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Content
Theory X and Y
Theory Z
Theory Motivation
Departmentalization by types
Leadership style
Decision making steps
Effective time of management
Management skills
Theory X and Y
Theory X The employees dislikes job and responsibility and will avoid if
possible
Theory Y The employees willing to work and prefer more responsibility
Implication
The supervisor should delegate the responsibility which will satisfy and
motivate
Cannot delegate the job responsibility
Theory Z
-The employees who are satisfaction with their job are more
motivation
- manager can motivate their employee by ensure job
satisfaction.
Departmentalization by types
-Autocratic manager
.Retain full authority for decision making
.Allow employees to have a little or no input but discourage
them from being creative
-Free-rein or laissez fair manager
.Delegate much authority to employees
.Communicate goals to employees, but allow them to choose
how to complete objectives
-Participate or democratic
.Accept all employees to have input, but usually use their
own authority to make decision
.Engage in frequently communication with employees.
Decision making steps
-Conceptual skill
Understanding the relationship among various task of firm
-Technical skill
The skill used to perform specific day to day task
-Decision making skill
The skill for using existing information to determine the firm's
resource should be allocated
-Interpersonal skill
The skills necessary to communicate with customers and
employees
Five competitive forces
-Forecasting
The part of organizational planning that involves creating
predictions of outcomes based on information
gathered by environmental scanning.
-By analyzing and copying these practices, firms can improve their
performance.
The Bench marking process