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Management
Redco textile mills
All praise to Almighty Allah, the most gracious, the most beneficent and
the most merciful, which enabled us to complete this project
We feel great pleasure confidence in expressing our since gratitude to our teacher
Sir M. Awais Ejaz khan for his guidance, personal support, and friendly attitude
for finalizing this project.
We would like to express our sincere thanks and appreciations to our colleague
and members of Redco textiles who helped us a lot for finalizing the project.
Thanks are especially due to our parents, brothers, sisters and friends for their
unlimited patience, cordial prayers and kind support, that gave us confidence in
our self to complete this work.
Table of contents:
1.2 Objectives:
The objectives of the Redco textile mill are as below
• To become a reputed textile mill.
• To become a fully integrated textile group
• To be capable of budding profitable associations with the world’s leading brand.
• To become a market leader in it’s field.
• To emphases on producing innovative and high quality products.
• To powerful committed workforce.
• To hire MBAs from leading local & International universities.
• To achieve the multiple tasks and listen customers carefully fulfill their needs.
All these are taken into consideration to achieve best results to the satisfaction of our
valued clients.
Redco Textiles Ltd is a public limited company listed on the Karachi, Lahore and
Islamabad Stock exchanges. Redcos Textile operations include Spinning, Weaving and
Power Generation. Redco Spinning Mills has a capacity of 25000 spindles capable of
producing 11,000 bags per month of cotton yarn, Slub Yarn and Lycra yarn. Redcos
textile ‘s weaving mill has a capacity of 100 air jet looms capable of producing 1,000,000
meters per month of cotton fabric, Lycra Stretch fabric, Slub Fabric and home textiles
Fabric of up to 108 width. Redco has its own power generation plant worth US$
1,000,000 which was installed in 2007 using state of the art GE-Jenbacher (European) 1
Megawatt gas Engines x 4 Nos. Redco Textiles Limited has an annual turnover of Rs. 1.6
billion on average and employs of 1100 talented and hardworking Pakistanis from all
over the country. The management team consists of Textile Engineers, Electrical
Engineers and MBAs from leading local & International universities.
4.1 Suppliers:
Redco textile mill take the some quantity of yarn from the Nishat mills in case of
lack of raw material. On the other hand it also takes the yarn from the National group of
companies. And the majority of the yarn has been manufactured by the Redco textile
mill. Other suppliers include.
• Arshad texiles
• Master textiles
• Tanveer spinning Shekupura
• Model textile Lahore
• Silver line Bahawal pur
• Fazal textile Muzafarghar
And some of its supplier’s quality certification is as follow
1. Arshad textiles
Arshad Textile Company believes in teamwork to build bridges with all our
customers.( www.arshadtextile.com)
2. Master textiles
(www.master.com.pk)
Of these factors, the product experience is the most fundamental. Is the product or
service excellent? Does it meet or exceed customer needs. These entire things have been
considered by the Redco textiles to meet the customer need and requirement. So
that’s why in Redco textile the customers has been given the king position and material is
manufactured by considering the customers perception and the quality standers.
6.1 Communication:
Communication is key to a strong business relationship and this can be the relationship
between business and customer and equally important for the internal relationships
among different employees within the company.
The communication is not so good in the Redco textile. At some places the
communication and feedback is improved but ignored at some places. Basically it was
the downward communication in the Redco textile which is not an appropriate kind of
the communication. And employees have a lot of idea and they are not allowed to share
them with the middle or top management. Some employees have been worked for a very
long time and they know a lot about the improvements but they are not supposed to share
that idea with management. So it is a drawback there.
6.2 Feedback:
The feedback system is adopted somehow but in the Redco textile there is not a changing
trend of the demand because here the coloring and designing etc is not performed but
about quality the feedback from the customer has been taken from time to time but not on
the regular basis because the Redco group is quality oriented and on the other hand in
website comments and feedback is also not gathered from existing customers and other
potential customers.
6.3 Employee involvement and satisfaction:
The employee satisfaction in any organization depends on no. of variables like wage rate,
work place environment, work life balance compensation for hazardous duty etc. In the
Redco textiles the overall satisfaction of blue collar employees is low because the wages
paid to them are barely enough to cover the basic needs and the work place environment
is hazardous there is no strict policy regarding safety measures for employees like
breathing mask ear muff etc. is enforced. The wages do not increased with the passage of
time. The white collar employees are satisfied up to some extent. The employee
involvement is minimal in the decision making because there is no trend of upward
communication.
Increasing rivalry has been making companies more aware of quality to better sell their
products and services. Top management of REDCO is also striving for to improve their
quality processes company is certified as ISO 9001:2000 which are the general process
quality standards, these standards communicate to improve processes under measuring
the following steps.
1-Customer relation process
2-Leadership process
3-Resource management
4-Process improvement
5-Management system
6-continuoul improvement system
7-taking of factual decisions
8- Relationship with Suppliers.
Redco certified body is United Registrar of Systems entered Pakistan in 1996 to provide
world class certification services to leading corporations. Since its inception, United
Registrar of Systems, has maintained its top quality service and auditing standards across
all sectors many well known companies like 3m, ICI Pakistan, Engro Asahi
Johnson & Johnson, Pakistan State Oil, Reckitt & Benckiser, 3M Pakistan, Pak Arab
Refinery Limited. The company cover the following step to certified certain operations.
Once your management system is fully documented and has been operating for at least 3
months you may then proceed with registration. The eight steps to certification are
outlined below along with the costs:
Step 1
Complete the Enquiry / Application Form (Please click on the link to go to the form) then
submit form to your local office.
Step 2
Once URS have received your Enquiry / Application form we shall send you a Core
Questionnaire for completion.
Step 3
Step 4
If client find URS quotation is acceptable, please sign it and return it to your
local office.
Step 5
We will arrange and conduct an on-site document and readiness review. URS will leave a
copy of our report with any findings with you and if satisfactory arrange a mutually
convenient date for the on-site audit.
Step 6
URS conduct an on-site audit once it is agreed that you are ready to move forward. We
produce a report on the findings plus recommendations. Unsuccessful audits may require
a re-audit.
Step 7
The Certificate of Registration is issued, once all points, if any, have been addressed from
the on-site audit.
Step 8
Surveillance visits are performed at least once a year but may be more frequent,
depending on the size of your company.
For quality assurance Redco management use different tools and techniques in both the
spinning and weaving units.this process starts form the procurement of the raw cotton form
the supplier,in this process the cotton examine with the fibrograpah which tells the quality
and the capacity of certain to make a quality thread and in the next step stello meter is used
to measure the number of twist per threads .in another process herriness machine is used to
check the extra fiber in yarn ,after that the astmmic grade is used to check the strength of
the yarn with the defined strength of the thread. After quality check this report send to the
production manager to start the production according to those
standards,
7.7 Health & safety
Like the most of other industries in textiles there is a lot of health hazards for the
employees, the worker in Redco textile are not getting the basic health and safety
assurance in both spinning and weaving units, company has not yet implemented the
OHSAS 18001
in both the spinning and weaving the process from the plucking of cotton bales ,and the
to the end process of packing the employees were in the routine dress and there were no
safety measure were implemented ,although the sign boards were placed in different
processes to take precautionary measure during the shifts, but the over all atmosphere of
working was unsecured and the manpower was working without the mask and helmet
,only a dispenser was hired for the first aid which shows the top management is least
concern about the health and safety standards in Redco.
8.0 Our Findings
8.1 Analysis
1. Redco textile is a well equipped textile unit in which the top management is
well concern about quality but they are failed to create a quality culture
2. Redco is centralized type of the organization which is an obstacle to
adopt and maintaine the quality process.
3. There is a strategic communication gap between the top to middle
management
4. Technology is not yet implemented and still most of the work in manual
5. Company only use the slogan of the ISO 9001-2000 for the marketing
purpose
6. Top management look at quality in the prospective of final product and least
interested to bring quality in the overall processes.
7. Internal customer satisfaction is not considered.
8. Redco is not implemented the OHSAS standards to insure the health and
safety of their employees
9. There is a lack of leadership in the middle management and the improvement
10. Quality representatives are not well aware of the quality standards and they
only consider the quality in the customer and the final product view.
11. There are nonconformities in both the spinning and weaving units
12. Unhealthy environment
13. Employees are not motivated with appraisals and rewards
14. High cost production which minimize the profit margin.
1-Redco first of all review their qulaity policy and focus on the quality process not only
the final quality prduct.
2-External customer satisfaction through internal customer satisfaction
3-Redco ought to implement OHSAS to increse the loyalty of their internal customer
4-Redco should go for ERP solution to better evaluate the process and to communicate
the qulaity measure and to better check the daily productivity and final quality of the
product.
5-There is a strong need of leadership to work in teams and to establish a quality culture.
6- Quality representatives should be empowered with hilgh technolgy and measuring
tools to examine the processes and to update themselves with the customer quality
requirements
7- Involvement of the emplyees can be enhanced by extre benefits and empowerment in
decersion making.
8- labour laws should be prevailed properly so that they can be provided with health
environment.