2.

0 INTRODUCTION
This chapter introduces the common literature and studies that similar to Hotel Food and Beverage system. It will explain what are the advantages and disadvantages of our system comparing to the existing one. It will also give guidelines and information on what is the system all about and why it is so important to have it organize and computerized system. It will also give idea from different company and their different process regarding their Food and Beverage System. It includes some facts research including their websites URL that we use as our reference. At the end of this chapter you will be knowledgeable enough on what our system is all about and why it is included and important to every business enterprises like Hotels.

2.1 RELATED LITERATURE

2.1.1 FOREIGN LITERATURE 2.1.1.1 Palaya Pavilion
The Salaya Pavilion Hotel, a fine dining experience is the part not to be missed. Here, salad bar buffet and Western set lunch are made valued for money and available in a contemporary Thai scenario at the Herb Garden Restaurant, while a la carte and refreshments in a relaxed and elegant surrounding can be found at the Little Mango Bar. Additionally, the 6th Floor, where the hotel rooms and its 5 function rooms are located, is the ideal venue for seminars, business meetings, conferences, exhibitions and parties, accommodating up to 250 guests. All rooms are fully equipped and now offer broadband internet access. Our team of highly motivated staff is always standing by to smooth and facilities all functions of our valued customers.

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http://en.wikipedia.org/wiki/salaya pavilion

2 1.1.2 Koryo Hotel

Is the second largest operating hotel in North Korea. The twin-towered building is 143 metres (469 ft) tall and contains 43 stories. Erected in 1985 under the scrutiny of Kim Il-sung, it was intended to "showcase the glory and strength of the DPRK." The hotel's extravagance is exemplified by its entryway, which consists of a 9-metre (30 ft) wide jade dragon's mouth that leads into an expansive lobby dominated by a mosaic of North Korean cultural symbols. The mosaic tiles make use of a wide variety of precious metals and gemstonesunderneath low-dispersion glass panes, which are replaced biannually to preserve the mosaic's luster. The hotel is rated three stars by Western standards. North Korea rates it as five stars. The Canadian Ministry of Foreign Affairs describes it as "Deluxe" and the "best international hotel in Pyongyang". The hotel offers 500 rooms although only about 50 rooms are occupied at any one time, usually by business people from China, Africa, and the Middle East and UN staff.The Washington Times claims most of the hotel's foreign guests are international arms dealers.The hotel does achieve full or near capacity every April 15 with delegations invited to celebrate Kim Il Sung's birthday. It would appear the US State Department has been using a guest room in the hotel since 2007 as a de facto office by a single employee to handle administrative affairs.

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2.1.1.3 Hilton Worldwide

Is one of the largest hospitality companies in the world, and we're growing faster than ever. Our 94-year history as pioneers in the industry makes us the preferred venue for travelers, developers, partners, and team members alike. Please join us on our adventure as we discover a world of opportunity. MCLEAN, Va. - Hilton Worldwide today announced that it has filed a registration statement with the Securities and Exchange Commission for a proposed initial public offering of its common stock. The number of shares to be offered and the price range for the proposed offering have not yet been determined. Deutsche Bank Securities Inc., Goldman, Sachs & Co., BofA Merrill Lynch, and Morgan Stanley & Co. LLC are acting as the joint bookrunning managers for the offering. When available, copies of the preliminary prospectus related to the offering may be obtained from: Deutsche Bank Securities Inc., Attention: Prospectus Group, 60 Wall Street, New York, New York 10005, via telephone: 1-800-503-4611 or via email: prospectus.cpdg@db.com; Goldman, Sachs & Co., Attention: Prospectus Department, 200 West Street, New York, New York 10282, via telephone: 1-866-471-2526 or via email: prospectus-ny@ny.email.gs.com; BofA Merrill Lynch, 222 Broadway, New York, New York 10038, Attention: Prospectus Department, or by emailing dg.prospectus_requests@baml.com; and Morgan Stanley & Co. LLC, Attention: Prospectus Department, 180

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Varick Street, Second Floor, New York, New York 10014, via telephone: 1-866-718-1649 or via email: prospectus@morganstanley.com. A registration statement relating to these securities has been filed with the Securities and Exchange Commission but has not yet become effective. These securities may not be sold nor may offers to buy be accepted prior to the time the registration statement becomes effective. This news release shall not constitute an offer to sell or the solicitation of an offer to buy, nor shall there be any sale of these securities in any state or jurisdiction in which such an offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction.

Aaron Radelet (703) 883-5804 aaron.radelet@hilton.com

2.1.2 LOCAL LITERATURE 2.1.2.1 EUROTEL

If youve ever wondered what its like to be pampered by the best European hotels, wonder no more. EUROTEL is a welcome haven for couples, tourists and travelers seeking respite and comfort in the heart of Metro Manila. Elegantly designed with subtle modern European influences, guests are assured of comfort and convenience with a good range of rooms (Studio, Standard and Euro Suite). Affordabilty plus the traditional Filipino hospitality Eurozen Bar and Bistro - Sit back and relax at the end of the day at the Eurozen Bar and Bistro. Enjoy a delightful meal or just appetizers while

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downing your favorite cocktail and drink. Or you could just unwind and watch entertaining programs with our wide-screen LCDs. http://www.eurotel-hotel.com/EH/main/

2.1.2.2 Dusit Hotel

Dusit International has more than 60 years' experience in the hotel and hospitality field. Founded in 1949 by Honorary Chairperson Thanpuying Chanut Piyaoui, whose first hotel was the Princess on Bangkok's New Road, Dusit International has since acquired a unique portfolio of distinctive hotels, building upon Thai culture and tradition to create a personalized welcome for all guests made distinctive under the Dusit International brand promise; the delivery of an experience that enlivens the individual spirit no matter what the journey.

Dusit Thani Hotels & Resorts is an up-market, full-service brand which embodies the richness and tradition of Thai culture.

Dusit Thani serves as a trusted symbol of Thai values, with environments that are calm, fragrant and colourful, and with every detail crafted to lift the spirit and engage the senses. Guests experience the genuine warmth, respectfulness and commitment of the staff with each stay and in each moment.

Located near the central business district and major attractions of each destination, Dusit Thani Hotels & Resorts offers exceptional infrastructure and services for all occasions, including special celebrations and major business and social events.

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http://www.dusit.com/en/about-us.html

2.2 RELATED STUDIES

2.2.1 FOREIGN STUDIES 2.2.1.1 Mc Donalds food corporation

In October 1948, after the McDonald brothers realized that most of their profits came from selling hamburgers, they closed down their successful carhop drive-in to establish a streamlined system with a simple menu of just hamburgers, cheeseburgers, French fries, shakes, soft drinks, and apple pie. The carhops were eliminated to make McDonald's a selfserve operation. Mac and Dick McDonald had taken great care in setting up their kitchen like an assembly line to ensure maximum efficiency. The restaurant's name was again changed, this time to simply "McDonald's". and reopened its doors on December 12, 1948. http://en.wikipedia.org/wiki/History_of_mcdonalds

2.2.1.2 Burger King

Smith also altered the way the company dealt with new properties by making the company the primary owner of new locations and rent or lease the restaurants to its franchises. This policy would allow the company to take over the operations of failing stores or evict those owners who would not conform to the company guidelines and policies.[8] Beyond the changes to the franchise system, Smith also restructured Burger King's

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corporate operations in order to better compete against his former company as well as then up and coming chain Wendy's. One of his first changes was to modify the menu with the addition of the Burger King Specialty sandwich line in 1979, which significantly expanded the breadth of the BK menu with many non-hamburger sandwiches including new chicken and fish offerings. The new line was one of the first attempts by a major fast food chain to target a specific demographic, in this case adults aged between 18 and 34 years, members of which were presumably willing spend more on a higher quality product. The new products were successful and the company's sales increased by 15%. http://en.wikipedia.org/wiki/History_of_Burger_King

2.2.1. 3 Taco Bell

In 1997, PepsiCo experimented with a new "fresh grill" concept, opening at least one Border Bell restaurant in Mountain View, California on El Camino Real (SR 82). In addition to a subset of the regular Taco Bell menu, Border Bell offered Mexican-inspired items like those available from Chevys Fresh Mex restaurants (then owned by PepsiCo), such as Chevys signature sweet corntamalito pudding and a fresh salsa bar.[7] Close to the time that PepsiCo spun off its restaurant business in 1997, the Border Bell in Mountain View was closed and converted to a Taco Bell restaurant, which is still open as of 2012. http://en.wikipedia.org/wiki/Taco_Bell

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2.2.2 LOCAL STUDIES 2.2.2.1 Jolibee Food Corporation

In 1975 Tony Tan and his family opened a Magnolia Ice Cream parlor] in Cubao Sometime in 1978, Tony Tan and his brothers and sisters engaged the services of a management consultant, Manuel C. Lumba. Lumba shifted the business focus from ice cream to hotdogs, after his studies showed that a much larger market was waiting to be served. Lumba became Tan's last business and management mentor. Within 1990 and 1991, Jollibee successfully launched two more staple products: Jolly Hotdog (for its sides menu) and Peach Mango Pie (for its desserts menu), as well as value meals that bundle Jollibee burgers with french fries and drinks, and rice meals and noodle meals with drinks. http://en.wikipedia.org/wiki/Jollibee

2.2.1.2 KFC (Kentucky Fried Chicken)

Is a fast food restaurant chain which specializes in fried chicken and is headquartered in Louisville, Kentucky. It is the world's second largest restaurant chain overall (as measured by sales) after McDonald's, with over 18,000 outlets in 120 countries and territories as of December 2012. The company is a subsidiary of Yum! Brands, a restaurant company that also owns the Pizza Hut and Taco Bell restaurant chains. KFC's original product is pressure fried chicken pieces, seasoned with Sanders' recipe of 11 herbs and spices. The constituents of the recipe

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represent a notable trade secret. Larger portions of fried chicken are served in a cardboard "bucket", which has become an icon of the chain since it was first introduced by franchisee Pete Harman in 1957. Since the early 1990s, KFC has expanded its menu to offer other chicken products such aschicken fillet burgers and wraps, as well as salads and side dishes such as French fries and coleslaw, desserts and soft drinks, the latter often supplied by PepsiCo. KFC is known for the slogan "finger lickin' good", which has since been replaced by "Nobody does chicken like KFC" and "So good". http://en.wikipedia.org/wiki/History_of_KFC

2.2.1. 3 Maxs Restaurant

In 1945, after World War II, American troops stationed in Quezon City became friends with Maximo Gimenez, a teacher who had graduated fromStanford University. Some soldiers came to his nearby house for a drink or two, until they insisted that they pay for their drinks. Gimenez decided to open a caf which served chicken, steak, and drinks. He was joined by his wife Mercedes, sister-in-law Felipa Serrano Sanvictores, his niece Ruby who managed the kitchen, and her husband Claro. Ruby's fried chicken proved popular with G.I.s. and locals also began patronising the establishment. Encouraged by her mother to expand the menu and serve more Filipino food, Ruby set up the Baclaran branch along Roxas Boulevard in Paraaque. They decided to name the restaurant "Max's" after Maximo Max's Restaurant bills itself as "The house that fried chicken built In 1998 it started franchising.

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http://en.wikipedia.org/wiki/Max%27s_of_Manila

2.3 SYNTHESIS AND SIGNIFICANCE OF THE STUDY

The purpose of this paper is to review the use multiple inventory system and techniques. Through research and general understanding we learn different techniques. Discussion in this paper has focus on summering, comparing, and obtaining an excellent understanding of the system. In addition to summarizing and comparing the inventory systems we learn from discussing the advantages and disadvantages of each system. Inventory is not one standard practice but many systems and techniques all accomplish goals.

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