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HOQ
HOQ: Example
Applying QFD
The principal phases necessary for the construction of the House of Quality are:
1. 2. 3. 4. 5. 6. Identifying customer requirements Identifying product and engineering design requirements Drawing up a relationship matrix Deploying expected quality (competitive benchmarking) Technical importance ranking Analyzing the correlations between various characteristics
Applying QFD
The raw data obtained from customers are called the voice of the customer ( VoC ) and represents the requirements of customers/users The QFD specialists rewrite the VoC into reworded data that become the technical specifications, to give the users greater satisfaction
Applying QFD
The ranking order of the requirements is also identified: a cluster is prepared according to teams members opinions An example of clustering requirements is given for a Portable Instrument for a Remote Control of a Model Aircraft
2) Concurrent Engineering ( CE )
Is a systematic approach to the integrated design of products and their processes including manufacture and support OR The application of tools, techniques, methodologies, and behavioural initiatives used to minimise product development timescales by maximising the degree of overlap of design activities
The target of CE is to improve the design phase of a product , considering : the costs of production aesthetics Produce-ability, assemble-ability, maintainability and recyclability
Main Concept
The basic premise for concurrent engineering revolves around two concepts: 1. The first is the idea that all elements of a products lifecycle, from functionality, produce-ability, assembly, testability, maintenance issues, environmental impact and finally disposal and recycling, should be taken into careful consideration in the early design phases. 2. The second concept is that the preceding design activities should all be occurring at the same time, or concurrently. The overall goal being that the concurrent nature of these processes significantly increases productivity and product quality, aspects that are obviously important in today's fast-paced market
Main Concept...continued
Concurrent activities
Concurrent Activities
CE is not new!!
CE Activities ...continued..
DFM: design for manufacturing allows designers to be
able to access information that will help them improve design. They will be able to call-up computer programs that can analyze the current state, point out where the design is too complicated, and indicate possible areas of improvement.
DFA: Design for assembly aim to reduce the cost and time of
assembly by simplifying the assembly through means such as reducing number of part by combining them.
CE Design Facility
Benefits of CE
Advantages:
1.
2. 3.
A significant part of this new method is that the individual engineer is given much more say in the overall design process . Giving the designer ownership plays a large role in the productivity of the employee and quality of the product that is being produced. The ability to produce quickly and cheaply at the desired level of quality.
Issues such as the implementation of early design reviews, enabling communication between engineers, software compatibility and opening the design process up to allow for concurrency creates problems of its own. There must be a strong basis for teamwork since the overall success of the method relies on the ability of engineers to effectively work together. Often this can be a difficult obstacle. software is playing a huge role in the engineering design process. the ability to quickly and easily modify digital models to predict future design problems is hugely important no matter what design process you are using.
Difficulties in CE systems:
Histograms
Pareto Charts
Fishbone Diagrams
Relations Diagram
To understand the relationships between various factors, issues, events, etc. so as to understand their importance in the overall organizational view.
Scatter Diagram
To discover cause and effect relationships, as well as bonds and correlations, between two variables To illustrate and validate hunches To chart the positive and negative direction of relationships