Leslie B.

Shore
2048 Berkeley Ave, St. Paul, MN 55105
shore@csp.edu phone: 651-699-2293

UNIVERSITY
EXPERIENCE Adjunct Professor, Concordia University, St. Paul, MN
2001-Present Organizational Management and Leadership, Criminal Justice, Youth Development

• Instructor for Management and Supervision, Dimensions of Diversity,

Organizational Behavior, Interpersonal Communication – online and
classroom - 2004 to present
• Curriculum writer and instructor for on-line Critical Thinking - 2005
• Curriculum writer and instructor for Communicating Change, Hiring Process,
Listening Effectiveness, Teaching Online Certificate courses – 2005 to present
• On-line course instruction in Family Systems – 2001-2005
• Residency cohorts in The Adult Learner as Reflective Practitioner: course
instruction, student advising and assessment, and course evaluation. 2003
• Curriculum writer and instructor for on-line Youth Risk Behaviors 2004

Community Faculty, Metropolitan State University, Minneapolis, MN

• Instructor for Managing Diversity - 2005 to present
• Instructor, Organizational Behavior, Taipei, Taiwan, Summer session 2006
• Co-creator and instructor for Organizational Behavior for online MBA - 2006
to present

Primary Instructor, North Hennepin Community College, Brooklyn Park, MN

Administrative Professional Certificate, 2005 to Present
Founding member of Business Solutions Team

Adjunct Instructor, Rasmussen College Online

• Success Strategies, 2005 to Present
M.A., Human Development, Saint Mary’s University, Minneapolis, March, 2001
DEGREES
Thesis: The Recognition and Treatment of Barriers to Effective Listening
B.A., Anthropology/Art History, Simmons College, Boston, MA, 1974

RESEARCH Societal and cultural barriers to listening skills, their roots and solutions
INTERESTS Listening Barriers and the link to MBTI typology

PRESENTATIONS Communication workshops for executives and staff at Domestic Abuse Project,
People Serving People, Free Arts Minnesota, 2000-2008
Instructor for Crown College Promise Program in the areas of Listening
Effectiveness, Workforce Retention, and Making Meetings Work 2000-2002
The Process of Grant Writing, seminar for MN Department of Health – 2003
Listening Seminar, Continuing Education Staff, Concordia University, 2004
Listening Seminars, Minnesota Association for Continuing Adult Education, Issues
Forum (July 2004) and Breakout session for Annual MACAE Conference 2004
Relieving Stress in Educational Settings Workshops, ISD 622, Jan 2005
Developing On-line Curriculum, MACAE Issues Forum, February 2005
The Adult Learner In-service, Minneapolis Business College, March 2005
 Diversity, Leadership for Women Program, North Hennepin CC, April 2005
Adult Learners: Bridging Theory and Practice, MACAE Conference, Nov 2005
The Changing Ecology of Adult Education, MACAE Issues Forum, Jan 2006,
Missouri Valley Adult Education Conference, April 2006
A New Way of Teaching and Learning: The 3-D Model, MVAEA Regional Conference,
April 2007
Listening Effectiveness, St. Katherine’s Women’s Leadership Conference, 2007
Listening Effectiveness, Minnesota Public Radio and FAF Advisors, 2007 Department
Of Vehicle Safety, 2008
Working With difficult People, 3 Rivers Park Department and FAF Advisors, 2007
Managing Diversity, Dakota County Leadership Academy, 2007 and 2008
Critical Thinking, Hennepin County Project Managers, 2007 and 2008
Change Management, Creative Problem Solving, Opportunity Partners, 2008
Listening Effectiveness, Hennepin County Supervisors, 2008, 2009
Missouri Valley Adult Education Association, Leadership Development Institute,
Listening Effectiveness, June 2009

The Recognition and Treatment of Barriers to Effective Listening,  2001

Listening Effectiveness Assessment Profile,  2001,2008
PUBLICATIONS The Internet: Gateway to Plagiarism?, UPDATE:MACAE Newsletter, April 2005
Visioning the Future of Adult Education, UPDATE, February 2006
Success Strategies for the Teaching of Collegiate Immigrant Adults, Practical Thinking,
MACAE Journal, July 2006, V1, Number 3, reprinted Feb 2008 Minnesota
Humanities Center newsletter and webpage, and Pelican Rapids Library newsletter

TEACHING Successful integration of life stages with the learning process

INTERESTS Online instruction techniques and assessment of content and process delivery

CONSULTING & Independent Consultant, LBS & Co, St Paul, MN, 2000-present
TRAINING • Facilitator for communication, management, and diversity workshops
EXPERIENCE • North Hennepin Community College CTD - Business Solutions Team
• Keynote speaker for conferences, corporate training and staff meetings
• Grants Consulting and writing for nonprofits
• Developer of Listening Effectiveness curriculum for half-day to 3-day
corporate seminars
Branch Manager, Jeane Thorne Temporaries, Inc., St Paul, MN 1999-2000
• Effectiveness coach for President and Vice President
• Developer of curriculum for customer service training
• Manage six staff to highest billable hours

District Manager, Natural Wonders, MN 1997-1999

District/Training Manager, Party America, Northern California 1992-1996
ACHIEVEMENTS Recipient of the Harlan Copeland Award for Excellence in Programming, 2008
MVAEA, Missouri Valley Adult Education Association, President, 2007-2008
MACAE, Minnesota Association for Continuing Adult Education, President, 2006-2007
Textbook Reviewer, Houghton Mifflin, 2005 to present
Prentice-Hall, 2006 to present
Flatworld Knowledge, 2008
TECHNOLOGY Microsoft Office Suite – Macintosh and PC platforms
SKILLS Online teaching platforms: webCT, Blackboard, Desire2Learn, Angel