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FRESH GRADS? NO WORK EXP? Apply as Customer Service Agent in Makati! - Startek International Limited
Responsibilities
Answers telephone and provides information/assistance to customers. Checks mail, fax and email to provide customer assistance. Operates computer/on-line guidelines for the purpose of responding to customer inquiries.. Communicates with customer on the phone or via written correspondence to resolve concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller. Follows escalation procedures as needed. Completes, processes and maintains applicable paperwork and records.

Philippines - National Capital Reg - Makati City PHP -

Fresh Grad / Less than 1 Year

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Company Snapshot
More Than 2 Weeks Average Response Time

Requirements
At least 18 years old Must at least be a High School Graduate With or without call center experience With good to excellent communication skills Required language: English Willing to work in Makati 50 Full-Time positions available SSS and NBI Clearance are required before the job offer

Industry: Website: Telephone No.: Facebook Fan Page: Co. Size:

Call Center / IT-Enabled Services / BPO http://www.startek.com/philippines -careers 811-7827 http://www.facebook.com/StarTekP H More than 5000 Employees Regular hours, Mondays-Fridays

4 ways to apply! 1. Visit our MAKATI RECRUITMENT HUB: MONDAY TO FRIDAY from 9AM to 4PM Don't forget to bring your updated resume SM CyberOne Building, #69 Jupiter St. Gil Puyat Ave, Makati City across Metrobank Plaza Send your applications through Jobstreet

Working Hours:

Dress Code: Business (e.g. Shirts) Benefits: Medical, Miscellaneous allowance, Dental, Sports (e.g. Gym), Parking, Vision English

2.

3. Send your resumes at nicole.alfaro1@startek.com SUBJECT: JOBSTREET_APPLY_CSR 4. Send SMS: STARTEK_CAREERS<space>JOBSTREET_APPLY_CSR<space>COMPLETE NAME; then send 2327 (Globe users) and to 0917-8902327 (Non-Globe users)

Spoken Language:

Location Map
Expect a call from our recruiters within 24-48 hours upon submission of your application!

Company Overview

A company dedicated to serving our clients and their customers. StarTek is a business process outsourcing (BPO) company dedicated to service. For over 20 years, we have been committed to serving the needs of our clients and their customers. StarTek is consistently ranked #1 by our clients, but just as importantly, ranked #1 by our clients customers. We are a catalyst enabling our clients to earn the JD Power and other coveted industry quality awards. We help our clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. We enable our clients to better acquire, on board, serve, grow, and retain customer relationships with both business customers and consumers. StarTek offers a variety of customer management solutions that provide front- to back-office capabilities utilizing the StarTek Choice delivery platform. StarTek Choice includes onshore, near shore, offshore, and StarTek@Home outsourcing alternatives. Our solution configuration is aligned with our clients unique requirements. The StarTek difference is in our quality, execution, and results, which are made possible by StarTeks best-in-class expertise in the wireless, landline, cable/satellite, technology, and retail industries. We are flexible in designing solutions around our clients strategic goals, and we provide experienced management teams that bring together a well-trained, highly productive workforce, equipped with the right tools and technology. StarTek manages your customer relationships to increase customer loyalty and profitability. Loyal customers purchase more frequently, provide higher revenues per purchase, acquire multiple products or services, refer your company to others, and continue to purchase from your company over long periods of time. StarTek solutions derive more benefits from customer interactions by delivering increased customer satisfaction and revenue, which in turn leads to reduced churn and a higher return on your customer investment.

View Larger Map / Directions Buendia, Makati City, Philippines

Why Join Us?


Be a BRAND WARRIOR! Experience career growth Work with a fun environment Competitive salary and benefits package HMO coverage and medical benefits Paid vacation and sick leaves Discounts at our partner establishments

Apply Now

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Report This Ad? | Advertised: 30-Sep-13 | Closing Date: 29-Nov-13


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