Home Bundles

Our Customer Terms Home Bundles Section
Part B Current Bundles

Contents
Click on the section that you are interested in.
1 2 About this Part Pricing 2 2 2 3 4
Page 1 of 16
Telstra T-Bundle Connector Plans Telstra Bundle Connector Plans 3 T-Bundle Plans
T-Bundle Connector Starter T-Bundle Connector Freestyler T-Bundle Connector Everyday T-Bundle Connector Edge T-Bundle Connector Pinnacle 4 Telstra Bundle Connector Plans
4 5 7 8 10 12 12 15
Telstra Bundle Connector Basic Telstra Bundle Connector Scout
Part B Current Bundles was last changed on 7 April 2013

1
1.1 1.2
Page 2 of 16
About this Part

This is part of the Home Bundles section of Our Customer Terms. Provisions in other parts of the Home Bundles section apply.
2
2.1
Pricing
Telstra T-Bundle Connector Plans
The following home phone and broadband bundles are available for customers who have a 13digit account number: What you get Charges (GST incl.) Min cost over 24 months (GST incl.) Bundle availability
Bundle name
T-Bundle Connector Starter
- HomeLine plan; and - BigPond Elite ADSL, Cable or Velocity 5GB plan
$80.00 per month plus usage charges Plus $59 activation fee for new BigPond broadband customers
Available until withdrawn by us $1,979.00
T-Bundle Connector Freestyler
T-Bundle Connector Everyday
- HomeLine plan; and - BigPond Elite ADSL, Elite Cable, Elite Velocity, Ultimate Cable or Ultimate Velocity 200GB plan
$100.00 per month plus usage charges Plus $59 activation fee for new BigPond
Part B Current Bundles was last changed on 7 April 2013.

broadband customers T-Bundle Connector Edge - HomeLine plan; and - BigPond BigPond Elite ADSL, Elite Cable, Elite Velocity, Ultimate Cable or Ultimate Velocity 500GB plan $130.00 per month plus usage charges Plus $59 activation fee for new BigPond broadband customers $150.00 per month plus usage charges Plus $59 activation fee for new BigPond broadband customers $3,659.00 $3,179.00
Page 3 of 16
Available until withdrawn by us
T-Bundle Connector Pinnacle
- HomeLine plan; and - BigPond BigPond Elite ADSL, Elite Cable, Elite Velocity, Ultimate Cable or Ultimate Velocity 500GB plan
Telstra Bundle Connector Plans
2.2
The following home phone and broadband bundles are available for customers who have a 13digit account number and are invited by Telstra to take up these plans: What you get Charges (GST incl.) Min cost over 24 months (GST incl.) Bundle availability
Bundle name
Telstra Bundle Connector Basic
Telstra Bundle Connector
- HomeLine plan; and - BigPond Elite
$80.00 per month plus
$1,979.00

Scout ADSL, Cable or Velocity 50GB plan usage charges Plus $59 activation fee for new BigPond broadband customers
Page 4 of 16
T-Bundle Plans
T-Bundle Connector Starter
Available to customers with a 13 digit account number
3.1
T-Bundle Connector Starter includes: (a) (b) a HomeLine plan; and a BigPond Elite ADSL, Cable or Velocity plan with a 5GB monthly usage allowance.
3.2 3.3
Once you reach your usage allowance, the speed of your service will slow to 64kbps until your next billing cycle starts. The charges that apply to your HomeLine plan are: Bundle Charges Standard Charges $49.90
Monthly charge
Included in Bundle monthly charge Included Included
Local calls Calls to 019 numbers (dial-up Internet services and Austpac) Calls to 13 numbers
Included Included
35c per call (except for calls to 13 2000, 13 2200, 13 2203, 13 2999, 13 3933 and 13 7663, which are free) 45c
Call connection fee for timed calls (per call)

STD calls (national calls to fixed line numbers) (per 60 second block) Calls to Telstra and non-Telstra mobiles (per 60 second block) International calls to fixed line and mobile numbers (per 60 second block) 30c Capped at $3 per call 30c 30c 30c
Page 5 of 16
Standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms. 1c
Standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plan and Call Rates of the Basic Telephone Service Section of Our Customer Terms. 1c
Fixed SMS (per message, per recipient) 3.4 3.5 3.6 3.7
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). If you make only a small number of local calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents per call. You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle is no longer available to new customers and you move to a bundle that is available to new customers. If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and standard charges will apply to your HomeLine service. If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
T-Bundle Connector Freestyler
3.8
3.9
3.10
T-Bundle Connector Freestyler includes: (a) (b) a HomeLine plan; and a BigPond Elite ADSL, Cable or Velocity plan with a 200GB monthly usage allowance.
3.11
Once you reach your usage allowance, the speed of your service will slow to 256kbps until your next billing cycle starts.

3.12 The charges that apply to your HomeLine plan are: Bundle Charges Monthly charge Local calls (per call) Calls to 019 numbers (dial-up Internet services and Austpac) (per call) Calls to 13 numbers Included in Bundle monthly charge 50c 30c
Page 6 of 16
Call connection fee for timed calls (per call) STD calls (national calls to fixed line numbers) (per 60 second block) Calls to Telstra and non-Telstra mobiles (per 60 second block) International calls to fixed line and mobile numbers (per 60 second block) Fixed SMS (per message, per recipient) 3.13 3.14 3.15
50c
50c
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). Your Bundle monthly charge includes $14.95 line rental for your HomeLine service. As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). This benefit will be removed once your Bundle ends or is cancelled. You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle is no longer available to new customers and you move to a bundle that is available to new customers. If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and your HomeLine service will be moved to HomeLine Budget. The charges that will
3.16
3.17

Page 7 of 16
apply are set out in Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms. 3.18 If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
T-Bundle Connector Everyday
3.19
T-Bundle Connector Everyday includes: (a) (b) a HomeLine plan; and a BigPond Elite ADSL, Cable or Velocity, or Ultimate Cable or Velocity, plan with a 200GB monthly usage allowance.
3.20 3.21
Monthly charge
Included Included
Call connection fee for timed calls (per call) STD calls (national calls to fixed line numbers) (per 60 second block) Calls to Telstra mobiles (per 60 second block) Calls to non-Telstra mobiles (per 60 second block) International calls to fixed line and mobile numbers (per 60
30c Capped at $3 per call Included
30c
30c
30c
30c
International Value Pack rates set out in clause 3.6 of Part B HomeLine Plans and Call Rates
Standard per minute international direct dial rates set out in clause 14 Part B

second block) of the Basic Telephone Service Section of Our Customer Terms for international calls from your HomeLine service to fixed line and mobile numbers in selected countries. Calls to all other international destinations are charged at the standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms. 1c
Page 8 of 16
HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms.
1c
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). If you make only a small number of local calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents per call. If you have T-Bundle Connector Everyday and take up Foxtelon T-Box on a Single Bill, you will receive a $10 monthly discount on the Foxtel on T-Box Get Started package. This benefit will be removed once your Bundle ends or is cancelled. You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle is no longer available to new customers and you move to a bundle that is available to new customers. If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and standard charges will apply to your HomeLine service. If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
T-Bundle Connector Edge
3.26
3.27
3.28
3.29
T-Bundle Connector Edge includes: (a) a HomeLine plan; and

(b) 3.30 3.31
Page 9 of 16
a BigPond Elite ADSL, Cable or Velocity, or Ultimate Cable or Velocity, plan with a 500GB monthly usage allowance.
Monthly charge
Included Included
Call connection fee for timed calls (per call) STD calls (national calls to fixed line numbers) Calls to Telstra mobiles Calls to non-Telstra mobiles (per 60 second block)
Included
Included
Included 10c. Your Bundle includes $5 monthly credit for calls to nonTelstra mobiles (unused credit expires each month) International Value Pack rates set out in clause 3.6 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms for international calls from your HomeLine service to fixed line and mobile numbers in selected countries. Calls to all other international destinations are charged at the standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plans and Call Rates of the Basic Telephone
Included 10c
International calls to fixed line and mobile numbers (per 60 second block)
International Value Pack rates set out in clause 3.6 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms for international calls from your HomeLine service to fixed line and mobile numbers in selected countries. Calls to all other international destinations are charged at the standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plans and Call Rates of the Basic Telephone

Service Section of Our Customer Terms. Fixed SMS (per message, per recipient) 3.32 3.33 3.34 3.35 1c
Page 10 of 16
Service Section of Our Customer Terms 1c
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). If you make only a small number of local calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents per call. If you have T-Bundle Connector Edge and take up Foxtel on T-Box on a Single Bill, you will receive a $10 monthly discount on the Foxtel on T-Box Get Started package. This benefit will be removed once your Bundle ends or is cancelled. You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle is no longer available to new customers and you move to a bundle that is available to new customers. If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and standard charges will apply to your HomeLine service. If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
T-Bundle Connector Pinnacle
3.36
3.37
3.38
3.39
T-Bundle Connector Pinnacle includes: (a) (b) a HomeLine plan; and a BigPond Elite ADSL, Cable or Velocity, or Ultimate Cable or Velocity, plan with a 500GB monthly usage allowance.
3.40 3.41
Monthly charge
Included in Bundle monthly charge

Local calls Calls to 019 numbers (dial-up Internet services and Austpac) Calls to 13 numbers Included Included Included Included
Page 11 of 16
Call connection fee for timed calls (per call) STD calls (national calls to fixed line numbers) Calls to Telstra mobiles Calls to non-Telstra mobiles (per 60 second block) International calls to fixed line and mobile numbers (per 60 second block)
Included
Included
Included Included
Included Included
International Value Pack rates set out in clause 3.6 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms for international calls from your HomeLine service to fixed line and mobile numbers in selected countries. Calls to all other international destinations are charged at the standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms. 1c
International Value Pack rates set out in clause 3.6 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Termsfor international calls from your HomeLine service to fixed line and mobile numbers in selected countries. Calls to all other international destinations are charged at the standard per minute international direct dial rates set out in clause 14 of Part B HomeLine Plans and Call Rates of the Basic Telephone Service Section of Our Customer Terms. 1c
Fixed SMS (per message, per recipient) 3.42 3.43 3.44
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). If you make only a small number of local calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents per call.

3.45
Page 12 of 16
If you have T-Bundle Connector Pinnacle and take up Foxtel on T-Box on a Single Bill, you will receive a $10 monthly discount on the Foxtel on T-Box Get Started package. This benefit will be removed once your Bundle ends or is cancelled. As part of this Bundle, you can: (a) (b) take up one Helpdesk (over the phone) Telstra Plus Premium Support service up to the value of $99 for no additional charge; or take up one In-home (on-site) Telstra Plus Premium Support service up to the value of $179 for $89.50
3.46
within 30 days of taking up this Bundle. The Telstra Plus Premium Support Section of Our Customer Terms applies to this service. Limit of one benefit per account applies. Any additional services or products will be charged at standard rates. 3.47 You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle is no longer available to new customers and you move to a bundle that is available to new customers. If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and standard charges will apply to your HomeLine service. If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
3.48
3.49
Telstra Bundle Connector Plans
Available to customers with a 13 digit account number who are invited by Telstra to take up these plans Telstra Bundle Connector Basic
4.1
Telstra Bundle Connector Basic includes: (a) (b) a HomeLine plan; and a BigPond Elite ADSL, Cable or Velocity plan with a 5GB monthly usage allowance.
4.2 4.3
Monthly charge
Included in Bundle monthly charge

Local calls Calls to 019 numbers (dial-up Internet services and Austpac) Calls to 13 numbers Included Included Included Included
Page 13 of 16
Call connection fee for timed calls (per call) STD calls (national calls to fixed line numbers) (per 60 second block) Calls to Telstra and non-Telstra mobiles (per 60 second block) International calls to fixed line and mobile numbers (per 60 second block)
30c Capped at $3 per call 30c
30c
30c
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). If you make only a small number of local calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents per call. You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle or T-Bundles are no longer available to new customers and you move to a bundle that is available to new customers.
4.8
This Bundle is only available to customers invited by Telstra and is not generally available. If you move to one of our generally available plans, you will not be able to move back to this Bundle.
To be eligible for this Bundle, you must be a home customer who holds an eligible pensioner concession card that is valid and was issued for a full year.
4.9

Here is a full list of eligible pensioner concession cards:
Page 14 of 16
A pensioner concession card issued by the Australian Department of Veterans Affairs. A Centrelink pensioner concession card and being any one of the following payment types: Age Pension, card code AGE, AGE BLIND Carer Payment recipient, card code CAR Disability support pension, card code DSP, DSP BLIND Mature age allowance, card code MAA Mature age partner allowance, card code MPA Newstart allowance, (with either a partial capacity to work between 15-29 hours per week or who are a single principal carer) card code NSA Newstart mature age allowance, card code NMA Parenting Payment (Partnered), card code PPP Parenting Payment (Single), card code PPS (PCC version only, not HCC) Partner Allowance, card code PTA Sickness Allowance, card code SAL Special Benefit (over 60), card code SPL Widow Allowance, card code WDA Widow B Pension, card code WID Wife Pension, card code WFA, WFD, WFW Youth Allowance (with either a partial capacity to work between 15-29 hours per week or who are a single principal carer), card code YAL
4.10
To apply for this Bundle, you have to give us:
(a) (b)
4.11
your name, date of birth and postcode; and your customer reference number for Centrelink or the Department of Veterans Affairs.
By applying, you consent to us disclosing those details to Centrelink from time to time to determine whether you have a valid pensioner concession card. If you revoke this consent, you are not eligible to receive this Bundle. You must tell us if your circumstances change. You may no longer be eligible for this Bundle. If you stop being eligible for this bundle, we may charge you the standard charges for your HomeLine plan and BigPond broadband service for the remainder of your 24 month term. If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and standard charges will apply to your HomeLine service. If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
4.12 4.13 4.14
4.15

Telstra Bundle Connector Scout
Page 15 of 16
4.16
Telstra Bundle Connector Scout includes: (a) (b) a HomeLine plan; and a BigPond Elite ADSL, Cable or Velocity plan with a 50GB monthly usage allowance.
4.17 4.18
Monthly charge
Included Included
Call connection fee for timed calls (per call) STD calls (national calls to fixed line numbers) (per 60 second block) Calls to Telstra and non-Telstra mobiles (per 60 second block) International calls to fixed line and mobile numbers (per 60 second block)
30c Capped at $3 per call 30c
30c
30c
Fixed SMS (per message, per recipient)

4.19 4.20 4.21 4.22
Page 16 of 16
We charge you the call connection fee plus the timed rate for timed calls (including for international calls). As part of this Bundle you will also receive MessageBank and Calling Number Display on your HomeLine service at no additional cost (if your phone and HomeLine service are compatible). If you make only a small number of local calls in a particular period, the effective average price which you pay for a local call may exceed 22 cents per call. You may move to another home phone and broadband Bundle once per month. You will need to restart your 24 month term if you move to a Bundle which includes a Foxtel from Telstra service or if your existing Bundle or T-Bundles are no longer available to new customers and you move to a bundle that is available to new customers.
4.23
This Bundle is only available to customers invited by Telstra and is not generally available. If you move to one of our generally available plans, you will not be able to move back to this Bundle.
If you cancel the BigPond broadband service in your Bundle we may charge you an early termination charge of no more than $360 pro-rated for the months remaining on your minimum term and standard charges will apply to your HomeLine service. If you cancel your HomeLine plan, standard charges will apply to your BigPond broadband service for the remainder of your 24 month term.
4.24
4.25

Home Bundles

Загружено:

Сведения о документе

Оригинальное название

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

Home Bundles

Загружено:

Авторское право:

Доступные форматы

Our Customer Terms Home Bundles Section

Part B Current Bundles

Telstra Bundle Connector Basic Telstra Bundle Connector Scout

Part B Current Bundles was last changed on 7 April 2013

Our Customer Terms Home Bundles Section

About this Part

T-Bundle Connector Starter

Available until withdrawn by us $1,979.00

T-Bundle Connector Freestyler

Available until withdrawn by us $2,219.00

T-Bundle Connector Everyday

Available until withdrawn by us $2,459.00

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Available until withdrawn by us

T-Bundle Connector Pinnacle

Available until withdrawn by us

Telstra Bundle Connector Plans

Telstra Bundle Connector Basic

Available until withdrawn by us $1,379.00

Telstra Bundle Connector

- HomeLine plan; and - BigPond Elite

$80.00 per month plus

Available until withdrawn by us

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Available to customers with a 13 digit account number

Included in Bundle monthly charge Included Included

Call connection fee for timed calls (per call)

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Included in Bundle monthly charge Included Included

30c Capped at $3 per call Included

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

T-Bundle Connector Edge includes: (a) a HomeLine plan; and

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Included in Bundle monthly charge Included Included

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Service Section of Our Customer Terms 1c

Included in Bundle monthly charge

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Fixed SMS (per message, per recipient) 3.42 3.43 3.44

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

Telstra Bundle Connector Plans

Included in Bundle monthly charge

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

30c Capped at $3 per call 30c

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section

To apply for this Bundle, you have to give us:

4.12 4.13 4.14

Part B Current Bundles was last changed on 7 April 2013.

Our Customer Terms Home Bundles Section