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Frederick Taylor decides to time each and every worker at the Midvale Steel
Company. His view of the future becomes highly accurate:
"In the past man was first. In the future the system will be first."
1929 - Taylorism
Social scientist Kurt Lewin launches the Research Center for Group Dynamics
at the Massachusetts Institute of Technology. His contributions in change
theory, action research, and action learning earn him the title of the "father
of organization development." Lewin is best known for his work in the field of
organization behavior and the study of group dynamics. His research
discovered that learning is best facilitated when there is a conflict between
immediate concrete experience and detached analysis within the individual.
• environment subsystem
• social subsystem
• technical subsystem
• organizational design.
1954 - Leadership/Management
Drucker writes The Practice of Management and introduces the 5 basic roles
of managers. He writes, "The first question in discussing organization
structure must be: What is our business and what should it be? Organization
structure must be designed so as to make possible the attainment of
objectives of the business for five, ten, fifteen years hence."
An Unheralded British academic was invited to try out his theories in Belgium
-- it led to an upturn in the Belgian economy. "Unless your ideas are ridiculed
by experts they are worth nothing," says the British academic Reg Revens,
creator of action learning:
Note that his work has had little impact on this side of the ocean, although it
remains one of the best ways to learn and to improve an organization.
1978 - Excellence
McKinsey's John Larson asks colleague Tom Peters to step in at the last
minute and make a presentation that leads to "In Search of Excellence." Thus
Tom Peters spawns the birth of the "management guru business."
• System Thinking
• Personal Mastery
• Mental Models
• Shared Vision
• Team Learning.
1995 - Ethics
• Record Management
• Workflow - 1970
• Business Process Re-engineering (BPR) - 1990
• Business Process Management (BPR) - 2000
NOTES