for the First Time

To start Flowmaster V7 double click on the Desktop icon.
You are presented with the Flowmaster V7 License Selection and Project Logon dialogue.
The Logon dialogue is automatically populated with the information specified during the configuration. Use the down arrows to see the full dialogue.
When you start Flowmaster V7 for the first time you will log on as the Admin User, User Name Admin with a blank password. Enter your User Name and Password. To save the selected settings tick the Remember check boxes then click OK.
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We recommend that you give the Admin user a password immediately from within Flowmaster V7 to ensure the database is secure. If you need to change any of the configuration settings, use the Flowmaster Configuration Utility.
Logon Dialogue in Detail

This dialogue is split into two sections; License Selection and Flowmaster Project Logon. The License Selection section allows you to select from the available licenses and the Flowmaster Project Logon section allows you to specify the Flowmaster V7 database you want to logon onto.
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License Selection Click the drop down menu in the top right corner of the window and select the required license.
Note:
You can edit the text between the double quotes in the user_info string in each license file (e.g. user info=General Systems Suite I Advanced - Transient) to give each license a unique identifying label such as Cooling Department or Lubrication Department. The italic text below the license selection drop-down will always display the license type in Flowmaster terms.
In addition to displaying the license details, the dialogue also displays the licensee information:
Note:
Customer ID SRO No. (Software Request Order Number) You can also display the dialogue by going to the Help menu and selecting the Current Logon Details option.
Flowmaster Project Logon Please complete the Flowmaster Project Logon section in the following order: 1. Database Connection a. Server The Microsoft SQL Server Either Windows Authentication or SQL Authentication SQL Authentication User Name SQL Authentication Password The name of the attached database
b. Authentication i. DB User Name ii. DB Password c. Database Name
2. Flowmaster Project Logon a. User Name b. Password c. Project Name Flowmaster V7 User Flowmaster V7 User Password Flowmaster Project Name
d. Windows Authentication Available when activated on Flowmaster V7 User account The database Server refers to the computer name where the database engine is running and the SQL Server instance name, e.g. COMPUTERNAME\SQLEXPRESS. You can either type this in manually or click Browse which will present a list of available servers on the network. The drop down lists the five most recent servers accessed.
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At Flowmaster V7.8, the application can additionally use SQL Authentication to connect to the database server. In this instance, provide the appropriate SQL Authentication credentials.
The Database Name is the name assigned when the database was attached. This is usually Flowmaster.
The predefined User in a new Flowmaster V7 database is Admin, with a blank password. Additional Users can be created in the Flowmaster V7 GUI. We recommend that you give the Admin User a password immediately to ensure the database is secure.
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Upgrading Flowmaster Data from V6.5 to V7
Flowmaster V7 uses a completely new database, GUI and analysis software architecture, making use of advanced facilities not available in Flowmaster2. If you are a current user of Flowmaster2, you can upgrade your existing networks and data to Flowmaster V7 and benefit from continued use of your models.
If you have Flowmaster2 networks and results, you will need to upgrade these into your Flowmaster V7 database if you want to work on them. Upgrades to Flowmaster V7 can only be performed from a Flowmaster2 V6.5.x database. If your models and data are at an earlier Flowmaster version, you should install Flowmaster2 V6.5.2 and use the built in tools to upgrade the Data Manager and networks to V6.5.2. Once this is complete, you can upgrade your data into a Flowmaster V7 database.
If you want to upgrade multiple Flowmaster2 databases into one Flowmaster V7 database, we strongly recommend you first merge your Flowmaster2 databases into one, using Pack/Unpack, and then upgrade that single database to Flowmaster V7.
If you do upgrade your Flowmaster2 databases separately, we recommend that you use the data management tools in V7 to remove duplicate or redundant data once you have upgraded. If you need assistance with this please contact your regional Flowmaster representative.
Note:
Upgrading multiple Flowmaster2 databases without merging them first may result in network
and performance data referencing errors. Upgrade Flowmaster2 V6.5 Data Open Flowmaster V7 and select Main Menu File > Upgrade.
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You will be prompted to select the location of your data manager file. Browse to the appropriate location, either Single Phase or Fluid Power and select OK.
Note:
Both Single Phase and a Fluid Power dataset can be upgraded into a single Flowmaster V7
database.
The Upgrade window with Data and Network tabs will appear.
In the Network tab use the checkboxes to select the Networks you want to upgrade.
Note:
If you want to upgrade the results associated with a Network you will need to select these
separately on the right side of the dialogue. This allows you to only upgrade the results you need. Once you have made your selection click on the Upgrade button on the Main Menu and the upgrade will begin.
You will be prompted to review the Upgrade Log. We recommend you review this file as it will tell you if there have been any problems with your upgrade.
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Once the upgrade is complete, you will be prompted to restart Flowmaster V7 to see the Networks in the Database.
Individual Networks may be upgraded from a Flowmaster2 V6.5 database, however all other Flowmaster2 V6.5 projects from that database will appear in Flowmaster V7 as empty project folders. This is because all database items are upgraded and may be owned by other projects. Projects may be upgraded, wholly (all networks) or partially (selected networks) multiple times without producing unwanted duplicates.
We are aware of certain cases where Flowmaster2 V6.5 networks, upgraded from previous versions, may contain old symbols that will not refresh in Flowmaster2 V6.5 (try right mouse click in Flowmaster2 V6.5 refresh symbols). In such cases, during an upgrade, some symbol rotations/reflections may not come through correctly to Flowmaster V7. The component will be in the right place, with the correct Flowmaster V7 symbol and correct connections, but may need rotating/reflecting. There are easy to use facilities in Flowmaster V7 that enable this to be done on each component affected.
Controller Templates that have been customised in Flowmaster2 V6.5 to be special controllers will come into Flowmaster V7 as standard Controller Templates and may need partial reconfiguring. At this release of Flowmaster V7, Controllers and Gauges do not use Equations. Equations in Flowmaster2 V6.5 will be upgraded into C# scripts to retain the detail of the equation. These will need minor editing in order to run at Flowmaster V7. As C# scripts are compiled at run-time they run faster than equations.
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Customer Services
Software Support
Flowmaster V7 Help can be obtained from the following sources: Within the Flowmaster V7 Application o o Flowmaster Help Flowmaster Reference Help
From the Flowmaster Customer Portal* o o User Forums Application Guides
From your Regional Flowmaster representative* o o Email Support Phone Support
* These types of software support are only available to customers with a current Support contract.
All new software purchases of Flowmaster V7 include 12 months software support from the date of purchase. Software Support can be obtained by contacting your regional Flowmaster representative. For contact details of the Flowmaster representative in your region, please visit our website: http://www.flowmaster.com/contact.html
We recommend that you ensure your Support contract is renewed to enable you continue to receive the latest software updates. Obtaining Software Support There are two types of Help files available in the Flowmaster V7 Application: Flowmaster Help This describes how to use the Flowmaster V7 Application Flowmaster Reference Help This describes the Flowmaster Components, their input and output features and the Component Analytical Models (CAMs).
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If you are unable to find the answer to your question within the Flowmaster V7 Application, please make sure you have the following information when contacting your support provider: Product version number available from Menu Help > About, e.g. V7.X.X.X Build XX Simulation Type, e.g. Compressible or Incompressible Hardware platform details Operating system, e.g. Windows XP or Windows Vista Specific description of the problem and how to reproduce it
Enquirers will be asked to provide their name and company name in order to verify support entitlement before any investigation begins. For contact details of the Flowmaster representative in your region, please visit our website: http://www.flowmaster.com/contact.html
Training Courses
A range of training courses are available from your regional Flowmaster representative. A list of scheduled courses can be found on our website, in addition to bespoke courses that can be arranged to suit your needs: http://www.flowmaster.com/training.html
Flowmaster Online
The Flowmaster website offers you many services as a Flowmaster user.
News & Events:
Get the latest training course details and dates in your region Sign up to free educational webinars Keep up-to-date with the latest Flowmaster news & events from around the world Subscribe to FlowNews, our free quarterly e-newsletter Register for the next Flowmaster User Group Meeting
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Customer Portal: The Customer Portal is an area of our website reserved specifically for Customers. Here you can: Download the latest software updates Chat and exchange ideas with other Flowmaster users in the User Forum View previous issues of FlowNews Find out whats new in the latest release of Flowmaster See what happened and who went to past User Group Meetings
To complete the online registration form you will require your SRO number. This can be obtained from the Flowmaster V7 logon dialogue or from your regional Flowmaster representative.
You can access our website whilst using Flowmaster V7 by using the Help drop down menu and selecting Flowmaster Website or by going directly to:
http://www.flowmaster.com
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Troubleshooting
If you get a message dialogue saying that any of the Additional Software has failed to install, please continue with the installation and restart your computer at the end. In the majority of cases you will find that the software has installed. If this is not the case please start the InstallShield Wizard again. If you are still having difficulties please contact your regional support team. Alternatively, visit the Customer Portal for solutions to many questions or to ask other users their tips. You can register for our User Forum in the Customer Portal section of our website: http://www.flowmaster.com/customer.html For customers with Maintenance contracts you can contact your regional support office for answers to all of your Flowmaster questions, for contact details visit: http://www.flowmaster.com/contact.html For FLEXnet licensing support please visit: http://www.flexerasoftware.com/support.htm
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Appendix A - Prerequisite Software

Flowmaster V7 uses the following third party packages and software components, which are included in the distribution, in both 32 bit and 64 bit versions as appropriate. They are required for Flowmaster V7 to function and will be installed automatically dependant on the installation options selected.
Operating System Components

Microsoft .NET Framework 3.5 SP1 (x86 or x64) The Microsoft .NET Framework 3.5 provides the base class libraries and common language run time environment that enables Flowmaster V7 to run. Microsoft DCOM 95 Microsoft MFC 6.0 Microsoft C Runtime Library 6.0 Microsoft MFC 7.1 Microsoft C Runtime Library 7.1 Microsoft C++ Runtime Library 7.1 Microsoft Component Category Manager Library Microsoft OLE 2.40 Microsoft VBScriptRuntime Microsoft Visual C++ 8.0 CRT (x86) WinSXS Microsoft Visual C++ 8.0 MFC (x86) WinSXS Microsoft Visual C++ 9.0 CRT (x86) WinSXS Microsoft Windows Scripting Host 5.6
Database Components
Microsoft SQL Server 2008 R2 Express If the Enterprise Microsoft SQL Server 2005 / 2008 database engine is to be used, a local installation of SQL Express server is not required. The Installation of SQL 2008 R2 Express Server may take some considerable time, and require patience until the installation finishes. Part of the delay is due to the prerequisite installation of Windows Installer 4.5, which also requires a Restart before the installation can proceed for SQL Server 2008 Express R2 Express. Microsoft SQL Server 2008 R2 Management Studio Express This is a graphical management tool for Microsoft SQL Server Express that allows you to perform simple database management functions. This is only required if you install Microsoft SQL Server Express.
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Microsoft Data Access Components (MDAC) 2.8 SP1 Microsoft MSXML 6.0 SP1 (x86 or x64)
Third Party Components

Crystal Reports 10.5 (x86) Crystal Reports is the Business Intelligence application used to process the Data and Results reports that can be created in Flowmaster V7. KeyWorks KeyWorks allows the Related Topics links in Flowmaster V7s HTML Help systems to function properly. TechSmith TechSmith enables you to view the movie clips in Flowmaster V7s Help System.
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Appendix B - Configuring Flowmaster V7 Databases

Before using Flowmaster V7, you will need to attach the Flowmaster V7 Database and create Microsoft SQL Server User accounts. We recommend that you use the Flowmaster Configuration Utility described in Configuring Flowmaster V7, however these tasks can also be carried out using other database management tools. This Appendix details the manual procedure for attaching and configuring Flowmaster V7 database files on Microsoft SQL Server 2008 R2 Express using SQL Server 2008 Express Management Studio which is supplied in the installation package.
To perform the task described in this Appendix you must be a Microsoft SQL Server System Administrator with Server Role sysadmin on the instance of Microsoft SQL Server 2008 R2 Express. This role is automatically given to the User who installs Microsoft SQL Server 2008 R2 Express which means that for Standalone deployments, where Microsoft SQL Server 2008 R2 Express is used, the installer already has this role. If you are not the installer or you have selected one of the alternative deployments please contact your Systems Administrator to confirm you have the Server Role sysadmin before proceeding.
Note:
This Appendix includes instructions on how to grant sysadmin permission to other
Flowmaster V7 database users.
All the tasks described in this Appendix assume that you are logged on to the Microsoft SQL Server.
What is SQL Server 2008 Express Management Studio?

The Microsoft SQL Server 2008 Express Management Studio (SSMSE) is a Graphical User Interface (GUI) that you use to perform maintenance tasks on a database running under a Microsoft SQL Server 2008 R2 Express / SQL 2005 Express
Note:
It is very important that any manipulation of the database is carried out using SSMSE. This includes operations such as: renaming, shrinking, backing-up, restoring or deleting the V7 Database and associated database files. No attempt should be made to carry out any of these operations without the use of SSMSE.
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Microsoft SQL Server Express Setup

Attaching a Database To attach a database follow these steps: Go to the Start menu and select All Programs followed by the link shown below:
The Connect to Server window, as shown below, will appear.
Before you can attach a database, you need to enter the required Server Name and SQL Instance (SERVERNAME\SQLEXPRESS) and Windows Authentication details in order to connect to the database. Use the following table as a reference to the details of each entry field. Server Name This is the name of the server you will be using. If this is a local server, i.e. SQL Server 2008 R2 Express, then you should enter it in the format shown above. If you were accessing the full SQL Server via your network, then you need to define the full path name to the location of the database. Authentication Windows Authentication
It is recommended that you use this mode, as it allows you to connect to the database through your existing Windows user account.
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SQL Server Authentication You should only use this mode IF a user with a specified password and login is connecting from a non-trusted location. In this case, SQL Server performs the authentication itself by checking to see if a SQL Server login account has been set up and if the specified password matches the one previously recorded. If SQL Server does not have a login account set, authentication fails, and the user receives an error message. If you are using this mode, then you need to enter the following: Login Enter the user name to connect with
Password Enter the password for the login
Select Connect when you have finished. The view changes to the example shown below:
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Now right click on Databases in the left pane, and select the Attach option.
The Attach Databases window will appear:
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Next, click the Add button to display the Locate Database Files window:
Navigate to where the Flowmaster database is located. The default installation location is: C:\Program Files\Common Files\FlowmasterV7\Flowmaster_Data.MDF Select the file and then click OK.
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The Flowmaster_Data.MDF and its associated log file, Flowmaster_Log.LDF are displayed in the Database Details pane.
Click OK to attach the files. Keep the SSMSE open.
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Setting Up Microsoft SQL Server Admin and User Accounts As the installer, your Windows User account will automatically have been set up as a Microsoft SQL Server System Administrator in the local database. For all other cases, the installer will need to grant other users permission to access the database in the form of Server and Database User Accounts. There are two different types of Server Login: Windows Authentication SQL Server Authentication.
We recommend that you use the Windows Authentication login method.
Creating a New Login Account

The first step in setting up a New User is to create a login for them. To do this: Open the SQL Server Management Studio Express and Connect to the Database Server. Right click on Security in the left pane of the SSMSE window and select New > Login option.
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The Login - New window shown below will appear:
Verify that the Windows Authentication option has been selected in the General page. Next, click Search to display the Select User or Group window:
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Enter the login name in the format as shown above. This name is the Windows User login account that you have (a) assigned yourself, or (b) the one assigned by the System Administrator.
Click the Check Names button to verify that the name exists. If it does, then the view changes to one below:
Now, click OK. The login name is displayed in the Login Name field.
You can also assign logins for defined groups in your network. This will allow you to assign the same privileges to all users under the same group.
To add a Group, in the Select User or Group window change the Object Types to Group, as show below:
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Then, enter the Group name.
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Granting User Access to the Required Database Having set the login, the next step is to provide the user access to the required databases. To do this:
In the Login - New window, select the Default database from the drop-down, which will usually be called Flowmaster.
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Setting Database Security Privileges Next, you need to grant the user the required security privileges. To do this, click on Server Roles in the left pane to show the view below:
If this user is the database administrator check the sysadmin box. For all other users leave these privileges unchecked.
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Mapping User to Database The next step is to map the User to the required databases. To do this, click on User Mapping to show the view below:
In the top pane, select the Flowmaster database.
In the bottom pane, check the public, db_datawriter, and db_datareader check boxes. This gives the user the rights needed to work with Flowmaster. Finally, click the OK button. Repeat this process for each user.
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Securing the Flowmaster V7 Database on Microsoft SQL Server 2005 /2008

In a Standalone Deployment the local user has the SQL Server sysadmin and db_owner privilege on the database server and the attached Flowmaster V7 database.
In Team and Enterprise Deployments this is not acceptable and could lead to security breaches within a multi-user database.
This section describes the procedure to eliminate the need to assign the highest SQL Server and database administrative rights to Flowmaster users. After it is done, Flowmaster users can be public users on a SQL Server, with only db_datareader and db_datawriterrights on the Flowmaster V7 Database. Subsequently, any database administration actions from within the SQL Server 2008 Management Studio Express Edition will only be performed by a Database Administrator user.
The configuration package consists of the following: Two SQL scripts: certificate_apply.sql and certificate_remove.sql o certificate_apply.sql script will create the stored procedure certificate_apply on the database o certificate_remove.sql script will create the certificate_remove stored procedure.
Two DOS Command batch file called SQLNetworkSecurity.bat and SS2005_Security_Update.bat o This batch file will execute the above .sql scripts
An executable file called DbCertificate.exe o This is a GUI front-end for running the two stored procedures installed on the database by the batch file
These utilities are installed if either the Flowmaster V7 Database Files or the Database Server is selected during installation.
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The SQL Server 2005 Security Update for Flowmaster databases should be run only by the Database Administrator, and on the machine on which the SQL Server 2005 is installed. (This will avoid the need to assign write privileges on remote folders from machines other than the machine on which the SQL Server is installed.). Please note that the SQL Server 2005 Security Update can also be applied if necessary to SQL Server 2008 in multi-user environments with same scripts and DBCertificate.exe. To configure the security select the Flowmaster SQL Network Security shortcut under Programs Menu > Flowmaster and follow the instructions. This will start a command prompt window from the folder in which the ss2005_security_update.bat is placed. The routine will install 2 Stored Procedures into the Flowmaster V7 Database.
Next, run DbCertificate.exe at the command prompt. This will bring up the Certificate Manager GUI tool, with the Apply Certificate tab opened (shown below). Some of the text boxes will already be filled in with default entries (left) which can be changed as required.
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After filling in all the text boxes, the Apply Certificate button will be enabled (right).
For the expiry date, the user can pick a date from the drop-down calendar control by first clicking on the down arrow on the right of the Expiry Date entry, and then selecting a date from the calendar. The selected date should be greater than the minimum default date.
Note:
The default expiry date for the certificate is set to one year.
Pressing the button Apply Certificate will execute the stored procedure certificate_apply (installed on in the previous step), performing the following actions: Creates on the database a certificate called Flowmaster_cert. (You can see it in the SQL Server Management Studio Object Explorer, in the Certificates sub-folder of the Security folder of the database.) Make sure you never delete this certificate manually. Creates a certificate user called Flowmaster_cert_user. (See the Management Studio Object Explorer, Users sub-folder of the Security folder.) Make sure you never delete this user manually. Assigns the necessary (more powerful) rights to the Flowmaster_cert_user. Signs all the stored procedures with this certificate. Creates a certificate backup file for this certificate. (The Database Administrator should move this file to a safe folder and take a backup.) Important Note: Remember to do a full database backup before and after applying the security patch. Also, note down and keep the data you used to create the certificate (Certificate Password, Certificate Subject and Expiry Date).
Do not manually delete the certificate or the certificate user. They are needed in order to be able to remove the certificate signatures from the stored procedures, when needed.
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If you delete them by accident, you will not be able to drop the signatures from the stored procedures using the Certificate Manager tool. You will first need to restore the certificate from the certificate backup file, and recreate the user, using SQL commands. The certificate and certificate user should have the same names as used in the SQL script (Flowmaster_cert and Flowmaster_cert_user). You can also recreate the certificate without the backup file, but to do so you will need to use the same data used when you created the certificate the first time. (Password, subject and expiry date.)
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Upgrading a Network Secured Flowmaster V7 Database

Flowmaster Updates and Maintenance Releases will usually involve some database changes including new stored procedures and updated procedures. The new stored procedures will not be signed by a database certificate. Also, any time a stored procedure is changed or updated the certificate on that stored procedure is dropped, so the updated stored procedures will also not be signed.
For these reasons, before applying the new Flowmaster Update or Maintenance Release, the Database Administrator should remove the certificate signatures from the stored procedures. After installing the new Update or Maintenance Release, the Database Administrator should apply a new certificate on the Flowmaster database following the steps described in Securing the Flowmaster V7 Database on Microsoft SQL Server 2005 /2008. To remove the certificate signatures from the stored procedure use the Certificate Manager tool and select the Remove Certificate tab:
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Network Access to SQL Server - Configuring Windows Firewall

Go to the control panel, open the security centre and select Windows Firewall. On the dialogue select the Exceptions tab, this will look like the view below.
Click on the Add Program button.
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Next, click the Browse button, as shown below, to search for the file.
For most installations, the first file we are looking for will follow this path: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
Select the file sqlserver.exe and click OK. If you wish to further filter the exception you can do so with the Change Scope button. Click OK again and an exception has been made for SQL Server in your firewall.
Next, allow a program called SQL Server Browser access through the firewall. To do this, follow the path below: C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
Select the file sqlbrowser.exe and click OK then. As with the previous exception, you can further filter using the Change Scope button. Click OK to finalize. Close the firewall settings. This stage is now complete.
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Configuring SQL Server Browser Next configure the SQL Server Browser. This service allows other users on other PCs to see the SQL Server. This maybe disabled for security reasons to prevent remote logins to the PC. To configure it: Go to the SQL Server Configuration Manager utility in the following menu.
Right click SQL Server Browser service and select Properties.
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Go to Service page. Change the Start Mode option to Automatic and press OK. Then, Right click the service and a select Start.
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Next, navigate to the Protocols for SQLEXPRESS option under SQL Server Configuration Manager > SQL Server Network Configuration, as shown below, right click TCP/ IP and select Enable.
You will be prompted that SQL Server Service needs to be restarted before changes take place. Restart the service by right clicking service and selecting Restart.
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Appendix C - Installing and Configuring FLEXnet

Installing FLEXnet
Before starting Flowmaster V7 for the first time, it is necessary to configure FLEXnet so that Flowmaster can be run using the specified User Data. If you have not already done so, you will need to acquire an appropriate license file from your Flowmaster representative. By default the installation process automatically creates a folder called: C:\Program Files\Flowmaster\FlowmasterV7\Flexlm This directory contains the following folders and files: Lmgrd.exe Lmtools.exe Flowslmd.exe Lmutil.exe \Docs \Unix There are two types of license file: Standalone (Node-Locked) License This is for a user using Flowmaster V7 on a single PC and will only run on that PC. For this type of license file, you will need to provide your Flowmaster V7 representative with the hard disk volume serial number from your PC. You can do this by opening a Command Prompt and using the vol command. Server (Floating or Counted) License This is for users in a network environment. With this type of license, the following Server/ Client relationship exists: Single PC or UNIX computer acting as license server PC client that will checkout the license from the license server
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The supplied server license file will contain SERVER and VENDOR lines, which are not present in a standalone license. In network environments where a server license is required, you will need to provide your Flowmaster supplier with a network host name, together with the Ethernet Physical Address (also known as the MAC Address) of the Network Card Adaptor.
To obtain the Physical Address, open the Command Prompt and use the ipconfig/all command. You can also use the LMTOOLS program supplied by FLEXnet to extract the hardware information. This writes all the necessary information to a file which can then be emailed.
Installing a Standalone License

For a standalone license: Copy and paste the supplied license.dat file into the folder C:\Program Files\Common Files\FlowmasterV7\Flexlm Note: Make sure the license file is named as license.dat or Flowmaster V7 will not start.
Installing a Server License on a License Server

To install a server license on a PC, proceed as follows: Copy and paste the supplied license.dat file into the C:\Program Files\Common Files\FlowmasterV7\Flexlm folder. Next, edit the license file to ensure correct server name. You can also correct the port ID if desired. Using Notepad, open the license.dat file. Note: You must use a text editor. Do not use a Microsoft Word.
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An example of the line you need to edit is shown below:
Next, go to the C:\Flexlm folder and click on the Lmtools.exe. This will open the LMTOOLS window shown below. The window comprises a number of tabbed forms which allow you to perform specific functions
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Select the Configuration Using Services option. This selects the FLEXnet License Manager as shown below:
Click the Config Services tab and ensure that the following paths are set:
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The default full paths are Path to lmgrd.exe file o C:\Program Files\Flowmaster\FlowmasterV7\Flexlm\lmgrd.exe
Path to the license file o C:\Program Files\Common Files\FlowmasterV7\Flexlm\license.dat
Path to the debug log file o C:\Program Files\Common Files\FlowmasterV7\Flexlm\Flexlm.log
Note:
If you wish to automatically start the server at each power up, you will need to select Use
Services then Start Server at Power Up.
Next, click on the Start/Stop/Reread tab to display the form shown below. Click Yes when prompted to save the settings.
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Click the Start Server button. The following message is displayed in the Status Line, at the bottom of the form: Server Start Successful
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Next, check the Server Status. To do this, click the Server Status button to display the form below:
Select Perform Status Enquiry to display the status information.
The final step is to start Flowmaster V7. You can do this either via the shortcut on your desktop or through the Windows Start Menu.
Using Flowmaster V7 in a Network Environment

We recommend setting the environment variable to point to the license server. The license manager FLEXnet, allows licenses to float and be available to all users on a network. In practice the server reads the license file and clients have a local environment variable, FLOWSLMD_LICENSE_FILE, linking them to the server.
It is recommended that this method be used in a network environment so that the client connects to the server copy of the license file. The task of keeping all the copies of the license file up-to-date is no longer a problem.
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From the My Computer icon on your desktop select Properties to open the System Properties. Select the Advanced tab and then Environment Variables.
In the User Variables for User section, select New and then set the variable fields: name to FLOWSLMD_LICENSE_FILE and value to port@host.
Note:
Where <port> is usually 7241 on PCs or 7641 on Unix and <host> is the name of the
FLEXnet server, e.g. MyServer. Verify the port and host information with your system administrator.
For more information, please read the FLEXnet Licensing End User Guide, which may be found in the C:\Program Files\Flowmaster\FlowmasterV7\Flexlm\Docs folder on a typical Standalone Installation Complete installed to default locations.
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Installation and Configuration Guide for V7.

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Thank You for Choosing Flowmaster

info@flowmaster.com +44 (0) 1327 306000 +44 (0) 1327 306020

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Overview

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Required Installation Privileges

Required Configuration Privileges

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installing and Configuring Flowmaster V7

Installation and Configuration Guide for V7.8

The Flowmaster V7 Installation Wizard will present the following choices:

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Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Starting Flowmaster V7 for the First Time

Installation and Configuration Guide for V7.8

Logon Dialogue in Detail

Installation and Configuration Guide for V7.8

b. Authentication i. DB User Name ii. DB Password c. Database Name

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

From the Flowmaster Customer Portal* o o User Forums Application Guides

From your Regional Flowmaster representative* o o Email Support Phone Support

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Appendix A - Prerequisite Software

Operating System Components

Installation and Configuration Guide for V7.8

Third Party Components

Installation and Configuration Guide for V7.8

Appendix B - Configuring Flowmaster V7 Databases

This Appendix includes instructions on how to grant sysadmin permission to other

Flowmaster V7 database users.

What is SQL Server 2008 Express Management Studio?

Installation and Configuration Guide for V7.8

Microsoft SQL Server Express Setup

The Connect to Server window, as shown below, will appear.

Installation and Configuration Guide for V7.8

Password Enter the password for the login

Installation and Configuration Guide for V7.8

The Attach Databases window will appear:

Installation and Configuration Guide for V7.8

Installation and Configuration Guide for V7.8

Click OK to attach the files. Keep the SSMSE open.

Installation and Configuration Guide for V7.8

We recommend that you use the Windows Authentication login method.

Creating a New Login Account

Installation and Configuration Guide for V7.8