BID MEMBER WELCOME PACK

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

INTRODUCTION
Dunfermline Delivers is delighted to welcome you to Dunfermlines Business Improvement District (BID). As Dunfermlines BID Company we are committed to collectively investing in the town centre area with the aim of creating a brighter future for our business environment. In this welcome pack you will find further information about what we do, how we can support you and your business and what our vision is for the future. Enclosed: About Dunfermline Delivers Board and Staff details Fife Council Contacts The Journey Dunfermline Map BID Levy Letter (April 2013)

If you have any queries please contact: Maggie Mitchell or Susan De Swarte Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Dunfermline Delivers - Board Chairman - Michael Maloco - Maloco Associates - michael@maloco.co.uk Michael Maloco is senior partner at maloco + associates, solicitors and estate agents in Dunfermline and also serves on Deans Council for the local faculty of solicitors. Michael has practised in Dunfermline for 27 years and has been involved with town centre management for 7 years serving as Chairman of Dunfermline Delivers for the last 3 years. Born into a family with a history of over 100 years of High Street trading, Michael is keenly aware of the changing face of town centres and the challenges facing BID members. Stuart Coates - Premier Health - coatesstuart2468@gmail.com Ian Condie - Condie & Co - ian.condie@condie.co.uk Ewen Chisholm - Stephens the Bakers - ewen@steakbridie.com An experienced and committed self-motivated director with sound knowledge and understanding of the convenience retail sector. Excellent understanding of commercial and customer based needs in developing the right offer. A strategic thinker at all levels who needs and thrives on challenge in all aspects of life with a proven track record of delivering against ambitious goals. Ewen, who became a director of Dunfermline Delivers in August 2013, will bring a wealth of experience drawing upon previous experience in local retailing and market research. Karen Drummond - Fife Academy of Performing Arts - karen.drummond@fapa.org.uk

Moira Lang - Able Agents - moira@ableagents.co.uk Moira runs a Property Consultancy and Estate Agency business in the centre of Dunfermline. The business has been established for 10 years and has evolved during this time to adapt to the internet challenges facing the industry. This has been successful in combining the traditional customer focused Estate Agency Service that sellers want with the modern technology expected by buyers.
Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Prior to setting up the company Moira spent many years working for national and independent Estate Agents and House Builders. She has lived in Dunfermline for 30 years and fervently believes that this is an ideal location to become a hub for new business, both large and small. Calum Miller - P.J Molloy's - calum@weekendrevolution.co.uk I began working as a self-employed gig promoter in 2008. From there, I started my company Weekend Revolution, working with artists from all over the UK and bringing them to Dunfermlines various music venues. As time went on, PJ Molloys became one of our key venues so in 2010 when the opportunity to acquire the lease presented itself, this is what we did. Since then, we have worked to build a musical hub for Dunfermline as well as continuing to bring national acts to the likes of The Alhambra and Glen Pavilion. Over the next 5 years I want to see Dunfermline's reputation for its live music scene grow and hopefully a few more venues can benefit on the back of this. I see live music and shows as an integral part of Dunfermlines evening economy, and going forward hope to increase the number of people choosing to come to Dunfermline for this reason. Hazel Mapleson Boots - Hazel.Mapleson@boots.com I am the manager of the Boots store newly opened in the Kingsgate shopping Centre. I spent 21 years working for Boots in Edinburgh before moving to Fife 8 years ago to manage the Kirkcaldy store. I have worked across a number of different store formats including flagship, local, travel, and high street. I was appointed store manager of the Dunfermline store in February 2013 to oversee the store closure project as well as the opening of the brand new, larger store located in the Kingsgate Shopping Centre. My vision for my new store is to have the customer at the very heart of everything we do and to set my team up to be the best they can be. Alan Roy - Park Music - alanroy@btopenworld.com I own Park Music in Chalmers Street selling musical instruments, and we have been there for four years now. Prior to joining Dunfermline Delivers, I was on the board of Kirkcaldy Town Centre Management company, that helped set up the BID company, now Kirkcaldy4all. Bill Williamson - Grill 48 - w.williamson@grill48.com
Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Bill has wide Board Level experience in general and strategic management in both Public and Private sectors in a variety of industries including defence, nuclear, facilities management, engineering, support services, ship repair, electronics, food manufacturing & retailing, hospitality, equipment manufacture, distribution, ports, shipping and oil related services. His specialist areas include Finance, IT, Procurement, Production Management, Strategy Consulting, Health & Safety, Turnaround Management, Organisational Restructuring/Change Management. A member of the Institute of Chartered Accountants of Scotland, Bill is also a business mentor with the Scottish Chambers of Commerce.

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Neil Mackie - Kingsgate Centre - nmackie@kingsgateonline.co.uk

Cllr Jim Leishman - cllr.jim.leishman@fife.gov.uk

Cllr Bob Young - cllr.bob.young@fife.gov.uk

Observers Phil Davison - Police Scotland Richard Pinn - Visit Scotland Richard is currently VisitScotland Regional Director for Perthshire and Fife, and has 35 years experience in the Hospitality industry. Prior to his current job, he was Head of Sector Development , responsible for the management and development of 5 Product Portfolios, covering over 40 product sectors, based on value to the economy, scale of opportunity, consumer insights and industry demand. Richard is responsible for managing VisitScotlands relationship with Fife Council. He works closely with them across a range of groups and committees including Dunfermline Delivers, to ensure continuity and promotion of tourism across various sectors in Fife. Richard is a member of the Institute of Hospitality, and a past board member of the International Culinary Tourism Association. David Grove - Fife Council Jim McLeish Fife Council Joe McGuinness - Fife Council Brian Robb - Oliver & Robb
Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Dunfermline Delivers - Staff Chief Executive - Maggie Mitchell Email: maggie@connectingwithyou.co.uk Maggie heads up the BID Team, reporting directly to the Dunfermline Delivers Board. Working on the strategic development of Dunfermline to the benefit of BID Members Maggie is keen to engage and meet with people, businesses and organisations in the BID area. Please contact Maggie to set-up a meeting to learn more about what Dunfermline Delivers does, how we can help your business and to let us hear your views about developing our activities and the positive promotion of BID businesses and Dunfermline. BID Member Support Manager - Susan De Swarte Email: susan@connectingwithyou.co.uk Susan is based in the office and provides support to all our BID members. She is the primary contact in the office and can provide details of the projects and activity we are currently engaged in. Contact Susan for festival, event and project information, administrative queries and general issues. BID Member Support Officer - Alun Black Email: alun@connectingwithyou.co.uk Alun is our Street Ambassador. His role is to be the visible point of contact for BID members and visitors, providing members with updates and regular contact and visitors with a range of information including directions and details about the leisure and retail offer in the city plus any special events that may be taking place, all with the aim of helping ensure that all have a positive view of the city. Speak to Alun about any street scape or safer towns issues. Digital Strategy Manager - Marc Blake Email: marc@connectingwithyou.co.uk

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Marc is responsible for our digital communications including our recently relaunched website and all our social media channels. He also oversees the town centre Wi-Fi and the soon to be installed digital signage. Marc is the contact for any digital media enquiries and in assisting members by supporting their promotional activity on Dunfermline Delivers digital media channels.

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk

Fife Council

Enterprise, Planning & Protective Services:

03451 551122

Licensing license)

03451 551177 liquor.admin@fife.gov.uk (for alcohol misc.licensing@fife.gov.ukl (for

events/markets General)

Transportation:

03451 555 555 ex 493692

Waste Collection: Environmental Health (Food) Environment Protection (Pollution) Business Rates:

03451 550022 commercial.supervisor@fife.gov.uk 01592 583228 0800 807060 01592 583644 rates.team@fife.gov.uk

Business Support (Business Gateway) 0845 6096611

Dunfermline Delivers | 27 Canmore Street | Dunfermline | KY12 7NU T: 01383 732226 | W: connectingwithyou.co.uk | E: info@connectingwithyou.co.uk