Human Resource Management Assignment

Submitted to: Miss Faria Submitted by: Ayesha Kousar Reg. No: 3290 Date: December 6, 2012

Coaching
Definition of Coaching
Coaching is about developing a persons skills and knowledge so that their job performance improves, hopefully leading to the achievement of organizational objectives. It targets high performance and improvement at work, although it may also have an impact on an individuals private life. It usually lasts for a short period and focuses on specific skills and goals. (CIPD 2009) Unlocking a persons potential to maximize their own performance. It is helping them to learn rather than teaching them (Whitmore 2003)

There are many definitions for what coaching is all about. The dictionary definition of coaching is: "A method of directing, instructing and training a person or group of people, with the aim to achieve some goal or develop specific skills. There are many ways to coach, types of coaching and methods to coaching. Direction may include motivational speaking and training may include seminars, workshops, and supervised practice." The majority of coaching is generally delivered within an organization by an immediate supervisor or manager. However, many organizations these days employ professional external coaches to come into their organization to provide this service. Coaches should be willing to listen, observe and support the coachers ability, knowledge and resourcefulness. External coaches are trained to deliver specific individual coaching sessions to meet the individual needs, following the methods of setting clear standards, goals, use of learning, feedback and evaluation.

Example Business coaching

Business coaching is a type of personal or human resource development. It provides positive support, feedback and advice to an individual or group basis to improve their personal effectiveness in the business setting. Business coaching includes executive coaching, corporate coaching and leadership coaching. The International Coach Federation, the International Coaching Council and the Worldwide Association of Business Coaches provide a membership-based association for business coaching professionals. These and other organizations train professionals to offer business coaching to business owners. According to a Market Data Report in 2007, an estimated 40,000 people in the U.S., work as business or life coaches, and the $2.4 billion industry is growing at rate of 18% per year. According to the National Post, business coaching is one of the fastest growing industries in the world. There are almost as many different ways of delivering business coaching as there are business coaches. Some offer personal support and feedback, others combine a coaching approach with practical and structured business planning and bring a disciplined accountability to the relationship. Particularly in the small business market, business coaching is as much about driving profit as it is about developing the person. Coaching is not a practice restricted to external experts or providers. Many organizations expect their senior leaders and middle managers to coach their team members toward higher levels of performance, increased job satisfaction, personal growth, and career development. Business

coaching is not the same as mentoring. Mentoring involves a developmental relationship between a more experienced "mentor" and a less experienced partner, and typically involves sharing of advice. A business coach can act as a mentor given that he or she has adequate expertise and experience. However, mentoring is not a form of business coaching.

Mentoring
Definition of Mentoring
Mentoring is a developmental partnership through which one person shares knowledge, skills, information and perspective to foster the personal and professional growth of someone else. We all have a need for insight that is outside of our normal life and educational experience. The power of mentoring is that it creates a one-of-a-kind opportunity for collaboration, goal achievement and problem-solving. Mentoring is a brain to pick, an ear to listen, and a push in the right direction. John C. Crosby Mentoring has been defined in many different ways but it's basically a system of semi-structured guidance whereby one person shares their knowledge, skills and experience to assist others to progress in their own lives and careers. Mentors need to be readily accessible and prepared to offer help as the need arises - within agreed bounds. Mentors very often have their own mentors, and in turn their mentees might wish to put something back and become mentors themselves - it's a chain for passing on good practice so that the benefits can be widely spread. Mentoring can be a short-term arrangement until the original reason for the partnership is fulfilled (or ceases), or it can last many years. Mentoring is rather more than giving advice, or passing on what your experience was in a particular area or situation. It's about motivating and empowering the other person to identify their own issues and goals, and helping them to find ways of resolving or reaching them - not by doing it for them, or expecting them to do it the way I did it, but by understanding and respecting different ways of working. Mentoring is not counseling or therapy - though the mentor may help the mentee to access more specialized avenues of help if it becomes apparent that this would be the best way forward.

What's in it for you? As mentee

Being able to change/achieve your goals more quickly and effectively than working alone.

Building a network of expertise to draw on can benefit both yourself and others.

As mentor

Mentoring is voluntary but extremely rewarding, and can benefit your own skills development and career progression. You need to be the sort of person who wants others to succeed, and have or can develop the skills needed to support them

Example

AT&T's learning Network provides an "on ramp" for teachers. It provides support to teachers from teachers in its Online Mentoring program called AskLN. AT&T's obvious connection with the net makes this a great resource. Digital Heroes: This online mentoring program serves youth involved in PowerUP [http://www.powerup.org], a nonprofit organization working to help America's underserved young people acquire the skills, experiences and resources they need to succeed in the digital age. The Digital Heroes online mentoring program connects youth in PowerUP with employees of America Online (the primary sponsor of PowerUP) and with celebrity "notables" recruited by People Magazine.

Apprenticeship
Apprenticeship is an agreement between a person (an apprentice) who wants to learn a skill and an employer who needs a skilled worker. Apprenticeship combines on-the-job experience with technical classroom training. For some apprentices, especially in Quebec, the classroom training can be taken upfront through the secondary school system, followed by on-the-job training. After completing both the classroom and the on-the-job training, apprentices can receive journeyperson certification or a certificate of qualification, allowing them to earn a higher wage and work anywhere in Canada. Depending on the trade, it takes about 2 to 5 years as an apprentice to become a certified journeyperson. About 80% of the training is in the workplace; the rest is at a training institution. Over 200 apprenticeship training programs are currently available across Canada. Each province and territory has its own training and certification policies and its own list of designated

apprenticeship programs. The Interprovincial Standards Red Seal Program (Red Seal Program) provides information on apprenticeship in each province and territory. Apprenticeships ranged from craft occupations or trades to those seeking a professional license to practice in a regulated profession. Apprentices (or in early modern usage "prentices") or protgs build their careers from apprenticeships. Most of their training is done while working for an employer who helps the apprentices learn their trade or profession, in exchange for their continuing labor for an agreed period after they have achieved measurable competencies. For more advance apprenticeships, theoretical education was also involved, formally via the workplace and also by attending a local technical college vocational schools or university while still being paid by the employer often over a period of 46 years.

References
http://karenwise.wordpress.com/2010/05/20/what-is-coaching-10-definitions/ http://www.hrinz.org.nz/Site/My_HR_Career/Coaching/What_is_Coaching.aspx http://en.wikipedia.org/wiki/Coaching http://cmcismentorprogram.wordpress.com/mentoring-program-manual/definition-of-mentoring/ http://www.admin.cam.ac.uk/offices/hr/ppd/pdp/mentoring/what/ http://www.tnellen.com/cybereng/mentor/exam.html http://en.wikipedia.org/wiki/Apprenticeship