Вы находитесь на странице: 1из 22

SOCIAL MEDIA AND FREEDOM OF SPEECH WHERE DOES THE CONCEPT OF CIVILITY AND CHARACTER FIT?

Jeanine Ward-Roof, Florida State University Dean of Students & NASPA Region III Director & Danny Armitage, University of Memphis Assistant Vice President for Student Affairs

I NTRODUCE TOPI C & SPEAKERS


Social technology is used by 75% of Americans. The 4th most popular online activity is visiting social networking sites. Facebook is largest social networking site (500 million members). 65 million tweets are generated each day. 24 hours of video is uploaded to YouTube each day. 89% of undergraduate survey responders use social media for social interaction 79% for entertainment Social networking sites are visited by 9/10 college students daily 57% of women between 18-34 communicate more through Facebook than in person
Source: As cited in Connolly

I NTRODUCE TOPI C & SPEAKERS


44% of adults have used the Internet to gather information about professional advice or services they are seeking.

31% of employed people have searched the Internet to find out more about their colleagues and competitors.
65% of adults using social networking have tightened their privacy settings. 27% of those employed have policies at work that govern their online presence.
Source: Pew Internet and American Life Project as cited in Half

OUTCOMES
Explore the concept of civility in relation to the use of social media. Explore best practices for supporting freedom of speech and civility when using social media. Discuss implications social media has on the character development of students.

TERMS AND CONCEPTS


Some of the terms we will be addressing today are:
Civility Web 2.0 Social Media E-Personality Technoethics Freedom of speech

HISTORY
Social Media is a new way of networking.
Facebooks origin new way for college students to share information . Clubs and organizations are original location of social networking.
Current Web 2.0 technology instituting change in higher education at a rate faster than any in recent history. Issue: Determining what is freedom of speech and what is not civil, there are currently few rules for basic etiquette.
Source: Connolly

1,718 CIO SURVEYED


In your opinion, has the increased use of mobile electronic gadgets- cell phones, smartphones, laptop, handheld devices- increased or decreased

the number of breaches in workplace etiquette in the past three years?


21% significant increase 29% increased somewhat

42% remained the same


Source: Half (P. 21)

P RO S A N D C O N S O F S O C I A L NETWORKING
Pros
High level of engagement and

Cons
Increase in impulsivity, lower

creativity

patience and critical thinking skills


Lower capacity for reflection Difficult to shift from anonymity and immediate gratification to empathy and reason

Concept of online identity fostered

Broader definition of community


formed
Source: -Connolly, M & Heussner, K. M.

CIVILITY AND FREEDOM OF SPEECH HEADLINES


Aboujaoude (2011) suggests recent historical tragedies illustrate how our society is angry and lacks civility. He attributes these behaviors to what happens online.
Where we see this manifest
Online newspaper with comments College acb, juicy gossip, anonymous sites

BEST PRACTICES
Access = understanding Learning is difficult despite the ease of the Internet Making civil judgments fosters good social media use
Source: Connolly (p. 130-131)

What are your best practices on campus? How does those practices influence the character development of your students?

S O C I A L M E D I A S I M PAC T O N FREEDOM OF SPEECH


A student employee called in to work claiming to be too sick to use her computer got caught updating her Facebook page the same day.

A student employee made a nasty comment about a supervisor and


it was sent to the supervisor by mistake. A staff member sent a job offer by email to the wrong person. A student employee posted a photo of themselves violating University rules on Facebook.
Source: Half

S O C I A L M E D I A S I M PAC T O N C H A R AC T E R D E V E L O P M E N T
Students withdrawing because of posts about them onsite Rumor sites chastising students Where have you seen social media being used for good? What have you seen on your campus?

CHOOSING CIVILITY
Considerate Conduct Think the Best On Line Behavior Electronic communication is often misinterpreted as passive aggressive 56% of people surveyed perceived it best to have good manners over expressing what a person really thinks

Respect even a subtle no


Refrain from idle complaints Dont shift responsibility and blame Dont speak ill

Complaining can be an exercise in


self-obfuscation.
Source: Forni

Q U E S T I O N S T O A S K YO U R S E L F R E G A R D I N G YO U R U S E
Whats your primary goal? Which sites do the people you want to connect with use? What is your time commitment? What can you offer? How will you assess your use?
Source: Half

QU E S T I O N S T O A S K A S A N INSTITUTION
How are people in your community connecting with their social network using social media?

How are members of your community using social media to share


information? How does the use of social media differ by demographic groups? How does social media and freedom of speech impact student retention?
Source: Fusch

C H A N G I N G T H E P E RC E P T I O N S
Myth #1: Sharing What They Had for Breakfast Myth #2: Youth Use the Same Social Media That Older

Adopters Do
Myth #3: Youth Use Social Media in the Same Ways That Older Adopters Do Myth #4: Social Media is Free
Source: Fusch (p 3-7)

THE NEW RULES OF ETIQUETTE


Facebook A profile picture is a must!
Mobile Devices There are times you should keep off your device Every once in awhile, use the off button 911 and 411 are different Text is not a tool for all conversations or information Be sure to let the recipient know who
Source: Half

Think about what you post on


the wall Steer clear of venting Ask permission to tag someone Respect the answer no.

you are when you text or call

TOP 10 LI ST OF SOCI AL MEDI A ETI QUETTE


Balance touch vs-technology Single task with people Dont use social media to deal with something that should be done in person Dont Cyber-Yell Watch your grammar and spelling
Source: Chase & Webb

TOP 10 LI ST OF SOCI AL MEDI A ETI QUETTE


Be realistic about privacy on the WWW Post, respond carefully as it never goes away

Think the best about the meaning of an electronic


communication Respect the word no Take responsibility
Source: Chase & Webb

RESOURCES
-Aboujaoude (2011). Virtually you: The dangerous powers of the e-personality. New York, NY: W.W. Norton Company. -Chase, J. (2009, January 6). 25 rules of tech etiquette. Retrieved from: http://www.switched.com/2009/01/06/25-rules-of-tech-etiquette -Connolly, M (2011). Does social networking enhance or impeded student learning In P. M. Magolda & M. B. Baxter Magolda., Contested issues in student affairs: Diverse perspectives and respectful dialogue. Sterling, VA: Stylus Publishing. -DeMillo, R. A. (2012, April 29). So youve got technology. So what? Retrieved from http://chronicle.com/article/So-Youve-Got-TechnologySo/131663/?sid=cr&utm_source=cr&utm_medium=en -Forni, P. M. (2002). Choosing civility: The twenty-five rules of considerate conduct. New York: NY: St. Martins Press

RESOURCES
-Fusch, D. (2010, June 10). Crafting a social media policy. Retrieved from: http://www.academicimpressions.com/news/crafting-social-media-policy -Fusch, D. (2011, February 9). Making informed investments in social media. Retrieved from: http://www.academicimpressions.com/news/making-informed-investmentssocial-media -Fusch, D. (2011, February 9). Social media and student learning: Moving the needle on engagement. Retrieved from: http://www.academicimpressions.com/news/socialmedia-and-student-learning-moving-needle-engagement -Fusch, D. (2011, March 31). The presidents role in crisis recovery. Retrieved from: http://www.academicimpressions.com/news/presidents-role-crisis-recovery -Half, R. Business Etiquette: The New Rules in a Digital Age. Retrieved from: C:\Users\jwardroof\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\Q3O9UFNN\RH_BusEtiquette_SEC.pdf

RESOURCES
-Heussner, K. M. (2011, January 27). Are you your avatar? Book details dangers of the E-personality. Retrieved from: http://abcnews.go.com/Technology/online-lifeharms-civility-creates-aggresive-personalitypsychiatrist/story?id=12771299#.T5bg5dUF_3g -Post, E. Retrieved April 25, 2012 from: http://www.emilypost.com/technology -Richman, B. (2007, April). Retrieved from: http://www.lorman.com/newsletter/article.php?article_id=694&newsletter_id=150 &category_id=1 -Webb, G. (2010, August 5). Retrieved from: http://geoffreywebb.com/2010/08/05/10-rules-of-tech-etiquette/ -Weeks, K. (2011). In search of civility: Confronting incivility on the college campus. New York, NY: Morgan James Printing