Академический Документы
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Parts Required:
Hi-Yield Return Program Cartridge 75P4686
Tools Required:
4519 service manual
Flat-blade screwdrivers of various sizes
Phillips screwdrivers of various sizes
7.0 mm nut driver
5.5 mm wrench
Needlenose pliers
Spring hook
Analog or digital multimeter
Flash light (optional, but strongly recommended)
Diagonal side cutters (optional, but recommended)
Table of Contents:
Section 01 Determining Printer Condition and Service History
Section 02 Visual Inspection
Section 03 Functional Tests
Section 04 Network Card Reset and Testing
Section 05 RPQ/TLI
Section 06 System Configuration and Testing
Section 07 Repair Procedure Completion Checklist
Section 08 QC Checklist
Section 09 Packaging
Section 10 Revisions
Page 1 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
4. Update the RIP and Engine code with WinCSU (refer to the WinCSU Firmware Update Process document). If the update
fails, try updating again and if it fails a second time move to step 7.
5. Print the Quality test pages:
a. Turn the power for the printer off.
b. Open the front cover.
c. Turn the power for the printer on while holding the Continue button down.
d. Release the button when the Error light comes on.
e. Close the front cover (the top 4 lights will be on at this point)
f. Press the cancel button until the top 2 lights are on.
g. Press and hold the Continue button until all lights flash.
h. 4 pages will print (the 4th page is blank)
i. Turn the power for the printer off.
j. Use these pages to isolate print quality problems. Refer to the Print Quality Service checks starting on page 2-86 of the
4500 service manual for diagnosis if needed.
Page 2 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
6. Verify that the Firmware/Engine update was successful by checking the Base and Engine numbers in the Printer Revision
Levels section of the first Quality page (Figure A).
7. Determine what parts will be needed to repair the printer.
• If the parts are in stock, replace them and restart this procedure at step 2.
• If the parts are not in stock, make sure an order for them is placed and set the printer aside Awaiting Parts (AWOP).
Remember to remove the toner cartridge.
8. Compare the model and serial number of the printer with the work order in the tracking system (the printer must match the
work order).
9. Check the printer’s previous repair history in the tracking system.
If the printer has been serviced more than once (particularly for the same problem), use the previous complaint and fix,
along with the error log on the first Quality Page (Figure B) as a guide in the current repair.
1. Clean printers with toner/dust contamination by removing the top, left and right covers and use compressed air and/or a
toner vacuum. Avoid contaminating the printhead with dust.
2. Print a Menu Settings page:
• Press and release the Continue button.
• Locate the page count in the printer information section of the page (the page count will be needed later in the
process).
3. Check the covers for damage and clean as needed. All covers must meet the A, B, and C surface cosmetics
requirements.
4. Check the logo and molded graphics for any scratches, marks, flashing or damage.
5. Verify that there is no damage to the buttons, lights and printing to the right of the lights.
6. Gently turn the printer over to view the bottom of the printer.
7. Check the auto-connect (pictured below) for damage.
Note: On network models insert a network cable and make sure the port will hold the cable.
Page 3 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
11. Examine the Separator Pad in the bottom of the auto sheet feeder (circled in red below).
• If the page count is below 45k, check the manufacture date on the UL label (pictured below).
• Replace the separator pad assembly if the Manufacture date is 3 years prior to the current month. Mark the new
separator pad with a green marker.
• If the page count is 45-95k there should be red marks on the pad (as pictured below).
Page 4 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
• If the page count is above 95k there should be blue marks on the pad (as pictured below).
• If there are no marks or the marks are red, replace the separator pad. Note: Mark the new separator pad
assembly with blue as pictured above when replacing.
• If the blue marks are there, move on to the next step.
12. Open the printer’s front cover and remove the cartridge (if present) and any debris.
13. Clean the interior of the printer as needed. Note: If canned or compressed air is being used to clean the printer avoid
contaminating the printhead on the underside of the top cover with dust or debris.
14. Verify that the paper exit rollers are all in place and aligned properly.
15. Check Charge Roller (pictured below) for damage and contaminants.
16. Remove the transfer roller by releasing the latches on either side of the roller (pictured below) and lifting it out of the
printer.
• Check the roller for damage.
Page 5 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
• Check the condition of the left transfer bearing (pictured below). Both the copper contact as well as the left end
of the transfer roller should be free of any contaminants. Wiping these areas clean with a dry cloth should be
sufficient.
17. Check the 6 High Volt Power Supply contacts (circled below) for damage. Note: Make absolutely sure that the printer is
not attached to power at this point.
Page 6 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
• Press on each of the contacts and make sure that they spring back.
1. Insert a toner cartridge for testing and load the auto sheet feeder until full with letter size plain paper.
2. Listen for unusual noises coming from the printer and make repairs as needed.
3. Print a menu settings page:
• Briefly press and release the continue button and menu settings page should print.
Page 7 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
Note: 192.168.0.101 is an example of an IP address, each time this process is used the IP address may vary.
13. Turn the printer off and disconnect the network cable.
14. Turn the printer off.
15. Open the front cover.
16. Hold the Continue and the Cancel button.
17. Power the printer on.
18. Release the buttons when the Error light stays on solid.
Page 8 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
19. Close the front cover and the printer should return to a READY state.
20. Press and release the continue button to print a network settings page.
21. On the page that prints verify the following:
• Status = Not Connected
• Active = Yes
• DHCP,BOOTP,RARP Enabled = Yes, Yes, Yes
• Address Source = Manual
• Address = 0.0.0.0
1. Connect to the WinCSU stand alone system (or CSU Network System Printer Active, if available) through the USB
port.
2. Double-click on CSU icon on the desktop to load the test program.
3. Click Change Top Bill -> Browse -> TLI Masters -> 1312 then select the TLI number matching with the printer (TLI
number can be found by opening the front cover). Click OK.
4. In WinCSU-Seclect TLI, make sure the TLI number is correct, then click OK.
5. Click CSU test, then click Start.
6. Enter the TLI number, then click OK.
7. Enter the serial number, then click OK.
8. Load manual MPFEEDER with letter paper. Click Pass.
9. Review print samples. Verify there are no:
• Light or blurred characters
• Toner smudges on the front or back
• Vertical Streaks
• Smears or ruboffs
10. Indicate if Print Test passed. Note: Keep the printouts with the printer for QC verification.
11. Wait for the test to complete.
12. Verify all parts of the test pass.
Page 9 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
4. ____ UL label is OK
6. ____ Separator pad age has been determined, replaced when needed and marked appropriately.
Page 10 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
7. ____ Separator Pad has been replaced and marked where necessary:
• ____ Check page count on menu settings page
• ____ Under 45k pages and less than 3 years old = NO stripe (pictured below).
• ____ Under 45k pages and more than 3 years old = GREEN stripe (pictured below).
Page 11 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
Finish:
Page 12 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
Page 13 of 14
Infoprint 1312 Depot Repair Procedure CREATION DATE: 12/02/05
TLI/ Part Number sequence: REVISION DATE: 05/23/06
Content Owner: George Maslin Doc ID: USDEPOTDOC34
Process Flow Owner: Andy Steinkuhl
Page 14 of 14