3519 Front Street Mount Celebres, CA 65286 October 5, 2004 Ms.

Betty Johnson Accounts Payable The Cooking Store 765 Berliner Plaza Industrial Point, CA 68534 Dear Ms. Johnson: It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the past three months. In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice. I hope that everything is going well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any questions, feel free to contact me at (555) 555-5555. Sincerely, Signature Bob Powers Accounts Receivable

Job Application Letter September 13, 2008

AEGIS INTEGRATED STRUCTURE CORP. Cmpd. #6 Veterans Road, VFP Industrial Area, Veterans Center, Taguig City

Dear Sir or Madam, I wish to apply for the position, as a project engineer base on the qualification you published on web site trabaho.com. I finished my Bachelor of Science in Civil Engineering at University of the Philippines. Currently, I am enrolled in Master of Engineering major in Civil Engineering, wherein I have earned 33 units at Technological University of the Philippines. At present, I am working as a Full Time College Faculty in the Far Eastern University. I am proficient in using MS Office such as Word, Excel and PowerPoint and Computer Aided Design (AutoCAd) I wish I would be able to impart my skills and to gain additional knowledge for professional growth in your company. Im very willing to come in your good office upon receipt of your response to know more details about the condition and policies. Respectfully yours, signature Jose Vergara

Complaint Letter

65 Market Street Val Haven, CT 95135

June 30, 2004

Customer Service Cool Sports, LLC 8423 Green Terrace Road Asterville, WA 65435

Dear Sir or Madam: I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156. To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats. Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555. Sincerely, Signature Ken Thomas

PT WIJAYA UTAMA Jalan Jendral Sudirman Kav. 12 Jakarta Selatan Telp. (021) 777124 Fax. (021) 7771235 E-mail : wijayautama@yahoo.com

Nomor: 112/P/I/12

January, 27th 2012

TOKO INDAH FURNITURE Jl. Raya Mahakam No 55 Jakarta Selatan

Subject : Order letter Dear Sir, We are pleasure received your letter. Recent time our company needs office property include for our new rooms. We would order some furnitures, such us : Things Merk / Type Sum Sofa & Table Desks & Chairs Chairs Desks Italy Style Chotose Futura L 1 set 5 set 50 folding 2 set

We would payed 60% after the order arrived and 40% we payed in a month same as your said in order letter yesterday. We would waited for two weeks of delivery things. We thank you for your kind attention.

Yours sincerely, PT WIJAYA UTAMA

Rudi Wijaya Manager of Marketting

INTERNATIONAL GARMENT CORPORATION OF INDONESIA Jln. Panglima Polem Raya No.21 SURABAYA. 10012

Ref: GM/LG/14F Mr. Walter D. Spencer Purchase Manager Bandung Continental Hotel 14 Jln. Papandayan Bandung 20001 Jawa Barat

4th April, 2013

Dear Sirs, We have pleasure in sending you a copy of our catalogue, price-list and terms of payment. We would particularly like to draw your attention to the new towel which is specially designed for hotel guest on page 2 of the catalogue we enclose. We are able to offer a special discount of a 15% on all orders above Rp. 15,000,000.00. We hope you will be pleased with the catalogue we send you and look forward to receiving your first order.

Yours Sincerely,

Henny Sianturi Marketing Manager Encl. 3