From Data Migration to Enterprise Performance Mgmt.

PRESENTED BY:

Krish Datta
CEO BackOffice Associates (APJ & ME)

&

Puneet Gupta
Managing Partner CPM Consulting
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Why is Data an Important Asset

BIG DATA
is making things even more complex

THE DNA OF YOUR BUSINESS IS IN YOUR DATA

Master Data

Strategic Data

Transactional Data

System Configuration

What is the real situation today?

2009: The $814B US stimulus package paid 89,000 dead or incarcerated people
Enterprises have 64 TB of data, but use only 1/8th of it for analysis and decision making

Businesses are losing $8.4M on average per year due to poor data quality1

Data Warehousing Institute estimates cost of bad data is $600B annually

1. Gartner CIO Survey across multiple industries (Get Reference).

LACK OF AN INFORMATION GOVERNANCE STRATEGY IS COSTLY

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How we can help

DATA
VAR Partner OEM Partner

BackOffice Associates is a worldwide leader in Data Migration and Information Governance solutions, with a concentration on SAP data quality since 1996.

We have delivered over 500 successful data migrations worldwide.

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The Four Data Governance Models

Proactive

High

Active Data Governance

TQM, Six Sigma

Data Quality Level

Passive Data Governance

Business-Ready

Center of Excellence

Centralized

Classic Data Governance (none)

Reactive

No Control
Low
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BackOffice & CPM Consulting Overview

SAP ERP

Input
Image Above: Copyright SAP

Output

Business Data Management

Performance Management
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How we can help for Enterprise Information Management

Data Stewardship Platform

How we can help for Enterprise Information Management

Monitoring/ Metric Reporting Central Master Data Processes
Data Collection SAP Portal/NWBC ERP

Client Systems

SAP Information Management Suite

Data Services Information Steward

Data Stewardship Platform

SRM CRM

SAP Master Data Governance

User Interfaces, Roles, Work Centers

SCM Workflows Built on SAP infrastructure Financials Material to leverage Staging On Premise current Investments Customer/Supplier Custom Objects Apps Validation
Change Request, Search & Data Quality Adapters, Analytics, Replication, Key / Value Mapping

Content Preprocessor
SQL Data Quality Rules

Cloud Systems

3rd Party
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How we do it!

OUR UNIQUE VALUE

EXPERTISE
Global Network of consultants with over 17 years of data experience All we do is DATA!

METHODOLOGY
The agility to transition from reactive to proactive with a methodology designed for data and analytics

TECHNOLOGY
Powerful web application platform with 10,000+ callable content library elements
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METHODOLOGY
KNOWLEDGE & UNDERSTANDING

LOAD EARLY, LOAD OFTEN

Applying Methodology to Migration

ERP KNOWLEDGE REQUIRED FOR PRODUCTION LOADS
Fifth Load Fourth Load Third Load Second Load

Boring Go-Live

Go Live

Identify Issues Early Improve Understanding

of SAP

Establish Strong

First BackOffice Data Load

First Data Load

Traditional

User Confidence

ERP KNOWLEDGE REQUIRED FOR FIRST LOAD

Practice Makes Perfect Better Management

of Change

Lower Overall Risk

PROJECT TIMELINE
Functional/Technical Specs Developed Custom Programs Developed
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Data Migration without Specifications. Functional Specs for Conversion Defined in Process.

Some of our Global Customers

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Success Story : Large Utility Company in US

Business challenge
Operates in more than 30 states through fairly independent operations, which are subject to local state regulations as well as federal regulations. Only 10% of their data could be shared across their legacy systems.

Client recognized early that they were dealing with very disparate systems and limited common data standards

Founded in 1886 the company has been serving customers and communities for 125 years, and is parent to nineteen state subsidiaries, covering 15 million people in more than 30 states, as well as parts of Canada

Solution
Extracting, Transforming & Supplying load ready data from all relevant data sources including 16 E-CIS instances, 2 JDE instances, CMMS, GIS, and many Non-structured sources (MS Access, Excel, paper)

To Target System Landscape Covering : SAP IS Utilities SAP CRM SAP SRM SAP NetWeaver BI
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BackOffice & CPM Consulting Overview

SAP ERP

Input
Image Above: Copyright SAP

Output

Business Data Management

Performance Management
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Sales & Operations Planning Problem

Planning objectives, data and measurement vary by department

Marketing
New Products, Promotions, Events
Event Horizons Campaign, Product Units & Value Fcst, Actuals, Budget

Sales
Sales Forecasting
Weekly for next 3 months Customer level Units & Value Quota, Forecast, Performance

Demand Planning
Consensus Demand Planning
Weekly, Monthly next 12 months Product, customer, category Units Fcst Accuracy, History, Trends

Operations, Supply Planning Materials, Production, Inventory Mgmt

Daily, weekly Location, resource, material Units, capacity Utilization, Coverage, Turns, Lead-times

Finance
Planning, Budgeting
Monthly, Quarters Geo, Division, Cost Center Value Revenue, Working Capital, Velocity

Different Views

Different Time Horizons

Different Levels of Aggregation

Different Conversions
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Reforecast Typical Timelines

Less than a day A day A week A month Longer than a month 0%

4% 17% 53% 21% 4% 20% 40% 60%

Percentage of respondents Note: Percentages may not total 100%, due to rounding.
Source: CFO Research Services, 2009

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Business Planning Evolution Last 4 decades

World of Integrated Planning

World of Predictive Analytics

Optimize predictions

World of Transactions
Manual World
Excel Based Manual Planning Optimize Transactions One dimensional account based budget systems

Optimize performance Integrated Financial Planning to support Business decisions (With SOP)

Predictive applications and engines

Before 1990

1990-2005

2006 - 2015

2016 & Beyond

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Traditional Financial Model for an enterprise

Excel Approach
All detail budget / plan inputs are in separate excel sheets Excel linkages maintained to consolidate data from various divisions & departments Aggregation of data done via excel formulas Prone to erros and inconsistencies in data between different excel sheets Sales Plan Mk COGS

Manual World
Materials
Finance Excel

Fixed costs

Assets Inventory HR

Var costs

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Traditional Financial Model for an enterprise

Account based Budget Approach
Single Dimension $ value budgeting by accounts Inability to do simulations of budget/ reforecast based on changing business scenarios Inability to trace back the origin of the $$ values to the detailed operational parameters Mk Materials Sales Plan

$$
COGS Value Fixed costs

$$

$$

World of Transactions

$$

Budget system
$$
Balance sheet

ERP

$$

Budget /Actual Reports

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How do you coordinate and Integrated Plan

Planning a product PNL, that you service or manufacture??

56 + Transactions
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How many people must participate?

Strategic Planning

Marketing

Plants

Warehouse

Sales

Forecast

Finance

Quality

Regulatory

Human Resources

Review

.11+ User Teams

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Who or what manages this process?

This is why you need the system to automate the integrated fin plan

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Integrated Planning Process

Reports-Business Planning (BPC) Business Intelligence (BI) Dashboards - BO

Integrated Planning

Monitor & Evaluate Performance

Financial Planning OPEX

Financial Accounting (FI) Controlling (CO) Treasury (TR) Business Planning (BPC) Business Intelligence (BI)

Sales & Operations Planning

Technology

People

Process
Manpower/ Personnel Cost Planning

Advanced planner & Optimizer (APC) ERP Logistics (MM/SD/PP) Product Costing Material Ledger Smelter Analytics Business Planning (BPC) Business Intelligence (BI) Asset Accounting (AA) Investment Management (AA) Project Systems (PS) Business Planning (BPC) Business Intelligence (BI)

Human Capital Mgmt. (HCM) Business Planning (BPC) Business Intelligence (BI)

CAPEX

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Experience Matters
100+ man years experience
on specialist EPM Areas

Live Referenceable Stories

on SAP EPM Implementations

100+ EPM projects

delivered successfully to clients across APJ and MENA

Pioneers on Integrated Business Planning

on SAP EPM Technologies

Best SAP EPM Partner

2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012
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Thank You
Contact:

+65 6361 0360 infoasia@boaweb.com www.boaweb.com

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