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2011-03-28
Change History
Change History
Date 2008-6-23 Change Version V1.0 Change Description Completed the initial draft Author Huang Xiongbin, Qu Guizeng, Hu Congjie, Zhong Xiang, Lin Hongyong, and Jiang Shidong Qu Guizeng and Huang Xiongbin Huang Xiongbin Huang Xiongbin
2008-9-17
V1.1
Updated the troubleshooting method in section "ODU Reports the IF-INPWR-ABN Alarm." Updated the section "ODU reports the RSL_LOW Alarm." Updated the section "Microwave Service Troubleshooting" and modified the sequence of IF cable check and ODU replacement.
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V1.2
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Contents
Contents
Change History................................................................................. i 1 Overview...................................................................................... 1 2 Application................................................................................... 2 3 Principle....................................................................................... 3 4 Preparations................................................................................. 4 5 Locating Faults Occurred in the Live Network.................................5
5.1 Symptom 1: ODU Reports HARD_BAD Alarm......................................................................................................5 5.1.1 Symptom.............................................................................................................................................................5 5.1.2 Fault Analysis.....................................................................................................................................................5 5.1.3 Troubleshooting..................................................................................................................................................5 5.2 Symptom 2: ODU Reports POWER_ALM Alarm...................................................................................................5 5.2.1 Symptom.............................................................................................................................................................5 5.2.2 Fault Analysis.....................................................................................................................................................6 5.2.3 Troubleshooting..................................................................................................................................................6 5.3 Symptom 3: ODU Reports RADIO_MUTE Alarm.................................................................................................6 5.3.1 Symptom.............................................................................................................................................................6 5.3.2 Fault Analysis.....................................................................................................................................................6 5.3.3 Troubleshooting..................................................................................................................................................6 5.4 Symptom 4: ODU Reports RADIO_RADIO_TSL_LOW or RADIO_RADIO_TSL_HIGH Alarm......................7 5.4.1 Symptom.............................................................................................................................................................7 5.4.2 Fault Analysis.....................................................................................................................................................8 5.4.3 Troubleshooting..................................................................................................................................................8 5.5 Symptom 5: ODU Reports RADIO_RSL_LOW Alarm..........................................................................................8 5.5.1 Symptom.............................................................................................................................................................8 5.5.2 Fault Analysis.....................................................................................................................................................8 5.5.3 Troubleshooting................................................................................................................................................10 5.6 Symptom 6: ODU Keeps on Reporting RADIO_RSL_HIGH Alarm....................................................................10 5.6.1 Symptom...........................................................................................................................................................10 5.6.2 Fault Analysis...................................................................................................................................................10 5.6.3 Troubleshooting................................................................................................................................................10
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Contents
5.7 Symptom 7: ODU Reports BD_STATUS Alarm....................................................................................................11 5.7.1 Symptom...........................................................................................................................................................11 5.7.2 Fault Analysis...................................................................................................................................................11 5.7.3 Troubleshooting................................................................................................................................................11 5.8 Symptom 8: ODU Reports IF_INPWR_ABN Alarm.............................................................................................12 5.8.1 Symptom...........................................................................................................................................................12 5.8.2 Fault Analysis...................................................................................................................................................12 5.8.3 Troubleshooting................................................................................................................................................12 5.9 Symptom 9: ODU Reports RADIO_FADING_MARGIN_INSUFF Alarm..........................................................12 5.9.1 Symptom...........................................................................................................................................................12 5.9.2 Fault Analysis...................................................................................................................................................12 5.9.3 Troubleshooting................................................................................................................................................13 5.10 Symptom 10: ODU Reports LOOP_ALM Alarm................................................................................................13 5.10.1 Symptom.........................................................................................................................................................13 5.10.2 Fault Analysis.................................................................................................................................................13 5.10.3 Troubleshooting..............................................................................................................................................13 5.11 Symptom 11: Receiving Signal Level of the ODU Keeps Low...........................................................................13 5.11.1 Symptom.........................................................................................................................................................13 5.11.2 Fault Analysis.................................................................................................................................................13 5.11.3 Troubleshooting..............................................................................................................................................13
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Overview
Maintenance problems occur frequently on microwave products manufactured by Huawei because these products are shortly launched for providing network services. This document aims to troubleshoot the frequently occurred network fault, that is, to enable engineers to check whether the fault is caused by the invalid ODU or the failure in other components. R&D drafts this document based on the analysis and discussions among key members of the maintenance team and other colleagues from the ODU Software, ODU Hardware, and IDU IF. During the analysis and discussions, relevant personnel found that no effective troubleshooting methods are available for microwave products at present. Base on the experiences in solving network problems and problems found in the laboratory, this guide provides troubleshooting methods as many as possible for field engineers' reference. In addition, this guide will be updated accordingly with more and more tools and experiences for troubleshooting emerged in the future.
Application
This guide is applicable to Huawei's own microwave products (including all matched ODUs), instead of purchased microwave products (that is, the turnkey microwave products). This guide assumes that field engineers can use the following troubleshooting methods: Network management (Mandatory) SDH meter (Optional) Other auxiliary tools such as the loopback box (optional) This guide does not involve those faults caused by configuration errors, for example, frequency configuration error. Therefore, the troubleshooting excludes the configuration check. However, this guide describes faults caused by network planning errors, for example, interference caused by the improper frequency planning.
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The troubleshooting principles are as follows:
Principle
Listing symptoms related to the ODU as many as possible. Listing simple symptoms and then the complicated ones. Providing the method for checking the ODU invalidity of each symptom.
Preparations
To provide facilities for the R&D personnel's following-up and troubleshooting, ensure that all the relevant data has been collected according to the data collection tool provided by the R&D before any operation can be carried out on site. Check whether the configurations of the ODU (including the frequency, power, TR interval, mode, ATPC enabling, and AM function) are consistent with the network design values.
5.1.3 Troubleshooting
1. Replace the failed ODU. 2. Check and record both the status information of the time when the alarm occurs on the power cabinet of the equipment room and the performance events of the NE for further fault locating and troubleshooting.
5.2.3 Troubleshooting
Replace the failed ODU.
5.3.3 Troubleshooting
Replace the failed ODU.
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5.4.3 Troubleshooting
1. Reset first the ODU that has reported this alarm under the 1+1 networking protection. 2. Replace the failed ODU.
Symptom 2: This alarm is reported at both the local end and the remote end during operation. 1. Check whether the ODU reported the Hard_bad alarm at both ends. If yes, handle this alarm first (refer to the corresponding method for fault analysis). If on other alarms occur, do as follows: 2. This problem may be caused by the frequency deviation at one end of the ODU. Reset the ODU at one end to check whether the alarm is cleared and whether the link is restored. If yes, this problem must be caused by the frequency deviation of the ODU. To solve the problem, replace the ODU. Otherwise, reset the ODU at the other end to check whether the alarm is cleared or whether the link is restored. If yes, this problem must be caused by the frequency deviation; replace the ODU to solve the problem. If no, do as follows: 3. Check whether the space link is blocked through a telescope or other methods. If there is no block, do as follows: 4. Check the power status when the alarm did not occur yet. If the receiving power at both ends lowered gradually and the alarm was reported eventually, check whether the antenna is in the right position. Adjust the antenna and check whether there is water penetration between the interface of the antenna and the combiner (the flexible waveguide needs to be checked, too). For other problems, do as follows: 5. Replace the ODU at one end and then check whether the alarm is cleared and whether the link is restored. If yes, the problem must be caused by the failure in the ODU. Otherwise, the problem must be caused by the ODU at the other end. Replace the ODU at the other end to solve this problem. Symptom 3: This alarm is reported at both ends during the deployment debugging. 1. Check whether the transmission power is normal at the remote end of the ODU. Check the actual transmission power and alarms at the remote end of the ODU through the network management or survey on site. If the ODU reported the RADIO_TSL_LOW or MUTE, or HARD_BAD alarm, the power failure occurred at the remote end of the ODU, or the ODU reported the HARD_BAD alarm at the local end, handle the preceding alarms first (see the corresponding method for faults analysis). 2. Check the polarization compatibility between the sites at both ends of the ODU and the antenna as well as the direction of the polarization at both ends of the link. This kind of polarization error should be checked and solved during the ODU and antenna installation. Adjust the inconsistence if any, otherwise, do as follows: 3. Check whether the space link is blocked through a telescope or contacting local agencies. If no block exists, do as follows: 4. Check whether the antenna is fixed correctly. Contact the local network planning department and check through professional software whether the antenna is placed too high or too low (this problem has occurred in Indonesia before). If yes, negotiate with the local network planning department and customers for solution. Otherwise, turn the antenna in both horizontal and vertical directions in a large scale. If this alarm is cleared during this process, this problem must be caused by the positioning of the antenna. Adjust the antenna carefully to solve the problem. Otherwise, do as follows: 5. Check whether the receiving link of the ODU is invalid at the local end.
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Cares must be taken during the antenna alignment due to the small bean width of the major lode of the high frequency antennas with big aperture. Because the echo flapping caused by poor connection of the interface has too much effect on the HF signal, ensure the high compatibility of both the HF ODU and the antenna during the connection.
5.5.3 Troubleshooting
1. According to step 2 in symptom 2, if the alarm is cleared after the ODU reset, ensure the continuous operation of this ODU first in case the spare parts are not sufficient, and keep relevant records. Replace the failed ODU when replace kits are available. 2. Check and record both the status information of the time when the alarm occurs on the power cabinet of the equipment room and the performance events of the NE for further fault locating and troubleshooting.
5.6.3 Troubleshooting
Replace the failed ODU.
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5.7.3 Troubleshooting
Replace the failed ODU.
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5.8.3 Troubleshooting
Replace the failed ODU.
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5.9.3 Troubleshooting
For details, see Chapter 5.5"Symptom 5: ODU Reports RADIO_RSL_LOW Alarm."
5.10.3 Troubleshooting
1. Cancel the loop operation to clear this alarm. 2. Replace the ODU with hardware failure.
5.11 Symptom 11: Receiving Signal Level of the ODU Keeps Low
5.11.1 Symptom
When both the installation and configuration are correct, the ATPC is disabled and the actual receiving power of the ODU is much lower than the target value of the network design (more than 10 dB lower than the designed target value). Remark: This guide analyzes only the receiving signal level that are more than 10 dB lower than the network design value rather than level that are less than 10 dB lower than the network design value (no details provided here since it needs to be analyzed case by case).
5.11.3 Troubleshooting
For details, see Chapter 5.5"Symptom 5: ODU Reports RADIO_RSL_LOW Alarm."
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The link for downloading the 1.10 version of the HP/SP/LPA ODU is as follows: http://support.huawei.com/support/pages/editionctrl/catalog/ShowVersionDetail.do? actionFlag=getDetail&node=000001435394&colID=ROOTWEB|CO0000000065.
1. Two digits 21 Barcode identification. 2. Eight digits Huawei BOM code. 3. Two Characters Product Code, 10XMC1/XMC-2,6CHP/SP/LPA,4G HPA/SPA/LP. 4. Two Characters -- Product Date, The first is Year, and the second is Month, A 10, B 11, C 12, and so on. For example, 91 2009.01, AB 2010.11. 5. Six digits serial number.
6.4 Page for Querying the SN Number of the ODU on the Network Management Shown in Figure 1
Figure a.1 Page for querying the SN number of the ODU on the network management
6.5 Taking the principles Below to Check Factories That Produce the ODU Based on Software Versions
8 xx indicates the ODU is Huawei's own product. 1 xx indicates the ODU is made by RBW. 2 xx indicates the ODU is made by Comba.
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6.7 ODU Radio-Frequency Loop and the Support status of Various ODUs
1. Loop: Refers to an operation for cable troubleshooting, that is, to transmit the received signal back to the signal source end at the assigned site (or the loop site). Check the back transmission signal at the source end to check whether there is something wrong with the line. The loop consists of the inloop and outloop. 2. At present, the radio-frequency supports only the inloop. Those ODUs, including the RBM and the XMC ODU, can support the software radio-frequency inloop. ODUs made by Comba do not support the radio-frequency function. The ODU inloop can be performed through signal spill-over. After setting the radio-frequency inloop, set the bandwidth to 7M QPSK and configure the fixed frequency (the minimum frequency is +3.5 MHz at the Tx high site while the maximum frequency is -3.5 MHz at the Tx low site). Then configure the maximum transmission power as -0.5dB. In addition, if the loop is performed through the signal spill-over, the receiving power will change after the configuration, and the value of the receiving power varies with different frequency band. The 900R3 version or later supports the coupled loop of Huawei's own ODU. After setting, the modulation mode is QPSK and the bandwidth keeps unchanged. The frequency and power
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vary with the ODU hardware. 3. Figure a.1 shows the query method through the network management (U2000). Figure a.1 Query method through the network management
6.8 SN Code of the ODU and the Support Status of the Factory Information
1. The ODU barcode version supports all IDU versions, and all ODUs support all IDU versions staring from October of 2009. Therefore, the ODU barcode can be checked on the IDU page. Figure a.1 shows the page for query based on the network management.
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