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imageRUNNER 3245/3235 Series / imageRUNNER 3230/3225 Service Guide

imageRUNNER 3245/3235 Series / imageRUNNER 3230/3225 Service Guide July 2008
Rev. 0 Page i

IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageRUNNER
3245/3235 Series / imageRUNNER 3230/3225.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM
ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF
CONFIDENTIAL INFORMATION.
ALL PRICES AND SPECIFICATIONS LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING
REVISIONS.
Service Guide History
July 2008
o Service Guide Rev. 0 Released

Rev. 0 Page ii
Published by
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042-1198
1-800-OK-CANON
ServicePlanning@cusa.canon.com

Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center website: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central website: http://isgcentral.cusa.canon.com
Canon Network Access (CNA) website: http://www.cna.cusa.canon.com

Distributed in the United States by Canon U.S.A., Inc.

This Service Guide is the property of Canon U.S.A., Inc.
Canon U.S.A., Inc. 2008. All rights reserved.

The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.

Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference
purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without
the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.

Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to indemnify Canon
U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Providers possession,
use, or misuse of this Service Guide.

As an authorized Canon dealership for the imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 you
agree that the imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 and its related hardware/software
accessories will not be exported from the United States except in strict accordance with the Export Administration
Regulations of the U.S. Department of Commerce and other U.S. laws and regulations controlling exports from the
United States.

Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information and/or
specifications contained in it at any time without notice. Additionally, all prices, specifications and availability dates
listed herein are subject to change without notice. The latest version is available online at the ISG Central and e-
Support websites noted above. Please make certain that you are using the latest version. Specimens of Web pages
included herein are for illustration purposes only.

Canon, Always Ask for Canon Genuine Toner, Parts & Supplies and MEAP are registered trademarks of Canon Inc.
imageRUNNER is a trademark of Canon Inc.

All other company names and product names may be trademarks or registered trademarks of their respective owners,
and are hereby acknowledged.


Rev. 0 Page iii
Table of Contents

I. Product Overview, Configuration, and Accessories -------------------------------------------- 1
A. Overview------------------------------------------------------------------------------------------------------------------ 1
B. Configuration------------------------------------------------------------------------------------------------------------ 4
C. Main Unit Box Contents---------------------------------------------------------------------------------------------- 8
D. Accessory Options ---------------------------------------------------------------------------------------------------- 9
1. DADF-U1 --------------------------------------------------------------------------------------------------------------- 9
2. Platen Cover Type M------------------------------------------------------------------------------------------------ 9
3. Cassette Feeding Unit-Y3 ------------------------------------------------------------------------------------------ 9
4. Document Tray-J1---------------------------------------------------------------------------------------------------- 9
5. Envelope Feeder Attachment-C2--------------------------------------------------------------------------------- 9
6. Inner 2 Way Tray-D1 ------------------------------------------------------------------------------------------------ 9
7. Finisher-S1------------------------------------------------------------------------------------------------------------10
8. Additional Finisher Tray-B1 ---------------------------------------------------------------------------------------10
9. Finisher-AE1----------------------------------------------------------------------------------------------------------10
10. Saddle Finisher-AE2------------------------------------------------------------------------------------------------10
11. Puncher Unit-M1-----------------------------------------------------------------------------------------------------11
12. Cabinet-P1 ------------------------------------------------------------------------------------------------------------11
13. Paper Deck-Q1-------------------------------------------------------------------------------------------------------11
14. Copy Tray-J1 ---------------------------------------------------------------------------------------------------------11
E. Print Controller Options --------------------------------------------------------------------------------------------11
1. PCL Print Kit-AA1----------------------------------------------------------------------------------------------------11
2. PS Printer Kit-AA1---------------------------------------------------------------------------------------------------11
3. Direct Print Kit-F1----------------------------------------------------------------------------------------------------11
4. Encrypted Secured Print Software-C1 -------------------------------------------------------------------------12
5. Barcode Printing Kit-A1 --------------------------------------------------------------------------------------------12
F. Fax Options-------------------------------------------------------------------------------------------------------------12
1. Super G3 Fax Board-AC1 -----------------------------------------------------------------------------------------12
2. Super G3 2
nd
Line Fax Board-AC1------------------------------------------------------------------------------12
3. Super G3 2
nd
/3
rd
- Line Fax Board-AC1-------------------------------------------------------------------------12
G. Universal Send Options---------------------------------------------------------------------------------------------12
1. Color Universal Send Kit-P1 --------------------------------------------------------------------------------------12
2. Universal Send Advanced Features Set-B1 ------------------------------------------------------------------12
3. Universal Send Security Feature Set-B1 ----------------------------------------------------------------------13
4. Color Universal Send Kit-P1 Full Package--------------------------------------------------------------------13
5. Digital User Signature Kit-B1 -------------------------------------------------------------------------------------13
H. Send and Print Packages-------------------------------------------------------------------------------------------13
1. Universal Send & PCL Print Package-AA1 -------------------------------------------------------------------13
I. Other System Options-----------------------------------------------------------------------------------------------13
1. System Upgrade RAM-A1-----------------------------------------------------------------------------------------13
2. Additional Memory Type A ----------------------------------------------------------------------------------------13
3. Wireless LAN Board-A1--------------------------------------------------------------------------------------------13
4. Access Management System Kit-A2----------------------------------------------------------------------------13
5. USB Memory Connectivity Kit-A1 -------------------------------------------------------------------------------14
6. Authorized Send Kit-V3 --------------------------------------------------------------------------------------------14
7. Web Access Software-G1-----------------------------------------------------------------------------------------14
8. Workflow Composer-C1 -------------------------------------------------------------------------------------------14
9. Expansion Bus Board-E1------------------------------------------------------------------------------------------14
J. Security & Accessibility --------------------------------------------------------------------------------------------15
1. Removable Hard Disk Drive Kit-C1 -----------------------------------------------------------------------------15
2. Secure Watermark-A1----------------------------------------------------------------------------------------------15
3. HDD Data Encryption Kit-B5--------------------------------------------------------------------------------------15
4. HDD Data Erase Kit-B2 --------------------------------------------------------------------------------------------15
5. Braille Label Kit-E1--------------------------------------------------------------------------------------------------15

Rev. 0 Page iv
6. ADF Access Handle-A1--------------------------------------------------------------------------------------------15
7. Voice Operation Kit-B1---------------------------------------------------------------------------------------------15
8. Remote Operators Software Kit-A3 ----------------------------------------------------------------------------15
9. USB Keyboard -------------------------------------------------------------------------------------------------------16
10. Voice Guidance Kit-D1---------------------------------------------------------------------------------------------16
11. IP Sec Board-A1-----------------------------------------------------------------------------------------------------16
II. Dealer Sales/Service Authorization------------------------------------------------------------------17
A. Technician/System Engineer--------------------------------------------------------------------------------------17
III. Educational Training--------------------------------------------------------------------------------------17
A. Overview-----------------------------------------------------------------------------------------------------------------17
B. Certification-------------------------------------------------------------------------------------------------------------18
C. Who Should Attend --------------------------------------------------------------------------------------------------18
D. Training Facilities-----------------------------------------------------------------------------------------------------18
E. Prerequisites -----------------------------------------------------------------------------------------------------------18
F. What You Will Learn -------------------------------------------------------------------------------------------------19
G. Course Highlights ----------------------------------------------------------------------------------------------------19
H. Course Equipment----------------------------------------------------------------------------------------------------19
I. Student Feedback and Course Follow-up --------------------------------------------------------------------20
J. Service Materials------------------------------------------------------------------------------------------------------20
IV. Servicing Notes---------------------------------------------------------------------------------------------21
A. License Management System (LMS)----------------------------------------------------------------------------21
B. Recommended System Engineer Requirements -----------------------------------------------------------22
C. Power and Plug Requirements -----------------------------------------------------------------------------------23
D. Installation Space Requirements --------------------------------------------------------------------------------24
E. Installation Times-----------------------------------------------------------------------------------------------------25
F. Upgrading (Service Support Tool) ------------------------------------------------------------------------------25
G. Computer Requirements for Upgrading-----------------------------------------------------------------------26
H. Hard Disk Drive Handling ------------------------------------------------------------------------------------------26
I. Consumables-----------------------------------------------------------------------------------------------------------27
J. Consumable Parts----------------------------------------------------------------------------------------------------27
K. Periodic Maintenance------------------------------------------------------------------------------------------------30
V. Suggested End-User Customer Service Offerings----------------------------------------------32
A. Monthly Copy Volume-----------------------------------------------------------------------------------------------32
B. Limited Warranty Support------------------------------------------------------------------------------------------32
1. End-User Limited Warranty Conditions ------------------------------------------------------------------------32
2. Warranty Administration Reduction Program-----------------------------------------------------------------33
3. Warranty Parts For Repair ----------------------------------------------------------------------------------------35
4. e-Tag -------------------------------------------------------------------------------------------------------------------37
5. On-Line Limited Warranty Credit Inquiry-----------------------------------------------------------------------39
VI. Product Technical Support Offerings ---------------------------------------------------------------42
A. Dealer Support Requirements ------------------------------------------------------------------------------------42
B. Canon USA Support Offerings -----------------------------------------------------------------------------------43
1. Canon USA Technical Support Center-------------------------------------------------------------------------43
2. Internet Support ------------------------------------------------------------------------------------------------------44
VII. Appendix------------------------------------------------------------------------------------------------------47
A. Specifications----------------------------------------------------------------------------------------------------------47
B. Warranty -----------------------------------------------------------------------------------------------------------------53
1. Main Unit Limited Warranty ---------------------------------------------------------------------------------------53
2. Drum Unit Limited Warranty --------------------------------------------------------------------------------------54
C. List of Tables-----------------------------------------------------------------------------------------------------------55

Rev. 0 Page 1
I. Product Overview, Configuration, and Accessories
A. Overview
The imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 are
replacements for the imageRUNNER 3045/3035/3030/3025 models with
improved performance and support for color scanning.
The imageRUNNER 3245/3245i (Segment 4), imageRUNNER 3235/3235i
(Segment 3) and the imageRUNNER 3230/3225 (Segment 2) are Black &
White devices with print speeds of up to 45 ppm (pages-per-minute), 35 ppm,
30 ppm, and 25 ppm respectively featuring the MEAP (Multifunctional
Embedded Application Platform) architecture with advanced capabilities.
Speed Comparisons (LTR) (Table 1)
imageRUNNER
3245/3245i
imageRUNNER
3235/3235i
imageRUNNER 3230 imageRUNNER 3225
Up to 45 ppm Up to 35 ppm Up to 30 ppm Up to 25 ppm
imageRUNNER 3245/3235 Series Comparisons (Table 2)
Feature
imageRUNNER
3245
imageRUNNER
3245i
imageRUNNER
3235
imageRUNNER
3235i
DADF Standard Standard Standard Standard
Platen Cover N/A N/A N/A N/A
Main Memory
(Standard)
512MB + 256MB 1GB + 256MB 512MB + 256MB 1GB + 256MB
Main Memory
(Maximum)
1GB + 768MB 1GB + 768MB 1GB + 768MB 1GB + 768MB
Color Scan
(up to 300dpi)
Standard Standard Standard Standard
Color Scan
(up to 600dpi)
Option Option Option Option
Super G3 Fax
(1
st
line)
Super G3 Fax
(2
nd
line)
Super G3 Fax
(2
nd
& 3
rd
line)
PDL UFRII Standard Standard Standard Standard
PDL PCL Option Standard Option Standard
PDL PS Option Standard Option Standard
Send Option Standard Option Standard
USend Advanced
Feature
Option Standard Option Standard
USend Security
Feature
Option Standard Option Standard
User Signature Option Option Option Option
Send Trial Kit Standard N/A Standard N/A

Rev. 0 Page 2
imageRUNNER 3230/3225 Comparison (Table 3)
Feature imageRUNNER 3230 imageRUNNER 3225
DADF Option Option
Platen Cover Option Option
Main Memory (Standard) 512MB + 256MB 512MB + 256MB
Main Memory (Maximum) 1GB + 768MB 1GB + 768MB
Color Scan (up to 300dpi) Standard Standard
Color Scan (up to 600dpi) Option Option
Super G3 Fax (1
st
line) Option Option
Super G3 Fax (2
nd
line) Option Option
Super G3 Fax (2
nd
& 3
rd
line) Option Option
PDL UFRII Standard Standard
PDL PCL Option Option
PDL PS Option Option
Send Option Option
PDF Advanced Feature Option Option
PDF Security Feature Option Option
User Signature Option Option
Send Trial Kit Standard Standard
Certain optional software features are preinstalled on all new units, and in
order to activate the software programs, the feature must be licensed through
the License Management System (LMS). This replaces the need for additional
hardware or dongles to activate new software. Refer to the LMS section
herein for further details.
Improved Features (Table 4)
New system architecture (imageCHIP II)
Image quality enhancement with support for true 1200 x 1200 dpi printing
New DADF
Rich Send color scanning and XPS support (Microsoft's version of a PDF file)
Scan to, or print direct from USB Memory
Usability improvement with new operation panel screen
The new system architecture (imageCHIP II) incorporates both the System On
Chip (SOC) architecture of the previous imageRUNNER devices as well as a
new accelerator CPU. This new controller helps the device achieve faster
processing and support for more sophisticated features. This new system
architecture also supports Canons MEAP (Multifunction Embedded
Application Platform) technology for integration with unique business
applications.

Rev. 0 Page 3
Support for true 1200 x 1200 dpi printing capability enables clear and crisp
image quality. Character proportion, screen processing, line width adjustment
and toner burst control have all been improved.
These imageRUNNER devices offer a new DADF
(Standard with imageRUNNER 3245/3235 Series, Optional on the
imageRUNNER 3230/3225) with a 100-sheet paper capacity and a dual 550-
sheet front loading paper cassettes that can accommodate paper sizes up to
11" x 17" and 17 lb. - 20 lb. Bond in weights. These devices can perform auto
duplexing with paper weights ranging from 13 lb. - 32 lb. Bond. Users can also
add a cassette feeding unit that provides two more 550-sheet cassettes and a
2,700-sheet paper deck for increased paper capacity of up to 4,950 sheets for
uninterrupted productivity.
Advanced digital workflows with color scanning capabilities are supported.
Not only do they support a rich Color Universal Send feature set, but scanning
is also done at high speeds of up to 51 images per minute (ipm) (B&W
600dpi/Color 300dpi). Additionally, XPS
1
file format sending is a choice in file
format selection.
Integration with USB Memory will allow users to easily store documents
scanned at the imageRUNNER device to their USB Memory, or print out
documents from their USB Memory without hooking up a laptop to the device
(requires the device to be configured with PS printing or Direct Print Kit-F1).
The new operation panel screen has a wider angle for better viewing and a
faster response time with an added volume control key and an USB I/F on the
side enabling quick USB connection.
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that the
imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 models
meet the ENERGY STAR guidelines for energy efficiency.
2

1
XPS is Microsoft's version of a PDF file.
2
If any options are installed, the device may no longer be ENERGY STAR qualified.

Rev. 0 Page 4
B. Configuration
Note: All configurations shown are for reference purposes only and are subject
to change without notice. Please refer to the Dealer Price List on the ISG
Central Website for the most up-to-date Item Numbers.
Configuration (Table 5)
Item Item Number
3

imageRUNNER 3245 shown configured with Saddle Finisher-AE2, Puncher Unit-M1, Paper Deck-Q1, and
Cassette Feeding Unit-Y3
imageRUNNER 3245 2534B003AA
imageRUNNER 3245i 2534B004AA
imageRUNNER 3235i 2535B004AA
Accessory Options

DADF-U1 (Standard with imageRUNNER 3245/3235 Series) 2538B002AA

3
Item Numbers and Part Numbers are subject to change without notice.

Rev. 0 Page 5
Item Item Number
3

Platen Cover Type-M 2539B001AA

Cassette Feeding Unit-Y3 8695A005AA

Cabinet-P1 9669A003AA

Paper Deck-Q1 8694A002AA

Inner 2 Way Tray-D1 9562A001AA

Finisher-S1 9563A001AA

Rev. 0 Page 6
Item Item Number
3

Finisher-AE1 1631B002AA

Saddle Finisher-AE2 1632B002AA

Additional Finisher Tray-B1 9565A001AA

Puncher Unit-M1 (option for Finisher-AE1 and Saddle Finisher-AE2) 8690A002BB
Puncher Unit-R1 (option for Finisher-S1) 9566A002AA
FL Cassette-Z1 (Replacement for Drawer 1) 8733A001BB
FL Cassette-Y1 (Replacement for Drawer 2, 3, and 4) 8732A001AB
Envelope Attachment Feeder-C2 8697A002AA
Copy Tray-J1 8815A001AB
Document Tray-J1 8065A001AC

Rev. 0 Page 7
Item Item Number
3

Card Reader-C1 6575A001AA
Card Reader Kit-B3 9005A003AA
Basic Card Set 0500A002AA
Copy Card Set (1-30) 0499A004AA
Braille Label Kit-E1 7518A003AA
Voice Operation Kit-B1 2734B002AA
Voice Guidance Kit-D1 2733B002AA
ADF Access Handle-A1 1095B001AA
System Connectivity Accessories
PCL Printer Kit-AA1 2722B002AA
PS Printer Kit-AA1 2723B002AA
Direct Print Kit-F1 1542B004AA
Web Access Software-G1 2738B002AA
USB Memory Connectivity Kit-A1 2729B001AA
Super G3 Fax Board-AC1 2717B002AA
Super G3 2
nd
Fax Board-AC1 2718B002AA
Super G3 2
nd
/3
rd
Fax Board-AC1 2719B002AA
Wireless LAN Board-A1 2727B001AA
Access Management System Kit-A2 1642B005AA
System Upgrade RAM-A1 2725B001AA
Additional Memory Type A (512MB) 2726B001AA
Expansion Bus Board-E1 2724B001AA
HDD Data Erase Kit-B2 2345B002AA
HDD Data Encryption Kit-B5 2730B002AA
IP SEC Board-A1 2728B001AA
Remote Operators Software Kit-A3 0115B009AA
Barcode Printing Kit-A1 9941A001AA
Secure Watermark-A1 1082B002AA
Encrypted Secure Print Software-C1 1337B002AA
USB Keyboard 1266V426
USB Keyboard Bracket 1 1187V793
Send Options
Color Universal Send Kit-P1 2739B002AA
Digital User Signature Kit-B1 1326B006AA
Universal Send Advanced Feature Set-B1 1323B006AA
Universal Send Security Feature Set-B1 1324B006AA
Universal Send & PCL Print Package-AA1 2912B002AA
Color Universal Send Kit-P1 Full Package 2739B005AA
Supplies & Consumables
GPR 15/16 Drum Unit 9630A004BA
GRR-15 Black Toner (imageRUNNER 3230/3225) 9629A003AA
GPR-16 Black Toner (imageRUNNER 3245/3235) 9634A003AA
Staple-J1 6707A001AC
Staple Cartridge-D2 0250A002AD

Rev. 0 Page 8
Item Item Number
3

Stamp Ink Cartridge-C1 1857B001AA
Service Manuals
imageRUNNER 3245/3235/3230/3225 DU7-1258-000
DADF-U1 DU7-1259-000
Paper Deck-Q1 DU7-1115-020
Envelope Feeder Attachment-C2 DU7-1260-000
Finisher-S1 DU7-1130-010
Finisher-AE1/Saddle Finisher-AE2 DU7-1261-000
Super G3 Fax Board-AC1 DU7-1262-000
Color Universal Send Kit-P1 DU7-1263-000
Parts Catalogs
imageRUNNER 3245/3235/3230/3225 DU7-3210-000
DADF-U1 DU7-3211-000
Paper Deck-Q1 DU7-3133-010
Envelope Feeder Attachment-C2 DU7-3212-000
Finisher-S1 DU7-3129-010
Finisher-AE1/Saddle Finisher-AE2 DU7-3213-000
Super G3 Fax Board-AC1 DU7-3214-000
Color Universal Send Kit-P1 DU7-3215-000
C. Main Unit Box Contents
Note: Box contents shown are for reference purposes only and are subject to
change without notice.
imageRUNNER 3245/3235/3230/3225 Box Contents (Table 6)
Main Unit Drum Unit Warranty
Operators Manual: Easy Operation Guide Registration for Purchase
Operators Manual: Getting Started Guide Installation Checklist
Operators Manual: e-Manual iR Series Limited Warranty
Operators Manual: Troubleshooting Filter Installation Procedure
Tutorial CD Perchlorate Notice
MEAP Administration Software CD-ROM
imageWARE Enterprise Management Console CD
imageWARE Document Management Personal V4
imageRUNNER 3245/3235/3230/3225 Base Models Only
UFR II Driver/Utility CD Send-Trial USA-B1
imageRUNNER 3245i/3235i Models Only
UFR II/PCL/PS Driver/Utility CD


Rev. 0 Page 9
D. Accessory Options
1. DADF-U1
Up to 100 sheet capacity for LTR, LTR-R, STMT, LDGR, and LGL sized
paper
Up to 51 ipm for 600dpi B&W and 300dpi color
Quickly feeds multi page and double-sided originals
Accepts originals in weights from 11 lb. to 32 lb. Bond (One-sided
scanning), 13 lb. to 32 lb. Bond (Two-sided scanning)
Standard on the imageRUNNER 3245/3235 Series; Optional on the
imageRUNNER 3230/3225 models
2. Platen Cover Type M
Secures originals on the platen glass for scanning
Ideal for environments where most of the volume is made up of printing
or single-page copying or scanning
Optional only for the imageRUNNER 3230/3225 models
3. Cassette Feeding Unit-Y3
Adds two additional front-loading, user-adjustable 550-sheet (20lb.
Bond) paper cassettes to the standard paper supply
Supports 11x 17 LGL, LTR, LTRR, STMTR, EXEC paper sizes
Accepts originals in weights from 17 lb. to 20lb. Bond
Cannot be installed if the Cabinet is installed
4. Document Tray-J1
Allows users to rest documents on the tray when operating the device
Cannot be installed with Card Reader-C1, Voice Guidance Kit-D1, or
Voice Operation Kit-A1
5. Envelope Feeder Attachment-C2
Fits inside the upper standard paper cassette for envelope feeding
Capacity up to 50 envelopes
Acceptable envelope types are COM 10, Monarch, DL, ISO-B5, ISO-C5
and Yougata 4
6. Inner 2 Way Tray-D1
Installs inside the main output area for second output destination
Collates, groups, or rotates depending on what the end-user requires
Supports 11 x 17, LGL, LTR, STMT-R, EXEC, Free Size, and
Envelopes
Upper tray has a maximum of 100 sheets for letter size paper and 50
sheets for all other sizes. The lower tray has a maximum capacity of
250 sheets for letter-sized paper and 100 sheets for all other sizes.
The Inner 2 Way Tray-D1, Finisher-S1, Finisher-AE1 or Saddle
Finisher-AE2 cannot be installed at the same time.

Rev. 0 Page 10
7. Finisher-S1
Offers one output tray as standard and a second optional output tray
Up to 300 sheets (LTR) per tray when the optional Additional Finisher
Tray-B1 is installed
Maximum total capacity of up to 1,000 sheets (LTR)
Top left corner stapling for up to 50-sheets (LTR) and 30 sheets (LGL,
LTR-R, or LDGR sized sheets.
Supports 11 x 17, LGL, LTR, LTR-R, STMT-R, Free Size, and
Envelopes
8. Additional Finisher Tray-B1
Option for the Finisher-S1
Provides a second output destination within the original footprint of the
device.
When installed, capacities for both trays are 300-sheets (LTR), 150-
sheets (All other sizes)
9. Finisher-AE1
Offers two output trays for a total capacity of up to 2,000 sheets (LTR)
Buffer Pass Unit-E2 is included and can act as a third output
destination.
Corner and Double Margin stapling up to 50 sheets (LTR)
10. Saddle Finisher-AE2
Offers two output trays for a total capacity of up to 2,000 sheets (LTR)
Buffer Pass Unit-E2 is included and can act as a third output
destination.
Corner and Double Margin stapling up to 50 sheets (LTR)
Continuous booklet printing is available (Need to turn stacking limit off
in Service Mode)
Saddle Stitch finishing capabilities for booklet sets up to 15 sheets in
LTTR, LGL, 11" x 17" sizes
The Inner 2 Way Tray-D1, Finisher-S1, Finisher-AE1, or Saddle

Rev. 0 Page 11
11. Puncher Unit-M1
Option for the Finisher-AE1 and Saddle Finisher-AE2
Places 2 or 3 holes in pages one sheet at a time for stocks up to 32 lb.
Bond
Supports LTRR, LTR, LGL and 11 x 17 paper sizes
Offers 3,000 sheet punch waste tray capacity, helping minimize the
need for users to empty the waste tray
12. Cabinet-P1
Can be used for adjusting the height of the machine
Provides a space to store toner or additional paper supply
Does not add paper capacity to the system, serves as a means to
adjust the height of the machine
Cannot be installed if the Cassette Feeding Unit-Y3 is installed
13. Paper Deck-Q1
Provides additional 2,700 sheets of letter-sized paper capacity (20 lb.
Bond)
Accepts originals in weights from 17 lb. to 28 lb. Bond
Cassette Feeding Unit-Y3 or Cabinet-P1 must be installed
14. Copy Tray-J1
Offers a third output destination allowing users to dedicate specific trays
to delivery of faxed, copied or printed output
Maximum paper capacity of 150 sheets for Letter-sized output and 75
sheets for all other sizes
E. Print Controller Options
1. PCL Print Kit-AA1
Networked printing support for PCL 5e and PCL 6 drivers
LMS Activated
2. PS Printer Kit-AA1
Networked printing support for PostScript 3 emulation drivers
LMS Activated
3. Direct Print Kit-F1
Enables users to print PDF files directly to the device bypassing the
driver

Rev. 0 Page 12
4. Encrypted Secured Print Software-C1
Enables users to encrypt print data sent from a computer over the
network, using the Secured Print function
Print data is decrypted at the device
Enables users to strengthen the security of print data
LMS Activated
5. Barcode Printing Kit-A1
Provides the ability to print barcodes in SAP R3 environments
Requires the PCL Printer Kit-AA1
LMS Activated
F. Fax Options
1. Super G3 Fax Board-AC1
Provides a connection for one telephone line to enable traditional faxing
capabilities
2. Super G3 2
nd
Line Fax Board-AC1
Enables users to use two lines simultaneously to send and receive fax
documents
3. Super G3 2
nd
/3
rd
- Line Fax Board-AC1
Enables users to use two or three lines simultaneously to send and
receive fax documents
Cannot be installed with the Super G3 2
nd
Line Fax Board-AC1
G. Universal Send Options
1. Color Universal Send Kit-P1
Enables scan to e-mail, I-fax, User Inbox, and File Server
Enables send feature which allows the device to serve as the central
document communication hub of any small to mid sized office
environment
Standard on imageRUNNER 3245i/3235i
LMS Activated on imageRUNNER 3245/3235/3230/3225
2. Universal Send Advanced Features Set-B1
PDF/XPS Compact
PDF/XPS (OCR)
PDF Trace and Smooth

Rev. 0 Page 13
3. Universal Send Security Feature Set-B1
Option for Color Universal Send Kit-P1
Enables the user to create Encrypted PDF documents
Digital Device Signature mode uses the device signature certificate and
key pair inside the machine to add a digital signature to a PDF/XPS
document
4. Color Universal Send Kit-P1 Full Package
The Color Universal Send Kit-P1 Full Package combines the Universal
Send Advance Feature Set-B1 and the Universal Send Security Feature
Set-B1 in one package
5. Digital User Signature Kit-B1
Enables the user to identify which user signed a PDF/XPS document
enabling document authentication
Works when the user is signed on using SSO or SDL
LMS Activated
H. Send and Print Packages
1. Universal Send & PCL Print Package-AA1
Option for imageRUNNER 3245/3235/3230/3225 base models only
Combines PCL 5e/6 printing and Universal Send in one package
Cannot be installed with the Color Universal Send Kit-P1
I. Other System Options
1. System Upgrade RAM-A1
Adds an additional 512MB RAM
Required for 600 dpi color scanning
2. Additional Memory Type A
Adds an additional 512MB RAM
Required when adding the PS Printer Kit-AA1, Voice Operation Kit-B1,
or for flash support with the Web Access Software-G1
3. Wireless LAN Board-A1
Enables the device to connect to a wireless network
4. Access Management System Kit-A2
Enables the user to restrict the entire function or various features of the
copy, print, mail box, and send functions that each user can access

Rev. 0 Page 14
5. USB Memory Connectivity Kit-A1
Enables support of USB removable media devices into the USB port on
the control panel to print data stored in media, save scanned data or
date stored in Mail Box to media, etc.
Supports PDF, JPEG, and TIFF file formats
LMS Activated
6. Authorized Send Kit-V3
The Authorizes Send Kit MEAP application provides Scan-to-e-Mail,
Scan-to-Fax capabilities
Integrates with, and can authenticate to, a wide variety of authentication
servers and enterprise systems using common protocols
Available in 1, 10 or 100 license options
7. Web Access Software-G1
Allows the user to view internet and intranet sites directly from the
device control panel
Users can download and print web pages and PDF files
Requires additional memory Type A to new flash contents on Web
pages for the imageRUNNER 3245/3235 Series and the
imageRUNNER 3230/3225.
Requires the PS Printer Kit-AA1 or Direct Print Kit-F1 to print PDF files
for the imageRUNNER 3245/3235 Series and the imageRUNNER
3230/3225
8. Workflow Composer-C1
Workflow Composer
4
allows users to register one key that
encompasses the scan, edit/merge, print, and send settings necessary
to perform a specific task or workflow. Once registered, this key can
then be used for future operation of the same workflow.
Provides the ability to turn complex multi-step job tasks into simple one-
touch operation
LMS Activated
9. Expansion Bus Board-E1
Required to install the Wireless LAN Board-A1 or the IP Sec Board-A1

4
Available at a later date from the main unit launch.

Rev. 0 Page 15
J. Security & Accessibility
1. Removable Hard Disk Drive Kit-C1
The Removable Hard Disk Drive Kit-C1
Error! Bookmark not defined.
allows the
physical removal of the Hard Disk Drive when the device is unattended
or not in use to protect confidential data and provide a greater level of
security
2. Secure Watermark-A1
Enables users to embed hidden text in the background of copies/prints
Embedded text will appear when copies of the document are made
LMS Activated
3. HDD Data Encryption Kit-B5
Encrypts image data before writing to the HDD
Provides protection for both temporary and permanent data
Equipped with Canon MFP Security Chip 1.00 which is Common
Criteria Certified
4. HDD Data Erase Kit-B2
Temporary data will be overwritten and erased immediately after job
completion and permanent data such as mail box data will be
overwritten and erased after it is deleted
Offers three erasure methods depending on sensitivity of documents
(Null Once, Random Once and Random 3 times)
5. Braille Label Kit-E1
Provides easier access for visually impaired users
Conform to ADA Section 508 Requirements
6. ADF Access Handle-A1
Helps users to open the Document Feeder to allow for easier access for
seated users
Helps meet ADA Section 508 standards
7. Voice Operation Kit-B1
Enables users to set various functions of the machine using their voice
3 modes which includes Voice Guide & Recognition Mode, Voice Guide
Mode and Recognition Mode
Requires the Additional Memory Type A (512MB)
Cannot be installed with Card Reader-C1
Cannot be installed with Document Tray-J1 Voice Guidance Kit-D1
8. Remote Operators Software Kit-A3
Remote access utility that mirrors the device control panel functionality
on a personal computer so seated users can program the system
LMS Activated

Rev. 0 Page 16
9. USB Keyboard
External keyboard access to perform native functions
Cannot be used at the same time with eCopy and MEAP applications
10. Voice Guidance Kit-D1
Required to provide voice synthesis capabilities to assist visually
impaired users with job programming and confirmation
11. IP Sec Board-A1
With the optional IP Sec Board-A1 installed, these imageRUNNER
devices allow users to use IP Sec to ensure information privacy and
security for Internet Protocol (IP) communications over a network

Rev. 0 Page 17
II. Dealer Sales/Service Authorization
A. Technician/System Engineer
To become authorized and maintain authorization to service an
imageRUNNER device, each Authorized Resellers location must have at least
one employee who has successfully completed the appropriate
imageRUNNER device Training Program and received certified status.
III. Educational Training
A. Overview
The imageRUNNER 4570 Series Technical Training Program, which includes
training for the imageRUNNER 3245/3235 Series and imageRUNNER
3230/3225, consists of two different but integral components, an online course,
and a classroom course. The goal behind utilizing a blended approach is to
leverage the advantages of the eLearning Center to complement an already
successful classroom training approach and to deliver training in the most
efficient and effective way possible.
The course has two major components:
1. Online Course: This portion of the course consists of an eLearning session
containing eighteen topics. The course is located in the eLearning center
on the e-Support Center website: http://www.support.cusa.canon.com. The
objective is to provide interactive training on theory, specifications,
component identification, operations, and timing prior to attending the
classroom training.
2. Classroom Course: Consists of an intense five days of lecture, hands-on,
and practical application of the information learned on-line. Each student
will have the opportunity to disassemble and install key components, and
apply troubleshooting techniques. This hands-on approach will improve
the ability of each technician to support the products and meet customers
needs right from the start.
Benefits of this approach includes increased hands-on time in the classroom
with focus on the main unit and accessories within real-world troubleshooting
scenarios. Additional focus will be given to a new version of Canon Controller,
a new Service Support Tool (SST), and new paper handling and finishing
technologies incorporated into this product series.

Rev. 0 Page 18
B. Certification
Technician certification for this series is required for authorization to sell this
product. The certification will include the following models and will be awarded
when both the online and the classroom portions of the program are
successfully completed:
imageRUNNER 4570/3570/2870/2270 Devices
Technicians that are already certified on the imageRUNNER 4570 Series will
receive auto certification on the imageRUNNER 3245/3235 Series and
imageRUNNER 3230/3225 devices.
C. Who Should Attend
Given the importance of this imageRUNNER Series and the advanced
technology it incorporates, it is highly recommended that all technicians
responsible for installing and supporting the new products successfully
complete this valuable new training program.
Note:
In keeping with our current support policy, only those technicians who have
successfully completed or who are enrolled in the training program will be
entitled to live, phone-based support through our Technical Support Center
(TSC). Self-Service Support (software downloads, knowledgebase, support
forums, technical publications) will continue to be available through our e-
Support website for all technicians (refer to the Technical Support section for
entitlement details).
D. Training Facilities
Training is available in each of the five Canon regional training centers.
Jamesburg, New Jersey Itasca, Illinois
Norcross, Georgia Irvine, California
Irving, Texas
E. Prerequisites
For those technicians that have already completed Basic Quest, and
imageRUNNER Connectivity Quest or the new Applied Technology Program,
the only prerequisite will be to complete the online portion of the
imageRUNNER 4570 Series training program. The online portion is located in
the eLearning Center on the e-Support Center website
http://www.support.cusa.canon.com.

Rev. 0 Page 19
F. What You Will Learn
Online course:
During the online portion of this training program the student will be lead
though approximately eight hours of online training.
Items covered include:
Overview and specifications
Configuration
Operations and timing
Original and Laser Exposure
Fixing
Accessories
Main points of Installation
Classroom course:
The classroom portion will be comprised of hands-on real world scenario labs
and practical exercises that are designed to enhance the technicians ability to
apply the information learned during the online portion of the training program.
This advanced learning technique will serve to instill the knowledge gained
during this application phase of the training. This style of training program is
designed to achieve the highest level of technical competence and improve
customer satisfaction through better first call resolution. Class schedules can
be located in the Training Center of the Canon USA e-Support website at
http://www.support.cusa.canon.com. Additionally, the course will cover the
finer points of:
The Licensing Management System (LMS)
New Version of SST
New internal and external accessories with hands-on labs
G. Course Highlights
Classrooms are state-of-the-art, highly equipped and completely networked
Canon Technical Trainers are certified and deliver all the training
Five Regional Training Centers to choose from
Practical labs will offer real-world scenarios
Practical as well as written testing
H. Course Equipment
imageRUNNER 4570
o DADF-N1
o Finisher-S1
o Cassette Feeding Unit-Y3
o Saddle Finisher-Q4 with Buffer Pass-E1
o Internal and External punchers

Rev. 0 Page 20
I. Student Feedback and Course Follow-up
All students attending the imageRUNNER 4570 classroom course at a Canon
regional training center will be asked to complete a 10-question feedback
survey.
In addition, effective with this course all students completing the
imageRUNNER 4570 technical training classroom course will receive a
Training Survey approximately ninety (90) days after the class concluded. The
purpose of this will be to find out how well each student was prepared to apply
their knowledge in the field. The feedback will be utilized to continue to
enhance the classroom course.
J. Service Materials
The service materials for the imageRUNNER 4570 Series Technical Training
Program are listed in the table below.
Service Materials (Table 7)
Model/Accessory
Additional Accessories
Included
Item Part Number
3

Service Manual DU7-1129-000
imageRUNNER 4570
Series
Cassette Feeding unit-Y3
Inner 2Way Tray-D1
3Way Unit A1
Parts Catalog DU7-3127-000
Service Manual DU7-1132-000 Super G3 FAX Board-Q1
Multi Line FAX Board-D1

DADF-N1
Finisher-Q3,
Saddle Stitch Finisher-Q4
Buffer Pass Unit-E1
Puncher Unit-M1
Additional Finisher Tray-A1
Finisher-S1
Inner Puncher Unit-R1
Additional Finisher Tray-B1
Multi-PDL Printer Kit-E1
UFR II Printer Kit-E3
(included in Main body Parts
Catalog)
Paper Deck-Q1
USB Application Interface
Board-D1

Universal Send Kit-B1 (software only; no parts) Service Manual DU7-1134-000
iR Security Kit-A2 (software only; no parts) Service Manual DU7-1135-000
Service materials may be ordered through the Canon Network Access (CNA)
website http://www.cna.cusa.canon.com.


Rev. 0 Page 21
IV. Servicing Notes
A. License Management System (LMS)
Optional software features are preinstalled on all new units. To activate the
software programs, the feature must be licensed through the License
Management System (LMS) server. This replaces the need for additional
hardware or dongles to activate new software.
The LMS is a server based software license program. Each purchased
software application package contains a license access number certificate with
the documentation. The Dealer must enter the license access number and the
Color imageRUNNER serial number into the LMS server to generate a license
Key.
The LMS Server can be accessed through URL: http://www.canon.com/lms/ir/.

If there are activation or installation problems contact the Technical Support
Center. Be prepared to provide the product serial number, license access
number, and license key.
Note:
The software is preinstalled on the imageRUNNER device, only a valid
license key will enable the software feature (no additional packaged
software is available or required).
The license access number is packaged with the purchased software
option. Lost license access will not be replaced.
The imageRUNNER device serial number can be found in the counter
check screen.
Activated software programs will not be impacted by normal service
activity (e.g., HDD replacement).


Rev. 0 Page 22
B. Recommended System Engineer Requirements
For a Canon copier dealership, a System Engineer
5
(SE) is recommended for
working with Canon connectivity products and should have the following basic
job functions:
Systems integration (pre-sale and post-sale)
Installation
Education of customers and dealership personnel
Troubleshooting
In order to successfully perform these tasks, it is crucial that the SE have
strong computer skills and working knowledge in the following areas (listed in
order of importance):
The major computer platforms (IBM compatible and Macintosh)
Computer hardware (including cabling)
Computer software (including drivers)
Operating systems
o Windows NT 4.0
Workstation/Server
o Windows Server 2003
(32 bit and 64 bit versions)
o Windows XP Home/Professional
(32 bit)
o Windows XP Professional x64
(64 bit)
o Windows 2000
Professional/Server/Advanced
Server
o Mac OS versions 10.1.5 and up
(PS/PCL)/10.2.8 10.4.2 (UFR II)
Network Operating Systems:
o Novell NetWare 3.x, 4.x, 5x, and 6.x
o Windows NT/2000/2003
o Mac OS X
Protocols:
o TCP/IP o NetBIOS
o IPX/SPX o AppleTalk
Printing
Scanning
In addition, computer skills and working knowledge in the following areas may
also be helpful:
Other computer platforms (mainframe and UNIX)
Networking
Basic electronics

5
A System Engineer (SE) is a professional title often used by hardware vendors for individuals who perform systems related tasks,
such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.

Rev. 0 Page 23
Education/Training, (listed in preferred order), of a successful Canon
dealership SE are:
Novell CNA or Novell CNE / Microsoft MCSE certification
A Canon copier Service Technician with two years of experience
centered on connectivity products
A degree in computer science, engineering, or a computer technician with two
years of experience is required in the above areas.
C. Power and Plug Requirements
The imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225
devices require a NEMA 5-15R receptacle for proper operation. Confirm that a
NEMA 5-15R receptacle is available prior to installation.
Canon USA Inc. strongly suggests dedicated and properly grounded outlets be
provided for these devices. Before installation, confirm that dedicated NEMA
receptacles are available for these devices.
Main Unit Power and Plug Requirements (Table 8)
imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 Main Unit

NEMA 5-15R Receptacle


Rev. 0 Page 24
D. Installation Space Requirements
The imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225
approximate space requirements for installation differ depending on how it is
configured with the optional accessories.
Installation Space Standard Configuration (Table 9)

Main Unit
Installation Space with Optional Accessories Configuration (Table 10)

DADF-U1, Finisher-S1, and Paper Deck-Q1
Installation Space Full Configuration (Table 11)

DADF-U1, Saddle Finisher-AE2, Puncher Unit-M1, Buffer Pass Unit-E2, and Paper Deck-
Q1

Rev. 0 Page 25
E. Installation Times
Estimated installation times shown are based on an out-of-box main unit
installation and optional accessories and can be achieved only with a
technician that is experienced on the imageRUNNER 3245/3235 Series and
imageRUNNER 3230/3225.
Estimated Installation Times (Table 12)
Description Estimated Time
Main Unit 30 minutes
Paper Deck-Q1 25 Minutes
Finisher-S1 35 Minutes
Finisher-AE1 Set (Includes Buffer Pass Unit-E2) 30 Minutes
Inner 2 Way Tray-D1/ Copy Tray-J1 20 Minutes
Additional Finisher Tray-B1 25 Minutes
Saddle Stitch Finisher-AE2 Set (Includes Buffer Pass Unit-E2) 30 Minutes
Puncher Unit-R1 25 Minutes
DADF-U1 15 Minutes
Super G3 Fax Board-AC1 10 Minutes
Super G3 2
nd
Fax Board-AC1 10 Minutes
IP SEC Board-A1 10 Minutes
Wireless LAN Board-A1 15 Minutes
Voice Guidance Kit-B1 15 Minutes
Card Reader-C1 10 Minutes
Cassette Feeding Unit-Y3 5 Minutes
Envelope Feeder Attachment-C2 5 Minutes
Platen Cover Type H 3 Minutes
Document Tray-J1 5 Minutes
Estimated Installation Times shown are based on a minimum of two (2) experienced technicians.
Installation times shown above are the estimated time required for installation
starting from an unpacked condition. It is calculated based on man-hours and
is for reference purposes only.
F. Upgrading (Service Support Tool)
The Service Support Tool (SST) (Version 4.03 or later) is available via the
Canon e-Support Center for updating the following system components:
System Software stored on the HDD MEAP Cont
Language HD Format
Remote User Interface (RUI) stored on the HDD
BootROM stored on a Flash Double Inline Memory Module (FDIMM) on the Main
Controller Printed Circuit Board (PCB)
These imageRUNNER devices support firmware download from the SST and
a USB memory stick. When the hard disk drive is replaced, the SST is used to
format the new HDD and load software.

Rev. 0 Page 26
G. Computer Requirements for Upgrading
Canon U.S.A., Inc. (Canon USA) strongly recommends that dealers have a
computer (desktop or laptop) available for use as a primary servicing tool to
adequately service the imageRUNNER 3245/3235 Series and imageRUNNER
3230/3225.
The following are the recommended Desktop PC or laptop specifications
6
to
use for the download:
1) CPU: Intel Pentium 166MHz or higher
2) Memory: 32MB of RAM (64MB recommended)
3) Free HDD Capacity: 100MB of available hard disk space
4) Monitor Resolution: VGA (640x480)
5) 16 Bit Color
6) Serial Port: RS-232C (D-sub 9-pin connector)
7) Network Connection (Ethernet-RJ45)
8) USB port
9) CD-ROM Drive
10) Operating System: Windows 95/98/XP, Windows 2000

, Windows NT 4.0
Necessary Cables: Cross-Over Ethernet Cable
The RS-232C cable is included with the Downloader PCB Assembly
(FY9-2034-000).
H. Hard Disk Drive Handling
The imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 uses
an HDD for storage of the firmware and image data. The HDD is easily
affected by shock, vibration, and static charge. Therefore, its handling requires
special care. When transporting an HDD, which is available as a service
part, it must be kept in its original package until it is installed into the
main body.
Exemption clause:
Canon USA or any of its affiliates or dealers will not be liable for any damages
for loss of data received or stored on the hard disk, including loss arising from
lost opportunity to use such data, even if Canon is informed of the possibility of
such damages. Therefore, it is recommended not to permanently store data on
the HDD without having secured copies or printouts of such data. (Review the
terms of the product's limited warranty for more details.)

6
Specifications are subject to change without notice.

Rev. 0 Page 27
I. Consumables
Consumables are all products and materials which are consumed with regular
use and cannot be reused. Such consumables include but are not limited to
paper, chemicals and toner.
A number of factors are considered when the approximate yield expectancy of
a consumable is determined, including paper size and the amount of coverage
per page.
Note: All consumables shown in the below table are estimates for reference
purposes only and are subject to change without notice. Actual usage may
vary.
Main Unit Consumables List (Table 13)
Description Part Number
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
imageRUNNER 3230/3225
GPR-15 Toner Cartridge 9629A003AA 1 21,000 6% image ratio
imageRUNNER 3245/3235 Series
GPR-16 Toner Cartridge 9634A003AA 1 24,000 6% image ratio
imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225
75,000 imageRUNNER 3230/3225
Drum Unit GPR-15/16 9630A004BA 1
85,000
Series
J. Consumable Parts
Consumable parts are defined as those parts having a limited yield that will be
reached during a customers specific machine operation and should be
replaced as needed. Examples of consumable parts may include but are not
limited to feed rollers, cleaner blades, etc. The consumable parts provided
below show an estimated yield to assist in the initial parts/supplies planning.
Note: All consumable parts shown in the below tables are for reference
purposes only and are subject to change without notice.
Main Unit Consumable Parts List (Table 14)
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
Transfer Charging Roller FC5-1121-000 1 150,000
Separation Static Eliminator FL2-0247-000 1 150,000
Pickup Roller FB6-3405-000 2 120,000
Feed Roller FC6-7083-000 2 120,000
Separation Roller FC6-6661-000 2 120,000

7
Value is based on LTR sized paper. Estimated average values in the field, based on data from supplier. Data is subject to change
depending upon many factors including, without limitation, monthly copy volume, environment, type of image printed and customer
handling of the equipment.

Rev. 0 Page 28
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
Developing Cylinder FL2-0376000 1 480,000
FM3-7068-000 1 150,000
imageRUNNER
3225
240,000
imageRUNNER
3245/3235
Fixing Unit
FM3-7070-000 1
150,000
imageRUNNER
3230/3225
75,000
imageRUNNER
3230/3225
Waste Toner Box FM2-0303-000 1
85,000
imageRUNNER
3245/3235
FC7-0242-000 150,000
imageRUNNER
3230/3225
Pressure Roller
FC5-7207-010
1
240,000
imageRUNNER
3245/3235
150,000
imageRUNNER
3245/3235
Fixing Heat Discharge Roller FB5-4931-000 1
240,000
imageRUNNER
3245/3235
Stack Bypass Separation Pad FC7-9481-000 1 240,000
Manual Feed Pick-up Roller FB1-8581-000 1 240,000
150,000
imageRUNNER
3230/3225
Exhaust Fan Filter FM3-9441-000 2
240,000
imageRUNNER
3245/3235
Pressure Roller Shaft
Support
RS5-1446-000 1 300,000
imageRUNNER
3225
DADF-U1 Consumable Parts List (Table 15)
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
Pickup Roller
FM3-6892-000 1 80,000
May be checked in
the host machines
service mode listed
as: Separation
roller (DF-FD-RL)
Separation Pad
FL2-9942-000 1 80,000
May be checked in
the host machines
service mode listed
as: Separation
roller (DF-SP-PD)
Feed Guide
FL2-9935-000 1 40,000
Stamper
FB5-9410-000 1 7,000
Replace when the
stamp becomes
faint


Rev. 0 Page 29
Finisher-S1 Consumable Parts List (Table 16)
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
Stapler FM2-0665-000 1 500,000 times
Times = number of
staple operations
Static Eliminator 1 4A3-1134-000 2 1,000,000
Static Eliminator 2 4A3-1271-000 1 1,000,000 For optional tray
Paper Deck-Q1 Consumable Parts List (Table 17)
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
Pickup Roller (front) FF5-7829-000 1 250,000
Pickup Roller (rear) FF5-7830-000 1 250,000
Feed Roller FF5-7541-000 1 250,000
Separation Roller FB2-7777-000 1 250,000
Actual number of
prints
Finisher-AE1 / Saddle Finisher-AE2 Consumable Parts List (Table 18)
3
Quantity
Estimated Life
(copies/prints
7
)
Remarks
Stapler FM2-0665-000 1 500,000 times
1 cartridge lasts
approximately
5,000 times
Delivery static charge
eliminator (L)
FC5-3667-000 1 1,000,000
Delivery static charge
eliminator (R)
FC5-5571-000 1 1,000,000
Inlet static charge eliminator FL2-0822-000 1 1,000,000
Swing guide inside static
charge eliminator
4F3-0929-000 1 1,000,000
Buffer roller FC5-3442-000 2 1,000,000
Return roller (Rear) 4A3-0950-000 1 1,000,000 Color: White
Return roller (Front) 4A3-0951-000 1 1,000,000 Color: Black

Rev. 0 Page 30
K. Periodic Maintenance
Some parts of the machine must be periodically maintained and/or replaced on
a periodic basis to ensure a specific level of machine performance. These
parts are likely to affect the performance once they fail even in the absence of
external change or damage. Whenever possible, plan their replacement so
that it will coincide with a scheduled service visit.
Main Unit Periodic Maintenance (Table 19)
Item Estimated Timing
8

Transfer Guide on Transfer Assembly
Dust-Blocking Glass on Laser Scanner Assembly
Fixing Inlet Guide in Fixing Assembly
Feeding Guide on Transfer Assembly
Feeding Guide on Developing Assembly
Photosensitive Drum Butting Spacer in Developing Assembly
Clean every 120,000 sheets
(imageRUNNER 3230/3225)
Film Bias Static Eliminator in Fixing Assembly
Clean every 240,000 pages
(imageRUNNER 3245/3235 Series)

8
Estimated average values in the field, based on data from supplier. Data is subject to change depending upon many factors
including, without limitation, monthly copy volume, environment, type of image printed and customer handling of the equipment.

Rev. 0 Page 31
DADF-U1 Periodic Maintenance (Table 20)
8

Note: The presence of paper lint or dust on the roller or scraper can cause black lines on the image.
Be sure to clean carefully.
White Plate (copyboard cover)
Platen Roller
Registration Roller, Upper & Lower
Delivery Reversing Roller, Upper & Lower
Read Roller 1 & 2
Read Roller 1 & 2 Roll
Separation Plate
Original Pickup Tray
Separate Guide (including sheet)
Open/Close Frame, Open/Close Guide
Feed Frame (including sheet)
Platen Guide L & R
Reversing Flapper
Reversing Left Guide Sheet
Registration Roller Sheet
White Plastic Sheet
Feed Guide (Dust-collecting tape) Replace every 40,000 sheets
Reading Glass Lubricate with silicone oil every 40,000 sheets
DADF Height Adjust every 40,000 sheets
Pickup Roller
Replace every 80,000 sheets
Separation Pad
Separation Roller
Customer Periodic Maintenance (Table 21)
8

imageRUNNER 3245/3235/3230/3225 Main Unit
Clean copyboard glass
Clean copyboard cover
Clean static eliminator
Clean as required (or once a month)
Supply toner Clean when indicated on operation panel
Platen roller (cleaning) Clean as required (or every 10,000 prints)
Puncher Unit-M1
Punch waste removal Remove when prompted

Rev. 0 Page 32
V. Suggested End-User Customer Service Offerings
A. Monthly Copy Volume
Note: The maximum monthly volume (print/copy) represents the maximum
number of pages the machine can produce within a one-month period (based
upon letter size paper). However, the device should not be used to produce
this or a greater volume on a consistent monthly basis.
Monthly Copy Volume (Table 22)
Model
Monthly Copy /
Print Volume
Optimum Performance
Range
imageRUNNER 3245/3245i Up to 170,000 copies 10,000-55,000 copies
imageRUNNER 3235/3235i Up to 130,000 copies 10,000-45,000 copies
imageRUNNER 3230 Up to 105,000 copies 5,000-37,000 copies
imageRUNNER 3225 Up to 80,000 copies 3,000-32,000 copies
B. Limited Warranty Support
1. End-User Limited Warranty Conditions
imageRUNNER 3245/3235/3230/3225 Limited Warranty
Ninety (90) days after delivery to the original purchaser or 100,000
prints/copies, or a combination of both, whichever comes first.
This limited warranty covers the product accessories. For detailed
limited warranty information, please refer to the imageRUNNER
3245/3235/3230/3225 Limited Warranty located in the Appendix.
Note: No warranty is given on any consumables or consumable
parts, such as paper, toner, chemicals, or pick-up rollers.
GPR-15/16 Drum Unit Limited Warranty
Full Credit:
17,000 prints or copies (or a combination of both)
or 30 days after delivery to the original purchaser,
whichever comes first.
Prorated Credit:
64,000 prints or copies (or a combination of both)
or one year after delivery to the original purchaser,
whichever comes first.
For detailed limited warranty information, please refer to the GPR-
15/16 Drum Unit Limited Warranty located in the Appendix.

Rev. 0 Page 33
2. Warranty Administration Reduction Program
The Warranty Administration Reduction Program (WARP) provides a flat-
rate credit to Canon USA full-line dealers as compensation for warranty
expenses that they may incur. Dealers who purchase an imageRUNNER
3245/3235 Series or imageRUNNER 3230/3225 device will receive WARP
credit during the month following their purchase. This credit covers the
dealers cost of defective parts and drums with a dealer cost under
$300.00 replaced during the term of the end-user limited warranty.
The WARP program avoids the dealer of having to return each and every
failed part, regardless of how inexpensive they are, and only requires the
dealer to return the more expensive parts to receive reimbursement for in-
warranty failures. The flat-rate credit is calculated by a percentage of your
eligible machine purchases, drums and accessories. Flat-rate credits are
posted monthly.
Additional information on the Flat-Rate Program is located on the Canon
USA e-Support website at http://www.support.cusa.canon.com as
shown in the below screen shot.
Figure 1 (e-Support: Flat-Rate Program)


Rev. 0 Page 34
Original defective parts with a dealer cost over $300.00 replaced during
the term of the end-user limited warranty are eligible to receive
reimbursement credit through the e-Tag process.
To request a part reimbursement credit, complete the e-Tag limited
warranty claim form that can be found in the warranty section of the e-
Support Center website at http://www.support.cusa.canon.com. Refer to
the e-Tag section of this Service Guide for further details and instructions.
Parts that are listed on the Canon USA repairable parts list should be sent
to an Authorized Parts Repair Facility (APRF) to be repaired at no-charge.
Refer to the Warranty Parts For Repair section of this Service Guide for
further details and instructions.
To acquire access to the on-line limited Warranty Credit Feature, please
contact your dealerships ISG Central Dealer Administrator or your Canon
Regional office for assistance.
Your Regional Service Office personnel can answer questions regarding
the WARP program.

Rev. 0 Page 35
3. Warranty Parts For Repair
The Authorized Parts Repair Facilities (APRF) are authorized through
Canon USA to repair circuit boards for various Canon products. The APRF
program is designed to help your dealership reduce service costs by
having circuit boards repaired instead of purchasing brand new parts.
Each circuit board is live tested and updated to the latest version prior to
returning it to your dealership.
Parts specified on the Canon USA Repairable Parts List must be shipped
prepaid directly to one of the following Authorized Parts Repair Facilities.
Hytec Dealer Services, Inc.
3600 Vineland Road (Suite 121)
Orlando, FL 32811
Nation-Wide Repair Service, Inc.
16151 Foster Street
Overland Park, KS 66085
Telephone: 1-407-297-1001 Telephone: 1-866-655-8676
Customer Service:1-800-883-1001 Technical Support: 1-800-798-1814
Technical Support: 1-888-883-2001 Fax: 1-913-631-8372
Fax: 1-407-297-4310
The Repairable Parts List index is located on the Canon USA e-Support
website at http://www.support.cusa.canon.com in the Warranty Support
Tab/Part Repair Facilities subsection. Select from the Repairable Parts
List as shown below for the most current list.
Figure 2 (e-Support: Authorized Parts Repair Facilities)


Rev. 0 Page 36
Repairable parts under limited warranty are repaired free-of-charge by an
APRF. Under normal circumstances, the turnaround time is approximately
five (5) business days. Your part will be shipped UPS Ground once it has
been repaired and tested.
In instances when a part is deemed as non-repairable, the APRF will
contact your dealership and the Warranty Control Section will issue a credit
to your account.
To check the status of your part, please contact the APRF.
Warranty Parts over $300.00 that are not on the Repairable Parts List
All original defective parts with a dealer cost valued over $300.00, that are
not specified on the Repairable Parts List, must be submitted to Canon
Virginia, Inc. with a completed e-Tag limited warranty claim form and a
handwritten or computer generated copy of the machine service history.
Canon Virginia, Inc.
12000 Canon Boulevard
Newport News, VA 23606
Attention: Warranty Returns
The service history log must include the following:
Dealer Name Part Description
Machine Installation Date Date Part Was Removed
Machine Serial Number Machine Copy Count
Part Number Reason For Removal
Work Performed (Highlight Current Service Call)


Rev. 0 Page 37
4. e-Tag
e-Tag is an electronic limited warranty claim form that is completed on-line,
printed out and accompanied by the original defective part or defective
drum being returned to the Warranty Control Section for warranty
compensation.
The e-Tag limited warranty claim form can be found in the warranty section
of the e-Support Center website at http://www.support.cusa.canon.com.
Figure 3 (e-Support: e-Tag)


Rev. 0 Page 38
To submit an e-Tag limited warranty claim, select the type of claim from the
Claim Selection Menu shown below and complete the required sections
of the e-Tag limited warranty claim form.
Figure 4 (e-Support: e-Tag Claim Selection Menu)

A copy of the e-Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address
provided on the bottom of the e-Tag limited warranty claim form. The
service history log can be handwritten or computer generated and must
include the following:
Dealer Name Part Description
Machine Installation Date Date Part Was Removed
Machine Serial Number Machine Copy Count
Part Number Reason For Removal
Work Performed (Highlight Current Service Call)
For defective drums, ship the drum to the address provided on the bottom
of the e-Tag limited warranty claim form, accompanied by a copy of the e-
Tag limited warranty claim form, machine service history log, a before
sample copy depicting the problem and an after sample copy showing the
problem has been resolved.
After authorization, part, drum and labor credits are posted on the CNA
website on the following business day.

Rev. 0 Page 39
5. On-Line Limited Warranty Credit Inquiry
The On-Line Limited Warranty Credit Inquiry allows your dealership to
check, download and print details of e-Tag and Flat-Rate (WARP) credits
on the Canon Network Access (CNA) website.
a) e-Tag Inquiry
To view on-line e-Tag limited warranty claim credits, log onto the ISG
Central website at http://www.isgcentral.cusa.canon.com and select
Canon Network Access (CNA) as shown below.
Figure 5 (ISG Central)
On the CNA website select Warranty Credit Inquiry then select e-Tag
Warranty Claims Reimbursement to perform an e-Tag Warranty claims
search as shown in the following screen shots.
Figure 6 (CNA: Warranty Credit Inquiry)


Rev. 0 Page 40
Figure 7 (CNA: e-Tag Warranty Claims Search)

To check the status of e-Tag Limited Warranty Claims already submitted:
Go to the e-Tag Claim Selection Menu scroll down until you see the
e-Tag Claim Status Table as shown at the bottom of the screen shot
in Figure 4 (e-Support: e-Tag Claim Selection Menu). This table
allows you to check the status of your claims. To view the details of the
e-Tag limited warranty claim form, highlight the claim ID number and
click on the Display Details button.
Note: e-Tag limited warranty claims are connected to the e-Support ID
number of the individual who entered the claim data. Therefore, it is
highly recommended that only one individual enter and manage the e-
Tag limited warranty claims from your dealership.
b) Flat-Rate (WARP) Inquiry
To view on-line Flat-Rate Warranty Reimbursements, log onto the ISG
Central website at http://www.isgcentral.cusa.canon.com and select
Canon Network Access (CNA) as shown below.
Figure 8 (ISG Central)


Rev. 0 Page 41
On the CNA website select Warranty Credit Inquiry then select Flat-
Rate Warranty Reimbursement to perform a search as shown in the
following screen shots.
Figure 9 (CNA: Warranty Credit Inquiry)

Figure 10 (CNA: Flat-Rate Warranty Reimbursement Search)


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VI. Product Technical Support Offerings
A. Dealer Support Requirements
imageRUNNER 3245/3235 Series and imageRUNNER 3230/3225 Technical
Training is required to receive technical support for these imageRUNNER
products. Refer to the Canon Technical Support Center (TSC) for further
details.
In order to ensure that each Dealer receives the highest level of support and in
turn resolve the end users problems quickly and accurately, here are several
recommendations to maximize your technical support request.
The dealer support personnel should check technical documentation
(Manuals, Tech. Pubs, etc.) and the e-Support website (24 hours a day, 7
days a week) before calling Canon USAs Technical Support Center (TSC)
since your concern may have already been addressed and documented.
Have your Support ID Number ready when you call the TSC and prepare to
be at the location where the engine or application is accessible. This
dramatically improves the TSCs ability to help troubleshoot the problem
and eliminate the guesswork when answering a specific question. There
are many causes to various problems, but by being at the location when
calling, it takes the speculation out of the troubleshooting process by
supplying accurate answers to what the device/application is doing.
Provide the serial number of the installed engine or application you are
troubleshooting. While this is required for access to support, it will also
provide the Specialist with information about previous calls for support.
Be prepared to provide environment specific information and any other site-
specific variables.
Submit and update your profile information such as cell phone number, e-
mail address, or company address. To do so, you can logon to e-Support
and access the Current Profile section to make updates or call Canon
USAs TSC. Accurate profile information will allow for quick contact if more
information is required from the caller later on.
At the completion of each call, a ticket number is provided. If the Support
Specialist does not provide a number, the caller should ask for it.
A return call from a Dealer Technician/Systems Engineer with a resolution
is extremely helpful. The information Canon USA receives from you on
what actually resolved the problem is sent to the Support Specialist and
enables them to better assist other callers who may have the same
problem just addressed.
Making certain that all of our support partners get the highest quality
technical support as fast as possible makes everyone more productive and
ultimately delivers better results and customer satisfaction.
Following some of these basic guidelines, and working as a team, helps
everyone achieve their support goals.

Rev. 0 Page 43
B. Canon USA Support Offerings
The following support mechanisms were established to deliver high quality,
timely technical support services, and product information to imageRUNNER
dealerships. These support services cover areas such as system and user
software, networking and connectivity issues, electro-mechanical operations,
and other hardware servicing.
1. Canon USA Technical Support Center
Canon USA provides a time sensitive call escalation process for all
authorized imageRUNNER 3245/3235 Series and imageRUNNER
3230/3225 dealers. The TSC is the single point of entry for this process.
Once a call is placed to the TSC and information is logged into the call
management system, a case number will be assigned to the call. Every
effort is made to resolve the problem during the call. Calls that cannot be
resolved during the initial call and require escalation, need to follow the
process below. The status of all escalated cases can be viewed via e-
Support or by calling the TSC.


Rev. 0 Page 44
Canon USAs TSC support responsibilities are as follows:
All technical support for the end-user is provided solely by the
contracted servicing Dealer.
The Canon USA TSC will be the central contact/escalation for the
reporting of all known outstanding hardware and software issues to
Canon USAs engineering and development groups.
The Canon USA TSC will be available to all Authorized Dealers,
Systems Engineers, and Technicians who have successfully completed
the Training Program.
The TSC will provide technical information regarding all Canon
associated hardware and software products.
The TSC will deploy, as required through proper escalation procedures,
all on-site Canon USA Digital Solutions Specialist and Systems
Engineers.
2. Internet Support
a) Canon USAs e-Support Center Website
Canon USAs Systems and Technical Support Division provides high
quality e-Support via the Internet and is only available for Canon USA
Authorized Servicing Dealers.
Canon USAs e-Support is designed to provide dealer Systems
Engineers and Technicians access to technical support information via
the Worldwide Web.
The following functions and information can be accessed:
Proactive notification of new releases, patches, Technical
Publications, and other information via e-mail
Search for Technical Solutions with the Integrated Knowledge
Management System through natural language query
Read or download on-line documentation
Download patches and their Readme files
Download Firmware and Software Drivers
Track and Modify logged Cases
Review all open Cases

Rev. 0 Page 45
In order to access e-Support, you must first register for a Support ID.
To register for a Support ID, go on-line to the Canon USA Systems and
Technical Support Divisions e-Support Center website at
http://www.support.cusa.canon.com. Click on the Register button and
follow the instructions for registration. This service is available at no
additional charge to all authorized dealers.


Rev. 0 Page 46
b) Canon USA ISG Central Website
Complete versions of the Service Guides are available on the Canon
USA ISG Central website (http://isgcentral.cusa.canon.com/).
Access is limited to the Authorized Dealers Management staff, please
contact your Dealer Administrator to request access to the System and
Technical Support Section of ISG Central.

When the end-user is logged onto ISG Central they must select the
Systems & Technical Support button to access the Service Guides area
of the website as shown below.


Rev. 0 Page 47
VII. Appendix
A. Specifications
Note: All specifications are for reference purposes only and are subject to
change without notice.
imageRUNNER 3245/3235 Series & imageRUNNER 3230/3225 Main Unit (Table 23)
imageRUNNER 3245/3235 Series & imageRUNNER 3230/3225 Main Unit
Type Digital Multifunction Imaging System
Copying Method Laser Dry Electrostatic Transfer
Developing System Dry Mono Component Toner Projection
Fixing System Rapid Fusing System
Acceptable Originals Sheet, book, three dimensional objects (up to 4.4 lb. (2 kg))
Maximum Original Size 11" x 17"
Maximum Copy Size 11" x 17"
Minimum Copy Size 3-7/8" x 5-7/8"(stack bypass)
Reading Resolution Up to 600 x 600 dpi
Writing Resolution Up to 1200 x 1200 dpi (PCL 6 not included)
Halftone 256-level grayscale
Paper Feeding Capacity
Up to 550 sheets x 2 cassettes 20 lb. Bond (80g/m
2
)
Stack Bypass up to 50 sheets 20 lb. Bond (80g/m
2
)
Manual Stack Bypass Approximately 50 Sheets
Acceptable Paper Weight
17 lb. Bond -20 lb Bond (Drawers)
17lb Bond - 32 lb Index (Stack Bypass)
Duplexing Standard Automatic Trayless Duplexing
imageRUNNER
3245/3245i
Approximately:
45 cpm/ppm (LTR)
20 cpm/ppm (LTRR,STMTR)
22 cpm/ppm (11x17)
16 cpm/ppm (LGL)
22 cpm/ppm (LDGR/EXEC)
imageRUNNER
3235/3235i
Approximately:
35 cpm/ppm (LTR)
22 cpm/ppm (11x17)
16 cpm/ppm (LGL)
imageRUNNER 3230
Approximately:
30 cpm/ppm (LTR)
22 cpm/ppm (11x17)
16 cpm/ppm (LGL)
Copy Speed (except when
paper is fed from the Stack
Bypass)
imageRUNNER 3225
Approximately
25 cpm/ppm (LTR)
14 cpm/ppm (11x17)
16 cpm/ppm (LGL)
13 cpm/ppm (LDGR)
First Copy Time
imageRUNNER 3245/3235 Series approximately 3.9 seconds
imageRUNNER 3230 approximately 4.2 seconds
imageRUNNER 3225 approximately 4.9 seconds

Rev. 0 Page 48
imageRUNNER 3245/3235 Series & imageRUNNER 3230/3225 Main Unit
Warm-up Time
Approximately 10 seconds or less (from Sleep Mode)
Approximately 35 seconds or less (from Main Power Off)
Magnification 25% - 400% (1% increments),
Multiple Copies 1-999
Dimensions (HxWxD) for
Series (with DADF-U1
attached)
Approximately 35-1/2 x 22-1/4 x 27-5/8 (901mm x 565mm x 700mm)
Dimensions (HxWxD) for
(optional DADF-U1 not
attached)
Approximately 30 x 22-1/4 x 27-5/8 (762mm x 565mm x 700mm)
Installation Space (H x W) Approximately 34 x 27-5/8 (862mm x 700mm) (when Stack Bypass is extended)
imageRUNNER 3245/3235 Series: Approximately 181 lbs. (82 kg) (DADF attached)
Weight
imageRUNNER 3235/3225: Approximately 163 lbs. (74 kg) (DADF not attached)
Power Requirements 120V AC, 60Hz
imageRUNNER 3245/3235 Series & imageRUNNER 3235: 72.8W Power Consumption
(standby)
imageRUNNER 3225: 61W
Plug NEMA 5-15R
DADF-U1 (Table 24)
DADF-U1
(Option for imageRUNNER 3230/3225/Standard on imageRUNNER 3245/3235 Series)
Original Feeding Mechanism Automatic Document Feeder
Size and Weight of Originals
11" x 17", LGL, LTR, LTRR or STMTR
1-sided scanning: 11 to 32 lb Bond (42 to 128 g/m
2
)
2-sided scanning: 13 to 32 lb Bond (50 to 128 g/m
2
)
Original Tray Capacity Up to 100 sheets (20 lb Bond (80 g/m
2
))
Original Scanning Speed Approximately 51 sheets/minute (LTR) (B&W up to 600dpi / Color up to 300 dpi)
Power Source/ Consumption From the main unit/Approximately 30 W
Dimensions (H x W x D) Approximately 5-1/2" x 22-1/4" x 21-1/4" (140 mm x 565 mm x 540 mm)
Weight Approximately 17.6 lbs. (8 kg)
Cassette Feeding Unit-Y3 (Table 25)
Cassette Feeding Unit-Y3
Paper Sizes 11" x 17", LGL, LTR, LTRR, STMTR, or EXEC
Paper Drawers Capacity Up to 550 sheets x 2 cassettes (20 lb Bond (80 g/m
2
))
Power Source/Maximum
Power Consumption
From the main unit/Approximately 20W
Dimensions (H x W x D) Approximately 9-7/8" x 22-1/4" x 27-5/8" (251.5 mm x 565 mm x 700 mm)


Rev. 0 Page 49
Paper Deck-Q1 (Table 26)
Paper Deck-Q1
Paper Size LTR
Paper Deck Capacity Up to 2,700 sheets (20 lb Bond (80 g/m
2
))
Power Source/ Consumption From the main unit/Approximately 35 W
Installation Space (W x D) Approximately 36-7/8" x 27-5/8" (937 mm x 700 mm)
Weight Approximately 65.3 lbs. (29.6 kg)
Envelope Feeder Attachment-C2 (Table 27)
Envelope Feeder Attachment-C2
Acceptable Envelopes COM10 No.10, Monarch: Catalog Glove No.8, DL, ISO-B5, ISO-C5, Yougata 4
Capacity Up to 50 sheets (or 30 mm in height)
Copy Speed
Approximately 12 cpm (imageRUNNER 3245/3235 Series & imageRUNNER 3230)
Approximately 10 cpm (imageRUNNER 3225)
Copy Tray-J1 (Table 28)
Copy Tray-J1
Paper Size/Weight/Type
Size: 11" x 17", LGL, LTR, LTRR, STMTR, EXEC
Weight: 17 to 28 lb Bond (64 to 105 g/m2)
Type: Plain, Recycled, Color, Pre-punched
Capacity Up to 150 sheets (LTR), up to 75 sheets (Other sizes)
Dimensions (H x W x D)/
Weight
Approximately 4-3/4" x 13-5/8" x 13-7/8" (120 mm x 347 mm x 351 mm)
Approximately 1 lb. (471 g)
Installation Space (W x D) Approximately 35-7/8" x 27-5/8" (912 mm x 700 mm)
Card Reader-C1 (Table 29)
Card Reader-C1
Available Cards Optical
Card Readout Method Optical readout
Magnetic Card Reading
Direction
Face up
Store/Replay Replay
Power Source From the main unit
Dimensions (H x W x D) Approximately 1-1/4" x 3-1/2" x 4" (32 mm x 88 mm x 100 mm)
Weight Approximately 10.4 oz (295 g)

Rev. 0 Page 50
Finisher-S1 (Table 30)
Finisher-S1
Number of Trays One (Second Tray Optional)
Acceptable Paper Sizes
11" x17", Legal, Letter, Letter-R, Statement-R, Executive, Envelope, Free size
(3-7/8" x5-7/8" to 11 3/4" x 17")
Acceptable Paper Weight 17 lb. to 32 lb. Bond
Non-collate, Collate, Group Mode: up to 1,000 Sheets (Letter, Statement-R) up to
500 Sheets(11" x17", Legal, Letter-R)
Tray Capacity
Staple Mode: up to 1,000 Sheets/30 Sets(Letter) up to 500 Sheets/30 Sets
(11"x17", Legal, Letter-R)
Non-collate, Collate, Group Mode: up to 300 Sheets Per Tray(Letter, Statement-R)
up to 150 Sheets Per Tray(11" x17", Legal, Letter-R)
Tray Capacity
(with Additional Finisher Tray-
B1)
Staple Mode: up to 300 Sheets/30 Sets Per Tray(Letter) up to 150 Sheets/30 Sets
Per Tray(11" x17", Legal, Letter-R)
Top Left Corner: 11" x17" (Landscape), Legal (Landscape), Letter, Letter-R
Staple Position
Top RightCorner:11" x17" (Portrait), Legal (Portrait)
Maximum Stapling Capacity Up to 50 Sheets (Letter), 30 Sheets(11" x17", Legal, Letter-R)
Power Source/Consumption
From the main unit/Approximately 45 W
(when the Additional Finisher Tray-B1 is attached)
Installation Space
Approximately 41 1/8" x 27 5/8" (1,044 mm x 700 mm)
(when the auxiliary tray is extended)
Finisher-AE1 (Table 31)
Finisher-AE1
Size: 11" x 17", LGL, LTR, LTRR, STMT, STMTR, EXEC, Free size (3 7/8" x 5 7/8"
to 12 5/8" x 18" (99 mm x 148 mm to 320 mm x 457 mm)), Envelopes (COM10
No.10, Monarch: Catalog Glove No.8, DL, ISO-B5, ISO-C5, Yougata 4)
Type: Plain, Recycled, Color, Pre-punched, Heavy, Tracing Paper, Transparency,
Bond Paper, Labels, Envelopes
No Collating, Collate, Group mode
LTR, STMTR, EXEC: Up to 1,000 sheets (or 5-3/4" (147mm) in height
11" x 17", LGL, LTRR: Up to 500 sheets (or 2-7/8" (73.5mm) in height
Staple mode
LTR, EXEC: Up to ,000 sheets/30 sets (or 2-7/8" (73.5 mm) in height
11" x 17", LGL, LTRR: Up to 500 sheets/30 sets (or 2-7/8" (73.5 mm) in height
No Collating, Collate, Group mode with different paper sizes:
Up to 500 sheets (or 2 7/8" (73.5 mm) in height)
Capacity Per Tray
Staple mode with different paper sizes:
Up to 500 sheets/30 sets (or 2 7/8" (73.5 mm) in height)
LTR,EXEC: Up to 50 sheets (17 to 20 lb Bond (64 to 80 g/m2))
11" x 17", LGL, LTRR: Up to 30 sheets (17 to 20 lb Bond (64 to 80 g/m2))
Corner Staple mode: 11" x 17", LGL, LTRR, EXEC
Double Staple mode: 11" x 17", LGL, LTRR, EXEC
Power Consumption
From the main unit/Approximately 70 W (when the optional Puncher Unit-M1 is
attached)
Dimensions (H x W x D) Approximately 40-7/8" x 25-3/8" x 25-7/8" (1,037 mm x 643 mm x 657 mm)
Installation Space (W x D)
Approximately 59-3/8" x 27-5/8" (1,508 mm x 700 mm) (when the stack bypass and
the auxiliary tray are extended)
Approximately 63-5/8" x 27-5/8" (1,615 mm x 700 mm) (when the optional Puncher
Unit-M1 is attached, the stack bypass and the auxiliary tray are extended)

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Saddle Finisher-AE2 (Table 32)
Saddle Finisher-AE2
Capacity Per Tray
No Collating, Collate, Group mode

LTR, STMTR, EXEC:
Up to 1,000 sheets (or 5-3/4" (147 mm) in height))
11" x 17", LGL, LTRR:
Up to 500 sheets (or 2-7/8" (73.5) in height))

Staple mode

LTR, EXEC:
Up to 1,000 sheets/30 sets (or 5-3/4" (147 mm) in height))

11" x 17", LGL, LTRR:
Up to 500 sheets/ 30 sets (or 2-7/8" (73.5) in height))

No Collating, Collate, Group mode with different paper sizes:
Up to 500 sheets (or 2-7/8" (73.5 mm) in height))

Staple mode with different paper sizes:
Up to 500 sheets/30 sets ( or 2-7/8" (73.5 mm) in height))

Saddle Stitch mode:
1 to 5 sheets/25 sets,
The maximum number of sets that can fit in the Booklet tray is 10 if [Add Cover] is
selected in the Booklet Mode.
Max. Stapling
Capacity/Available Staple
Size
LTR, EXEC:
Up to 50 sheets (17 to 20 lb Bond (64 to 80 g/m
2
))

11" x 17", LGL, LTRR:
2
))

Corner Staple mode: 11" x 17", LGL, LTR, LTRR, EXEC
Double Staple mode: 11" x 17", LGL, LTR, LTRR, EXEC
Available Saddle Stitch
Capacity/Size
11" x 17", LGL, LTRR:
2
))
Power Consumption
(when the optional Puncher Unit-M1 is attached)
Dimensions (H x W x D)
Approximately 40-7/8" x 29-3/8" x 25-7/8" (1,037 mm x 747 mm x 657 mm)
(when the auxiliary tray is extended)
Weight Approximately 161 lbs. (73.2 kg)
Installation Space (W x D)
Approximately 63-1/4" x 27-5/8" (1,607 mm x 700 mm)
(when the stack bypass and the auxiliary tray are extended)
Approximately 67-1/2" x 27-5/8" (1,714 mm x 700 mm)
(when the optional Puncher Unit-M1 is attached, the stack bypass and the auxiliary
tray are extended.

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Puncher Unit-M1 (Table 33)
Puncher Unit-M1
Size: 11" x 17", LGL, LTR, LTRR
Weight: 17 to 32 lb Bond (64 to 128 g/m2) Type: Plain, Recycled, Color, Heavy,
Bond Paper
Punch Hole Quantity, Hole
Diameter
Two holes: 1/4"(6.5 mm)
Three holes: 3/8" (8 mm)
Distance between Punch
Holes
Two holes: 2- 3/4" (70 mm)
Three holes: 4 " (108 mm)
Paper Size in Which Holes
Can be Punched
Two holes: LGL, LTRR
Three holes: 11" x 17", LTR
Punch Waste Tray Capacity When approximately 3,000 sheets of paper have been punched.
Power Source From the main unit
Puncher Unit-R1 (Table 34)
Puncher Unit-R1
Size: 11" x 17", LGL, LTR, LTRR
Punch Hole Quantity, Hole
Diameter
Two or three holes: 3/8" (8 mm)
Distance between Punch
Holes
Two holes: 2 3/4" (70 mm)
Three holes: 4 1/4" (108 mm)
Paper Size in Which Holes
Can be Punched
Two holes: LGL, LTRR
Three holes: 11" x 17", LTR
Punch Waste Tray Capacity
When approximately the following number of sheets have been punched
(17 lb Bond (64 g/m2 )):
Two holes: 2,500
Three holes: 1,500
Power Source From the optional Finisher-S1
Inner 2 Way Tray-D1 (Table 35)
Inner 2 Way Tray-D1
Capacity
Tray A: Up to 250 sheets (LTR), up to 100 sheets (Other Sizes)
Tray B: Up to 100 sheets (LTR), up to 50 sheets (Other Sizes)
Power Source/Power
Consumption
Dimensions (H x W x D)/ Approximately 6" x 7" x 21-1/2" (151 mm x 176 mm x 546 mm)
Installation Space (W x D) Approximately 34" x 27-5/8" (862 mm x 700 mm)


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B. Warranty
1. Main Unit Limited Warranty
CANON imageRUNNER 3245/3235/3230/3225 LIMITED WARRANTY
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the imageRUNNER 3245/3235/3230/3225 and
options designed for use with the imageRUNNER 3245/3235/3230/3225 which are sold by Canon through its authorized
dealers (collectively the "Product") to be free from defects in workmanship and materials under normal use and service for a
period of 90 days after delivery to the original purchaser (Purchaser) or 100,000 prints or copies (or a combination of both),
whichever comes first. During such warranty period, Canon shall replace, without charge, any defective part with a new or
comparable rebuilt part. This warranty shall not extend to consumables such as paper, chemicals, and toner as to which
there shall be no warranty or replacement. Nor shall this warranty cover the Canon Drum Unit for the Product, for which a
separate warranty is given. Warranty replacement shall not extend the original warranty period of the Product.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment
and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment
covered by a separate warranty (Separate Warranty). Repairs of such Canon brand peripheral equipment shall be
governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with
the Product are sold as is and without warranty of any kind by Canon, including any implied warranty regarding
merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with
respect to such non-Canon brand items is given by the manufacturer or producer thereof. For further information on
software, see below.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, RELATING TO THE USE OR PERFORMANCE OF A PRODUCT. NO OTHER EXPRESS WARRANTY,
CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THE PRODUCT SHALL BIND CANON OR ANY AUTHORIZED DEALER. NO WARRANTY IS GIVEN
ON ANY USED PRODUCT.
This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect,
mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or
maintenance instructions in, or environmental conditions prescribed in, Canon's user manual or other documentation, (c)
installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with
Canon's service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which damage the Product or
cause abnormally frequent service calls or service problems, or (e) use of the Product with non-compatible computers,
peripheral equipment or software, including the use of the Product in any system configuration not recommended in any
manual distributed with the Product. Nor does this warranty extend to any Product on which the original identification marks
or serial numbers have been defaced, removed, or altered.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE
DISKETTES OR CD-ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY
SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON.
THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND
DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. CANON RECOMMENDS THAT DATA STORED ON THE
PRODUCT'S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF
FAILURE OR OTHER MALFUNCTION OF THE HARD DISK DRIVE.
NEITHER CANON NOR ANY AUTHORIZED DEALER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED
DEALER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES
FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA INCLUDING, WITHOUT
LIMITATION, DATA STORED ON THE PRODUCT'S HARD DISK DRIVE, STORAGE CHARGES OR OTHER SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY
AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY
OF ANY KIND AGAINST CANON OR ANY AUTHORIZED DEALER BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE
PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY
OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE
PRODUCT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY
AUTHORIZED DEALER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.

CONDITIONS OF WARRANTY

Defective parts must be returned to Canon or an Authorized DEALER with all necessary documentation and will become the
property of Canon.

THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.

Canon U.S.A., Inc. One Canon Plaza Lake Success, New York 11042-1198
Canon Canada, Inc. 6390 Dixie Road Mississauga, Ontario L5T 1P7 Canada

Rev. 0 Page 54
2. Drum Unit Limited Warranty
CANON GPR-15/16 DRUM UNIT LIMITED WARRANTY
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the Drum Unit incorporated into the
imageRUNNER Series product (the "Product") packaged with this Limited Warranty (the "Drum Unit") to be free from defects
in workmanship and materials under normal use and service, other than exterior defects, such as nicks, scratches, or dents,
for a period of 30 days after delivery to the original purchaser of the Drum Unit or use of it to make 17,000 copies, whichever
comes first. If the Drum Unit proves to be defective within this warranty period, Canon shall, at its sole option, replace it
without charge.
Following the expiration of the 30 day warranty period, and continuing for a period of ONE YEAR after delivery to the
original purchaser of the Drum Unit or use of it to make 64,000 copies, whichever comes first, Canon shall provide a credit
("Credit") to the original purchaser toward a replacement Drum Unit if the Drum Unit fails to operate under normal use and
service by reason of any defect in workmanship and materials, other than exterior defects, such as nicks, scratches or
dents. The Credit shall be a percentage of Canon's then current dealer price for the replacement Drum Unit determined as
set forth in the example below.
Warranty replacement shall not extend the original warranty period of the Drum Unit.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE DRUM UNIT. NO OTHER EXPRESS WARRANTY,
CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THE DRUM UNIT SHALL BIND CANON OR ANY AUTHORIZED SERVICE PROVIDER. NO
WARRANTY IS GIVEN ON ANY USED DRUM UNIT.
This warranty shall be void and of no force and effect if the Drum Unit is damaged as a result of (a) abuse, neglect,
mishandling, or alteration of the Drum Unit, a Product Accessory or a Product in which the Drum Unit is incorporated,
electric current fluctuation, exposure to light, or accident, (b) improper use, including failure to follow operating, maintenance
and environmental conditions prescribed in Canon's operator's manual or other documentation, (c) installation or repair by
other than service representatives qualified by Canon who are acting in accordance with Canon's service bulletins, or (d)
use of supplies or parts (other than those distributed by Canon) which damage the Drum Unit or cause abnormally frequent
service calls or service problems. Nor does this warranty extend to any Drum Unit on which the original identification marks
or serial numbers have been defaced, removed, or altered.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED
SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE
CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR
INABILITY TO USE THE DRUM UNIT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND
EVEN IF CANON OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY AUTHORIZED SERVICE PROVIDER BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE DRUM UNIT AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE
OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION,
USE, MISUSE, OR INABILITY TO USE ANY DRUM UNIT NOT CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE DRUM UNIT AND STATES SUCH PURCHASER'S
EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
The defective Drum Unit must be returned to Canon, freight prepaid, in the original packaging with all necessary
documentation (machine log, a sample copy, warranty claim tag or other documents as required from time to time) to
receive the Credit or replacement Drum Unit.
Credits will be based on the then current dealer price for the replacement Drum Unit, and will be pro-rated based on the
copies made as indicated by the service report submitted by the Canon Authorized Service Representative.
EXAMPLE OF CREDIT
Drum Unit inoperative after: 32,000 copies in less than ONE YEAR of use.
Calculation of the Credit may be illustrated by the following example:

Calculation: 64,000 32,000 32,000
64,000
=
64,000
= 50% of the dealer price of the replacement
Drum
Canon U.S.A., Inc. One Canon Plaza Lake Success, New York 11042-1198
Canon Canada, Inc. 6390 Dixie Road Mississauga, Ontario L5T 1P7 Canada

Rev. 0 Page 55
C. List of Tables
Speed Comparisons (LTR) (Table 1) ..........................................................................................1
imageRUNNER 3245/3235 Series Comparisons (Table 2) ........................................................1
imageRUNNER 3230/3225 Comparison (Table 3) .....................................................................2
Improved Features (Table 4).......................................................................................................2
Configuration (Table 5)................................................................................................................4
imageRUNNER 3245/3235/3230/3225 Box Contents (Table 6).................................................8
Service Materials (Table 7) .......................................................................................................20
Main Unit Power and Plug Requirements (Table 8)..................................................................23
Installation Space Standard Configuration (Table 9) ................................................................24
Installation Space with Optional Accessories Configuration (Table 10) ...................................24
Installation Space Full Configuration (Table 11) .......................................................................24
Estimated Installation Times (Table 12) ....................................................................................25
Main Unit Consumables List (Table 13) ....................................................................................27
Main Unit Consumable Parts List (Table 14) ............................................................................27
DADF-U1 Consumable Parts List (Table 15) ............................................................................28
Finisher-S1 Consumable Parts List (Table 16) .........................................................................29
Paper Deck-Q1 Consumable Parts List (Table 17)...................................................................29
Finisher-AE1 / Saddle Finisher-AE2 Consumable Parts List (Table 18) ..................................29
Main Unit Periodic Maintenance (Table 19) ..............................................................................30
DADF-U1 Periodic Maintenance (Table 20)..............................................................................31
Customer Periodic Maintenance (Table 21)..............................................................................31
Monthly Copy Volume (Table 22)..............................................................................................32
imageRUNNER 3245/3235 Series & imageRUNNER 3230/3225 Main Unit (Table 23) ..........47
DADF-U1 (Table 24)..................................................................................................................48
Cassette Feeding Unit-Y3 (Table 25)........................................................................................48
Paper Deck-Q1 (Table 26) ........................................................................................................49
Envelope Feeder Attachment-C2 (Table 27) ............................................................................49
Copy Tray-J1 (Table 28) ...........................................................................................................49
Card Reader-C1 (Table 29).......................................................................................................49
Finisher-S1 (Table 30)...............................................................................................................50
Finisher-AE1 (Table 31) ............................................................................................................50
Saddle Finisher-AE2 (Table 32) ................................................................................................51
Puncher Unit-M1 (Table 33) ......................................................................................................52
Puncher Unit-R1 (Table 34) ......................................................................................................52
Inner 2 Way Tray-D1 (Table 35)................................................................................................52

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