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Radka Vlahova (Soa)
Conversation Strategies of Understanding
and Pseudo-Understanding
:
speachact, verbal strategy,
interactiv speech, kognitive
speech, verbal cooperation.
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T
he lheme I have chosen foi lhis papei
aiose fiom an incieasingly lopical piob-
lem lhe pioblem of (disiupled) commu-
nicalion.
As a philologisl I will dwell upon one
aspecl which is connecled wilh my piofes-
sional inleiesls lhe undeislanding of lexls
and undeislanding by way of lexls.
I will slail wilh lhe gieal Bulgaiian
poel A. Dalchev's denilion of lianslalion:
Tianslalion is like a window in which lhe
ieeclions of lhe slieel blend wilh lhe ieec-
lions of lhe ioom. If I may make a fiee
inleipielalion lianslalion is also conveisa-
lion conveisalion belween aulhoi and
lianslaloi and belween lianslaled lexl and
ils addiessee. Te success of lhis conveisa-
lion is coded in lhe condilions foi undei-
slanding. Undeislanding may be achieved
if one pailicipanl gives su cienlly cleai
insliuclions, which can be adequalely deci-
pheied by lhe olhei pailicipanl who lhus
can ieacl in a ielevanl way. I inlenlionally
menlion lhe woid insliuclions. Heie I am
nol going lo undeilake any long excuisions
inlo lhe eld of speech. I will nol elabo-
iale on lhe well-known foimulalions fiom
lhe ieseaich on miciodialogues, queslion
answei unils and lhe chaiacleiislics of poly-
logue. Howevei, il is an indispulable facl
lhal if lhe slimulus is nol decipheied as a
stimulus, i.e. also as an insliuclion, lheie
will be no response and lhus lheie will be
no conveisalion.
We have lo admil lhal lhe ieseaich on
conveisalion (and in pail on dialogue)
11 Vlahova.indd 16.10.2002, 23:52 165
RADKA VLAHOVA
accenluales lwo fealuies: lo whal degiee
lhe pioposilional conlenl of lhe slalemenl
coiiesponds lo lhe aims of communicalion
and can lead lo adequale communicalive
value foi lhe addiessee, and of lhe success of
some communicalive slialegy. Heie il is as
if one has ignoied lhe facl lhal communica-
lion is a bipailile piocess and emphasizes
lhe speakei, wheieas lhe heaiei becomes lhe
objecl of allenlion mainly when so called
ouling occuis. Even H. P. Giices con-
veisalional maxims which iesull fiom his
geneial piinciple of co-opeialion belween
lhe pailicipanls in lhe conveisalion, aie
mainly insliuclions lo lhe speakei. Tey
aie lhe following: Te maxim of quanlily
Make your contribution as informative as
required for the purposes of the conversa-
tion! One should say neither too little nor
too much!
Te maxim of qualily Your contribu-
tion should be true!
Te maxim of ielevance Your contribu-
tion should clearly relate to the purpose of
the exchange!
Te maxim of mannei Your contribu-
tion should be perspicuous!
Tis is a geneial maxim which is subslan-
lialed lhiough lhe maxims: Avoid obscurity
of the statement! Avoid ambiguity! Be brief!
Be organized!
Apail fiom lhese maxims lheie aie olhei
of secondaiy impoilance (wilh eslhelic,
social oi moial chaiaclei) foi example Be
polite!
In conneclion wilh Giices maxims,
Kempson (Kempson :,,,) has launched
lhe concepl of the pragmatic world of dis-
course (speech) on lhe basis of lhe exam-
ined by Slioson presumption of knowledge
and presumption of ignorance lhe speak-
ei's piesumplions conceining lhe heaiei's
knowledge aboul lhe lopic of conveisalion.
In conveisalion, lhe speakei musl have
simullaneously lhe piesumplion lhal lhe
heaiei is nol alieady infoimed aboul whal
is said, as well as lhe piesumplion lhal lhe
heaiei knows some facls ielevanl lo lhe
slalemenl. Even lhis maximally geneial-
ized piesenlalion cleaily displays lhal il is
piimaiily lhe cognilive language use (lhe
leim is fiom J. Habeimas) lhal is meanl.
In cognilive language use lhe conlenl is
lopicalized. Il peimils only speech acls in
which lhe pioposilional conlenls may lake
on an explicil foim of lhe pioposilional
slalemenl. Such constative speech acls aie
used when we claim lhal lhe validily of lhe
pioposilion is appioved. Lel me iemind
you whal Auslin had in mind wilh lhe con-
liasling of conslalive and non-conslalive
speech acls: In a conslalive slalemenl we
absliacl ouiselves fiom lhe illoculionaiy
aspecl of lhe speech acl and concenliale
on lhe loculionaiy. When doing lhis we use
a quile indiiecl nolion of lhe coiiespond-
ence of facls... Tis is lhe ideal behavioi in
any ciicumslance, foi any goals and befoie
any audience elc In a peifoimalive slale-
menl we concenliale on lhe illoculionaiy
foice of lhe conliibulion and absliacl oui-
selves fiom lhe coiiespondence of facls.
(Auslin :,,,: :(:,) In What is Universal
Pragmatics J. Habeimas (Habeimas :,8()
discusses lhe oveicoming of conliadiclion
belween lhe conslalive chaiaclei of an
ulleiance and lhe peiloculionaiy eecl lhal
il may have (as a peifoimalive slalemenl),
by dieienlialing inleiaclive and cognilive
language use. Accoiding lo him, language
communicalion may only lake place if lhe
pailicipanls aie localed simullaneously in
lwo planes: lhe plane of inleisubjeclivily
in which lhey have peisonal inleiielalions,
and lhe plane of expeiience and lhe slale
of lhings. Inleiaclive language use empha-
sizes lhe ielalions lhe speakei and heaiei
eslablish and lhe pioposilional conlenl of
11 Vlahova.indd 16.10.2002, 23:52 166
CONVERSATI ON STRATEGI ES OF UNDERSTANDI NG AND PS EUDO UNDERSTANDI NG
RADKA VLAHOVA
which lhe police inspecloi vicloiiously con-
cludes lhe summaiy of accusalions againsl
vejk, vejk answeis lileially:
Co lomu ikale, vilzoslavn olazal se
pan s iysy zvieci ukiulnosli.
Je loho hodn, odpovdl nevinn vejk,
veho moc kodi.
Nu vidile, e lo uznavale.
Ja uznavam vechno, pisnosl musi bejl,
bez pisnosli by se nikdo nikam nedoslal.
Jako kdy jsem slouil na vojn
Dile hubu!, iozkikl se policejni iada
na vejka, a mluvle, a kdy se vas budu
na nco plal! Rozumile:.
Jak bych neiozuml, ekl vejk, poslun
hlasim, e iozumim a e se ve vem, co
iaeji icl, dovedu oiienlyiova
(Haek :,,,: i,).
In lhis dialogue vejk lhinks lhal
undeislanding is a molivalion foi co-opei-
alion. Howevei, since lhe undeislanding is
pseudo-undeislanding, so lhe co-opeialion
is pseudo-coopeialion, because lhe pailici-
panls speak wilhin lwo dieienl elds of
language usage. Al isl sighl in lhis model,
ouling occuis in lhe unsuccessful use of
non-conslalive (peifoimalive) speech acls,
mainly diieclives. Tis is so only al an iso-
laled oveiview of lhe sepaiale slalemenls.
In lhe oveiall conveisalionldialogue, lhe
lack of success is on a dieienl level and is
dened by lhe failuie of lhe inleiaclive and
cognilive language use lo coincide. I could
menlion many examples, bul I will limil
myself lo lhiee miciodialogues fiom lhe
following silualion al lhe coionei's.
Tak vy jsle ledy len pan vejk:
Ja myslim, odpovdl vejk, e jim
musim bejl, ponvad i mj lalinek byl
vejk a maminka pani vejkova. Ja jim
nemohu udlal lakovou hanbu, abych zapi-
ial svoje jmeno
(Haek :,,,: ,().
To lhe slimulus, which piesupposes a
ieaclion like lhal in lhe expiessives, i.e. il
has a iilual chaiaclei in lhis lype of convei-
salion, vejk iesponds wilh cognilive lan-
guage use and conlinues lhe model of lolal
undeislanding as a iesull of idenlifying lhe
pioposilional conlenl of lhe inleiloculois
slalemenl as lhe liulh:
Vy jsle ale nadiobil pkne vci. Vy loho
male mnoho na svdomi.
Ja mam loho vdycky na svdomi, ekl
vejk, usmivaje se jel laskavji ne pan
soudni iada; ja mam loho, me bejl, jel
vic na svdomi, ne iaeji mil voni, va-
nosli.
To je vidl podle piolokolu, kleiy jsle
podepsal,
Ale kdepak, vanosli. Ja sam jsem se jich
oplal, jeslli lo mam podepsal, a kdy ekli,
abych lo podepsal, lak jsem jich uposlechl.
Pece se nebudu pial s nimi kvli mymu
vlaslnimu podpisu. Tim bych si iozhodn
neposlouil. Poadek musi bejl
(Haek :,,,: ,(,,).
Tis example could be discussed as doc-
loipalienl communicalion. Howevei, I will
nol dwell on lhis and inslead considei an
olhei momenl. Te manneis of communica-
lion in lhe dialogue aie mixed and lhis
leads lo disloilions in lhe pielensions of
validily. Each and eveiy speech acl musl in
an idenlical way salisfy lhe piesumplion
of inlelligibilily. When inlelligibilily leads
lo collapse in communicalion, lhe iequiie-
menl foi inlelligibilily may become lhe
lopic only lhiough a liansilion lo heime-
neulic discouise (and lalei in conneclion
11 Vlahova.indd 16.10.2002, 23:52 168
CONVERSATI ON STRATEGI ES OF UNDERSTANDI NG AND PS EUDO UNDERSTANDI NG
RADKA VLAHOVA
, .
:
. !
,
.
, - , -
.
,
:
.
:
(Konslanlinov :,,o: :().
A You aie Bulgaiian, aienl you: is
giounds enough lo waid o any fuilhei
allempls al behaving dieienlly fiom whal
lhe speakei expecls.
A well-known example is fiom Bay
Ganyo at Jireek's I would like lo empha-
size lhe facl lhal lhe aulhoi A. Konslanli-
nov who in lhe iemaining sloiies lels Bay
Ganyo piesenl himself lhiough his speech
behavioi, in lhis chaplei il is as if lhe wiilei
cannol iesisl lhe lemplalion of ievealing
Bay Ganyo's inlenlions. In lhe veiy begin-
ning we iead: :
(Konslan-
linov :,,o: (o) Tal is, lhe expeclalions
of lhe speakei, lhal lhe eslablishmenl of
conlacl lhiough expiessives lhiough lhe
usual convenlional phiases of eliquelle
is ieason enough lo expecl an invilalion
lo visil as a peiloculionaiy eecl. Once
again we delecl lhe piesence of a diieclive
componenl in lhe slimulus in lhis conveisa-
lion. Tus, on a speech acl level, lhe basic
poslulales fiom lhe language level aie con-
imed e.g. lhe eaily consolidalion of lhe
impeialive as a mood in Bulgaiian language.
Heie is anolhei example. Te inilial aggies-
sive slialegy, as in lhe conveisalion wilh
lhe sludenl, is once again piesenl.
! , , ,
? -
,
.
Again Bay Ganyo paiiies Jiieeks aslon-
ishmenl wilh lhe pielensions of commu-
nily.
:
.
, !
.
(Konslanlinov :,,o: (:).
Following lhis inlioduclion lo lhe con-
veisalion lhal piecedes lhe aclual aim, A.
Konslanlinov piefeis lo explicale lhe inlen-
lions himself:
,
- :
,
, -
,
.
,
.
(Konslan-
linov :,,o: (i).
Te lwo pailicipanls inlenlions aie cleai
lo each olhei. Bolh of lhem have lheii own
ideas of lhe maxim of polileness. One wilh
an inheienl lo his behavioi polileness, and
lhe olhei wilh lhe pielence of polileness,
which is a componenl foi lhe success of lhe
slialegy. Te backgiound knowledge aboul
lhe communicalive silualion and lhe inlei-
loculoi piesumes lhal polileness mighl be a
componenl foi lhe slialegys success. ,
, ,
; ,
, ?; ,
11 Vlahova.indd 16.10.2002, 23:52 170
CONVERSATI ON STRATEGI ES OF UNDERSTANDI NG AND PS EUDO UNDERSTANDI NG
, .
? (Konslanlinov :,,o: (i). Te use of lhe
convenlional foimulae of polileness is heie
also a kind of insuiance in case of iejec-
lion (which lhe speakei alieady expecls
in lhe oulsel of lhe conveisalion). Tese
foimulae also piovide a possibilily lo make
a new move. , ,
, , ,
(Konslanlinov :,,o: (i).
Lel me iemind you lhal in lhe spheie of
speech acl diieclives, lhe indiiecl speech
acls aie lhe mosl numeious. Labeling a
numbei of ulleiances which aie nol impeia-
lives, as diieclive ulleiances foi exam-
ple inleiiogalives, is a iesull of lhe naluial
desiie lo nd lhe mosl appiopiiale slialegy
foi lhe success of lhe diieclive acl, i.e. nol
only lo achieve one's illoculionaiy aims
lhe heaiei lo idenlify lhe slalemenl as a
diieclive, bul also lo achieve lhe coiiespond-
ing peiloculionaiy eecl, lhal lhe lislenei
will iespond wilh lhe desiied aclion. Te
diveise indiiecl speech acls ieecl diei-
enl slialegies wheie lhe speakei chooses
language expiessions lo make lhe heaiei
believe lhal whal lhe speakei wanls him lo
do is lhe heaiei's own decision, his own will.
Tus in oui example Bay Ganyo accompa-
nies his desiie wilh lhe declaialion I agiee,
as if ieplying lo an oei. In bolh cases lhe
nal passages conlain lhe inleiiogalive A:
in lhe meaning nali, i.e. a piompl foi lhe
iesponse Da, a ieaclion of agieemenl. Te
whole chain of slialegic moves has been
shoilened due lo feai lhal il mighl piove lo
be unsuccessful. Te aclion is va banque
wilh lhe allempl al facing lhe inleiloculoi
wilh an accomplished facl and lo imply
whal he is expecled lo say.
Il seems lo be a combinalion of lhe slial-
egies we have menlioned so fai lhal we
nd in vejk in lhe conveisalion belween
lhe seciel agenl Bielschneidei and lhe inn-
keepei Palivec.
[] Hostinsk Palivec myl tcky a Brea-
mrn snail navzat s nm vn rozhovor.
To mme pkn lto, navazoval Bretschnei-
der svj vn rozhovor.
Sloji lo vechno za hovno, odpovdl
Palivec, ukladaje lacky do skleniku.
Ty nam lo pkn v lom Saiajevu vyvedli,
se slabou nadji ozval se Bielschneidei.
V jakym Saiajevu:, olazal se Palivec, v
lek nuselskej vinain: Tam se peiou kadej
den, lo vdi, Nusle.
V bosenskem Saiajevu, pane hoslinsky.
Zaslelili lam pana aicivevodu Feidinanda.
Co lomu ikale:
J se do takovch vc nepletu, s tm a
mn kadej polb prdel, odpovdl slun
pan Palivec []
(Haek :,,,: :o).
Afei lhe innkeepei explicilly and unam-
biguously has announced his ieluclance
lo be diawn inlo a conveisalion aboul a
dangeious polilical lopic, lhe seciel agenl
makes anolhei allempl.
[] V tom Sarajevu muselo to bt asi
okliv, pane hostinsk.
Na lulo zaludn pimou olazku od po-
vdl pan Palivec neobyejn opalin:
V tuhle dobu bv v Bosn a Hercegovin
stran horko. Kdy jsem tam slouil, tak
museli dvat naemu obrlajtnantovi led na
hlavu []
(Haek :,,,: :i).
As a conclusion we can say lhal all inhei-
enl iequiiemenls foi speech acls may be sal-
ised on lwo levels: diieclly in lhe conlexl of
lhe slalemenl whelhei iesoiling lo expe-
iience, ielying on lhe ielevanl noimalive
convenlions, oi indiieclly in discouises oi
11 Vlahova.indd 16.10.2002, 23:52 171
RADKA VLAHOVA
in lhe afeimalh of lhe consislenl aclions.
Te iequiiemenl foi juslicalion, which
we assume wilh iegulaloiy non-conslalive
speech, acls, ielale diieclly lo lhe pielension
lhal lhe speech aclivily ls in one noima-
live eld and in a piaclical discussion lhe
validily of lhe noim ilself is lesled.
Te speakei and lhe heaiei may incile
each olhei lo iecognizing lhe pielensions
of validily
lhiough lhe pielension of liulh lhe
iequiiemenl foi molivalion
lhiough lhe pielension of coiieclness
lhe iequiiemenl foi juslicalion
lhiough lhe pielension of veiacily
lhe iequiiemenl foi ieliabilily
Tus we ieluin lo lhe lheoielical basis
of lhe ieasoning. In lhe end I would like
lo ieveil also lo lhe image I used in lhe
beginning of lhe lecluie. I hope lhal in ils
window lhe ieeclions of my inlenlions
and youi expeclalions weie successfully
blended inlo an image of undeislanding
and co-opeialion.
:
.
.
.
References
Auslin :,,,: Austin, J. L. How lo do Tings wilh Woids. I I ed. xfoid London New Yoik.
Kempson :,,,: Kempson, R. M. Piessuposilion and lhe delimilalion of semanlics. Cambiidge
(Mass.).
Konslanlinov :,,o: , . . . :. : .
Habeimas :,8(: Habermas, J. Was heissl Univeisalpiagmalik: In: J. Habeimas, Voisludien
und Eigaenzungen zui Teoiie des kommunikaliven handelns. FiankfuillM :,8(, s.
,,,((o
Habeimas :,88: Habermas, J. Handlugen, Spiechakle, spiachlich veimillelle Inleiaklionen und
Lebenswell. In: J. Habeimas, Nachmelaphysisches denken. FiankfuillM :,88, s.
6,:o,
Haek :,,,: Haek, J. Osudy dobrho vojka vejka za svtov vlky. eskoslovensky spisovalel.
Piaha, :,,,, vydani i,.
Vazov :,,6: , . ii . . (.
11 Vlahova.indd 16.10.2002, 23:52 172