Chapter 10

QUALITY CIRCLE ACTIVITY

Quality circle is a small group to perform quality control activities voluntarily within the same workplace. The small group carries on continuously as a part of company wide quality control activities for self development and mutual development and for control and improvement within the work place, utilizing quality techniques with all the members participation. Quality circle activity is carried out as company wide quality circle activities in order to 1. 2. 3. Contribute enterprises to the development and improvement of the

Create cheerfully workplace that makes life worth while and where humanity is respected. Display human capabilities limitless potentials. fully and eventually draw out

PROBLEM SOLVING TECHNIQUES USED BY QUALITY CIRCLE ARE AS FOLLOWS. 12 Steps for problem solving 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Identification of Problem through Brain Storming Selection of Problem through Stratification Definition of problem by flow diagram Analysis of Problem ( Data Collection) Preparation of Cause & Effect Diagram Root Cause Analysis Data Analysis on Root Cause ( Pareto Chart) Development of Solution Foreseeing problem Resistance Trial Implementation Regular Implementation Follow up Review

Quality circle movement at CSTPS Established in 1994. Presently 56 quality circles are functioning at CSTPS. Total 155 problems solved various quality circle till 2006. Apart from participation and presentations of quality circle at various national levels forums. Quality circle of CSTPS has gained following special achievements.

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QCFI Nagpur Chapter convention held in Aug 2003 Chaitanya Quality Circle of CHP-B has begged Excellent Awards and Search Quality Circle of Testing II had begged first consolation prize. Quality circle movement has yielded various direct and indirect benefits at CSTPS. About 155 problems has been solved through quality circle. Quality circle has not only help in reduction in maintenance and machine down time but also given work satisfaction to QC members, increased confidence level, improved problem In 17 National convention of Quality circle held at Madurai in Dec 2003 Chaitanya & Search Quality circle were awarded Excellent Presentation and qualified for Internaltion convention of Quality circle to be held at Bangkok ( Thailand) in Dec. 2004. In QCFI Nagpur chapter convention held in Aug 2004 Shradha Quality circle of CHP-A has begged Best of the Best Award for quality circle presentation. In 17 QCFI Nagpur Chapter convention Navchetana , Shradha and Tejasvi Quality circle of I&C-II, CHP-A and CHP-B has begged Excellent Award for quality circle presentation.

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understanding and analysis skill. It also brought name & fame to organisation by the way of prizes, participations and presentations. ------